Lead Customer Service Representative - Houston County
Customer service advisor job in Warner Robins, GA
Accountable for the delivery of exceptional customer service through efficient managing of customer interactions and assumes a role in developing new customer relationships and enhancing existing relationships.
ESSENTIAL FUNCTIONS
Provides courteous and professional customer service
Recommends, explains and opens new deposit accounts for customers
Complete all necessary product and service documentation (such as preparing signature cards inputting account information into the system, ordering checks and ATM/Debit cards) to ensure customers' needs are promptly and accurately satisfied and all security and legal requirements are met.
Assist customers with Debit card questions
May perform various administrative and other duties related to the operational function
Prepares various activity reports and information as needed
Performs other task requests as they relate to the bank and its functions
May sign such items as certified or cashier's checks and guarantees signatures
Opens or closes safety deposit boxes; billing for boxes; assists with inventory of deceased customer's boxes. Maintains confidentiality of customer accounts
Handles customers' complaints related to the bank's services, explains service charges and follows through on misdirected items or errors
Research and resolves customers problems by serving as a liaison between the customer and the appropriate bank area
Answer inquiries and provide information on various accounts, loan balances and other banking services
Assumes lead role in generating new customers relationship and expanding existing customers relationships
Identifies customers' needs and provides advice and information (rates, terms, features, benefits, restrictions, fees, disclosures) to assist customers in making decisions which suit their financial situation.
Refers customers to specialize products and services to the appropriate area and/or person
Works closely with Deposit Operations to assist customers with Online Banking and Bill Pay questions or problems
Originates wire transfer for customers as needed
Handle specific customer paperwork on request
Performs other task request by Banking Center Manager as they relate to the bank and its functions
Ensures on-going product knowledge training and self-development
Back up Teller line main functions on a case-by-case basis
Lead Duties:
Support CSRs with training, updates, product and system knowledge
Go to person for complex customer needs
Assist with CSR staffing for your branch and other branches when needed
Managing time and attendance for CSRs in your location, in some locations this may include backup to the Head Teller and their position; may also include other branches where assistance is needed
Be prepared to train other CSR's and backup CSR's when requested by management
Be available to partner with the Retail Operations Manager and Officer for special projects, product development, and other tasks which require your support
Performs other duties as assigned
REQUIRED EDUCATION, EXPERIENCE AND SKILLS
High School Diploma or GED required. Bachelor's degree preferred.
CSR experience for minimum of 5 years.
Excellent Communication and Interpersonal skills to represent the Bank in a positive way in dealing with customers and other employees
Excellent Organizational and Time Management Skills
Computer Literacy
General knowledge of Bank Secrecy Act/Anti-Money Laundering Program preferred.
POSITION SPECIFIC COMPETENCIES:
Professionalism- Represents the company with the highest standards of professionalism. Exceptional in terms of honesty, integrity, confidentiality, deportment, and dress.
Productivity- Consistently produces a very high volume of work. Use company time and resources extremely optimally and meets schedules and deadlines.
Attendance- The number of absences [excluding vacation and legally required leave] regardless of reason. Also includes the number of times tardy for work or returning from lunches and breaks
Attention to Detail- Accuracy and attention to detail are exceptional. Assignments are completed carefully and in full accordance with specific instructions. Exceptional quality standards are maintained in the recording of numerical data and organizational information. Grammar, spelling, and punctuation are flawless.
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Requires extensive contact with the public.
Requires travel to other offices to provide assistance or attend meetings. Also, travel for seminars and training is required.
Requires lifting of heavy coins which involves short distance movement of coin bags, which may weigh as much as 50 lbs.
Position requires standing, stooping, kneeling, squatting and sitting. Must have ability to sit and/or stand for long periods of time.
Receiving currency from all sources causes environment to be slightly unclean.
Must have the ability to handle stressful situations when dealing with upset customers.
Must be capable of operating all types of office equipment including computer, copy machine, fax and telephone.
Lobby environment requires professional demeanor and appearance. In the instance of a major or extensive natural disaster, epidemic or pandemic occurrence, or other disruption within our footprint, it may be necessary for associates to relocate before, during or after, to ensure business continuity.
EQUIPMENT USED
Computer, telephone, fax machine, scanner, copier, printer
SUPERVISORY REQUIREMENTS: Directly responsible for managing CSR's at assigned location.
The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions.
This is not intended to be and should not be construed as an all-inclusive list of the responsibilities, skills, or working conditions associated with the position. While this job description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add, or remove duties and assign other duties as necessary.
SERVICE ADVISOR
Customer service advisor job in Macon, GA
PROVIDE EXCEPTIONAL CUSTOMER EXPERINCE IN THE SERVICE DEPARTMENT YOU ARE THE FACE OF THE SERVICE DEPARTMENTS, RESPONSIBLE FOR THE FIRST AND LAST IMPRESSION OF ALL OF OUR CUSOTMERS
Responsibilities
CHECKING IN CUSTOMERS
FOLLOWING UP WITH CUSTOMERS WHO HAVE VEHICLES IN THE SHOP
SUBMITTING DOCUMENTATIONS FOR ACCURENT PAYMENT FROM CUSTOMERS, CONTRACTS HOLDERS AND KIA THE MANUFACTURER
Qualifications
2 YEARS EXPERIENCE MINIMUM
Auto-ApplyInsurance Customer Service
Customer service advisor job in Byron, GA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus commission
Monthly and Yearly bonuses
Paid Time Off (vacation and personal/sick days)
Retirement Plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Property & Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Support/Data Entry
Customer service advisor job in Robins Air Force Base, GA
The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.
Job Responsibilities:
Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
Inspects and evaluates inventory management activities. Periodically inspects activities for compliance with policies, procedures, and directives for accuracy.
Analyzes reports and records activities, reports inefficiencies to supervisors, and recommends corrective actions to improve operations.
Evaluates supply efficiency and equipment management activities. Uses management products to evaluate accounts.
Ensures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are observed per applicable security classification guides.
Plans and schedules material storage and distribution activities.
Ensures availability, and controls use of space, material handling equipment, and required spare parts.
Establishes fire prevention and safety standards, and ensures compliance.
Determines requirements for storage, including those for classified, sensitive, radioactive, hazardous, mobility readiness spares packages and flammable property. Ensures protection of personnel.
Prevents deterioration, contamination, and destruction of property.
Controls stock rotation to prevent deterioration and permit maximum use of dated and technical order compliance assets.
Coordinates with customers regarding priority of deliveries and destination points. Establishes controls to deliver expedited requests within prescribed time limits.
Works in central receiving activity; coordinates requirements for shipping with transportation.
Manages Government Furnished Property program. Responsible for MICAP management and processing.
Maintains assigned unit vehicles.
Required Skills and Experience:
Must be able to obtain a DoD SECRET clearance
High School diploma or equivalency required
Relevant experience required
Must be a US citizen
Preferred Skills and Experience:
Active DoD SECRET clearance
Prior AFSC 2SX1 Military Occupational Classification or other DoD service Supply Chain and Materiel Management Specialist equivalent highly desired
3+ years of direct Supply Chain and Materiel Management experience
Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment-related decisions without regard to an individual's race, color, gender, gender identity, sexual orientation, religion, national origin, age, disability, veteran status or any other protected classification.
[Equal Opportunity/Affirmative Action Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity]
Auto-ApplyCustomer Service Associate
Customer service advisor job in Fort Valley, GA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Continuous Care Engagement Specialist
Customer service advisor job in Warner Robins, GA
Job Description
3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals.
Responsibilities
Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration.
Coordinate and implement patient engagement strategies to improve continuity of care.
Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling
Assist with the coordination of medical equipment and supply delivery to patients' homes.
Document and maintain accurate and up-to-date patient records.
Requirements
At least 2 years of experience in a healthcare or patient engagement role.
Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers.
Strong knowledge of healthcare regulations and best practices.
Proven ability to work independently and as part of a multidisciplinary team.
Strong desire to collaborate and communicate efficiently.
Self discipline and motivation.
Detail-oriented with strong organizational and time management skills.
Proficiency in using electronic medical records systems and other healthcare software.
Benefits
Collaborative work environment
Making a difference in patients' lives every day
Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary, & AD&D)
Paid Time Off (Vacation, Sick, & Public Holidays)
Full time (40 hour week), Monday-Friday 8AM-4:30PM
Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd.
MUST have reliable transportation
$16-$18 per hour
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Fort Valley, GA
Job DescriptionBenefits:
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
With 10 years in the insurance industry five as a team member and five as an agent Ive built an office rooted in teamwork, growth, and community involvement. Our current team includes three full-time and two part-time team members, and we take pride in creating an environment where everyone feels valued and supported. We offer a Simple IRA, monthly team lunches, birthday celebrations, and regular team-building activities to stay connected and celebrate wins together.
I graduated from the University of Georgia with a degree in Risk Management and Insurance, and Im deeply involved in the community, serving as President of the Fort Valley Kiwanis, past President of the Byron Rotary, and on multiple local boards supporting education and tourism. Giving back is an important part of who we are and every member of our team contributes to that mission.
Were looking for team players who are coachable and eager to learn people who want to grow alongside a collaborative, driven group. What truly makes our agency special is the supportive, goal-oriented culture weve created. Everyone works together to achieve success while making a meaningful difference in our community. If youre ready to grow, contribute, and be part of something bigger, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Paul Capista - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Byron, GA
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Alex Thigpin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Service Advisor
Customer service advisor job in Warner Robins, GA
Under limited supervision, the Service Advisor (SA) provides estimated cost analysis of automotive repairs and routine maintenance. Through effective communication with customers, the SA determines the services necessary, predicts the time needed for completion and stays in
constant communication with the customer during the repair process. The SA determines
services needed by accessing information obtained by technicians and referencing auto
manufacture's service intervals.
TYPICAL DUTIES:
Ability to effectively communicate with customers regarding services recommended and
performed
Prepares service estimates, sells routine maintenance / repair services and conducts
follow-ups regarding unsold services and customer inquires.
Performs opening and closing responsibilities
Schedules appointments, answers phones and collects funds for services performed
Assists with the coordination of alternate transportation, rental car reservations, shuttle
etc.
Performs other duties as requested.
Resident Service Specialist
Customer service advisor job in Warner Robins, GA
The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.
What you will do
* Serves as the primary point of contact for all resident related inquires.
* Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI.
* Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution.
* Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed.
* Administers move-in lease documents and home inspection with resident.
* Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable).
* Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi.
* Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community.
* Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame.
* May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team.
* Participates in monthly functions held by the site to assist in resident retention.
* This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
* High School Diploma or GED (or equivalent) Required and
* Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred
* Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and
* Previous experience in sales Preferred
* Strong customer service skills.
* The ability to show houses which may include working in all types of weather conditions.
* Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
* Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
* Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
* A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.
* Ability to resolve problems independently and responsibly.
* Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
* Demonstrates discretion and ability to maintain a professional attitude and appearance.
* Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
* Takes initiative to identify and anticipate client needs and make recommendations for implementation.
* DL NUMBER - Driver's License, Valid and in State Required
Compensation
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $18.89 - $22.60 , exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Click Here for Benefits Overview
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You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#ZRHMH
Resident Service Specialist
Customer service advisor job in Warner Robins, GA
The Resident Services Specialist has the primary responsibility of providing assistance and coordinating all requests from the residents with the property management team. In addition, this position is responsible for the overall appearance of the community, assisting in marketing functions, and exceptional customer service to all residents. This includes but not limited to maintaining resident files, resident retention programs, receiving and following up with service requests, meeting with resident groups, and otherwise assisting the Community Director and Community Manager in ensuring compliance with all Hunt Military Communities policies and Government compliance requirements.
What you will do
Serves as the primary point of contact for all resident related inquires.
Coordinates and assists with all requests from resident with the property management team by entering work orders into YARDI.
Answers resident questions and assists with resolving concerns while providing highest level of customer service through courteous, professional, and prompt responses to all inquiries. This includes following up on all interactions with residents and ensuring all items have been addressed, through to resolution.
Assists in inspecting the model and vacant homes to ensure they are ready for touring prospective clients as needed.
Administers move-in lease documents and home inspection with resident.
Coordinates move-outs, pre-inspection and final inspection for outgoing residents to include assessing any charge for damages and delivery of the final utility bill (where applicable).
Monitors rental account balances where applicable. Ensures all fees and rent charges are correct in Yardi.
Assists with ensuring community curb appeal and maintaining the appearances of the office, amenities, model, homes, and community.
Conducts follow-up phone calls to residents to ensure that work orders are completed to the resident's satisfaction within an acceptable time frame.
May perform other duties as needed to assist the Community Director/Community Manager and/or Leasing team.
Participates in monthly functions held by the site to assist in resident retention.
This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.
Qualifications
High School Diploma or GED (or equivalent) Required and
Bachelor's Degree in Business Administration, Property Management, or other related discipline Preferred
Experience working with computers and typical office software such as Email, Word, Excel, and internet browsers. Required and
Previous experience in sales Preferred
Strong customer service skills.
The ability to show houses which may include working in all types of weather conditions.
Demonstrated ability to exercise good judgment and discretion in handling highly confidential information.
Strong written and verbal communication skills and proven ability to communicate clearly and professionally with individuals at all levels, internally and externally.
Ability to handle multiple priorities with tight deadlines in a fast-paced environment.
A high degree of professionalism and a strong work ethic coupled with a sense of responsibility and integrity required.
Ability to resolve problems independently and responsibly.
Requires a reliable, self-motivated, team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
Demonstrates discretion and ability to maintain a professional attitude and appearance.
Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
Takes initiative to identify and anticipate client needs and make recommendations for implementation.
DL NUMBER - Driver's License, Valid and in State Required
Compensation
We are committed to offering competitive and equitable compensation. The hiring range for this position is generally between $18.89 - $22.60 , exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors - we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.
Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!
Click Here for Benefits Overview
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You must be able to pass a drug, background screen and physical abilities test/motor vehicle record check (if one is required per the position).
EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
#ZRHMH
Service Advisor
Customer service advisor job in Byron, GA
Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance.
As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license preferred
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplySERVICE ADVISOR
Customer service advisor job in Byron, GA
Information:
Auto-ApplyService Advisor
Customer service advisor job in Forsyth, GA
Job Summary: We are looking for a Service Advisor to join our team! The right candidate will have automotive service advisor experience and a valid driver's license. The day-to-day duties of this role include meeting with customers and determining their needs, providing excellent customer service, and overseeing quality control.
Benefits
Competitive Pay
Medical Insurance
401k Plan
Life Insurance
Paid Time Off
Paid Holidays
Employee Discounts
Paid Training
Educational Assistance
Opportunities for Growth
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Increase customer satisfaction by building customer relations
Maintain the company's standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations
Monitor the progress of each vehicle throughout the day, and update customers frequently
Increase profitability by maximizing sales & executing retail promotions
Oversee technicians working on customers' vehicles, including their time management/efficiency, parts ordering, job completion times
Oversee and participate in quality control
Participate in the development and documentation of standard operating procedures as appropriate
Qualifications
High school diploma or equivalent
Valid commercial driver's license & clean driving record
Accredited training in service advisor skills, customer satisfaction, and quality control
Automotive service advisor experience
Ability to read, write and speak English fluently
Ability to concentrate and accomplish tasks despite interruptions
Multitasking skills
Proficient use of computers/business machines
About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyCustomer Service Account Specialist
Customer service advisor job in Montezuma, GA
Requirements
Accountable - demonstrating individual accountability which results in collective success. This means never adopting a “That's not my job!” attitude. Willing to do what needs to be done.
Adaptable - able to demonstrate flexibility and agility to ensure customer and client needs are met.
Results Driven - passion to create positive results that maximize sustainable profitability for our future success.
Compassionate - able to base your work on the customer by continuously improving processes to eliminate errors, create value, provide better service, and enhance quality.
Intermediate Microsoft Outlook, Word, and Excel skills.
Ability to write reports, business correspondence and read/interpret documents.
Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to communicate verbally and written effectively
Education and Experience:
Minimum: High School diploma or equivalent and 2 years in a customer service account management role
Physical Requirements:
Use a computer, telephone, and other office equipment.
Sit for extended periods of time, up to 8 hours a day if required.
May require walking primarily on a level surface for periodic periods throughout the day.
May include lifting up to 25 pounds on occasion.
Primary environment: Shared office area with ambient room temperatures, lighting and traditional office equipment found in a typical office environment. The performance of this position requires exposure to warehouse areas where, at certain times, temperatures fluctuate based on external weather conditions.
Salary Description $18.00
Service Dispatcher
Customer service advisor job in Macon, GA
Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:
A Smaller, More Flexible & Nimble Company
Competitive Pay & Special Bonuses - Earn to $20/hr + bonuses
Growth Opportunities
Ongoing Training to Learn Valuable Skills
Paid Time Off
Employee Appreciation
The Service Dispatcher is the quarterback of our plumbing, heating, and cooling team-calling the plays, keeping the pace, and making sure every move sets our technicians up for success. In this role, you'll coordinate daily schedules, optimize routes, and ensure timely service delivery while being the reassuring voice on the phone for our customers. If you bring positive energy, thrive on solving challenges in real time, and have an intuitive knack for keeping things running smoothly, this is your chance to shine at the center of the action.
Responsibilities:
Assign service calls to service techs to based on skills, location, and workload.
Monitor job progress in real time, adjusting schedules for emergencies or delays.
Optimize routes to reduce travel time and maximize productivity.
Communicate schedule changes to technicians promptly.
Requirements:
High School Diploma or GED Required
Excellent customer service experience required; previous dispatching experience especially in residential services is a plus.
Basic computer skills including Word, Excel, and any other software used by the company.
Exceptional interpersonal and communication skills both written and verbal.
Geographical knowledge of service area and/or map reading skills.
Ability to work extended hours, nights or weekends when needed.
Competitive individual contributor who also loves to win as a team
Able to pass a background check, MVR and a drug test
We are an equal opportunity employer.
Auto-ApplyCustomer Service Rep(05766) - 106 W Beech St
Customer service advisor job in Cochran, GA
Job DescriptionABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
JOB REQUIREMENTS
You must be 16 years of age or older.
General Job Duties For All Store Team Members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO
· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
· Sudden changes in temperature in work area and while outside.
· Fumes from food odors.
· Exposure to cornmeal dust.
· Cramped quarters including walk-in cooler.
· Hot surfaces/tools from oven up to 500 degrees or higher.
· Sharp edges and moving mechanical parts.
SENSING
· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.
· Depth perception.
· Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Additional InformationPHYSICAL REQUIREMENTS, including, but not limited to the following:
Standing
Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
Walking
For short distances for short durations
Sitting
Paperwork is normally completed in an office at a desk or table
Lifting
· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
· Cases are usually lifted from floor and stacked onto shelves up to 72" high.
Carrying
· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
· To move trays which are placed on dollies.
· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
· Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
· Forward bending at the waist is necessary at the pizza assembly station.
· Toe room is present, but workers are unable to flex their knees while standing at this station.
· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
· Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
· Reaching is performed continuously; up, down and forward.
· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
· Eye-hand coordination is essential. Use of hands is continuous during the day.
· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Warner Robins, GA
Job DescriptionBenefits:
Simple IRA
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Andy Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Customer service advisor job in Barnesville, GA
Job DescriptionBenefits:
License Reimbursement
Salary Plus Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Phillip Bell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Direct Sales and Customer Service
Customer service advisor job in Macon, GA
DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services.
Start a
BRAND NEW
career at one of the fastest growing companies in the area!! We are a fun, upbeat, high energy firm seeking entry level sales and marketing representatives to fill our seats! If you aren't happy with your current situation and want to come join a family oriented company where you can experience tremendous growth, DCM is the place for you.
We are a large company and we are always promoting reps from this department so seats are constantly opening. 2017 is going to be our
BIGGEST
year yet and we need our team to be filled with
HUNGRY, DRIVEN
people who want to succeed and grow with our company!
DotCom Marketing, Inc. isn't your typical marketing firm. We don't use the one size fits all marketing strategies that most marketing companies use. We custom tailor a marketing strategy for each client. By doing this, we ensure that each client, and their product, reaches the proper demographic and reaches it maximum potential. There isn't a product to big or small that we can't handle.
Due to our HUGE success in 2016, we are currently accepting applications from individuals with experience working in sales, customer service, retail and restaurant to work as part of our team. Account Managers will receive training to ensure they have all the skills and knowledge that they require to be successful in this high energy industry.
Job Description/Responsibilities:
We offer a quick 2-4 weeks of paid training based purely on having a systematic, indifferent approach to consulting. We believe that if you train someone properly the first time, you will create long term vs. short term results.
Please do not hesitate: we have 8 openings that we are looking to fill to hit our 2017 expansion goals!
Qualifications
Qualities we are looking for:
*Outgoing
*Energetic
*Thrives in a team environment
*Strong communication skills
Our company prides itself on our support staff and we are willing to train highly motivated people for management opportunities.
Additional Information
All your information will be kept confidential according to EEO guidelines.