Customer service advocate jobs in Boise, ID

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business. When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career! There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career! Position Overview This individual is responsible for assisting in the execution of Paylocity's corporate social responsibility (CSR) goals and strategy. This role will support the execution of service activities and corporate giving initiatives. Primary Responsibilities The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Serve as a representative and promoter of Paylocity's CSR activities by staying informed and knowledgeable about the full range of programs. * Assist in the planning and execution of remote - virtual, and in-person service and philanthropy events, including managing administrative processes, event logistics, and post-event support. * Help administer and execute activities and initiatives related to Paylocity's "Volunteers in Action" benefits. * Support the administration and execution of initiatives that encourage employee charitable donations. * Collaborate with the TA Marketing team to provide administrative support for all CSR communications. * Schedule and coordinate meetings and quarterly reviews with nonprofit partners and prepare meeting minutes and briefing notes. * Coordinate projects and support compliance efforts for contractual agreements, grant terms, and reporting requirements. * Conduct a variety of research projects to inform CSR strategies. * Document and maintain accurate data for all signature programs to ensure the integrity of key performance indicators, such as Volunteers in Action (VIA) hours, Elevate Your Purpose (EYP) nominations, PJM applications/disbursements, Paylocity Gives attendance, and philanthropic contributions. * Provide administrative and logistical support for the Inclusion & Belonging team, assisting with the coordination of events, meetings, and communications for employee resource groups (ERGs) and other inclusion-focused programs. * Willingness and ability to travel up to 30% of the time to assist in the execution of in-person service and philanthropy events. * Other duties as assigned Education and Experience * Bachelor's degree in a relevant field such as communications, business administration, non-profit management, or a related discipline is preferred. * Minimum 2+ years of professional experience in an administrative or program support role, preferably within a community programming environment. * Demonstrated experience in event coordination, project administration, and data management. * Proven ability to collaborate with internal and external partners, including nonprofit organizations and cross-functional teams. * Strong administrative skills, with a focus on organization, attention to detail, and maintaining accurate records for reporting purposes. * Experience with philanthropy programs and/or volunteer management is a plus. Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $55,600 - $70,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************

Pay: Competitive pay and up to $2,500 through our performance bonuses in the summer. The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations that will improve their bottom line, demonstrating exceptional service and always radiating a positive attitude. They are the face of the sales center and our customers' primary point of contact for walk-ins, phone orders and will call service. Responsibilities: Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges. Treats customers as business partners, by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable. Collaborates with team members and utilizes all company resources to sell Horizon's value and give customers the best service and experience possible. Prepares sales orders and assists customers in selecting and loading merchandise. Makes follow-up calls to potential and existing customers to introduce opportunities and solicit additional business. Resolves customer complaints professionally and in a timely manner. Maintains a clean, well-organized, well-stocked sales center. Assists in receiving, shipping, and general warehouse duties. Other duties as assigned. Requirements: Strong customer-service attitude. Self-motivated and detail-oriented personality. Thrives in a fast-paced environment focused on serving business owners with urgent needs. Understands information and communicates clearly through spoken and written words, asks questions as appropriate, and thinks critically to identify solutions to problems. A cooperative, dependable team player. Good computer and record-keeping skills, and aptitude to learn ever-evolving systems, programs, handheld technology and processes. Ability to frequently lift and move items that weigh up to 20 pounds and occasionally up to 75 pounds. Possess or obtain forklift certification. Must be 18 years of age or older to apply. Preferred: High school diploma or GED. Bilingual (English/Spanish) a plus. Irrigation experience is a huge plus and knowledge in other landscape products is helpful. The Company Horizon Distributors, Inc. (Horizon) is a wholly owned subsidiary of POOLCORP - the world's largest publicly traded distributor of swimming pool, landscaping and outdoor living products - which employs over 6,000 team members in more than 445 sales centers worldwide. Horizon operates 90 of those sales centers across the US, and is a leading distributor of landscape and irrigation products with a focus on serving the needs of professional landscape contractors. With more than 60 years of industry experience, Horizon prides itself in offering the convenience and buying power of a national company with the personalized service and attention to detail of a local store! Why Horizon? At Horizon, our people ARE our priority and there are so many reasons to join our team! Here's a few: Career Opportunities: Looking for a career - not just a job? Then we may be the place for you! We have both the career opportunities and training needed as you grow. We offer continuous learning - locally in sales center training sessions, virtually in our online learning center, in the classroom at our training facility in Dallas, TX, and through tuition reimbursement. At Horizon, the sky is the limit. Excellent Benefits : Our generous benefit package includes: group medical, prescription, dental, vision and life insurance; 401(k) - offered currently with a company match; an employee stock purchase program; seasonal sales and rewards programs; an Employee Assistance Program, exclusive vendor discounts offered to POOLCORP / Horizon employees and more. Winning Team : Our history of success is the result of our winning team. At Horizon, you will work with some of the best and brightest, in a stable environment, with predictable work hours and the ability to earn even more through overtime, and continuous rewards when targets are met…which is often the case. Join us and you'll join a “winning team.” So, whether you are new to the business or are a seasoned professional, Horizon has a place for you. Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered “safety-sensitive” and includes tasks or duties that could affect the safety and health of the employee performing the tasks or others. POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products. **Job Summary:** This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies. **Responsibilities:** + Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals. + Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization. + Provide expert guidance on training best practices, change management, and implementation strategies. + Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training. + Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams). + Ensure training content meets the specific needs and supports the solution workflows within the hospital. + Oversee the training process from initial planning through department-level kickoff. + Ensure smooth handoff to Customer Success teams with clear documentation and transition plans. + Monitor training effectiveness and provide post-professional training services as needed. + Travel to customer sites (hospitals and healthcare systems). **Qualifications:** + Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development. + Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred. + 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred. + Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred. + Strong understanding of adult learning principles and instructional design. + Proficiency in virtual training tools and Learning Management Systems (LMS). + Excellent facilitation, presentation, and communication skills. + Ability to manage multiple projects and stakeholders simultaneously. + Familiarity with healthcare operations, compliance, and clinical workflows. + Strategic thinker with a consultative approach. + Strong interpersonal and relationship-building skills. + Adaptable, proactive, and solution-oriented. + Comfortable working in fast-paced, dynamic environments. + Ability to travel 75% to customer sites (hospitals and healthcare systems) + Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview. **Anticipated salary range:** $67,500 - $105,930 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Fisher's Technology Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years. Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at ******************** Position Summary Fisher's is seeking a qualified individual to work as part of our Fisher's Contact Center (FCC) as a Customer Engagement Representative. This position is responsible for managing the phone queues, customer email inbox, and technician queues while offering exceptional customer service. This team member will work closely with other members of the FCC, Imaging and IT Service professionals, and our customers. Our ideal candidate has strong attention to detail and is customer service oriented. Roles & Responsibilities * Manage phone queue and email inboxes while providing exceptional customer service. * Manage technician queues, call volumes, and response times. * Understand how customers need to utilize their office technology and familiarize yourself with the various solutions Fisher's provides. * Perform basic fact findings to determine urgency of issue, if problem is hardware, software or network related and create the service ticket accordingly. * Work with the Accounting Team to help review and maintain service billing. * Partner with Operations Team to place and route customer supply orders. * Act as a resource for other Fisher's teams, routing inquiries, communications, and requests as needed. * Offer the highest standard of customer service possible and ensure extremely happy customers while being effortless to work with. Requirements * Minimum 2+ years of experience in a customer service role. * Be familiar with Microsoft office suites (Outlook, Teams, & Word). Additional training will be provided as necessary. * Must be able to manage multiple tasks simultaneously. * Strong written and verbal communication skills. * Maintain collaborative, cooperative, and effective working relationships with others. * Be friendly and engaging when communicating with customers and fellow team members. Fisher's Technology offers an extensive benefits package that includes the following: * Medical, Dental, & Vision Insurance * Life Insurance * Additional Voluntary Life Insurance * Paid Time Off * Paid Holidays & Extra Floating Holiday * 401(k) & 401(k) Matching * Employee Assistance Program * Flexible Spending Account * Health Savings Account * Hospital Indemnity * Short & Long Term Disability Insurance * Accident & Critical Illness Insurance

Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: * Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. * Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. * Drive Revenue: Secure new and incremental revenue by promoting our products and services. * Educate & Assist: Guide customers on using our products and help them navigate our services. * Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies * Committed: Values each and every customer, while working hard to keep their business and support our communities. * Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. * Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. * Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: * Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! * Skills: Outstanding communication, solid data entry, and computer skills. * Knowledge: Eager to learn about our products and stay up to date with what we offer. * Bilingual (English and Spanish) Pay Rate: * Hourly rate of $14.50 - $16.00. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: * Medical, dental, and vision plans - start when you start! * Life insurance (self, spouse, children) * Paid time off (vacation, holiday, and personal/sick days) * 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation * Group Legal plan with Identity Theft Protection Additional Perks * Tuition reimbursement (up to $5,250 on 1st year) * Annual community support to various organizations across the U.S. * Associate recognition & awards programs * Advancement opportunities * Collaborative work environment We're an Award-Winning Organization! * Forbes' "America's Best Midsized Employers" 2021-2023 Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.

Building Quality Homes Since 1945 Service Coordinator - Warranty & Customer Service Pay: $25.00-$30.00/hr DOE + Quarterly Profit-Sharing Bonus Department: Service Reports To: Laurie Whitten, Service Manager & Amy Mahler, Assistant Manager Job Type: Full-Time | In-Person About KIT Custom HomeBuilders For over 70 years, KIT Custom HomeBuilders has been locally owned and proudly building high-quality, affordable, and customizable homes in Caldwell, Idaho. We don't just build houses - we help families build their futures. Our success is built on teamwork, integrity, and craftsmanship. As a Service Coordinator, you'll play a vital role in ensuring our dealers, contractors, and homeowners receive the excellent service and support that make KIT a trusted name in manufactured housing. Position Overview The Service Coordinator serves as the main communication link between KIT, its dealers, contractors, and homeowners. This position manages service and warranty requests, coordinates parts orders, and ensures timely completion and documentation of all service work. The ideal candidate thrives in a fast-paced environment, communicates clearly, and takes pride in providing exceptional service and accuracy. Key Responsibilities * Serve as the main point of contact for assigned dealers and customers. * Create, track, and manage service orders through completion. * Process and verify parts and warranty orders; ensure accurate and timely shipments. * Coordinate with contractors to schedule and track service work. * Prepare and maintain records for warranty claims, SAA/HUD audits, and invoicing. * Generate weekly reports tracking open service orders and departmental progress. * Collaborate with production, purchasing, and quality teams to resolve service issues. * Maintain organized electronic and paper records for warranty, service, and audits. Qualifications Required: * 2-3 years of experience in service coordination, warranty processing, or customer support. * Strong communication and customer service skills. * Excellent attention to detail and follow-through. * Proficiency with Microsoft Word, Excel, Outlook, and data systems. * Ability to manage multiple priorities in a fast-paced environment. Preferred: * Experience working with dealers, contractors, or warranty administration. * Familiarity with manufactured housing or construction service operations. * High school diploma or GED required; additional technical or administrative coursework preferred. What You'll Get * Pay: $25.00-$30.00/hr DOE + Quarterly Profit-Sharing Bonus * Benefits: * 401(k) with company match * Comprehensive medical, dental, and vision insurance * Life insurance, HSA, and Employee Assistance Program (EAP) * Paid Time Off (PTO) and paid holidays * Perfect attendance and referral bonuses * Perks: * Employee discounts on homes, materials, travel, and more * Supportive, family-oriented team culture * Free lunch every other Friday (Memorial Day through Labor Day) * Free doughnuts & apples every Monday

Nestled at the base of Montana's Bitterroot Mountains, awarding winning Montana Idaho Log & Timber has been building handcrafted custom log and timber structures for over 22 years. Each log or timber package is first preassembled at our construction facility by our experienced craftsmen. Then, each log or timber is coded according to a set of plans, disassembled and shipped to your site. We use only sustainably harvested logs usually from fire or beetle killed areas of the Northwest forests. Job Description We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively manipulating customer issues, complaints and inquiries keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Qualifications Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree Additional Information All your information will be kept confidential according to EEO guidelines.

Job Details Meridian, ID Full TimeDescription The primary responsibilities of the Customer Service Representative are to provide outstanding customer service, sales and administrative support to the Sales Team by processing orders, effectively resolving customer issues and supporting the Sales team as needed. Collaborates with Sales Team to understand and build lasting relationships with our customers. POSITION DUTIES AND RESPONSIBILITIES: Provides exemplary customer service-- including researching customer request to provide quotes, process orders, request layouts and files, and retrieves any additional information to complete orders. Upholds company standard by responding to customer's inquiry in a timely manner. Maintains understanding of MSI pricing, products, product usage and procedures. Provides product information to customers consistently emphasizing MSI's value proposition. Proactively communicates with customer to ensure all commitments and obligations for the customer are met and/or exceeded throughout the project/order and provides ongoing support to ensure that needs are met. Responsible for problem resolution that meets and exceeds customer expectations. Creates and maintains complete and accurate customer information, files, and layouts. Additional duties as assigned. Qualifications High School Diploma or GED and/or equivalent experience. Minimum of 2-3 years prior customer service experience. Strong demonstrated competence in proactive problem solving. Takes initiative and can handle multiple priorities at any given time. Proficient in MS office products. Solid Excel skills are preferred. Exhibit above average organizational skills, multitasking skills and can recognize and deal appropriately with priorities. PHYSICAL DEMANDS AND WORK ENVIRONMENT: There is little risk of injury. Work hours are generally during normal business hours and average 40 hours a week. May require some additional hours when production demand is at high levels. Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $14 per hour Salary Range: 7.25 - 14 We are an equal opportunity employer and participate in E-Verify in states where required.

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring a full-time creative, resourceful customer service representative (CSR) in Caldwell, ID. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service! In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country Professional development and training Great work / life balance Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice Join a local team with company backing What you'll do: In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships. Customer inquiries, quotes, order processing, expediting / returns Sourcing parts Assist in generating sales Help in the stockroom as needed Qualifications: 1+ year customer service or inside sales, mechanical or maintenance experience. Industrial distribution or parts counter environment preferred Attention to detail Written and verbal communication skills, including English grammar High school diploma or equivalent Must be able to lift up to 50 lbs. Valid driver's license & clean driving record (MVR) Come for the job. Stay for the career. Apply for immediate consideration! Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

> Reports To: Assistant Director, Testing Services Full-Time Posted Pay Range: $16.22 - $20.27 Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you'll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college's academic mission. You'll coordinate and administer a wide range of exams-including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE-while maintaining strict compliance with national testing standards. If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution. Key Responsibilities: Deliver Secure and Professional Testing Services * Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines. * Maintain strict confidentiality and security of all testing materials and processes. * Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment. Ensure Accurate Student Record Management and Reporting * Maintain the accuracy and integrity of student testing records throughout their lifecycle. * Enter and update student data and testing information in college databases with precision and timeliness. * Inform students of placement results and guide them toward next steps or appropriate resources. Foster Collaboration and Effective Communication * Provide accurate and timely information about testing services to students, faculty, and the public. * Support faculty and academic departments with exam proctoring and assessment logistics. * Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners. Contribute to Continuous Improvement and Institutional Engagement * Participate actively in committees, staff meetings, and professional development opportunities. * Represent Testing Services and CWI with professionalism in all internal and external interactions. * Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email). Minimum Qualifications: * High school diploma or equivalent diploma * Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations * Good technical troubleshooting and multi-tasking skills * Experience working in data entry systems * Experience working in a community college setting, serving a diverse, non-traditional student population preferred * Bilingual (Spanish/English) preferred Additional Instructions for Applicants: All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. Benefits: * For information on health insurance, including coverage details and plan summaries, visit ***************** * Retirement plans with employer contribution of over 11% * Health Savings Accounts and Flexible Spending Accounts * Employer-paid life insurance and short- and long-term disability insurance * Eleven paid holidays per year (faculty may vary) * Generous vacation and sick leave * Paid Parental Leave Tuition discount on classes at CWI and other colleges All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status. Interested? We invite and welcome all applicants and look forward to receiving your application! Keep in mind, your qualifications and expertise need not precisely match the to be considered for this role. Apply now Refer a friend Back to job search Share this job: Share: Whatsapp Facebook LinkedIn Email App Create Job Alert We will email you new jobs that match this search. Ok, we will send you jobs like this. The email address was invalid, please check for errors. You must agree to the privacy statement Subscribe Showing: 0 Jobs New Opportunities Specialist, Testing Services Boise Join CWI's Testing Services team and help students reach their goals-one secure, successful exam at a time. View Job description for Specialist, Testing Services Expression of interest Loading... Powered by PageUp

Insight Global is seeking a talented Utility Services Specialist to greet and respond to customer inquiries regarding utility services. You must be able to establish and maintain customer accounts, process payments, and work under general supervision. The ideal candidate is someone with great customer service experience that is not afraid to ask questions, can pick up new processes quickly, and can be flexible in their work environment. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements High school diploma or equivalent and three years of experience working in a call center or utility billing environment. Knowledge of: General business office, bookkeeping, and telephone etiquette, equipment and procedures Computer usage including related software Recordkeeping and filing practices General customer service techniques Ability to: Perform accounting operations Communicate effectively with sometimes difficult customers and deal with frequent interruptions Plan, organize, and prioritize work assignments Interpret and explain regulations, policies, and procedures under adverse conditions Adjust to changing priorities in a fast-paced call center environment Communicate effectively in the English language at a level necessary for efficient job performance Perform all essential functions as assigned by an authorized employee, supervisor, and/or manager with or without reasonable accommodation Applicants MUST be able to pass a lifetime background check as well as a credit history check. Associate's degree in accounting, business administration or a related field and five years of experience with first and/or third-party collections. Knowledge of: Bankruptcy law and related matters Billing rules, regulations and procedures Collection procedures and techniques Process serving regulations and practices and procedures of bankruptcy and district courts Fair Debt Collection Practices and the Fair Credit Reporting Act Financial recordkeeping methods, including maintaining, adjusting and making credits and debits to utility accounts Fiscal recordkeeping

Contact Lens Specialist Full Job Description Join Our Team at Eagle Vision One and make an impact by helping patients achieve their best vision through expert contact lens care. We're seeking a reliable, experienced Contact Lens Specialist with a background in optical or ophthalmic technician work to join our dedicated team, focused on providing a legendary customer experience. We value communication, teamwork, and creating a welcoming environment for our employees and patients. If you're career-driven and want to grow with us, apply today! Responsibilities include, but are not limited to: Provide legendary customer service by educating patients on contact lens options, care, and proper handling. Perform contact lens fittings and training for new and existing wearers. Manage contact lens orders, inventory, and patient records with accuracy and confidentiality. Work closely with brand ambassadors and optical managers to ensure seamless ordering, stocking, and product flow. Support optical team with eyewear selection, adjustments, and repairs as needed. Maintain clean, organized, and well-stocked work areas. Requirements: Minimum 1 year of experience in a contact lens, optical, or ophthalmic technician role. Knowledge of contact lens materials, modalities, and care systems. Experience with EHR systems and patient record management. Strong communication and interpersonal skills with a commitment to patient education. Ability to troubleshoot and problem-solve contact lens and vision concerns effectively. Must be a self-starter who can take initiative and work independently while maintaining team collaboration. Detail-oriented with excellent multitasking skills in a fast-paced environment. Comfort with insurance verification and billing for contact lenses and related services. Punctuality, reliability, and professionalism are essential. Must be able to work 40 hours per week. ABO or NCLE certification are a plus, but not required. Benefits: Competitive hourly wage (DOE) Health insurance benefits (medical, dental, vision) Retirement savings plan (401k) with company match Paid time off (vacation, sick leave, holidays) Uniform allowance Opportunities for advancement and professional development About Eagle Vision One: Eagle Vision One has been serving the Treasure Valley for over 20 years, offering comprehensive eye care services with a focus on legendary service. We've been voted Idaho's Best Eyecare Provider and continue to grow, with offices in Eagle and Meridian, a new location in Star, and a dedicated medical center being added to our Eagle office. Join our team and become part of a caring, professional environment dedicated to helping people maintain healthy vision. To apply: Please submit your current resume along with your application. Visit eaglevisionone.com to learn more about our office, take a virtual tour, and see what our patients are saying! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Our West Boise YMCA is seeking to add to the Welcome Center Staff. This individual will be responsible for creating a friendly, helpful, welcoming atmosphere for everyone as they enter the Y. This is a fast-paced, highly social environment, that requires computer proficiency and the ability to stand for the duration of your shift. Ideal candidates will be successful multitaskers with excellent customer service and interpersonal communication skills. Serving over 20,000 active youth, adult, and family members, the West Branch of the Treasure Valley Family YMCA helps members lead a healthier, happier life. Facility amenities and features include six fitness studios, three racquetball courts, full-court basketball gym, youth activity center, climbing wall, 50-meter swimming pool, and training pool. Schedule: This is a part-time position averaging 11 hours per week. Schedule requirement is Monday, 1:00pm-4:00pm, Tuesday, 3:00pm-7:00pm and Thursday, 9:00am - 1:00pm. Responsibilities: * Develop intentional relationships and engage members to deepen their relationship to the Y Cause and support them in meeting the seven Cause Measurement goals. * Serve as a point of contact for members, staff, volunteers, vendors, and guests, providing accurate information about Y programs, membership, financial assistance, policies, etc., using the Y voice attributes and discretion. Assist in connecting them to appropriate Y staff and programs. * Use databases and software to create memberships, complete program registration, update member information, and check-in members and guests, maintaining appropriate confidentiality. * Perform financial transactions accurately and maintain a balanced till. * Resolve member concerns, resolve conflicts within scope of position, address safety concerns, and follow cancellation-saves procedures. * Offer financial assistance in response to program and membership inquiries. * Field and resolve membership concerns and inform supervisor of unusual situations or unresolved issues. Qualifications: * Previous customer service, sales, or related experience. * Basic computer and office skills. * Must be able to engage others in conversations and make all people feel welcome. * Ability to respond calmly and quickly to safety and emergency situations. * Must have good interpersonal and communications skills and be sensitive, adaptable, professional, and articulate when dealing with others. * Must be able to maintain confidentiality. Welcoming and Inclusion: At the Y, we welcome everyone whose behavior adheres to our core values of caring, honesty, respect, and responsibility. We advance our cause by building a stronger and more equitable community where everyone has the opportunity to learn, grow, thrive, and reach their full potential with dignity. The Y is a force for building bridges among all people-regardless of ability, age, birthplace, cultural background, ethnicity, faith, gender, gender identity, ideology, income, race, or sexual orientation. The Y is for all. How To Apply: External candidates must complete an online application. If you have any questions regarding the position, please visit our website at ******************* or contact ********************. All current and previous YMCA staff must apply through their UKG account, and updated resume and cover letter is recommended

Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on! This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today! ABOUT PLUMBING SOLUTIONS OF IDAHO Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality. Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team! A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency. Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) * High school diploma * Customer support experience OR experience as a client service representative * Strong phone contact handling skills, including the ability to actively listen * Familiarity with customer relationship management (CRM) systems Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) This full-time position works Monday - Friday, 8 AM - 5 PM. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 83642

Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive Earn competitive pay depending on your skills, experience, and availability Work during traditional business hours with some flexibility no nights or weekends! Professional office with a friendly touch! Excellent training and support Branded apparel available (or business casual attire) Responsibilities Strong telephone and written communication skills Dedication to excellent customer service Outgoing personality; enjoys working with people Able to manage small business details while working independently Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc. Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint Knowledge of home repair and light remodeling is a plus Experience working in a Customer Service Role or Telemarketing Role preferred Confident in selling over the phone. Experience handling customer payments. Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $12 per hour Salary Range: 7.25 - 12 We are an equal opportunity employer and participate in E-Verify in states where required.

Reports To: Assistant Director, Testing Services Full-Time Posted Pay Range: $16.22 - $20.27 Are you passionate about precision, integrity, and operational excellence? As a Testing Services Specialist, you'll play a key role in ensuring every exam is delivered securely, accurately, and efficiently in support of the college's academic mission. You'll coordinate and administer a wide range of exams-including CWI placements, classroom tests, and professional certifications such as PearsonVue, CLEP, Meazure, Prov, Kaplan, and ASE-while maintaining strict compliance with national testing standards. If you take pride in process accuracy, smooth operations, and providing a high-quality testing experience for students, faculty, and the community, this role offers the opportunity to make a meaningful impact every day. Why Join CWI? At the College of Western Idaho (CWI), you will work in a dynamic, collaborative environment where problem-solving and innovation are valued, and your contributions directly enhance the efficiency of the institution. Key Responsibilities: Deliver Secure and Professional Testing Services • Administer and proctor exams in accordance with institutional, state, and national standards, including NCTA guidelines. • Maintain strict confidentiality and security of all testing materials and processes. • Coordinate and proctor exams for students with approved testing accommodations, ensuring equitable access and a supportive environment. Ensure Accurate Student Record Management and Reporting • Maintain the accuracy and integrity of student testing records throughout their lifecycle. • Enter and update student data and testing information in college databases with precision and timeliness. • Inform students of placement results and guide them toward next steps or appropriate resources. Foster Collaboration and Effective Communication • Provide accurate and timely information about testing services to students, faculty, and the public. • Support faculty and academic departments with exam proctoring and assessment logistics. • Build and maintain positive working relationships with CWI colleagues, outside institutions, and testing partners. Contribute to Continuous Improvement and Institutional Engagement • Participate actively in committees, staff meetings, and professional development opportunities. • Represent Testing Services and CWI with professionalism in all internal and external interactions. • Organize and return testing materials efficiently through appropriate channels (mail, interoffice, or email). Minimum Qualifications: • High school diploma or equivalent diploma • Strong cross-cultural, interpersonal and writing skills are necessary, including public speaking skills and the ability to represent the college in a positive way to diverse populations • Good technical troubleshooting and multi-tasking skills • Experience working in data entry systems • Experience working in a community college setting, serving a diverse, non-traditional student population preferred • Bilingual (Spanish/English) preferred Additional Instructions for Applicants: All candidates must reside within, or be willing to relocate to, a reasonable commuting distance from CWI. Employment visa sponsorship is not available for this position. Benefits: For information on health insurance, including coverage details and plan summaries, visit ***************** Retirement plans with employer contribution of over 11% Health Savings Accounts and Flexible Spending Accounts Employer-paid life insurance and short- and long-term disability insurance Eleven paid holidays per year (faculty may vary) Generous vacation and sick leave Paid Parental Leave Tuition discount on classes at CWI and other colleges All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, gender identity, sexual orientation, or any other applicable legally protected status.

Join Our Team as a Customer Care Specialist! At Sparklight and our Cable One family of Brands, we're all about our neighborly approach, connecting people to what matters most. Are you ready to be a crucial part of this mission? As a Customer Care Specialist, you'll be the face and voice of our company, helping customers both in person and over the phone. Your role will be key in delivering exceptional service and driving our growth. What You'll Be Doing: * Engage with Customers: Welcome guests and handle inquiries with a warm smile, whether face-to-face, chat or on the phone. * Solve Problems: Tackle customer issues, provide accurate billing information, and resolve standard problems. * Drive Revenue: Secure new and incremental revenue by promoting our products and services. * Educate & Assist: Guide customers on using our products and help them navigate our services. * Follow-Up: Make sure every issue is resolved to our customers' satisfaction and keep improving our service. Core Competencies * Committed: Values each and every customer, while working hard to keep their business and support our communities. * Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy. * Proactive: Understand what our customers need and actively work to make their relationship with us seamless, easy, and rewarding. * Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations. What We're Looking For: * Education & Experience: High school diploma or GED, and a few months in customer service. We value your willingness to learn! * Skills: Outstanding communication, solid data entry, and computer skills. * Knowledge: Eager to learn about our products and stay up to date with what we offer. * Bilingual (English and Spanish) Pay Rate: * Hourly rate of $14.50 - $16.00. We offer an hourly wage based on experience, with a focus on providing growth opportunities for both entry-level candidates and those with more experience. Benefits Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as: * Medical, dental, and vision plans - start when you start! * Life insurance (self, spouse, children) * Paid time off (vacation, holiday, and personal/sick days) * 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation * Group Legal plan with Identity Theft Protection Additional Perks * Tuition reimbursement (up to $5,250 on 1st year) * Annual community support to various organizations across the U.S. * Associate recognition & awards programs * Advancement opportunities * Collaborative work environment We're an Award-Winning Organization! * Forbes' "America's Best Midsized Employers" 2021-2023 Our Commitment Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day. Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. Pre-hire Processes Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.