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Customer service advisor jobs in South Carolina - 2,335 jobs

  • Customer Service and Sales Specialist

    Natural Auto Products 3.8company rating

    Customer service advisor job in Landrum, SC

    Customer Service & Sales Specialist - Join Our Team at Natural Auto Products (CocoMats.com) Company: Natural Auto Products (CocoMats.com) Are you passionate about delivering exceptional customer service and eager to grow your sales skills? Natural Auto Products (CocoMats.com), a leader in crafting high-quality, sustainable, hand-made car floor mats, is looking for an experienced Customer Service & Sales Specialist to join our dynamic team. With over 25 years of dedication to quality, we pride ourselves on providing outstanding products and customer satisfaction. As a key team member, you'll play a crucial role in ensuring our customers have the best experience with every interaction, while helping drive business growth through a customer-focused sales approach. Key Responsibilities: Customer Interaction: Maintain an upbeat, professional, and empathetic demeanor in all customer interactions, including wholesale accounts. Communication: Respond promptly and effectively to customer inquiries via phone, email, and voicemail. Order Management: Process new orders, update existing ones, and ensure smooth communication with relevant teams. Customization: Assist customers in selecting and customizing their mats, ensuring all specifications are met. Sales Engagement: Identify and pursue sales opportunities with existing customers and potential companies, aiming to drive additional orders and revenue. Problem Solving: Address and resolve any customer concerns efficiently, aiming for long-term satisfaction. Local Support: Occasionally assist walk-in customers at our facility. Requirements: Personality: Upbeat, driven, self-motivated, and passionate about providing excellent customer service. Availability: Must be available to work Monday-Friday, 9 AM - 5 PM, on-site in Indian Land, SC. Communication Skills: Strong written and verbal communication skills. Sales Experience: Prior sales experience is preferred. Tech Savvy: Proficiency with basic computer applications (Excel, Microsoft Office, Outlook). Multitasking: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Organization: Strong attention to detail and excellent organizational skills. Teamwork: Ability to collaborate effectively with team members while also working independently. Physical Capability: Ability to lift 25 pounds when needed (occasionally required). Commitment to Learning: Enthusiasm for professional growth and opportunities within the company. Education: Bachelor's degree in Business, Communications, or a related field (preferred, but not required). Hours: Full Time (On-Site) Monday - Friday, 9 AM - 5 PM Compensation: Base Salary: Competitive hourly wage, based on experience (Range: $23 - $25 per hour). Additional Benefits: 2 weeks of paid vacation. All UPS holidays off. Why Join Us? By joining CocoMats, you'll become part of a team that values quality, innovation, and customer care. We offer a supportive and collaborative work environment where your contributions are valued. If you are eager to make a difference, grow your sales abilities, and deliver top-tier service, we would love to hear from you. Apply today to help us continue our legacy of excellence and customer satisfaction!
    $23-25 hourly 5d ago
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  • Customer Service Specialist

    TRS Staffing Solutions 4.4company rating

    Customer service advisor job in Hampton, SC

    Our client, a piping manufacturing company, is seeking a Junior Customer Service to join their growing team and expanding facility in Hampton County, SC. General Description Looking for a junior figure to join the customer service team in South Carolina with the Elofit (polyethylene fittings) product line. The candidate shall be required to: Provide customer support by handling inquiries, sharing product and pricing information, and resolving issues related to shipments, billing, and returns. Maintain accurate customer records and manage returns, credits, and escalations as needed. Enter and verify customer orders, coordinate with the warehouse and Italian team on inventory, and track orders through delivery. Address order discrepancies and prepare required documents like invoices and packing lists. Support billing and accounts receivable, monitor monthly sales reports, and participate in team meetings to improve workflow and customer service. Detailed Duties Customer Assistance Respond to customer inquiries via phone or email. Provide product or service information, including availability, features and pricing. Resolve customer issues such as shipment delays, billing questions, returns, and product concerns. Maintain accurate customer records. Process returns, exchanges, and credits according to company policies. Escalate complex issues to appropriate departments when necessary. Build and maintain positive customer relationships to support customer retention. Follow up on open cases to ensure customer satisfaction, return, shipping delays. Order Entry Enter customer orders accurately. Verify order details (Item no, quantities, prices, shipping instructions). Review inventory availability and coordinate with warehouse or Italian Team. Track orders from entry through delivery and provide updates to customers. Communicate with logistics or shipping departments to ensure timely dispatch. Check for order discrepancies (pricing errors, incorrect part numbers, missing information). Generate invoices, packing lists, or other order documents as required. Additional responsibilities (including, but not limited to): Support billing and accounts receivable department Monitor monthly sales order reports Participate in team meetings to improve customer service and order workflow. Requirements Preferred minimum (2) years of experience in customer service related role. Pipe manufacturing industry experience heavily preferred. Use Microsoft Office, Outlook, Word, Excel, and common inventory software. See details of objects that are less than a few feet away. See details of objects that are more than a few feet away. See differences between colors, shades, and brightness. Use fingers to grasp, move, or assemble very small objects. Hear sounds and recognize the difference between them. React quickly using hands, fingers, or feet. Determine the distance between objects.
    $24k-30k yearly est. 1d ago
  • Customer Service Representative

    Sixaxis, LLC 4.2company rating

    Customer service advisor job in Sumter, SC

    SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment. The positions are located in our Sumter, SC location. Description: Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed. Key Responsibilities: Administrative tasks for managing assigned Regional Area Manager (RAM) accounts. Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary. Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary Receive/send all customer drawings, maintain due dates current in system High level product and process knowledge to answer internal/external customer queries Other responsibilities as assigned or required. Skills and Requirments: A results-oriented individual who thrives working in a fast-paced environment 3+ years of Customer Service experience working in a Manufacturing environment Experience with Microsoft Office - Outlook, Word, Excel A results-oriented individual who thrives working in a fast-paced environment Works well in a team environment to honor SafeRack's Customer 1st Philosophy Strong written and verbal communication skills Ability to problem-solve while following process guidelines Benefits include: Health, Dental and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA) Accident Insurance Plan Critical Illness Insurance Short-Term & Long-Term Disability Life Insurance Employee Assistance Program (EAP) LegalShield Plan IDShield Plan Pet Insurance 401(k) Plan with company match Tuition Reimbursement Paid Time Off Weekly pay Equal Opportunity Employer Veterans/Disabled
    $24k-32k yearly est. 2d ago
  • Customer Support Consultant

    Stannp

    Customer service advisor job in South Carolina

    *PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE* Stannp, Inc. ("Stannp") is part of Stannp group, a direct mail platform that has delivered impressive revenue growth over the last few years, success which has been acknowledged and recognized by the tech industry press. Stannp is looking to build on these achievements by scaling our sales operations further. The business is generating strong revenue with healthy margins and looks to reinvest in building a more focussed customer support team across our existing marketing in the US & UK. In pursuance of these ambitious scaling plans, the North American market represents our biggest opportunity, and hence the group is looking to hire a Customer Support Consultant to drive protect revenue within our customer base. Our Values "To be the Market Leader & Go-To brand for Postal Communications" Customer First: Every decision begins with our customers in mind. We build simple, intuitive experiences that builds lasting loyalty. Stay Agile: We roll up our sleeves and tackle challenges head-on. We continuously improve, driving innovation. We turn challenges into opportunities. Decisions with Insight: We trust the data to deliver the results. Being Genuine: We knock it out the park every day, celebrating differences and championing diversity. We are honest, respectful and true to who we are. Job purpose As our first support hire in the US, this is an exciting opportunity to play a foundational role in building our customer success function. Initially, you'll handle the full breadth of customer support, with the opportunity to specialize and lead as we grow the team. You'll be the first point of contact for customer issues and queries, across the full customer lifecycle. Identifying resolutions to customer queries, answering questions and providing training. Ensuring successful outcomes for our customers and removing blockers to revenue generation. Working alongside the account management, production and engineering teams to ensure our customers receive the best possible service. This is a diverse role from answering simple queries to helping triage technical support cases. About the team Working alongside our sales team supporting customers at all stages in their journey with Stannp. The environment is high energy, fun and driven. We are passionate about leveraging technology to support their goals and committed to helping our customers find the right solutions to help their businesses thrive. Doing the right thing by our customers is paramount to both our customers' and Stannp's success. This role will work closely alongside our sales, operations and engineering; reporting into the regional sales leadership. You will also be expected to travel for team meetings. Key Responsibilities Customer Support & Communication - Provide accurate responses to customer queries across platform and production services via multiple channels (chat, email, web), managing end-to-end issue resolution and documentation in Hubspot and case management tools Technical Triage & Collaboration - Work with engineering teams to troubleshoot technical issues, support platform configuration queries, and address production-related questions on design, process, delivery, and QC failures Account Management & Escalation - Monitor customer interactions, escalate commercial discussions to CSM/AM teams, and collaborate with account owners to maintain awareness of strategic accounts and proactively mitigate risks Training & Onboarding Support - Deliver basic training to existing customers and assist with ad-hoc onboarding queries for new customers, providing cross-regional coverage for the UK customer base Requirements Communication & Relationship Building - Confident communicator with strong phone presence and written skills, able to build rapport easily with customers, deliver value through engagements, and educate customers to drive successful outcomes Technical Problem-Solving - Apply technical, operational, and domain knowledge to resolve customer issues, with curiosity to understand customer impact and prioritize accordingly, while maintaining deep knowledge of SaaS platforms and operational processes Experience & Organizational Skills - 1-2 years in customer support/service role (or entry-level with transferable skills), with proven case management experience, detail-oriented approach, and comfort working across multiple systems simultaneously Resilience & Ownership - Proactive team player who remains calm under pressure, takes ownership of responsibilities, and uses data-driven approaches to structure daily activities around customer priorities and support sales revenue objectives Benefits Competitive starting salary $45,000 Company performance bonus 401k Healthcare contribution 3 weeks paid time off + 10 government holidays. 5 days sick leave Company social events *PLEASE NOTE: ONLY APPLICANTS THAT RESIDE IN THE STATE OF SOUTH CAROLINA WILL BE CONSIDERED FOR THIS ROLE* We value the diversity of our employees and aim to recruit a workforce which reflects this. Stannp welcomes applicants from all suitably qualified individuals, irrespective of their age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. If you feel you have the right skills and experience to be part of our growing team, we want to hear from you!
    $45k yearly Auto-Apply 16d ago
  • Customer Service- Part Time

    Lose Design 4.0company rating

    Customer service advisor job in Aiken, SC

    We are looking for a Customer Service Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships. The Role: Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Customer Services Representative to join the CSR Team. Joining our team as a Customer Services Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers. Responsibilities: Reply to incoming calls from customers including products and service questions and general information. Refer to customer scripts when working through difficult situations. Follow and where possible improve departmental processes and company service standards. Ensure that all databases are kept up-to-date with progressing work and client details. Utilize standard technology such as telephone, e-mail, and web browser to perform job duties. Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Required Skills: Excellent customer service skills and attitude. Problem-solving skills. Proficient with office equipment. Attention to detail. Excellent written and verbal skills. Excellent interpersonal skills. Qualifications: Previous work in a customer-facing position. High school diploma, G.E.D. or equivalent. Requirements: Knowledge of Office Suite preferred. Self-motivated and team-orientated. Previous customer service experience. Must have access to reliable transportation. Ability to work as a member of a team. Benefits: Competitive Pay. $30.50 Hourly Career Development. Holidays: 25 days + bank holidays. Pension Scheme. Paid Time Off (PTO). 401(k) fixed contribution. Life Insurance. About Lose Design: At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.
    $30.5 hourly 60d+ ago
  • Customer Service Advisor

    Precision Tune Auto Care

    Customer service advisor job in Spartanburg, SC

    Full or Part Time Pay: $15-20/hr Join the Precision Tune Auto Care Team! Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. At Precision Tune Auto Care, you'll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care-from oil changes and diagnostics to engine repairs and scheduled maintenance-and we're passionate about keeping drivers safe on the road. If you're looking to build your career with a proven, customer-focused brand, we'd love to have you on our team. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire datE Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service background welcomed Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $15-20 hourly Auto-Apply 49d ago
  • Fruit Expert Customer service

    Nerd Partners

    Customer service advisor job in Sumter, SC

    Looking for a motivated individual with customer service skills. Food knowledge preferable. Must be able to multi task, answer phones, handle taking orders and food prep. Part time to full time hours available and extended hours during the holidays. Apply in person at Edible 105 E Wesmark Blvd Sumter sc 29150 10-2 m-f ask for jessica View all jobs at this company
    $40k-91k yearly est. 60d+ ago
  • Call Center Sales

    Dev 4.2company rating

    Customer service advisor job in Simpsonville, SC

    Spectrum Job DescriptionOur agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $27.24 hour or $56,655 annually. Top performers earn at least $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply). At A Glance: Full-time, entry and midlevel sales role focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential and additional commission bonuses Call Center Sales Representative: An organized, digitally savvy communicator with a competitive spirit eager to learn a variety of programs and platforms and grow. A results-driven achiever comfortable in a busy office environment Benefits include paid training and time off, comprehensive health packages, retirement savings, free Spectrum services and more Are you ready for your next big opportunity? Our Call Center Sales Representatives are consultative professionals who leverage a deep understanding of Spectrum's exceptional suite of products to win over new customers and ensure existing customers remain satisfied with their service. No matter your background, we'll help you develop the skills you need to grow with us, to increase brand and technological awareness, and to create the relationships that lead to a positive customer experience. What does Inside Sales do? Would you describe yourself as a “people person”? As a Spectrum Representative, use your way with words to provide outstanding support, creating positive customer experiences that generate sales and create long-lasting relationships. You'll learn how to easily field customer inquiries from a comfortable office call center, answering questions and promoting Spectrum's wide variety of products and services. Transition seamlessly between engaging conversations and operating billing and requisition programs. The Representative's purpose is clear: We want our customers to get the best value for their investment in us, and you can help them do just that. It's all about learning and growing This may be a new road for you, but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new Representatives into quick-thinking professionals. We can bring you up to speed on Spectrum's full line of products - and our competitors' products - in about a month, including telephone, data, wireless, and video services. As products are updated, so are you, so you can pass that knowledge on to your customers. Soon you'll be expertly navigating the billing system, entering new contracts, using programs that streamline the customer signup process, and collecting commission bonuses for every customer agreement. With a deliberate path to success We know that the best people to lead are those who have been down the same road before. Most of our supervisors started as Representatives themselves, so they know exactly what kind of support you'll need to grow into a successful associate and more. Our training program pairs you with a peer mentor who can show you how to use Spectrum's verified sales techniques on all kinds of calls and how to reach an agreement with all kinds of customers. Get in on the ground floor at a Fortune 100 company and see how far you can go. The benefits are clear On top of opportunities to earn and elevate your career, Spectrum offers benefits like child care reimbursement, education assistance, and other programs that help you and your family at all stages of life. We offer flexibility so you can achieve that important work/life balance. Most of our centers are bright open offices that feature space for relaxing and having fun when not on call. We want you to feel at home with us and comfortable surrounded by your Spectrum support system. What's required to get started? The minimum requirements for the Call Center Sales Representative are: Ability to read, write, and speak the English language fluently in order to communicate with customers and colleagues in a clear, straightforward and professional manner Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals Strong working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Strong computer and consumer electronics skills Ability to use personal computer and appropriate software applications to include billing system and other role-related tools Excellent verbal and written communication skills Excellent organizational skills Ability to prioritize and organize effectively Ability to show judgment and initiative and to accomplish job duties Ability to perform job at workstation for prolonged periods of time Education High school diploma or equivalent Related Work Experience Call center sales experience, 2 years preferred Strong sales experience, 2 years preferred
    $56.7k-81k yearly 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Columbia, SC

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $26k-31k yearly est. 2d ago
  • Customer Service

    Felker Day-KFC

    Customer service advisor job in Spartanburg, SC

    Job Description About the job: As a Customer Service Team Member, you are the face and voice of KFC/TB for your restaurant. You are a guest focused salesperson that is Friendly, outgoing, dependable, and trustworthy. You get along with others and play your role by being a team player. As a CSTM you listen generously and communicate what you need. You strive to bring your “A” game every day, and you treasure, respect, and promote the reputation of Felker Day, KFC, and/or Taco Bell. We offer the following: A commitment to promote from within Paid Training and ongoing continuous development Tuition reimbursement and scholarship opportunities A recognition culture that is both FUN and Competitive Competitive Pay w/ a clear path for raises and development. Flexible schedules Free meal each shift Eligibility to accrue paid vacation time. Medical benefits for qualifying employees Health and Wellness supplemental benefits resulting in higher net pay. 401K retirement plan with 100% match up to 3% of salary for qualified individuals KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The Role responsibilities will include: Interacting w/Guests, suggestive selling, cash handling, cleaning, and stocking. Preparation of food and beverages according to recipe standards Maintaining quality of product and adhering to all food safety standards Identify and communicate all safety and equipment concerns. Handle, store, and rotate all stock including cases up to 50lbs. Having a positive and helpful attitude towards guests, coworkers, and managers Requirements Must be at least 16 years of age. Accessibility to dependable and reliable transportation Reliable and On Time in proper uniform for all scheduled shifts Must have Sunday Availability Must be able count money quickly and accurately. Read training materials, listen to your trainer, and ask for what you need. Enthusiasm and willingness to learn. Team player Commitment to guest satisfaction Strong work ethic
    $25k-32k yearly est. 3d ago
  • Customer Retention Specialist - State Farm Agent Team Member

    Milton Wright-State Farm Agent

    Customer service advisor job in Columbia, SC

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development You May Be a Great Fit as a Customer Retention Specialist at Milton Wright State Farm If: You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. Youre a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 4015 Forest Drive, Ste 104, Columbia, South Carolina At Milton Wright State Farm, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses.
    $25k-32k yearly est. 8d ago
  • Customer Relations Specialist

    Service Pros Auto Glass

    Customer service advisor job in Columbia, SC

    Job Description Customer Relations Specialist - Columbia Join the Service Pros Auto Glass team inside our partnered dealerships! You'll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service - all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team. What You'll Do: Engage customers in the service drive and identify windshield replacement needs. Educate and guide customers through their options and next steps. Build strong relationships with service advisors, managers, and technicians. Encourage dealership referrals and hit daily/weekly sales goals. Schedule and coordinate on-site glass services. Keep accurate records of leads, interactions, and completed jobs. Represent the company with a professional, positive attitude. What Makes You a Great Fit: Experience in customer service or sales is a plus, but not required. Strong communication and people skills. A self-motivated, proactive approach - you enjoy taking the lead. Team-oriented mindset with a friendly, professional appearance. Valid driver's license and reliable transportation. What We Offer: A fun, energetic, team-first culture Ability to earn $1000 - $2500 per week You are paid on a weekly basis Promotion from within and clear growth paths Ongoing training and development Team events, company outings, and a culture that celebrates wins
    $30k-45k yearly est. 11d ago
  • Customer Relations Specialist / Retail Administrator (Tremendous opportunity in Loris, SC; competiti

    Blossman Gas of North Carolina Inc. 4.3company rating

    Customer service advisor job in Loris, SC

    Job Description Are you looking for a growing, but stable company in which to build a career in the Loris, SC area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Loris, SC area. We are America's largest, independent propane company with more than 85 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor Enjoy solutions-based work with heavy interactions with customers by telephone and in-person Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k with up to 4% match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $32k-40k yearly est. 12d ago
  • Service Dispatcher

    EAC Heating & Air

    Customer service advisor job in Hilton Head Island, SC

    Job Description EAC Heating & Air is looking for our next rockstar! We have been proudly serving the communities of Hilton Head Island, Bluffton, Okatie, and the surrounding areas for over 30 years. With years of industry experience under our belt, we're all about keeping things cool (or warm!) with top-tier HVAC products and services. Our dedication to excellence has earned us the prestigious Carrier's President's Award - 6 times! But what really fires us up? Delivering outstanding customer satisfaction backed by expert knowledge and a passion for superior service. When you choose to be on our team, you're a part of a team that truly cares! We are currently seeking a highly motivated and professional Service Dispatcher to join our team. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong sense of self-motivation. The ability to multitask, remain flexible, and perform efficiently in a fast-paced environment is essential for success in this role. Why Work for Us? Family-Owned with Over 30 Years of Experience: As a locally owned business with more than three decades of service in the area, EAC Heating & Air offers a stable, supportive environment where you can grow professionally. Outstanding Reputation: With a stellar reputation backed by 5-star Google reviews, you'll be part of a company that is trusted and highly regarded by its customers. Consistent Year-Round Work: Enjoy the stability of consistent, year-round work, ensuring a reliable income and job security in a dynamic industry. Career Development Opportunities: As a growing company, EAC Heating & Air provides excellent opportunities for career advancement, allowing you to develop and refine your skills as the business expands. Positive Team Environment: Become part of a team that values strong relationships, where every member is friendly, supportive, and committed to creating a collaborative work culture built on mutual respect. Position Summary: The service dispatcher is responsible for managing the daily schedules of service technicians, ensuring efficient dispatching as service calls are completed. This includes coordinating return trips with customers when parts are available and maintaining the on-call schedule for technicians. The role involves keeping the customer database up to date with accurate information and maintaining clear, concise communication with department managers, employees, and customers. Work Schedule: Monday to Friday, 7:30 am to 5:00 pm with a 1-hour lunch break Compensation: $23 - $26 per hour, based on experience, plus spiffs & benefits. On average our dispatchers are making $60,000+ yearly. Our Benefits: 60% -70% company paid medical insurance for the employee 50% company-paid medical insurance for the dependents 50% company-paid dental and vision insurance Company-paid short & long-term disability insurance Company-paid life insurance 6 paid holidays Starting at 5 paid vacation days after 1 year of employment IRA with 3% company match Qualifications: HS diploma, GED, or equivalent Minimum a year of dispatching experience in the service industry 5+ years of customer service or dispatching experience Advanced customer service skills Strong attention to detail & ability to prioritize Strong multitasking & problem-solving skills Clear & professional communication Geographical knowledge of service area or map reading skills Knowledge of the HVAC industry is recommended but not required Intermediate computer skills (proficiency with MS Word, Excel, Outlook) Experience with Service Titan software is a plus
    $23-26 hourly 8d ago
  • Service Dispatcher

