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Student: Central Services Customer Service Assistant, Academic Year 2025-26
Augsburg University 4.1
Customer service advisor job in Minneapolis, MN
Augsburg University is committed to helping our student explore their vocation. As a University with a calling, we welcome the unique gifts that each of our employees brings to our collective work, and we are committed to supporting our students as they seek to match those gifts with the needs of the University and our larger community.
Student employment with Augsburg is more than a job - it is an opportunity for Augsburg students to gain meaningful work experience in a supportive setting that promotes professional growth, personal accountability, teamwork, collaboration and quality work that lives up to our mission of educating students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders.
Student employment is managed by Augsburg Human Resources in partnership with student supervisors from across campus.
Job Description
We are currently seeking a few enthusiastic and dependable part-time student customerservice assistants to work Monday through Friday:
Duties will include:
Handling package pickup and drop-off in Shipping and Receiving for Augsburg community members.
Checking packages in and out of Q-Track system, sometimes checking IDs for those picking up.
Assisting with shipping and mailing customer requests, operating the cash register.
Receiving incoming packages from vendors (FedEx, UPS, USPS, and Amazon).
Packing and preparing outgoing packages.
Metering and sealing envelopes, sending international, priority mail parcels.
Delivering packages around campus in the afternoons.
Organizing and cleaning workspace.
Stocking and maintaining supplies for shipping, mailing, and the Copy Center.
Answering phone calls.
Lifting and moving packages, operating a pallet jack and cart for package deliveries to buildings. and office around campus.
Using a desktop computer to assist customers and Central Services team.
Work-study eligible students welcome.
Compensation and Benefits
Rate of Pay: $16.45/hour
Minnesota Sick and Safe Time
Not eligible for health insurance benefits
Qualifications
Ideal candidates will:
possess an attention to detail and ability to follow-through on tasks.
bring a positive attitude to work.
have excellent organizational and communication skills.
possess a willingness to learn systems and processes.
solve problems, and ask for help when needed to assist customers.
be dependable and reliable, and arrive on time when scheduled to work.
Requirements:
Students must be currently enrolled or in the process of enrolling at Augsburg, and must have work-study as part of financial aid award, or be eligible international student. (If you have questions about your work-study eligibility, please consult your financial aid award, or contact Student Financial Services: ****************************).
Must be able to lift up to 50 pounds, and operate a cart and pallet jack.
Additional Information
All student applicants must attach the following for consideration:
Resume
Cover Letter (optional)
Augsburg University is an Equal Opportunity employer. We are committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to complete our application process, please contact the Human Resources department by phone at ************ or email at ***************. Human Resources is located at 20 Memorial Hall.
$16.5 hourly 3d ago
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Office Clerk - Customer Service Representative
AAA Cooper Transportation, Inc. 4.5
Customer service advisor job in Minneapolis, MN
CustomerService Representative | Minneapolis, MN
AAA Cooper Transportation, is immediately hiring a reliable and experienced CustomerService Representative, Terminal Clerk to join the team at our Minneapolis, MN , Service Center. This administrative position plays a key role in resolving freight discrepancies to maintain service quality and customer satisfaction. This position offers competitive pay and a full benefits package while providing a stable and rewarding career opportunity with a leading transportation company. Apply now and find out why Clerks and CustomerService Representatives choose AAA Cooper Transportation
RESPONSIBILITIES - _A Day in the life_
+ Communicate with customers, drivers, and service center staff to resolve issues.
+ Document discrepancies, file reports, and maintain accurate records.
+ Assist in identifying trends to improve freight handling practices.
+ Support general clerical tasks within the operations team.
+ Other duties as assigned.
BENEFITS - _What we offer_
+ Competitive Compensation Hourly Pay Range:$23.18-$23.18
+ Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
+ 401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.
+ Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.
+ Professional Development Opportunities ACT invests in you! Enhance your skills and advance your career.
AAA Cooper Transportationan independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.
Ready to drive your career to the next level? Join the growing team andaccelerate your career TODAY!
AAA Cooper Transportationis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion.
Pay Range: 23.18-23.18 per_hour, General Benefits:
+ Individual and Family Medical Benefits
+ High Deductible Health Plan or PPO Health Plan, Prescription Benefits, Dental, Vision & Employee Assistance Program
+ Health Savings Account (HSA with company match)
+ Company sponsored Retirement Savings Plan with pre-tax 401K and Roth options; includes company match & vesting schedule.
+ Employer sponsored Life and Accidental Death & Dismemberment Insurance
+ Voluntary Employee & Spousal Life Insurance
+ Voluntary Hospital Indemnity, Short Term Disability, Long Term Disability, Critical Illness and Accident Insurance.
+ 60-180-280 & 360 day pay increases for specified positions.
+ Paid Time Off-8 paid Holiday's, 1 week PTO in first year of employment with increases based on years of service. Up to 3 personal days per year, pro-rated based on hire date.
Job Requirements
REQUIREMENTS - _What you bring_
+ Previous experience in freight, logistics, or clerical support preferred.
+ Strong attention to detail and data accuracy.
+ Excellent written and verbal communication skills.
+ Problem-solving mindset and customerservice orientation.
+ Proficient in Microsoft Office and data entry systems.
+ High school diploma or equivalent
+ Other duties as assigned
Category: MME-Service Center Admin and Leadership
$23.2-23.2 hourly 3d ago
Customer Service Advisor
Bio-Techne 4.5
Customer service advisor job in Minneapolis, MN
By joining Bio-Techne, you'll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Pay Range:
$18.40 - $25.30
By joining the Bio-Techne team you will have an impact on future cutting-edge research. Bio-Techne, and all its brands, provides tools for researchers in Life Sciences and Clinical Diagnostics.
Position Summary:
Primarily responsible for assisting the Bio-Techne Sales organization with order processing, problem solving, responding to order status inquiries, resolving customerservice complaints, and any additional activities contributing to higher level support of customer needs. The responsibilities of this position, are to answer sales and customer calls for product availability and order status, communicate and coordinate activities with customers, other Bio-Techne entities and Sales Reps to get orders processed and shipped out. Provide product and pricing information to customers. Follow up on customer complaints, questions, and product returns to ensure customer satisfaction. Proactive monitoring of key customer or product orders to ensure smooth fulfillment.
Key Responsibilities:
Enter orders into the company ERP Microsoft Dynamics (AX), accurately and efficiently, obtaining clarification from the Customer, Sales rep, Finance, etc. as necessary.
Primary point-of-contact to customer post-sale for non-technical problems and questions related to their order. Ensure the customer's needs and expectations regarding their order are met. Follow through with requests to completion or escalate when appropriate.
Contribute to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues. Manage all aspects of the order cycle as necessary to ensure customer satisfaction.
Effectively manage work situations of moderate degree of complexity, which could impact company image and/or sales dollars and costs.
Provide non-technical products and pricing information to customers through phone, email or other channels as needed.
Connect callers to appropriate departments as needed.
Create and document service complaints in Salesforce for escalation/follow up as needed.
Follows company policies and practices as outlined in Handbook and follow guidelines regarding safety as outlined in the AWAIR, Chemical Hygiene and Exposure Control manuals in accordance with the job.
Performs additional duties as assigned.
Qualifications
Education and Experience:
Associates or bachelor's college degree in Business, Sales, or Marketing or other field preferred, or equivalent work experience including prior work as a CustomerService Associate.
High School diploma is required with at least 3 years of relevant customer and/or sales facing experience in a fast-paced environment.
Good communication skills, both verbal and written, and a pleasant phone presence required.
Must have the ability to problem solve and possess organizational and multi-tasking skills.
Ability to independently prioritize and re-prioritize based on urgency and complexity of issues.
Complete proficiency in ERP Microsoft Dynamics (AX) and other current Bio-Techne systems, including Salesforce desired.
A working knowledge of Microsoft Outlook, Word, and Excel as well as computer entry and/or typing skills are required.
Knowledge, Skills, and Abilities:
Skills in assisting customers and sales in problem solving related to customerservice issues, including the ability to identify and appropriately evaluate a course of action.
Improve service through continually meeting and interacting with our customers and other internal departments to maintain your knowledge of products, programs, customer's needs, new products, product availability and the production plans.
Skills taking and providing accurate, detailed product information.
Ability to act independently on routine assignments or projects.
Ability to plan, organize and multi-task to complete assignments in an efficient manner.
Ability to communicate professionally, both oral and written.
Ability to pay attention to details and perform at a high level of accuracy.
Ability to work independently and with a team.
Ability to resolve interpersonal challenges that arise in a changing environment or in a multi-person team situation.
Ability to work hours that conform to the department's needs.
Knowledge of Microsoft Outlook, Word, and Excel.
Why Join Bio-Techne:
* We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
* We invest in our employees' financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
* We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
* We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
* We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
* We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
$18.4-25.3 hourly 3d ago
Relief CSR Driver
Ameripride Services 4.3
Customer service advisor job in Minneapolis, MN
The Relief CustomerService Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. AUS operates in a very competitive environment and successful "Relief CSR" m CSR, Driver, CustomerService, Manufacturing
$34k-40k yearly est. 7d ago
Customer Support Specialist
Biomerics 4.3
Customer service advisor job in Minneapolis, MN
Biomerics is a world-class manufacturer and innovative polymer solutions provider for the medical device and biotech industries. As a vertically integrated company, we specialize in designing, developing, and producing medical devices for diagnostic and interventional procedures. We are focused on next-generation solutions for vascular access, electrophysiology, cardiac rhythm management, neurovascular, structural heart, and cardiovascular markets.
At Biomerics, we are dedicated to our diverse employee base. We understand that a strong, skilled, and engaged workforce is the foundation of our continued success as a business. We strive to live up to Biomerics' values in all our interactions. It is an exciting time to be part of our collective team, and there is no limit to the impact that can be achieved here at Biomerics. We improve and advance the lives of our employees and the patients who depend on our products.
At Biomerics, we believe in integrity, partnership, empowerment and accountability, trust, agility, teamwork, and excellence, and we care. Our team-oriented, customer-focused corporate culture prioritizes building strategic, mutually beneficial partnerships with customers and our team members.
The Customer Support Specialist position will be responsible for all CustomerService functions, NetSuite (ERP) report creation, supporting the front desk and carrying out other assigned duties at the BAC facility. This position creates a lasting impression of our organization, so a high level of professionalism, excellent organization skills and prompt follow-ups with customers is required.
JOB RESPONSIBILITIES:
Respond and/or confirm customer PO's within 24hrs. Provide quotes, follow-up on quotes and get customer questions answered.
Attend weekly planning/scheduling meetings with production support to assure delivery schedules are met and customers are satisfied.
Work with Sales team on customer communication and proactively engage customer.
Support the development and achievement of KPI's for Safety, Quality, Cost and Delivery.
Support purchasing through PO creation and contact suppliers when necessary.
Maintain customer & BAC cross reference part number spreadsheet.
Engage customers for quarterly or annual blanket PO's.
Respond to shipping inquiries and answer order status questions.
Verify that all customer information is correct on SO's and ERP.
Resolve customer complaints by identifying the problem and help coordinate corrective actions.
Become the expert at creating Netsuite reports for BAC.
Import data into Excel, create graphs and/or analytics.
Provide front desk support when needed.
Requirements
High school diploma
Take initiative and create a culture of accountability.
Results oriented, strong sense of prioritization and manage with a sense of urgency.
Must have strong interpersonal skills and effectively communicate with both internal and external customers.
Demonstrated success in conflict management and working in a team environment.
Proficiency with data analytics, databases, MS Excel, MS Word, and PowerPoint.
Knowledge and experience of working with an ISO13485 Quality Management System is a plus.
2-5 years of customerservice experience in medical device industry preferred.
$44k-64k yearly est. 3d ago
Customer Service Specialist
Center for Diagnostic Imaging 4.3
Customer service advisor job in Minneapolis, MN
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a CustomerService Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a CustomerService Specialist in our Revenue Cycle Management (RCM) group, you'll assist patients, clinics, referring doctors, attorneys, and insurance companies with medical billing questions. You'll answer telephone calls, respond to voice mails, and route email/mail to ensure the appropriate departmental resource follows up on billing accounts. While exceeding our Quality Assurance standards, you'll focus on the patient first, be accountable, and play an important part in creating a superior patient experience.
This is a remote full-time position working 40 hours per week. Shifts are from 9:30am-6:00pm CST.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) CustomerService
Assists clinics, referring doctors, attorneys, insurance companies and patients/responsible parties with general questions
Responds to RCM voice mail and email in a timely manner
Routes telephone calls and mail to appropriate departmental resource for follow up on problem accounts
Communicates effectively with various departments within Revenue Cycle Management
Researches explanation of benefits (EOBs) and/or denials in imaging system in order to assist patients and explain balances
Meets or exceeds team Quality Assurance standards
Escalates more complex inquiries to Senior CustomerService Specialist for support and resolution
(10%) Administrative duties
Faxes itemized statements and letters of protection (LOPs) to attorneys by request ensuring proper authorization is on file
Updates billing system with updated patient demographic information
Calls referring doctors, patients, insurance companies, and attorneys to get updated insurance or demographic information on patient accounts
Researches missed discounts, duplicate charges, reverse collection decisions and insurance denials
(5%) Performs other duties as assigned
Required:
High school diploma or equivalent
1-2 years previous customerservice experience
Proficient with using computer systems and typing
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
Preferred:
* Ability to speak Spanish or other languages in addition to English
* Health care experience
RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.
We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.
We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all *******************************
* DailyPay implementation is contingent upon initial set-up period
$32k-38k yearly est. 3d ago
Customer Relations Representative - State Farm Agent Team Member
Amy Wakem-State Farm Agent
Customer service advisor job in Minneapolis, MN
Benefits:
Salary Plus Commission
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Amy Wakem - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$34k-45k yearly est. 3d ago
Sr. Customer Account Specialist
Rise Baking Company, LLC 4.2
Customer service advisor job in Minneapolis, MN
Senior Customer Account Specialist Job posting will be removed 1/31/2025 and all applicants reviewed after. No Agency or search firms will be utilized.LOCATION: 3001 Broadway Street NE, Minneapolis, MN 55413 POSITION TYPE: Full Time (On-site)
Job Purpose
Consistently deliver an exceptional customerservice experience. Professionally and accurately manage customer orders from receipt to invoice, ensuring orders arrive on time and in full. Work closely with the Sales team and cross-functional business partners to achieve high customer satisfaction.
Essential Functions
Manage orders from receipt to the point of invoicing, ensuring each order has accurate manufacturing lead time, shipping method, pricing, and, if required, customer confirmation
Promptly communicate both verbally and in written form with customers, brokers, and sales managers regarding any short or service concern
Manage inventory for discontinued stock (obsolescence)
Foster positive relationships with customers, brokers, sales managers, logistics service providers, and all internal and external partners
Research and investigate issues; find root causes, solve, and develop proactive solutions to prevent recurrence
Coach and mentor new CustomerService Representatives, sharing best practices and providing guidance on handling challenging customer situations
Work closely with the Sales team managing key customer accounts
Back up Supervisors as needed
Comply with all food safety requirements, training, policies, and procedures
Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
Associate's degree and/or 5+ equivalent years of work experience
3+ years of experience in a customerservice role, preferably handling complex inquiries and customers
Experience in food manufacturing as well as retail and foodservice distribution channels preferred
Strong computer skills including Microsoft Office with advanced skills in Excel; experience with SAP EDI systems
Deep understanding of customer needs and a commitment to delivering exceptional customerservice
Professional demeanor with strong written and verbal communication skills
Ability to identify and resolve problems with a willingness to collaborate as needed to address and implement solutions
Ability to effectively communicate with multi-level personnel as well as customers and their representatives
Ability to work cross-functionally, convey complex issues, and maintain confidentiality
Ability to organize, manage multiple priorities, maintain high attention to detail, and meet deadlines in a fast-paced environment
Ability to think quickly and handle frequent change
Self-motivated, goal oriented, quality driven, and capable of working independently
California, Illinois, Massachusetts, Minnesota, Washington and New York Residents Only:
The hourly range for this role is $18.52 to $26.62 per hour. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. Rise Baking Company complies with all minimum wage laws as applicable. In addition to your hourly wages, Rise Baking Company offers benefits such as, a comprehensive benefits package, quarterly bonus eligibility, incentive and recognition programs and 401k contributions (all benefits are subject to eligibility requirements). At Rise Baking Company, our people are our finest ingredient.
Compensation details: 18.52-26.62 Hourly Wage
PI816d24cb2e28-0854
$18.5-26.6 hourly 9d ago
Customer Service Officer
Alphabe Insight Inc.
Customer service advisor job in Minneapolis, MN
Skillbridge Academy is a forward-thinking institution dedicated to empowering individuals through innovative learning experiences. We pride ourselves on fostering a collaborative and dynamic environment where professional growth, creativity, and excellence are at the heart of everything we do. Join our team and become part of a company that values ambition, initiative, and making a meaningful impact.
Job Description
We are seeking a highly motivated and detail-oriented CustomerService Officer to provide exceptional support to our clients. This role requires excellent communication skills, a solution-oriented mindset, and the ability to manage multiple tasks efficiently. You will be the primary point of contact for our clients, ensuring their inquiries are handled promptly and professionally.
Responsibilities:
Respond to client inquiries via phone, email, and other communication channels.
Provide accurate information about services, policies, and procedures.
Resolve client issues in a professional and timely manner.
Maintain records of client interactions and transactions.
Collaborate with internal teams to ensure consistent and high-quality service.
Identify opportunities to improve processes and enhance customer satisfaction.
Qualifications
Strong communication and interpersonal skills.
Excellent problem-solving and organizational abilities.
Professional demeanor with attention to detail.
Ability to work both independently and collaboratively.
Proficiency with office software and basic database systems.
Additional Information
Competitive salary: $47,000 - $52,000 per year.
Opportunities for professional growth and development.
Supportive and collaborative work environment.
Skill-building and training opportunities.
Full-time employment with standard benefits.
$47k-52k yearly 3d ago
Customer Service Consultant
Caliber Collision 3.7
Customer service advisor job in Saint Paul, MN
Service Center
Eagan
Caliber Collision has an immediate job opening for a CustomerService Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards.
BENEFITS OF JOINING CALIBER
Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay - Paid weekly and eligible for overtime
Paid Vacation & Holidays - Can begin accruing day 1
Career growth opportunities - we promote from within!
A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
* 2+ years of customer facing experience; sales experience a plus
* Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITIES/SKILLS/KNOWLEDGE
Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Passion for learning the collision industry
Be able to understand instructions - written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Must be able to provide personable, friendly "World Class" customerservice to internal and external customers
Caliber is an Equal Opportunity Employer
$36k-47k yearly est. 3d ago
Customer Service Coordinator
Bridgetower Media 4.4
Customer service advisor job in Minneapolis, MN
BridgeTower Media is seeking a seeking a full-time CustomerService Coordinator in our Public Notice Department. This individual will act as a liaison for our clients seeking placement for public notices within multiple states for both print and online distribution. This is a hybrid role with 2 days in office based at 520 Nicollet Mall, Suite 305,Minneapolis MN 55401.
Duties + Responsibilities:
Assist clients with all legal ad placement needs including deadlines, ad submission, proofreading, confirming publication, cancellations, affidavits, and invoices.
Manage detailed and sometimes repetitive tasks with urgency and accuracy; ensure completeness and correctness.
Work independently with minimal supervision.
Provide additional administrative and sales support, including invoicing, tracking, report building/sharing, event support and other duties as business needs arise.
Skills + Requirements:
Proven track record of inbound and outbound customer-centric support
1-3 years in general office/data entry, customerservice, call center, or account management.
Strong relationship-building skills, especially via remote channels.
Exceptional attention to detail with strong organizational and follow-up skills.
Able to manage multiple priorities within a fast-paced, deadline-driven environment.
Excellent written and verbal communication; articulate and professional with clients and internal teams.
Independent self-starter who can also work collaboratively.
Solid knowledge of MS Office and basic office equipment.
Strong typing skills (80 WPM minimum).
Reliable home internet connection with minimum 50mbps up/10mbps down.
What does BridgeTower Media offer?
A competitive benefits package that includes health, vision, dental, life, short- and long-term disability coverages
Free 24-hour TeleMedicine and TeleCounseling Services
Unlimited PTO
Tuition Assistance Program
Weekly Pay
401K with a company match
Summer weekend jumpstart hours-off at 2PM on Fridays
Growth opportunities to build your career.
Who is BridgeTower Media?
BridgeTower Media is one of the country's leading business-to-business media companies with 44 print and digital publications in more than 20 U.S. markets. BridgeTower Media empowers communities with insights and connections to ignite growth in the business, legal, and construction industries. Through a collection of authoritative media properties and publications across the United States, we have deep relationships in the communities we serve, enabling us to provide unparalleled access to industry leaders and expert information.
BridgeTower Media and all subsidiaries are Equal Opportunity Employers and value diversity in our workplace.
$30k-36k yearly est. 3d ago
Customer Service Coordinator
CBRE Group, Inc. 4.5
Customer service advisor job in Saint Paul, MN
CustomerService Coordinator Job ID 252756 Posted 23-Dec-2025 Service line GWS Segment Role type Full-time Areas of Interest CustomerService Location(s) Columbus - Ohio - United States of America, Remote - US - Remote - US - United States of America CustomerService, CustomerService Coordinator, Coordinator, Retail, Property Management, Service
$35k-45k yearly est. 3d ago
Client Specialist
Barry's 3.7
Customer service advisor job in Minneapolis, MN
We appreciate your interest in employment with Barry's! Barry's is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, citizenship or immigration status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities who need assistance with the application process may be entitled to a reasonable accommodation in accordance with applicable law. If you need assistance in completing this application or with the application process because of a disability, please contact the People and Culture Department (*****************).
Barry's is the Best Workout in the WorldTM. Founded in West Hollywood in 1998, it's the original strength and cardio interval fitness experience that provides an immersive, high-intensity, one-hour workout that's as effective as it is fun. Our fitness classes alternate between working out with weights and running on a treadmill. Each day focuses on a different muscle group in order to achieve real results and to prevent injuries. Our program is designed to tone muscle and maximize fat loss, while spiking the metabolism for up to 48 hours following the class.
Please be aware that smoking is prohibited in all indoor areas of Barry's studios and corporate offices.
About the Role
Client Specialists are the first line of contact at all Barry's studios. As such, they are well-versed in all aspects of our business complying with company policies, procedures and directives. Client Specialists are key to developing lasting client relationships through providing superior hospitality and assisting clients with class selections, bookings, and questions; maintaining a clean studio; FuelBar orders; and merchandise purchases. Our Client Specialists are excellent communicators and positive brand ambassadors, helping convey memorable experiences for our clients. Their passion for Barry's is conveyed in every client interaction. We are looking for passionate, hard-working, reliable, team-oriented, and forward-thinking problem-solvers with outgoing interpersonal skills, a love for health, an excitement for our brand, and the desire to be a part of building a stronger Barry's community. This position encompasses the following responsibilities, each of which is carried out in equal measure: Front Desk, Facilities & Fuel Bar.
What You'll Do
Front Desk Responsibilities:
* Client Experience: Understanding of hospitality principles & processes and ability to execute as part of the Barry's Client Experience
*
Support the client experience with hospitality and studio amenities to build personalized experiences with the goal of positively impacting both sales and service
Be an effective brand ambassador, ensuring clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Barry's brand
Establishing and maintaining Interpersonal Relationships: The candidate must develop constructive and cooperative working relationships with clients/staff, and maintain them over time
Assist clients, building individual connections, and providing direction with any questions or concerns
Communicating with Supervisors, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner
Deliver first class client experience at all times
Ensure a clean and welcoming atmosphere at all times by assisting in studio cleaning, restocking, and upkeep as needed
Guide clients with regards to the latest studio promotions, membership discounts and/or special events
Maintain product knowledge for all studio retail operations
Participate in all relevant training and development programs and meetings as directed by Operations leaders
* Have flexibility with schedule, having the ability to work weekends, holidays, morning or night shifts and adhere to work schedule, and meeting minimum availability requirements
Fuel Bar Responsibilities:
* Deliver quality protein smoothies and customerservice in the Fuel Bar
*
Handle pre-orders and orders on the spot, custom to each client's needs
Assist clients with questions and product selection
Complete client's orders in a timely manner utilizing a POS transaction
Maintain fuel bar department areas clean and sanitized
Follow departmental procedures for safety, proper food handling, and sanitation according to local, state, and federal health code regulations
Properly rotate merchandise in refrigerated coolers and department tables, paying special attention to spoiling goods according to company policy
Prepare various fuel bar goods following company recipes
Facility Maintenance:
Prepare studio spaces before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, and wiping mirrors
Support in cleaning and maintaining of locker rooms to brand standard as directed
Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas
Conduct small studio repairs when appropriate
Laundry services, including collecting, washing, and folding towels
Adhere to daily and weekly cleaning and maintenance checklists
CustomerService:
Ensure all existing and new clients are provided with the highest level of hospitality
Maintain client database and utilize information to increase client contact
Attend social functions within the community to generate new business, invite current and prospective clients to in-studio events, and reach out through curated clienteling tools
Qualifications
Strong hospitality skills and alignment with Barry's Mission, Vision and Values.
Ability to work either a full-time or part-time schedule
Full-time employees: Must be available for a minimum of 30 hours per week with minimal restrictions. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Part-time employees: Must be available for a minimum of 24 hours per week and minimum of 3-4 hours per available shift depending on state regulations. Must be available mornings, afternoons, evenings, inclusive of one weekend day (Saturday/Sunday) during studio operating hours, aligned with business needs.
Friendly, outgoing personality and enjoy social interaction
Exhibits enthusiasm for the studio and for the job
Must be a patient, courteous listener, able to show empathy
Responding to clients request with a can-do attitude
Cooperative manner with a focus on team culture.
Ability to prioritize and work within a fast-paced environment
Exceptional cleaning skills and a clear understanding of what constitutes a sanitary environment
Have an eye for detail and care for the studio's appearance and cleanliness
Work as a cohesive team with all Barry's staff members to ensure efficiency and effectiveness
Maintain a professional appearance and behavior
Demonstrate excellent communication skills
Candidates must be at least 18 years or older to apply
$55k-94k yearly est. 3d ago
Customer Service Rep
Banner Engineering 4.1
Customer service advisor job in Minneapolis, MN
Why Work at Banner?
For over 50 years, Banner Engineering has been at the forefront of industrial automation. We offer products and solutions including award-winning sensors, wireless solutions, machine safety, indication and LED lighting. From Fortune 500 leaders to innovative startups, Banner's award-winning products and solutions are helping companies around the world increase efficiency, reduce costs, safeguard equipment, and protect personnel. Our commitment to innovation shows through a continuous, market-driven evolution of products and technology. With engineers employed in nearly every major department, engineering is in our DNA.
Banner is a rapidly growing company that offers many personal development opportunities, an excellent benefits package, and a collaborative team of employees who are passionate about what they do.
Pay and Benefits
Banner Engineering is committed to offering competitive pay and benefits, including, but not limited to:
401(k) with match
Student Loan 401(k) match program
Medical, Dental, and Vision Insurance Plans
HSA (Health Savings Account) with company contribution
Paid Time Off (PTO)
Sales and Profit Sharing Eligibility
Flexible work hours
Life Insurance
Paid Parental Leave
Pet Insurance
Base Pay Range: $19.86 - $26.63
* Please note some career sites assign estimated compensation ranges that may not accurately reflect what is offered by Banner Engineering.
Position Summary
The CustomerService Representative provides an initial point of contact for representatives, distributors, and direct customers to resolve inquiries which include, but are not limited to: tracking shipments, expediting deliveries, preparing sales agreements, checking product availability and answering basic questions about products.
This position reports to Global Customer Care Manager.
The hours for this role are Monday-Friday, 8:30 a.m.- 5:00 p.m. This position requires full-time onsite.
What You'll Be Doing
This is a great opportunity for someone who enjoys working individually and collaboratively, staying on top of tasks, and making a meaningful impact across teams and projects. Below are some key responsibilities of the role.
Key Responsibilities
Providing high quality support and a great customer experience by creating and nurturing relationships with customers and channel partners
Managing multiple priorities simultaneously including phone calls, order entry, online chat, email, and responding to sales team member questions/requests
Receiving and processing orders from customers and channel partners for shipment from designated manufacturing plants
Manage customer requests for assistance, information, and issue resolution.
Collaborating with and maintaining effective working relationship with Applications Engineers, Area Sales Managers, Business Analysts, Business Development Managers, Management, etc. to assist the customer in any way possible
Processing return requests, expedite requests, special price agreements, and trial orders for the sales channel
Working closely with Distribution Warehouse staff and Materials Handlers to ensure shipments are prepared and shipped as scheduled
Maintaining knowledge of Banner's sales systems and processes
Other duties as assigned
What You Bring to the Table
To perform this job successfully, you must be able to perform each essential duty satisfactorily, and regular attendance is required. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job. Reasonable accommodations may be made to support individuals with disabilities.
Required
High School diploma or equivalent
2+ years of direct customerservice experience
Experience using basic office equipment (multi-line phones, computers, web-based systems)
Clear and effective communication style
Experience with Microsoft Office Suite
Takes initiative and is a great team player
Ability to be flexible when needed and takes ownership of their work
Ability to work under pressure and meet deadlines to maintain great business relationships
Preferred
Experience working with end users, manufacturers, distributors, and sales managers
Call center experience
Experience with Oracle EBS
Familiarity with the Return Merchandise Authorization (RMA) process
What to Expect at Work
Physical Demands
The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to support individuals with disabilities.
Sit for up to 8 hours per day.
Continuous movement, walking, or standing.
Exposed to a computer screen for extended periods
May require repetitive motions such as utilize a computer mouse, keyboard, computer, and other standard office equipment.
Communicate with others frequently.
Working Environment
The work environment characteristics described here are representative of those you may encounter while performing the essential functions of this job.
* Corporate office environment - indoor and climate-controlled
Core Values
Customer Driven, Accountability Focused, Integrity Always, New Solutions - Every Day
If you excel in a dynamic, collaborative environment and are looking for meaningful challenges and opportunities to grow, you'll find a great fit here. Banner Engineering is a premier employer headquartered in MN, offering competitive compensation, comprehensive benefits, and opportunities for professional development as we rapidly grow in the Industrial Automation industry.
Banner Engineering is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected veteran status.
Affirmative Action (AA)/Equal Opportunity Employer (EOE) M/F/D/V
This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned.
$19.9-26.6 hourly 3d ago
Island Passport Club Representative
Treasure Island Resort & Casino 4.1
Customer service advisor job in Farmington, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the casino management system
Issue Island Passport club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Performance point and promotion adjustments following department guidelines
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year hospitality or guest service experience, preferably in casinos
Required Skills:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Required Abilities:
Ability to work in a fast paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume direct public contact
$16 hourly 8d ago
P&C Customer Service Representative
Arthur J. Gallagher & Company 3.9
Customer service advisor job in Minneapolis, MN
Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner. Support business activity, such as handling new business applications, compiling information for the business to submi CustomerService Representative, CustomerService, Representative, Benefits, Client Relations, Retail
$31k-39k yearly est. 3d ago
Customer Service Representative - State Farm Agent Team Member
Amy Wakem-State Farm Agent
Customer service advisor job in Saint Paul, MN
Benefits:
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$31k-40k yearly est. 3d ago
Client Relationship Representative
Alphabe Insight Inc.
Customer service advisor job in Minneapolis, MN
Lumina Agency Inc is a forward-thinking organization dedicated to delivering high-quality creative and operational solutions. We value precision, collaboration, and continuous improvement. Our team thrives in a professional environment where attention to detail, adaptability, and growth are encouraged. At Lumina, every role plays a vital part in bringing ideas to life and supporting efficient production processes.
Job Description
As a Client Relationship Representative, you will serve as a key point of contact between Lumina Agency Inc and our clients. This role is ideal for individuals who excel at communication, enjoy building trust-based relationships, and are passionate about delivering outstanding service while supporting business objectives.
Responsibilities
Build and maintain strong, professional relationships with clients
Serve as a primary contact for client inquiries and ongoing support
Understand client needs and provide appropriate solutions and guidance
Coordinate internally to ensure a seamless client experience
Maintain accurate client records and documentation
Proactively identify opportunities to enhance client satisfaction
Represent the company with professionalism and confidence at all times
Qualifications
Strong communication and interpersonal skills
Ability to build rapport and trust with diverse clients
Excellent organizational and time-management abilities
Problem-solving mindset with attention to detail
Ability to work both independently and as part of a team
Professional attitude and customer-focused approach
Willingness to learn and grow within the company
Additional Information
Competitive salary ($47,000 - $52,000 annually)
Clear growth and advancement opportunities
Ongoing training and professional development
Supportive and collaborative work environment
Stability within a growing and reputable company
$47k-52k yearly 3d ago
P&C Customer Service Representative
Arthur J Gallagher & Co 3.9
Customer service advisor job in Minneapolis, MN
Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
How you'll make an impact
Contribute in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
Support business activity, such as handling new business applications, compiling information for the business to submit high-quality and accurate Request for Proposal (RFP) responses, and processing certificates of insurance.
Collaborate with team members to improve overall workflow processes and achieve goals by adhering to efficiency/productivity and process standards.
Nurture relationships with the buyer in the client organization as well as with the day-to-day client representatives.
Conduct periodic audits to ensure compliance standards and service levels are met.
Maintain accurate client and policy data and documents within your Gallagher systems.
Use Gallagher's technology to improve productivity and quality.
Optimally balance multiple competing priorities.
Skills for Success:
Ability and desire to provide results
Develop a professional rapport with internal and external partners
Utilize your resilient and adaptable mentality in the face of shifting priorities
Eagerness to collaborate with all Gallagher teams and employees!
#LI-LO1
About You
Requirements:
High school diploma or GED
A minimum of 1+ years directly equivalent work experience
Proficiency in Microsoft Office
Basic Math skills
Nice to have:
* Associate's degree, professional certification, or equivalent experience and training preferred
* Previous experience handling client relationships
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
$31k-39k yearly est. 3d ago
Island Passport Club Representative
Treasure Island Resort & Casino 4.1
Customer service advisor job in Northfield, MN
Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES
Welcome guests, answer questions and provide information and support to guests
Input, update and maintain accurate player information in the casino management system
Issue Island Passport club cards for club members
Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities
Redeem cash, prizes and comps for guests following department guidelines
Meet goals as established by management
Maintain a working knowledge of promotional systems
Performance point and promotion adjustments following department guidelines
KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Required Knowledge and Certification:
High School Diploma/GED or equivalent experience
Preferred Knowledge and Certification:
1-year hospitality or guest service experience, preferably in casinos
Required Skills:
Accurate and detail oriented
Highly organized and ability to adapt quickly to changing priorities
Excellent verbal and interpersonal communication and problem solving skills
Proven high guest service skills
Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows
Required Abilities:
Ability to work in a fast paced environment
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to follow established dress code policies and practice good personal hygiene
Ability to speak in a clear, concise and pleasant voice
Ability to retain large amounts of information regarding the property and its amenities
Ability to read and write English
PHYSICAL DEMANDS
Must be able to walk, stand and/or sit for long periods throughout the day
Must have a good sense of balance, and be able to bend, kneel, stoop and twist
Must be able to push, pull and grasp objects occasionally
Must have the ability to independently lift up to 25 pounds occasionally
Must be able to perform repetitive hand and wrist motions
WORKING ENVIRONMENT
Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events
Must be willing to work a flexible schedule including all shifts, weekends and holidays
Extensive computer use
Occasionally must deal with angry or hostile individuals
High volume direct public contact
How much does a customer service advisor earn in Woodbury, MN?
The average customer service advisor in Woodbury, MN earns between $28,000 and $41,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.
Average customer service advisor salary in Woodbury, MN
$34,000
What are the biggest employers of Customer Service Advisors in Woodbury, MN?
The biggest employers of Customer Service Advisors in Woodbury, MN are: