Customer Service Advocate Jobs in Barrington, IL

Stevens Industries is looking for a customer-oriented service representative. A customer relations specialist, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. ESSENTIAL FUNCTIONS: Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers File customer concern report tickets File engineering concern report tickets Handle all customer returns and replacement units Be able to multi-function with ongoing emails and phone calls Attend open order meeting with the operations team Attend customer concern report meeting with the quality team Requirements Proven customer support experience or experience as a client service representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of personalities Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree BENEFITS: Highly competitive salary and bonus structure On-Demand Pay - Access your earned pay prior to payday 100% Company-Paid Employee Health Insurance, Life Insurance, & Disability Insurance Competitive Paid Time Off Plan plus 9 Paid Holidays 200% Company 401(K) Match Annual Profit-Sharing Bonuses Company Stock Options Dental & Vision Insurance Health Savings Account with Company match On-site Childcare for Employees' Children and Grandchildren Educational Assistance Plan Additional Employee Perks such as fitness club reimbursement, retail discounts, company apparel, special employee events and meals, and more Recognized as one of the fastest growing furniture and cabinet manufacturers in the United States, Stevens Industries, Inc. is a world-class manufacturer of wood and laminated products. We're dedicated to innovation, technological advancement, and beauty in functionality. Founded in 1956 and 100% employee owned, we credit our achievements to a focused path and our talented, passionate employee owners. Stevens Industries, Inc. and Tot Mate Central is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Are you a motivated, customer-focused individual with a passion for e-commerce? We're looking for a Customer Care Representative to join our team and help drive seamless online transactions while enhancing the overall customer experience. This dynamic and rewarding role requires innovative thinking, strong problem-solving skills, and the ability to engage with customers positively and professionally. As part of our team, you'll play a key role in ensuring customer satisfaction, managing inquiries, and providing solutions in a fast-paced environment. Key Responsibilities: Handle customer inquiries and resolve issues promptly Assist with online orders, returns, and exchanges Provide detailed product information and help customers navigate our website. Maintain a positive, customer-first attitude. If you're ready to contribute to a thriving e-commerce environment and make a meaningful impact, we'd love to hear from you! Please send your resume and cover letter to apply. We look forward to welcoming a new member to our team!Responsibilities Manage Online Transactions: Oversee and ensure smooth processing of customer orders on our e-commerce platform. Enhance Customer Experience: Work directly with customers to resolve inquiries, provide product information, and ensure satisfaction. Collaborate Across Teams: Partner with marketing, logistics, and customer service to ensure a cohesive and efficient process. Monitor Sales Performance: Track sales data, identify trends, and suggest improvements to optimize e-commerce sales. Drive Process Improvement: Innovate and suggest improvements to streamline operations and enhance the customer journey. Handle customer inquiries and provide timely resolutions to any issues Collaborate with cross-functional teams to ensure accurate order fulfillment Keep up-to-date with industry developments and apply best practices to improve online sales Create and maintain product listings and descriptions Coordinate with the Marketing team to execute effective digital campaigns and promotions Requirements Bachelor's Degree 3-5 years Benefits Paid Time Off Salary: $35.00-$36.00 per hour

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals. DIVISION: Crown's Food Division is the number one manufacturer of food cans in the world. Our complete array of food packaging serves a variety of markets, including fruit, vegetables, dairy, fish, meat, ready meals, pet food, infant milk powder and other dry food products. We offer a wide selection of food cans from round to bowl as well as shaped cans. We truly focus on excellence. Here is your chance to join the Crown Food Business Unit. LOCATION: Home Based with Travel - Midwest or Eastern Region of the US. POSITION OVERVIEW: (Traveling Maintenance Role) This position will provide technical support for the customers of our North American Food Division. They will ensure our customer's equipment and can filling processes are running effectively and help them to troubleshoot any issues that may develop when they are using our steel and aluminum cans to fill their products. DUTIES AND RESPONSIBILITIES: The key responsibilities for this role are as follows: • Ensure that customers are able to satisfactorily close food cans and ends by setting customer seaming (closing) equipment to achieve sound double seams. Diagnose and correct seam defects and seaming machine problems on increasingly sophisticated equipment. • Respond to customer requests for both general and emergency break down assistance in order to restore customers output to planned levels. • Arrange pro-active visits to customers to analyze customer seam results or carry out independent checks and provide advice as necessary. Commission new equipment and carry out repairs, inspections and subsequent on-site overhauls of closing equipment. • Maintain good internal/external communications and keep manager updated on field developments and competitor activity. Identify opportunities to provide training for customer's personnel where new equipment or technology is being installed or where several improvements are needed. • Submit customer service reports and time sheets in a timely manner; record all activities for the above accountabilities. Typical tasks performed by CES at customers: • Double seam tear down / evaluation • Double seam tear down documentation • Seamer set up • Seamer adjustments • Seamer troubleshooting • Seamer audits • Seamer repairs • Seamer rebuilds • Seamer installation (mechanical - no electrical) • Seamer removal • Assist with product trials / testing • Assist with product quality problems • Assist with Double Seam training • Gather and report information on tooling - equipment - product - processes etc. • Install tooling - equipment H.S. Diploma with technical training 5-10 years of experience in manufacturing or other machine maintenance Experience with can closing equipment preferred but not required Effective interpersonal skills and the ability to interact with employees at all levels Proven computer skills with a complete understanding of Word , Excel and Outlook Strong mechanical aptitude with technical training in equipment and machinery repair and maintenance Effective communication skills, both verbal and written Ability to travel up to 70-80%, both driving and flying Effective time management skills and the ability to balance multiple projects at one time Crown offers competitive pay, including a $500 sign-on bonus, paid OT, and comprehensive benefits including free company-paid health insurance for employees and company-matched 401(k). Crown will also provide a company car.

Customer Service Representative Responsible for maintaining sustainable customer relations and preparing all customer requests (i.e. solution selling, order entry, quotation, order status, sample requests, shipment tracking data, misc. requests, reporting and projects, daily internal and external follow-up on open items). This position will also share responsibility for managing customer projects and house accounts with the other members of the Sales Team. Primary Duties and Responsibilities Ability to develop and maintain relationships with assigned accounts which maintain customer satisfaction and goodwill toward SPG and its entire team members. Work directly with our sales staff on pricing, specifications, customer follow up and various other duties. Work closely with production, shipping and outside vendors on a daily basis to ensure the needs of our company and our customers are being fulfilled. Administer, support and complete all incoming requests from customers via phone, email, fax or mail. Process and acknowledge all orders received usually via phone, fax, EDI, e-mail or mail within a 24-hour period after receipt of the order. Advise customers and sales team members of order and new project status (on-time and late deliveries) and shipment tracking. Prepare quotations for new and existing products within 48 hours or less after receipt of an RFQ form. Ensure that all quotes and new orders reviewed more than 3 months prior are updated/re-quoted and approved prior to any new purchase order being entered into the system. Communicate significant problems concerning customer orders, quotes, projects or miscellaneous issues appropriately Follow all applicable ISO procedures. Cross train on all customers and markets. Completes other various duties as assigned or required by management. Job Qualifications Excellent communication skills via telephone, e-mail and written correspondence. Self-motivated, strong interpersonal and leadership skills. Ability to multi-task, manage time and prioritize tasks based on customer needs. Ability to maintain accuracy in a fast paced environment. Analytical aptitude; excellent problem solving skills. 3-5 years of customer service experience. (Manufacturing Experience Preferred) Computer literacy is a must (Microsoft Outlook, Excel, Word; Salesforce) Ability to work overtime on occasion, perhaps with short notice. College Degree Preferred

Apply: Email your resume to ************** or call ************. Job Title: Member Care Coordinator Duration: 6 months (Contract to hire permanent) Location: Full-time remote, but training will be a few days onsite pay rate should align to conversion salary telephonic based role Pay Rate: $50K-$60K at the high end - Pay rate range 25.00 -30.00 on W2. BASIC FUNCTION: This position is responsible for conducting home health assessment, contacting identified members to inform and educate them on health care programs to address their personal health plan needs, engaging the member in discussion of adherence to personal health plans, responding to inquiries from members, and supporting the clinicians in the Medical Management department with their provider and member activities. ESSENTIAL FUNCTIONS: Responsible for home health assessments and system updates. Perform outreach and follow up attempts to members on their health care plan. Build relationships with members to encourage compliance with care plans and to alert the Case Manager quickly when issues arise. Inform and educate members on their program, may use supplied scripts. Complete records in system by performing data entry. Encourage member usage of our programs, including arranging appointments and additional member services (e.g., transportation). Generate appropriate correspondence and send to member manually, electronically, or telephonically. Conduct check-ins with members to review individual care plan goals. Maintain production requirements based on established department business needs. Provide support to the clinical team by performing the non-clinical functions (as identified by the business process) necessary to generate, manage, and close a case within the platform. Receive, analyze, conduct research and respond to telephone and/or written inquiries. Process information from member or provider to determine needs/wants and ensure customer questions have been addressed. Respond to customer or send to appropriate internal party. Notify help desk of system issues. Perform data entry function to update customer or provider information. Obtain required or missing information via correspondence or telephone. May serve as contact for the various groups regarding claims which involves conducting research, obtaining medical records/letters of medical necessity from TMG, reopen or initiate new cases as needed and refer case to clinicians. Support and maintain communications with various in-house areas regarding groups concerns, i.e.: Marketing, Provider Affairs, and SSD. Communicate and interact effectively and professionally with co-workers, management, customers, etc. Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. Maintain complete confidentiality of company business Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. JOB REQUIREMENTS: Bachelor of Social Work or Psychology OR LVN, LPN with 1 year experience in managed care systems OR RN OR 3 years care coordination for a state managed or waiver program OR 3 years managed care systems experience. Behavioral health experience in some capacity (acute inpatient or residential treatment settings preferred). Knowledge of medical terminology Experience coordinating member medical related needs, providing assistance to members, and analyzing member needs PC proficiency including Microsoft Office applications Customer service skills Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills, including motivational interviewing, to educate members on medical issues Current state driver license, transportation, and applicable insurance Ability and willingness to travel

Cetera takes pride in its exceptional resource center team, dedicated to delivering outstanding customer service. Our team members are highly motivated, empathetic, and sincerely passionate about assisting others. They are dedicated to exceeding expectations to ensure our customers stay satisfied and connected. We're looking for individuals who thrive on challenges, show initiative, and are committed to making a positive impact. If you possess these qualities and are eager to join a team dedicated to excellence, we believe you'll thrive in our organization. We're currently seeking a Service Professional to join our team in one of our office locations, as this is a hybrid role. What you will do: Cultivating meaningful connections with advisors, their teams, and clients to foster continuing relationships. Establishing oneself as the primary point of contact for advisors' clients, providing comprehensive guidance throughout their journey, assuming responsibility from inception to successful resolution Proficiently addressing queries regarding brokerage operations, advisory accounts, and direct business, spanning from assisting with new account setup to managing transactions and servicing requirements. Empowering advisors with exceptional support, harnessing innovative technologies to optimize their productivity and achievements. Efficiently utilize our advanced CRM tool to meticulously record and track service requests, ensuring prompt and accurate follow-up. What you will need: Minimum 1 year experience working in a call center environment Minimum 1 year experience working in a financial institution/industry. Skilled in both written and verbal communication, proficient at effectively engaging with diverse audiences in a polite, professional, and influential manner. Embraces flexibility and adapts seamlessly to change in a dynamic and fast-paced environment, thriving on new challenges and opportunities. What is nice to have: Proficiency in utilizing industry-leading tools like Salesforce, Envestnet, NetX360, Docupace, RedTail, and others. Have previous broker-dealer experience Possess a current License; ex: Series 7, 24, 65, 99, etc. Compensation The base annual salary range for this role is $49,000 to $52,000 plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, licensing, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations. About Us What we give you in return: Not many teams can say that they support people's dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there's a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including: Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship. Easy access to mental health benefits to meet our team members and their families where they are. 20+ days of paid time off (PTO), paid holidays, 1 paid wellness day and 1 days of paid volunteer time off (VTO) to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities. 401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years. Paid parental leave to support all team members with birth, adoption, and foster. Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more. Employee Assistance Program (EAP), LifeLock, Pet Insurance and more. About Cetera Financial Group: Cetera Financial Group ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is an independent financial advisor network and a leading provider of retail services to the investment programs of banks and credit unions. Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support and innovative technology. "Cetera Financial Group" refers to the network of retail independent broker-dealers encompassing, among others, Cetera Advisors, Cetera Advisor Networks, Cetera Financial Institutions, Cetera Financial Specialists, and First Allied Securities. Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at the Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law. Agencies please note : this recruitment assignment is being managed directly by Cetera's Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated. Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.

Delivering Passion with Every Shipment! Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. In 2021, Apex joined the Kuehne+Nagel Group and together have become the Number 1 Global Air Freight Forwarder. To coordinate the transportation of international shipments and prepare international trade documentation for clients import shipments. Ensure compliance with US import requirements on behalf of client and Apex. Coordinate all activities necessary to transport international shipments with contracted cartage agents, airlines, and contracted Customs bonded facilities. Responsible for dispatching cartage agents, interfacing with US Customs and coordinate Customs entry clearance activities. BASIC DUTIES / RESPONSIBILITIES Prepare international trade documents; e.g. Air waybills, Ocean/Truck Bills of Lading, Commercial Invoices, Certificates of Origin, In-Bond Documents, Customs Entry documents, Delivery Orders for company shipments. Dispatch & coordinate cartage agents in various US locations for pick-up of clients' e Commerce import shipments at arriving airlines. Dispatch & coordinate cartage agents in various US locations for post Customs clearance delivery of clients' e Commerce shipments. Ensure compliance with US import requirements for efficient movement of clients' eCommerce products. Perform proactive measures to ensure logistics and regulatory requirements are met in advance of importing eCommerce products Coordinate all activities necessary to transport clients' import shipments with contracted cartage agents, airlines and company bonded facilities. Performs daily follow up of clients' import shipments to ensure Customs clearance is obtained for U.S. import shipments, Coordinates with foreign clients', airlines, US Customs, gateway clearance points, clients' customer service, the consignee and external vendor agents, concerning shipments that are either held or delayed. Provides proactive notification of shipment status to clients' customer service. Resolve all issues on service inquiries related to the clients' import shipments. Maintains up to date specific knowledge of U.S. Import requirements (Customs & Border Protection, FDA, etc.), specific transportation industry knowledge and general knowledge of other federal regulatory agencies. Payment of duties and fees on behalf of our clients Process §321 import consolidations Prepare all necessary documents for data entry submission to US Customs Verify eligibility for trade programs including NAFTA, CAFTA-DR, GSP, CBI, Chapter 98, etc. Ensure that all entries are filed on time and freight delivered in a timely manner in accordance with our company and customer expectations Monitor Liquidation Notices Follow up on customs clearance, other government agency and resolving related issues. Communication with inter office staff and customers. Customs entry auditing. Prepare ACE and ITRAC reports. Develop business relationships with US Customs & clients. Stay abreast of all import laws and regulation changes to ensure compliance. Provides HTS classification for import shipments and any other government agency requirements Functions as the liaison and coordinates all shipping activities with eCommerce clients. Assists the client in logistic planning and coordinates the movement of large and/or complex shipments. Creates and provides reports of shipping activity and client billing. Maintains and ensures regulatory integrity of import records for seven years. Assist company to implement compliance processes for the purpose of adhering to corporate polices and relevant regulations, including but not limited to the US Customs Regulations. Audit import entries, including verification of classification, valuation, country of origin, commercial invoice requirements, Incoterms, documentation, and other government agency requirements. Coordinate responses to Customs inquires and other Customs correspondence including CF28, CF29, CF19, CF4647, voluntary tenders, Protests and Post Entry Adjustments. Maintain client and import shipment files ensuring hard copy and electronic copies maintained. Other duties as requested. JOB REQUIREMENTS Two years college / equivalent. One (1) to Two (2) years Customs Brokerage experience, Or, two (2) to three (3) years administrative experience in US import and international shipping/documentation requirements. Broad general knowledge of Federal regulations regarding Import requirements. Must be able to type minimum of 35 WPM. Knowledge of Customs entry and international transportation of goods preferred. Ability to multi-task, customer service skills, attention to detail, time management, effective analytical, human relations, professional written and oral communications skills and attendance punctuality required. Experience with MS Office Suite (Word, PowerPoint, Excel & Outlook) required.

The role of CRM Systems Specialist with our client is a dynamic role that manages and maintains the firm's CRM operating system as well as provide operational support to the firm's financial advisors and clients. CRM Duties and Responsibilities: General system/program management. Optimize utilization of the CRM. Develop and modify CRM best practices and workflows as needed. Automate business development workflows. Create custom reports for executive or administrative needs. Manage CRM integrations to 3rd party platforms. Operational Duties and Responsibilities: Prepare and complete account opening paperwork. Link and maintain client accounts in the firm's systems. Perform regular account maintenance (e.g., Name/address changes, beneficiary information, reporting statements, trustee, etc.). Assist clients with transaction requests (move money, deposit checks, and complete wire requests). Work with custodians to ensure successful receipt of ACAT and Non-ACAT transfers. Open and service pledged accounts. Communicate with clients, custodians, and other vendors. CRM-Specific Skills: Ability to learn software and databases (Tamarac CRM). Advanced knowledge in building various queries. Able to manage mass upload/download capabilities across various client segments. Ability to create custom fields & dashboards. Ability to manage CRM integrations to outside platforms. Working knowledge of CRM business development workflows. Working knowledge of CRM marketing lists/campaigns. Working knowledge of family units within CRM. Other Skills: Highly proficient in Excel, and other Microsoft Suite applications. Strong problem solving and decision-making ability. Ability to manage multiple tasks and priorities simultaneously. Excellent communication skills, both written and oral. Strong interpersonal and relationship-building skills. Highly organized with strong attention to detail. Ability to collaborate with a team and work independently.

Job DescriptionJob Title: Spare Parts & Services Specialist Elk Grove Village, IL Job Type: Full time Broetje Automation is the world’s leading expert & OEM in aircraft manufacturing automation and robotics, working with the top names in our industry. Worldwide locations include: Germany, USA, France, United Kingdom, China, and Japan. US locations include: Charleston (SC), Savannah (GA), Wichita (KS), Mobile, (AL) and Seattle (WA). Summary: We are seeking a Spare Parts & Services Specialist to to support Spare Parts and Service requirements for sophisticated automated fastening equipment located within major aircraft assembly facilities in North and South America. Candidates should have practical experience with ERP system, SAP, and Microsoft Office. An educational and experience basis in manufacturing with some technical background working with an OEM is desired. Education & experience: High School or equivalent Trade schooling (mechatronics, electrical, mechanical) preferred 1+ year ERP (SAP) Experience Experience working in Spare Parts & Services, machine building/automation/robotics or OEM environment Some experience in manufacturing environment required Job responsibilities: Accurate processing of orders through the ERP system, SAP, from inquiry to order completion Utilize ERP system for procurement of goods and services related to customer orders and facility requirements Track open service cases, organize costs, and prepare final billings Estimate spare parts cost and be able to explain cost to the customer Maintain records accurately through the ERP system Data entry into the ERP system Interface with customers and suppliers regarding inquiries and order status Monitor stock levels and reorder spare parts as needed to prevent shortages Read and review technical blueprints (machine prints, electrical schematics) and BOM's with the engineering teams Identify cost-effective suppliers, compare quotes, generate purchase orders, and ensure timely delivery of spare parts. Compensation/Benefits: 401(k) company match – 6% match, no vesting period 100% paid healthcare premiums (medical, dental, vision) Disability plan & group life insurance program Three weeks Paid Time Off (PTO) plus 13 paid holidays Tuition reimbursement program International travel opportunities (Germany) Visit: ************************** and ******************************************************** Powered by JazzHR LGn0q5028K

Fiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct purpose of helping clients prosper. The Client Service Associate role is a valuable part of the overall level of service and communication provided to clients, Consultants, custodian firms and money managers, working on the clients' behalf to help them achieve their investment goals, no matter how big or small. The position assumes responsibility for supporting the firm's Institutional Investment Consultants in the areas of account administration, client servicing, trading and consulting projects. Responsibilities: Act as a liaison between custodians and clients by maintaining client records and authorized signers, managing recurring distributions, opening accounts, preparing Standing Letters of Authorization, etc. Assist clients or Consultants with processing and facilitating money movements, including wires, electronic funds transfers, journals, DTC (Depository Transfer Check) of securities, ACAT (Automated Customer Account Transfer) and non-ACAT transfers in a timely manner while abiding by the Company's Compliance policies Draft investment trade paperwork on behalf of clients as it relates to Mutual Funds, Alternative Assets, Separately Managed Accounts, etc. in accordance with the Company's Compliance policies Support clients in completing paperwork for Hedge Fund and Private Equity subscription agreements in accordance with the Company's Compliance policies Uphold superior client service standards by providing timely follow-up, proactive communication and by being a knowledgeable resource for clients and colleagues Conducting outreach to build and maintain strong relationships with our client-base and identify firm services and solutions, such as digital, online access and cash management offerings, that support our clients' needs Sustain effective communication with firm colleagues from other departments by maintaining and updating client records and activities in the CRM, shared folders and process workflows Collaborate with peers on accomplishing operational and administrative duties; running reports, responding to general client requests, etc. Support Institutional Consultants with daily business practices including portfolio administration, client audit requests, telephone coverage, coordination of client meetings and special projects Required Education, Professional & Technical Experience Bachelor's Degree or relevant work experience 1-3 Years in Investment Consulting or Financial Industry Experience Proficiency in Microsoft Suite Broad investment knowledge including experience with mutual funds, investment managers, 401(k) and/or Defined Benefit Plan administrative procedures preferred Basic understanding of cash flow objectives Previous CRM, Advent Axys, Adobe and custodial portal experience is a plus Essential Traits Thoughtful ability to establish rapport and build relationships. Exceptional communication in a public setting with notable writing and presentation skills. Adaptability when priorities shift and able to work independently. Sound judgment and problem-solving skills. Innovative, curious, and enthusiastic. Detail-oriented with a high level of accuracy and organization. Ability to cultivate and develop inclusive and equitable working relationships to support a sense of belonging. Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism. Work Environment & Travel Requirements This role may travel up to 5% of the time for training and or business/events. This role offers a hybrid work model with three days in one of our professional office environments and two days remotely. Physical Job Expectations The physical job expectations described here are representative of those that must be met by an associate to successfully perform the essential functions of this job: Must be able to remain in a stationary position for up to 8 hours. Constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information. The person in this position may at times need to move throughout the building to access different areas. Ability to move equipment weighing up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform their primary responsibilities. What We Offer (Summary Highlights) A workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, belonging and inclusion. We strive to be active participants of change in and outside our industry. Paid Time Off Generous PTO with optional rollover Personal/Sick Time 10 Holidays with additional half days off for specific holidays throughout the year Summer Perks Bereavement Time -inclusive time off for a loved one, unborn child, or pet. Employer Paid Parental, Personal and Family leaves. Professional Development Day for eligible exams Work Life Convenience Benefits Exclusive Wellness Benefit Programs from VirginPulse, Care.com, Torchlight, Real Appeal, Peloton and more KindBody - Family & Fertility Assistance Wellness Reimbursement Program Professional Development Designation reimbursement Employee Referral Program Employee Resource Groups, Mentorship Program & New Hire Cohort 401K Plan with company match Cell Phone Reimbursement Program Fiducient Advisors is a CFA Institute DEI Signatory. As a signatory, we commit to six Code Principals that seek to drive DEI progress in a meaningful way that can be measured. The six principles focus on pipeline, talent acquisition, promotion and retention, leadership, influence, and measurement. Fiducient Advisors is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state, or local law. The company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It is expected that all employees are aware of this policy and that they create an environment that is sensitive and respectful to all individuals. We are committed to upholding a workplace that welcomes authenticity and practices acceptance for what makes each of us different. We are committed to educating our team, growing as a firm, and taking intentional actions related to diversity, equity, equality, belonging and inclusion. We strive to be active participants of change in and outside our industry.

Job DescriptionBenefits: Professional Development Childcare Co-op Holiday Pay in addition to PTO 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Job Summary Looking for a dynamic role that keeps you on your toes? Meet the Family Care Coordinator! This superhero tackles any and all patient problems head-on, acting as the ultimate liaison between patients and the practice to keep those pesky issues from spreading. Your mission? Help patients and their families navigate their concerns by helping solve their problems and celebrate their successes! As the Family Care Coordinator, you'll juggle schedules like a pro, coordinating daily with therapists and families to ensure everything runs like a well-oiled machine. Regular meet-ups with therapists will be your norm, making sure their schedules are spot-on and they have all they need to work their magic.The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. Your ultimate goal: create happy patients who are in the loop and have their problems solved. With stellar communication skills and top-notch control, you'll contain any confusion patients might stir up, ensuring smooth coordination between everyone involved. Ready to be the glue that holds it all together? Apply now and become the Family Care Coordinator extraordinaire! The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. Responsibilities (with a Fun Twist): - Juggle internal and external staffing needs like a circus performer. - Play matchmaker by assigning clients to the perfect clinicians. - Master the art of cloud-based scheduling software (no rain, just efficiency). - Keep a magic list of on-call and backup staff for those last-minute "we need a hero" moments. - Be the town crier, keeping caregivers in the loop about any schedule updates or changes. - Keep managers and clients in the know about any schedule or staffing shake-ups. - Be a superhero sidekick in hiring, training, and managing new staff. - Lend a helping hand to the billing team with their documentation dilemmas. - Coordinate like a boss with physician offices to keep documents and services in sync Requirements for the Job (with a Twist!): - High school diploma or GED (because we need you to know your ABCs and 123s). - Previous experience in a medical or therapy clinic a plus or in a similar role (because practice makes perfect). - Organizational skills that would make Marie Kondo proud, with a keen eye for detail (nothing gets past you!). - Comfortable using medical records software, Google Drive, and other computer programs (youre basically a tech wizard). - Ability to multitask and prioritize like a pro (juggling flaming swords? No problem). - Excellent customer service and interpersonal skills (your charm is your superpower).High school diploma or GED

Waterway is now hiring Customer Service - Representatives at our Skokie location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear path to promotion, as well as perks and bonuses. Be part of a work culture that values you. The Customer Service - Representative offers and sells car wash services, memberships, and items in the store to meet customer needs and maximize satisfaction. Knowing our services and being able to make recommendations is a basic part of the job. The Customer Service - Associate will assist customers during their visit at the tunnel entrance/pay terminal, gas pumps, or in the store. Based on customer demand, the Customer Service Associate may rotate responsibilities, working inside or outside. If you are comfortable talking to customers, able to build relationships, and have a positive attitude - you would enjoy this job! Compensation: Average $19/hour (base hourly rate + sales bonus) Location: Waterway Carwash - Skokie location - 9208 Skokie Blvd. Skokie, IL 60077 Why Waterway? Perks and Discounts Flexible scheduling - Daytime, Evening, and Weekend shifts available. Tuition Assistance Program - up to $4,000 a year! Free Car Washes and Gas Discounts. Referral Bonus program. Recognized as a Top Workplace multiple years running. Advancement, Promotion, & Cross-Training Opportunities. Qualifications: Experience 6 months work experience in customer service, retail, or sales strongly preferred Additional Requirements Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (***********************). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

LaSalle Network has partnered with a well-known company in the Deerfield area. They are seeking a professional and friendly Customer Service Representative to join their team. As the first point of contact for visitors and callers, this team member, plays a crucial role in creating a positive and welcoming impression for the company. This opportunity is 100% onsite in Lincolnshire, IL. Customer Service Representative Responsibilities: Research and/or tracking of an order Contacting vendors for pricing, order status and tracking Expediting a pick on an order or any other distribution request Estimated delivery dates or lead times on products Updates and status of repair orders Building solid relationships with other internal departments and vendors Evaluation of current processes for improvement and work on recommendations with management Working as a team to manage daily workflow Handling escalated customer issues when necessary Answering emails and incoming calls from internal customers as needed Customer Service Representative Requirements: High School Diploma or equivalent 2+ years of Customer Service Experience Proficient in Microsoft Office applications Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders Excellent organizational and creative problem-solving skills Excellent typing and data entry skills Demonstrated resourcefulness with critical attention to detail History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines Demonstrated ability to quickly learn new systems and processes and put them into practical use If you feel that you meet the qualifications and requirements for the Customer Service Representative position, please apply today! Thank you, Emily Schacht Team Lead LaSalle Network LaSalle Network is an Equal Opportunity Employer m/f/d/v. LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries. LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: ******************************************************************************************************** LNVPJK

Complaints Representative 12-month contract Shift - Mon-Fri 9:30 am - 6:00 pm Responsibilities Provides customer services relating to sales, sales promotions, installations, and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with consumer laws. Develop organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. Qualifications At least 1 - 3 years of customer service work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work SAP experience preferred

About Us For almost 50 years, USM has been an industry leader in environmentally conscious metal processing and recycling. Our sustainable practices exceed environmental standards. Operating on 30 acres and with over a half a million square feet under roof combined with our extensive list of certifications and commitment to environmental responsibility, coupled with our excellent customer service, are what sets USM apart from other recycling companies. USM has grown from a single-service plant to the most dependable and capable recycling and processing center in North America. As an industry leader, USM's unique vertical integration and decades of experience allow us to provide outstanding customer experience and superior recycling services. Job Description We are seeking a driven, ambitious, and detail-oriented EHS Representative to join our team at USM. In this role, you will be responsible for ensuring compliance with environmental regulations, health and safety standards, and promoting a culture of safety within our metal processing facilities. The ideal candidate will have a strong understanding of EHS principles, excellent communication skills, and the ability to work collaboratively with various teams. Title: EHS Representative Responsibilities - Develop, implement, and maintain EHS policies and procedures to ensure compliance with local, state, and federal regulations. - Conduct regular inspections and audits of the facility to identify potential hazards and ensure compliance with safety standards. - Assist in the development and delivery of EHS training programs for employees at all levels. - Monitor and report on key EHS metrics, including incidents, near misses, and compliance findings. - Investigate incidents and near misses, conducting root cause analysis and developing corrective action plans. - Collaborate with production and maintenance teams to promote safe work practices and resolve EHS issues. - Stay current on industry trends, regulations, and best practices in EHS management. - Maintain accurate records and documentation related to EHS activities and compliance. - Review plans and specifications for construction of new machinery or equipment to determine whether all safety requirements have been met. -Heading and facilitating safety committee meetings by providing input on safety initiatives and programs. - Support emergency response planning and training. - Write and revise internal safety regulations and codes. Preferred Qualifications - 2-5 years of experience in EHS roles, preferably in a manufacturing or metal processing environment. - Knowledge of OSHA regulations, environmental compliance requirements, and best practices in health and safety. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills, with the ability to engage and influence employees at all levels. - Proficient in Microsoft Office Suite. Physical Requirements - Ability to conduct facility inspections, including walking, climbing, and lifting. - Willingness to work in various environments, including indoor and outdoor settings. Compensation & Benefits - Competitive salary based on experience. - In addition to salary, USM provides a wide range of benefits to support our employees and their families, based on their choices and eligibility, including Medical, Dental, Vision, Disability, Employee Assistance Program (EAP), Insurance (Accident, Life), and Defined Contribution Retirement Plan and more. - This position requires 30% travel to our locations in Riverdale, Alsip, and Springfield. This position will be based out of our Chicago facility. A travel stipend will be provided.

US-IL-Itasca Type: Full-Time # of Openings: 1 IL - Itasca Bruning - MS About the Role Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. Your Impact - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. - Supports overall operational efficiencies and administrative support. About You: The Skills & Expertise You Bring HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Document scanning experience preferred. - Basic computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. Company Overview About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions. As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020. Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at ************************************************************************** We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers. #CSA Posting Tags #LI-RH1 #PM20 PI047eebfcda02-26***********6

-This opening is on the Customer Support team, they support the account managers who manage the fleet -Assist with ordering vehicles, assist with anything customer service related -For example, “my vehicle has been impounded”. It's this customer service reps job to help the drivers and educate them on the service that they need in the future -Answer a high volume of customer emails and cases, Must be able to think outside of the box and problem solve -Must be comfortable making a few outbound calls, Follow up with customers on inquiries and ensure all data is accurately notated into the system -Multi-task and type customer information into the system in real time -Utilize internal issue tracking system - CARE - to follow through on customer inquiries and issues -Utilizing systems to create vehicle selectors, process billing changes, generate reports, insurance card distribution and driver data changes. -Contacting drivers by e-mail to gather missing information -Utilize the v-lookup function within Excel to efficiently sort through data Skills & Qualifications: MUST HAVE: -2+ years of customer service experience (Office based) -Strong written and email communication -Proficiency in the English language and ability to relay communications with properly formed (grammatically) sentences -Strong computer skills (Will work in multiple databases and using multiple monitors) -Proficient with computers and MS Office suite, including Outlook, Word and Excel (Basic data entry, copy and paste) -Achieved a HS Diploma Salesforce experience is a PLUS o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Are you experienced in stellar customer service and have exposure to the automotive industry? Our company provides payment plans for customers purchasing vehicle service contracts from car dealers across the U.S. and Canada. We are looking for someone who will go above and beyond to delight our customers and dealers by empathizing with their unique situations and communicating clearly, both verbally and in writing. This person will effectively and calmly diffuse difficult situations, consistently demonstrate attention to detail, and strive to improve our internal processes. Fluency in Spanish and/or French is required. This is an in-office role, Monday through Friday. If you're ready to contribute to a dedicated team and enhance customer experiences, we'd love to hear from you! RESPONSIBILITIES: Handle customer calls regarding general inquiries, invoices, payments, and other questions. Use the company's web system to identify, research, and resolve customer issues. Promptly process new business and manage one or more administrator accounts. Collaborate with the team to meet mid-month and end-of-month deadlines. Establish and maintain strong relationships with administrators and dealers through effective communication. QUALIFICATIONS: Customer service experience and good communication skills. Fluency in speaking and writing Spanish OR French Exposure or experience working in the automotive industry Polished, professional, and motivated Great organization and written/verbal communication abilities to solve inter-departmental problems. Patient and self-motivated, can work and explain financial information to customers COMPENSATION: Up to $45,000 depending on experience.

When you join RB Global you will be part of a diverse, global team that is focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. The People Services Specialist is accountable for delivery of intake/escalated tier HR guidance and solutions to People Leaders and Employees across North America. Incumbent will partner and collaborate closely with all People Team Centers of Excellence for matters requiring COE expertise. The role requires both tactical and excellent execution in a dynamic and demanding environment, that ensures a “one team all in” continuity. The focus is on delivering People services ensuring a strong commitment to internal customer service, quality, and ongoing process improvement. Responsibilities Triage incoming People Service Center tickets and emails; research and resolve requests that come into the Center in a timely and efficient manner. Deliver day to day hands on works for wide range of People Team spectrum including onboarding, HR policy, immigration, HR systems questions and cyclical People initiatives/ programs. Work as a foundational subject matter expert in all areas of HR and other functions supported by shared services (i.e. payroll, equity, benefits, etc.) Responsible for maintaining the data accuracy/integrity of various people systems and tools. Ensures that HR processes, policies and tools are applied consistently to contribute to business goals. Analyze requests and escalate issues to various People Team workgroups when service center unable to resolve and serve as liaison with People Team COE to ensure case resolution. Other duties and special projects as assigned Qualifications Bachelor's degree or combination of education and equivalent work experience required 2 years of active HR experience required