Client Services Representative
Customer service advocate job in Lakewood, WA
Are you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.
As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!
What you'll be doing:
Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
Proactively gain and maintain a complete understanding of our portfolio of products and services.
Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts
What we're looking for:
3-5 years of Call Center experience preferred
Weekend availability: 7am - 6pm (8hr or 10hr shifts)
HVAC & Plumbing Industry experience is a plus
Ability to talk and type accurately; typing speed of at least 45 wpm
Dedicated to providing superior client service
Ability to manage multiple priorities within a fast-paced environment
Strong judgment skills to make sound business decisions
Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
Bilingual Spanish is a plus
Consent to a pre-employment background check
Physical Requirements
Regularly required to sit; use hands to handle or feel and type
Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues
Frequently required to reach with hands and arms
Occasionally required to stand, walk and stoop, kneel, crouch, or crawl
May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
Accrued PTO at 1 hour for every 40 hours worked
40 hours of vacation at 3 years and 80 hours at 5 years
7 Paid Holidays
Medical/Dental/Vision
Health Savings Account
401k with company 100% company match up to 3% and 50% match up to 5%
Prizes and giveaways
Fully stocked break room
Ongoing Training
Onsite Gym !!!!!!!!!!!
Working for a company that values the employees
#SEAP
Pay Range$18-$25 USD
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
MS Dynamics 365 Functional Expert with Financial Services domain
Customer service advocate job in Seattle, WA
Hi,
Send your resume to *********************
Title: MS Dynamics 365 Functional Expert with Financial Services domain and SME
On-site Work | Seattle, WA
Client: Novulis/Stefanini Group
MS Dynamics 365 Expert with Financial Services domain experience and must be hands on in F&O (Finance and Operations)
Customer Accounts Advisor
Customer service advocate job in Everett, WA
The salary range for this role is $21.25 to $22.75 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Representative
Customer service advocate job in Kirkland, WA
Customer service
📍
Onsite | Full-Time | Permanent Role
💰 $45,0000-$54,000 + Commission (depending on experience)
✨ Great Benefits
FULLY ON-SITE
About the Role:
Join a dynamic, people-first team where every day brings new opportunities to connect, learn, and grow! An ideal candidate will be a friendly voice of our contact center.. This is a professional, customer-focused role (not your typical call center) where your goal is to turn incoming calls and chats into scheduled property tours or virtual appointments.
What You'll Do:
Handle 50-60 incoming prospect calls per day with warmth and enthusiasm
Schedule and host virtual tours or set up in-person appointments
Answer live chats, texts, and follow-ups to support the leasing process
Provide excellent customer service and build rapport with prospects
Keep accurate records and notes in our CRM
Stay up-to-date on property details, amenities, and specials
Collaborate closely with teammates and property managers
What We're Looking For:
Strong customer service experience (required)
Call center, customer service, or leasing experience a plus
Friendly, positive communicator with great multitasking skills
Organized, detail-oriented, and tech-savvy
Reliable, punctual, and team-oriented
Why You'll Love It Here:
Competitive pay + monthly commission
Supportive, inclusive team environment
Customer Service Delivery Advocate
Customer service advocate job in Mercer Island, WA
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $24/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
Pay Range: $24-$26 hourly
Starting Pay: $24/hr
At 3 Months: $24.50/hr
At 6 Months: $25/hr
In your first year, you can progress from $24/hr to $26/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks:
We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons
Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed.
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)
Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program!
Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount!
Professional Development: Extensive internal growth and professional development opportunities
And more!
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training)
Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive
Complete customer paperwork and include thorough notes in our customer tracking system
Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements .
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
General qualifications and requirements
Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .
Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
Must be able to read, write, speak and understand English
Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.
Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
Vehicle Service Specialist - Now Hiring
Customer service advocate job in Sammamish, WA
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
Change oil
Check and refill fluids
Rotate tires
Test and replace batteries
Inspect and replace lights and wipers
Perform an 18-point maintenance check
And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
Compensation: $20.50 per hour weekly pay.
Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
English fluency in reading, writing, and speaking
We expect you can:
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Electrical Service Expert
Customer service advocate job in Tacoma, WA
Job Details Harts Tacoma Shop - TACOMA, WA Full Time $70000.00 - $180000.00 Commission/year Road Warrior Skilled Labor - TradesDescription
Full-Time | Weekend Availability Required
At Harts Plumbers, Electricians & HVAC, we're more than just a company - we're a family. Since our founding, we've been dedicated to delivering top-quality plumbing, sewer, electrical, and HVAC services with an unwavering commitment to excellence and customer satisfaction. Our success comes from our talented team who live our core values every day: Service Excellence, Pride of Workmanship, Grow or Die, Whatever It Takes, and Direct with Respect.
We're looking for a Licensed Electrical Service Expert who's ready to combine technical skill with outstanding customer service. In this role, you'll diagnose, repair, and improve electrical systems while guiding customers toward informed and confident decisions using our proven Harts Service Process.
What You'll Do:
Diagnose electrical issues and create multi-option repair/upgrade proposals
Present solutions to customers with confidence and clarity
Complete electrical service work to Harts' high standards
Meet service criteria and contribute to revenue goals
Schedule & Pay:
Full-time, commission-based position
Flexible shifts available: Sat-Wed, Sun-Thurs, or Tues-Sat
Hours between 6:30am - 6:00pm
Commission: 4%-18% of project subtotal
Expected annual earnings: $70,000 - $180,000+
Why You'll Love Working at Harts:
Medical, dental, and vision insurance
401(k) with company match
Paid time off: 2 weeks vacation + 1 week sick + 6 paid holidays
Company vehicle + paid life insurance
Costco membership & employee assistance program
Career growth opportunities in a supportive, winning team culture
If you're ready to take your electrical career to the next level - with top-tier pay, benefits, and a company that invests in your growth - apply today at hartsservices.com/careers or email *************************.
Harts - We Care More.
Qualifications
Requirements:
Washington Journeyman Electrical License (EL01 or EL02)
Valid Driver's License + clean driving record
Commitment to excellent customer service and teamwork
Easy ApplyAirline Customer Service Agent SEA - English/Mandarin Speakers
Customer service advocate job in Seattle, WA
Job Description
Must be fluent in Mandarin and English
Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in support of China Airlines. This night shift role is perfect for individuals who enjoy working in international travel, value clear communication, and are passionate about helping others.
With over 25 years of experience partnering with top international carriers, Pacific Aviation is proud to offer a collaborative, inclusive workplace where great service and personal growth go hand-in-hand.
What You'll Do
Welcome and assist passengers through check-in, boarding, and arrival processes
Accurately review travel documents and issue boarding passes
Offer bilingual assistance to travelers with questions or concerns
Communicate clearly with passengers, coworkers, and airline staff
Help maintain a smooth flow of operations in the terminal
Ensure compliance with airline procedures and safety standards
Contribute to a team that thrives on cooperation, respect, and high-quality service
Requirements
What You Bring
Fluency in Mandarin and English (required)
Strong interpersonal and communication skills
Computer skills with accurate data entry
Ability to stay calm and effective in a busy airport environment
Physical ability to be on your feet and move throughout the shift
Legal authorization to work in the U.S.
Must pass a background check and drug test Schedule
Must be available weekends and holidays
Schedule
Part-Time
Must be available weekends and holidays
Must be able to work a 4 to 5 hour shift between the hours of 6pm to 2am
Benefits
Hourly Rate: $ 21.00
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO)
Paid Training
Uniform Provided
Parking Discount
Referral Bonus
Customer Service Agent
Customer service advocate job in Bellevue, WA
Ready to elevate your customer service game? At SIXT, you'll be the star of customer engagement and vehicle management! From greeting customers with a smile to ensuring our fleet runs smoothly, you'll be at the heart of creating top-notch rental experiences. Enjoy flexible hours, endless growth opportunities, and a starting rate of
$23.50
.
YOUR ROLE AT SIXT
You ensure a seamless rental experience by verifying customer documents, checking the validity of driver's licenses, and requesting additional documentation when needed d
You assist customers in selecting the right vehicle and handle exchanges when necessary to meet business needs
You offer additional products and services, such as prepaid fuel and toll passes, while addressing any questions or concerns
You finalize rental agreements by confirming documents, adjusting as needed, explaining charges, and providing accurate receipts
You inspect returned vehicles for damages, mileage, and fuel levels, ensure personal belongings are removed, and maintain a clean workstation in line with corporate standards to support efficient operation
YOUR SKILLS MATTER
Education & Experience
You have a high school diploma or GED and at least 1 year of customer service experience
Licenses & Authorization
You are at least 18 years old, hold a valid driver's license with a clean driving record, and are authorized to work in the United States without requiring sponsorship
Computer Skills
You possess basic computer navigation skills and are familiar with Microsoft Office applications
Work Hours & Travel
You can work 40 hours per week, including day or evening shifts, and are open to travel (5-10%), some of which may be by airplane
Uniform & Language
You are willing to wear a company uniform and speaking other languages is a plus
WHAT WE OFFER
Comprehensive Benefits
Package
Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
Paid Time Off & Holidays
Benefit from PTO, sick leave, and receive time and a half for working on public holidays
Employee Assistance Program
Access support whenever needed through our Employee Assistance Program
Exclusive Employee Rentals
Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
Uniform & Perks
Receive a uniform with weekly dry cleaning, always ensuring a professional appearance
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
Customer Experience Representative
Customer service advocate job in Tacoma, WA
Responsive recruiter Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Summary:Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish Swim School members and as such is responsible for presenting a positive image for the company.
Make waves and pave the way for your career. At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hard work and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
Paid on-the-job training
Flexible scheduling
Culture driven company
Employee recognition programs
Primary Duties and Responsibilities:
Answers telephones, emails and texts and responds to inquiries in a professional manner.
Conducts sales calls for prospective members.
Processes student registrations using effective sales/customer service techniques.
Resolves customer concerns/complaints using a professional approach.
Assists customers with purchases of merchandise and memberships.
Greets parents and students as they report to the front desk.
Checks in students on the attendance tracking system.
Maintains cleanliness of the lobby, snack shack, changing areas, and restrooms.
Makes calls to resolve open account problems
Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
Job Qualifications and Skills
Ability to work with children
Excellent communication and organizational skills
High energy
Strong work ethic
Must pass background examinations prior to training
About Goldfish Swim School:
Goldfish Swim School has been an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic, have a can-do perspective, and enjoy working with kids. We provide paid on-the-job training, flexible scheduling, a rewarding work environment, and a one-of-a-kind culture that will make you smile, too!
Safety Standards: The safety of our swimmers, parents and team members is of the utmost importance. Goldfish Swim School follows all CDC and WHO safety standards along with following any local guidelines. In addition here are some additional safety precautions and procedures we follow:
Every shift has an on-staff cleaner to sanitize high touch areas in our lobby and pool areas
Our pools are disinfected with chlorine to provide the safest swimming environment
Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus
If you, or someone you know, desires to work for a place where you can make a difference, explore, apply and then join us. Goldfish Swim School Tacoma is a learn-to-swim facility for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. For additional information see ********************************************** The information within this posting is not all-inclusive and may be subject to change. Employee to fulfill other duties and responsibilities as assigned by the Employer. Goldfish Swim School Tacoma is an Equal Opportunity Employer. Compensation: $17.50 - $20.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyMediator | Workforce Relations Specialist
Customer service advocate job in Seattle, WA
ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.
Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ******************
Job Description
ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Seattle, WA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources.
The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue.
Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO).
This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to:
Lead detailed, factual employee relations reviews and summarize findings in a written report.
Research and understand agency policies, guidelines, etc. to better assess conflict.
Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions.
Provide completely neutral guidance to effective conflict resolution.
Provide guidance to the OMAO and its employees in various matters.
Identify mediation trends and adhere to best conflict resolution practices.
Have a strong understanding of federal government business operations and work process.
Support project teams and program managers and provide daily execution assigned work functions.
Summarize issues and findings in a clear and logical manner.
Have strong analytical and problem solving skills.
Qualifications
The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution.
Bachelor's degree REQUIRED, Master's degree preferred.
Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials.
At least 5 years relevant experience in mediation/arbitration.
Experience in formal alternative dispute resolution (ADR) services is a plus, but not required.
Ability to work effectively both independently and as part of a team.
Candidate must have strong attention to detail and organizational skills.
Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
Demonstrated leadership, management, organizational, and decision-making skills.
Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
Excellent interpersonal skills and client service provision.
Excellent written and verbal communication skills.
Experience in project administration and management procedures strongly preferred.
Experience in the use of database applications and presentation software desirable.
Intermediate level proficiency in MS Excel and other MS Office Suite programs.
Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
Understanding and proficiency in financial and project management systems and procedures.
TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.
LOCATION: Work shall be conducted at the CONUS/OCONUS - Norfolk, VA
U.S. Citizenship Required
Excellent oral and written communication skills
Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office.
#HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
Leadership - ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
Organization - ability to manage projects and activity, and prioritize tasks
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OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
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BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:
Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.
FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************.
ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Easy ApplyCustomer Service Building Support
Customer service advocate job in Seattle, WA
The Customer Service Building Support personnel will consist of experienced, trained and uniformed concierge personnel providing highly visible, reliable and professional concierge service in an outdoor setting of a covered loading dock.
PAY TRANSPARENCY/COMPENSATION
Rate of Pay: $24.00/hr
RESPONSIBILITIES
Welcome and greet tenants, guests, visitors, vendors, contractors and all other parties entering the building
Recognize and greet Client's senior management when they visit the building
Register all guests, visitors, vendors and contractors at the front desk using the building's sign-in procedures and visitor management technology platforms
Develop, maintain, and manage a vetted vendor list for the building, ensuring it is accurate and up-to-date, and manage vendor access to the building while onsite
Enter work orders as authorized by Client's authorized representatives
Provide additional related services as requested by Client
Monitor building systems and alarms via real-time monitoring and, upon observing or becoming aware of an alarm or any other suspicious or criminal activity, make immediate notifications to Client's representatives,
Maintain a vigilant observe-and-report posture at all times while providing the Services, acting in accordance with building security procedures, including notifications, post orders, SOPs, and reporting requirements
Promptly report to Client's representatives any building deficiencies and any health and safety or other hazards observed and/or reported during a shift (e.g., lights out, broken sprinklers or windows, leaks and vandalism)
Provide immediate notification and management of workplace violence, bomb threats, and trespassing incidents, as directed in the post orders and SOPs for the Building
In the event of an emergency (including manmade, accidental, and natural/environmental), act in accordance with the building's Emergency Action Plan (EAP), post orders and SOPs, as appropriate
Qualifications
Must have one of the below experience requirements.
A minimum of 1 year of experience in hospitality, including as a concierge professional, receptionist, office assistant, administrative professional, or customer service specialist OR
Adult CPR is required within 60 days of hire
High school diploma or GED
Associate or bachelor's degree in communications or business preferred
Proficient in Microsoft Office suite, including Office and Excel
Excellent communication skills, both written and verbal
Active listener
Organized and resourceful
Great attention to detail
Customer-focused with great customer service attitude
Professional appearance and interpersonal skills
Adept at prioritizing, scheduling and multitasking
Ability to handle office equipment, such as computers, telephone systems, and printers
BENEFITS
Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflect its commitment to creating a diverse and supportive workplace.
Medical, Vision & Dental Insurance
Paid Time-Off Program & Company Paid Holidays
401(k) Retirement Plan
Insurance: Basic Life & Supplemental Life
Health & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Personal Development & Learning Opportunities
On-the-job Training, Skills Development & Certifications
Corporate Sponsored Events & Community Outreach
Working Conditions
Work is typically based in and around a a busy multi-building environment subject to frequent interruptions.
Physical Requirements
May be required to lift and carry awkward items weighing up to 50 lbs. Requires intermittent running, continuous and prolonged standing, walking, sitting, squatting, stretching and bending without the aid of any walking assistance device.
Customer Service Passenger Care Agent
Customer service advocate job in Seattle, WA
Essential duties (i.e. 50% word processing, 30% calendaring; 20% assisting with press releases): 100% Customer service via web form response. Reviewing customer requests, investigating card activity, responding to customer in professional manner. Minimum requirements (i.e. education, experience and/equivalency):
Experience in Account Management, financial, Call Center, Customer Service, ORCA helpful
Special requirements:
Location: Working mostly remotely currently. Will be spending time both remote and in Seattle main offices. Must be able to do both.
Length of Assignment: up to 3-6 months
Pay: $23.56/hr.
Actors/Customer Service for Kids Birthday Parties (Seattle/Chicago)
Customer service advocate job in Seattle, WA
Job Description
If you love kids, having fun, learning and teaching, and enjoy engaging people, then you came to the right place.
Kids Science Labs (************************* the world leader in hands-on science education, is seeking to hire our next great Birthday Team Member. This individual must be motivated and passionate, and ideally can deliver an exceptional birthday party experience to kids and their families on the weekend. We are seeking energetic individuals who can guide kids in their discovery of slime, chemical reactions, and other fun hands-on science experiences at our Chicago locations.
Successful candidates can engage groups of young kids and parents, laugh, and believe strongly in KSL's mission. This is part-time role, which requires a Saturday/Sunday commitment, so college students; education majors and entertainers are encouraged to apply.
This is a job you will enjoy that that will energize you. It is not mundane, it is not the same old thing, rather it will make you better and enable you to practice engaging different audiences. If you just want an hourly job, we are not the right place.
In addition to our normal classes, camps, and field trips, Kids Science Labs delivers the most fun and exciting birthday experiments for kids 4-12, that are 90 minute events, where our team delivers a memorable experience while leading groups of 10-20 kids hands-on science mixing experiments and matching the kids excitement to engage in hands-on science.
Theatre majors, Actors, Entertainers, Performers and just truly fun people are encouraged to apply for this exciting role at KSL. If you are not laughing all the time and able to adapt, this is not a good role for you. The birthday team is comprised of 3-4 individuals, who work collaboratively to deliver and exceptional customer experience for our guests.
This candidate will know the ins and outs of delivering a truly memorable event at KSL and assist our other team members to execute the plan flawlessly. Candidates who desire to be teachers often start out on our Birthday Team and then work their way into a teaching position at Kids Science Labs.
This is a Part-Time position where Associates can earn $20-$22/hour PLUS up $750/mo in Tips. It requires Saturday and/or Sunday availability.
As a KSL Team Member, you will be expected to:
Be genuine
Successfully manage the dynamic environment of a birthday party
Be responsible and reliable as a teammate
Communicate well both verbally and via electronic communication
Demonstrate exceptional customer service
HAVE FUN, laugh, and engage Kids!
Requirements
Successful KSL Candidates must:
Have open availability on Saturday and Sunday
Have previous customer service experience preferably in childcare (babysitting), theater, education or retail.
Be able to demonstrate the ability to engage a child
Benefits
As one of the best places to work in the U.S., KSL offers its associates:
an engaging and fun working environment as well as competitive pay and comprehensive training.
an inspired environment that is filled everyday with kids who will shape our future.
an opportunity to learn how to engage people and express your ideas in ways that captivate audiences big and small, while influencing outcomes.
the ability to celebrate the joy of providing the best birthday parties ever for kids!
Customer Service Agent
Customer service advocate job in Seattle, WA
The Customer Service Agent is responsible for providing customer service to all inbound and outbound passengers. A three (3) weeks paid Customer Service Agent training is provided in Honolulu.
Essential Functions:
Prepare, report and account for necessary documents. Accountable for money transactions. Check and correct reports and other documents. Operate equipment necessary to perform job. Where required, record and report meteorological observations. Perform Aircraft Marshall duties as required, and other related duties as customarily performed.
Customer Service Agent - WFH
Customer service advocate job in Seattle, WA
If you're ready for a career that actually rewards your effort - with flexibility, personal growth, and real impact - this opportunity is for you.
Why People Succeed With Us
You Control What You Earn Your income reflects your drive. There's no cap on your success - earn strong commissions on each sale and ongoing income through renewals. The harder you work, the further you go.
No Experience? No Worries.
We train from the ground up. Our step-by-step virtual onboarding and mentorship program will teach you everything you need to know. If you're coachable, motivated, and ready to learn, you'll thrive here - no insurance background required.
Work Anywhere, Anytime
This isn't a traditional office job. Whether you prefer your home setup, a café, or traveling abroad, you can run your business from anywhere with an internet connection. You set your schedule - we provide the tools and support.
Unlimited Growth Opportunities
Want to build a client base or step into leadership? Advancement is 100% performance-based. Your future is determined by effort, not seniority.
Real Benefits, Real Rewards
From health coverage and incentive travel to long-term residual income, we offer meaningful rewards that go beyond the paycheck. You'll build stability while creating freedom for your future.
What You'll Do
Connect with Clients: Speak with families who've requested benefit information and help them understand their options.
Educate and Advise: Match clients with the coverage that best fits their needs and ensure they feel confident in their choices.
Build Relationships: Provide long-term support and follow-up to strengthen trust and satisfaction.
Collaborate and Contribute: Work with leadership and peers to improve systems, share insights, and grow together.
Who Excels in This Role
Goal-driven individuals who want ownership over their time and income
Great communicators who care about helping others
Independent self-starters who also enjoy being part of a team
Fast learners who welcome feedback and love personal growth
Must be legally authorized to work in the U.S. or Canada
What You'll Gain
Full flexibility to work remotely - no set location or hours
Weekly pay with bonuses and compounding residual income
Professional training and continuous leadership development
Clear advancement paths and mentorship from top performers
A mission-driven, positive culture that celebrates success
Auto-ApplyCustomer Service Agent Part Time
Customer service advocate job in Seattle, WA
What you'll do
Promotes and sells air travel to the traveling public or freight forwarders.
Provides assistance with passenger check-in and cargo acceptance.
Interprets government rules and requirements for domestic and international travel or cargo shipments.
Meets and dispatches aircraft within established times.
Provides assistance to distressed passengers and customers.
Protects company property and revenue.
Provides for safe travel.
Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
Uses organizational skills to perform multiple tasks within a limited time period.
Is self-motivated and requires minimal supervision.
Responds and assists during security and emergency situations.
Follows internal/external policies and procedures.
May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers.
May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions.
Depending on airport location this position may work in various weather conditions.
Due to flight operations Customer Service Agents work shifts that include irregular and/or extended hours, weekends and holidays.
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Customer Service and Sales Agent
Customer service advocate job in Tacoma, WA
Job Description
Join a team that cares about our customers and you! Soutsakhone & Oudom Insurance Agency in PUYALLUP, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Customer Service Agent. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role.
Apply now
to join our team and begin a role with excellent career growth and earning potential.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Evenings Off
Career Growth Opportunities
Flexible Schedule
Hands on Training
Responsibilities
Process and manage policy change requests with accuracy and efficiency, ensuring all client updates are handled promptly in compliance with underwriting and carrier guidelines.
Complete Evidence of Insurance (EOI) requests and documentation with precision, maintaining timely and professional communication with clients, mortgagees, and other third parties.
Demonstrate a thorough understanding of underwriting, rating methodologies, and compliance regulations, ensuring all activities align with company policies and state/federal insurance laws.
Deliver exceptional customer service and support, building strong client relationships through attentive listening, clear communication, and a proactive approach to meeting insurance needs.
Conduct regular follow-ups with clients to ensure satisfaction, address inquiries, resolve issues, and identify additional insurance needs that may lead to cross-selling or up-selling opportunities.
Serve as a trusted advisor, educating clients on available products, coverage options, and risk management strategies tailored to their personal or commercial needs.
Collaborate with internal teams and insurance carriers to streamline processes, troubleshoot policy issues, and provide seamless customer experiences from quote to claim.
Requirements
Eager to Learn and Grow: Demonstrates a genuine willingness to develop professionally, with an intuitive, resourceful mindset and a coachable attitude that welcomes feedback and guidance.
Positive and Energetic Attitude: Approaches each day with enthusiasm, optimism, and a can-do spirit, creating a motivating and supportive environment for both clients and team members.
Highly Self-Motivated: A proactive self-starter with a strong sense of urgency and the ability to take initiative without constant direction.
Excellent Communication Skills: Strong interpersonal abilities with clear, professional verbal and written communication; able to build rapport quickly and convey information effectively.
Professional Phone Etiquette: Comfortable handling both inbound and outbound calls with courtesy, clarity, and professionalism, maintaining the highest standards in every interaction.
Customer-Focused Mindset: Committed to delivering exceptional service by understanding client needs, offering personalized solutions, and ensuring a positive experience at every touchpoint.
Effective Problem-Solving Abilities: Able to assess situations quickly, identify potential solutions, and take appropriate action to resolve client concerns confidently and efficiently.
Open to Entry-Level Candidates: No prior insurance experience required, only a strong desire to learn and grow within a supportive, fast-paced environment.
Customer Service, Dispatch, and Sales
Customer service advocate job in Mukilteo, WA
Join Our Talent Network - Future Opportunities in Customer Service, Dispatch, and Sales! Are you a skilled Customer Service, Dispatch, or salesperson looking for your next career move? Seatown is always looking for top talent to join our growing teams! While we may not have an immediate opening, we're actively building a network of qualified professionals for upcoming opportunities.
Benefits
Competitive Pay
Paid time off: Generous vacation, holidays, and sick leave
Health Insurance: Comprehensive medical, dental, and vision coverage
Retirement Plan: 401(k) with company match
Training and development: Ongoing opportunities for professional growth and advancement
Onsite Gym
Working for a company that values the employees, be apart of the Seatown magic
Why Join Our Talent Pool?
✅ Be the first to hear about new job openings
✅ Get exclusive updates on company news & hiring events
✅ Fast-track your application when positions open up
Who Should Apply?
✔ Experienced Customer Service, Dispatch, and Sales professionals
✔ Customer-focused individuals who take pride in quality workmanship
✔ Those interested in career growth and professional development
How to Apply
Submit your resume today, and we'll reach out when a role that matches your skills and experience becomes available!
#SEA
About Seatown:
Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!
We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.
Privacy Policy
Service Specialist - Entry Level
Customer service advocate job in Sammamish, WA
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
Change oil
Check and refill fluids
Rotate tires
Test and replace batteries
Inspect and replace lights and wipers
Perform an 18-point maintenance check
And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
Compensation: $20.50 per hour weekly pay.
Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
English fluency in reading, writing, and speaking
We expect you can:
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.