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  • Customer Relations Representative - State Farm Agent Team Member

    Brian Boyer-State Farm Agent

    Customer service advisor job in Rockford, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $35k-46k yearly est. 6d ago
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  • Technical Service Representative

    Taylor Commercial Foodservice Inc.

    Customer service advisor job in Rockton, IL

    Why Choose Us? Taylor Company, an Equal Opportunity Employer, is a dynamic global organization with a rich history of pioneering innovation and operating at the leading edge of manufacturing commercial foodservice equipment. Founded in 1926 and headquartered in Rockton, Illinois, the organization operates through distributorships in 125+ countries world-wide, providing business solutions for major foodservice operations. Taylor Company is a division of Middleby Corporation. Be a part of the team that is a leader in the food service industry. Free ice cream every day might be enticing but Taylor company is much more than ice cream! Taylor Company encourages employees to be the best they can be. Our business offers our employees the tools to learn and advance in their careers. With on site training and succession plans, Taylor sets up employees for success. Competitive salary with bonus opportunity, plus full benefits package including medical, dental, and vision insurance; Short Term and Long Term Disability, tuition reimbursement, parental leave, 401k match, and other optional benefit coverages. Position Overview The Technical Service Representative provides technical phone support to Taylor distributors, customers, and internal colleagues for all Taylor equipment, including freezers, grills, and RAM systems. This role requires strong communication skills, mechanical aptitude, and the ability to troubleshoot electrical and refrigeration systems while delivering a high level of customer service. Key Responsibilities Provide professional, accurate technical phone support for Taylor equipment, including troubleshooting and service guidance. Demonstrate proper phone etiquette with effective listening skills and clear verbal and written communication. Interpret service manuals, schematics, and wiring diagrams to diagnose electrical and refrigeration-related issues. Utilize basic knowledge of electronics, standard test instruments, and hand tools to support troubleshooting efforts. Identify recurring service issues, capture detailed information, and communicate findings internally to support root cause analysis and corrective actions. Work effectively with customers, distributors, and colleagues in challenging or high-pressure situations, using appropriate techniques Apply knowledge of commonly used concepts, practices, and procedures within the field service environment. Use Windows-based software applications and related computer systems to document and support service activities. Participate in limited travel, including ride-alongs, to gain field experience and support service initiatives as needed. Perform other duties as assigned. Requirements Qualifications Mechanical aptitude with the ability to troubleshoot electrical and refrigeration systems. Basic working knowledge of electronics and standard diagnostic tools. Strong interpersonal and communication skills, both verbal and written. Ability to manage conflict professionally and maintain a customer-focused approach. Familiarity with field service operations and service support processes. Preferred experience or technical expertise in the operational and functional aspects of Taylor or foodservice equipment.
    $37k-62k yearly est. 1d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Chris Bryan-State Farm Agent

    Customer service advisor job in Streamwood, IL

    Benefits: License reimbursement 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $35k-47k yearly est. 6d ago
  • Customer Service Representative

    AB Marketing LLC

    Customer service advisor job in Rockford, IL

    Are you motivated by success and high earnings? Join a growing team where your role is more about customer care than traditional sales. You'll be helping households save money on essential home services-many of which are free through government programs and subsidies. Most of our agents earn $1,000+ in their first week with uncapped earning potential. This is not a 9-5 job; it's a career path with weekly pay, growth opportunities, and leadership training. We are seeking driven, goal-oriented individuals who want to control their income and career advancement. Prior sales experience is helpful, but not required-we provide comprehensive training and mentorship. Responsibilities Engage face-to-face with potential customers in assigned territories Generate leads, qualify prospects, and close new business Educate customers on available services and cost-savings benefits Follow up with past customers to maintain relationships and loyalty If you're ready to build a rewarding career with unlimited potential, apply today. Requirements Strong communication and interpersonal skills Self-motivated and ambitious with a positive attitude Ability to work independently and within a team environment Benefits 1099 independent contractor role Uncapped commission with bonus opportunities Weekly pay Flexible scheduling to fit your lifestyle Mileage reimbursement for travel Full training and ongoing support provided Career growth into management and leadership roles
    $1k weekly 6d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer service advisor job in Crystal Lake, IL

    Store 4706720: 681 W Terra Cotta Ave, Crystal Lake, Illinois 60014 Shift Availability. Days - Evenings - Overnight Job Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have th Customer Service Representative, Customer Service, Representative, Retail, Service
    $30k-35k yearly est. 2d ago
  • BDC Service Representative

    Bob Loquercio Auto Group

    Customer service advisor job in Streamwood, IL

    Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for. What Were Looking For: As a Bob Loquercio Auto Group Business Development Coordinator, you will be responsible for responding to internet inquiries and generating sales with customers that contact the dealership or who have visited the dealership. Benefits: Medical Plan Dental Plan Vision Plan 401(k) Savings Plan Basic Life Insurance Accident & Critical Illness Insurance Discounts on Products and Services Flexible Schedules Work Life Balance Responsibilities: Respond promptly, professionally and courteously to all internet leads Utilize scripts and workflow tools to staff to ensure uniform customer service Promptly and accurately enter all customer inquiry data into CRM software Overseeing the generation of sales appointments Effectively utilizing lead management tools Compiling all necessary reports, forms and other documentation on a timely basis Exhibiting ethical behavior providing the highest degree of customer satisfaction and remaining honest in all aspects of customer interaction Qualifications: Previous experience in a disciplined, process-oriented and sales-driven role through inbound and outbound appointment and service calls, internet leads and internally generated customer opportunities Ability to gain overall knowledge of automotive sales and service department operations Strong organizational and leadership skills Knowledge of social media, social media channel marketing and social media blogging
    $29k-41k yearly est. 6d ago
  • Client Services Rep/Career Planner/Recruiter

    Sustainable Staffing Inc.

    Customer service advisor job in McHenry, IL

    Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary. Includes holiday pay, PTO, and generous benefits.
    $29k-42k yearly est. 19d ago
  • Customer Development Representative

    Dot Foods 4.4company rating

    Customer service advisor job in Sterling, IL

    Department: Customer Service and Development Reports To: CDR Team Leader Wage Range: $22.49-$33.73 per hour, plus bonus opportunity To effectively grow sales with existing accounts deemed to have considerable growth potential. To manage accounts requiring additional maintenance and/or with limited geographic access. You will also contribute to onboarding and creating a positive experience for new customers. WHAT YOU'LL DO • Primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities. • Responsible for increasing average order size through proactive solicitation of business. • Call preparation to evaluate and research sales and operational opportunities. • Daily problem-solving/ resolution with both existing and potential accounts. • Territory analysis/ responsibility for all developments and trends within the assigned territory • Attend sales meetings/ participate in training activities. • Applies lean thinking and tools to identify and eliminate waste in all areas of the position. • Manage all order processing and administrative work for all assigned accounts. YOU MUST HAVE • Bachelor's degree or equivalent Dot experience • Planning, organizational and self-motivating skills • Ability to make proactive phone calls to customers and manufacturers • Ability to influence customer behavior • Strong decision-making skills • Experience working in a fast-paced environment and handling multiple tasks YOU MAY ALSO HAVE • Previous sales experience ROLE SPECIFICS • Schedule: Monday through Friday, with some flexible hours and overtime needed as job needs change. • Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of transportation, including plane, train, or automobile. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and-operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: • Competitive compensation package, including bonuses for successful performance • Extensive benefits including medical, dental, 401k, and profit-sharing • Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
    $22.5-33.7 hourly 2d ago
  • Professional Tools Service Center Receiver

    Emerson Electric Co 4.5company rating

    Customer service advisor job in Rockford, IL

    Expected to perform all the activities on the Factory Service Center Shipping & Receiving Team. Receives and ships all customer tools into and out of the Factory Service Center. Receives all customer returns and accurately enters customer and product information into various business platforms including JDEdwards, 360 Insight, or any other required business platform. Moves material to different locations in the building(s), utilizing various forms of material handling equipment including forklifts, hand trucks, two-wheel dollies or transfer truck. Evaluates customer returns for warranty, credit or repair as determined by company and department policies. Receives and ships all customer tools into and out of the Factory Service Center. In This Role, Your Responsibilities Will Be: * Receive tools sent to the factory service center from customers requesting a tool repair evaluation. * Receive tools sent to the stock returns area from distributors requesting a credit. * Receive parts shipments from DCs and suppliers, and all misc. packages that are sent to the factory service center. Put away parts into correct inventory locations. * Package/box, label, and ship tools to customers and distributors accurately. * Process/record all transactions in JDE, 360 Insight. * Help walk-in customers with tool receipts and basic questions about the repair process. * Identify the specific tool model on incoming receipts using variety of factors like serial number, product catalog, and general knowledge of product line. * Evaluate condition of packaging and tool returned for stock credit. Make determination on whether the distributor should be given credit using a variety of factors such as condition of tool, serial number, sales order number, purchase order number. Determine whether the tool can be salvaged through repair or if the tool should be scrapped. * Must have a good working or developing understanding of the entire product line. * Good understanding of the various packaging sizes and understand limits of when the standard package can be substituted for another size. * Supports receiving team at service desk counter, and interacts with customers in taking orders and providing feedback on the lead time in person. * Receives tools for repair and customer returns at the standard daily and weekly pace set by the service center supervisor and management, without needing significant help from others. * Information about tool received for repair that is entered into 360 with errors is relatively low and occurs within an acceptable amount of tolerance for the amount of training and experience with the product line. * Parts and tools are put away into the correct inventory locations and errors are relatively low.. Who You Are: * You stay aligned with your goals and stay productive. You prepare content for communication that is impactful. You build the customer relationships. You find ways to manage stress and pressure. You define issues and can map out a process. For This Role, You Will Need: * 1 year manufacturing or warehouse experience * 1 year troubleshooting experience. * Ability to interface with customers in person or via email communications. * Ability to obtain a forklift license. * Good oral and written communication skills. * Working knowledge of computer applications. * Legal authorization to work in the United States - Sponsorship will not be provided for this position. Preferred Qualifications That Set You Apart: * 3 years manufacturing experience, preferably in shipping/receiving/warehousing. * 1-3 years customer facing experience. * Forklift License Our Culture & Commitment to You: The salary range for this role is $45,700 - 53,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Learn more about our Culture & Values. LI-BS
    $45.7k-53k yearly Auto-Apply 12d ago
  • Dispatch & Customer Service Representative

    Ozinga 4.3company rating

    Customer service advisor job in Elgin, IL

    Overview Salary: $51,000 - $64,000 Annually Summary: The Dispatch & Customer Service Representative is primarily responsible for coordinating the timely delivery of concrete from plant locations to job sites according to customer requests and expectations while using the most efficient and cost-effective processes possible. This position involves computerized dispatching of company trucks and tendering of loads to outside trucking companies. Principal Duties and Responsibilities: Customer Service: • Receives customer order from order taker or telephone call • Effectively communicates with customer for information to determine proper quantity, mix, delivery time and job site location for each order. Also makes note of any special or unusual customer requests • Suggests value-added products to customers to enhance product performance based on the nature of the customer's job • Enters the customer order timely, accurately, and completely into the dispatch system • Advises customer of any potential issues/concerns regarding product order such as load limits, scheduling conflicts, vehicle weight limitations, etc. Dispatching: • Schedules mixer trucks to ensure maximum utilization and efficiency while meeting the needs and expectations of customers • Generates accurate and complete delivery tickets to the plant manager in a timely manner • Communicates with mixer drivers, plant managers, production managers and operations manager on a frequent and regular basis to avoid or address issues, concerns, or problems • Monitors mixer truck status on a constant basis to ensure customer satisfaction and maximum equipment and labor utilization • Works closely with operations to ensure drivers are in compliance with local, state and federal DOT guidelines and regulations • Works closely with remote dispatch offices to move equipment and people to meet customer demands. • Attends sales meetings to get/give information regarding scheduling of plants and equipment to meet customer needs • Adjusts dispatch schedule as needed to reflect current and accurate information • Communicates with plant manager daily to advise of mixer driver start and finish times Global Responsibilities: • Regular attendance and physical presence at the office or jobsite is an essential function of this position, this would not apply if specifically hired to work remotely • This job may require additional duties not listed above and the employee may be asked to perform those duties to meet business needs Qualifications: Education/Specialized Knowledge/Professional Certifications: • High School Diploma or equivalent required • Knowledge of geographic area where dispatching is strongly preferred Experience: • Minimum three years of work experience required with construction or concrete industry experience preferred • Experience working with personal computer Skills/Abilities: • Demonstrated ability to work with basic mathematics to include addition, subtraction, multiplication, and division (including fractions) • Must be able to read, write, speak, and understand English • Ability to read and interpret maps and directions • Effective oral and written communication skills • Ability to handle multiple competing tasks • Ability to work independently and with minimal supervision Working Conditions: • Professional environment within a climate-controlled office environment • Extended eye exposure to CRT screen • Long hours may be required as business deems necessary • Possible early morning start times according to the season or weather demands • Customer contact may result in stressful situations Physical Requirements: • Extensive radio and phone communication • Extended periods of sitting in chair, occasional standing, bending, kneeling, stooping, reaching, grabbing, and pulling • Frequent use of fingers, wrists, and hands to enter data using a keyboard • Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Benefits Information At Ozinga, we care about the well-being of our team members both in and out of the workplace. That's why we're proud to offer a comprehensive benefits package designed to support your health, financial security, and overall quality of life. Our benefits include: • Medical, Dental, and Vision Insurance - Protecting your health and providing peace of mind. • Retirement Plan Options - Helping you build a secure future. • Voluntary Benefits - Helping you to cover unexpected expenses. • Work-Life Balance - Supporting flexibility so you can thrive in every area of your life. • Employee Assistance Program - Offering confidential support for personal and professional challenges. • Wellness Program - Promoting a healthy lifestyle through resources and incentives. We believe that when our co-workers feel their best, they can do their best. Join us and experience the difference of working for a company that values you! Ozinga is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.
    $51k-64k yearly Auto-Apply 16d ago
  • Full Time Customer Experience Coordinator

    Tjmaxx of Il

    Customer service advisor job in Machesney Park, IL

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1009 West Lane Rd Location: USA TJ Maxx Store 0352 Machesney Park ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 19d ago
  • Customer Service Associate

    Furststaffing

    Customer service advisor job in DeKalb, IL

    Customer Service Associate Our client, located in DeKalb, is seeking a Customer Service Associate to join their team on a Furst-to-Hire basis. The ideal candidate will have strong customer service experience and be able to work in a fast-paced environment with a high volume of orders and data entry. Hours: 9am to 5pmPay: $18-$22/hour DOEBenefits: FurstStaffing Benefits Customer Service Associate Responsibilities: Provide product information, production scheduling and shipping information to customers Coordinate with production to determine shipping schedule Interface with outbound freight companies to ensure seamless delivery of products Compile and distribute sales reports Assist with the return material authorization (RMA) process for customer-returned products Customer Service Associate Requirements: Associates degree preferred Experience performing transactions in an ERP environment preferred Proficiency with Microsoft Office (Outlook, Excel, Word) Exceptional interpersonal skills, including strong verbal and written communication Strong organizational and critical thinking skills Self-motivated with the ability to exhibit confidence and professionalism when dealing with external parties Please apply here or contact Courtney at 815-229-7810.
    $18-22 hourly 13d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advisor job in Huntley, IL

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. This position has a base plus commission. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $28k-34k yearly est. 20d ago
  • Customer Services Advisor

    Halfords

    Customer service advisor job in Elgin, IL

    Apply now Job no: 562993 Work type: Part time, 12 hours per week Site: Elgin Business Area: Retail * Age 21+ £12.41 per hour * Under 21 £10.20 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy: * 25% off most of our products in Halfords Retail stores and online * Amazing discounts of up to 50% on your garage bills at Halfords Autocentre * Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies * At least 25% colleague discount at Tredz * Life Assurance * Uniform * Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week * Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced * Option to join our Sharesave scheme: save to purchase shares at a 20% discount * Cycle2Work scheme * Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future * Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services To be successful in this role you will need: * Experience of delivering great customer service, ideally in a retail sales environment * A proactive approach to helping customers and understanding their needs * Problem solving skills * Availability to work on a rota basis, including weekends Ideally, you'll also have the following: * Some knowledge and skills in car parts fitting and cycle repair * Some experience of working towards and achieving sales targets We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
    $28k-34k yearly est. 10d ago
  • Entry Level Customer Service and Sales Representatives

    Skyline Management 4.4company rating

    Customer service advisor job in Elgin, IL

    With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Entry Level Customer Service and Sales Representatives are quickly promoted into leadership positions in which they are groomed for management. Responsibilities in Entry Level Customer Service and Sales Include: Assisting in the daily growth and development of our company Assisting with efforts of new business acquisition Expertly managing the needs of external customers Developing strong leadership and interpersonal skills Direct retail sales of goods or services to new prospects Attending team meeting and sharing best practice with colleagues The successful candidate will not only benefit from a guaranteed base salary, bonuses, uncapped commission structure, but will also have an exciting, fast-paced working atmosphere. On top of that, they will also receive superb career development opportunities. FULL PAID TRAINING IS PROVIDED. This is NOT a 100% commission job. Our reps are GUARANTEED a paycheck every week. Our company does not participate in any door to door sales, business to business sales, multi-level marketing, telemarketing, inside sales, or cold calling. Everything we do is inside major retail stores. Qualifications Requirements Customer Service, Sales, Retail, or Marketing Experience? We are looking for the following education/experience in our Customer Service / Sales / Business Development position: Must have outstanding communication skills Be self-motivated Competitive Mindset Must be willing to work Full Time Bachelor's Degree or Associate's Degree preferred but not required Desire to develop oneself Success-driven Leadership This is a FULL-TIME, ENTRY-LEVEL position. Experience is not necessary but any background in the following is a huge plus: - Customer Service - Retail - Sales - Restaurant - Marketing - Advertising - Public Relations - Management - Shift Lead or Team Lead Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-36k yearly est. 1d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service advisor job in Geneva, IL

    Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Health insurance Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products Follows up on new leads and referrals resulting from telephone, marketing, and email activity Demonstrates the ability to carry on a business conversation with customers Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. QUALIFICATIONS High school diploma or GED required Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills BENEFITS Holidays Paid Time Off (PTO) Flexible Hours Full Time / Part Time Hours Available Opportunity for Advancement Health Insurance EMPLOYMENT TYPE Full-time / Part Time FASTSIGNS #104101 This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $18-20 hourly Auto-Apply 60d+ ago
  • Customer Service Coordinator

    Marshalls of Il

    Customer service advisor job in Sterling, IL

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2901 E Lincoln Way Location: USA Marshalls Store 1566 Sterling ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 11d ago
  • Customer Service Agent

    Primary Staffing

    Customer service advisor job in Saint Charles, IL

    We are seeking a bilingual (English and Spanish) individual who excels in customer service to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor. Responsibilities: Provide exceptional customer service to both suppliers and walk-in clients, communicating fluently in both English and Spanish. Maintain a clean and organized work area. Assist with various requests and tasks on the production floor as needed. Handle customer inquiries and resolve issues with a positive, helpful attitude. Collaborate with the production team to ensure smooth operations and client satisfaction. Manage and organize documentation related to customer interactions. Requirements: Fluency in both English and Spanish. Strong customer service skills with a friendly and professional demeanor. Ability to multitask and manage time effectively. Willingness to perform cleaning duties and assist with various production tasks. Capable of working in a fast-paced environment. If you are bilingual, have a passion for customer service, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.
    $26k-33k yearly est. 60d+ ago
  • Part Time Service Writer/Cashier

    Meineke-2275

    Customer service advisor job in South Elgin, IL

    Job DescriptionBenefits: Competitive salary Flexible schedule Paid time off Benefits/Perks Competitive Compensation Career Advancement Training and Development Comprehensive Benefits Package Employee Discounts Positive Work Environment Locally-Owned Cutting-Edge Tools and Equipment: Work-Life Balance Job Summary We are looking for a Part Time Service Advisor/Cashier to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, cash management and previous service management experience. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, addressing customer inquiries, front desk duties, and managing required documentation. Responsibilities Participate with managing a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability Ensure repairs and maintenance tasks are completed in a timely manner Mentor employees on best practices for improving sales and customer service techniques Oversee day-to-day operations of the service department Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records Qualifications High school diploma or GED required bachelors degree preferred Valid state-issued drivers license and clean driving record are required Successful completion of a pre-employment drug and background screening At least two years of experience as an automotive service writer or service advisor is required. Experience as an automotive service manager is preferred Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required Tekmetric experience preferred, but not required Why Meineke? Meineke values personal and professional growth. Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements. Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie. With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
    $31k-49k yearly est. 7d ago
  • Client Services Rep/Career Planner/Recruiter

    Sustainable Staffing Inc.

    Customer service advisor job in Harvard, IL

    Immediately hiring for a bi-lingual client service representative, career planner or recruiter. We're looking for someone comfortable working in a fast-paced office. Responsibilities include: placing candidates in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them. Includes holiday pay, paid time off, and generous benefits.
    $29k-41k yearly est. 19d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Rockford, IL?

The average customer service advisor in Rockford, IL earns between $25,000 and $38,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Rockford, IL

$31,000

What are the biggest employers of Customer Service Advisors in Rockford, IL?

The biggest employers of Customer Service Advisors in Rockford, IL are:
  1. Mister Car Wash
  2. Valvoline
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