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  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service advisor job in Westland, MI

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Representative, Service, Manufacturing, Retail
    $29k-33k yearly est. 8d ago
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  • Access Support Representative

    Cornerstone Technology Talent Services 3.2company rating

    Customer service advisor job in Saline, MI

    We are seeking Site Access & Compliance Support Representative to provide on-site workforce support at a mission-critical data center construction project in Saline, MI. This is a Level 1 field role focused on daily site operations, access management, compliance checks, and first-line technical troubleshooting. Technicians will assist workers and subcontractors with site entry, credentialing, and onboarding while ensuring compliance requirements are met. This role requires a strong customer service mindset, attention to detail, and the ability to follow structured procedures in a fast-paced environment. Key Responsibilities Access Control & Compliance Monitor gates, turnstiles, and access points to ensure only authorized personnel enter. Verify worker credentials, badges, and compliance documentation. Issue and manage temporary badges and visitor passes. Report irregularities or noncompliance to site supervisors. Worker Onboarding & Assistance Guide workers and subcontractors through the digital onboarding process. Assist with account setup, documentation upload, and system login. Provide clear instructions on mobile check-ins, digital badges, and QR codes. Support multilingual onboarding as needed (tools/resources provided). First-Line Technical Support Serve as the first point of contact for access or credentialing issues. Troubleshoot basic technical problems (e.g., badge not scanning, login errors). Escalate more complex issues to centralized support following standard procedures. Maintain accurate records of support requests and resolutions. Customer Service & Communication Deliver professional, courteous assistance to workers and site staff. Communicate clearly and calmly when resolving issues. Relay feedback to supervisors to support process improvements. Performance Expectations Ensure smooth and timely worker access. Minimize delays by resolving issues efficiently. Maintain accuracy in compliance and credential checks. Provide a consistently positive support experience on site. Key Qualifications High school diploma or equivalent (some college or technical training preferred). Prior experience in field support, help desk, IT support, or site operations is a plus. Basic technical troubleshooting skills (hardware/software). Strong attention to detail and ability to follow structured protocols. Excellent communication and interpersonal skills. Ability to stand/walk for extended periods and work outdoors at site access points.
    $25k-29k yearly est. 5d ago
  • Part Time Customer Service Associate (Restaurant)

    Taco Bell-Tiffin Ave 4.2company rating

    Customer service advisor job in Findlay, OH

    Taco Bell - Tiffin Ave is looking for a full time or part time crew member to join our team in Findlay, OH. As a Taco Bell - Tiffin Ave crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Tiffin Ave -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Tiffin Ave. Apply now!
    $25k-32k yearly est. 2d ago
  • Customer Enrollment Associate In Office

    The Whittingham Agencies

    Customer service advisor job in Cement City, MI

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 5d ago
  • Office & Customer Service Administrator

    Fastsigns 4.1company rating

    Customer service advisor job in Toledo, OH

    Responsive recruiter Replies within 24 hours Benefits: Bonus based on performance Opportunity for advancement Paid time off 401(k) Toledo We're not your average sign shop, we're in the top 20% of all FASTSIGNS franchises with a mission to light up skylines and help brands shine. We're looking for a proactive, resourceful Office & Customer Service Administrator to be the face (and heartbeat) of our front office. If you thrive in a fast-paced, creative environment where no two days are alike, and you're ready to make an impact from day one, we'd love to meet you. What You'll Do You'll be the first person customers see and hear and the one who keeps communication flowing and operations running smoothly. Key responsibilities include: Customer & Sales Support Greet and assist walk-in customers with professionalism and warmth Answer and route inbound calls and inquiries to the appropriate sales team Qualify new leads using our process and ensure smooth hand-offs to Business Development Confirm installation appointments and coordinate details with clients and installers Administrative & Financial Support Enter vendor invoices into QuickBooks Online accurately and on schedule Handle accounts receivable: make outbound calls, send statements, and escalate overdue accounts as needed Assist with daily deposits, collections tracking, and reporting Maintain organized files (digital and physical) for jobs, vendors, and accounting records Office Operations Manage supplies, mail, and vendor coordination Keep reception area and conference space organized and client-ready Support the Leadership Team with administrative projects Participate in weekly team meetings and contribute to process improvement What We're Looking For 3-5 years of administrative or customer service experience (ideally at the same company - we value stability) Strong working knowledge of Google Workspace (Docs, Sheets, Calendar, Drive) Proficient with QuickBooks Online or similar accounting software Comfortable qualifying leads, managing multiple priorities, and working across departments Excellent communication and organizational skills A proactive problem solver who takes initiative and doesn't wait to be told what's next Professional, friendly, and confident on the phone and in person Compensation & Benefits Base pay: $47,000-$55,000 annually (≈ $23-$27/hr), depending on experience Bonus eligibility: Monthly team bonus opportunity based on company sales performance PTO: Available after 90 days Simple IRA: Eligible after 1 year with 3% employer match Career growth: Room to grow as we scale Culture: Collaborative, creative, and fast-moving , where our core values of teamwork, creativity, impact, challenge and growth drive everything we do You'll Love Working Here If You... Enjoy being a go-to problem solver who keeps things moving Like variety, from customer interaction to financial admin Take pride in organization, communication, and a job well done Want to be part of a growing business that values your ideas and initiative Compensation: $47,000.00 - $55,000.00 per year At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $47k-55k yearly Auto-Apply 60d+ ago
  • Entry Level - Customer Serivce

    Horizon Specialized Marketing

    Customer service advisor job in Bowling Green, OH

    Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment. At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services. *********************************** Job Description Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential. An entry level marketing representative presents our client products via in-store presentations. Our ideal candidate should be great with people, ambitious to grow and be able to thrive in a fast-paced, team-oriented culture. What does an Entry Level Marketing Rep do? Collaborates each morning in strategy and meetings Has direct communication face to face with customers Lead and build a marketing team Conducts face to face presentations (full paid training provided) Trains and develops others in leadership Has opportunity to manage a territory Contributes to growth planning and market expansion Why work with Indy Marketing? We represent Fortune 100 clients in some of the largest retailers in the world Our culture is energetic and positive, the ideal team environment Travel opportunities Bonuses for top marketing representatives Networking and mentor-ship from top representative and managers Quick advancement with no seniority into leadership roles Clear promotion structure from entry level into management Qualifications What are we looking for? We have a Top Marketing team and are looking for like-minded people. An awesome positive attitude and strong work ethic Desire to lead and mentor a team Ability to communicate effectively Have a great student mentality within training process Seek rapid growth (both personally and professionally) Solution-oriented attitude and desire to exceed daily goals Most of all, a team player We are looking to select candidates and set up interviews immediately Additional Information All your information will be kept confidential according to EEO guidelines. ***********************************
    $53k-120k yearly est. 6h ago
  • Customer Support Representative

    Apidel Technologies 4.1company rating

    Customer service advisor job in Toledo, OH

    Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday. Must be open to work M-F: 9am-6pm 8am-5pm or 7am-4pm Interview: In person interview Ideal candidate (Manager comments): Able to multitask Professional on the phone Able to limit distractions Previous customer service experience (phone or in person) Good computer skills PURPOSE OF THE JOB The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and Corning. This position engages and collaborates with external customers and internal partners to make Corning the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team. JOB RESPONSIBILITIES Service our Customers Deliver consistent service to our customers Maximize every opportunity to sell to the customer Take proactive actions to meet customer needs and concerns creating win/win solutions Enter orders accurately Develop close relationships with our customers and understand what it takes to ensure their success Develop customer trust by consistently following through on actions and operating with integrity Leverage relationships to obtain outside-in market insights Leverage product training opportunities Operate in a Waste Free Environment Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment Identify and take action to eliminate non-value added activities within day to day operations Identify opportunities for, develop, maintain and execute Standard Work Understand and promote the use of customer tools and technology Live the Safety stand, adhere to the safety responsibilities Implement a personal safety action plan and review with leader Adhere to the Corning safety policies at all times JOB REQUIREMENTS MINIMUM QUALIFICATIONS: High school degree, Associates or Bachelors degree preferred EXPERIENCE: SAP experience desired Previous experience in an ever-changing, fast-paced customer service environment Previous experience creating solutions in the best interest of the company and the customer KNOWLEDGE, SKILLS & ABILITIES: Fluency in Microsoft Applications (Word, Excel, Outlook) Knowledge of building materials industry preferred Supply Chain knowledge Strong oral & written communication and listening skills Supportive and adaptive to a change management initiatives
    $30k-37k yearly est. 16d ago
  • Patient Support Call Center - Part-Time

    Bridgeview Eye Partners 4.6company rating

    Customer service advisor job in Maumee, OH

    The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization. NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!! ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
    $34k-41k yearly est. 23d ago
  • Automotive Customer Service Advisor - 3929

    Tupeloms

    Customer service advisor job in Hudson, MI

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 2d ago
  • Customer Service/Ramp Agents - TOL

    Quickflight Services

    Customer service advisor job in Toledo, OH

    QuickFlight Services is a growing and dynamic aviation services company. We provide aviation and ground handling services for airlines in over 30 locations across the United States. Job Description *PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 60d+ ago
  • Customer Relationship Management Representative I/II

    Metallus

    Customer service advisor job in Canton, MI

    Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader, manufacturing the cleanest steel in the world for companies in the industrial, aerospace and defense, automotive, and energy markets. This position is eligible for a hybrid work schedule. This position is not eligible for relocation. Purpose and Scope This position exists to provide customer service and support to customers regarding their orders. Responsibilities * Order Management * Process PO changes initiated by the customer with high-level of data integrity. * Perform contract validation * Manage sales activities and overall business relationships for a variety of complex customer accounts with heavy service requirement. (Support outside sales) * Create and maintain in a positive relationship with our customers * Customer and Contact Data management * Customer contract, forecast and product line awareness * New opportunity processing / process inquiries along with inquiry assessment * Communicate re-promises, dispo, shortages and overages to customer * Provide accurate sales forecasts * Enter short term (this week & next) customer ship schedules into SAP * Shipment availability & release * Customer Service Interface - portal training, leads, call reports * Initiate continuous improvement * Participate in SOX audits as appropriate * May be required to provide data to management and provide information for KPIs as needed. * Communicate customer volume requirements timely and bring deviations to attention of DP * Lead continuous improvement efforts * Resource on IT projects that impact to our area * Train the team on changes that impact our area * Update training documents as appropriate Technical Skills * Problem solving skills that lead to continuous improvement of processes and procedures. * Use of tools such as D365, CORE, ICE, Excel, PowerPoint, SharePoint, Cognos, Order Source, Microsoft Teams, etc. * Strong communication skills. * SAP experience preferred Minimum Qualifications * High School Diploma or GED with at least 2 years of customer service experience or related Preferred Qualifications * High School Diploma or GED with at least 4 years of customer service experience or related * Associate Degree in Business, Marketing, or related with at least 1 year of customer service experience or related The company prohibits harassment or discrimination against any employee on the basis of any status protected by law, including, but not limited to, race, religion, color, national origin, ancestry, age, disability, genetic information, gender, sex or veteran status.
    $33k-51k yearly est. 60d+ ago
  • Commercial Services Specialist II

    Cox Enterprises 4.4company rating

    Customer service advisor job in Carleton, MI

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description * Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information. * Manage account relationships, maintaining effective communications and ensuring customer requirements are met. * Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Mail out sale packages the day after sale. * Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report. * Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed. * Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing, or problems occur. * Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed. * Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records. * Communicate with Online Operations department in order to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Wear multiple hats as well as perform other duties as assigned by management. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
    $20.1-30.1 hourly Auto-Apply 2d ago
  • Customer Outreach Representatives - Westland

    Weed Man Lawn Care Wixom

    Customer service advisor job in Westland, MI

    Job Description Marketing Team Representatives Great part-time job for students or anyone needing a flexible schedule. Full time positions are available. Working from 4:30 PM - 8:30 PM Monday - Thursday Saturday 9 AM - 2 PM Why Weed Man? Earn up to $15.00 per hour Comprehensive paid training Working outdoors with friends Referral of up to $200 for referring friend or family member Working in a team environment - always with a supervisor Valuable work experience Customer Outreach Representative Job Duties Offer free, no obligation quotes to homeowners in the southeast Michigan area Meeting performance expectations in the field Providing accurate information to homeowner Knowledge, Experience, and Other Requirements Must be 16 years or older Ability to be trained on a basic understanding of standard fertilization practices Good communication skills Ability to be on feet for 3 to 5 hours daily
    $15 hourly 17d ago
  • Swine Care Technician

    Genus 3.8company rating

    Customer service advisor job in Adrian, MI

    PIC North America, a Genus Company, invites you to be part of something bigger. We are looking for passionate individuals to join us as Swine Care Technician at our location in Adrian, Michigan. If you're excited about contributing to the future of agriculture, working with animals, and being part of a global leader in swine genetics, this role is perfect for you. Help us transform the way the world nourishes itself by ensuring the health and care of our top-performing animals. The Swine Care Technician is at the heart of PIC's operations, with a hands-on role in maintaining the highest standards of animal health and welfare on our farms. You Will * Entry-level position with limited prior training or relevant work experience * Work as a team player by accomplishing daily department work requirements and farm goals * Daily animal husbandry tasks * Maintain accurate and timely production information and records as required * Assist in moving animals and maintaining efficient animal flows * Treat sick animals with a variety of pharmaceuticals by injection, oral application, and/or other methods as required * Assist with maintaining barn, including sanitizing and washing multiple areas on the farm using high pressure equipment, as well as office cleanliness and laundry duties * Flexibility with a willingness to change plans according to the direction of farm leadership * Adhere to the Company's animal care policies and procedures including: providing a physical environment that meets the animal's needs, providing access to adequate water and high quality feed, providing humane treatment of the animals, providing identification and appropriate treatment of animals in need of health care and following the guidelines for euthanasia * Read and understand the company's emergency notification process and how it applies to their specific worksite * Abide by all company policies, procedures and guidelines as directed by farm leadership, including but not limited to: * The Company's Safety Program, understanding all safety requirements of the job and performing the job in compliance with those safety requirements * The Company's bio-security protocols * All environmental laws and procedures as well as report all environmental issues immediately to supervisor Requirements * Previous livestock handling, preferred * Ability to work both autonomously and within a team environment * Ability to follow instructions and deal with standardized situations * Ability to work in and maintain performance expectations in a fast-paced environment * Work requires attention to detail and ability to meet deadlines * Minimal, if any travel Business Overview Genus strives to provide beef, dairy and pork producers with superior breeding stock to enable the production of affordable and nutritious animal protein for consumers. PIC is the swine division with a mission to pioneer animal genetic improvement to help nourish the world. PIC currently supplies over 70% of the world's top pork producers. We directly employ people in 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Benefits Overview At Genus we offer a competitive salary. Benefits include health, dental, vision, FSA/HSA, long and short-term disability, 401K, tuition reimbursement, paid holidays and ETO (employee time off). This position will have opportunity for growth. Equal Employment Opportunities Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Recruitment Fraud Warning Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team at ***********************.
    $26k-33k yearly est. Auto-Apply 41d ago
  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service advisor job in Westland, MI

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, i Service, Representative, Sales Representative, Manufacturing, Retail
    $29k-33k yearly est. 8d ago
  • Part Time Customer Service Associate (Restaurant)

    Taco Bell-Trenton Ave 4.2company rating

    Customer service advisor job in Findlay, OH

    Taco Bell - Trenton Ave is looking for a full time or part time crew member to join our team in Findlay, OH. As a Taco Bell - Trenton Ave crew member, you can be the smiling face that greets and serves our guests or a cook who makes things happen in the kitchen. Working with us will give you the flexibility to be whatever our team and guests needs you to be. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. What are we looking for? The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. Responsibilities: -Knowledge of proper safe handling techniques for all food or chemicals used -Anticipates kitchen member needs by constantly evaluating environment and responding to cues as necessary -Maintain a high standard of cleanliness and orderliness in all kitchens, loading dock, dumpster and utility work areas -Assists with receiving delivery of product on behalf of our restaurant team -Complete daily and weekly checklists -Maintain a proactive approach to the health, safety and security of all staff at all times -Be vigilant for any hazards, alerting a manager as necessary -Greet guests and provide a memorable experience -When necessary, resolve guest issues -Share your positive high energy and enthusiasm with focus and commitment to exceed customers expectations -Not only will you work with our crew members, you will be part of an overall team helping to support the success of Taco Bell - Trenton Ave -Bring your outgoing personality and smiles We can't wait to see you for an interview for our full time or part time crew member position at Taco Bell - Trenton Ave. Apply now!
    $25k-32k yearly est. 1d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Customer service advisor job in Adrian, MI

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 5d ago
  • Entry Level - Customer Serivce

    Horizon Specialized Marketing

    Customer service advisor job in Bowling Green, OH

    Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment. At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and can dramatically increase sales for our clients products or services. *********************************** Job Description Horizon Specialized Marketing is one of the fastest growing marketing firms in Findlay, Ohio. We are looking for someone ambitious, great with people and someone who wants to have an uncapped earning potential. An entry level marketing representative presents our client products via in-store presentations. Our ideal candidate should be great with people, ambitious to grow and be able to thrive in a fast-paced, team-oriented culture. What does an Entry Level Marketing Rep do? Collaborates each morning in strategy and meetings Has direct communication face to face with customers Lead and build a marketing team Conducts face to face presentations (full paid training provided) Trains and develops others in leadership Has opportunity to manage a territory Contributes to growth planning and market expansion Why work with Indy Marketing? We represent Fortune 100 clients in some of the largest retailers in the world Our culture is energetic and positive, the ideal team environment Travel opportunities Bonuses for top marketing representatives Networking and mentor-ship from top representative and managers Quick advancement with no seniority into leadership roles Clear promotion structure from entry level into management Qualifications What are we looking for? We have a Top Marketing team and are looking for like-minded people. An awesome positive attitude and strong work ethic Desire to lead and mentor a team Ability to communicate effectively Have a great student mentality within training process Seek rapid growth (both personally and professionally) Solution-oriented attitude and desire to exceed daily goals Most of all, a team player We are looking to select candidates and set up interviews immediately Additional Information All your information will be kept confidential according to EEO guidelines. ***********************************
    $53k-120k yearly est. 60d+ ago
  • Customer Service/Ramp Agents - TOL

    Quickflight Services

    Customer service advisor job in Toledo, OH

    *PART TIME POSITION* *Customer Service/Ramp Agent (Little Rock Airport) responsibilities will include but are not limited to:* *Customer Service Responsibilities* * Ability to accept personal responsibility for resolving concerns * Excellent work ethic and demonstrate the ability to act with purpose and urgency * Safety of our customers, crew members and co-workers * Apply security measures as appropriate and protect SIDA * Preparing and issuing tickets, computing fares, issuing refunds * Checking passports and travel documents * Correctly route passengers and baggage during check-in * Working at arrival or departure gates * Ensuring the on-time departures of aircraft * Assist special need passengers including wheelchair services * Answering general travel inquiries, and successfully resolving customer issues * Prepare flight paperwork * Load and unload baggage, mail and cargo * Direct aircraft to and from gates * Perform aircraft services such as lavatory, water, and de-icing (winter operations) * Expeditious baggage delivery to baggage claim * Sort baggage in bag makeup area * Operate Jetbridge and Ground Service Equipment (GSE) * Perform accurate aircraft search * Close counter and ramp areas following flight closing and complete flight stats * Cleaning and upkeep of all work areas * Successfully complete any recurrent or required additional training * Perform other duties assigned *This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list* *CUSTOMER SERVICE QUALIFICATIONS:* * Eligibility to work in the United States without sponsorship * Minimum age 18, High school diploma or G.E.D. Additional education is a plus * Ability to read, write, speak, and understand the English language. Second language is a plus * Excellent communication skills that include speaking to large groups and individual customers * Familiarity with computers * Ability to work any available schedule to include nights, weekends, holidays, and overtime * Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather * Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces * Successful completion of post-offer pre-employment DOT drug screening * Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years * Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 * Must possess a valid driver's license with 3 yr good driving record and provide a copy *Ramp Agent responsibilities will include but are not limited to* • Marshaling aircraft into parking positions • Unloading baggage and delivering it to baggage claim area • Loading luggage onto departing flights &assisting special needs passengers • Loading and unloading carry-on bags, cleaning aircraft cabins, servicing aircraft lavatories • Connecting and disconnecting external power generators to the aircraft • Boarding catering supplies, performing security functions, preparing aircraft weight and balance paperwork • Coordinating with pilots, airline dispatch office, and the customer service department • Conduct other work duties as assigned *Ramp Agent Qualifications* • Must be able to work any shift in a 24-hour period, including days, nights, weekends and holidays • Must be extremely flexible; willing and able to prioritize Quickflight (Silver) work schedule • Must be able to work in a fast paced, deadline driven environment • Must have professional appearance (visible tattoo's must be covered) • Excellent attendance and punctuality required • Valid Driver's License (3 year driving record required with no more than 3 moving violations in 3 years. No alcohol or drug related violations) • Must be legally authorized to work in the U.S. for any employer without sponsorship • Must be able to pass a Drug and Alcohol Screen, FBI Fingerprint & Criminal History check *Other Requirements* • Sight: Must be able to see well enough to read reports • Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. • Standing, walking, climbing. stooping, kneeling and lifting are required • Must be willing to work in outdoor environment (heat and humidity, rain etc.) • Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. • Must be able to type and use technical sources • Safety awareness and training will be provided *ADDITIONAL INFORMATION:* All your information will be kept confidential according to EEO guidelines. Interested parties may reply directly to this ad._ Principals only. Recruiters, please don't contact this job poster. do *NOT* contact us with unsolicited services or offers Qualifications Must be available to work variety of shifts including evenings, weekends and holidays Must have a valid driver's license with a good driving record/provide a 3 yr record Must pass an extensive fingerprinting criminal background check performed by the TSA/FBI. Must pass a DOT pre-placement drug screen Must be able to lift 50 LBS repetitively up to 75 with assistance Must be able to work out doors in all types of weather as well as indoors Must be able to bend, twist and stoop to service aircraft, extremely physical position Must have basic computer and typing skills Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-31k yearly est. 6h ago
  • Patient Support Call Center - Full-time

    Bridgeview Eye Partners 4.6company rating

    Customer service advisor job in Maumee, OH

    ESSENTIAL RESPONSIBILITES: Ensures Quality of Care and Exceptional Customer Service through: Patient Communication Management Greet patients in a friendly, professional manner using proper telephone etiquette Follow up on missed and cancelled appointments Triage patient's needs to schedule appropriately Patient Education Provide patient education on the purpose and expectations and expectations of their appointment Make patients aware of insurance eligibility Ensures Practice Success throughout each patient encounter through: Appointment capture Effective schedule management and optimization Data Collection and Accuracy: Collecting and entering thorough demographic data and verify its accuracy. This is a call center - medical environment EDUCATION AND/OR EXPERIENCE: High school graduate, or equivalent Previous medical office experience is preferred COMPETENCIES: Polite, professional, and courteous. A focus on the provision of quality care and service excellence. Proficient in EHR, including proven competency in accuracy of data entry. Proficient with optometric medical terminology. Recognition of the exam process and the ability to record exam details. Ability to effectively communicate in person, by phone, and in writing. Superior organizational skills and attention to detail. Dependable and self-motivated. Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment ENVIRONMENT AND PHYSICAL DEMANDS: Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
    $27k-34k yearly est. 23d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Toledo, OH?

The average customer service advisor in Toledo, OH earns between $25,000 and $39,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Toledo, OH

$31,000
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