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Customer service advisor jobs in Wyoming

- 238 jobs
  • Customer Service

    Adecco 4.3company rating

    Customer service advisor job in Burns, WY

    Adecco is seeking Customer Service Representatives for immediate openings with our client in Cheyenne, WY. Weekly pay starting at $17.00-$20.00 per hour and competitive benefits with options such as medical, dental, vision, and 401(k). Apply now! As a Customer Service Representative, you will provide exceptional customer support through a combination of phone support and administrative duties, including assisting with subscription renewals, handling legal documentation, and performing data entry. These Customer Service Representative positions require a high level of professionalism in all interactions, at least one year of relevant customer service experience, strong computer and technical skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.), accurate and efficient data entry skills, experience with multi-line phone systems, and a high school diploma or GED. Experience in an office setting is preferred but not required. Click on Apply Now to be considered for these Customer Service Representative Jobs in Cheyenne, WY. Pay Details: $17.00 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $17-20 hourly 1d ago
  • Customer Support Representative

    Bruns-Pak Data Center Solutions 4.0company rating

    Customer service advisor job in Wyoming

    Remote - US Resident Only Our fast-paced company would benefit much from a motivated and self-starting Customer Support Representative. Acting as the first point of contact for our valued clients, you will be in charge of providing exceptional service, addressing their queries, fixing issues, and ensuring their whole delight. Main Responsibility: Whether clients reach you via phone, email, chat, or another means, be sure you reply promptly and professionally. By responding to questions, addressing problems, and offering technical support for goods and services, you help customers. Keep yourself current in all of our goods and services so you can give them appropriate recommendations. To provide a first-rate client experience, kindly and sympathetically handle client complaints, problems, and concerns. Working with internal teams, rapidly escalate and address challenging tasks. On the customer service site, log all letters and support requests in great detail. Stay always focused on offering insightful comments and ideas to improve the client experience. Maintaining current on policy changes, product updates, and best practices helps you to provide the best possible help. Essential Skills: valid job history helping customers or other stakeholders. adept in both spoken and written expression. Excellent ability for problem solving and analysis. able to handle several chores at once and perform effectively under duress. proficiency with customer service tools and understanding of basic troubleshooting techniques. being kind, patient, and driven in helping others. Minimum requirement: completion of high school; desired: further customer service certifications or training. What Values Your Company Most? Keystones of success are teamwork and mutual support. Possibility to develop professionally and pick fresh abilities. Affect customer perceptions of the company's operations as well as its performance. Competitive compensation and benefit package.
    $39k-50k yearly est. 60d+ ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Rock Springs, WY

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $32k-38k yearly est. 3d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Customer service advisor job in Cody, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $27k-35k yearly est. 1d ago
  • Customer Experience Specialist I

    Solomonedwards 4.5company rating

    Customer service advisor job in Cheyenne, WY

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Technical Service Representative I

    Championx

    Customer service advisor job in Casper, WY

    Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a Technical Service Representative I located in Casper, Wyoming. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. What's in it For You: Access to best-in-class resources, tools, and technology Opportunity for a long term, advanced career path A culture that values safety first, including training and personal protection Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more! What Will You Do: Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts. Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts. Possible travel within assigned sales territory 10% Minimum Qualifications: High school diploma or equivalent Must have a valid Driver's License and acceptable Motor Vehicle Record Must be 21 years of age or older to operate a company vehicle 1 years of successful technical service or field sales support experience No immigration sponsorship offered Preferred Qualifications: Associate's Degree or Trade School Certification 2+ years of successful technical service or field sales support experience Must have a strong mechanical aptitude Water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems) History of working in a field that required autonomy and self-motivation Prior experience that demonstrates a strong work ethic and ability to multi-task Physical Demands: Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high. Role is deemed safety-sensitive and may be subject to employer or customer drug testing. About Us: ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal. Our Commitment to Diversity and Inclusion We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
    $29k-45k yearly est. Auto-Apply 14d ago
  • Customer Service Guru

    Laramie Range Ford

    Customer service advisor job in Laramie, WY

    The Customer Service Guru/ Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process. About Us: The most effective job descriptions use this section to show why the company is a great place to work. Describe your company's values, culture, mission, and any awards the team has won. You can also mention the type of cars you're offering, the location of your showroom, and the sales success rate. After reading this section, job seekers should understand how your dealership stands out against the competition. Automotive Sales Associate/ Product Specialist Compensation and Benefits: Competitive Pay Health Insurance PTO & Sick Live 401(K) Compensation: $13 - $30 Customer Service Guru/ Product Specialist Responsibilities: Offer assistance or direction to any customer who enters the car dealership Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs Work directly with our employees and customers to develop relationships and help to enhance the sales process Explain product performance, application, and benefits to prospective customers Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses Customer Service Guru/ Product Specialist Requirements: Enthusiasm and high energy throughout the sales workday Friendly, competitive personality, especially when handling objections & negotiating pricing Strong customer service, communication skills, computer and basic math skills Interest in training additional sales associates once you get up to speed and working in a team environment Clean driving record & valid driver's license Laramie Range Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $13-30 hourly Auto-Apply 60d+ ago
  • Cultural Engagement Specialist

    Volunteers of America Northern Rockies 3.7company rating

    Customer service advisor job in Sheridan, WY

    Job Details Life House - Sheridan, WY Full-time HS Equivalent/GED Up to 50% DayDescription Summary/Objective The Cultural Engagement Specialist coordinates and facilitates patient groups and services for the Native American Cultural Enhancement Program (NACEP) in Volunteers of America Northern Rockies' residential programs. The individual is also responsible for building and maintaining positive partnerships with religious and spiritual leaders to support NACEP. Essential Functions Meet with new NACEP clients, to assist in providing information and orientation. Develop and foster meaningful relationships with patients aimed to assist them in successfully completing their program and successfully reintegrating into their community and having continued success in recovery. Provide individual client recovery support and psycho-educational recovery groups, and document in the electronic medical record. Provide regular check-ins to give encouragement, motivation, and support to help them complete their treatment program. Collaborate with the Treatment Team to address patient concerns hindering the client's recovery process and provide NACEP support. Provide/assist with transporting clients. Understands the specifics of addiction and the 12-step model. Assist with sustaining the NACEP curriculum and ensure NACEP treatment meets White Bison certification requirements. Assist in purchasing and maintaining an inventory of products needed for NACEP. Competencies Effective communicator Highly collaborative with parties both internally and externally Respectful and professional toward patients Calm under pressure and crisis Maintain strict patient confidentiality Empathetic and able to relate to patients with addiction Continuous demonstration of behaviors aligned with a posture of VOANR cultural values Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a residential treatment facility environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to bend or stoop as necessary. This position must be mobile throughout the facility, as well as work on a computer for periods. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work vary according to shift and patient needs. Travel Travel is required as needed to various locations as a part of the admission and discharge process. Required Education, Experience or Eligibility Qualifications High School education or equivalent plus one or more years of experience in a residential treatment facility Proficient with a variety of computer software programs, including but not limited to Microsoft Suite and desktop publishing Exceptional and demonstrated time management skills to stay organized and meet tight deadlines Completion of at least two Wellbriety programs. White Bison certification in all three Wellbriety programs or have the ability to obtain within six months of the hire date. Preferred Education and Experience Associate degree from an accredited program in a mental health discipline with a concentration in addiction, chemical dependency, or substance abuse One or more years experience in industry business development and research and development EEO Statement Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at ************.
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Austin Obryhim-State Farm Agent

    Customer service advisor job in Jackson, WY

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Austin Obryhim - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 29d ago
  • Homeowner Services Specialist

    Habitat for Humanity of The Eastern Bighorns 3.6company rating

    Customer service advisor job in Sheridan, WY

    Job Title: Homeowner Services Specialist Reports To: Director of Operations Mission: Seeking to put God's love into action, Habitat for Humanity brings people together to build homes, communities and hope. Overview: The Homeowner Services Specialist manages the homeownership program for Habitat for Humanity, including working with our partner bank delivering home loan applications for processing, origination, and underwriting services. This position is also responsible for managing the financial and homeowner maintenance curriculum and providing pre-purchase and post-purchase support to Habitat homeowners building strong relationships that reflect partnership. Additionally, this position leads the income qualification process of our Habitat Home Repair program and payment plan implementation. Essential Functions: Manage procedures for the recruitment, processing, and selection of homeowners according to Federal & State regulations, and HFHEB policy. Manage the application process for the home repair program, establish payment plans, and provide resources as needed. Interact with applicants during the application process to request additional information, clarification, and provide program status to applicants. Schedule closings and coordinate the sale of the loan for servicing. Schedule all homeowner events including home dedications, groundbreakings, and wall-raisings. Provide pre-purchase and post-purchase support to current homeowner partner families, including bi-weekly and quarterly updates with all advocates and families. Recruit and train “Advocates” for our partner families and maintain a current list of housing support services and resources. Manage a diverse homebuyer & financial education curriculum and establish partnerships with organizations that will enhance the homebuyer and financial education experience. Work with the Marketing Department to promote classes and events and recruit community partners to facilitate educational workshops. Coordinate annual homeowner and program surveys. Annually maintain Qualified Loan Originator certification and commit to ongoing professional development in related field. Knowledge, Skills and Abilities: Believes in Habitat's mission and values and considers them as a framework for all professional decisions. Positive attitude and ability to multitask while meeting deadlines. Strong organizational and technology skills. Excellent verbal and written communication skills. Strong interpersonal skills. Ability to treat a diverse group of individuals with courtesy, dignity and respect. Ability to demonstrate a high level of ethics, integrity, sound judgment and maintain confidentiality with HFHEB information. Self-starter with ability to work both independently and collaborate with staff and volunteers. Education, Training and Experience Requirements: Background in real estate or mortgage lending strongly preferred. Ability to become a Qualified Loan Originator within three months of hire. Must pass Criminal Background/Sexual Offender Check and Credit Check. Proficient in all Office applications. How to Apply: Interested candidates should submit a resume and cover letter to ************************* Habitat for Humanity is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in building homes, communities, and hope. Together, we can make a world where everyone has a decent place to live. This is a full time hourly position Pay Range: $18-$25/hour
    $18-25 hourly Easy Apply 56d ago
  • Service Writer

    Floyd's Truck Center

    Customer service advisor job in Casper, WY

    Responsible for estimating and selling repairs to customer vehicles and communicating with the customer on a timely basis, working in coordination with the technicians, and addressing problems in a professional manner. Essential Duties & Responsibilities including the following. Other duties may be assigned. * Determine costs and completion date. Communicate the expected repair time to the customer. * Analyze progress to maximize efficiency and maintain high-quality repairs. * Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. * Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. * Diagnose problems correctly and accurately describe those problems in the repair order. * Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. * Be available to aid technicians as appropriate if they have trouble completing service work. * Produce accurate estimates for wreck and internal repairs. * Provide cashier transactions when needed. * Adhere to procedures for timely and proficient dealing with warranty items such as correct storage and labeling. * Become familiar and proficient with all phases of the computer system needed for parts and service management, developing, and maintaining the skills required. * Start and finalize repair orders for warranty, the customer paid, and internal repair. * Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. * Be polite and friendly and greet customers promptly. * Conduct telephone transactions courteously, and quickly. * Provide excellent customer service for all customers whether external or internal. * Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. * Notify customers promptly regarding any delays, changes, or additional work that is required. * When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. * Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate. * Complete assigned training, as required, for product knowledge, transportation safety, and per company policies and procedures. General Expectations * Devote himself/herself to ensuring satisfaction to customers. * Determine management, production, and quality requirements by asking questions and listening. * Attend company meetings as required. * Maintain a follow-up system that encourages follow-through with assigned projects. * Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. * Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. * Understand the terminology of the business and keep abreast of technology changes in products and services. * Know and understand the federal, state, and local requirements which govern the company's business. * Follow lawful directions from supervisors. * Understand and follow work rules and procedures. * Participate in performance management. * Interact well with others and be a positive influence on employee morale. * Uphold the company's non-disclosure and confidentiality policies and agreements. * Work evening, weekend, and holiday work hours as required. Qualifications Qualifications * Ability to read and comprehend instructions and information. * Professional personal appearance. * Excellent communication skills. * Ability to meet the company's production and quality standards. Physical Requirements This position requires you to move throughout the company facility primarily in air-conditioned areas for most of the shift, stand, walk bending, twisting and/or stooping, and kneeling or squatting on a regular basis, and frequently seated during deliveries. Lifting over 50lbs on an irregular basis. This position also could involve climbing stairs, reaching and/or lifting overhead on a regular basis. On a regular basis this position involves repetitive hand/finger movement, grasping/grabbing with hands, and pushing & pulling motions. This position will involve driving during varies seasonal weather conditions, both in the daylight and early morning/evening hours are possible.
    $35k-54k yearly est. 15d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service advisor job in Cheyenne, WY

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $28k-35k yearly est. 1d ago
  • Customer Service Representative

    ASM Research, An Accenture Federal Services Company

    Customer service advisor job in Cheyenne, WY

    Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $26.00 - $26.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $27k-35k yearly est. 38d ago
  • Customer Service Representative - State Farm Agent Team Member

    Megan Spence-State Farm Agent

    Customer service advisor job in Casper, WY

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 22d ago
  • Customer Service Representative

    Rory Shogren Farmers Insurance

    Customer service advisor job in Casper, WY

    Job Description Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in . No prior experience is necessary Apply for the position today by completing the form and completing the assessment. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Mon-Fri Schedule Career Growth Opportunities Retirement Plan Life Insurance Health Insurance Hands on Training Responsibilities Process customer policy change requests. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Answer incoming phone calls on the first ring. Schedule appointments for sales staff to meet prospective customers. Responds to all inquiries, cancellation requests, and sales requests within specified timeframe. Requirements Possess an upbeat, positive and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Great Customer Service Skills. Driven and goal-oriented individual. Ability to tactfully handle stressful and difficult situations.
    $27k-35k yearly est. 6d ago
  • Customer Service Representative

    First Northern Bank of Wyoming 4.0company rating

    Customer service advisor job in Sheridan, WY

    Summary/Objective: The Customer Service Representative provides basic cash receipt and payment services per the financial institution's procedures. Essential functions: Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsements, and enter deposits into computer records. Cash checks and processes withdrawals; pays out money after signatures and customer balances are verified. Cross-educate and promote bank products like debit cards, online banking, and other financial institution products, including IRAs, certificates of deposit, safe deposit boxes, reloadable prepaid travel cards/gift cards, and money orders. Assist customers with questions about their accounts, online and mobile apps, telephone banking, Debit Cards, and credit card inquiries. Place check orders for customers. Receives mortgage, consumer loan, and other payments and ensures the payments match the balance due. Enters payments in the computer. Generates customer receipts. Place a hold on accounts for uncollected funds. Assist with preparing cash shipments to the Federal Reserve. Counts, checks, and packages coins and currency. Balances cash drawer at the end of the shift and compares totaled amounts to a computer-generated proof sheet. Reports any discrepancies to the supervisor as necessary. Ensures that the teller station is properly stocked with forms, supplies, etc. Exchange Foreign Currency and redeem Savings Bonds. Balance and load ATM (troubleshoot any problems with the ATM). Report malfunctions of teller terminals and other equipment used at the teller station. Responsible for checking night depository bags and recording the correct information on the financial institution's forms. Assist with answering incoming calls and check-in and allow access to customers entering their Safety Deposit Box. May cross-train in other departments on operational functions. Participate as able with branch marketing and community involvement events. Additional duties as assigned as it relates to the position. Competencies: Knowledgeable of bank policies, procedures, and regulations Attend training on bank/job-related topics Willing to work on other projects as necessary Ability to work both independently and as part of a team Detail oriented Candidate must be a people person Candidate must act professionally at all times Able to handle confidential information Proficient in Microsoft Suite (Word, Outlook, PowerPoint, and Excel) Computer savvy: able to learn new software quickly Self-motivated and persistent in following through and learning quickly Excellent communication skills - both verbal and written Problem solver Independent decision-makers within authority limits Commitment and continuous demonstration of ethical behavior and willingness to adhere to all company policies and current financial legislation. Conform to the Bank's core values, which are: o Exceptional Customer Service- Everyone matters, always. o Family Driven- Ours, yours, we put family first. o Community-Focused- Our communities are the backbone of our business. o Communication- Open, clear, and honest communication is key. o Teamwork- Individuals working together to achieve a common goal Education/Qualifications: High school diploma or equivalent. Previous cash handling and banking experience is preferred but not required with the right candidate with the motivation and ambition to learn. Successful completion of an in-house training program or other approved training program. Supervisory: This position has no direct supervisory responsibilities and may serve as a mentor for other positions in the organization. Working Conditions Normal office environment. While performing the duties of this job, the employee is regularly required to stand, walk, use hands to type, carry, handle, and feel objects, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds or more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Multitask; perform tasks in an open office environment with noise from conversations, office machines, or other distracting sounds. Keep track of assigned tasks Occasionally may be exposed to upset customers during everyday activities or work under stress caused by anxious or impatient customers. First Northern Bank is committed to equal opportunity for all, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics. First Northern Bank will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and need a reasonable accommodation pursuant to the ADA, please contact us at ************. *The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    $29k-33k yearly est. 13d ago
  • Student Accounts Specialist - Student Financial Services

    Ustelecom 4.1company rating

    Customer service advisor job in Laramie, WY

    Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! Why Choose Us? At the University of Wyoming, we value our employees and invest in their success. Our comprehensive benefits package is designed to support your health, financial security, and work-life balance. Benefits include: Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan. Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs. Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure. Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth. Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources. At the University of Wyoming, we are committed to creating a supportive and enriching workplace. To learn more about what we offer, please refer to UW's Benefits Summary. JOB TITLE: Student Accounts Specialist JOB PURPOSE: Serve as the primary point of contact for students, families, and university stakeholders, providing comprehensive support for financial aid, billing, and overall financial wellness. Deliver accurate information, personalized guidance, and high-quality customer service to promote student success. Respond to inquiries, resolve concerns, and assist students in navigating complex financial processes across multiple communication channels. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide high-quality customer service to students, families, and university departments by delivering accurate guidance on student accounts, billing, payments, scholarships and financial aid, loan education, and related financial matters. Serve as the first point of contact for students and families by providing support in person, virtually, and by phone; manage front desk operations, monitor traffic and call volume, ensure timely responses, research and resolve concerns, recommend or implement solutions, and assist with form intake and processing. Monitor departmental email inboxes and respond promptly with professional written communication, providing accurate information on student account updates, financial aid processes, and policy changes. Represent the office at orientations, workshops, and resource fairs by presenting financial information and directing current and prospective students to appropriate resources. Plan and lead individual and group financial literacy sessions for students and staff; support broader financial wellness initiatives and respond to outreach requests as needed. Proactively identify students who may benefit from financial education; coordinate outreach strategies, maintain tracking systems, and support assessment and reporting efforts. Maintain up-to-date knowledge of federal and state financial aid regulations and their impact on student eligibility and services; stay informed about relevant software systems and their integration with financial aid, billing, and payment processes. Assist in developing and implementing financial communications in collaboration with student service areas; create presentations and promotional materials, and contribute to digital communication strategies across email, social media, websites, and signage to raise awareness of key deadlines and financial processes. SUPPLEMENTAL FUNCTIONS: Maintain filing system for records; review and analyze financial data relative to department, including imaging of documents for record retention purposes. Coordinate activities with other departments, serving as liaison to support integrated student services. Participation in occasional evening or weekend events may be required. COMPETENCIES: Ability to Learn Analysis/Problem Identification Collaboration Consistency Integrity Service Orientation MINIMUM QUALIFICATIONS: Education: Bachelor's degree in business or related field Experience: 1 year work-related experience or equivalent combination of education and experience Required licensure, certification, registration or other requirements: Valid driver's license with a motor vehicle record (MVR) compliant with the University Vehicle Use Policy. DESIRED QUALIFICATIONS: Higher education experience. Developing and delivering presentations. Demonstrated experience working in a fast-paced environment. Experience with Microsoft Office Suite. REQUIRED APPLICATION MATERIALS: Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application: Cover letter Resume or C.V. Contact information for four work-related references (references will only be contacted if you are selected as a finalist for the position). Due to a current system limitation, you may only be prompted to upload your resume/CV and a Cover Letter. To ensure your application is complete, we recommend you put all of your application materials into one file with your cover letter. However, if you're experiencing any issues in doing so, please send any additional application materials to ****************, and a recruiter will manually add them to your application packet. To help us process your application more efficiently, please include the 6-digit job ID number (located at the bottom of the job posting) in your email. WORK LOCATION: On-campus: This position provides vital support to campus customers, and the successful candidate must be available to work on campus. WORK AUTHORIZATION REQUIREMENTS: The successful candidate must be eligible to work in the United States. Sponsorship for H-1B work authorization or work visa is not available for this position. HIRING STATEMENT/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at ************ or email ****************. ABOUT LARAMIE: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website. Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit ************************
    $34k-43k yearly est. Auto-Apply 11d ago
  • Customer Service Representative

    Adecco 4.3company rating

    Customer service advisor job in Hillsdale, WY

    Adecco is seeking Customer Service Representatives for immediate openings with our client in Cheyenne, WY. Weekly pay starting at $17.00-$20.00 per hour and competitive benefits with options such as medical, dental, vision, and 401(k). Apply now! As a Customer Service Representative, you will provide exceptional customer support through a combination of phone support and administrative duties, including assisting with subscription renewals, handling legal documentation, and performing data entry. These Customer Service Representative positions require a high level of professionalism in all interactions, at least one year of relevant customer service experience, strong computer and technical skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.), accurate and efficient data entry skills, experience with multi-line phone systems, and a high school diploma or GED. Experience in an office setting is preferred but not required. Click on Apply Now to be considered for these Customer Service Representative Jobs in Cheyenne, WY. Pay Details: $17.00 to $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $17-20 hourly 1d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Cheyenne, WY

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $31k-37k yearly est. 3d ago
  • Service Writer

    Floyd's Truck Center

    Customer service advisor job in Casper, WY

    Job Details Casper - CASPER, WY ServiceJob Posting Date(s) 10/01/2025 12/15/2025Description Responsible for estimating and selling repairs to customer vehicles and communicating with the customer on a timely basis, working in coordination with the technicians, and addressing problems in a professional manner. Essential Duties & Responsibilities including the following. Other duties may be assigned. Determine costs and completion date. Communicate the expected repair time to the customer. Analyze progress to maximize efficiency and maintain high-quality repairs. Delegate jobs to technicians as appropriate considering skill level. Effectively utilize current resources. Prior to the start of a repair job, ascertain the correct part numbers on repair orders and help the parts department pull and post the appropriate parts. Diagnose problems correctly and accurately describe those problems in the repair order. Together with the service department manager work to establish and maintain an effective and proficient service department with excellent customer satisfaction. Be available to aid technicians as appropriate if they have trouble completing service work. Produce accurate estimates for wreck and internal repairs. Provide cashier transactions when needed. Adhere to procedures for timely and proficient dealing with warranty items such as correct storage and labeling. Become familiar and proficient with all phases of the computer system needed for parts and service management, developing, and maintaining the skills required. Start and finalize repair orders for warranty, the customer paid, and internal repair. Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty. Be polite and friendly and greet customers promptly. Conduct telephone transactions courteously, and quickly. Provide excellent customer service for all customers whether external or internal. Sell supplementary services by notifying the customer of service specials or any additional work that is needed on their vehicle. Notify customers promptly regarding any delays, changes, or additional work that is required. When repeat repairs are presented, give special attention as needed to make sure the issue is corrected. Do not make commitments to customers that cannot be met, or are not likely to be met. Communicate with customers to keep expectation levels appropriate. Complete assigned training, as required, for product knowledge, transportation safety, and per company policies and procedures. General Expectations Devote himself/herself to ensuring satisfaction to customers. Determine management, production, and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow-through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state, and local requirements which govern the company's business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company's non-disclosure and confidentiality policies and agreements. Work evening, weekend, and holiday work hours as required. Qualifications Qualifications Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet the company's production and quality standards. Physical Requirements This position requires you to move throughout the company facility primarily in air-conditioned areas for most of the shift, stand, walk bending, twisting and/or stooping, and kneeling or squatting on a regular basis, and frequently seated during deliveries. Lifting over 50lbs on an irregular basis. This position also could involve climbing stairs, reaching and/or lifting overhead on a regular basis. On a regular basis this position involves repetitive hand/finger movement, grasping/grabbing with hands, and pushing & pulling motions. This position will involve driving during varies seasonal weather conditions, both in the daylight and early morning/evening hours are possible.
    $35k-54k yearly est. 60d+ ago

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