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Customer Experience Specialist
Visionaire Partners 4.1
Customer service advisor job in Atlanta, GA
Analyst, Online CX (Qualtrics)
Great opportunity to join a fast-paced, collaborative team environment with a large, well-established company!
In this role, you'll support a Customer Experience (CX) team focused on the Voice of Customer (VoC). You will field incoming requests from cross-functional partner teams and will spend most of your time working in the Qualtrics platform to design, launch, and manage online surveys. You will contribute to building a best-in-class customer experience to improve conversion, drive traffic, and grow sales.
This is a 10-month contract (potential to extend or convert to perm).
Work a hybrid schedule (4 days onsite & 1 day remote) in the Vinings.
Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouse or domestic partner, & dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short/long term disability, critical illness, hospital indemnity, accident coverage, and both Medical/Dependent Care FSAs.
RESPONSIBILITIES:
Design, build, launch, & manage online surveys using the Qualtrics platform
Develop dashboards & deliver actionable reporting and insights to leadership
Collaborate with cross-functional partners to gather requirements & support business objectives
REQUIRED SKILLS:
2+ years of experience using Qualtrics, including survey creation & dashboarding
Retail or E-commerce industry experience (will also consider other customer-facing industries)
Proficiency in basic Excel functions
Strong written & verbal communication skills
Bachelor's Degree
W2 ONLY; NO 3rd Parties or Visa Sponsorship
$30k-40k yearly est. 2d ago
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Client Management Specialist
Hire Score LLC
Customer service advisor job in Duluth, GA
Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training.
What will I do?
As a Client Management Specialist, you will work closely with clients, suppliers, sales and internal teams to best meet client needs. This role assists with managing client product and business portfolios including creating client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets.
The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. Communication, detail orientation, accountability, positivity, and time management are key to success.
Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction.
Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers.
Assist with initiating quotes in support of client product requests.
Receive, process and place client orders including scheduling shipment of goods via land, air and or sea.
Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans.
Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse.
Partner with Corporate Depts to ensure orders are processed for billing in a timely manner
Requirements:
Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom.
ERP (Enterprise Resource Planning) system experience required.
Experience in a corporate sales and service environment is preferred.
This role offers the opportunity to work a hybrid working model following training.
Submit your resume today!
$35k-60k yearly est. 5d ago
Indirect Sourcing Representative
Arclin 4.2
Customer service advisor job in Alpharetta, GA
Indirect Sourcing Representative, Alpharetta, GA
Arclin USA is currently looking for an Indirect Sourcing Representative to join our Procurement team at our corporate office. Reporting into the Procurement Manager, this position is responsible for execution of established procurement strategies to support our organization with procuring high-quality, cost effective raw materials and services.
Are you a detail-oriented sourcing professional who thrives on executing value-driven sourcing events and managing supplier relationships?
Do you enjoy working with cross-functional teams to deliver quality, service, and savings?
WHO WE ARE
At Arclin, satisfying the changing needs of our customers is at the center of everything we do. We provide innovative, value-added bonding and surfacing solutions for the engineered materials markets and agricultural/natural resources applications. Our mission rests on three key principles: Trust, Value, and Innovation. Learn more about us at our website. With nearly 1,000 employees across 15 production sites in North America, we're a team dedicated to continuous improvement, operational excellence, and employee growth.
WHAT YOU'LL DO
As an Indirect Sourcing Representative, you'll be a key enabler of Arclin's indirect procurement strategies. You'll support sourcing execution across capital and indirect categories-including MRO, services, and general supplies-working alongside Category Managers, Buyers, and site teams.
You'll lead and support sourcing activities, manage RFx processes, and collaborate with internal stakeholders and suppliers to ensure effective and compliant purchasing. Your work will directly impact cost management, supply reliability, and overall operational success.
Key Responsibilities:
Execute sourcing events (RFQs, RFPs, e-auctions) and evaluate supplier responses in coordination with category leads.
Identify qualified suppliers and manage competitive bidding processes.
Analyze total cost of ownership (TCO), supplier performance, and cost trends to inform purchasing decisions.
Support capital project and operational teams in meeting procurement milestones and deliverables.
Collaborate with site stakeholders and Buyers to ensure purchasing needs are understood and addressed.
Support efforts across the breadth of Procurement as needed including Energy and Direct Procurement.
Facilitate supplier onboarding, risk assessments, and contract routing processes.
Support development and reporting of category performance metrics.
Help implement new supply agreements and ensure supplier compliance with terms and expectations.
Maintain sourcing records and documentation in ERP/procurement systems.
WHAT YOU'LL NEED TO SUCCEED
3+ years of sourcing, supply chain, or procurement experience, preferably in manufacturing or capital project environments.
Working knowledge of RFx processes, vendor evaluation, and negotiation basics.
ERP experience (JD Edwards preferred) and proficiency with Excel or BI tools for data analysis.
Strong communication and organization skills; able to manage multiple tasks with attention to detail.
Familiarity with indirect categories such as MRO, facilities, or services is a plus.
Collaborative team player with initiative and a customer-focused mindset.
Associate's or Bachelor's degree in Business, Supply Chain, or related field (or equivalent experience).
WHY JOIN US?
You'll join a dynamic and growing procurement team that plays a vital role in enabling Arclin's performance. We offer opportunities to expand your sourcing expertise, contribute to strategic initiatives, and grow within a collaborative and mission-driven company.
$27k-32k yearly est. 2d ago
Customer Success Consultant - 100% Commission | Atlanta, GA (CSP-1092)
Strickland Group LLC 3.7
Customer service advisor job in Atlanta, GA
Job DescriptionAbout the Company The Strickland Group is a fast-growing, family-driven financial services organization built on integrity, vision, and long-term impact. Our mission is simple: serve people well and leave them better than we found them.
We combine modern technology, AI-assisted systems, and real human connection to help families protect their future while creating meaningful career paths for our partners.
Role Overview As a Customer Success Partner, you will work directly with individuals and families who have already requested information and support.
Your role is to guide clients through a consultative process, ensure an exceptional experience, and help them make informed decisions that align with their long-term goals.
No cold calling.
No door knocking.
You'll engage with warm inquiries using company-provided systems, training, and support.
Responsibilities • Serve as a primary point of contact for assigned clients • Conduct virtual consultations via Zoom or phone • Educate clients on available solutions and next steps • Deliver a professional, relationship-based customer experience • Follow up with clients to ensure clarity and satisfaction • Utilize company CRM and systems to manage communication • Attend weekly virtual training and development sessions • Meet activity and performance benchmarks • Maintain compliance and licensing standards What We Offer • 100% commission-based compensation • Flexible remote schedule (part-time or full-time) • Warm client inquiries • Clear advancement and leadership pathways • Ongoing training and mentorship
$69k-110k yearly est. 14d ago
Technical Customer Success Consultant, Costa Coffee
The Coca-Cola Company 4.4
Customer service advisor job in Atlanta, GA
**Work Schedule Information:** The schedule expectation will be a 40-hour work week including the weekend (i.e., 24 hours onsite during weekday + 16 hours virtual on **weekend)** **About Us:** Costa coffee is a brand within the Coca-Cola portfolio. Costa is a total coffee company, dedicated to providing high-quality coffee products to our customers and Consumers in the Away from Home channel. We pride ourselves on our exceptional customerservice.
**Job Summary:** We are seeking a dedicated and detail-oriented CustomerService Coordinator to join our team. The ideal candidate will be responsible for logging service calls, follow up with service providers on ETA's and return trips, support technicians with Costa specific software and telemetry questions, supports customers and technicians with payment system support and is managing the execution from Preventative Maintenance programs. This role requires excellent communication skills, strong organizational abilities, technical background in our equipment and a proactive approach to problem-solving.
**Key Responsibilities:**
+ - **Customer Support and Issue Resolution: ** - Act as the primary point of contact for our clients who require assistance with coffee machine operations, troubleshooting, or other inquiries. - Promptly respond to support requests via phone and email, ensuring timely resolution of customer issues. - Escalate complex issues to the appropriate technical teams or vendor partners, while maintaining regular communication with clients.
- Monitor downtime on equipment and perform proactive outbound call to operators
+ **Technical Troubleshooting:** - Provide step-by-step guidance to clients to troubleshoot technical issues with coffee machines, including power, calibration, cleaning cycles, and error codes. - Diagnose recurring problems and collaborate with the technical and engineering departments to propose long-term solutions. - Identify issues remotely and determine whether onsite servicing is necessary, coordinating with field technicians as required.
- Provide technical support to service technicians, involve oversees tech support in challenging cases
+ **Subject Matter Expert for Back-end support: **
+ Manage Grid 2.0 for correct machine set up and reporting
+ Support technicians in commissioning and equipment set up
+ Escalate issues to the international helpline for resolution
+ Manage payment portal and payment devices, support technicians and the Swipe team in device set up for customers
+ Support master data updates from our equipment fleet and customer base
+ **Service provider SLA: ** - Monitor open service calls and work with service providers and a fast resolution from open calls within SLA guidelines. - Report on SLA performance per customer or service provider on a monthly basis - Review parts usage and provide data for supply chain to minimize service interruptions in the field
- Continuously review processes and adapt based on the growth of the company, Create service bulletins and support documents in the form of videos, checklists or virtual refresher classes.
- Process and review warranty claims with OEM's
- Create WO's for service providers
- monitor and execute PM schedules with our service providers
- Travel to service providers for meetings, business reviews and development meetings
+ ** Sales Support Functions: **
- Support trade shows, customer field trials and market visits if needed
- Support customer roll outs in liaison with the sales team, marketing, supply chain and Coca-Cola resources, support if needed with market visits
**Qualifications:**
+ High school diploma or equivalent; a degree in business, service, engineering, or a related field is preferred.
+ Proven experience in customerservice, field service operations and technical support from technicians and our customers
+ Excellent communication and interpersonal skills.
+ Strong organizational and multitasking abilities.
+ Computer skills to work with specific Costa software
+ Proficiency in Microsoft Office Suite and salesforce applications
+ Ability to work independently and as part of a team.
+ Attention to detail and a proactive approach to problem-solving.
+ Periodic travel required, ~10-15%
**Skills:**
CustomerService; Technical Support; Troubleshooting
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Pay Range:$85,000 - $100,900
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
$85k-100.9k yearly 3d ago
Travel Customer Service
Kim Luxe Travel
Customer service advisor job in Sandy Springs, GA
At Kim Luxe Travel, we specialize in creating customized, luxury, and budget-friendly travel experiences for clients around the world. We're passionate about helping travelers turn their dream vacations into reality - and we're growing our team of dedicated professionals who love travel as much as we do.
Position Overview
We're seeking an enthusiastic Travel CustomerService Representative to join our remote team. In this role, you'll assist clients with their travel inquiries, bookings, and post-travel support. The ideal candidate has strong communication skills, a customer-first mindset, and a genuine interest in travel planning.
Key Responsibilities
Provide excellent customerservice via phone, email, and chat.
Assist clients with travel quotes, bookings, payments, and itinerary details.
Answer questions about destinations, accommodations, and travel options.
Communicate professionally with vendors, airlines, and tour operators.
Manage client reservations and resolve any travel-related issues.
Promote travel packages, upgrades, and special deals.
Maintain detailed records of client interactions in the CRM system.
Qualifications
Previous experience in customerservice or the travel industry preferred.
Excellent written and verbal communication skills.
Strong attention to detail and problem-solving abilities.
Ability to multitask in a fast-paced, remote environment.
Familiarity with travel booking systems (preferred but not required).
Passion for travel and helping others plan unforgettable trips.
What We Offer
Remote, flexible work schedule.
Performance bonuses and commission opportunities.
Training and professional development in the travel industry.
Access to exclusive travel discounts and perks.
Supportive, team-oriented work culture.
$25k-32k yearly est. 12d ago
Customer Acquisition Expert
Lumina Agency Inc. 3.0
Customer service advisor job in Atlanta, GA
Lumina Agency Inc is a forward-thinking company committed to professionalism, organization, and exceptional client experience. We believe that a well-structured front office is essential to the success of any organization. Our team values clear communication, reliability, and a polished work environment where every individual contributes to a positive and productive workplace.
Job Description
We are seeking a Customer Acquisition Expert to join our Atlanta team. This role is ideal for a motivated professional who thrives in a results-oriented environment and enjoys building meaningful connections with potential customers.
As a Customer Acquisition Expert, you will play a key role in expanding our client base by executing acquisition strategies, engaging new prospects, and supporting long-term growth initiatives. This position offers clear advancement opportunities and exposure to strategic business development practices.
Key Responsibilities
Execute customer acquisition strategies aligned with company growth objectives
Identify and engage prospective customers through direct outreach and relationship-building efforts
Maintain accurate records of interactions and progress within internal systems
Collaborate with internal teams to refine messaging and improve acquisition performance
Monitor results and contribute insights to optimize outreach and conversion processes
Represent the company professionally in all customer-facing interactions
Qualifications
Strong communication and interpersonal skills
Ability to work independently while contributing effectively to a team environment
Results-driven mindset with attention to detail and organization
Problem-solving abilities and adaptability in a fast-paced setting
Professional demeanor and strong work ethic
Willingness to learn and grow within a structured career path
Additional Information
Competitive salary ($52,000 - $56,000 annually)
Clear growth and advancement opportunities
Ongoing training and professional development
Supportive and performance-driven work environment
Stable full-time position with long-term career potential
$52k-56k yearly 7d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advisor job in Atlanta, GA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerServiceAdvisor to join our team.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerServiceAdvisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$26k-32k yearly est. 5d ago
PT Automotive Customer Service Advisor - 2111
Tupeloms
Customer service advisor job in Bogart, GA
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customerservice skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring CustomerServiceAdvisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customerservice/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The CustomerServiceAdvisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customerservice or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customerservice and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-32k yearly est. 3h ago
Customer Service Advisor
Malibu, Atlanta
Customer service advisor job in Atlanta, GA
Your role will include: CUSTOMER ACQUISITION CREATE BRAND LOYALTY BRAND AWARENESS MANAGEMENT CONSULTATION CUSTOMER EXPERIENCE CAMPAIGN DEVELOPMENT Duties will include: Seek new business opportunities and sales leads Work collaboratively with the internal teams and with customers to satisfy their needs
Maintain, win, and develop new sales opportunities
Manage sales report
Customerservice duties
Industries you will be working with:
Telecommunications
Lifestyle
Energy
Technology
Charity
Finance
Qualifications
Skills and Attributes:
Sales experience
Computer literate
Good negotiating skills
Demonstrate professional acumen in order to seek new sales opportunities
Be customer orientated
Being goal-oriented
B.S./B.A
Additional Information
Employees First, Always
The way in which businesses are growing, we strongly believe the CEO should be behind the employees, supporting them and helping them to thrive within a workplace. The way Malibu is structured fosters an exciting, productive and client-focused environment for all of our team. Our goal is to provide a stimulating environment for all of our employees by encouraging competitiveness, creativity, great work ethic and confidence. The unique way in which we go about our approach allows us to grow at the rate in which we are.
PD conferences
Business trips
R&R Trips
Networking Opportunities
Bonuses and Awards
$25k-32k yearly est. 20h ago
Customer Service Advisor - Cumming
Piedmont Lube Centers LLC
Customer service advisor job in Cumming, GA
Job DescriptionSalary:
Up to $16/hour
Full-Time | Entry-Level
CustomerServiceAdvisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The CustomerServiceAdvisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
.
What Youll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid drivers license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
$16 hourly 10d ago
Customer Service Advisor - Cumming
Valvoline Express Care
Customer service advisor job in Cumming, GA
Up to $16/hour
Full-Time | Entry-Level
CustomerServiceAdvisors: This role is perfect for an entry level lube technician who excels in customer interaction and is ready to take the next step forward. The CustomerServiceAdvisor is responsible for guiding vehicles into the bays; checking lights and wiper blades; checking and adjusting tire pressure, and entering vehicle information into the POS system.
.
