Customer Accounts Advisor
Customer service advocate job in Muskogee, OK
The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Customer Service Representative - Part-Time
Customer service advocate job in Tulsa, OK
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what's next. Let's define tomorrow, together.
**Description**
**As the face of our customer, here's what you will do:**
Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.
**Qualifications**
**What You Need to Succeed (Minimum Requirements):**
+ At least 18 years old
+ High school diploma, GED, or equivalent
+ Comfortable with computers, mobile devices, and new technologies
+ Able to stand, walk, and handle baggage for an eight-hour shift
+ Able to read, write and speak English fluently
+ Ability to communicate with other departments and flight crews
+ Must be eligible to acquire and maintain credentials vital for the position
+ Must pass a background check
+ Must pass a pre-placement drug screen
+ Position-specific clearances include but are not limited to FAA, TSA, Port Authority, U.S. Customs and U.S. Postal Service clearances
+ Available during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need
+ Able lift up to 70 lbs
+ Ability to obtain required training certifications, perform safety checks, and successfully complete job functions, including but not limited to Ticket Counters, Gates, Baggage, and operating passenger loading bridges
+ Must be legally authorized to work in the United States for any employer without sponsorship
+ Successful completion of interview and assessment required to meet job qualifications
+ Reliable, punctual attendance is a crucial function of the position
+ Ability to meet our uniform, and appearance standards
+ Must be willing and able to work 100% on-site
Posting will expire on 12-14-25
The starting rate for this role is $19.64.
This is also a bonus eligible position (i.e. profit sharing).
We offer competitive benefits: medical, dental, vision, life, accident & disability, employee assistance program, commuter, paid holidays, paid time off, 401(k), pension and flight privileges (subject to the respective collective bargaining agreement).
United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Licensed Insurance Customer Service
Customer service advocate job in Owasso, OK
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Owasso, OK. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Salary plus Bonus
Paid Time Off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Customer Service Associate
Customer service advocate job in Tulsa, OK
Part-time Description
Job Title: Customer Service Associate - Serve with Precision, Connect with Purpose
Reports to: Store Sales Manager Classification: Hourly / Non-Exempt
Do you take pride in getting things right the first time? Are you someone who values structure, consistency, and strong customer relationships-while also enjoying a fast-paced, engaging environment?
At Ace Mart Restaurant Supply, our Customer Service & Sales Associates provide dependable, thoughtful service to customers in the foodservice industry. From restaurant owners to culinary professionals, your ability to guide decisions and follow through on details makes a measurable impact every day.
This is a role built for someone who thrives on clear expectations, enjoys supporting others, and finds satisfaction in delivering a job well done.
What We Offer:
Predictable Schedule: Enjoy Sundays off and consistent store hours that support work-life balance.
Employee Discounts: Receive exclusive savings on commercial kitchen equipment, tools, and supplies.
Structured Training: Step-by-step onboarding and product education to help you feel confident in your role.
Paid Time Off: Accrue vacation and sick time to recharge.
Benefits Package: Medical, dental, vision, life insurance, and more.
Future Planning: Take advantage of our matching 401k program.
What You Will Do:
Serve with care and accuracy by greeting every customer promptly and providing clear, knowledgeable guidance-whether in person, over the phone, or via email.
Follow a consistent sales process, asking the right questions, understanding customer needs, and recommending products that truly fit their business.
Confidently promote in-store products, using product knowledge and customer context to suggest high-value, relevant items.
Take ownership of transactions from start to finish, including processing sales, coordinating deliveries, offering carry-out, and following up post-purchase.
Maintain a clean, organized, and customer-ready store, ensuring inventory is well-stocked, labeled correctly, and easy to navigate.
Build strong customer relationships over time, becoming a reliable and trusted point of contact for returning customers.
Support team collaboration by communicating clearly, working in sync with teammates, and sharing information that keeps the store running smoothly.
Uphold standards of excellence in professionalism, punctuality, and reliability-being someone your team and customers can count on every day.
What You Will Need:
Reliability & Detail Orientation: You thrive on doing things right, following process, and keeping everything in order.
Customer Service Focus: You listen carefully, respond thoughtfully, and are committed to solving customer needs.
Sales Readiness: You're comfortable recommending products and helping customers make confident purchasing decisions.
Team Alignment: You prefer working with a group that communicates well, respects structure, and supports one another.
Physical Ability: Comfortable lifting up to 50 lbs., standing for extended periods, and working at a register or computer.
Education & Experience: High school diploma or equivalent preferred. Prior retail, foodservice, or inside sales experience is helpful-but not required. We provide full training.
Why You'll Succeed Here:
You enjoy consistency, purpose, and helping people. You like working within a clear structure, staying organized, and being known as someone who gets it done right. You'll thrive in a team that values dependability, communication, and doing the little things that build big trust.
Apply now to join Ace Mart Restaurant Supply as a Customer Service & Sales Associate. Your service, consistency, and customer care will help power the foodservice industry-one trusted interaction at a time.
Ace Mart Restaurant Supply is an equal opportunity employer committed to a diverse and inclusive workplace.
Customer Service Representative
Customer service advocate job in Tulsa, OK
Job Description
is located onsite in Broken Arrow, Oklahoma***
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Customer Service/Service Advisor
Customer service advocate job in Tulsa, OK
The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status.
Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience.
Bosselman has many benefits to offer you that you will not find anywhere else like:
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!
Bosselman offers on-demand pay (access to earned but not yet paid wages) through:
Responsibilities
Greets customers promptly and provides friendly competent customer service.
Coordinates the service center's scheduling and workflow.
Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs.
Answers customer questions about service outcomes and consults with the Technicians as needed.
Understands marketing and sales strategies to finalize all transactions.
Consults with Technicians about needed repairs and communicates those needs with the customer.
Comprehends the industry needs by increasing knowledge of products and services.
Understands the customer's need and be able to communicate those needs to the Technicians and vice versa.
Responsible for keeping all customer facing items cleaned, stocked, and up to date.
Responsible for receiving merchandise, stocking, and updating pricing for all showroom products.
Maintains a complete understanding of the Boss Shop Warranty process.
Assigns work to all technicians within the guidelines of the company.
Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers.
Reports for work in a timely manner when scheduled.
Additional Job Duties:
Assists with other duties as assigned.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Qualifications
Education and/or Experience (include certs or licenses needed):
Retail or guest service experience preferred.
Minimum Qualifications:
Valid Driver's license and insurable to drive.
Able to maintain working knowledge of parts inventory.
Able to complete the Service Advisor New Team Member Training within the first 90 days of employment.
Able to work on the computer system efficiently.
Ability to read, write and perform math skills.
Must possess a positive, enthusiastic attitude.
Must be flexible with the ability to adapt to change when required.
Demonstrates excellent communication skills.
Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings.
Must have reliable transportation and phone.
Must be able to communicate in English. - IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service.
Able and willing to work cooperatively with other team members.
Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company.
The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
Auto-ApplyCustomer Service Rep
Customer service advocate job in Tulsa, OK
About MetroLink Tulsa:
MetroLink Tulsa is the public transportation provider for the Tulsa area, offering fixed-route bus service, paratransit, and on-demand rides to help people get where they need to go. At Metrolink Tulsa, we're not just about moving people from point A to point B; we're about connecting lives, building community, and making every ride a positive experience! We're a team that believes in the power of reliable transportation to transform daily routines and empower our city. If you're ready to make a real impact, one friendly ride at a time, you've found your destination!
Are you a natural problem-solver who enjoys helping others? Do you have a knack for turning a simple question into a great customer experience? MetroLink Tulsa is looking for a Customer Service Representative to be the welcoming voice of our transit system. In this role, you will be a vital link between our community and the services they rely on every day. You'll use your expertise and positive attitude to help people navigate the city, get where they need to go, and feel confident in our services.
What You'll Do:
Be a Transit Expert: You'll be the go-to person for all things related to MetroLink Tulsa's services. Whether it's a call, an email, or an in-person question, you'll provide accurate information on bus routes, schedules, and policies.
Guide and Educate: You'll help passengers plan their trips, find bus stops, and even suggest alternative ride options when needed. Your goal is to make using public transit simple and stress-free.
Listen and Solve: You will handle customer inquiries and concerns with professionalism and courtesy, ensuring every person feels heard and respected. When a complaint or complement comes in, you'll be the one to document it.
Connect with the Community: You'll build relationships with people from all walks of life, from daily commuters to first-time riders. Your friendly and helpful demeanor will make a real difference in their day.
Maintain Your Skills: You'll stay proficient in MetroLink Tulsa's computer software to efficiently manage information and assist customers. You'll also work closely with your team and management to stay up to date on all policies and procedures.
What You'll Need to Succeed:
Knowledge of Tulsa: A strong understanding of the Tulsa area, including addresses and nearby streets, is a plus.
Communication Skills: You must be an excellent communicator-both verbally and in writing-with a friendly and professional tone. Must have excellent computer skills.
Problem-Solving Abilities: The ability to think on your feet, multitask, and manage your time effectively is essential.
A Positive Attitude: We are looking for someone who is courteous, patient, and has a great attitude toward every person they interact with.
Availability: Must be willing to work evenings, nights, weekends, and some holidays as needed.
Why This Position is Fulfilling
This isn't just a job where you answer phones; it's a role where you have a direct and tangible impact on your community. Every call you answer helps someone get to their job, a doctor's appointment, or home to their family. You are a crucial part of the system that keeps the city moving.
You'll be a source of calm and clarity for people who may be feeling stressed or lost. By providing accurate information and a helpful attitude, you'll not only solve their immediate problem but also build trust in a vital public service. You will feel a genuine sense of purpose knowing that your work contributes directly to the well-being and mobility of the residents of Tulsa and surrounding areas. This is an opportunity to make a real difference, one conversation at a time.
Great Benefits!
Free Employee Health Insurance, Long Term Disability, Life Insurance
Vision, Dental and Supplemental insurance available
Pension & 457b retirement
Vacation, Sick & Holidays
The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.
Auto-ApplyCustom Cabinet Sales Rep.
Customer service advocate job in Tulsa, OK
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Tulsa area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Professional Services Veterinarian Tulsa OK
Customer service advocate job in Tulsa, OK
Professional Services Veterinarian
As a Professional Services Veterinarian you will consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing; and promote customer satisfaction and loyalty. Represent IDEXX to customers and academia. Partner with Sales Force and collaborate with internal teams, providing technical support to sales and marketing, technical training, market trials and other applicable technical activities.
This position can be based in Tulsa or Oklahoma City, OK
In this role you will:
Consult with Practice Owner Veterinarians on medical protocols to promote growth and utilization of IDEXX products, services, and medical testing.
Represent IDEXX to customers and academia which may include hosting seminars and continuing education sessions on company products to key influencers at Veterinary Hospitals, University and Veterinary Schools, etc.
Partner with the Sales organization and other IDEXX areas as needed to collaborate, providing medical support to sales and marketing, technical medical training, market trials, and other applicable activities.
Proactively support the company's products through assisting with, creating and reviewing technical materials and presenting technical medical subjects to a variety of audiences. May assist and write technical medical documents and/or provide input and approval oversight on marketing and field selling materials.
Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate.
Assure compliance with all lDEXX SOP's and procedures relative to product questions/concerns, client records and administrative responsibilities.
Handle customer (veterinary and end-user) questions providing technical medical advice and following through on product complaints.
Adhere to and model the IDEXX Purpose & Guiding Principles.
Perform other duties as assigned.
What you will need to succeed:
DVM degree or equivalent.
Advanced degree or board certification preferred.
Typically, 5-8 years of experience in the Veterinary Industry and/or in Veterinary Practice
Licensed to practice in at least one state a plus.
Solid knowledge of current topics and issues in clinical veterinary medicine.
Strong business acumen, including specific knowledge of products and services sold.
Seasoned business and medical professional.
Excellent communication and interpersonal skills with the ability to influence others effectively and appropriately.
Strong facilitator, able to resolve conflict through mutual understanding and respect.
Excellent customer service and business relationship-building skills required.
Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
High integrity and honesty to keep commitments to Employees, Customers, and the Company.
Goal oriented, with drive, initiative and passion for business and team excellence.
Ability to organize and prioritize.
Have a service-oriented attitude.
Computer proficiency in Microsoft PowerPoint, Excel, and Word
Able to accommodate extensive travel up to 75% (four days in the field, one day work from home)
Company vehicle provided
Hold a valid driver's license
Extended hours may be required.
This position can be based in Tulsa or Oklahoma City, OK
What you can expect from us:
Annual Salary $140,000-160,000 based on experience
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
No unsolicited Employment Agency resumes are accepted.
#LI-CFO
#LI-REMOTE
Auto-ApplyWinner's Circle - Customer Service
Customer service advocate job in Tulsa, OK
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11.75 per hour
Salary Range:
7.25
-
11.75
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyMembership Services Specialist
Customer service advocate job in Owasso, OK
Full-Time | Owasso, OK | $40,000-$45,000
The Owasso Chamber of Commerce is seeking a dynamic Membership Services Specialist to join our team. This role is the heartbeat of our member engagement efforts-connecting local businesses to opportunities, strengthening relationships, and driving growth in our community
As the Membership Services Specialist, you'll design and execute strategies that recruit new members, retain existing ones, and elevate overall satisfaction. You'll be the go-to resource for members, ensuring they feel supported, connected, and valued. This position offers the chance to make a direct impact on Owasso's business community while working closely with Chamber leadership and volunteers.
What You'll Do
Serve as the primary contact for member onboarding, inquiries, and support.
Develop and implement membership recruitment and retention strategies.
Coordinate Ambassador activities including ribbon cuttings, groundbreakings, and mentoring new members.
Support Leadership Owasso by recruiting applicants and assisting with class logistics.
Assist with the Annual Investment Campaign, securing sponsors and supporting fundraising efforts.
Prepare membership reports for the Executive Committee and Board of Directors.
Collaborate with Chamber staff to plan and execute events and programs throughout the year.
You'll Be a Great Fit If You Have...
Bachelor's degree in Marketing, Communications, Business Administration, or related field.
2+ years of experience in marketing, membership management, or customer service (nonprofit/Chamber experience preferred).
Strong communication and interpersonal skills with a customer-first mindset.
Experience with CRM platforms and database management.
Proven success in meeting or exceeding recruitment or sales goals.
Valid driver's license and reliable transportation
Preferred Skills: Graphic design, event planning, and familiarity with economic development or business advocacy.
Compensation & Benefits
Salary: $40,000-$45,000
Cell phone allowance + annual performance bonus eligibility
3 weeks of Paid Time Off per year
Work Environment
Office-based; Monday - Thursday 8am-5pm, Friday 8am-12pm.
Occasional hours outside of normal business hours for events and programs.
Local travel required for member visits and community events.
Why Join Us?
This is more than a job-it's a chance to shape the future of Owasso's business community. You'll build meaningful connections, support local entrepreneurs, and play a key role in advancing the Chamber's mission to grow Owasso.
Ready to make an impact? Apply today and help us strengthen the voice of business in Owasso!
Enrollment Services - Reconciliation Specialist 160-1014
Customer service advocate job in Tulsa, OK
Ensure integrity of member enrollment data and investigate and resolve complex and exception errors. Duties include identifying potential changes in eligibility, seeking verification of changes and disseminating enrollment information to complete the reconciliation.
KEY RESPONSIBILITIES:
Monitors accounts receivable balances by comparing payment/adjustment reports to eligibility (both CMS & CCOK) to identify discrepancies by member.
Prepare discrepancy reports for each account, communicating directly with the various contact for verification. Maintaining the files for each account, both the hard copies and electronic copies.
Coordinates interdepartmental personnel involved in creating billing transactions to reflect the discrepancies verified as actual terminations, enrollments or premium changes. Verifying that transactions documented to be made were made by the appropriate persons.
Performs other duties as assigned.
QUALIFICATIONS:
Must possess strong working knowledge of accounting principles.
Proficient in Microsoft applications.
Ability to work on multiple projects concurrently.
Strong problem solving & critical thinking skills.
Possess strong oral and written communication skills.
Successful completion of Health Care Sanctions background check.
EDUCATION/EXPERIENCE:
High school diploma or equivalent; Associate degree preferred.
One to three years of previous working experience in accounting, benefits or similar function; preferably in a healthcare environment.
Entry Level Vehicle Service Specialist - Claremore Part Time
Customer service advocate job in Claremore, OK
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $15.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Customer Service Technician - National Accoun
Customer service advocate job in Pryor Creek, OK
Why Join our Refrigeration Team: As a Customer Service Technician - National Accounts at RAE Corporation, you'll be at the forefront of providing top-tier technical support and service to our valued customers. This role offers a dynamic work environment where no two days are the same-you'll have the opportunity to troubleshoot, install, and maintain cutting-edge HVAC and refrigeration equipment at various locations. With a balance of hands-on technical work and customer interaction, you'll play a crucial role in ensuring our products perform at the highest level. At RAE Corporation, we invest in our employees by providing ongoing training, career growth opportunities, and a supportive team environment. We offer competitive pay, excellent benefits, and the chance to work with industry-leading technology. If you're looking for a challenging and rewarding career where your skills make a real impact, join us as a National Accounts Field Service Technician and be part of a company that values expertise, innovation, and customer satisfaction.
Job Title: Customer Service Technician - National Accounts
Location: RAE Corporation Pryor, Oklahoma
Position Type: Full-time
About Us: RAE Corporation is a leading provider of innovative HVAC solutions, dedicated to delivering unparalleled quality and customer satisfaction. Our company values a culture of continuous improvement, collaboration, and employee empowerment. We are committed to fostering a positive work environment where every team member feels valued, heard, and supported.
Role Overview: The Customer Service Technician - National Accounts is responsible for the on-site startup and service of our National Account products and services. This includes providing technical support via phone or email to assist customers in troubleshooting equipment in the field.
Note: Candidates must be at least 21 years of age to be eligible for this position. A valid U.S. Passport or Real ID-compliant driver's license is also required.
Key Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
1. Field Service & Technical Support
• Troubleshoot equipment by observing operation, using precision gauges and testing instruments.
• Diagnose and resolve technical issues via phone or email using schematics, testing documentation, and other available resources.
• Provide warranty data and guidelines to customers.
• Follow service department procedures for warranty claims, troubleshooting, and documentation.
• Maintain accurate records of repairs, replacements, and causes of malfunctions.
• Provide clear, accurate, and timely communication to customers regarding field issues.
2. Equipment Maintenance & Installation
• Test lines, components, and connections for leaks.
• Dismantle and repair malfunctioning systems using electrical, mechanical, and pneumatic testing equipment.
• Adjust or replace worn or defective mechanisms and parts, and reassemble systems.
• Read blueprints to determine the location, size, and type of components needed for refrigeration systems.
• Install wiring, expansion, and control valves, using tools such as acetylene torches and wrenches.
• Mount compressors, condensers, and other components using hand tools and welding equipment.
• Perform mechanical overhauls and refrigerant reclaiming.
• Fabricate and assemble structural components using hand tools, power tools, and welding equipment.
• Cut, bend, thread, and connect pipes to functional components.
• Adjust valves and charge systems with the proper refrigerant type.
• Insulate system shells and cabinets as required.
3. Customer Service & Communication
• Travel to job sites, assess conditions, and provide recommendations for corrective actions.
• Resolve product or service issues by identifying the root cause, determining solutions, and implementing corrective actions.
• Communicate with customers, contractors, engineering, and service teams to resolve field issues effectively.
• Provide service and start-up information by answering questions critical to equipment performance.
4. Compliance & Safety
• Maintain a safe and clean working environment by following procedures, rules, and regulations.
• Attend work as outlined in the Employee Handbook or as specified by the supervisor.
• Complete additional tasks as directed by the supervisor.
• Comply with government regulations, company policies, and procedures.
Desired Qualifications
Education & Experience
• Associate's Degree (two-year college or technical school) or equivalent job experience.
• Minimum three years of experience in a related field.
Skills
• Proficiency in Microsoft Office (Excel, Word, Outlook, etc.).
• Self-motivated with strong multitasking abilities.
• Effective oral and written communication skills.
• Ability to read a tape measure down to 1/16 of an inch.
Certificates, Licenses, or Training
• Must be at least 21 years old.
• Valid driver's license (required).
• EPA Certification (preferred).
• Mechanical Journeyman or NATE Certification (preferred).
Interaction with Others: The Customer Service Technician - National Accounts reports to the Service Supervisor. This role requires constant communication with internal departments (Service, Production, etc.) and external customers. The ability to work collaboratively with all RAE team members is essential.
Working Environment
• 50% of work is performed in a manufacturing environment with exposure to moving mechanical parts and vehicles.
• 50% of work involves travel to job sites for on-site equipment startup and service.
• Work settings vary and may include indoor/outdoor environments, extreme temperatures, and different locations.
Benefits:
- Health insurance
- Retirement savings plan
- Paid time off
- Professional development opportunities
Physical Demands
Lift/Carry
Stand F
Walk F
Sit F
Handling / Fingering F
Reach Outward F
Reach Above Shoulder F
Climb F
Crawl O
Squat or Kneel F
Bend O
Twist O
10 lbs. or less F
11-20 lbs. F
21-50 lbs. F
51-100 lbs. F
Over 100 lbs. O
Push/Pull
12 lbs. or less F
13-25 lbs. F
26-40 lbs. F
41-100 lbs. O
+100 lbs. O
N (Not Applicable) Activity does not apply to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements: Auditory capabilities, visual & speech capabilities
The Company has reviewed this to ensure that essential functions and primary duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional procedures and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment. The Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.
RAE Corporation is an Equal Opportunity Employer
EEO/AA M/F/V/D
Auto-ApplyOperations Staff | Part - Time | Arvest Convention Center
Customer service advocate job in Tulsa, OK
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
Perform the setup and changeover on an event-to-event basis in order to ensure complete
adherence to the event schedule as-well-as tenant contractual specifications and requirements. Also, assist with cleaning of the arena to help maintain the cleanliness of the building. Overnight hours can be expected on occasion.
This role will pay an hourly wage of $12 to $15.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
The Arvest Convention Center, located in the Arena District in downtown Tulsa, is a modern and award-winning venue providing over 275,000 square feet of flexible meeting space. Owned by the City of Tulsa for over 50 years, the ACC has been host to every kind of event imaginable and proudly serves the citizens of Tulsa and guests from around the world.
Responsibilities
Actively participate in the completion of facility-wide conversions
Develop a wide array of specialized changeover skills, including setting up and breaking down
basketball court, hockey glass, dashers, polar floor, risers, chairs, tables, and stages
Assist with overall cleaning of the building to ensure readiness for events provide housekeeping assistance during events
Perform related duties and responsibilities as required
Qualifications
Must be 18 years or older at the time of application
Exhibit willingness to work a flexible schedule consisting of nights and weekends. Shifts regularly occur overnight.
Work effectively in a heavily team-based environment
Be reliable, honest, dependable, and punctual
Regularly lift and carry equipment and supplies weighing up to 50 pounds
Possess knowledge of basic hand tools and their uses
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyProof reader
Customer service advocate job in Tulsa, OK
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Freelance Proofreader must handle pressure well and be able to work occasional overtime when needed
Freelance Proofreader needs;
Attention to detail (crucial to this position)
Computer skill, proficient with Excel, Adobe Acrobat and other software programs
Excellent oral and written communication skills
Strong organizational skills
Honors high school or college-level grammar and composition courses required; degree in English desired
Knowledge of AP Style writing format desired
Superior written communication skills, including punctuation, grammar and spelling.
Detail-oriented with advanced comprehension skills
Proven time management skills
Must handle pressure well and be able to work occasional overtime when needed
Freelance Proofreader duties include:
Provides administrative assistance for M&E Technical Operations personnel, including but not limited to:
maintaining various databases
performing archival functions for airline revisions
generating activity reports
compiling data for the departmental self-audit program
compiling required documents for aircraft sale/lease returns
routing of technical data change requests to appropriate Technical Editor for authoring
Additional Information
$16/HR
9 months
Customer Accounts Advisor
Customer service advocate job in Tulsa, OK
The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Customer Service Representative
Customer service advocate job in Muskogee, OK
Job Description
is located onsite in Broken Arrow, Oklahoma***
WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings.
We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE.
SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors
Responsible for promoting culture of safety
Respond appropriately and in a timely manner to all customer and Account Manager incoming communications.
Analyze and assess customer needs completely and accurately with efficiency.
Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines.
Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders.
Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders.
Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue.
Develop a detailed working knowledge of BlackHawk policies, procedures and practices.
Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems.
Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems.
Perform other duties as assigned
QUALIFICATIONS:
Excellent written and verbal communications skills utilizing phone, email and instant message.
Excellent critical thinking skills to analyze and solve problems.
Diligent and detail oriented.
Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines.
Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user.
Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.)
Experience in industrial field, B2B sales and customer service.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibility.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Minimum 1 year previous experience in customer service or inside sales preferred.
Experience in cutting tools, abrasives and MRO areas preferred.
Experience with Microsoft office suite required.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required
WORK ENVIRONMENT:
Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
Wrist rest for keyboard and mouse pad
BENEFITS:
Health Insurance BCBS of OK HDHP
HSA with Employer match (must meet criteria)
Dental and Vision Insurance
401K Plan and Company Match
FSA (Full FSA, Limited FSA, and Dependent FSA)
Company paid Long Term and Short-Term Disability
Company paid basic Life Insurance and AD&D/
Supplemental life and AD&D/Dependent life
Ancillary Critical Illness Insurance (Wellness Rider Included)
Ancillary Accident Insurance (Wellness Rider Included)
Ancillary Hospital Indemnity
Employee Assistance Program (EAP) - Includes concierge services and travel assistance.
Paid Time Off
Holiday Paid Time Off
Gym Reimbursement
Quarterly Wellness challenge with a chance to will money or prizes
Tuition Reimbursement - after 1 year of employment
*BlackHawk Industrial is an Equal Opportunity Employer
**As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.
Transfer Station Customer Service Rep
Customer service advocate job in Tulsa, OK
Great Benefits!
Free Employee Health Insurance, Long Term Disability, Life Insurance
Vison, Dental and Supplemental insurance available
Pension & 457b retirement
Vacation, Sick & Holidays
Job Summary: Sell and educate passengers on bus passes and riding transit in Tulsa. Creating other items for customers to ride transit accordingly.
ESSENTIAL FUNCTIONS:
1. Knows geographic area of City of Tulsa and surrounding cities including streets and addresses.
2. Knows Metropolitan Tulsa Transit Authority policies, procedures, and practices.
3. Maintain transfer station in accordance with rules and regulations.
4. Dispenses tickets and passes as effectively and efficiently as possible. Responsible for handling proper change, fares, and logging tickets, dispensed, sold, and left over. Maintains enough tickets, passes, and tokens as needed including Traveler Route Guides. Responsible for turning in proper relief information including status of tickets, passes, and cash. Makes daily report to Accounts Receivable Clerk.
5. Provides fixed and flex route information to passengers when asked. Is very knowledgeable of current Traveler Route Guide.
6. Efficiently receives all ride request information from callers and repeats all information received to confirm accuracy.
7. Establishes rapport and professional confidence level with customers and is sensitive to customer needs.
8. Suggests alternative ride options to passengers if system is at capacity.
9. Maintains the highest standard of excellence, for company personnel, Supervisors, and all people contacted, through personal appearance and attitude.
10. Must report to work on a regular and timely basis.
11. Other duties as deemed necessary or assigned by supervisor.
REQUIREMENTS:
Knowledge
-
High School Diploma or equivalent required. Customer relations or service experience required; excellent communication skills, computer knowledge and usage skills also required. Professionalism demonstrated via effective and responsive communication with internal and external customers. Bi-lingual abilities a plus.
Mental Effort
-
Requires ability to handle a variety of duties. Effectiveness demonstrated by accuracy and integrity of work. Proactiveness demonstrated via problem prevention, problem solving, and problem resolution. Cooperation demonstrated by level of teamwork and degree of assistance offered to internal customers.
Physical
- Extensive sitting, standing and walking are all required in the course of a normal workday. May be required to lift or push up to 50 lbs.
Audible/Visual Demands
- Required ability to hear telephone and verbal directions given; visually perform essential functions for satisfactory job performance. Ability to view visual display terminal.
Miscellaneous
- Must be willing to work evenings and weekends as required. Must be safety conscious and avoid accidents if possible.
The preceding description is intended to describe the general content, identify the essential functions, and set forth the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks. EOE/AA and Drug Free.
Auto-ApplyEntry Level Vehicle Service Specialist - Muskogee Shawnee
Customer service advocate job in Muskogee, OK
What You'll Do:
As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it!
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority.
The perks and benefits we'll provide you*:
Competitive pay starting at $14.00/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit.
Paid vacation, and holiday pay
Flexible work schedule: No late evenings
Paid on-the-job training - No previous automotive experience is required
Medical, dental, vision, and 401(k) savings plans - 100% match up to 3%
We promote from within - a commitment we are passionate about
Company provided uniforms and tools
40% discount on Valvoline Instant Oil Change automotive services
WHAT YOU'LL NEED TO SUCCEED:
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Mobility to crouch, bend, twist, and work with your hands above your head
Comfortable working in a non-climate-controlled environment
Fluency in reading, writing, and speaking English
HOW YOU'LL ADVANCE IN YOUR CAREER:
We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone.
*Terms and conditions apply, and benefits may differ depending on location
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.