Customer service advocate jobs in Bakersfield, CA - 156 jobs

The Customer Service Representative assists Bank customers on the phone with questions regarding their accounts and Bank products. They must be able to maintain confidentiality and be prepared to deal with upset customers in a professional manner. To remain in the Customer Service Center, the employee must satisfactorily complete or have completed Bank of the Sierra's Teller Training Program and the New Accounts Training Program. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO: Have a polite and engaging telephone decorum. Process a minimum of 175 phone calls daily. Maintain an acceptable knowledge level of Bank products and compliance issues. Assist customers with questions regarding Bank products. Be willing and able to learn all "back office" job functions in the CSC. Be willing and able to cross-sell bank incentive products daily. Assist customers with questions regarding their various accounts. Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments. Maintains confidentiality; listens to others without interrupting; keeps emotions under control. Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethics; upholds organizational values. Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Other duties may be assigned. REQUIRED KNOWLEDGE SKILL AND ABILITY: To perform the job successfully, an individual should demonstrate the following competencies: Excellent customer service skills, attentiveness, information retention, tact, and diplomacy in dealing with both customers and employees. Mathematical skills. Strong communication & organizational skills. Detail-oriented, with a high degree of accuracy. Competence with computers, telephone, 10-key calculator, other office machinery, Word, and Excel. Ability to work in a fast-paced environment & under pressure as needed. EDUCATION AND EXPERIENCE: High school diploma or GED equivalent required. Two (2) or more years of experience in bank operations, new accounts, or credit assistant/loan positions WORK ENVIRONMENT: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, filing cabinets, and fax machines. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand, use hands to handle or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to walk and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. AT-WILL EMPLOYMENT NOTICE: I understand that, if hired, my employment with Bank of the Sierra is at-will, meaning that either I or the bank may terminate the employment at any time, with or without cause or advance notice, so as long as the reason is lawful. By submitting this application, you understand and agree to the at-will notice. Bank of the Sierra is proud to be an equal opportunity workplace and is an affirmative action employer committed to equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

a { text-decoration: none; color: rgba(70, 79, 235, 1) } tr th, tr td { border: 1px solid rgba(230, 230, 230, 1) } tr th { background-color: rgba(245, 245, 245, 1) } Customer Service Specialist Full Time l Onsite l Kern County Our client in Kern County is seeking a Customer Service Specialist to serve as a key point of contact for customers and internal teams. This Customer Service Specialist role is ideal for someone who enjoys creating positive customer experiences while working in a supportive environment. As a Customer Service Specialist, you will play a vital role in supporting daily operations and strengthening long‑term customer relationships. Why Join Our Client Be part of a service organization with over 30 years of proven success in the industry Experience a supportive, family‑focused environment where relationships truly matter Enjoy autonomy in your role as a Customer Service Specialist, with your individual contributions recognized and valued Work for our client, a company renowned for its commitment to quality and exceptional customer satisfaction Take advantage of competitive paid time off to support work‑life balance Collaborate with a fun, energetic, and dynamic group of professionals who take pride in their work Compensation: $40,000 - $52,000 Key Responsibilities Serve as a primary point of contact as a Customer Service Specialist, delivering professional and courteous service to customers Answer inbound calls, schedule services, and respond to customer inquiries efficiently and accurately Coordinate with internal departments to ensure seamless service delivery and issue resolution Maintain accurate customer records, notes, and documentation within internal systems Follow up with customers to confirm satisfaction and support ongoing service relationships Represent our client's high standards for service excellence in every customer interaction Qualifications Previous experience in a customer‑facing role; experience as a Customer Service Specialist is strongly preferred High level of professionalism, reliability, and attention to detail Comfort using scheduling software, CRM systems, or similar tools #LI-TM7 #INJAN2026

About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together. For more information please visit ***************** 2024 Akzo Nobel N.V. All rights reserved. Job Placement This position is remote and will be performed from a home office. AkzoNobel will provide all necessary equipment to perform the duties of this role, including a laptop computer, monitors, and a company-issued mobile phone. Job Purpose To deliver an exceptional customer experience by serving as a trusted point of contact for customers, ensuring timely, accurate support across order processing, issue resolution, and information requests. Partners closely with sales teams to support business growth and reinforce AkzoNobel's reputation for best-in-class customer service. Total Compensation * Annual base Salary of $60,000.00 to $70,000.00 * 4% Bonus based on personal and corporate performance. * 3 weeks' vacation + 5 personal/Sick days + company determined floater days. * Pension Plan * Benefits including Drug, Medical, Life Insurance, Paramedical (including massage) an more. * Employee Assistance Program * Telemedicine * Physical Fitness Reimbursement Key Responsibilities * Serve as the primary point of contact for customers, responding to inquiries and resolving issues in a professional and timely manner. * Manage customer complaints and coordinate resolutions, including returns or credits when required. * Process customer orders quickly and accurately * Track orders and coordinate with sales, planning, and logistics teams to ensure timely delivery. * Prepare and provide price quotations, including non-standard pricing Support the end-to-end order-to-payment process. * Maintain accurate customer service records and prepare customer reports as required. * Identify root causes of service issues and recommend process improvements. * Comply with all company policies, safety standards, and regulatory requirements. Job Requirements * Education: High School diploma or GED required. * Experience: 3 Years in Customer Service or Inside Sales Role. * Computer Skills: Solid computer proficiency, including Microsoft Excel and Word, with the ability to quickly learn new software applications; Experience working with SAP or similar ERP systems preferred. * Bilingualism French and English: Proven ability to communicate clearly and professionally with internal and external customers, both verbally and in writing. * Organization Skills: Strong ability to work independently while effectively managing multiple priorities. * Data Entry and Management: Ability to accurately enter and manage data using standard office technology (computer, keyboard, phone, and related equipment). This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact **********************. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered. At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. Requisition ID: 51199 #LI-KT1

The Girl Engagement Specialist is responsible for creation and coordination of Girl Experience activities while utilizing the Girl Experience Leadership Experience and other GSUSA developed tools/curriculum. This role will create the activity, identify the appropriate vendor/facility for the activity, schedule the activity with Girl Experience Team, and create prescribed marketing materials for activity. The Girl Engagement Specialist is responsible for delivery the Girl Scout Leadership Experience through scheduled Girl Experience activities. This person will have responsibilities within the one of the four pillars; they will be the lead on activity development within that pillar. ESSENTIAL DUTIES & RESPONSIBILITIES: Executive Support • Ability to develop innovative, creative and community-based programming for all Girl Scouts in the GSCCS council in the STEM, Life Skills, Outdoor, or Entrepreneurship fields. • Implementation of assigned Council Girl Scout events, activities and resources based on the Girl Scout Leadership Experience to meet the needs of girl and adult members. • Follows the developed marketing strategies to ensure the increased participation of Girl Scout members and non-Girl Scout members in Council-sponsored events and activities. • Works in tandem with all members of the Girl Experience team to facilitate department goals and assignments. • Follows through on all required steps within a Girl Experience activity structure to ensure that activities and events are based on girls' interests and Council objectives and evaluations are performed on all program offerings. • Provides professional, quality customer service to members, volunteers, staff, and other community contacts. • Assists with the implementation of girl and adult training throughout the Council. • Performs other duties as assigned. Requirements SKILLS AND QUALIFICATIONS: • Strong communication, organization and time management skills, as well as public speaking and program capabilities. • Ability to plan, organize and prioritize work, while managing multiple deadlines in a continually changing work environment. • Ability to use sound judgment, ability to work independently as necessary and/or work collaboratively in a team setting. • Ability to adapt well to changing circumstances, direction and strategy. • Ability to work a flexible schedule, including evenings and weekends, and a willingness to travel throughout the Council. • Ability to work with individuals of diverse backgrounds and ages. • Candidate must possess excellent written skills, computer skills including but not limited to Word, Excel, and PowerPoint. • Candidate must be able to work with teams and foster team development which in turn will create a learning organization. • Candidate must lead by example, understand his/her limitations and not be afraid to ask for guidance when needed. • Candidate must understand the role of the volunteers and understand his/her role as a servant leader. • Candidate must have excellent public speaking skills and must be willing to make presentations. • Candidate must have the ability to stay focused on task while balancing other important tasks at the same time. • Candidate must be able to maintain regular attendance. CERTIFICATES, LICENSES, REGISTRATIONS: • Valid California state driver's license. • Meet Council requirements for driver insurability. ADDITIONAL JOB REQUIREMENTS: • Clearance of background check. • Become a registered member of GSUSA and GSCCS. • Access to reliable transportation. SELECTIVE ABILITIES & PHYSICAL DEMANDS: • The incumbent must be able to perform the following qualifications in order to be offered and/or maintain employment in this position. • Physical ability to frequently stop, kneel, bend, crouch, and reach overhead. • Use of light force to lift, carry, push, pull or move objects up to 20 pounds, frequent weekends and evenings/nights. • This position requires the ability to remain stationary and to use computer monitor, keyboard and mouse for extended periods of time. • Willingness and ability to work flexible schedule • Frequent weekends and evenings • Must be able to speak and communicate clearly, such as in public speaking engagements. • Other demands, as determined by council. Salary Description 20.19

Burrtec Waste Industries, Inc. is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position: Customer Service Representative SALARY RANGE: $22.05/hour - $24.30/hour Provides a variety of customer service duties by interacting, servicing, and consulting with customers via telephone or face-to-face. ESSENTIAL DUTIES Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions Effectively communicate the various commercial and industrial services available and the cost associated with the service Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into the in-house system Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines Utilize the in-house system on a consistent basis to enter information into the remarks field regarding service/account status Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints Assist walk in customers, processes / post payments and performs cash register functions Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups Resolve billing disputes and effectively interprets and explains account history Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges Perform suppress billing functions Handle return mail by gathering accurate customer information and resubmitting the bill Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly Print invoices that have been generated Process refund request according to procedures and brings them to a “0” balance Experienced in debt collections with a focus on account follow-up and resolution of past-due balances Skilled in contacting customers regarding delinquent accounts and negotiating payment arrangements Ensures compliance with company policies and applicable regulations throughout the collections process Audits credit balances The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands. KNOWLEDGE, SKILLS, AND ABILITIES: Strong customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer. Good oral and written communication skills. Good listening skills and ability to elicit information. Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers. Flexible and have ability to handle multiple tasks. Detail oriented and have concern for quality. Computer Skills and ability to operate a 10-Key are required. Ability to learn and correctly interpret and apply policies and procedures. Ability to calculate change and file alpha & numeric documents. Demonstrates professionalism while maintaining positive and respectful customer relationships Strong attention to detail and organizational skills to manage multiple accounts effectively Maintains a positive attitude TRAINING AND EXPERIENCE: Previous customer service experience, required Previous call center experience, preferred PHYSICAL: Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain. Hearing sufficient to understand conversations, both in person and on the telephone. Ability to work on Microsoft Office (Excel and Word), 10-Key calculator, and FAX machine. WORKING CONDITIONS: Will work in an office environment and have daily contact with the public. We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values. Maintains a proper and professional stance in the designated area at the front of the store Act as a visual deterrent to prevent potential loss/dishonesty Review and understand the Store Emergency Response Guide Wear a complete Company approved uniform including a Body Worn Camera Greet customers appropriately, demonstrate courtesy and respect Establish and maintain a position at the front of the store or in a department Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management Adhere to all Company Policy and Procedure Document required incidents in AIIM Case Management Performs other duties as assigned Who We Are Looking For: You! Strong verbal and written communication Sound decision making skills Ability to take initiative and perform well independently Prioritizes/organizes workload and manages time effectively Able to stand for long periods of time 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 10650 Stockdale Hwy - Suite 200 Location: USA TJ Maxx Store 1413 Bakersfield CAThis position has a starting pay range of $16.50 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We provide youth sports instruction to our community that builds confidence and develops safety skills in a student-centered environment. Every day is different, with opportunities to make lasting impressions on children and families. This is a diverse, inclusive, and supportive workplace. Why Choose American Kids? It's a fun, creative, family-friendly environment Every day is different with new chances to make lasting impressions and build relationships You get to be a part of making a difference in the lives of children and families We're growing and opportunities for growth will continue to evolve. As a Customer Experience Representative, you are responsible for providing a high level of customer service to our families. You will work to build relationships with our families, providing personal attention while relaying account messages, giving tours, and answering various questions about the different activities we offer in our facilities. You can expect to be regularly communicating with families and fellow staff members so remaining calm and efficient during periods of high volume at the front desk is essential. You should be someone who is warm and welcoming while also being highly organized, dependable, and open to feedback. As a Customer Experience Representative, team member, you will report to the Director of Operations while also being supervised by Department Leaders of each individual department. As a Customer Experience Representative, you will provide support throughout the lobby as needed. We have a fun and rewarding work environment with a great atmosphere for someone who loves families and being around people. We offer paid training. Starting wage is negotiable with prior experience. This is a full-time position that requires afternoon/evening and weekend shifts. Responsibilities: Friendly engagement of families by computer, phone, and in person. Multitask to efficiently and professionally maintain accurate records and answer customer questions. Be a team player who is consistently dependable and reliable. Complete required training and be a continual learner. Follow our systems with a focus on follow-through and details. Smile and have fun! Create special moments and memories for our customers by providing them an excellent service with every interaction. Qualifications: Caring and compassionate human Able to maintain a professional, patient, and people-first attitude Ability to solve problems by proactively finding solutions Strong communication skills Customer Service Experience Great attitude and willingness to be coached The ability to focus in a fast-paced and loud environment The ability to commit to at least 1 year of employment, afternoons, evenings, and weekends required Ability to multi-task We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Compensation: $18.00 - $22.00 per hour Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking Able to respond appropriately to changes in direction or unexpected situations Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 10650 Stockdale Hwy - Suite 200 Location: USA TJ Maxx Store 1413 Bakersfield CAThis position has a starting pay range of $16.50 to $17.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

COURT SERVICES SPECIALIST TRAINEE/I/II North Kern Division, Delano Branch - 004 This regular, full-time recruitment closes at 5:00 PM on February 6, 2026. Trainee: $18.20 - $22.21 hourly Level I: $20.61 - $25.16 hourly Level II: $23.12 - $28.22 hourly Court Services Specialist Trainee: Under close supervision, and in a learning capacity, to perform routine legal clerical duties in support of court operations. This is the Trainee level position in the Court Services Specialist flexible classification series. Court Services Specialist Trainees perform a variety of routine, repetitive legal clerical tasks following established court procedures. Incumbents who successfully complete one year of employment and meet the employment standards may be promoted to Court services specialist I without further examination. Court Services Specialist I/II: Under general supervision, this specialized clerical level position performs a full range of clerical duties in support of court operations. Court Services Specialist I is the entry level of the Court Services Specialist series. Incumbents perform a variety of legal process duties under close supervision. This class is distinguished from the higher level Court Services Specialist II class in that the latter performs the more difficult work with more independence of action and exercises a greater degree of discretion in completion of tasks. These Court Services Specialist positions may work in any Superior Court Division. Court Services Specialist Trainee: * Learns to receive and examine legal documents for accuracy, completeness and conformity to requirements. * Assists with the preparation of documents and exhibits; files and sorts legal documents and related case materials; retrieves and delivers files and documents to court or appropriate parties. * Assists with providing information regarding court procedures and legal filing processes; explains fees and fines; and assists individuals in locating material and information. * Learns to verify, enter, retrieve, correct, and update information in a manual or automated recordkeeping system. * Learns to accept fines and fees; makes appropriate journal entries; issues receipts and balances cash drawers. * Assists with duties in support of jury activities such as drawing jury pools, qualifying jurors, and keeping records on juror compensation. * Operates a variety of office machines and equipment. * Prepares and sends a variety of routine correspondence. * All other job related duties as required. Court Services Specialist I/II: * Receives and examines legal documents for accuracy, completeness, and conformity to requirements; returns unacceptable documents; affixes seals and stamps to endorse, certify, and/or file documents. * Prepares and maintains documents and exhibits; files legal documents and related case materials; retrieves and delivers files and documents to court or appropriate parties. * Provides information regarding court procedures; answers inquiries and explains legal filing processes; explains fees and fines; assists individuals in locating material and information. * Verifies, enters, retrieves, corrects and updates information in manual or automated record keeping systems. * At the direction of a judge, prepares and issues legal orders such as warrants, writs, orders, subpoenas, abstracts, and other official documents on behalf of the court; recalls warrants, exonerates bail, prepares judgments, and dismisses or seals cases in accordance with established codes and court procedures * Prepares a variety of documents related to court operations including court minutes, court calendars, notices of hearings, court appearances, or petitions; coordinates the flow of documents necessary for court assignments. * Accepts fines and fees; makes appropriate journal entries; issues receipts and balances cash drawers. * Performs duties in support of jury activities such as drawing jury pools, qualifying jurors, and keeping records on juror compensation. * All other duties as assigned. Court Services Specialist Trainee: Any combination of training, experience and/or education that would likely provide the required knowledge and abilities. A typical way to obtain the required knowledge and abilities would be an educational level equivalent to a high school diploma or G.E.D. AND one (1) year of full-time paid clerical experience. Type at a minimum rate of 35 net wpm. Court Services Specialist I: Any combination of training, experience and/or education that would likely provide the required knowledge and abilities. A typical way to obtain the required knowledge and abilities would be would be an educational level equivalent to a high school diploma or G.E.D. AND one (1) year of full-time paid experience performing clerical duties requiring knowledge of legal documents and court processes, and the ability to apply rules and procedures pertaining to legal actions or any equivalent combination of training and experience. Qualifying experience would typically be attained in a court, law enforcement?related agency, or in a private attorney's office. Type at a minimum rate of 35 net wpm. Court Services Specialist II: Any combination of training, experience and/or education that would likely provide the required knowledge and abilities. A typical way to obtain the required knowledge and abilities would be an educational level equivalent to a high school diploma or G.E.D. AND two (2) years of full-time paid experience performing clerical duties requiring knowledge of legal documents and court processes, and the ability to apply rules and procedures pertaining to legal actions, or any equivalent combination of training and experience. Qualifying experience would typically be attained in a court, law enforcement?related agency, or in a private attorney's office. Type at a minimum rate of 35 net wpm. All levels of the Court Services Specialist classifications require: Type at a minimum rate of 35 net wpm and Possession of a valid Class C California Driver License, required at the time of appointment. To view approved agencies to obtain a typing certification visit the link below: *************************************************************************** Online typing/keyboarding certificates will not be accepted. Knowledge of: general clerical and recordkeeping practices and procedures; proper telephone etiquette; alphabetical, numerical and chronological sequences; and proper English usage, grammar, spelling, and punctuation. Ability to: learn the following: legal terminology used within area of assignment; follow procedures for filing and processing Superior Court documents, records and payments within area assigned; maintain accurate records; understand and follow both oral and written instructions; read and comprehend basic legal documents; use tact and poise in dealing with the public, attorneys, staff, and others including under difficult or tense circumstances; effectively communicate in both oral and written forms; type at a minimum rate of 35 net wpm; accurately enter/retrieve data using computerized recordkeeping systems as appropriate to assignment; accurately perform arithmetical calculations; operate standard office equipment including typewriter, computer terminal, printer, calculator, microfiche, telephone, copier and facsimile machine; meet the physical requirements necessary to safely and effectively perform required duties to include typing/entering data, assisting people at a counter, obtaining information from files, and moving boxes of materials and supplies on an occasional basis; and establish and maintain effective work relationships with those contacted in the performance of required duties. PHYSICAL REQUIREMENTS/WORKING CONDITIONS: The physical demands of this primarily sedentary indoor office job are: finger/hand/arm/upper body dexterity, repetitive hand/arm movement, pushing, pulling lifting 25 pounds occasionally, mobility (indoors and outdoors) typing, bending, stooping squatting, reaching, and prolonged sitting. The working environment includes repetitive tasks, reliance on office machinery, interaction with the public and co-workers and limited exposure to dust, odors, fumes, and noise. Mental functions include reading, writing/composition, math computations, problem-solving, decision-making, and multi-tasking. Incumbents are not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). All applicants are required to submit an updated online application. Résumés will not be accepted in lieu of the required application. Status Notifications: You will be notified by email through the governmentjobs.com site during the process of this recruitment. Some email accounts have been known to place these emails in the spam/junk file. Please check your email folders and/or accept emails ending with governmentjobs.com and kern.courts.ca.gov If your email address should change, please update your profile at ********************** We are open Monday through Friday, 8:00 a.m. to 5:00 p.m., and closed during Court holidays. To learn more about how to create an application click here. Equal Opportunity Employer

Join Fiesta Auto Insurance - Where Careers Take Off***$1000 HIRING BONUS OPPORTUNITY*** Are you ready to launch a rewarding career!? At Fiesta Auto Insurance, we don't just offer jobs-we offer careers with purpose, growth, and serious potential. No experience? No problem. We'll pay for your training and help you get licensed as an insurance agent in 30-45 days! What You'll Love About Working With Us: Hiring Bonus: Earn a $1000 retention-based sign-on bonus (restrictions apply) Competitive Compensation: GUARANTEED hourly base pay, PLUS commission, AND bonuses Paid Training: We'll cover your training and help with insurance licensing costs Direct deposit every Friday Mileage Reimbursement Benefits: vacation, free dental, affordable vision, health insurance, and 401(k) matching Supportive and team-oriented work environment Become a Certified Tax Preparer and earn commission during tax season What You'll Do Every Day: Deliver outstanding customer service and build lasting client relationships Educate clients on insurance options and recommend appropriate coverage Process insurance sales, payments, renewals, and policy changes Assist with local marketing and perform daily office tasks Contribute to a high-energy, goal-oriented team environment What We're Looking For: Motivated, professional, and customer-focused individuals Valid work authorization Reliable transportation Bilingual (English/Spanish) preferred Available Monday-Friday 9am-7pm, Saturday-Sunday 9am-5pm Willingness to obtain a Personal Lines Insurance License (we'll help you) Background check required during licensing process Ready to build a future with us? Apply now and start your journey with Fiesta Auto Insurance.Work schedule Weekend availability Holidays Day shift Overtime Supplemental pay Bonus pay Other Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Referral program Employee discount Paid training Mileage reimbursement

Job Description We are seeking a friendly, detail-oriented, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service and support. Key Responsibilities: - Respond promptly and professionally to customer - Resolve customer complaints and issues with empathy and efficiency - Provide accurate product information and assist with orders, return -Respond promptly and professionally to customers inquiries via in person Qualifications: - Previous experience in a customer service or support role proffered - Excellent communication skills-both verbal and written - Strong problem-solving abilities and attention to detail - Ability to multitask and work in a fast-paced environment - A positive, patient, and professional attitude What We Offer: - Opportunities for growth and advancement - Supportive and collaborative team culture - Onboarding orientation and continuous learning opportunities

Job Description About the Role We are looking for a driven, disciplined, and competitive Sales Consultant who can control conversations, build trust quickly, and close decisively. This is a performance-based role built for individuals who want income growth, authority, and real responsibility. You do not need prior solar or high-ticket sales experience to succeed here. What matters is your ability to learn fast, execute consistently, and take control of your outcomes. You are not just selling a product. You are consulting customers on high-impact solutions that improve long-term value and decision making. Your success is measured by execution, accuracy, and results. Key Responsibilities Conduct in-home or virtual consultations with qualified prospects Understand customer needs and present tailored solutions Lead conversations with confidence and structure Educate customers clearly on products, pricing, and process Handle objections with logic, professionalism, and control Close agreements and ensure all documentation is accurate Maintain strict pipeline discipline and CRM updates Coordinate with operations and support teams for execution Follow pricing, compliance, and process standards Protect company margin and brand integrity What We Expect Strong communication and persuasion skills High accountability and self-discipline Comfort with targets and performance pressure Ability to absorb training and execute quickly Professional conduct and presence Excellent time management Resilience to rejection and setbacks Process-driven mindset Requirements No prior solar or high-level sales experience required Strong willingness to learn and be coached Comfort speaking with customers and handling objections Confidence, competitiveness, and work ethic Reliable transportation and device access Benefits Performance-based compensation structure Uncapped earning potential High commission per closed deal Top performers earn significantly above industry average

Employment Details: Classification: Full-Time is non-exempt and will be paid on an hourly basis. Schedule: Monday-Friday 8am-5pm Benefits: · Medical · Dental · Vision · Paid Time Off (PTO) · Floating Holiday · Simple IRA Plan with a 3% Employer Contribution · Employer Paid Life Insurance · Employee Assistance Program Compensation: The initial pay range for this position upon commencement of employment is projected to fall between $20.00 and $24.99. However, the offered base pay may be subject to adjustments based on various individualized factors, such as the candidate's relevant knowledge, skills, and experience. We believe that exceptional talent deserves exceptional rewards. As a committed and forward-thinking organization, we offer competitive compensation packages designed to attract and retain top candidates like you. Position Summary: The Customer Service Representative is tasked with handling incoming calls from various stakeholders, including health plan members, employers, providers, and health plans, regarding inquiries related to benefits, authorizations, claim resolution, and eligibility. They are responsible for assessing the purpose of each call and delivering accurate and relevant information to callers, even when dealing with complex inquiries. Requirements Job Duties and Responsibilities: • Handle telephone inquiries from members, employers, providers, and health plan coordinators with professionalism and efficiency. • Exhibit a courteous, professional, and helpful demeanor to all callers, ensuring a positive customer experience. • Maintain composure and professionalism when addressing difficult or upset callers, employing de-escalation techniques as needed. • Promptly address caller needs by providing accurate information or efficiently transferring the call to the appropriate party or department. • Adhere to call center standards, including answering calls within established timeframes, managing the number of rings, minimizing on-hold time, and reducing call abandonment rates. • Consistently provide accurate, detailed, and thorough information to callers, ensuring understanding and resolution. • Utilize available tools, resources, and systems to research and resolve moderately complex issues effectively. • Escalate complex or significant issues to the supervisor or appropriate department, ensuring timely resolution and communication of potential impacts on other areas. • Maintain accurate records of interactions and resolutions in the designated system to ensure seamless follow-up and reporting. • Stay informed of organizational updates, policies, and changes that may affect call handling or customer interactions. • Demonstrate a commitment to continuous improvement by participating in training sessions, quality monitoring feedback, and team initiatives. • Perform any other duties as assigned. Qualifications: • High school diploma or GED required. • Proficiency in principles and processes for delivering excellent customer service. • Familiarity with medical insurance, basic medical terminology, and experience in a managed care environment preferred. • Strong organizational skills with the ability to manage multiple priorities and projects effectively. • Competence in using various general Office equipment such as desktop computers, copy machines, scanners, facsimile machines, and telephone equipment safely and accurately. • Typing speed of 45 words per minute or higher. • Bilingual proficiency in English and Spanish preferred.

Job DescriptionDescription: Under the general supervision of the Sales and Marketing Supervisor, the Customer Service Representatives are responsible for overseeing and effectively assisting new and existing customers with orders and addressing concerns relating to accounts. Shift/Hours: Monday - Thursday; 8:00 AM - 5:00 PM; Friday 7:00 AM - 4:00 PM. Hours may vary based on departmental requirements. Duties and Responsibilities: Answer incoming calls and emails to assist customers by handling inquiries including services, delivery, pick up, relocation and repair of equipment, installation/pick up for fence. Coordinate with other members of the team to ensure proper coverage for lunch and break periods. Input and validate all work orders and service tickets for accurate information. Work closely with all other departments to ensure customer needs are met. Send quotes to customers and help the sales team with overflow quotes and/or order entry when necessary. Coordinate with billing team on payments to specific accounts via check, ACH, or other means. Follow-up quotes to ensure delivery of materials in a timely manner. Prioritize daily tasks and complete all order entries by specified deadlines. Communicate regularly with Supervisor on accounts, quotes or items that require additional attention. Act as a liaison between customers, sales, field operations, and office personnel to resolve complaints. Requirements: Qualifications: High School diploma/GED or equivalent experience. Strong communication skills. Detail oriented. Reliability and trustworthiness. Able to handle large tasks and prioritize the importance of each project. Ability to handle high volume of phone calls. Team Player. Focus on quality customer service. Knowledge of Microsoft products (Excel, Word, and others). Ability to multi-task and keep a positive attitude in a fast-paced environment. Prior experience with Tower/AMCS highly recommended but not required. Skills: Language skills: Ability to e?ectively communicate information in one-on-one conversation to customers, and other employees of the organization. Mathematical skills: Ability to perform simple arithmetic (add, subtract, multiply, and divide). Reasoning ability: Ability to de?ne problems, collect data, establish facts, and draw valid conclusions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times.

If applying through Indeed, Please do NOT use the Quick Apply option. Applications submitted via “Quick Apply” will not be considered. A Sully's employee is responsible for providing outstanding customer service to our loyal customers. Basic duties include working the cash register while multi-tasking various duties such as cleaning and stocking; all while maintaining an upbeat attitude with a smile :) Sully's is a local, family owned small business operating gas stations & convenience stores in Bakersfield, CA. We are seeking Happy, Hardworking, and Energetic people to join us in our Fast Paced & FUN Environment! * Starting at $16.50 per hour * Additional, incremental wage potential within 1st year! * Weekly Paycheck * Part Time Hours Available, Full Time Hours Earned * Advancement Opportunities * Competitive Health Benefits Package * Discounts on Store Merchandise & Gasoline * (Earn an additional $1.50 per hour for working the overnight shift at our 24 hour stores!) Sully's Promotes from Within! - If you are interested in becoming a Shift Leader, Assistant Manager, or Store Manager, you can quickly grow in our company :) SUMMARY * Maintains cheerful, friendly attitude at all times. * Works well with others, is able to take orders and follow instruction. * Keeps calm under pressure and excels in fast paced environments. * Can Multi-task and accomplish duties in an expedited fashion. * Provides sincere customer service while accurately transacting sales of fuel and merchandise. * Maintains clean and safe work premises in accordance with company standards. * Performs routine cleaning, stocking and merchandising as instructed by management. * Multiple Locations Available Sully's Coffee - 6009 Coffee Rd. Sully's Ming - 11400 Ming Ave. Sully's Olive - 9709 Olive Dr. Ming Chevron - 6601 Ming Ave. Sully's Stockdale - 250 Coffee Rd. Sully's Buena Vista - 4833 Buena Vista Rd. Sully's Heath - 16101 Stockdale Hwy UNIFORMS * A set of Uniform shirts are provided after the 90 day probationary period. * Once provided, uniform shirts are laundered weekly and maintained by the company. * Until a uniform shirt is issued, new hires will be provided an apron or loaner shirt(s). * A solid color (blue, red, or white) polo or button down shirt is required to wear underneath the apron. * Employees are required to wear a belt. * Employees are required to provide their own pants. * Pants or shorts must be solid blue, tan, or black (no cargo). Levi pants are allowed but restrictions do apply. * Neat uniform appearance and good personal hygiene must be maintained. * Bright artificial hair colors & excessive facial piercings are discouraged and may require approval from HR * Reasonable effort must be made to conceal any visible tattoos. Qualifications SKILLS AND EXPERIENCE * Ability to read, write and speak English fluently. * Ability to work with minimum supervision and stay busy in a fast-paced environment. * Arithmetic skills to accomplish customer transactions. * Professional handling of customer needs. * Capable of learning cash register and lotto machine functions * Reliably ring up transactions accurately and balance drawer PHYSICAL DEMANDS * Frequent bending, twisting and ability to lift at least 50lbs. in narrow spaces. * Ability to work unaccompanied, standing for prolonged periods and without defined break periods. * Able to accomplish continued indoor/outdoor cleaning & merchandise/supplies stocking schedules. * Ability to work for prolonged periods in walk-in coolers at 34 degrees. * Periodic exposure to all outdoor conditions at all times of the day. * Ability to speak professionally and have telephone interaction with Customers, Vendors and office personnel STANDARDS * Reliable transportation * Punctual and able for work on all shifts as assigned, at any of our store locations. * Well-organized approach to work and maintenance of work areas. * Courteous, business-like contact with co-workers, customers, vendors, and community at large. * Good communication skills & a team player in the workplace.

Job DescriptionBenefits: Disability insurance Life insurance Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Julie Franks - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred.

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Why work for us? * Competitive pay which matches your abilities and experience * Health coverage for you and your family * Generous number of vacation days per year * A robust wellness plan and health club discounts * Continuing education assistance to grow and further your talents * 403(B) plan with company matching Intrigued? We'd love to hear from you! Please review the job details below and then click "apply." We're looking for someone to join our team as a Care Coordinator-ECM who: The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools. Essential Functions: * Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care. * Assign patients to provider panels ensuring balance. * Receives monthly panel report and reviews PCP assignments. * Determines continuity percentages for each provider - assure that majority of visits with PCP * Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment. * Collaborates with appropriate site. * communication with outside provider to ensure continuity. * Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization. * Run, manage and analyze standard CSV reports. * Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc. * Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements. * Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals. You'll be successful with the following qualifications: * Education: Medical Assistant certification or program completion preferred. * Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc. * Bilingual (Spanish-English) preferred. * Maintain excellent internal and external customer service at all times. * Maintain the highest degree of confidentiality possible when performing the functions of this department. * Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality. * Must be able to work independently, handling high volume and multiple tasks. * Must be reliable with attendance. * Must be highly organized and detail oriented. * Possess knowledge of modern office equipment, systems and procedures. * Ability to multi-task and work efficiently in a potentially stressful environment. * Ability to apply common sense understanding when carrying out detailed written or oral instructions. * Must have excellent verbal and written communication skills. * Ability to effectively present information and respond to questions from internal and external customers. * Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors. * Teamwork skills a must. * Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval. Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us. Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.

Burrtec Waste Industries, Inc. is a well-established refuse and recycling collection company serving over fifteen municipalities throughout Southern California and employing over 1400 full-time employees. Burrtec continues to grow through company acquisitions and successful bid proposals. Burrtec is a family-owned company that firmly believes the key element to our success is knowing how important each employee is in the organization. We have the following position: Customer Service Representative SALARY RANGE: $22.05/hour - $24.30/hour Provides a variety of customer service duties by interacting, servicing, and consulting with customers via telephone or face-to-face. ESSENTIAL DUTIES Assist customers by starting new accounts and canceling or changing service levels and answering basic service related questions Effectively communicate the various commercial and industrial services available and the cost associated with the service Start and/or discontinue service by effectively eliciting information from the customer. Performs data entry tasks to enter the information into the in-house system Follow proper phone etiquette and procedures in accordance with Burrtec's guidelines Utilize the in-house system on a consistent basis to enter information into the remarks field regarding service/account status Provide resolution of customer complaints by dealing tactfully and effectively with their issues and provides options to resolve complaints Assist walk in customers, processes / post payments and performs cash register functions Generate work orders and submits them to operations for barrel exchanges, roll-off dump and returns, deliveries and extra pick ups Resolve billing disputes and effectively interprets and explains account history Process temporary service request by ensuring that accurate information has been obtained and conveyed to the customer regarding rental fees and overweight charges Perform suppress billing functions Handle return mail by gathering accurate customer information and resubmitting the bill Process returning contracts by ensuring proper procedures have been followed and files and purges the contracts accordingly Print invoices that have been generated Process refund request according to procedures and brings them to a “0” balance Experienced in debt collections with a focus on account follow-up and resolution of past-due balances Skilled in contacting customers regarding delinquent accounts and negotiating payment arrangements Ensures compliance with company policies and applicable regulations throughout the collections process Audits credit balances The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned; or the scope of the job may change as necessitated by business demands. KNOWLEDGE, SKILLS, AND ABILITIES: Strong customer service orientation coupled with interpersonal skills which demonstrates a strong concern for satisfying the customer. Good oral and written communication skills. Good listening skills and ability to elicit information. Ability to establish and maintain an effective, professional and calm working relationships with customers and co-workers. Flexible and have ability to handle multiple tasks. Detail oriented and have concern for quality. Computer Skills and ability to operate a 10-Key are required. Ability to learn and correctly interpret and apply policies and procedures. Ability to calculate change and file alpha & numeric documents. Demonstrates professionalism while maintaining positive and respectful customer relationships Strong attention to detail and organizational skills to manage multiple accounts effectively Maintains a positive attitude TRAINING AND EXPERIENCE: Previous customer service experience, required Previous call center experience, preferred PHYSICAL: Standing and/or sitting for prolonged periods of time - up to 8 hours or more per day Manual dexterity and vision sufficient to operate a personal computer for long periods of time without experiencing abnormal hand, wrist or eye strain. Hearing sufficient to understand conversations, both in person and on the telephone. Ability to work on Microsoft Office (Excel and Word), 10-Key calculator, and FAX machine. WORKING CONDITIONS: Will work in an office environment and have daily contact with the public. We offer competitive wages and an excellent benefits package, including 401k and 100% paid medical/dental/life insurance, and holidays/vacation/PSL.