Post job

Customer service advisor jobs in Warner Robins, GA - 324 jobs

All
Customer Service Advisor
Customer Service Representative
Customer Service Associate
Customer Engagement Specialist
Service Dispatcher
Service Specialist
Customer Service Consultant
Customer Service Attendant
  • Customer Service Associate - Macon, GA

    Fortune International, LLC 4.5company rating

    Customer service advisor job in Macon, GA

    The Customer Service Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets. Responsibilities Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner Assist customers with order questions, returns, refunds, exchanges, and billing issues Review and manage orders in the order management system, including tracking, backorders, and delivery concerns Troubleshoot basic technical issues related to logins, checkout, and account access Accurately document all customer interactions and actions taken Identify when issues should be escalated and route them appropriately Take ownership of customer issues through resolution Follow company policies while using sound judgment when exceptions are needed Communicate recurring issues or trends to management team to help improve processes and the customer experience Minimum Requirements: High School Diploma or Equivalent Previous customer service experience Strong written communication skills with the ability to explain information clearly and calmly Comfortable working in multiple computer platforms simultaneously High attention to detail and accuracy Naturally inquisitive with proactive problem-solving abilities Strong problem-solving and time management skills Team player with the ability to collaborate effectively across all levels of the organization Capable of embracing new technology Ability to manage a high volume of inquiries while maintaining quality Reliable, organized, and able to meet response time expectations Desired College degree Previous customer service experience, preferably in an e-commerce or order-based environment Microsoft 360 - Excel experience Salesforce experience Call center experience Culinary experience Fortune Fish & Gourmet is an equal opportunity employer.
    $26k-31k yearly est. Auto-Apply 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Service Advisor

    Warner Robins 21-04

    Customer service advisor job in Warner Robins, GA

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 12d ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service advisor job in Macon, GA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $29k-62k yearly est. 2d ago
  • Insurance Customer Service

    Kevin Barry-State Farm Agency 3.6company rating

    Customer service advisor job in Byron, GA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus commission Monthly and Yearly bonuses Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 22d ago
  • Customer Service Associate

    Poly Vinyl Creations 4.0company rating

    Customer service advisor job in Byron, GA

    Who We Are Poly Vinyl Creations is a second-generation, women-owned manufacturer and distributor of outdoor living products (fencing, railing, decking, and more). We are not rebuilding - we are being reborn. Our culture is anchored in GOT POLY: GOT: Get it Done. Own it. Trust the Process. POLY: People First. Offer the Solution. Leave No Stone Unturned. Yearn for Growth. If that doesn't resonate with you, stop reading here. If it fires you up - keep going. About Us Poly Vinyl Creations services the specialty outdoor market with innovative, high-quality solutions for homeowners, architects, and builders alike - combining safety, security, and aesthetic beauty in every outdoor space. We partner directly with trade-only distributors across Florida, Georgia, Alabama, South Carolina, Tennessee, North Carolina, and Virginia, offering standard and custom-style vinyl and ornamental products. Orders are delivered either through third-party logistics providers or our internal fleet of trucks from multiple manufacturing and distribution locations. We're in a period of rebirth - strengthening systems, structure, and service - and we're looking for quality-minded individuals who want to be part of that transformation. Our Core Values At Poly Vinyl Creations, our culture is built on GOT POLY, the foundation for how we hire, train, make decisions, and serve our customers every single day. GOT Get it Done. Own it. Trust the Process. POLY People First. Offer the Solution. Leave No Stone Unturned. Yearn for Growth. These values aren't just posted on the wall - they define how we show up, how we work together, and how we deliver results. Position Purpose & Summary Our Customer Service & Support Associates aren't just data entry clerks or phone operators - they're trusted advisers who help our customers succeed. You'll balance service, sales, and technical knowledge while communicating daily with customers, distributors, and internal production teams. Each interaction builds stronger relationships and a deeper understanding of how our products solve real-world challenges. There is a questionairre that must be completed when you apply in order to be considered for the position. What You'll Do Provide the highest level of service and support to our customers. Serve as an advisor and problem-solver, not a script reader. Communicate daily with production, sales, and logistics to ensure smooth order flow. Manage a variety of customer requests - quotes, orders, status updates, and issue resolutions. Support marketing and product initiatives to drive customer engagement and retention. Help expand our client base through proactive outreach and account rejuvenation. Relay market concerns, trends, and customer feedback to management. Participate in ongoing product and skill training - learning never stops here. Your Daily Life You'll spend your day supporting customers, learning our products, collaborating across departments, and solving problems. Every day is different - no autopilot, no monotony, and no hiding behind scripts. Your Five Favorite Things Here Expanding your technical knowledge about fabrication and outdoor products. Working in an environment where every day brings something new. Developing real business and life skills through exposure to multiple departments. Delivering personal, human-centered service - not cookie-cutter responses. Learning about products, customers, and market dynamics to help solve real problems. Minimum Qualifications Experience 3+ years in customer service, sales, or marketing 2+ years in an office setting with database software, email, and multi-line phone systems Familiarity or interest in construction, building products, or home improvement Education High School Diploma or GED required Construction-related experience or coursework preferred Skills & Attributes Proficient with Google Workspace (Gmail, Sheets, Docs, Drive) Experience using database-driven programs and managing high call volumes Excellent written and verbal communication skills Strong attention to detail and organizational ability Deadline-driven and self-motivated Capable of multitasking and adapting to change Works well independently and as part of a team You'll Thrive Here If You: Enjoy a fast-paced environment where no two days are alike. Take ownership of your work and follow issues through to resolution. Embrace accountability and continuous learning. Value structure, consistency, and a strong sense of purpose. Believe in doing the right thing - even when no one's watching. Compensation & Benefits Weekly Pay via Direct Deposit Paid Holidays & PTO 401(k) with Company Match Company-Paid Dental, Vision, and Life Insurance Company Contribution Toward Major Medical Premiums Opportunities for Career Growth and Development On-the-Job Training and Mentorship Important Note This is not a remote position. Customer Service & Support Associates work onsite at one of our locations and collaborate daily with production and operations teams to deliver excellence. Join Us We're not just selling outdoor products - we're rebuilding trust, redefining service, and rebirthing a company that's ready for its next chapter. If you're ready to Get it Done, Own it, and Trust the Process, we want to meet you. Apply today and grow with us at Poly Vinyl Creations.
    $23k-29k yearly est. 13d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advisor job in Fort Valley, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-30k yearly est. 10d ago
  • Continuous Care Engagement Specialist

    3:15

    Customer service advisor job in Warner Robins, GA

    3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour
    $16-18 hourly Auto-Apply 60d+ ago
  • Customer Service Associate - Macon, GA

    D'Artagnan Inc. 4.0company rating

    Customer service advisor job in Macon, GA

    The Customer Service Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets. Responsibilities Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner Assist customers with order questions, returns, refunds, exchanges, and billing issues Review and manage orders in the order management system, including tracking, backorders, and delivery concerns Troubleshoot basic technical issues related to logins, checkout, and account access Accurately document all customer interactions and actions taken Identify when issues should be escalated and route them appropriately Take ownership of customer issues through resolution Follow company policies while using sound judgment when exceptions are needed Communicate recurring issues or trends to management team to help improve processes and the customer experience Minimum Requirements: High School Diploma or Equivalent Previous customer service experience Strong written communication skills with the ability to explain information clearly and calmly Comfortable working in multiple computer platforms simultaneously High attention to detail and accuracy Naturally inquisitive with proactive problem-solving abilities Strong problem-solving and time management skills Team player with the ability to collaborate effectively across all levels of the organization Capable of embracing new technology Ability to manage a high volume of inquiries while maintaining quality Reliable, organized, and able to meet response time expectations Desired College degree Previous customer service experience, preferably in an e-commerce or order-based environment Microsoft 360 - Excel experience Salesforce experience Call center experience Culinary experience Fortune Fish & Gourmet is an equal opportunity employer.
    $22k-28k yearly est. Auto-Apply 4d ago
  • Service Dispatcher

    Ricky Heath Plumbing, Heating, Cooling

    Customer service advisor job in Macon, GA

    Job Description Hard Work Deserves A Generous Reward. Get Rewarded. At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. Our mission is to provide exceptional plumbing services in Macon and the surrounding areas while nurturing a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy: A Smaller, More Flexible & Nimble Company Competitive Pay & Special Bonuses - Earn to $20/hr + bonuses Growth Opportunities Ongoing Training to Learn Valuable Skills Paid Time Off Employee Appreciation The Service Dispatcher is the quarterback of our plumbing, heating, and cooling team-calling the plays, keeping the pace, and making sure every move sets our technicians up for success. In this role, you'll coordinate daily schedules, optimize routes, and ensure timely service delivery while being the reassuring voice on the phone for our customers. If you bring positive energy, thrive on solving challenges in real time, and have an intuitive knack for keeping things running smoothly, this is your chance to shine at the center of the action. Responsibilities: Assign service calls to service techs to based on skills, location, and workload. Monitor job progress in real time, adjusting schedules for emergencies or delays. Optimize routes to reduce travel time and maximize productivity. Communicate schedule changes to technicians promptly. Requirements: High School Diploma or GED Required Excellent customer service experience required; previous dispatching experience especially in residential services is a plus. Basic computer skills including Word, Excel, and any other software used by the company. Exceptional interpersonal and communication skills both written and verbal. Geographical knowledge of service area and/or map reading skills. Ability to work extended hours, nights or weekends when needed. Competitive individual contributor who also loves to win as a team Able to pass a background check, MVR and a drug test We are an equal opportunity employer. Powered by JazzHR bv Xy4bb3B6
    $20 hourly 17d ago
  • Inside Sales Customer Service Representative

    Glass Doctor

    Customer service advisor job in Warner Robins, GA

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Position also known as: Receptionist; Customer Service Representative; Inside Sales Representative Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • On-Site CSR

    Genpt

    Customer service advisor job in Macon, GA

    Under general supervision, fulfills customer orders accurately and in a timely manner to ensure customer satisfaction: primary contribution is processing orders for customers and selling Motion Industries' assets. This position works more than 50% of the time at the customer location. JOB DUTIES Orders items to ensure appropriate inventory levels are maintained for Consignment customers. Responsible for sourcing products in branch inventory, Distribution Center inventory or supplier inventory. Ensures identification and sale of Motion Industries' assets. In some cases may have to locate a product. Influences Motion Industries' Gross Profit through negotiating the sale price and purchase price, within certain parameters. Proactively generates sales by actively promoting Motion Industries' products to existing customers. Expedites backorders. May pull inventory and prepare order for shipment to customer. May handle customer returns. May place orders without approval for orders up to $5,000 per line and $10,000 per Purchase Order. May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. Minimizes Branch freight cost by determining the most cost effective method to fulfill customer orders. Routinely interacts with customers to obtain and fulfills orders correctly. Interacts with suppliers as necessary to obtain pricing for items. Partners with Account Representatives to ensure customer satisfaction. May assist customer by troubleshooting via telephone or email and identifying correct part. Attends training sessions regularly to continue professional growth and development. Performs other duties as assigned. Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, electronic methods or walk-in (counter sales). EDUCATION & EXPERIENCE Typically requires a high school diploma or GED. KNOWLEDGE, SKILLS, ABILITIES Customer service and communication skills required. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. Good driving record required. Reliability, organization, and attention to detail required. PHYSICAL DEMANDS: LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $25k-33k yearly est. Auto-Apply 6d ago
  • Customer Service Representative

    Quipt Home Medical

    Customer service advisor job in Macon, GA

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... * Medical Insurance- multiple plans to choose from * Dental & Vision Insurance * Short Term Disability & Long Term Disability Options * Life Insurance * Generous PTO plan * Paid Holidays * 401K * 401K match * Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: * All products we carry * Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs * Basic Brightree Functions * Proper Intake Procedures * Insurance Verification and Eligibility * CMN Requirements and Prior Authorizations * Documentation Requirements of the Equipment * Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) * Difference Between Verbal, Written and WOPD orders * Complaint Resolution Procedures * Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. * Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. * Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. * Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. * Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. * Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. * Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. * Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. * Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. * Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. * Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. * Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. * All patient files and information are maintained and current at all times. * Participates in company training programs * Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. * Timely filing of all necessary paperwork into patient charts. * Assist in working various computer reports for quality assurance. * Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. * Strict adherence to all company policies and procedures. * Performs schedules hours, staggered shifts in accordance to the needs of the company. * Perform all above duties in other company locations when required. * May perform other duties not specifically listed in this position description as assigned by supervisor. * Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications * High School Diploma or equivalent * Previous experience in a Clerical or Customer Service environment * Knowledge of Microsoft Office (Word, Excel) etc. * Proficient general office skills (typing, computer, fax, filing, multiple phone line) * Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 60d+ ago
  • Customer Service Rep

    Ryland Environmental

    Customer service advisor job in Centerville, GA

    About the Role:
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • CUSTOMER SERVICE REPRESENTATIVE

    The Staffing People

    Customer service advisor job in Vienna, GA

    ARE YOU PASSIONATE ABOUT DELIVERING EXCEPTIONAL CUSTOMER EXPERIENCES? DO YOU THRIVE IN A FAST-PACED ENVIRONMENT WHERE ATTENTION TO DETAIL AND COMMUNICATION SKILLS ARE KEY? WE RE LOOKING FOR A CUSTOMER SERVICE REPRESENTATIVE TO BE THE FACE OF OUR BRAND AND ENSURE OUR CUSTOMERS ARE SUPPORTED EVERY STEP OF THE WAY. AS A VITAL MEMBER OF OUR SUPPORT TEAM, YOU LL HANDLE CUSTOMER INQUIRIES, PURCHASING COMMUNICATIONS, AND RELATIONSHIP MANAGEMENT THROUGH EMAIL AND DIGITAL CHANNELS. YOUR WORK WILL DIRECTLY IMPACT CUSTOMER SATISFACTION AND RETENTION.
    $25k-32k yearly est. 4d ago
  • Parking Services Specialist

    Fort Valley State University 3.8company rating

    Customer service advisor job in Fort Valley, GA

    FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. JOB SUMMARY: The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year. ESSENTIAL DUTIES/RESPONSIBILITIES: * Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards. * Maintain databases to provide accurate information and reports weekly. * Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures. * Compile and verify weekly/monthly reports within specified deadlines. * Manage accounts payable for all purchases. * Manage invoicing to third party vendors and ensure payment is made. * Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases. * Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale * Assist with towing and booting of vehicles in FVSU parking lots. * Assist FVSU public safety officers and security guards as needed. * Assist with various citation collection efforts as directed by management. * Perform other related duties as assigned. MINIMUM QUALIFICATIONS * High School Education or GED required * Valid Georgia driver's license and meet driving record criteria established by the Department * Excellent written and verbal communication skills * Excellent decision-making skills and the ability to think and act quickly PREFERRED QUALIFICATIONS * Minimum of two years of relevant experience, preferable in parking. * Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies. * Must be able to operate efficiently and effectively in a fast-paced, changing environment. * Ability to communicate effectively, orally and in writing. * Experience working on a college campus KNOWLEDGE REQUIRED BY THE POSITION * Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment * Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required. * Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary. * Ability to make sound decisions based on good judgment on a frequent basis * Skilled in conflict resolution and avoidance, and have exemplary public relations skills COMPLEXITY/SCOPE OF WORK * Work is performed primarily outdoors, and may require exposure to extreme weather conditions * Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions * Requires weekend, holiday, and shift work * Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help PHYSICAL DEMANDS/WORK ENVIRONMENT * Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc. * Requires long periods of walking, standing, and sitting * Requires the ability to defend oneself or a member of the community in exigent circumstances USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************* Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at ************************************************
    $31k-36k yearly est. 60d+ ago
  • Customer Service Representative

    Ucw Logistics

    Customer service advisor job in Cordele, GA

    Union Compress Warehouse of Cordele (UCWC), the largest cotton warehouse in the Southeast is currently hiring for a full-time customer service representative in the corrugated box division. UCUW is a well established company with excellent benefits. Must have good basic clerical knowledge and computer skills and the ability to communicate effectively both internally and externally. Must be able to pay close attention to details. Previous experience in 3PL and McLeod is a plus. UCWC has a trailer tracking program in place for all trailers used at the facility and the main focus of this position will be to keep track of approximately 300 trailers as well as other duties as assigned.
    $25k-32k yearly est. Auto-Apply 17d ago
  • Customer Service Rep - Thomaston, GA 1st Shift

    Ranews Companies

    Customer service advisor job in Thomaston, GA

    Now Hiring - Customer Service Representative Ranew's Companies is seeking a Customer Service Representative to join our growing team in Thomaston, GA. As a customer service representative at Ranew's you will serve as the primary liaison between the company and our major customers. You will work in a high paced environment and need to possess the ability to prioritize tasks, communicate efficiently and effectively while driving action within the organization. This is a key role within the company, assuring that we understand our customers' requirements and enabling our operations teams to exceed those expectations. Location: Thomaston, GA Salary: $14 - $16 / hour (starting pay is based on experience and shift) Job Type: Full-Time | 1st Shift Benefits: Performance Bonus, Paid Holidays, Medical, Dental, Vision, Life, 401K Customer Service Representative Responsibilities: Providing outstanding customer service for all customers by utilizing in-depth knowledge of company products and processes. Manage all aspects of customer orders and follow-up to ensure timely completion. Ensure production schedules align with customer priorities. Respond to customer inquiries, concerns or issues. Work internally to ensure that actions are taken to satisfy requests made by the customer. Customer Service Representative Qualifications: Outstanding verbal and written communication skills required. Excellent computer skills required, including familiarity with Microsoft Office applications. Attention to detail High degree of customer focus Experience working with ERP or other planning systems preferred
    $14-16 hourly 5d ago
  • Customer Service Rep - (Midday to Evening Shift)

    Tidal Wave Auto Spa

    Customer service advisor job in Thomaston, GA

    Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees! Starting Pay: 15.00/hr In Office Position Availability to work 10am - 7pm Shifts w/ Saturday Rotation The Customer Service Team Member will engage with customers to address inquiries, resolve complaints. This role requires excellent communication skills, attention to detail, and a positive attitude. Essential Responsibilities Customer Interaction: Provide exceptional service via phone, explaining services and billing, addressing problems, and directing calls appropriately. Record Maintenance: Ensure accurate records are kept and necessary reports are prepared. Account Management: Maintain customer account information on the computer system. Inquiry Tracking: Record customer calls and inquiries using a tracking form. Communication: Professionally communicate with external customers and internal colleagues. Electronic Support: Offer initial support and answer inquiries regarding electronic delivery channels, such as email. Follow-Up: Timely follow-up on issues requiring additional resources for resolution. Qualifications & Skills Communication: Excellent verbal and written skills, with proper grammar and a friendly demeanor. Technical Proficiency: Basic knowledge of Microsoft Outlook, Word, Excel; adaptive to new technology. Attention to Detail: Vital for paperwork and customer interactions. Problem-Solving: Ability to resolve customer issues while adhering to company practices. Teamwork: Positive, respectful attitude with the ability to work harmoniously with colleagues. Requirements Pass a drug test and criminal background check. Legally eligible to work in the United States. As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including: PTO is based on the company's PTO policy. Eligibility for health, dental, and vision coverage subject to 30 day waiting period. Eligibility for 401(K), subject to plan terms. Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period. Company-paid holidays. **Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
    $25k-33k yearly est. Auto-Apply 9d ago
  • Customer Service Representative

    Valence 4.6company rating

    Customer service advisor job in Eastman, GA

    ESSENTIAL FUNCTIONS Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules MUST have strong attention to detail. MUST have strong problem-solving skills. MUST be able to multi-task. MUST have strong written and verbal communication skills. Review the MRP system to ensure customer order due dates are in line with required delivery dates Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame Communicate with customers on any additional blue prints, drawings, or other items needed for processing Coordinate with production on obtaining ECD's for orders Prepare orders in ship out or other areas as needed Develop daily reports on orders and communicate with production Other duties as assigned Communication, Oral - Ability to communicate effectively with others using the spoken word. Communication, Written - Ability to communicate in writing clearly and concisely. Conflict Resolution - Ability to deal with others in an antagonistic situation. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Reliability - The trait of being dependable and trustworthy. Organized - Possessing the trait of being organized or following a systematic method of performing a task. Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative. Valence Surface Technologies is a full-service surface finishing company specializing in the commercial aerospace, defense, space and satellite industries. With strategically located sites across the United States, Valence provides a start to finish solution from NDT and chemical processing, to paint and sub-assembly. Reasonable Accommodations Statement: To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
    $26k-35k yearly est. 11d ago
  • Customer Service Associate - Macon, GA

    Fortune International, LLC 4.5company rating

    Customer service advisor job in Macon, GA

    The Customer Service Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets. Responsibilities Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner Assist customers with order questions, returns, refunds, exchanges, and billing issues Review and manage orders in the order management system, including tracking, backorders, and delivery concerns Troubleshoot basic technical issues related to logins, checkout, and account access Accurately document all customer interactions and actions taken Identify when issues should be escalated and route them appropriately Take ownership of customer issues through resolution Follow company policies while using sound judgment when exceptions are needed Communicate recurring issues or trends to management team to help improve processes and the customer experience Minimum Requirements: High School Diploma or Equivalent Previous customer service experience Strong written communication skills with the ability to explain information clearly and calmly Comfortable working in multiple computer platforms simultaneously High attention to detail and accuracy Naturally inquisitive with proactive problem-solving abilities Strong problem-solving and time management skills Team player with the ability to collaborate effectively across all levels of the organization Capable of embracing new technology Ability to manage a high volume of inquiries while maintaining quality Reliable, organized, and able to meet response time expectations Desired College degree Previous customer service experience, preferably in an e-commerce or order-based environment Microsoft 360 - Excel experience Salesforce experience Call center experience Culinary experience Fortune Fish & Gourmet is an equal opportunity employer.
    $26k-31k yearly est. Auto-Apply 2d ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Warner Robins, GA?

The average customer service advisor in Warner Robins, GA earns between $22,000 and $37,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Warner Robins, GA

$28,000

What are the biggest employers of Customer Service Advisors in Warner Robins, GA?

The biggest employers of Customer Service Advisors in Warner Robins, GA are:
  1. Jiffy Lube
  2. Warner Robins 21-04
Job type you want
Full Time
Part Time
Internship
Temporary