Customer Experience Representative
Customer service advocate job in LaGrange, GA
BRIEF COMPANY DESCRIPTION: As a globally trusted manufacturer, M+A Matting provides quality commercial, residential, and promotional mats for millions of homes and businesses all over the world. We pride ourselves on superior customer service and excellent product quality. Continuous development of new technologically advanced mat products assures our customers that M+A Matting mats are unparalleled in quality and performance.
JOB SUMMARY: The primary responsibility of this position is to offer excellent service to our customers, including, but not limited to: providing product and pricing information, processing orders, ensuring that all orders are shipped in a timely manner and resolving issues that arise from the problems with orders (regarding replacements, credits, etc.), to ensure 100% customer satisfaction. This position will also focus on processing, investigating, and resolving customer freight claims.
ESSENTIAL FUNCTIONS OF THE JOB:
Process freight claims entry in a timely manner. File claims with carriers related to customer quantity shortages, quality issues and transit related cargo loss damage. Document recovery of various claims issues and communicate status of claims with customer.
Process customer orders
Answer phone or email inquires
Provide product information and meet service requests
Track orders and coordinate correction of orders
Process inquiries on shipping status, pricing or invoicing information, and various website questions
Liaise between Manufacturing Departments, Accounts Receivable, Art Department, and Sales Team to resolve any issues related to customer satisfaction
Local Candidates Only **No Relocation Assistance Provided**
QUALIFICATIONS:
Strong interpersonal and communication skills
Detail and task-oriented and possess creative problem-solving skills
Applicants must also have a good attitude, the flexibility to juggle multiple tasks, and comprehend at a rapid pace.
We are seeking a team player with strong computer skills working with Microsoft Office Suite (Word, PowerPoint, and Excel).
Highly motivated, has a strong work ethic, sense of urgency, and is a self-starter
Expresses written and oral ideas clearly and can proactively share information
Post-secondary education or college degree
WORK ENVIRONMENT: General office conditions
COMPENSATION: Pay commensurate with experience
BENEFITS: M+A Matting offers a comprehensive benefits package including medical, dental, and vision insurances as well as life insurance, disability insurance, and 401(k) with profit sharing.
WORK HOURS: General office hours, Monday - Friday 8am-5pm, plus occasional overtime. After completion of initial training process, we offer staff the opportunity to work from home 1-2 days per week.
Customer Relations Representative - State Farm Agent Team Member
Customer service advocate job in Columbus, GA
Job DescriptionABOUT OUR AGENCY: Since opening in 2012, weve proudly served Georgia and Alabama communities with personalized insurance solutionsfrom Auto and Home to Life, Health, and even Pet Insurance. Our bilingual team offers service in both English and Spanish and is committed to making a real impact in the lives of our customers.
Our agency culture is rooted in purpose, positivity, and connection. With a unique background that includes campus ministry and a decade in pharmaceutical sales, I built this agency to be a place where people feel valuedboth clients and team members alike. We prioritize relationship-building, community involvement, and good laughs along the way.
Were actively involved in causes we care about, from mentoring with Big Brothers Big Sisters to supporting CASA and local schools. Our team is welcoming, service-minded, and driven to growand were looking for someone who shares that passion. If youre looking for a team that works hard, gives back, and has fun doing it, wed love to connect with you.
Position Overview:
Are you ready to join a dynamic team that's been making waves in the insurance industry since 2012? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Colorado and a presence in Alabama - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of seven seasoned professionals, you'll have the chance to engage with clients within Colorado and Alabama, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.
Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Health Benefit
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Relations Representative - State Farm Agent Team Member
Customer service advocate job in Columbus, GA
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Growth potential/Opportunity for advancement within my agency
Hiring Bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Care Representative
Customer service advocate job in Columbus, GA
Title: Customer Care Representative II Columbus, Georgia Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
This position will have on-site training Monday - Friday for the first 6 weeks, onsite post training (Nesting) for an additional 1 week. You must have 100% attendance during the full training period. Start date: 11/17/2025.
* Onsite training will be Monday-Friday 10:00 am - 6:30 pm EST
As a Customer Care Representative II, you will be responsible for responding to customer inquiries via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims. In addition to being proficient in all basic customer service areas, you will handle high volumes of inbound calls, multitask across multiple systems, and provide verbal and written communication support to large group commercial clients. While performing complex functions, you will deliver a high-touch, white-glove service experience in a fast-paced call center environment.
How you will make an impact:
* Analyzes problems and provides information/solutions.
* Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
* Thoroughly documents inquiry outcomes for accurate tracking and analysis.
* Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
* Researches and analyzes data to address operational challenges and customer service issues.
* Provides external and internal customers with requested information.
* Proficient in all basic customer service functions.
* Receives and places follow-up telephone calls / e-mails to answer customer questions.
* Inquiries may also be on a walk-in basis.
* May require deviation from standard practices and procedures with the assistance of a computerized system.
* Seeks, understands and responds to the needs and expectations of internal and external customers.
* Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Here's what Elevance Health offers:
* A career path with opportunity for growth
* Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement.
* Affordable Health Insurance, Dental, Vision and Basic Life
* 401K match, Paid Time Off, Holiday Pay
* Annual incentive bonus and annual increases plan based on performance.
Minimum Requirements:
* Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
* Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment.
* Strong verbal and written communication skills, both with virtual and in-person interactions.
* Attentive to details, critical thinker, and a problem-solver.
* Demonstrates empathy and persistence to resolve caller issues completely.
* Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
* Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
* Performs other duties as assigned.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyCustomer Service Advisor - Migrant Help
Customer service advocate job in Columbus, GA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
Customer Service Associate
Customer service advocate job in Waverly Hall, GA
Job DescriptionDescription:
Job Title: Customer Service Associate
Department: Store Operations
Job Summary: The Customer Service Associate works to support the success and profitability of the store. They hold a
crucial role because they create the first and last impression with customers in their store every day. The Customer
Service Associate is responsible for supporting the management team in facilitating and completing all store level tasks
including food preparation, cash register duties, customer service, cleaning and all other related functions. The
Customer Service Associate ensures an exceptional customer experience by providing world class customer service and
fosters a cohesive, collaborative, team-oriented relationship with all team members.
Essential Functions:
-Smile and greet customers in a friendly manner as they enter the store. Provide a fast, friendly and enjoyable
shopping experience whether they are a gas/fuel, a retail sales, or a food service guest Respond to customer requests in
a timely and efficient manner. Engage each customer genuinely and thank them for their business.
-Operate a cash register adhering to all Company policies and standards. Maintain proper cash levels and follow all
cash handling and shift change processes and procedures to ensure no cash shortages occur. Complete customer transactions
including gas/fuel, retail sales, and food service items.
-Adhere to federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other
age restricted products.
-Ensure the proper execution of assigned foodservice programs and procedures. Assure fresh, quality food, hot coffee
and beverages are available at all times.
-Follow Friendly Express uniform, appearance, and dress code policies.
-Adhere to the execution of established safety and security policies and procedures
-Ensure the proper execution of all assigned store level marketing programs.
-Suggestively sell promotions, food and beverage specials and Friendly Express loyalty programs.
-Maintain a clean customer-ready store inside and outside.
-Complete all store housekeeping functions (i.e., Cleaning, dusting, sweeping, mopping, emptying trash, cleaning
restrooms, cleaning food service equipment, policing parking areas and lot, cleaning gas pumps, etc.)
-Replenish products and supplies to ensure in stock conditions at all times. Rotate and front-face stock to ensure
freshness and quality of products and easy customer access. Remove damaged and out-of-code merchandise from the shelves.
-Keep store looking neat and attractive.
-Communicate with Management team regarding customer requests or complaints and any vendor related concerns. Report
all theft and any suspected shoplifting.
-Check in external and internal vendors according to standards and procedures.
-Follow all company policies, procedures, and quality standards.
-Assume other duties and responsibilities as assigned to accommodate store operational needs.
-Represent the Friendly Express brand by exemplifying Friendly Express core values.
Requirements:
-Must be at least 18 years of age to be considered for this position.
-Ability to Multi-task, perform repeated bending, reaching, prolonged standing, and be able to occasionally lift up to
50 pounds.
-Basic language and mathematical skills.
-Ability to read and comprehend simple instructions, short correspondence, and memos.
-Willingness to work weekends, nights, and holidays as scheduled.
-Must be able to reliably report to work on time, as scheduled.
Customer Care Representative
Customer service advocate job in Columbus, GA
Title: Customer Care Representative II
Columbus, Georgia
Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
This position will have on-site training Monday - Friday for the first 6 weeks, onsite post training (Nesting) for an additional 1 week. You must have 100% attendance during the full training period. Start date: 11/17/2025.
Onsite training will be Monday-Friday 10:00 am - 6:30 pm EST
As a Customer Care Representative II, you will be responsible for responding to customer inquiries via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims. In addition to being proficient in all basic customer service areas, you will handle high volumes of inbound calls, multitask across multiple systems, and provide verbal and written communication support to large group commercial clients. While performing complex functions, you will deliver a high-touch, white-glove service experience in a fast-paced call center environment.
How you will make an impact:
Analyzes problems and provides information/solutions.
Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.
Thoroughly documents inquiry outcomes for accurate tracking and analysis.
Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
Researches and analyzes data to address operational challenges and customer service issues.
Provides external and internal customers with requested information.
Proficient in all basic customer service functions.
Receives and places follow-up telephone calls / e-mails to answer customer questions.
Inquiries may also be on a walk-in basis.
May require deviation from standard practices and procedures with the assistance of a computerized system.
Seeks, understands and responds to the needs and expectations of internal and external customers.
Associates in this role are expected to have the ability to multi-task, including handling calls, texts, facsimiles, and electronic queues, while simultaneously taking notes and speaking to customers.
Here's what Elevance Health offers:
A career path with opportunity for growth
Ability to obtain your Associate's or Bachelor's degree or further your education with tuition reimbursement.
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Annual incentive bonus and annual increases plan based on performance.
Minimum Requirements:
Requires a HS diploma or equivalent and a minimum of 1 year of the company's experience in an automated customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment.
Strong verbal and written communication skills, both with virtual and in-person interactions.
Attentive to details, critical thinker, and a problem-solver.
Demonstrates empathy and persistence to resolve caller issues completely.
Comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts.
Associates in this role will have a structured work schedule with occasional overtime or flexibility based on business needs, including the ability to work from the office as necessary.
Performs other duties as assigned.
For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Job Level:
Non-Management Non-Exempt
Workshift:
Job Family:
UNN > Union 29
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
Auto-ApplyPayment Services Associate/Collector
Customer service advocate job in Columbus, GA
Join the energized team at Kinetic Credit Union!!
Our benefits package
is very competitive and is designed to meet the needs of employees and their dependents. