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  • Bank Customer Service And Admin Professional - $24/hr - Weekly Pay

    Teksystems 4.4company rating

    Customer service advisor job in Urban Honolulu, HI

    Work Schedule Monday - Friday, 8:00 AM to 5:00 PM (hours may vary) Responsibilities * Handle escalated customer calls and resolve complex issues promptly and professionally. * Maintain confidentiality and exercise sound judgment in sensitive situations. * Ensure compliance with company policies and procedures. * Collaborate with team members to meet branch goals and deadlines. Education: * Bachelor's degree in a business-related field, or equivalent experience required. Experience: * Minimum 3 years of progressively responsible experience in a financial institution. * Work experience in a call center environment handling escalated calls. Skills: * Familiarity with technology systems. * Strong written and verbal communication skills. * Ability to handle confidential matters judiciously. * Attention to detail with excellent follow-through. * Ability to work under pressure with multiple deadlines. * Good time management skills. * Flexible and adaptable to work various hours, days, weekends, and holidays. *Job Type & Location*This is a Contract to Hire position based out of Honolulu, HI. *Pay and Benefits*The pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Honolulu,HI. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $24-28 hourly 2d ago
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  • ATI MX REP HIK

    Air Transport International 4.2company rating

    Customer service advisor job in Urban Honolulu, HI

    Job Functions: At sites where no other ATI support exists be prepared to conduct/oversee the overhaul, maintenance, and repair of airframe components, powerplants, aircraft communication equipment and associated components in accordance with Company manuals, manufacturer's manuals, including policies, Procedures Bulletins and Orders in order to return the aircraft to service and continue the mission. Maintenance Representatives will be required to sign for work accomplished and must be prepared to oversee other non-ATI individuals/contractors working on ATI aircraft at remote locations and to "buy-back" the work of these individuals if required. Maintenance Representatives are directly responsible for the safety of the aircraft while at the remote sites and must insure that all work is accomplished in accordance with FAA and Company procedures in order to insure the safety of Company property, personnel and customers. The mechanic in performing his/her duties is required to be constantly alert for defective, worn or failed parts as well as Unsafe working conditions and to bring these immediately to the attention of the flight crew to which he/she is assigned. Additionally, the Maintenance Representative is required to insure that the aircraft's assigned Spares Parts Kit (SPK) is fully stocked and that the required materials and parts are available to support the scheduled mission to the fullest extent possible. During the course of normal operations, the Maintenance Representative must be prepared to work with various Company hired agents at sites throughout the world to procure maintenance services and support, as needed to repair/fix the aircraft. Should no Company agent be available, the Maintenance Representative working in conjunction with the flight crew must be prepared to act as Company agent and procure the support/equipment necessary to facilitate the repair/servicing of the aircraft as required. As part of normal remote location operations, the Maintenance Representative is specifically charged and responsible to keep Maintenance Control fully apprized of the status of the aircraft and to provide copies of all completed log pages directly to Maintenance Control. Additionally, the Maintenance Representative must be fully capable of working with minimal supervision during the normal course of events, but should the need arise to solicit and follow directions from Maintenance Control and higher management despite the thousands of miles separating him/her from senior leadership. The Maintenance Representative is also specifically responsible and required to conduct such housekeeping duties as required to keep his/her assigned aircraft clean and presentable. This may require the use of third parties, but the responsibility to insure the cleanliness and appearance/upkeep of the assigned aircraft rests specifically with the Maintenance Representative flying on that aircraft during the course of the currently on-going mission. At any location where mechanics are utilized, assume the duties, responsibilities, and authority of the Maintenance Supervisor, and work for the Line Maintenance Supervisor responsible for that station. When the Maintenance Representative is exercising his/her authority under the RII provisions of this manual, he/she will be directly responsible to the Director of Quality Control. Attend all Company training classes as assigned by the Director of Maintenance. What you will need: Minimum of three (3) years, proven line maintenance experience on 767/757 aircraft High School Diploma or equivalent Must successfully complete a DOT/FAA pre-employment drug screen and a DOT/FAA compliant background check. Ability to clearly communicate with customers and co-workers; stand, bend, and reach in order to maintain files; sit for extended periods of time; and comply with ATI attendance requirements. Shall hold a valid Airframe and Powerplant license (FAR 121.378a) Shall have a valid passport, and Driver's License. Ability to travel as the needs of the airline dictates. (may require travel up to 3 weeks per month) Preferred: * B 757/767 aircraft; Parts 121, 125, 145; Heavy transport category aircraft experience Physical Requirements: Must be able to lift up to 50 lbs., climb up to 3 flights of stairs. Must be able to work at heights up to 80 feet and from ladders up to 10 feet. This job will require the following abilities: Hearing/Speaking Near/Far Sight Acuity Depth perception/Field of vision Hand/Eye Coordination Color Vision Effective Oral/Written communication Air Transport International is an equal employment/affirmative action employer. It is the Company's policy not to discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status and prohibits discharging or in any other manner discriminating against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. The Company further does not discriminate on any other basis protected by applicable federal, state or local laws.
    $30k-35k yearly est. 7d ago
  • Customer Service and Sales Representative

    HMSA 4.7company rating

    Customer service advisor job in Kapolei, HI

    Performance Meet established marketing plan goals, and achieve annual sales revenue and membership growth objectives by effectively promoting and closing prospective sales opportunities. Perform quick and efficient transaction fulfillment of telephone calls or email from prospective or current HMSA employer groups and members. Proactively promote HMSA and USAble product options and meet established HMSA and USAble sales goals. Protect HMSA's market share through the successful renewal and retention of assigned accounts. Document all prospect inquiries, outcomes, and follow up on sales enrollment opportunities via the telephone or in writing. Prepare proposals for new small group, new individual plans, Medicare plans, plan upgrades, and additions and modifications to existing plans. Support phone inquiries for senior plan sales during annual enrollment period. Meet goals, sales and retention quotas, and minimum activity standards. Relationships Serve as the "face of HMSA" to provide HMSA products and servicing to our small business, individual plan, and Medicare plan customers. Coordinate problem solving associated with group and member inquiries. Manage internal and external customer relationships to ensure that employer/member product and servicing needs are identified and addressed. Expand relationships with groups through the sale of new products. All employees are assigned to health, and product fairs and public service events throughout the year, to represent HMSA at public events. Administrative Maintain accurate records of all account activity and provide management with a weekly report on sales opportunities, proposals, jeopardy/lost accounts, sales activities, and servicing issues. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid
    $40k-45k yearly est. 5d ago
  • Member Service Representative (Part-Time) - Kapolei

    Navy Federal Credit Union 4.7company rating

    Customer service advisor job in Kapolei, HI

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Part-Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required) Location: 338 Kamokila Boulevard Suite 106, Kapolei, Hawaii 96707 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $42k-49k yearly est. 2d ago
  • Material Customer Service Associate (On Call/Variable Schedule)

    KP Industries, Inc. 3.7company rating

    Customer service advisor job in Urban Honolulu, HI

    Material Customer Service Associate (On Call/Variable Schedule)(Job Number: 1384599) Description Job Summary: Under indirect supervision, orders and replenishes items, materials or services of non-technical, technical or specialized nature which are usually made, altered or customized to specific needs and specifications that detail, in technical terms, required physical, chemical or other properties; assists in training Inventory Associate and other clerical staff. Essential Responsibilities: Advises customers to develop and maintain appropriate inventory minimum and maximum target levels; assists customer with material inventory needs which may include research. Ensures that established replenishment cycle results in most accurate, timely, and efficient delivery of supplies to customers. Develops and maintains effective physical organization of storerooms and storage areas that respects Program and regulatory agency standards. Rotates dated items appropriately. Advises customers to eliminate non-standard supply items from inventory. Acts as liaison for customers for national product standards. Demonstrates exceptional customer service with variety of internal and external customers. Acts as effective resource and liaison for Material Services. Provides reliable, useful product information to customers. Identifies and devises action plans to enhance utilization of goods and services. Functions effectively as adjunct medical office team member while advocating prudent application of national and divisional Material Services and financial control standards. Assists training for health care team members and Material Services staff members on Material Services practices. Provides information to health care team members and Material Services staff members on Material Services practices. Effectively manages and resolves emergency situations, such as stock outages and equipment failures. Edits requisitions and confers with issuing department regarding requirements, specifications, quantity and quality of merchandise and delivery schedules; places orders by utilizing material computer system. Carries out necessary follow-ups and expediting activities to insure proper delivery schedules. Keeps management informed of problem areas and takes constructive corrective action. Insures proper inventory levels are maintained. Interprets inventory printouts; provides information, projections and recommendations for purchase standardization, quality, amounts or equivalency. Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service. Performs other duties and accepts responsibility as assigned.Qualifications Basic Qualifications: Experience One (1) year experience in material services or purchasing. Education High School Diploma; or equivalent combination of education (lesser) & experience may be considered in lieu of requirements. License, Certification, Registration N/A Additional Requirements: Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, teamwork, conflict resolution, and problem solving.Demonstrated knowledge of and skill in word processing, spreadsheets, database, and inventory management information systems PC applications.Talking to co-workers, customers, outside vendors, and on the telephone.Reading, writing, speaking and understanding English.Training/giving and receiving instructions.Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration and alertness. Preferred Qualifications: Some experience or exposure to the healthcare industry, including basic knowledge of medical terminology and healthcare supplies.Certification in material management (e.g., APICS or PMA).Associates degree in business administration, hospital administration, or economics.
    $30k-35k yearly est. Auto-Apply 2d ago
  • Mortgage Servicing Professional I

    Hawaii Sate Credit Union

    Customer service advisor job in Urban Honolulu, HI

    Hawaii State FCU is looking for hardworking individuals who want a great work-life balance, and a great work environment. -Voted Hawaii's Best Places to Work 2024 -Voted Hawaii's Best - Best Financial Credit Union 2024 (Star Advertiser) Are you ready to join a dynamic team that values collaboration, growth, and making a positive impact in our community? Look no further than Hawaii State Federal Credit Union (HSFCU)! We're more than just a financial institution; we're a family that believes in being “Always Right By You.” Overview: Hawaii State Federal Credit Union is committed to enriching lives by building strong relationships within the community. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. Hawaii State Federal Credit Union (HSFCU) offers a dynamic and supportive work environment where employees can thrive both personally and professionally. Position Summary The Mortgage Servicing Professional I is responsible for executing a range of mortgage loan servicing tasks with a focus on accuracy, compliance, and member satisfaction. Key responsibilities include auditing new loan setups, maintaining loan account systems, and addressing member servicing requests. This role also provides guidance to junior staff and resolves escalated borrower inquiries. In addition, proactively identifies and implements process improvements to enhance service quality and operational efficiency, while applying advanced knowledge to assess and mitigate risk. Qualifications/Experience 2-4 years of mortgage servicing experience. Specific knowledge of mortgage servicing concepts, escrow administration, and applicable regulatory compliance. Proficient in Microsoft Office applications: Outlook, Word, Excel Knowledge of mortgage origination, collection, and loss mitigation process and regulations preferred. In-depth knowledge of mortgage servicing and regulatory compliance. Ability to work independently and make informed decisions based on comprehensive knowledge of servicing guidelines and policies. Expertise in managing complex servicing tasks, including loan modifications. Proven ability to resolve high-level customer service issues and escalations. Strong leadership skills to mentor junior staff. Exhibits exceptional customer service abilities. Proficiency in using advanced mortgage-related software and other technological tools. Strong collaborative ability and conveying information clearly in both spoken and written forms. Strategic thinking and decision-making abilities to improve servicing processes and outcomes. Salary Range: Minimum - $47,980 Maximum - $76,769 Benefits: Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives. Health Coverage: Comprehensive medical and dental coverage, with 100% paid single coverage for full-time employees. Paid Time Off: Enjoy 13 paid annual holidays and up to 29 PTO days. Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions. Transportation Subsidy: On-site parking at a small cost, up to $100 parking subsidy, or 100% bus pass reimbursement. Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers. Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance. Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance. Employees are encouraged to further their education and unlock new opportunities. Work Environment: HSFCU's modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities. The culture is inclusive, with a focus on teamwork and community, often described as an 'ohana' or family atmosphere. Employee Testimonials: Employees appreciate the supportive environment where everyone's voice is heard and valued. The credit union has been recognized as one of Hawaii's best places to work for over 12 years.
    $48k-76.8k yearly 8d ago
  • Customer Services Agent

    Sixt 4.3company rating

    Customer service advisor job in Kailua, HI

    Back to results Customer Services Agent Branches & Operations Full-time Kailua, HI, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting of $22.50 per hour - plus, an exciting bonus plan that rewards your success. YOUR ROLE AT SIXT * You welcome all customers upon arrival and gather feedback to improve their future rental experience * You ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels * You advise customers on rental charges and provide an accurate receipt, ensuring a clear and customer-focused process * You identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location * You work in various weather conditions and are willing to take on additional tasks to support business needs YOUR SKILLS MATTER * Education & Experience You have a high school diploma or GED and at least 1 year of customer service experience * Licenses & Authorization You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship * Computer Skills You possess basic computer navigation skills and are familiar with Microsoft Office applications * Work Hours & Travel You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane * Uniform & Language You are willing to wear a company uniform and speaking other languages is a plus WHAT WE OFFER * Comprehensive Benefits Package Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future * Paid Time Off & Holidays Benefit from PTO, sick leave, and receive time and a half for working on public holidays * Bonus Plan Take advantage of a bonus plan based on performance * Employee Assistance Program Access support whenever needed through our Employee Assistance Program * Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees * Uniform & Perks Receive a uniform with weekly dry cleaning, always ensuring a professional appearance About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now! Postet on 08.01.2026 # REF26061L * LinkedIn * Instagram * Whatsapp * Copy link Share this job offer
    $22.5 hourly 26d ago
  • Tour Reservationist

    Wet 'n' Wild Hawaii 4.3company rating

    Customer service advisor job in Kapolei, HI

    Wet'n'Wild Hawaii is Oahu's top 10 most visited family attraction on the island and recently voted Best of Honolulu Magazine's “Best Family Attraction”. We pride ourselves on having FUN! We are currently seeking a Tour Reservationist who can speak, read and understand the Japanese language fluently. The ideal candidate has expert communication skills and is able to maintain an upbeat attitude and work efficiently under high-stress environments. Responsibilities include but not limited to: Answer telephones and enter guest reservations using PonoRez (web-based central reservation system). Change and cancel reservations as guest requests. Process accurate records for coding and tracking reservations and advanced deposits. Maintain good relations with all guests and implement procedures for giving special attention to VIPs. Enter guest reservations into the computer system while assigning reservations to the appropriate rates. Qualifications are but not limited to the following: 1 - 2 years tour reservations experience. Familiar using PonoRez (web-based central reservation system). Valid Driver's License and own transportation is required. Must be self-driven, motivated and possess excellent relationship-building skills. Excellent verbal and written communication skills. Able to work on weekend, holidays and some evenings. Strong computer proficiency including MS Office Suite.
    $41k-46k yearly est. 60d+ ago
  • Customer Experience Representative

    Central Pacific Bank 4.8company rating

    Customer service advisor job in Urban Honolulu, HI

    is eligible for a $1,000 sign-on bonus. Handles incoming email/ telephone calls from internal/external customers according to established Call Center standards in a professional manner and taking follow-up action as necessary. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving. Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness. Duties: Answer incoming email/ telephone calls in accordance with established Call Center standards and assist customers with various general banking needs in a professional manner and follow through with appropriate action. Provide customers with account information, help them resolve problems/issues/concerns, and contact appropriate personnel/departments as required. Document and/or escalate issues to ensure customers' concerns are addressed promptly and appropriately. Provide customers with general information on CPB products/services and other general information: Branch/ATM location and hours, Rates and fees, Deposit and loan accounts, Convenience and monetary products/services. Fulfill customers' special requests by utilizing support systems/tools or refer to appropriate personnel/departments. Prepare update forms for deposit and loan accounts, such as address and phone number changes. Prepare requests for duplicate statements, stop payments, fee waiver, check orders, close accounts, etc. Cancel lost/stolen cards, reset Internet Banking passwords, activate cards, etc Convert inquiries into account openings by referring customers to appropriate business units. Minimum Qualifications: Education: High School diploma or equivalent Experience: 1+ year of customer service experience Competencies: Achieving Results - Perseverance Achieving Results - Decisiveness Communication & Influencing - Approachability Operating Skills - Time Management Self-Management - Adaptability Knowledge, Skills & Abilities: Must be able to work a flexible work schedule to include before and after normal work hours, weekends, and holidays when necessary. Physical Requirements & Working Conditions: Must be able to perform light physical work and to move or lift items including but not limited to boxes, files and papers up to 20 pounds unless otherwise as indicated. Must be able to operate and proficiently use standard office equipment, including phone, copier, personal computer and/or other work related mechanical or electronic devices and applications. Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. Must be able to read and understand bank-related documents. Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $39k-44k yearly est. Auto-Apply 25d ago
  • Airport Agent - Customer Service

    Envoy Air 4.0company rating

    Customer service advisor job in Kailua, HI

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air an American Airlines Group company where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) NEW PAY RATE: $21.02 (Includes Seasonal Premium) Responsibilities How will you make an impact? Responsibilities Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner May work in the Baggage Service Office to track the location of baggage and handle passenger questions #envoyoversight Qualifications Who are we looking for? Requirements Minimum age: 18 High school diploma, GED, or international equivalent Must possess at least one form of TSA-acceptable identification for business travel purposes. Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off Flexible to work additional hours with short notice when operationally necessary Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Must be customer focused, detail oriented, and interested about the airline industry Able to communicate in a clear, polite, and friendly manner Must be comfortable working with computers and ability to learn new computer programs Must be able to read, write, fluently speak, and understand the English language Authorized to work in the United States without sponsorship #EnvoyOversight Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
    $21 hourly Auto-Apply 27d ago
  • Customer Success Representative

    Zmana

    Customer service advisor job in Urban Honolulu, HI

    Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the Security and Smart automation market for the people of Hawaii. We are looking for someone to join us on this journey as we bring new technologies and excellent customer service to the islands. Benefits Competitive Pay DOE Product specific training Medical, Dental, Vision 401K You: Are passionate about customer satisfaction and will do whatever it takes to keep the customer happy. Are a person of integrity and strong character that can help us build our vision Are a world class Salesperson with an extensive background in Security and alarm systems Have Leads in the pipeline and can bring a strategy for generating new leads Understand account generation and the Security as A Service modeling structure. Z MANA Sales representatives will have working knowledge in the C15 (A) (B) /Low Voltage world (Alarm systems, Access Controls, Security Surveillance, Telecommunications, etc...) and be able to sell products, goods, and services to customers. The potential applicant should have some key contacts that they can also bring to the organization. Responsibilities and Duties The Customer Success representatives will work with customers to find what they want, create solutions and ensure a smooth sales process. The Customer Success representative will work to find new sales leads, through our known leads, client referrals, etc. Sometimes, sales representatives will focus on inside sales, which typically involves "cold calling" for new clients while in an office setting, or outside sales, which involves visiting clients in the field with new or existing clients. Often, these sales representatives will have a combination inside/outside sales job. Qualifications and Skills Need to be able to sell and close deals. Customer Service Skills: The customer is always right. You will need to be able to speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them. Having a working knowledge of the C15/Low Voltage world. Excellent computer skills and Phone application familiarity Working knowledge of Smart home and security alarm systems, 2GIG, Alarm.com a plus Taking the necessary training courses to familiarize yourself with the product line of the company. Communication Skills: You will need to speak to customers about a product's different features, and answer any questions they might have. Flexibility: You might have to work long hours, nights or weekends. Persistence: Not every customer is going to be a sale. Being able to bounce back if you lose a sale will be key for this job. Required experience: Sales: 2 years (preferably in the Security Alarm Industry) Prior work experience interfacing with customers
    $51k-63k yearly est. 60d+ ago
  • HNL Airport- PT Customer Service Agent

    Southern Airways Corporation 3.7company rating

    Customer service advisor job in Urban Honolulu, HI

    At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers. JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt ARE YOU LOOKING FOR A FUN PLACE TO WORK?. FAST PACED ENVIRONMENT? MEETING NEW PEOPLE EVERY DAY...PUT THOSE EXCELLENT CUSTOMER SERVICE SKILLS TO WORK. COME JOIN THE BIGGEST LITTLE AIRLINE IN THE INDUSTRY. The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. It is also responsible for all ramp duties in our smaller stations. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in passengers; safely loading and unloading passengers Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order JOBS THIS POSITION DIRECTLY SUPERVISES: This position does not directly supervise others REQUIREMENTS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated Qualifications Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 18 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Must be able to meet all physical requirements related to aircraft weight limitations before and during employment. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% Benefits: Competitive Salary: Attractive compensation package based on experience. Retirement Plans: Employees can enroll in our company's 401k plan. Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year. Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including: Flight tickets at significant discount, employee and family members can fly our planes (standby space available) Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.
    $32k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Professional - Inbound (Hawaii)

    Ems Management & Consultants 3.6company rating

    Customer service advisor job in Urban Honolulu, HI

    Requirements Required Education, Skills, & Experience High School Diploma. Proficient with Microsoft Office, i.e. communication tools like Microsoft Teams. Strong written/verbal communication and the ability to multitask. Organized, detail-oriented, adaptable; able to work independently or on teams. Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients. Preferred Education, Skills, & Experience Knowledge of Medicare, Medicaid, commercial insurance, and HIPAA, Medical billing/AR experience. Working Environment The office environment is a controlled indoor setting with minimal exposure to adverse conditions. Noise levels in the office are typically moderate and consistent with a standard office setting. Physical Requirements: Sitting: frequent and prolonged periods of sitting at a desk while working on a computer. Communication: frequent and prolonged periods of speaking, listening, reading, and writing. Fine motor skills: frequent use of hands for typing and operating a computer mouse. Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items. Why EMS|MC? Referral Bonus + Career Growth: Earn rewards for bringing great people onboard and grow your career with us through development opportunities. Our Culture: We live by Ohana , respect, and teamwork - you'll feel supported every step of the way. Perks & Comforts: Enjoy a relaxed dress code, air-conditioned workspace, free coffee to keep you fueled, Monday-Friday schedule (no weekends!), and free onsite parking. Wellness Program + Comprehensive benefits - including health, dental & vision! Pay: $20/hour. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit ************************** to explore our total rewards package. Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at ************************. The responsibilities and duties outlined in this are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship. Hiring process = 2-3 weeks with 2-3 interviews. We like to get it right!
    $20 hourly 13d ago
  • Customer Service Support

    Imperial Dade

    Customer service advisor job in Pearl City, HI

    Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments, including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address. Imperial Dade, a leading North American distributor, has a Customer Service Representative role available! Join a strong and continuously evolving team that helps our business grow. If you're looking for your next opportunity, Imperial Dade is a great place to take that next step. The Customer Service Representative will interact with customers, process orders, and provide information in response to customers' inquiries, concerns, and requests about our products and services. The schedule for this position is Monday through Friday from 8:00 am until 4:30 pm and pays an hourly rate of $20.00 - $20.50 per hour. You will: * Answer customers' calls in a prompt, friendly, and professional manner. * Interface with customers by telephone, electronically, or face-to-face * Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions. * Optimize fill rates by providing substitutions for out-of-stock or discontinued items * When necessary, escalate customer information, problems/needs, and requests to the customer service manager. You have: * High school diploma, GED, or equivalent * 2 years of customer service experience * Proficiency in MS Office and familiarity with using other software * 2 years of data entry experience * Excellent communication skills * An outgoing personality, eager attitude to help others
    $20-20.5 hourly Auto-Apply 12d ago
  • Customer Service Professional - Inbound (Hawaii)

    Emsmc

    Customer service advisor job in Urban Honolulu, HI

    Ready to bring your customer service skills to a company that helps first responders? Join our team and receive a $1,500 sign-on bonus! It's our way of saying mahalo for choosing to grow your career with us. Job Type: Full-time, Five 8-Hour Days or Four 10-Hour Days Location: In-office, Honolulu, HI (Near HNL airport) About EMS|MC EMS|MC is the nation's largest billing services provider focused on emergency medical services. For 25+ years, we've delivered revenue cycle management solutions that improve patient satisfaction, maximize EMS revenue, and ensure compliance. At EMS|MC, we blend professional excellence with local values. If you're ready to grow your career while making a difference for our island community, we'd love to welcome you to our Ohana! Job Summary The Customer Service Professional - Inbound is responsible for handling patient calls with accuracy and care. It is also responsible for assisting with billing inquiries, insurance updates, and complaint resolution, while maintaining compliance and supporting EMS|MC's mission. Major Responsibilities/Activities * Answer and document inbound calls clearly and efficiently. * Assist patients with charges, payments, and insurance updates. * Resolve or escalate complaints appropriately. * Maintain accuracy in Rescue Net Billing and filing insurance information. * Meet quality standards: 98% call audit & HIPAA compliance. * Provide feedback on caller patterns. * Mentor new hires. * Perform other duties as assigned. Requirements Required Education, Skills, & Experience * High School Diploma. * Proficient with Microsoft Office, i.e. communication tools like Microsoft Teams. * Strong written/verbal communication and the ability to multitask. * Organized, detail-oriented, adaptable; able to work independently or on teams. * Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients. Preferred Education, Skills, & Experience * Knowledge of Medicare, Medicaid, commercial insurance, and HIPAA, Medical billing/AR experience. Working Environment * The office environment is a controlled indoor setting with minimal exposure to adverse conditions. * Noise levels in the office are typically moderate and consistent with a standard office setting. Physical Requirements: * Sitting: frequent and prolonged periods of sitting at a desk while working on a computer. * Communication: frequent and prolonged periods of speaking, listening, reading, and writing. * Fine motor skills: frequent use of hands for typing and operating a computer mouse. * Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items. Why EMS|MC? * Referral Bonus + Career Growth: Earn rewards for bringing great people onboard and grow your career with us through development opportunities. * Our Culture: We live by Ohana, respect, and teamwork - you'll feel supported every step of the way. * Perks & Comforts: Enjoy a relaxed dress code, air-conditioned workspace, free coffee to keep you fueled, Monday-Friday schedule (no weekends!), and free onsite parking. * Wellness Program + Comprehensive benefits - including health, dental & vision! Pay: $20/hour. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit ************************** to explore our total rewards package. Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at ************************. The responsibilities and duties outlined in this are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship. Hiring process = 2-3 weeks with 2-3 interviews. We like to get it right!
    $20 hourly 12d ago
  • Customer Service Call Agent

    Obran Cooperative

    Customer service advisor job in Urban Honolulu, HI

    The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team! In this role, you will be the cheerful and helpful face of the program! What You'll Be Doing: * Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more * Help users reset passwords and related application activity * Answer questions about the program equipment and supplies * Review invoices and payment history with industry partners * Troubleshoot equipment issues, as needed, and dispatching tickets for technician visits when applicable * Proactively call out to customers when needed for service-related matters * Participate in special projects and perform other duties as needed What Required Skills You'll Bring: * Good verbal communication * Cheerful and helpful attitude * Dependable and punctual engagement * Data entry skills What Desired Skills You'll Bring: * Pleasant telephone manner; excellent written and verbal communication skills * Strong PC skills, knowledge of MS Office Suite * Experience working with iPad tablet software and/or printer hardware * Strong problem solving skills * Ability to adapt to new information and procedures * Ability to handle challenging situations by exhibiting composure and empathy * Strong analytical and technical aptitude would be a definite asset
    $31k-38k yearly est. 60d+ ago
  • Call Center Operator

    Hawai'i Island Community Health Center 3.8company rating

    Customer service advisor job in Kailua, HI

    Join Our Team as a Call Center Operator! Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team! Position Summary: As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service. Key Responsibilities: Answer a high volume of inbound calls promptly and courteously. Screen calls and connect callers to the appropriate departments or individuals. Provide general information about our programs, functions, and services. Assist with scheduling, rescheduling, canceling, and confirming clinic appointments. Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments. Maintain daily records of patient calls and encounters. Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude. Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints. Register new patients and update registration information for existing patients. Collect and update personal, demographic, health, and insurance information accurately in the patient's chart. Follow department protocols in handling difficult, angry, or disruptive callers. Participate in ongoing customer service, telephone, and software skills training. Requirements: High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education. Basic knowledge of general office procedures including filing, copying, and faxing. Ability to use a computer to enter patient data and retrieve information. Ability to work on multiple tasks within established deadlines. Ability to work under the direction of a Manager and follow instructions. Initiative to resolve patient concerns and problems. Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients. Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language. Why Join Us? At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact. Apply Today! If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!
    $32k-37k yearly est. Auto-Apply 41d ago
  • Call Center Customer Service Representative

    Teksystems 4.4company rating

    Customer service advisor job in Urban Honolulu, HI

    Aloha! One of Hawaii's largest and oldest banks is seeking a customer-focused, detail-oriented, goal-driven Service Consultant (Call Center Agent) to join their Call Center Team. This role offers a kick-start into the world of banking, where you get to learn about various areas of the bank and how to utilize resources to respond to customers' inquiries. You'll gain a foundational knowledge base to build a successful career in the banking industry. As a Service Consultant, you are the first line of communication for our internal and external customers. You'll also have the opportunity to work in a fast-paced environment alongside a team who is passionate about providing exceptional customer service. *Skills* customer service, data entry, communication and people skills, call center, retail customer service *Additional Skills & Qualifications* * Must be open to training Monday-Friday 8:30 am - 5:00 pm for the first 3 months of employment. * Operation hours are from 7am-7pm, 7 days/week, and shifts can vary from 7a-330p or 1030a-7p, including Saturday or Sunday, upon completion of training. * High level of professionalism and customer-orientation, with strong verbal skills. * Ability to work in a fast-paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information. * 2+ years customer service experience or comparable work experience in a retail, sales or financial environment * Experience and comfort with computers and internet highly desirable. *Work Environment * This position is located in Kalihi. *Job Type & Location*This is a Contract to Hire position based out of Honolulu, HI. *Pay and Benefits*The pay range for this position is $24.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Honolulu,HI. *Application Deadline*This position is anticipated to close on Jan 30, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $24-28 hourly 2d ago
  • Member Service Representative (Full-Time) - Kailua

    Navy Federal Credit Union 4.7company rating

    Customer service advisor job in Kailua, HI

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Desired Qualifications: Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 25 Kaneohe Bay Dr Ste 220, Kailua, Hawaii 96734 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $42k-49k yearly est. 5d ago
  • Call Center Operator

    Hawai'i Island Community Health Center 3.8company rating

    Customer service advisor job in Kailua, HI

    Job Description Join Our Team as a Call Center Operator! Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team! Position Summary: As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service. Key Responsibilities: Answer a high volume of inbound calls promptly and courteously. Screen calls and connect callers to the appropriate departments or individuals. Provide general information about our programs, functions, and services. Assist with scheduling, rescheduling, canceling, and confirming clinic appointments. Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments. Maintain daily records of patient calls and encounters. Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude. Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints. Register new patients and update registration information for existing patients. Collect and update personal, demographic, health, and insurance information accurately in the patient's chart. Follow department protocols in handling difficult, angry, or disruptive callers. Participate in ongoing customer service, telephone, and software skills training. Requirements: High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education. Basic knowledge of general office procedures including filing, copying, and faxing. Ability to use a computer to enter patient data and retrieve information. Ability to work on multiple tasks within established deadlines. Ability to work under the direction of a Manager and follow instructions. Initiative to resolve patient concerns and problems. Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients. Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language. Why Join Us? At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact. Apply Today! If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!
    $32k-37k yearly est. 11d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Urban Honolulu, HI?

The average customer service advisor in Urban Honolulu, HI earns between $25,000 and $36,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Urban Honolulu, HI

$30,000
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