    Blythewood Heating A/C and Refrigeration

    Customer service advisor job in Columbia, SC

    Job Description Blythewood Heating & Air, your reliable HVAC partner in Greater Columbia, SC, is seeking a Dispatcher to join our team. As a family-owned business, we pride ourselves on providing top-tier customer service to both residential and commercial clients. Schedule: Monday - Friday, 8:00 am to 5:00 pm Pay Range: $15.00 to $20.00 an hour, depending on experience Responsibilities: Schedule and dispatch service technicians for HVAC repair and installation jobs. Communicate with customers to confirm appointments and provide status updates. Monitor service requests and coordinate logistics to ensure timely responses. Maintain accurate records of jobs, equipment, and client information. Qualifications: Experience in dispatching, preferably in the HVAC or service industry. Strong organizational skills and attention to detail. Excellent communication and customer service skills. Ability to multitask and manage time effectively.
    $15-20 hourly 10d ago
  • Waldrop Mechanical Services - Dispatcher

    Waldrop Inc.

    Customer service advisor job in Greer, SC

    Job DescriptionDescription: Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements: High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy
    $25k-33k yearly est. 17d ago
  • Automotive Dealership Service Dispatcher

    Jim Reed Automotive 4.0company rating

    Customer service advisor job in Columbia, SC

    Jim Hudson Buick, GMC, Cadillac is hiring a motivated and enthusiastic Service Dispatcher to plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customers. We value our employees and invest in their success. We offer: $60,000-$80,000.00 per year Relocation assistance possible for the right candidate Medical, Dental and Vision Insurance $25K employer paid life insurance Disability Insurance 401(k) retirement plan with employer match Employee Assistance Program Employee Assistance Fund Flexible Scheduling Corporate Chaplain Paid Vacation and Personal Leave Paid Holidays Christmas Bonus Career advancement opportunities A positive and professional work environment Responsibilities - Production Manager: Implements and maintains an effective dispatch system. Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation. Maintains timely and professional contact with service customers. Maintains an organized and up-to-date repair log. Reviews hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly. Schedules maintenance for service department vehicles and equipment. Prepares a list of needed service department equipment, supplies, and required repairs, and reviews with the service manager as needed. Coordinates parts requirements with the parts department; contacts special-order parts customers immediately upon receipt of parts orders to schedule appointment. Requirements Requirements - Production Manager: Understand and comply with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc. Assist with safety, housekeeping and OSHA Right-to-Know policies and procedures throughout the service department. Resume must be uploaded for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass background test and drug screening prior to employment! We are an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $25k-31k yearly est. 60d+ ago
  • Reservation / Dispatch Agent

    GCT 4.2company rating

    Customer service advisor job in North Charleston, SC

    MISSION STATEMENT Going Coastal Transportation provides professional ground transportation. Building on the fundamentals of hospitality and privacy, we provide the ideal transportation experience for travelers, vacationers, and executives. The primary focus of each Going Coastal employee is taking the stress of travel away from our clients and providing them with safety and security as we pay attention to every detail, no matter how large or small the job is. POSITION SUMMARY It is the primary responsibility of the reservationist and dispatcher to provide excellent customer service to our clients and chauffeurs as they facilitate the reservations and dispatch processes. All duties are to be performed in accordance with company policies, practices and procedures. KEY RESPONSIBILITIES Efficient scheduling of trips and effective communication to ensure flawless execution of client's needs and optimal use of company vehicles and chauffeurs Actively observe dispatch grid to ensure chauffeurs updates and routes will allow them to continue onto the next job in a timely manner Courteously and energetically answer phones, respond to client questions and concerns, book reservations and respond to emails Manage affiliate portals to include emails and calls; loading, updating, and confirming pending and active jobs Add value to, and assist with, reaching company goals by taking ownership in your position, and assisting with other responsibilities as needed REQUIRED KNOWLEDGE & SKILLS Excellent customer service and ability to work under pressure required Ability to sit for extended periods required Attention to detail required Geographical knowledge of the Charleston area, attractions, and history Solid proficiency in English EDUCATION/EXPERIENCE/CERTIFICATION/LICENSURE Education: High School Diploma or equivalent preferred Experience: 1-3 years related experience preferred Certification/Licensure: N/A
    $26k-32k yearly est. 60d+ ago
  • Waldrop Mechanical Services - Dispatcher

    Waldrop 4.2company rating

    Customer service advisor job in Greer, SC

    Full-time Description Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy
    $24k-30k yearly est. 60d+ ago
  • Experienced Service Dispatcher

    Classic Ford Lincoln-Columbia

    Customer service advisor job in Columbia, SC

    Job Description Job Title: Service Dispatcher - Ford Job Type: Full-time Classic Ford Lincoln of Columbia, part of Mills Automotive Group, is seeking a motivated and experienced Service Dispatcher to join our team. The ideal candidate will be a self-starter with excellent organizational skills and a strong ability to lead a team. In this role, you will be responsible for increasing production in the shop, ensuring the flow of work is moving smoothly, maintaining a clean and organized shop environment, and supporting the Shop Foreman with technician training. This is a hands-on leadership position, working directly with the Service Manager, Service Advisors, Shop Foreman, and technicians to oversee day-to-day shop operations. Key Responsibilities: Lead and Manage the daily operations of the service department to maximize efficiency and meet production goals. Increase Shop Productivity by effectively managing work flow, reducing downtime, and ensuring vehicles move quickly and efficiently through the repair process. Maintain a Clean Shop Environment: Ensure that the shop is well-maintained, organized, and meets safety standards. Assist with Technician Training: Work closely with the Shop Foreman to mentor and assist in the training and development of highly skilled technicians. Collaborate with Team Members: Work directly with the Service Manager, Service Advisors, and technicians to ensure communication is clear and the service department is operating efficiently. Monitor Service Progress: Ensure that work is being completed within the expected timeframes and to high standards of quality. Foster a Positive Work Environment: Lead by example, maintaining a productive, supportive, and team-oriented atmosphere in the shop. Optimize Service Flow: Identify and implement process improvements to enhance the efficiency and effectiveness of the service department. Qualifications: Minimum 5 years of service experience in an automotive service department, with at least 2 years in a leadership or supervisory role. Proven ability to lead a team and manage day-to-day operations in a fast-paced environment. Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities effectively. Exceptional people skills with the ability to motivate and communicate with a diverse team. Ability to train and mentor technicians, helping them grow and stay current with industry advancements. A proactive, self-motivated individual with a hands-on approach to problem-solving. Experience working in an automotive service environment, preferably with Ford vehicles. Strong attention to detail and commitment to delivering high-quality service. What We Offer: Competitive Salary with excellent income earning potential. Production Bonuses to reward your hard work and success. Comprehensive Benefits package, including 401K, Dental, and Medical insurance. Paid Vacation and Paid Training opportunities. A Positive Work Environment with an experienced, motivated team. Opportunities for Advancement within Mills Automotive Group, one of the largest automotive networks with 37 stores. About Us: Classic Ford Lincoln of Columbia is part of Mills Automotive Group, a well-established name in the automotive industry. We pride ourselves on having a young and highly skilled team of technicians eager to grow in their careers. Our service department is focused on providing outstanding service and maintaining the highest standards of quality and efficiency. How to Apply: If you're an organized, self-motivated individual with a passion for leadership and the automotive industry, we want to hear from you! Please submit your resume and cover letter to our HR team at [insert email/website] or apply directly through our website. This is a fantastic opportunity for someone looking to make an impact and grow with an exciting, fast-paced service department!
    $25k-33k yearly est. 6d ago

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