What You'll Do:
Greet customers in a friendly, professional manner
Perform service reviews and clearly explain recommended maintenance
Accurately enter service information and process transactions using the POS system
Conduct vehicle inspections, including fluids, filters, wiper blades, tires, belts, and hoses
Assist in performing oil changes and other routine preventive maintenance
Recommend additional services based on inspection findings and vehicle needs
Support opening and closing duties as assigned
Maintain a clean, safe, and organized service area
Adhere to all safety procedures, company policies, and industry standards
Assist in training and mentoring team members as needed
Requirements:
Strong communication and interpersonal skills
Friendly, high-energy, and team-oriented
Weekend availability required
Sales experience or aptitude preferred
Valid driver's license and reliable transportation
Emissions certification and/or general auto repair experience is a plus
Must be able to lift up to 50lbs and work in varying temperatures and noise levels
What We Offer
Guaranteed Weekly Base Pay
Medical, Dental, and Vision Insurance Options
401(k) Retirement Plan with Company Match
Paid Vacation and Holidays
Uniforms Provided
Paid On-the-Job Training
Team Environment with Long-Term Career Growth Potential
$16 hourly 60d+ ago
Customer Service Advisor
Randy Saucier
Customer service advisor job in Decatur, GA
ServiceAdvisor
Full Time
Join the Precision Tune Auto Care Team!
Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand.
At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customerservice. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team.
CustomerServiceAdvisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated ServiceAdvisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
6 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$25k-32k yearly est. Auto-Apply 1d ago
Customer Relationship Executive
Steampunk
Customer service advisor job in Atlanta, GA
The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing steampunk clients.
Successful candidates will have a track record of sales achievement, as well as experience with: Analyzing the industry trends and competitive landscape; researching new opportunities and potential partners that align to corporate strategy; Building relationships with new clients, partners, and vendors to accelerate growth in new accounts; and, participating other government-relevant industry associations is preferred to build brand awareness and to cultivate broad relationships for future business pursuits.
Contributions
Contributions
First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships.
This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities
Conducts analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships;
Works with capture resources to develop the overall win strategy and performs associated opportunity marketing;
Develops, organizes and executes client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customers;
Represents Steampunk within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors;
Interacts routinely with all levels of Steampunk's Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items.
Qualifications
Specific qualifications of the ideal candidate include the following:
Bachelor's Degree in Business, Marketing, Computer Science, Systems Engineering or related degree
Minimum of 6 years experience in IT, preferably in business development or sales
Demonstrated experience in navigating Federal acquisitions processes successfully
Successful track record of identifying and closing opportunities
Strong organization, presentation and planning skills and experience
Excellent written/verbal communication skills
Ability to manage multiple priorities in a fast-paced, high growth environment
Candidate will reside within the Atlanta, GA area
PERSONAL STYLE
Self-motivated, confident and entrepreneurial.
Thrive in, and enjoy a high energy, fast-paced environment. He/she will have a proven ability to present an exceptional, energetic, effervescent, engaging, and effective leadership style, which is manifested in every way through words and action.
Intellectual strength, with a disruptive thought process and a unique perspective.
High moral values, confidence, humility, integrity
Creative and strategic outlook with the flexibility to respond to changing demands. Thinks above and beyond the day-to-day responsibilities to understand broader corporate strategy.
Hands-on operating style, and desire to roll up their sleeves and simultaneously provide the vision that inspires confidence and motivates team members at all levels to support growth goals.
About steampunk
Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $175,000 to $200,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Department of State and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee-owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit *************************
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.
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$25k-54k yearly est. Auto-Apply 60d+ ago
Part Time Customer Care
Zifty
Customer service advisor job in Decatur, GA
Be a part of our award-winning customer care team! Zifty has a part-time opening that averages 25 hours a week that is based in downtown Decatur, GA. This is an in person position.
Enjoy working Monday-Friday 10am-3pm. PTO is also offered.
The Job
Answer incoming calls and emails
Assist customers and delivery clients with their accounts
Assist drivers on routes as questions or concerns arise
Assist in getting orders claimed in a timely basis
Work in office at our HQ in Downtown Decatur.
The Requirements
Customerservice experience
Excellent verbal and written communication skills
Sense of urgency
Work independently and as part of a team
Ability to navigate your way around a computer
Two professional references must be provided on resume
$25k-54k yearly est. Auto-Apply 60d+ ago
Reservation Agent
Stwhj
Customer service advisor job in Atlanta, GA
We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning.
Roles & Responsibilities
Research, Create, and Execute exceptional itineraries for clients
Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
Complete ongoing training to earn and maintain certification to book travel
Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
Review budgets, and plan trips according to clients budget constraints
Create promotional materials to utilize
Monitor restrictions on travel that come and go
Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc)
Effectively communicate with clients pre/post travel
Handle issues that may arise during the bookings and/or travel for clients
Network with tour operators regarding packages that you can possibly offer to clients
Part Time or Full time
Requirements
Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom.
