Customer service advocate jobs in Casper, WY - 37 jobs
All
Customer Service Advocate
Customer Service Representative
Sales Associate And Customer Service
Member Service Representative
Customer Service Associate
Service Representative
Customer Relations Representative
Customer Relations Representative - State Farm Agent Team Member
Megan Spence-State Farm Agent
Customer service advocate job in Casper, WY
Job DescriptionBenefits:
Wellness days
Team lunches and outings
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will support both the growth and retention of a successful insurance agency by combining strong customerservice with consultative sales conversations. In this role, you will build lasting relationships, influence customer decisions through clear and confident communication, and take ownership of follow-through to ensure an excellent experience from start to finish. You will represent the agency with professionalism, collaborate closely with team members, and contribute to both service excellence and sales performance in a fast-paced environment.
We look forward to connecting with you if you enjoy helping customers, guiding conversations toward solutions, and taking responsibility for outcomes. This role offers growth opportunities for individuals who are relationship-driven, results-focused, and motivated to make a meaningful impact on both customers and the business.
RESPONSIBILITIES:
Build and maintain strong relationships with customers by understanding their needs and serving as a trusted point of contact.
Handle inbound and outbound customer conversations, providing policy information while identifying opportunities to recommend appropriate coverage.
Influence customer decisions through consultative discussions that balance education, trust, and value.
Own service and sales-related tasks from initial interaction through completion, ensuring timely follow-up and accurate execution.
Process policy changes, renewals, and claims while maintaining a high standard of care and attention to detail.
Collaborate with agency team members to align service efforts with sales goals and overall agency objectives.
QUALIFICATIONS:
Strong communication and interpersonal skills with the ability to influence outcomes while building long-term relationships.
Comfortable balancing service responsibilities with sales conversations and performance expectations.
Results-oriented and accountable, with the ability to manage tasks, meet deadlines, and follow through consistently.
Organized, detail-focused, and able to adapt in a fast-paced, customer-driven environment.
ABOUT OUR AGENCY:
I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner.
Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, Casper Junior Football League, and helping secure a $25,000 grant for Project Kenny in Casper.
Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.
$27k-35k yearly est. 20d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative - Douglas
Wyoming Downs, LLC 3.6
Customer service advocate job in Douglas, WY
Job Description
Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.
Reports To: Site Manager
Major Duties and Responsibilities:
Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, clearing empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations.
Perform additional duties and responsibilities as assigned.
Qualifications, Education and Experience
Required:
Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn pari-mutuel equipment, rules and regulations
Basic understanding of, and experience using computers and computer programs
At least 21 years of age
Flexible availability in order to work a variety of shifts, weekends, holidays and weekends
Ability to obtain and maintain required credentials required by the Wyoming Gaming Commission
Professional appearance and personal hygiene as deemed appropriate by the supervisor
Ability to lift 50 pounds
Ability to communicate effectively in English, including both written and verbal forms
Ability to pass a pre-employment drug screening and background report
Preferred:
High school diploma or equivalent
Previous experience in customerservice role
Previous pari-mutuel experience
$26k-30k yearly est. 27d ago
Customer Service Representative - Casper, WI
Kedia Corporation
Customer service advocate job in Casper, WY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 13h ago
Customer Service Representative
Rory Shogren Farmers Insurance
Customer service advocate job in Casper, WY
Job Description
Our office is
quickly growing
and we need someone who we can train to fit in our office puzzle! The position offered is full time. Our CustomerService Representative needs to
exceed customerservice standards
to current clients while also
assisting prospects as they call in
.
No prior experience is necessary Apply for the position today by completing the form and completing the assessment.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Life Insurance
Health Insurance
Hands on Training
Responsibilities
Process customer policy change requests.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Schedule appointments for sales staff to meet prospective customers.
Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Great CustomerService Skills.
Driven and goal-oriented individual.
Ability to tactfully handle stressful and difficult situations.
$27k-35k yearly est. 29d ago
Customer Service Representative
Domino's Franchise
Customer service advocate job in Casper, WY
About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working CustomerService Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
Flexible schedule: Part-time and full-time hours are available.
Competitive wages
Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
Supportive team: Work alongside a great team and have fun while getting the job done.
Employee discounts
Key Responsibilities:
Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
Accurately enter and process customer orders using our point-of-sale (POS) system.
Handle cash and credit card transactions, including accurately counting change.
Help resolve customer complaints and issues effectively and with a smile.
Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
Prepare food items according to Domino's quality standards.
Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
Math skills: The ability to perform basic math and accurately handle monetary transactions.
Team player: Punctual, reliable, and willing to work as part of a team.
Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
$27k-35k yearly est. 14d ago
Service Representative
Uniwyo Federal Credit Union
Customer service advocate job in Casper, WY
[if gte mso 9]> 800x600 [if gte mso 9]> Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 [if gte mso 9]> [if !mso]> st1\:*{behavior:url(#ieooui) }
SERVICE REPRESENTATIVE
Service Representative
Hiring Range: $16.16 per hour
Benefits: Yes
FLSA Status: Non-Exempt
Employment Status: Full Time
Location: Plaza Branch, Casper
EXAMPLES OF DUTIES:
Receives, responds to and assists members visiting the credit union. Promotes and sells products and services in person. Establishes, maintains, and closes a variety of financial savings accounts within established boundaries. Issues debit cards and pre-paid cards. Enthusiastically promotes UniWyo products and services. Ensure Credit Union policies and procedures are adhered to. Assist in the development of new business by being familiar with all products and services, including associated rates and parameters.
Performs a variety of member transactions. Accepts deposits and loan payments. Assist members with withdrawals, cash advances, transfers, check cashing and check withdrawals. Balances assigned teller drawer on a daily basis. Assists with the security and monitoring of cash, money orders and confidentiality of members' information. Understands member relationship management for the purposes of identifying potential sales opportunities for referral to the sales team. Responsible for the generation of a threshold number of product and service referrals.
Responds to member's requests, concerns problems, and complaints regarding their accounts. Communicates and conveys information to members. Identifies member's needs and directs them to appropriate departments. Responds to member's questions in a timely fashion accurately and concisely.
Performs a combination of correspondence related functions. Compiles information and routes to appropriate departments. Prepares, updates, and maintains files. Enters data into electronic and/or manual recording systems. As required assists the Branch Manager. Responds to inquires made in writing, by phone and/or in person.
Assists with the training of new service representatives. Recommends changes to existing policies and procedures.
Responsible for compliance with the Bank Secrecy and Anti Money Laundering Acts including monitoring for such illegal activity as it applies to this position.
Performs other duties as assigned or required.
KNOWLEDGE, SKILLS, AND OTHER CHARACTERISTICS:
Knowledge of applicable credit union rules, ordinances, codes, regulations, administrative orders, case law and other governing rules and regulations.
Knowledge of the Credit Union's policies and procedures.
Knowledge of the principles of file and records management.
Knowledge of the principles of customerservice.
Skill in assessing and prioritizing multiple tasks, projects and demands.
Skill in working within deadlines to complete projects and assignments.
Skill in assessing, analyzing, identifying, and recommending solutions to problems.
Skill in establishing and maintaining effective working relations with co-workers, other UniWyo employees, representatives from other credit unions, general public and/or others having business with UniWyo.
Skill in operating a personal computer utilizing a variety of software and operating systems/applications.
MINIMUM QUALIFICATIONS:
A high school diploma or GED AND one (1) year of relevant accounting, banking, service or closely related experience OR any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
ADDITIONAL REQUIREMENTS:
Must be proficient in word processing and current spreadsheet software.
May be required to move and/or transport heavy, bulky supplies, materials and/or other items weighing up to 40 pounds.
May be exposed to potential physical harm and infectious diseases.
May be required to work outside the traditional work schedule.
May be required to stand for extended periods of the day.
HOW TO APPLY:
An application is required through the UniWyo CU Human Resources, 2020 Grand Ave. Suite 100, or *************** Interested applicants in need of reasonable accommodations may call Human Resources at ************. Application deadline: 02/05/2026. EOE/ADA employer.
Notice of E-Verify ParticipationThis organization participates in E-Verify. The employer will provide the federal government with the form I-9 information to confirm an employee's authorization to work in the U.S. Notice of Participation and the Department of Justice "Right Work" are available here and here .
Most communication will be done electronically. Please check email, including spam folders.
$16.2 hourly Auto-Apply 5d ago
Customer Service Associate I
Family Dollar 4.4
Customer service advocate job in Casper, WY
We're seeking a CustomerService Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customerservice experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customerservice and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
4749 W Yellowstone Hwy,Mills,Wyoming 82644
25767
Family Dollar
$27k-31k yearly est. 60d+ ago
Member Services Representative
PF Management Group 4.2
Customer service advocate job in Casper, WY
Benefits:
Free Gym Membership
Employee discounts
Free uniforms
Our Job Opening We are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customerservice to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customerservice to Planet Fitness members, prospective members and guests. Some of your responsibilities will include:
CustomerService/Front Desk Activities
Greet members and guests, providing exceptional customerservice and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point of sale system.
Member Accounts
Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications/Requirements
Customerservice background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customerservice skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Physical Demands/Requirements
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 75 lbs.
Will occasionally encounter toxic chemicals during shift.
Why you should join Planet Fitness!
Contribute to changing people's lives every day by helping us create a healthier Planet!
Work hard and play hard with an amazing group of talented, dynamic professionals!
Compensation: $13.00 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$13 hourly Auto-Apply 60d+ ago
Customer Service/Sales
Home Depot 4.6
Customer service advocate job in Casper, WY
CustomerService/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. CustomerService/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The CustomerService/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
$23k-28k yearly est. 60d+ ago
Customer Service Representative
U-Haul 4.4
Customer service advocate job in Casper, WY
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of CustomerService Representative. As a CustomerService Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule
two
hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
CustomerService Representative Responsibilities:
Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane (certification offered through U-Haul upon employment)
Drive a forklift (certification offered through U-Haul upon employment)
Other duties as assigned
Participate in ongoing continuous U-Haul education through U-Haul University.
CustomerService Representative Minimum Qualifications:
Valid driver's license and ability to maintain a good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
$25k-31k yearly est. Auto-Apply 1d ago
Customer Service Representative
Domino's Pizza 4.3
Customer service advocate job in Casper, WY
About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working CustomerService Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
* Flexible schedule: Part-time and full-time hours are available.
* Competitive wages
* Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
* Supportive team: Work alongside a great team and have fun while getting the job done.
* Employee discounts
Key Responsibilities:
* Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
* Accurately enter and process customer orders using our point-of-sale (POS) system.
* Handle cash and credit card transactions, including accurately counting change.
* Help resolve customer complaints and issues effectively and with a smile.
* Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
* Prepare food items according to Domino's quality standards.
* Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
* Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
* Math skills: The ability to perform basic math and accurately handle monetary transactions.
* Team player: Punctual, reliable, and willing to work as part of a team.
* Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
Qualifications
Additional Information
$21k-28k yearly est. 14d ago
Customer Service Representative - State Farm Agent Team Member
Megan Spence-State Farm Agent
Customer service advocate job in Casper, WY
Job DescriptionBenefits:
Wellness days
Team lunches and outings
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ABOUT OUR AGENCY:
I opened my agency on December 1, 2019, but my path into insurance started much earlier. I was licensed at 19 while in college planning to become a teacher, and although I taught junior high for a few years, I realized my true passion was educating adults on how to protect the income and assets theyve worked hard to build. That passion led me back into insurance, where I was mentored by the same agent who saw my potential early on and helped prepare me to become an agency owner.
Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we love camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are - I volunteer with Central Wyoming Hospice, often bringing our family and office dog, Poppy, to visit patients. As an office, we support several local causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, and the Casper Junior Football League.
Our office is a high-performing, growth-minded team that takes pride in taking exceptional care of customers while having a lot of fun along the way. We consistently rank among the top Life Insurance producers in Wyoming and placed in the top 6% of all State Farm agents nationally in 2024. Team members enjoy national holidays off, reduced hours between Christmas and New Year, birthdays off, PTO that grows with tenure, substantial year-round cash bonuses, quarterly promotions, licensing and CE reimbursement, professional training, and even an all-expenses-paid annual team weekend in Denver.
If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here.
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and ability to communicate confidently make you a strong fit. In this role, you will build trust with customers, influence positive outcomes through clear guidance and recommendations, and serve as a reliable point of contact for their insurance needs.
We look forward to connecting with you if you are a customer-focused, empathetic team member who enjoys building rapport and contributing to shared goals. We anticipate internal growth opportunities for especially driven and sales-minded candidates who take ownership of their work and enjoy influencing customer decisions in a helpful, ethical way.
RESPONSIBILITIES:
Answer customer inquiries and provide clear, confident policy information.
Build strong relationships with customers by understanding their needs and recommending appropriate coverage options.
Assist customers with policy changes and updates while identifying opportunities to support retention and cross-sell efforts.
Process insurance claims and follow up with customers to ensure a smooth and supportive experience.
Maintain accurate records of customer interactions and collaborate with team members to deliver consistent service.
QUALIFICATIONS:
Strong communication and interpersonal skills, with the ability to confidently explain information and influence positive customer decisions.
Comfortable representing the agency in customer conversations by building trust, guiding discussions, and advocating for appropriate solutions.
Ability to stay organized and focused while managing multiple priorities and customer interactions.
Detail-oriented, reliable, and accountable for follow-through and outcomes.
Previous customerservice experience preferred; interest in sales-related conversations and influencing outcomes is a plus.
$27k-35k yearly est. 15d ago
Customer Service Representative - Casper, WI
Kedia Corporation
Customer service advocate job in Casper, WY
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$27k-35k yearly est. 60d+ ago
Customer Service Associate I
Family Dollar 4.4
Customer service advocate job in Casper, WY
We're seeking a CustomerService Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customerservice experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customerservice and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
3654 Salt Creek Hwy,Casper,Wyoming 82601-9218
32722
Family Dollar
$27k-31k yearly est. 60d+ ago
Customer Service Representative - Casper locations
Wyoming Downs 3.6
Customer service advocate job in Casper, WY
Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.
Reports To: Site Manager
Major Duties and Responsibilities:
Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, clearing empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations.
Perform additional duties and responsibilities as assigned.
Qualifications, Education and Experience
Required:
Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn pari-mutuel equipment, rules and regulations
Basic understanding of, and experience using computers and computer programs
At least 21 years of age
Flexible availability in order to work a variety of shifts, weekends, holidays and weekends
Ability to obtain and maintain required credentials required by the Wyoming Gaming Commission
Professional appearance and personal hygiene as deemed appropriate by the supervisor
Ability to lift 50 pounds
Ability to communicate effectively in English, including both written and verbal forms
Ability to pass a pre-employment drug screening and background report
Preferred:
High school diploma or equivalent
Previous experience in customerservice role
Previous pari-mutuel experience
$26k-30k yearly est. 35d ago
Part Time Member Services Representative
PF Management Group 4.2
Customer service advocate job in Casper, WY
Benefits:
Free Gym Membership
Employee discounts
Free uniforms
Training & development
Our Job OpeningWe are searching for a Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customerservice to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customerservice to Planet Fitness members, prospective members and guests.Some of your responsibilities will include:CustomerService/Front Desk Activities
Greet members and guests, providing exceptional customerservice and doing your best to make members feel comfortable and welcomed!
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests.
Respond to member questions and concerns in a timely and professional manner.
Conduct beverage or merchandise purchases on the point of sale system.
Member AccountsUtilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance
Go above and beyond to keep the front desk area and lobby clean and orderly.
Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
Regular cleaning of all exercise equipment and tanning beds.
Regular restroom and wet area cleaning and stocking.
Qualifications/Requirements
Customerservice background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customerservice skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
High School diploma/GED equivalent required.
Physical Demands/Requirements
Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 75 lbs.
Will occasionally encounter toxic chemicals during shift.
Why you should join Planet Fitness!
Contribute to changing people's lives every day by helping us create a healthier Planet!
Work hard and play hard with an amazing group of talented, dynamic professionals!
Compensation: $13.00 per hour
JOIN THE CLUB.
Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.
TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
$13 hourly Auto-Apply 60d+ ago
Pro Customer Service/Sales
Home Depot 4.6
Customer service advocate job in Casper, WY
The Home Depot Pro CustomerService/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro CustomerService/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro CustomerService/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro CustomerService/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customerservice and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
$23k-28k yearly est. 53d ago
Customer Service Representative
Domino's Pizza 4.3
Customer service advocate job in Casper, WY
About the Job: Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working CustomerService Representatives (CSRs) to provide exceptional service to our customers. As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experience, whether over the phone or in person. We offer a fun and fast-paced work environment with opportunities for advancement.
What We Offer:
* Flexible schedule: Part-time and full-time hours are available.
* Competitive wages
* Career growth: We prioritize internal promotions, and many of our leaders started as CSRs or delivery drivers.
* Supportive team: Work alongside a great team and have fun while getting the job done.
* Employee discounts
Key Responsibilities:
* Greet customers in a friendly, positive, and professional manner, both at the counter and on the phone.
* Accurately enter and process customer orders using our point-of-sale (POS) system.
* Handle cash and credit card transactions, including accurately counting change.
* Help resolve customer complaints and issues effectively and with a smile.
* Assist with other in-store duties, such as folding pizza boxes, stocking ingredients, and maintaining a clean and organized work area.
* Prepare food items according to Domino's quality standards.
* Collaborate with team members to ensure all tasks are completed efficiently.
Job Requirements:
* Communication skills: Strong verbal communication skills with a positive, upbeat attitude.
* Math skills: The ability to perform basic math and accurately handle monetary transactions.
* Team player: Punctual, reliable, and willing to work as part of a team.
* Physical ability: The ability to stand for extended periods, lift up to 50 pounds, and perform various food preparation tasks.
How to Apply:
If you're a people-person with a great attitude, we want to hear from you! Apply online today to start your career journey with Domino's.
Qualifications
Additional Information
$21k-28k yearly est. 14d ago
Customer Service Representative - Casper locations
Wyoming Downs, LLC 3.6
Customer service advocate job in Casper, WY
Job Description
Responsible for walking the OTB floor, proactively greeting customers and provide friendly, courteous service at all times. Answer guest questions and build rapport with returning customers. Quickly and accurately handles cash transactions with patrons and jackpots on terminals. Conduct minor maintenance and repairs on terminals, when necessary. Protect company assets, adhering to company and departmental policies/procedures to include gaming regulations.
Reports To: Site Manager
Major Duties and Responsibilities:
Walk the gaming area looking for opportunities to interact with internal and external guests displaying an attentive, upbeat, and enthusiastic demeanor throughout each interaction.
Clearly communicate how terminals play and operate, Winners Club benefits, internal promotions, and site amenities.
Calmly listen to guest concerns and complaints; attempt to resolve as possible.
Accurately count and maintain cash bank and transactions.
Keep gaming area clean, stocked, secured, and well maintained, including but not limited to, picking up trash, clearing empty drinks, etc.
Troubleshoot minor repairs with wagering terminals and player tracking system as needed.
Work effectively with staff and guests, including but not limited to, working through disagreements in a courteous manner.
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position.
Maintain good working relations through all channels of supervisors, employees, and regulators.
Follow instructions of the supervisor.
Efficiently perform duties in both calm and busy situations.
Perform additional duties and responsibilities as assigned.
Qualifications, Education and Experience
Required:
Friendly personality comfortable initiating greetings and conversations
Experience using basic tools
Previous proven experience accurately counting, handling, and keeping track of money
Ability to quickly learn pari-mutuel equipment, rules and regulations
Basic understanding of, and experience using computers and computer programs
At least 21 years of age
Flexible availability in order to work a variety of shifts, weekends, holidays and weekends
Ability to obtain and maintain required credentials required by the Wyoming Gaming Commission
Professional appearance and personal hygiene as deemed appropriate by the supervisor
Ability to lift 50 pounds
Ability to communicate effectively in English, including both written and verbal forms
Ability to pass a pre-employment drug screening and background report
Preferred:
High school diploma or equivalent
Previous experience in customerservice role
Previous pari-mutuel experience
$26k-30k yearly est. 6d ago
Pro Customer Service/Sales
Home Depot 4.6
Customer service advocate job in Casper, WY
The Home Depot Pro CustomerService/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro CustomerService/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro CustomerService/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro CustomerService/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customerservice and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
How much does a customer service advocate earn in Casper, WY?
The average customer service advocate in Casper, WY earns between $33,000 and $45,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Casper, WY