Delivery Representative
Customer service advocate job in Brownsburg, IN
When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.
Applications for this position will be accepted until 01/16/2026.
Posting
Your New Career, Delivered!
Hot Job, Cool Benefits!
AmeriGas, the nation's largest propane distributor, has immediate openings for safety-minded, customer-focused Delivery Representatives at a location near you!
Are you looking for an exciting career with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an energetic and customer service-oriented person to join us as a Delivery Representative.
Responsibilities
As a local Delivery Representative, you will play a vital role in delivering propane to our customers while ensuring the highest standards of safety and customer service. Duties include, but are not limited to:
Safely operate a propane delivery truck along provided delivery routes
Filling residential and/or commercial bulk tanks with propane
Delivering propane cylinders to commercial/industrial customers
Perform all daily functions in a safe manner by adhering to all federal and state codes and regulations in addition to all AmeriGas Safety and Operations Policies and Procedures
Consistent use of required Personal Protective Equipment
Depending on fluctuating needs, work 8 to 12-hour shifts
What's In It for You?
Home every day
17 PTO days plus 7 paid holidays
$5,000 sign-on bonus
Ongoing safety incentives
Career advancement opportunities and annual performance reviews
Uniforms provided
Employee referral program
Year-round medical coverage available as well as:
401k with company match, propane discount year-round, paid holidays and paid vacation
Requirements
All Delivery Representatives should have a valid class A or B CDL with hazmat and tanker endorsements
Acceptable driving record
Satisfactory completion of a DOT physical, drug test and background check
Willingness to work outdoors in all weather conditions
Ability to lift up to 70 lbs
AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.
AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
The pay for this position ranges from $27.75 to $28.75, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.
This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Customer Support Representative
Customer service advocate job in Bloomington, IN
TempToFT
AppleTree is partnering with an amazing client in the Bloomington area looking for Customer Support Representatives. Candidates must live within 1 hour of the Bloomington area.
This family-owned; global company started as a home-based business. Their work environment focuses on bringing people together and fostering relationships that promote respect, inclusion, diversity, and equality. These collaborative working relationships foster innovation.
The Customer Support Representative is responsible for managing incoming customer and sales representative calls and emails regarding inquiries that relate to order processing, consignment inventories, and pricing contracts.
Must live in Bloomington Area
Responsibilities:
Answer calls and questions from external customers and sales representatives
Assist Customer or sales representative in placing orders
Answer product-related questions from external customers
Work with Customer Relations on complaints due to service errors
Navigate multiple sites to provide customers with information about their orders
Collaborate with other departments as needed
In office 1 to 2 times a month
Requirements:
High School diploma or equivalent required
Experience in a related role preferred
Proficient in Microsoft Office software
Excellent communication and interpersonal skills
Maintain regular and punctual attendance
Adhere to safety requirements
Maintain company quality standards
Ability to work in a collaborative and independent work environment
If you meet these requirements, apply or call 812-772-5627 today! Interviews will begin immediately!
JOB TYPE: FULL TIME
SHIFT: 1st (9:00 am-5:30 pm)
PAY: $17.00/HR
Customer Service
Customer service advocate job in Columbus, IN
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Details:
Job Title: Customer Service II
Location: Columbus, IN
Duration: 3-4 Months (could go beyond)
Position Summary:
Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Responsibilities include determining the client's issue, offer possible solutions or providing follow-up as needed. May be inbound, outbound or a combination of both. Typically has a High School diploma and customer service or call center experience. Skills, include accurate documentation and excellent interpersonal and communication skills.
Responsibilities for this position will include the following:
* Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
* Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments
* Refer unresolved customer grievances to designated departments for further investigation
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Qualifications
Required Education, Experience & Skills:
* High School Diploma
* 2-4 years customer service related experience required
* Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills
* Ability to work independently and manage one's time
* Ability to accurately document and record customer/client information
* Previous experience with computer applications, such as MS Word and PowerPoint
Additional Information
To know more about this position, please contact:
Ujjwal Mane
************
****************************
Easy ApplyCustom Biller
Customer service advocate job in Indianapolis, IN
Be part of the future!
We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HAS)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do:
Johnson Controls Security Solutions LLC. Custom Billing. To Provide accurate and timely invoices in a fast pace, high volume office while incurring accuracy, accountability and timeliness to the customer. Provide advice, experience, developing and deploying billing service strategies, assist in documentation of Standard Operating Process. Efficient handling of inbound internal/external customers inquiries. Assist with Customer's account audits and reporting of results.
How you will do it:
Ensure billing parameters correlate to the Customer's Master agreement as applicable
Coordinate Customer's internal Audits
Utilizes various JCI Security Solutions LLC. Systems to ensure accurate billing of invoices
Communicate to internal/external Customers (Collectors, Supervisors..etc.) via verbal and written communication
Ensure Customer Invoices are provided accurately to ensure timely payment
Review and contribute to daily, weekly and monthly reports
Utilize creative techniques and flexibility to provide any specialized billing requests of the customer
Assist in dispute resolution
Mentor new employees and assist with training new employees
Assist Team Manager with special projects
Other duties as assigned
What we look for:
Required
Required Associate/ Bachelor's degree in Business
10+ years in Billing/Collections
Highly motivated individual with ability • Excellent communication skills
PC/Microsoft Proficient o Outlook, Excel, Word, PowerPoint, Teams, SharePoint, PDF
HIRING HOURLY RANGE: $25-37 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at ***************************************
#Techhiring
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Auto-ApplySales Ops/Billing Customer Liaison
Customer service advocate job in Plainfield, IN
Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity
Job Title
Sales Ops/Billing Customer Liaison
Job Description
How You'll Add Value
The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create
processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests.
What You'll Do
* Ensures effective communication between client and Azenta teams.
* Provides support for non-operational client change requests.
* Initiates post-win contract/purchase order change requests to notify and trigger client action.
* Coordinates post-win activities which fall outside of project management or sales functions.
* Supports internal billing inquiries and liaises with client contacts and internal teams to resolve.
* Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams.
* Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams.
* Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery.
* Pulls billing data to address client inquires and/or connects with billing teams to provide requested data.
* Ensures client responses are completed in a timely manner and according to department quality standards.
* Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers.
What You Will Bring
* Bachelor's Degree
* 3+ years' experience in finance, billing, and/or sales operations role
* Customer support experience required
* Preferred experience with SFDC (Salesforce.com) or similar solution
* Excellent analytical and organizational skills
* Excellent verbal, written, and presentation skills
* Attention to detail, accuracy, and proactive relevance to company interests
Your Working Conditions
* Office setting
* Employee may occasionally work in an area with potentially infectious materials.
* Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $50,000.00 - $62,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
Winner's Circle - Customer Service
Customer service advocate job in Bloomington, IN
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $12.75 per hour
Salary Range:
7.25
-
12.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyCustomer Service Quality Assurance Spec II
Customer service advocate job in Indianapolis, IN
Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives.
+ Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing.
+ Analyzes survey results for improving communication process and providing feedback to the communication owners.
+ Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels.
+ Provides feedback to agents and managers based on observed strengths and improvement opportunities.
+ Analyzes readership, comprehension and application of communicated actions.
+ Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials.
+ Uploads communications to system after obtaining necessary approvals.
+ Identifies trends in service and provides that data to the training team to enhance current training.
+ Documents customer/call communications processes.
+ Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs.
+ Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness.
+ Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects.
+ Coordinates with client and other Quality team members to obtain content for agent communications.
+ Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed.
+ Identifies agent communication needs and makes recommendations to Call Center management.
**Minimum Qualifications**
+ Associate's Degree or equivalent relevant experience
+ Professional Certifications or License preferred;
+ 5-8 years of experience in call center, quality control, quality assurance and/or training.
**Other Job Specific Skills**
+ Extensive experience with quality assurance program creation or execution.
+ Extensive Experience with call center call monitoring/recording software.
+ Exceptional customer service and problem-solving skills.
+ Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language.
+ Excellent analytical skills and strong decision-making abilities.
+ Proven ability to achieve and maintain departmental quality standards.
+ Superb Internet software and Windows operating systems and software skills.
+ Exceptional ability to train and develop new and existing support agents.
+ Excellent interpersonal, facilitation, and relationship management skills.
+ Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines.
+ Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques.
+ Great coordination skills across multiple departments of the Customer system.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$24.09/hour
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Part Time Customer Outreach Representative
Customer service advocate job in Indianapolis, IN
North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth!
As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students!
As an associate Weed Man will enjoy:
Ability to work independently as part of a team
Competitive Salary and Bonus Program
Varying Benefit Packages
Industry and Company Training
Advancement Opportunities
Customer Service/Service Advisor
Customer service advocate job in Indianapolis, IN
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplySales Ops/Billing Customer Liasion
Customer service advocate job in Plainfield, IN
Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.
All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSales Ops/Billing Customer LiasionJob Description
How You'll Add Value
The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create
processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests.
What You'll Do
Ensures effective communication between client and Azenta teams.
Provides support for non-operational client change requests.
Initiates post-win contract/purchase order change requests to notify and trigger client action.
Coordinates post-win activities which fall outside of project management or sales functions.
Supports internal billing inquiries and liaises with client contacts and internal teams to resolve.
Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams.
Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams.
Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery.
Pulls billing data to address client inquires and/or connects with billing teams to provide requested data.
Ensures client responses are completed in a timely manner and according to department quality standards.
Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers.
What You Will Bring
Bachelor's Degree
3+ years' experience in finance, billing, and/or sales operations role
Customer support experience required
Preferred experience with SFDC (Salesforce.com) or similar solution
Excellent analytical and organizational skills
Excellent verbal, written, and presentation skills
Attention to detail, accuracy, and proactive relevance to company interests
Your Working Conditions
Office setting
Employee may occasionally work in an area with potentially infectious materials.
Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.
EOE M/F/Disabled/VET
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance.
Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.
United States Base Compensation: $50,000.00 - $62,000.00
The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
Auto-ApplyParent Engagement Specialist
Customer service advocate job in Indianapolis, IN
Part-time Description
Be a part of our team! Dogtopia, the industry leader in dog daycare, boarding, and spa services has immediate openings for energetic, organized, business-minded individuals that will be the first point of contact as Canine Concierge. We are looking to make 2 hires (PT). Candidates should LOVE dogs and be proactive in their development towards becoming better canine citizens - and, upon successful completion of training, can even bring their dog to work!
What we offer: Let's look at what Dogtopia does for you.
It's always bring your dog to work day!
Education in basic dog obedience and training
Fun, dynamic team culture
Career progression based on performance
Additional certification programs available
Competitive wages with flexibility in scheduling
Learn key skills related to customer service, teamwork, or even sales
Benefits for Full-Time team members
Now that we have the fun out of the way, let's get into the what you can offer us.
Day to Day Duties
Selling daycare enrollments
Leading tours of our facility
Booking Meet & Greet appointments on the phone
Making phone calls to leads
Following-up with Pet Parents and Dogs via phone and text
Posting to Instagram and Facebook
Using computer software including MS Office, iOS and more
Multi-tasking--delivering customer service while balancing needs of Canine Coaches in playrooms
Cleaning
Managing a POS system
Greeting EVERYONE that walks into Dogtopia!
Understanding Dogtopia's Noble Cause
Understanding our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like It's the Most Exciting Day Ever!
Clean and Safe Environment -to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty gritty complete
Maintain and update cleaning schedule, along with holding themselves and team accountable to the Dogtopia's safety and cleaning standards.
Inventory management of office supplies.
Communicates behavior modification plans to pet parents and any behavior challenges.
Customer Service & Presentation
Maintains a neat and organized Front Desk team and area at all times.
A self-starting individual with VERY STRONG organizational skills
Sets the example for the team on the 3 S's (smile, story and satisfaction) and hold accountable to internal and external customer service standards.
Answering Phones, emails and questions from Pet Parents
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
As the Canine Concierge you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
Qualifications:
Must love dogs
Ability to spend up to 100% of work time standing
Ability to work flexible days and hours, including holidays and weekends
Ability to work cohesively with others in a fun, fast paced environment
Strong customer service skills, along with customer tolerant
Ability to make/take phone calls while still assisting lobby
Must be comfortable with upselling
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Work Location: In person
Salary Description 14
Customer service
Customer service advocate job in Indianapolis, IN
The tamale place is looking to fill full and part time Custer service positions. The right candidate must be able to follow directions easily and must take pride in what you do .
Hours of operation are mon-sat 10-9 and Sunday 12-8
No late nights
Open availability preferred
Compensation based on experience
Paid breaks and employee meals
Must fill out paper application
1155 e stop 11 rd
13173008748
Www.thetamaleplace.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Inside Sales, Customer Service Professional
Customer service advocate job in Indianapolis, IN
Benefits:
Bonus based on performance
Company parties
Competitive salary
Free uniforms
Opportunity for advancement
Paid time off
Inside Customer Service Pro - Make $18-21/hr + Bonus*Indianapolis Location - Full-Time Position*
Are you the kind of person who can juggle multiple tasks while keeping customers happy? Do you take pride in being the go-to person who keeps everything running smoothly? At Honest Abe Roofing, we need an ambitious customer service professional who can handle our busy call center, manage our sales pipeline, and keep our crews moving.
What You'll Be Doing:- Own our customer pipeline from first call to final inspection- Be the friendly voice answering calls and converting them into appointments- Track every lead in our CRM with military precision- Send welcome packets and follow-up materials to new customers- Keep our sales team's calendars full and organized- Handle all the paperwork: estimates, contracts, and project files- Run and manage our follow-up campaigns (emails, texts, and mailers)- Turn problems into solutions before they become headaches
Measures of Success:- Track daily call volume and conversion rates- Manage multiple projects at once without dropping the ball- Keep pipeline data updated and accurate- Hit weekly appointment-setting targets- Maintain high customer satisfaction scores
What's In It For You:- Solid starting pay: $18-21/hr based on experience- Full benefits package: Medical, dental, and vision- Regular hours: Monday-Friday, 8am-4pm- Real growth potential in a company that's expanding- Learn the roofing business from the ground up- Join a team that treats you like family
What You Need to Bring:- High school diploma (minimum)- Previous customer service experience (construction industry a plus)- Previous inside sales experience handling inbound and outbound sales (Preferred)- Sharp computer skills - especially Microsoft Office- Experience with CRM systems is a big plus- Rock-solid phone manner that puts customers at ease- The drive to get things done right the first time- A can-do attitude that doesn't quit when things get busy
Must-Have Traits:- Detail-obsessed - nothing slips through the cracks- Born organizer - you love creating order from chaos- People person - you genuinely enjoy helping customers- Problem solver - you find solutions without being asked- Team player - you pitch in wherever needed- High energy - you bring your A-game every day
Ready to Join the Team?Email us your resume and cover letter. Include:1. A short story about how you juggled multiple urgent tasks and kept everything moving2. Your expected hourly rate3. When you could start
Send to: ******************************
*Note: This is a busy office - email applications only, no phone calls please.* Compensation: $14.00 - $17.00 per hour
Honest Abe Roofing has been installing, repairing, and maintaining residential roofs since 2005. It is our goal to bring a customer service focus to the roofing industry. We are aware that we are providing a very important and necessary service to many homes, so we work incredibly hard to provide the best possible roofing at the most competitive pricing. All of our customers are very important to us, and we want to give them a perfect roof to protect their home and keep them comfortable.
Our Mission is to be the world's most professional and respected roofing company. We do this by creating a culture that supports our team members so they can provide superior customer service. Join the world's most professional and respected roofing company!
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Honest Abe Roofing Corporate.
Auto-ApplyCustomer Service Analyst II
Customer service advocate job in Seymour, IN
Requirements
SKILLS, KNOWLEDGE, AND/OR ABILITIES
Detail-oriented individual
Excellent interpersonal skills
Excellent organizational skills
Self-disciplined with the ability to work independently
Professionalism and customer service experience
Deep knowledge of Bank's products, services, and processes
Knowledge of Bank policies and procedures regarding deposit operations, electronic banking, and business services
Problem solving skills and ability to troubleshoot technical issues
Analytical thinker
Ability to multi-task, prioritize, and remain flexible
Ability to meet established deadlines
Ability to maintain confidentiality
EDUCATION, TRAINING, AND/OR EXPERIENCE
High School diploma or GED required.
Strong customer service experience required.
1-3 years of banking experience preferred.
Customer Success Representative
Customer service advocate job in Indianapolis, IN
Job Description
S&K Building Services is a fast-growing commercial window cleaning and exterior services business. As we continue to scale across the U.S., we're looking for a reliable and detail-oriented Customer Success Representative to join our team. This role supports our customers and branch teams by managing onboarding, billing, collections, and account updates. You'll be the first point of contact for customers, helping ensure they have a smooth, positive experience from start to finish.
This position will be located at our Headquarters | 4801 Industrial Pkwy, Indianapolis, IN 46226
WHAT YOU'LL DO
Serve as the first point of contact for customer calls and emails, resolving inquiries quickly and accurately
Set up new customer accounts, ensuring all required documentation (W-9s, COIs, questionnaires, etc.) is received and verified
Prepare, validate, and send invoices; manage and troubleshoot customer billing portals
Follow up on overdue accounts and communicate with customers to resolve payment issues
Accurately post and apply customer payments; escalate any discrepancies when needed
Maintain clean, up-to-date customer data across systems and coordinate updates with branches and HQ
Respond to customer requests for account updates, invoices, or documentation
Deposit cash and checks or forward payments to HQ per company procedures
Build positive relationships with customers and act as a liaison between them and internal teams
Perform other related duties as assigned
WHO YOU ARE
You have 2+ years of experience relative to customer service, billing, or administrative experience
You are proficient in Microsoft Office Suite (Excel, Outlook, Word)
You have high attention to detail and strong organizational habits
You are comfortable working independently and managing competing priorities
You have a high degree of accuracy and attention to detail
You reside in the Indianapolis, IN area and are willing and able to work in office
NICE TO HAVE
You have experience in field services or commercial services
You are familiar with accounting or ERP systems
WHAT WE OFFER
Competitive Hourly Base Pay up to $21
Weekly Pay
Health Care Plan (Medical, Dental & Vision) - Benefits Effective within 30-60 Days of Hire
Retirement Plan (401k with a Company Match)
Paid Time Off (Vacation & Public Holidays)
Training & Development
Customer Service Agent
Customer service advocate job in Indianapolis, IN
•$10 - $16+/ hour, plus bonus potential •Work from Home - Part-Time or Full-Time •Customer Service by phone and chat openings •Yearly Scholarships •Christmas Bonus
We are actively recruiting for our virtual call center. We offer part-time opportunities that you can work from home or your dorm room. Work with one (or more) of our name-brand clients 15-25 hours each week. Set your schedule up around your life.
NO outbound sales calls ever. Customers call you for help with their orders, vacation planning or roadside assistance depending on which client you are placed with.
To find out more, visit our website and click Apply Now. If a flexible schedule is important to you, check us out and decide if you want to partner with us.
Customer Care Specialist
Customer service advocate job in Mooresville, IN
Summary of Job Responsibilities:
Under general supervision, and in line with established policies and procedures, provides a variety of service functions, including processing checking and savings accounts, loan payments, cashing checks and cross selling via video support and by phone. Responsible for balancing each day's transactions. Accountable for complying with all Bank Secrecy and Anti Money Laundering regulations.
Essential Job Duties:
Is accountable for representing the bank to the customer in a courteous, professional manner, and for providing prompt, efficient, and accurate service in processing transactions.
Processes check and other negotiable instruments with a keen eye for fraudulent activity as well as other risks including but not limited to inconsistent amounts, endorsements or alterations. Determines negotiability and makes funds available per regulations. Process all other bank-related transactions in accordance with deepening the customer relationship.
Performs various operational tasks which include but are not limited to: verifying account balances, processing account transfers, stop payment, change of address, providing online and mobile banking support, handling ACH and debit card disputes, lost or stolen account information, providing support for ATM/Visa debit card, accepting loan payments, and processing digital transactions.
Assist customers remotely through the telephone, ITM, online banking, e-mail, and chat system.
Cross-sells bank services, explaining such matters as various types of accounts and certificates. Suggests the use of safe deposit boxes, ATM, automatic loan payments, etc.
Receives payments for loan accounts, ensuring the payments equal the amount due and all late charges, if applicable, are collected.
Operates in a team environment assisting in the completion of tasks necessary to either secure company assets or provide excellent customer service.
Answers the phone via a multi-line phone system and actively listens to, communicates, troubleshoots and quickly resolves Customer issues. Performs any follow-up with the Customer in a timely manner.
Skills and Abilities Required:
The ability to communicate, speak clearly, and demonstrate a high level of interpersonal skills necessary to represent the bank in dealing with customers.
Strong computer skills with both desktop and handheld platforms. Effective at using and navigating apps.
Ability to exercise critical thinking skills.
Ability to speak multiple languages a plus.
Preference of one year experience in a consultative sales environment.
Minimum Requirements:
A high school diploma or equivalent.
Three years of previous customer service experience, with preferred banking experience.
Successful completion of pre-employment test, drug screen, background check, and credit check.
Flexible schedule Monday-Friday and Saturday morning availability.
Working Conditions:
Minimum discomfort from noise, heat, dust, and other causes.
Call center environment that can get noisy due to volume of calls received.
May be exposed to upset customers
Specialist, Payment Services
Customer service advocate job in Indianapolis, IN
PRIMARY PURPOSE:
This position is responsible for the performance of various cash management and payment services functions on behalf of all Simon entities. This may include a combination or specified task related to Payment Services P2P review, invoice manual entry, vendor maintenance, travel related transactions, check cutting, the PCard/Virtual Card transactions, and/or ACH NACHA file processes. This position reports to the Manager, Payment Services and typically interacts with other functional areas of Treasury & Capital Markets, Accounting, Tax, Receivables, Procurement, and Audit. The specialist must have good communication skills, oral and written, with the ability to interact effectively with the aforementioned areas, as well as executive management.
PRINCIPAL RESPONSIBILITIES (Includes a combination or specifically identified duties from the following):
P2P Process: Complete the assigned audits, returns and cancellations of electronic invoices as well as answer any payment questions that arise for assigned properties in accordance with company policy
Manual Entry: Review manually coded/approved invoices for proper approval per the corporate spending policy and manually enter the invoices into JDE accurately and timely
Vendor Maintenance Coordination: Confirm proper documentation is received for all vendors and that each is setup and maintained within JDE per the requests received from other departments/entities and within legal compliance
Travel Related Transactions: Complete all assigned tasks related to the ordering, auditing, and payment of the company travel card, as well as working directly with the third party provider of the travel card and expense reporting system to resolve any issues
Payment Processes: Complete the check cutting process as scheduled. Send the company's virtual payment file daily. Write the ACH NACHA file daily and verify totals for automated processing
PCard/Virtual Card Process: Complete all assigned tasks related to the ordering, auditing, payment and reconciliation of the company PCard/Virtual Card programs, as well as, working directly with the third party provider to resolve any issues
ACH file load: Assimilate various approved preformatted excel files to upload into a single NACHA file to be sent to the bank daily; vet various errors to assure that file is accepted by bank and integrates properly to JDE
Ensure job related policies and procedures are followed; take an active approach to monitor for and communicate needed policy updates to management
Assume a proactive role in protecting company assets at all times
Monitor duties to assign priority to comply with both external and internal deadlines
Assist in departmental wide projects, initiatives and reporting requirements
Concentrate on supplying excellent customer service
MINIMUM JOB REQUIREMENTS:
Three to five years of demonstrated Payment Services or Treasury Management experience preferred or a bachelor's degree in finance or accounting
Highly motivated individual with an interest in Treasury Management and Payment Services
Prior use of P2P, expense reporting, electronic general ledger and banking software and systems given preference
Demonstrate mature conduct in high pressure and sensitive situations and the ability to multi-task and prioritize accordingly in a fast paced environment while keeping up with time sensitive information
Strong knowledge, flexibility and demonstrated competence in working with computers, databases, system applications, analytical and word processing software including Microsoft Office Suite as well as superior knowledge and skill using Excel
Excellent verbal and written communication skills with the ability to bring innovative analyses to the department
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Auto-ApplyCustomer Experience Coordinator
Customer service advocate job in Franklin, IN
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1010 N. Morton St
Location:
USA Marshalls Store 1353 Franklin IN
Account Specialist II - Centralized Transaction Operations Customer Service Team
Customer service advocate job in Indianapolis, IN
At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day.
As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment.
Job responsibilities
Work in a call center environment that requires 100% phone-based customer interaction
Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
Communicate with customers in a metrics-driven environment
Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Take ownership of each customer interaction while treating them with respect and responding with empathy
Work both independently and in a team environment
Abide by all applicable regulatory and departmental practices and procedures
Required qualifications, capabilities, and skills
2+ years of customer interaction or customer support experience required, either by phone or face-to-face
1+ years computer experience, utilizing multiple computer applications in a Windows-based environment
Ability to multitask using a computer and simultaneously provide customer support
Comfortable in a fast-paced, consistently changing environment
Preferred qualifications, capabilities, and skills
Previous experience working in a Hospitality, Restaurant or Retail industry
Have a passion for helping people by solving problems, presenting, and explaining solutions
Branch experience
Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm
Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
Auto-Apply