Must be able to effectively communicate with clients (strong sales background a plus)
Must have a smartphone with internet access, laptop recommend but not required
Personal travel experience is a huge plus, however not required
Previous experience in customerservice or hospitality also a plus, but not required
Benefits
Flexible Schedule
Travel Perks
Licensed & Bonded
Personal Website
E&O Insurance with Fraud Protection
Daily Training Available
Travel Agent Certification
$22k-29k yearly est. 60d+ ago
Call Center Operator _Sports Betting
Intralot Inc.
Customer service advisor job in Duluth, GA
Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
*Must be available to work Nights and Weekends*
Education, Training and Experience
High school diploma or equivalent training and experience.
3 years customerservice experience, preferably in a technical call center environment
Call tracking system experience
Outstanding verbal communication skills and a positive attitude
Relevant experience and/or knowledge in the Sports Betting or gaming industries.
Previous sales experience preferred
Knowledge, Skills and Abilities
Working knowledge of tracking software
Technical customerservice skills
Basic computer skills, including Microsoft Word and Excel
Excellent telephone etiquette
Ability to handle being rejected and remain calm and collected
Strong analytic skills
Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
Ability to work in a team environment
Ability to troubleshoot
Ability to explain technical information to a non-technical client
Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
Handle Chat Support, Inbound calls and answer emails from customers.
Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
Delivering a high level of customerservice to players regarding their queries and inform them about promotions and other products
Engage potential customers in dialogue that open opportunities
Support and guide customers with all requests and escalating and following up when necessary.
Meet company expectation for excellent customerservice
Maintain a friendly, professional tone at all times
Function as part of the team with sincere enthusiasm
Take relevant notes on all call for future use and enter into database
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc is an Equal Opportunity Employer
$24k-32k yearly est. Auto-Apply 60d+ ago
Technical Customer Success Consultant, Costa Coffee
The Coca-Cola Company 4.4
Customer service advisor job in Atlanta, GA
City/Cities:
Atlanta
Travel Required:
00% - 25% No
Shift:
Work Schedule Information:
The schedule expectation will be a 40-hour work week including the weekend (i.e., 24 hours onsite during weekday + 16 hours virtual on weekend)
About Us: Costa coffee is a brand within the Coca-Cola portfolio. Costa is a total coffee company, dedicated to providing high-quality coffee products to our customers and Consumers in the Away from Home channel. We pride ourselves on our exceptional customerservice.
Job Summary: We are seeking a dedicated and detail-oriented CustomerService Coordinator to join our team. The ideal candidate will be responsible for logging service calls, follow up with service providers on ETA's and return trips, support technicians with Costa specific software and telemetry questions, supports customers and technicians with payment system support and is managing the execution from Preventative Maintenance programs. This role requires excellent communication skills, strong organizational abilities, technical background in our equipment and a proactive approach to problem-solving.
Key Responsibilities:
- **Customer Support and Issue Resolution: **
- Act as the primary point of contact for our clients who require assistance with coffee machine operations, troubleshooting, or other inquiries.
- Promptly respond to support requests via phone and email, ensuring timely resolution of customer issues.
- Escalate complex issues to the appropriate technical teams or vendor partners, while maintaining regular communication with clients.
- Monitor downtime on equipment and perform proactive outbound call to operators
**Technical Troubleshooting:**
- Provide step-by-step guidance to clients to troubleshoot technical issues with coffee machines, including power, calibration, cleaning cycles, and error codes.
- Diagnose recurring problems and collaborate with the technical and engineering departments to propose long-term solutions.
- Identify issues remotely and determine whether onsite servicing is necessary, coordinating with field technicians as required.
- Provide technical support to service technicians, involve oversees tech support in challenging cases
**Subject Matter Expert for Back-end support: **
Manage Grid 2.0 for correct machine set up and reporting
Support technicians in commissioning and equipment set up
Escalate issues to the international helpline for resolution
Manage payment portal and payment devices, support technicians and the Swipe team in device set up for customers
Support master data updates from our equipment fleet and customer base
**Service provider SLA: **
- Monitor open service calls and work with service providers and a fast resolution from open calls within SLA guidelines.
- Report on SLA performance per customer or service provider on a monthly basis
- Review parts usage and provide data for supply chain to minimize service interruptions in the field
- Continuously review processes and adapt based on the growth of the company, Create service bulletins and support documents in the form of videos, checklists or virtual refresher classes.
- Process and review warranty claims with OEM's
- Create WO's for service providers
- monitor and execute PM schedules with our service providers
- Travel to service providers for meetings, business reviews and development meetings
** Sales Support Functions: **
- Support trade shows, customer field trials and market visits if needed
- Support customer roll outs in liaison with the sales team, marketing, supply chain and Coca-Cola resources, support if needed with market visits
Qualifications:
High school diploma or equivalent; a degree in business, service, engineering, or a related field is preferred.
Proven experience in customerservice, field service operations and technical support from technicians and our customers
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Computer skills to work with specific Costa software
Proficiency in Microsoft Office Suite and salesforce applications
Ability to work independently and as part of a team.
Attention to detail and a proactive approach to problem-solving.
Periodic travel required, ~10-15%
The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.
Skills:
CustomerService, Technical Support, Troubleshooting
Pay Range:
$85,000 - $100,900
Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Annual Incentive Reference Value Percentage:
7.5
Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.
Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.
$85k-100.9k yearly Auto-Apply 5d ago
Customer Acquisition Expert
Lumina Agency 3.0
Customer service advisor job in Atlanta, GA
Lumina Agency Inc is a forward-thinking company committed to professionalism, organization, and exceptional client experience. We believe that a well-structured front office is essential to the success of any organization. Our team values clear communication, reliability, and a polished work environment where every individual contributes to a positive and productive workplace.
Job Description
We are seeking a Customer Acquisition Expert to join our Atlanta team. This role is ideal for a motivated professional who thrives in a results-oriented environment and enjoys building meaningful connections with potential customers.
As a Customer Acquisition Expert, you will play a key role in expanding our client base by executing acquisition strategies, engaging new prospects, and supporting long-term growth initiatives. This position offers clear advancement opportunities and exposure to strategic business development practices.
Key Responsibilities
Execute customer acquisition strategies aligned with company growth objectives
Identify and engage prospective customers through direct outreach and relationship-building efforts
Maintain accurate records of interactions and progress within internal systems
Collaborate with internal teams to refine messaging and improve acquisition performance
Monitor results and contribute insights to optimize outreach and conversion processes
Represent the company professionally in all customer-facing interactions
Qualifications
Strong communication and interpersonal skills
Ability to work independently while contributing effectively to a team environment
Results-driven mindset with attention to detail and organization
Problem-solving abilities and adaptability in a fast-paced setting
Professional demeanor and strong work ethic
Willingness to learn and grow within a structured career path
Additional Information
Competitive salary ($52,000 - $56,000 annually)
Clear growth and advancement opportunities
Ongoing training and professional development
Supportive and performance-driven work environment
Stable full-time position with long-term career potential
$52k-56k yearly 5d ago
Call Center Operator
Intralot Inc.
Customer service advisor job in Duluth, GA
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
We are immediately hiring for all Shifts including nights and weekends.
Intralot offers a competitive benefits package that includes:
Medical, Dental & Vision Insurance
6% 401k Match
Paid Holidays & Vacation
Paid Sick, Short/Long Term Disability
Employee Assistance Program
Maternity/Paternity Leave
Discount Programs
Education, Training and Experience
High school diploma or equivalent training and experience.
One (1) year prior related customerservice experience, preferably in a technical call center environment
Call tracking system experience preferred
Knowledge, Skills and Abilities:
Knowledge of tracking software
Technical customerservice skills
Strong analytic skills
Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
Ability to work in a team environment
Ability to troubleshoot
Ability to explain technical information to a non-technical client
Strong verbal and written communication skills
Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities:
Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.
Manages (inbound/outbound) phone calls from Lottery retailers
Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions
Dispatch technicians as appropriate for on-site repairs
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc. is an Equal Opportunity Employer
As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
How much does a customer service advisor earn in Roswell, GA?
The average customer service advisor in Roswell, GA earns between $22,000 and $36,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Roswell, GA
$28,000
What are the biggest employers of Customer Service Advisors in Roswell, GA?
The biggest employers of Customer Service Advisors in Roswell, GA are: