Customer service advisor jobs in Wyoming - 278 jobs

Job Posting: Access Support Representative Contract: Long Term We're looking for a friendly, service-driven professional to support daily workforce access at a busy construction site. In this role, you'll be the first point of contact for workers arriving on site-helping them check in, guiding them through onboarding, and ensuring they have a smooth, positive experience. No construction or platform experience is required-full training is provided. If you enjoy helping people, staying organized, and keeping operations running smoothly, this role is for you. What You'll Do Welcome workers as they arrive and provide helpful, courteous assistance throughout the check-in process Support digital badge scanning, QR code check-ins, and other access tools Verify credentials and required documents, ensuring workers meet site-entry requirements Guide workers and subcontractors through onboarding steps, such as account setup and document uploads Assist with mobile check-ins, digital badges, and basic system navigation Help resolve simple access or login issues and escalate when needed Issue temporary badges and visitor passes with a calm, professional demeanor Communicate clearly with workers, supervisors, and subcontractor teams Monitor access points to ensure safe, authorized entry Document and report irregularities or recurring issues What Makes You a Great Fit Strong customer service background in any industry (hospitality, retail, call centers, healthcare support, etc.) Friendly, patient, and confident when assisting individuals with varying levels of technical comfort Quick learner who is comfortable navigating new technology Professional and composed in fast-paced or outdoor environments Dependable, detail-oriented, and able to follow established procedures Comfortable standing or walking for extended periods and working outdoors Bonus: Experience in help desk, dispatch, tech support, administrative roles, or site operations Work Environment Full-time, onsite presence at an active construction site. This is NOT a desk job. You will be on your feet most of the day. Fast-paced environment with steady interaction and customer-facing support PPE required (provided as needed) OSHA training reimbursement available Comprehensive training on all tools, processes, and workflows

Remote - US Resident Only Our fast-paced company would benefit much from a motivated and self-starting Customer Support Representative. Acting as the first point of contact for our valued clients, you will be in charge of providing exceptional service, addressing their queries, fixing issues, and ensuring their whole delight. Main Responsibility: Whether clients reach you via phone, email, chat, or another means, be sure you reply promptly and professionally. By responding to questions, addressing problems, and offering technical support for goods and services, you help customers. Keep yourself current in all of our goods and services so you can give them appropriate recommendations. To provide a first-rate client experience, kindly and sympathetically handle client complaints, problems, and concerns. Working with internal teams, rapidly escalate and address challenging tasks. On the customer service site, log all letters and support requests in great detail. Stay always focused on offering insightful comments and ideas to improve the client experience. Maintaining current on policy changes, product updates, and best practices helps you to provide the best possible help. Essential Skills: valid job history helping customers or other stakeholders. adept in both spoken and written expression. Excellent ability for problem solving and analysis. able to handle several chores at once and perform effectively under duress. proficiency with customer service tools and understanding of basic troubleshooting techniques. being kind, patient, and driven in helping others. Minimum requirement: completion of high school; desired: further customer service certifications or training. What Values Your Company Most? Keystones of success are teamwork and mutual support. Possibility to develop professionally and pick fresh abilities. Affect customer perceptions of the company's operations as well as its performance. Competitive compensation and benefit package.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

**_What Data Management and Governance contributes to Cardinal Health_** The Data & Analytics Function oversees the analytics life-cycle in order to identify, analyze and present relevant insights that drive business decisions and anticipate opportunities to achieve a competitive advantage. This function manages analytic data platforms, the access, design and implementation of reporting/business intelligence solutions, and the application of advanced quantitative modeling. Data Management and Governance provides direction of data assets and is responsible for data strategy, quality, standards and service levels. Data management acquires, validates, standardizes, enriches, protects and publishes structured, third party and unstructured data for use by the business. Governance defines and implements policies, standards and metrics that ensure the effective and efficient use of trusted data and statistical models to support regulatory and business goals. **_Accountabilities in this role_** + Serves as a trusted resource for broad and deep Customer Master Data subject matter expertise in the context of developing new business processes and technology solutions + Leverage skills to drive efficiencies for Cardinal Health related to the understanding, review, extraction, correction, or provision of Master Data to consumers of Master data. + Will be an expert consulting on data integrity related to customers and how information flows between teams and systems to drive decisions + Consults directly on data-driven solutions for gaps in visibility & enabling proper reporting + Work with cross-functional partners across our highly matrixed organization to understand both upstream inputs to, and downstream impact of, current and future customer master data processes + Able to capture and communicate clearly how the work being done brings value to Cardinal Health and its customers + Other duties as assigned **Proficiencies desired:** + Ability to comfortably and confidently manipulate large-volume data sets to extract insights and drive action + Ability to write complex SQL queries, understand database schemas, and optimize performance for data extraction and manipulation + Demonstrated ability to develop, implement, and maintain data automation workflows using Python. + Experience with relevant Python libraries for database interaction (e.g., SQLAlchemy, Psycopg2), data manipulation (e.g., Pandas), and API integrations + Ability to analyze complex data problems, design efficient solutions, and troubleshoot automation workflows. + Proficiency in data ingestion procedures + Understanding of data layering concepts within a database + Proven ability to build and manage data automation and reporting solutions using open-source tools and programming languages, minimizing reliance on proprietary software + Ability to explain complex work in a way that will resonate with partners regardless of technical acumen. + Experience with process improvement methodologies + Proficiency in stakeholder management + Ability to create clear process and automation documentation + Ability to advise in strategic business initiatives on the requirements from Customer Master Data to protect or improve customer experience or efficiency of service + Ability to build and maintain positive relationships with many functional partners and stakeholders + Ability to comfortably and confidently consult on risk to service levels resulting from new process(es), in or outside our team **Familiarity with these is helpful:** + Understanding business concepts as they apply to various Cardinal Health functions and providing expertise on how Customer Master Data contributes to those functions + Experience working with Data Governance to identify opportunities for data cleanup that may deteriorate our ability to provide effective service efficiently + Experience as a leader, formally or informally, including direct or influential leadership + Familiarity with data visualization techniques and tools + Familiarity with Artificial Intelligence concepts and their practical application in the business + Understanding of data governance, quality, and remediation procedures + Familiarity with various factions of medical services or administration and their customers in the medical industry (Labs, 3rd party billers, nursing services, management services, GPOs, RPCs etc.) + Experience pursuing enhancements and defects for technology solutions (SAP, IBM, SFDC, etc.) + Understanding of contracts, liability, and risk mitigation + Familiarity with standard accounting practices + Knowledge of data standardization and classification + Adaptability to an ever-changing market **Qualifications** + 3-5 years of industry experience preferred + Process oriented, with experience in process mapping + Effective communication and facilitation skills to collaborate across various teams and leadership + Strong knowledge of Cardinal Heath business processes and systems preferred + Ability to manage multiple priorities and meet deadlines + Personal courage and resiliency + Self-driven and eager to learn + Trusted to do the right thing **_What is expected of you and others at this level_** + Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects + May contribute to the development of policies and procedures + Works on complex projects of large scope + Develops technical solutions to a wide range of difficult problems + Solutions are innovative and consistent with organization objectives + Completes work; independently receives general guidance on new projects + Work reviewed for purpose of meeting objectives + May act as a mentor to less experienced colleagues **Anticipated salary range:** $80,900 - $103,950 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Primary Responsibilities may include but not limited to: * Policy & endorsement issuance * File documentation and set-up * Review account information for data entry into appropriate systems * Order, prepare and/or update reports * Policy Rating and/or initial entry into rating model * Processing of various underwriting transactions and requests * Correspond with brokers for information at Underwriter's request * Booking/Invoicing * Coordinate services with other services units, as needed * Other duties and special projects as assigned Key Competencies * Analytical and problem solving ability * Detail-oriented * Customer-focused * Collaborative and team-oriented * Strong communication and organizational skills Education and Experience * Bachelor's Degree preferred * 2+ Years experience in same or related field #LI-JD1 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,000 - $79,900/year (San Francisco, LA, Seattle, WA) * Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. * Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: December 09, 2025 14400 Arch Insurance Group Inc.

**Become a part of our caring community and help us put health first** As a Clinical Care Oversight Professional, you will provide clinical support to the assessment and evaluation of patients' needs and requirements to achieve and/or maintain optional wellness. Your work assignments are often straightforward and of moderate complexity. As a Clinical Care Oversight Professional, you will support a member's optimal wellness state by recommending members/families toward and facilitate the interaction with resources appropriate for the care and wellbeing of patients. You understand your own work area professional concepts/standards, regulations, strategies, and operating standards. You will make decisions regarding your own work approach/priorities and follow direction. Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation. **Use your skills to make an impact** **Required qualifications:** + Minimum required education: LPN/PTA/OTA licensed in Florida with no disciplinary action. LPN candidates with multistate compact license can also be considered. + Ability to work independently under general instructions and with a team + Ability to clinically assess, plan, and advocate for patient's health needs + Ability to speak clearly and concisely + Ability to document calls and interaction by typing on a keyboard while speaking to a patient on the phone + Deliver care that exemplifies CenterWell Home Health's commitment to achieving 5-STAR quality, improved patient outcomes, and value-based care, in alignment with our mission to provide compassionate, personalized healthcare. **Preferred qualifications:** + A minimum of 1-2 years related work experience in Home Health + Experience with HomeCare HomeBase (HCHB) and/or PointClickCare Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $41,900 - $56,600 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 01-22-2026 **About us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a Technical Service Representative I located in Casper, Wyoming. This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. What's in it For You: Access to best-in-class resources, tools, and technology Opportunity for a long term, advanced career path A culture that values safety first, including training and personal protection Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more! What Will You Do: Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts. Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts. Possible travel within assigned sales territory 10% Minimum Qualifications: High school diploma or equivalent Must have a valid Driver's License and acceptable Motor Vehicle Record Must be 21 years of age or older to operate a company vehicle 1 years of successful technical service or field sales support experience No immigration sponsorship offered Preferred Qualifications: Associate's Degree or Trade School Certification 2+ years of successful technical service or field sales support experience Must have a strong mechanical aptitude Water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems) History of working in a field that required autonomy and self-motivation Prior experience that demonstrates a strong work ethic and ability to multi-task Physical Demands: Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high. Role is deemed safety-sensitive and may be subject to employer or customer drug testing. About Us: ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that's been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that's been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal. Our Commitment to Diversity and Inclusion We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.

The Customer Service Guru/ Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing process. About Us: The most effective job descriptions use this section to show why the company is a great place to work. Describe your company's values, culture, mission, and any awards the team has won. You can also mention the type of cars you're offering, the location of your showroom, and the sales success rate. After reading this section, job seekers should understand how your dealership stands out against the competition. Automotive Sales Associate/ Product Specialist Compensation and Benefits: Competitive Pay Health Insurance PTO & Sick Live 401(K) Compensation: $13 - $30 Customer Service Guru/ Product Specialist Responsibilities: Offer assistance or direction to any customer who enters the car dealership Assist customers in making a purchase decision by asking questions and listening carefully to their responses and needs Work directly with our employees and customers to develop relationships and help to enhance the sales process Explain product performance, application, and benefits to prospective customers Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses Customer Service Guru/ Product Specialist Requirements: Enthusiasm and high energy throughout the sales workday Friendly, competitive personality, especially when handling objections & negotiating pricing Strong customer service, communication skills, computer and basic math skills Interest in training additional sales associates once you get up to speed and working in a team environment Clean driving record & valid driver's license Laramie Range Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Customer Service Compliance Administrator is responsible for ensuring that customer transactions, account validations, and communications comply with regulatory requirements and company policies. This role utilizes fraud prevention tools, trade compliance systems, and identity verification processes to safeguard the organization while supporting excellent customer service. Essential Duties and Responsibilities: Fraud Prevention & Risk Management Operate and monitor Decision Manager to detect and prevent fraudulent transactions. Investigate flagged cases, escalate issues, and recommend corrective actions. Collaborate, when required with finance and IT teams to refine fraud detection rules and thresholds. Domestic Shipment Compliance Sort Visual Compliance screenings to ensure adherence to domestic regulations and restricted party lists.. Document compliance checks and maintain audit-ready records. Partner with compliance officers to resolve potential violations. Identity & Address Validation Use systems that validate customer addresses against driver's license or government-issued ID databases. Ensure accuracy of customer records and prevent identity fraud. Support customer service representatives in resolving discrepancies. Customer Service Support Provide guidance to customer service team members on compliance-related inquiries. Act as a subject matter expert for compliance tools and procedures. Documentation & Reporting Maintain logs of compliance checks, fraud investigations, and validation outcomes. Prepare reports for management on compliance trends, risks, and system performance. Support audits and regulatory reviews with accurate documentation. Maintains and updates accurate records within the Magpul Customer Relationship Management (“CRM”) system. Complete computer transactions necessary for proper customer transactions within the Magpul ERP system. Continually evaluate process to reduce waste and add value. Provides timely and accurate information to incoming customer order status questions. Provides timely feedback to Magpul management regarding service failures or customer concerns. Responsible for actively ensuring the retention of the company's customer base which includes promoting the organization to existing customers. Provides back-up support to other group members in the performance of job duties as required. Adheres to all corporate policies, guidelines and statutory requirements and recommends to senior management adoption and/or changes to policies and guidelines to reflect circumstances within the customer service area. Continually updates knowledge on new and existing product lines. Work overtime as required by workload of department. This role may assist in other functional areas as business conditions dictate. Other duties as assigned. Travel up to 5%. Minimum Education/Experience Requirements High school diploma or GED required. Experience with Compliance, Risk Management, or related field (or equivalent experience) preferred. 1 year experience in compliance, fraud prevention, or customer service operations. Familiarity with Decision Manager, Visual Compliance, or similar compliance/fraud detection systems. Knowledge of regulatory requirements (e.g., trade compliance, identity verification, data privacy). Excellent analytical, problem-solving, and communication skills. Ability to work cross-functionally with customer service, compliance, IT, and finance teams. Job Knowledge, Skills and Abilities: Proficient in basic math and problem solving. Proficient in compliance software, CRM systems, and Microsoft Office Suite. Ability to interpret data, identify patterns, and recommend solutions. Clear, professional communication with internal teams and external customers. Strong attention to accuracy in compliance checks and documentation. Commitment to ethical standards and regulatory compliance. Must be a self-starter and take ownership of projects. Must be able to understand and accept internal and external training. Enthusiastic, cooperative, and positive behavior. Additional: This position reports to the Customer Service Supervisor. Competitive pay rate commensurate to experience. Must be eligible to work in the United States for any employer. The applicant must be authorized to receive Technical Data and/or Technology under U.S. export control laws. Any offer made is contingent on the applicant passing a background check that will include a restricted party screening and, for prospective employees who are Foreign Persons, on the Company obtaining all necessary export licenses. In addition the applicant will be required to pass a criminal background check and drug screening. Magpul is an equal opportunity employer. Veterans/Disabilities

Heritage Landscape Supply Group is seeking a self-motivated, customer service-oriented individual for a Customer Service/Counter Sales Associate role. This full-time position will focus on order entry at the sales counter with other related duties such as: warehouse, stocking shelves, shipping products, and loading trucks. The workweek is Monday through Friday, with an opportunity for overtime during the busy season. ESSENTIAL DUTIES Entering orders at the point of sale using the company computer system Interacting with customers over the phone, via email, and in-person Greet customers with a friendly attitude Basic computer and phone skills Communicate to customers the correct product for their application Communicate to customers how the material is priced and sold Create Sales Orders Create Quotes to estimate the cost of projects, quantities of material needed from customer measurements Efficient scheduling of truck deliveries Clear communication between manager, employees, and clients Being honest, courteous, and respectful to customers & employees at all times Maintain and assist to keep a clean work environment Learn basic knowledge of products available to customers Inform management of products/special order material customers need Assist with Inventory Cycle Counts Order picking/staging/Replenishment Shipping/Receiving Loading/unloading delivery vehicles Other related duties as assigned REQUIREMENTS Basic computer knowledge and Internet use Experience with irrigation/landscaping products but not required Bilingual (English and Spanish) is preferred, but not required Forklift experience helpful Ability to lift 75 lbs; 50 lbs on a repetitive basis Able to a pass pre-employment drug test/background screening Job Location: Silver Creek - Jackson125 Scott Lane #1 Jackson, WY 83001As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: ************, or by email to: *************************** with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.

Summary/Objective The Cultural Engagement Specialist coordinates and facilitates patient groups and services for the Native American Cultural Enhancement Program (NACEP) in Volunteers of America Northern Rockies' residential programs. The individual is also responsible for building and maintaining positive partnerships with religious and spiritual leaders to support NACEP. Essential Functions Meet with new NACEP clients, to assist in providing information and orientation. Develop and foster meaningful relationships with patients aimed to assist them in successfully completing their program and successfully reintegrating into their community and having continued success in recovery. Provide individual client recovery support and psycho-educational recovery groups, and document in the electronic medical record. Provide regular check-ins to give encouragement, motivation, and support to help them complete their treatment program. Collaborate with the Treatment Team to address patient concerns hindering the client's recovery process and provide NACEP support. Provide/assist with transporting clients. Understands the specifics of addiction and the 12-step model. Assist with sustaining the NACEP curriculum and ensure NACEP treatment meets White Bison certification requirements. Assist in purchasing and maintaining an inventory of products needed for NACEP. Competencies Effective communicator Highly collaborative with parties both internally and externally Respectful and professional toward patients Calm under pressure and crisis Maintain strict patient confidentiality Empathetic and able to relate to patients with addiction Continuous demonstration of behaviors aligned with a posture of VOANR cultural values Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a residential treatment facility environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. Physical Demands The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require the ability to bend or stoop as necessary. This position must be mobile throughout the facility, as well as work on a computer for periods. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work vary according to shift and patient needs. Travel Travel is required as needed to various locations as a part of the admission and discharge process. Required Education, Experience or Eligibility Qualifications High School education or equivalent plus one or more years of experience in a residential treatment facility Proficient with a variety of computer software programs, including but not limited to Microsoft Suite and desktop publishing Exceptional and demonstrated time management skills to stay organized and meet tight deadlines Completion of at least two Wellbriety programs. White Bison certification in all three Wellbriety programs or have the ability to obtain within six months of the hire date. Preferred Education and Experience Associate degree from an accredited program in a mental health discipline with a concentration in addiction, chemical dependency, or substance abuse One or more years experience in industry business development and research and development EEO Statement Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need reasonable accommodation pursuant to the ADA, please contact us at ************.

Job Title: Homeowner Services Specialist Reports To: Director of Operations Mission: Seeking to put God's love into action, Habitat for Humanity brings people together to build homes, communities and hope. Overview: The Homeowner Services Specialist manages the homeownership program for Habitat for Humanity, including working with our partner bank delivering home loan applications for processing, origination, and underwriting services. This position is also responsible for managing the financial and homeowner maintenance curriculum and providing pre-purchase and post-purchase support to Habitat homeowners building strong relationships that reflect partnership. Additionally, this position leads the income qualification process of our Habitat Home Repair program and payment plan implementation. Essential Functions: Manage procedures for the recruitment, processing, and selection of homeowners according to Federal & State regulations, and HFHEB policy. Manage the application process for the home repair program, establish payment plans, and provide resources as needed. Interact with applicants during the application process to request additional information, clarification, and provide program status to applicants. Schedule closings and coordinate the sale of the loan for servicing. Schedule all homeowner events including home dedications, groundbreakings, and wall-raisings. Provide pre-purchase and post-purchase support to current homeowner partner families, including bi-weekly and quarterly updates with all advocates and families. Recruit and train “Advocates” for our partner families and maintain a current list of housing support services and resources. Manage a diverse homebuyer & financial education curriculum and establish partnerships with organizations that will enhance the homebuyer and financial education experience. Work with the Marketing Department to promote classes and events and recruit community partners to facilitate educational workshops. Coordinate annual homeowner and program surveys. Annually maintain Qualified Loan Originator certification and commit to ongoing professional development in related field. Knowledge, Skills and Abilities: Believes in Habitat's mission and values and considers them as a framework for all professional decisions. Positive attitude and ability to multitask while meeting deadlines. Strong organizational and technology skills. Excellent verbal and written communication skills. Strong interpersonal skills. Ability to treat a diverse group of individuals with courtesy, dignity and respect. Ability to demonstrate a high level of ethics, integrity, sound judgment and maintain confidentiality with HFHEB information. Self-starter with ability to work both independently and collaborate with staff and volunteers. Education, Training and Experience Requirements: Background in real estate or mortgage lending strongly preferred. Ability to become a Qualified Loan Originator within three months of hire. Must pass Criminal Background/Sexual Offender Check and Credit Check. Proficient in all Office applications. How to Apply: Interested candidates should submit a resume and cover letter to ************************* Habitat for Humanity is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us in building homes, communities, and hope. Together, we can make a world where everyone has a decent place to live. This is a full time hourly position Pay Range: $18-$25/hour

Customer Service Representative AMVC-Prairie Hills Animal Hospital Part-time New state-of-the-art small animal practice is seeking a part-time customer service representative to join our team, available to work full shirts Tuesday's and Thursday's. This person will be the “face” of the clinic, as they are the first person to communicate with clients. This person will also be responsible for the daily flow of the clinic by scheduling appointments. Responsibilities: Greet and assist customers in a professional, friendly manner Answer telephones, providing excellent customer service Schedule appointments, allowing the appropriate time for service requested Configure invoices and ensure proper payment for services rendered Check clients in and out, including preparation of medical records Keep area clean and organized File paperwork Other duties, as needed, are assigned by management Qualifications: Strong communication and interpersonal skills Positive attitude and friendly disposition Critical thinking and problem-solving skills Maintain confidentiality at all times PC knowledge and keyboarding skills are necessary Animal handling experience preferred Previous experience in customer service preferred

Job DescriptionDescription: RNB State Bank is looking for a Customer Service Support Associate to join our team at our Saratoga, WY location! RNB State Bank is a locally managed independent community bank founded in 1899, offering an array of customized and personalized banking services that meet the needs of businesses and personal clientele. RNB State Bank takes pride in developing personal relationships with its clients while maintaining the highest level of professional service. Our mission is to not only provide personalized banking services for our clientele, but to encourage our staff to personally contribute to making a difference in the communities that we serve. The Bank is also working towards being a community leader that balances purpose with profit by considering the impact of its decisions on its workers, customers, suppliers, community, and the environment. What we are looking for: RNB State Bank is looking for a driven, reliable, hardworking employee who wants to make a difference and provide exceptional customer service for our clients and in our community. If your goal is to build a career that is impactful & fulfilling, consider joining the dedicated team. Benefit Package Offered: (Subject to Eligibility Requirements) 401(k) plan with company contributions Medical, Dental and Vision Insurance Supplemental insurance options Heath Savings Account with company contribution Employer paid Life/LTD AD&D Insurance Paid Vacation, Sick and Holiday time Flexible Spending Account Professional Development Resources/Tuition Reimbursement Employee Assistance Program An annual bonus may be paid to eligible employees based on company & individual performance. The Customer Service Support Associate provides customer service support to all financial branch functions, opens new accounts, sells Bank products, answers customer questions, resolves account problems and serves customers in a an efficient, timely and courteous manner by performing the following duties: Essential Duties and Responsibilities: Provides quality customer services as outlined in the Bank's New Account Standards guidelines. Answers incoming calls in a prompt, courteous and professional manner. Takes customer inquiries in person and by phone, including but not limited to account balances, researching items, providing copies of statements, and transferring funds. Assists customers with online banking and debit card related inquiries. Takes orders for checks and deposit slips. Explains the different types of products available to customers and suggests the most appropriate one for their needs. Establishes proper identification of customer and completes necessary forms requiring customer's signature. Inputs new account information or data changes into the on-line system. Assists customers in balancing their DDA accounts. Processes a variety of transactions using own judgment within limits regarding the validity of transactions presented. Receives installment loan payment and issues receipts. Processes mail deposits, night drop, and ATM deposits which are opened under dual control. Transfers funds and performs balance inquiries for customers using the on-line system. Maintains monthly records of all accounts opened and closed. Mails necessary documents to customers including but not limited to new accounts and loans. Prints reports from Director as needed. Organizes and scans documents. Files documents as needed. Provides notary services. Maintains adequate supply of documents for all branch related functions. Assists loan customers with account inquiries, loan payments and loan applications. Assists all departments with preparing customer packets for bank products. Responsible for adherence to regulations and Bank policies and procedures. Promotes Bank services and cross-sells Bank products. Nonessential Duties and Responsibilities: Performs all functions related to Safe Deposit Boxes. Takes the mail daily and delivers mail to the appropriate departments. Organizes and makes arrangements for Bank Board Meetings when in Saratoga. Organizes and sets up Blood Pressure Clinic. Organizes and sets up for branch parties and/or events. Performs all other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software. Certificates and Licenses: No certifications needed. Supervisory Responsibilities: This job has no supervisory responsibilities. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision. While performing the duties of this Job, the employee is regularly required to stand and talk or hear. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk; sit and stoop, kneel, crouch, or crawl. RNB State Bank is an Equal Opportunity Employer Requirements:

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00