Customer service advocate jobs in Baton Rouge, LA - 465 jobs
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Customer Care Specialist
Floorman - International Snubbing Services
Superior Energy Services Careers 4.7
Customer service advocate job in Arnaudville, LA
Since 1982, International Snubbing Services (ISS), a Superior Energy Services subsidiary, has provided industry leading well-intervention services. Areas of expertise include hydraulic workover (HWO), snubbing, well control, blowout prevention, P&A, offshore drilling, intervention solutions, and equipment. The company's experienced teams are trained to the highest level of certification and backed by our enhanced and proven equipment.
Join our well-intervention team! ISS is seeking a Floorman to join our team of snubbing and hydraulic workover specialists. Career path advancement is accessible through specialized training and mentors who are committed to helping you learn about the snubbing and HWO process.
This position is subject to a training period at the ISS facility based in Arnaudville, LA, and various field locations. Once trained, job locations are primarily the Gulf of Mexico and West Texas land-based sites. Lodging, meal subsidies, and rotating schedules are provided by ISS, based on the assigned project.
POSITION REQUIREMENTS AND RESPONSIBILITIES
Under direct supervision, you will learn basic safety requirements, equipment, procedures, and the tools to perform the job
Ability to pass background, physical examination, and drug screen
Ability to interact with co-workers and rely on common sense to follow written and verbal directions
You will learn to follow safety requirements and take part in safety meetings, risk assessments, hazard hunts, and JSAs
Basic ability to understand, speak, read, and write English
Basic computer skills
Assists in cleaning and loading equipment
Assists in rigging up and rigging down unit
Assists in pumping operations including service and maintenance of pumps
Assists with minor maintenance of HWO/snubbing units
Maintain general housekeeping
The above statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified; nothing restricts the company's right to change, assign, or reassign duties and responsibilities at any time or for any reason.
EDUCATION AND EXPERIENCE
High School or GED equivalent preferred
12-24 months experience in oilfield services preferred
Must be at least 18 years of age
WORKING CONDITIONS
Perform work in all types of environmental and extreme weather conditions.
Perform duties with all protective equipment and H2S respirator when required.
Outstanding Benefits:
Medical, Dental and Vision coverage
Basic Life Insurance
Matching 401(k) Plan
Paid Personal Time Off (PTO) and Holidays
100% Company Paid short-term & long-term disability and life insurance
Employee Assistance Plan (EAP)
Employee Job Referral Bonus Program
We are an Affirmative Action and Equal Opportunity Employer that does not discriminate against any job applicant because of race, color, religion, national origin, gender, pregnancy, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
$28k-34k yearly est. 3d ago
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Customer Retention Specialist - State Farm Agent Team Member
Greg Archer-State Farm Agent
Customer service advocate job in Baton Rouge, LA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Paid time off
Training & development
You May Be a Great Fit as a Customer Retention Specialist at Greg Archer State Farm Agency If:
Youre the person people call first when life goes sideways - calm, steady, and ready to help.
You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
Youre a natural relationship-builder who earns trust quickly and keeps it.
You listen first, then guide, making customers feel understood while confidently recommending solutions.
Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: 5606 Stumberg Lane Baton RougeLA 70816
At Greg Archer State Farm Agency, were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us.
Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance.
Responsibilities
Communicate with existing customers regarding renewals and coverage options.
Review accounts and assist with updates or changes as needed.
Identify opportunities to enhance customer satisfaction and engagement.
Maintain accurate records and documentation of interactions.
Collaborate with team members to meet retention and outreach objectives.
Look for opportunities to obtain referrals and google reviews
Qualifications
Strong interpersonal and problem-solving abilities.
Effective communication and listening skills.
Detail-oriented with a focus on customer experience.
Previous experience in customerservice or account management preferred.
Must be able to obtain applicable state insurance licenses.
$25k-32k yearly est. 14d ago
Customer Service Product Specialist
Gerry Lane Enterprises 3.9
Customer service advocate job in Baton Rouge, LA
Customer Care Specialist (In Our Service Department)
This position involves providing outstanding customerservice by answering phone calls in the service department, returning customer calls, and providing updates to customers with vehicles in service. Communication with Customers, Service Writers, and Managers to ensure customers are informed.
Responsibilities:
Answer incoming phone calls in the service department
Return customer calls promptly
Provide updates to customers with vehicles in service
Communicate effectively with service writers, customers, and managers to keep customers informed
Requirements:
Excellent communication skills
Ability to multitask
Strong attention to detail
Previous customerservice experience is a plus
Benefits:
Competitive compensation
Opportunity for growth
Health insurance
401k plan
About the Company: Gerry Lane Buick is located in Baton Rouge, LA and is committed to providing excellent customerservice and quality vehicles to our customers. Join our team and be a part of our success!
At Gerry Lane Enterprises, we strive to make every customer a customer for life. Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years. Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.
Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.
NO EXPERIENCE REQUIRED - ON-THE-JOB PAID TRAINING WILL BE PROVIDED. Join our service team today!
What We Offer:
Competitive Compensation
Flexible Schedules
401K With Company Match
Vision / Dental / Health Insurance
Paid Training
Great Culture
Promote From Within!
Responsibilities
Build relationships & create customers for life. Assist them in staying updated when their vehicle is in our service department for repairs.
Know the in's & the out's of service offerings
Direct report to the Service Manager regarding status of customer vehicle.
Bring your ‘A game' & positive attitude with you every day
7:00 Am to 4:00 PM Monday through Friday
Qualifications
Be ready to hit the ground running
Fantastic communication skills with your customers
Professional, well-groomed personal appearance.
Willing to submit to a pre-employment background check & drug screen
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$24k-30k yearly est. Auto-Apply 60d+ ago
Airport Customer Service Agent
GAT 3.8
Customer service advocate job in Baton Rouge, LA
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$20k-26k yearly est. 28d ago
Part-Time Ramp and Customer Service Agent
Envoy Air Inc. 4.0
Customer service advocate job in Baton Rouge, LA
Come and work for Envoy Air, an American Airlines Group Company, at (Baton Rouge Metropolitan Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customerservice.
We are hiring immediately, with no experience required!
Pay rate: $12.28/hr.
Responsibilities
What's in it for you?
Travel for free with your family and friends on flights across the American Airlines global network.
Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
Both full-time and part-time positions available.
Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.
What you will be doing!
Do you find joy and satisfaction in helping people? As a CustomerService Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner.
No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination.
Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals.
No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift.
Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination.
Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions.
This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!
Qualifications
Requirements:
Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
18 years or older.
High school diploma, GED, or international equivalent.
Ability to pass a pre-employment drug screen and background check.
Authorized to work in U.S. without sponsorship.
Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.
#EnvoyOut
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$12.3 hourly Auto-Apply 1d ago
Licensed Insurance Customer Service
Clay Stewart-State Farm Agency
Customer service advocate job in Port Allen, LA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
You will receive:
$15 - $25/hour based on licensing and experience
Commission opportunity for licensed staff
Paid time off (vacation and personal/sick days)
Retirement plan
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements:
Customerservice experience preferred
SalesForce experience preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license required
Life and Health license (must be able to obtain within 3 - 6 months of hire)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$15-25 hourly 7d ago
Test Content Services Specialist
Psi Services 4.5
Customer service advocate job in Baton Rouge, LA
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
â–ª Bachelor's degree level preferred
â–ª 1+ years' experience exam publication, item bank management and/or database management.
â–ª Strong communication skills required.
â–ª Ability to approach problems with creative problem solving.
â–ª Proficiency with Microsoft Office applications.
â–ª Experience with Jira a plus.
â–ª Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 18d ago
Customer Service Advisor
Precision Tune Auto Care-Baton Rouge 25-28
Customer service advocate job in Baton Rouge, LA
Job Description
CustomerService Advisor
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly 21d ago
Customer Service Advisor
Baton Rouge 25-28
Customer service advocate job in Baton Rouge, LA
Full or Part Time
Pay: $12 - $20 per hour
Join the Precision Tune Auto Care Team!
We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft.
Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry.
CustomerService Advisor - Join Our Team!
Precision Tune Auto Care is seeking a friendly and motivated CustomerService Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back.
What We Offer:
Competitive pay
Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date
Retirement plan enrollment available
Paid Time Off (PTO) to relax and recharge
Closed evenings and Sundays - enjoy a better work-life balance
7 paid holidays off
What You'll Do:
Greet and engage customers in-store and over the phone.
Schedule appointments, explain services, and sell parts and automotive services.
Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
Support shop productivity through work order and register transactions.
Ensure safety procedures are followed and maintain a clean, organized work area.
Help resolve customer concerns and provide exceptional service.
What We're Looking For:
High School Diploma or GED.
Valid driver's license.
1+ year of automotive service experience; 1+ year of sales experience preferred.
Strong customerservice and communication skills.
Comfortable with basic math and calculating discounts/commissions.
Ability to work days, nights, weekends, and holidays.
Physical Requirements:
Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$12-20 hourly Auto-Apply 21d ago
Customer Service Reservationist
Go Ride
Customer service advocate job in Baton Rouge, LA
Answers calls from customers and schedules transportation appointments. Enters data into scheduling system. Assists customers with other inquiries regarding transportation services such as ETA's, activating will calls, and cancellations.
· Accurately enters customer and trip data into the scheduling software system.
· Assist customers scheduling transportation to and from doctor appointments, hospital visits, nursing homes, and other locations.
· Maintains knowledge of ongoing programs, pricing, and procedures.
· Meets or exceeds all performance targets for the call center.
· Works with Dispatch to ensure customers are picked up within committed timeframe.
· Follows approved policies and procedures to complete daily tasks.
· Cancels trips and notifies Dispatch immediately upon customer notification of cancel.
· Follows call center attendance guidelines.
· Maintains a positive attitude and friendly, professional tone while speaking to customers and co-workers.
· Completes any other tasks or duties assigned to them or asked of them.
Skills/Qualifications:
· CustomerService Experience, Computer Knowledge, Quality Focus, Problem Solving, Good Oral and Written Skills, Listening, Phone Skills, Multi-tasking, Organization and Time Management Skills.
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Experience level:
No experience needed
View all jobs at this company
$23k-35k yearly est. 60d+ ago
Pest Control Service Specialist
Cleardefensepest
Customer service advocate job in Baton Rouge, LA
Apply Description
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training)
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customerservice. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
$18-24 hourly 60d+ ago
Pest Control Service Specialist
Cleardefense Pest Control
Customer service advocate job in Baton Rouge, LA
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training)
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customerservice. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
$18-24 hourly 25d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advocate job in Baton Rouge, LA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$23k-29k yearly est. 8d ago
Licensed Insurance Customer Service
R K Mehrotra-State Farm Agency
Customer service advocate job in Baton Rouge, LA
Job Description
Our State Farm Agency in Baton Rouge is seeking a professional, licensed, and customer-focused Insurance CustomerService Representative to join our team. If you are passionate about helping clients, enjoy problem-solving, and want to grow your career in Property & Casualty (P&C) insurance, this role is for you.
Qualifications - Must Haves:
• Active P&C Insurance License
• Previous experience in an insurance agency or customerservice role
• Ability to work on-site in Baton Rouge (not remote)
• Strong communication, organizational, and customerservice skills
• Detail-oriented, proactive, and motivated to help clients understand insurance options
Remote Opportunity available if you have recent State Farm Experience and currently reside in Louisiana.
Responsibilities:
• Provide excellent customerservice via phone and in-person interactions
• Build and maintain strong client relationships
• Educate clients on insurance policies, coverage options, claims, billing, and transfers
• Perform needs-based policy reviews to recommend coverage options
• Assist the agent with daily office tasks and reporting
• Ensure timely and accurate follow-up on all client requests
• Enhance the overall State Farm insurance customer experience
Benefits:
• Competitive salary plus performance-based bonuses
• Paid Holidays and Paid Time Off
• Health Insurance
• Retirement Plan
• Professional development and career growth in insurance sales and service
Ideal Candidate:
• Licensed in P&C insurance
• Experienced in insurance office operations
• Excellent written, verbal, and listening communication skills
• Detail-oriented, organized, and self-motivated
• Comfortable using insurance software and computer systems
• Team player who can multitask and work efficiently
• Committed to continuing education and staying up-to-date on product changes
How to Apply:
If you are a licensed insurance professional ready to advance your career in insurance customerservice, submit your resume today. Qualified candidates will be contacted regarding the next steps in the interview process.
Important Notice:
This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. Employees of the agent must complete all required licensing, training, and onboarding. State Farm agents are independent contractors and hire their own staff.
$23k-30k yearly est. 4d ago
Customer Sales and Service Representative
Hrsystem
Customer service advocate job in Baton Rouge, LA
LGG INDUSTRIAL
LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.
We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.
Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit *********************
ABOUT THIS OPPORTUNITY
Role Profile
Position: Customer Sales and Service Representative
Job Location: Baton Rouge, LA
Job Type: Full-Time
Status: Non-Exempt
Summary of the Role
The function of the Customer Sales and Service Representative is to provide direct support to the Branch Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.
Responsibilities
Must maintain 100% commitment to safety policies and procedures
Partners with Sales Representatives to provide sales quotes
Processes incoming inquiries into company sales system
Quotes customers using working knowledge of product
Successfully achieves budgeted Branch sales goals
Assists A/R personnel in creating and establishing new accounts and follows up on collections
Coordinates with Sales Representatives and Branch management to keep account activities updated
Monitors delivery date commitments and expedites where appropriate
Monitors customer specific inventory for sales order fulfillment
Builds and maintains strong internal and external relationships
Provides technical/service support to account management, branch management and internal and external customers
Perform other duties as trained and qualified for
Skills and Abilities
Possess excellent customerservice skills
Ability to interact with customers and team-members in a professional manner
Ability to work independently and prioritize responsibilities
Must have excellent communication skills, both oral and written
Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
Must be able to perform calculations using whole numbers, fractions, and decimals.
Moderate computer skills including MS Word, Excel, internet, customer portals and email
Must be able to successfully utilize the company software
Minimum Qualifications
Minimum of 1 year Business to Business CustomerService Experience
High School Diploma or Equivalent
Must be 18 years of age or older
Moderate computer skills including MS Word, Excel, internet, customer portals and email
Ability to perform basic math
Reliable transportation is a must
Ability to work nights and weekends, as required
Ability to work overtime, as required
Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law)
Preferred Qualifications
1-3 years of customerservice experience in industrial distribution
Previous experience utilizing an ERP system
Product knowledge in hose, gasket and conveyor systems a plus
Physical Requirements and Work Environment
This position is primarily based in an office environment but may occasionally require visits to the warehouse for order-related follow-ups. The warehouse environment may include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.
Ability to work in a stationary position for extended periods of time.
Frequent operation of a computer, keyboard, mouse, and other standard office equipment.
Ability to comprehend and follow instructions and safety procedures.
Ability to read, write and communicate in English
Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.
Ability to respond to safety signals, alarms, and verbal instructions.
Ability to work in varying environmental conditions, including exposure to temperature changes, dust, and warehouse noise.
Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats when required.
Total Rewards
Competitive compensation plan, with a bonus potential
Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
401k with company match
Paid vacation, holidays and sick time
Equal Opportunity Employer
It is our policy to employ qualified persons without regard for veteran or disability status.
Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
We will be accepting applications for this role through January 27, 2026.
$31k-45k yearly est. Auto-Apply 7d ago
Customer Sales and Service Representative
LGG Industrial
Customer service advocate job in Baton Rouge, LA
LGG INDUSTRIAL LGG INDUSTRIAL is a solutions-driven national distributor of hoses, gaskets, and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.
We desire to create an employee-centric place to work, a place where you can develop your skills and grow as a professional. We provide training and advancement opportunities to build a career and life-work integration to keep you at your best.
Our philosophy is that the success of our business is directly dependent upon the health and safety of our associates. We focus on maintaining a safe work environment and strive to achieve zero injuries through our safety-first culture. For more information, please visit *********************
ABOUT THIS OPPORTUNITY
Role Profile
Position: Customer Sales and Service Representative
Job Location: Baton Rouge, LA
Job Type: Full-Time
Status: Non-Exempt
Summary of the Role
The function of the Customer Sales and Service Representative is to provide direct support to the Branch Managers and Sales Representatives in the ongoing development of existing and prospective LGG Industrial customers to ensure that the Branch is able to meet its growth targets.
Responsibilities
* Must maintain 100% commitment to safety policies and procedures
* Partners with Sales Representatives to provide sales quotes
* Processes incoming inquiries into company sales system
* Quotes customers using working knowledge of product
* Successfully achieves budgeted Branch sales goals
* Assists A/R personnel in creating and establishing new accounts and follows up on collections
* Coordinates with Sales Representatives and Branch management to keep account activities updated
* Monitors delivery date commitments and expedites where appropriate
* Monitors customer specific inventory for sales order fulfillment
* Builds and maintains strong internal and external relationships
* Provides technical/service support to account management, branch management and internal and external customers
* Perform other duties as trained and qualified for
Skills and Abilities
* Possess excellent customerservice skills
* Ability to interact with customers and team-members in a professional manner
* Ability to work independently and prioritize responsibilities
* Must have excellent communication skills, both oral and written
* Requires a proficiency in math skills including addition, subtraction, multiplication and division in units of measure
* Must be able to perform calculations using whole numbers, fractions, and decimals.
* Moderate computer skills including MS Word, Excel, internet, customer portals and email
* Must be able to successfully utilize the company software
Minimum Qualifications
* Minimum of 1 year Business to Business CustomerService Experience
* High School Diploma or Equivalent
* Must be 18 years of age or older
* Moderate computer skills including MS Word, Excel, internet, customer portals and email
* Ability to perform basic math
* Reliable transportation is a must
* Ability to work nights and weekends, as required
* Ability to work overtime, as required
* Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law)
Preferred Qualifications
* 1-3 years of customerservice experience in industrial distribution
* Previous experience utilizing an ERP system
* Product knowledge in hose, gasket and conveyor systems a plus
Physical Requirements and Work Environment
This position is primarily based in an office environment but may occasionally require visits to the warehouse for order-related follow-ups. The warehouse environment may include fluctuating temperatures (both hot and cold), varying noise levels, exposure to dust, and other typical elements of an active industrial environment. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.
* Ability to work in a stationary position for extended periods of time.
* Frequent operation of a computer, keyboard, mouse, and other standard office equipment.
* Ability to comprehend and follow instructions and safety procedures.
* Ability to read, write and communicate in English
* Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals.
* Ability to respond to safety signals, alarms, and verbal instructions.
* Ability to work in varying environmental conditions, including exposure to temperature changes, dust, and warehouse noise.
* Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel-toed footwear, hearing protection, or hard hats when required.
Total Rewards
* Competitive compensation plan, with a bonus potential
* Health Benefits: medical, dental, vision, short term and long-term disability - available 1st of month following the date of hire
* 401k with company match
* Paid vacation, holidays and sick time
Equal Opportunity Employer
It is our policy to employ qualified persons without regard for veteran or disability status.
Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.
Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.
We will be accepting applications for this role through January 27, 2026.
$31k-45k yearly est. 6d ago
Enrollment Representative - FMOL PACE Baton Rouge
FMOL Health System 3.6
Customer service advocate job in Baton Rouge, LA
Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach.
* Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate.
* Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process.
* Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process.
* Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment.
* Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation.
* Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record
* Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested.
* Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process.
* Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs
* Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings.
Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field
Education: Required: Associate degree
Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.
$28k-35k yearly est. 40d ago
Customer Experience Coordinator
Marmaxx Operating Corp 4.2
Customer service advocate job in Thibodaux, LA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
357 N Canal Blvd
Location:
USA TJ Maxx Store 1620 Thibodaux LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 19d ago
Enrollment Representative - FMOL PACE Baton Rouge
Franciscan Missionaries of Our Lady University 4.0
Customer service advocate job in Baton Rouge, LA
Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach.
Responsibilities
* Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate.
* Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process.
* Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process.
* Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment.
* Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation.
* Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record
* Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested.
* Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process.
* Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs
* Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings.
Qualifications
Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field
Education: Required: Associate degree
Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.
$27k-32k yearly est. 41d ago
Enrollment Representative - FMOL PACE Baton Rouge
Fmolhs Career Portal
Customer service advocate job in Baton Rouge, LA
Responsible for the screening of potential new participants for PACE Baton Rouge / Lafayette Responsible for the intake process of each Potential Enrollee. Responsible for completing and obtaining Medicaid verification information for initial and yearly renewal applications for the State Medicaid Program. Responsible for the entire enrollment process. Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach.
Experience: 2 years in healthcare with at least 1 year working with the frail/elderly population or closely related care field
Education: Required: Associate degree
Knowledge/Skills/Abilities: Multi-tasking, prioritize tasks, creativity, computer skills, attention to detail.
Performs all intake screenings to initiate the application to PACE Baton Rouge/Lafayette. Initiates the entire enrollment process into the PACE program. Receives intake telephone calls, explains the program, screens for eligibility criteria, completes the Inquiry Screening Form. Schedules and coordinates intake activities. Refers to other community resources as appropriate.
Performs the intake visit on site and if necessary in the home. Ensures the potential enrollee has all necessary information concerning enrollment into PACE and prepares them for the assessment process, giving them all the information and forms needed for the process.
Communicates with hospitals, nursing homes, physician and other community agencies for follow up in completion of the intake record. Provides follow up communication and correspondence to complete the enrollment process.
Integral part of the Interdisciplinary Team with focus on giving information to staff, in order for team to make quality decisions for enrollment.
Completes enrollment activities and signatures for potential enrollees collaborating with Medicaid and required documentation.
Oversees and maintains the intake/enrollment documents and enters information in the electronic medical record
Complies with State Medicaid requirements for initial and annual Medicaid applications within timeframe requested.
Responsible for initiating Medicaid applications and obtaining verification information for completion of Medicaid process. Corresponds and communicates with OAAS/DHH to complete necessary documentation to process applications. Communicates with Enrollees/Participants and caregivers to complete the application process.
Collaboration with Leadership and Marketing Specialist on marketing strategies and community outreach, i.e. presentations, health fairs
Advanced ability in the use of computer software, correspondence skills, report writing and telecommunications in order to provide necessary information for Board meetings and Leadership meetings.
How much does a customer service advocate earn in Baton Rouge, LA?
The average customer service advocate in Baton Rouge, LA earns between $23,000 and $35,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Baton Rouge, LA
$28,000
What are the biggest employers of Customer Service Advocates in Baton Rouge, LA?
The biggest employers of Customer Service Advocates in Baton Rouge, LA are: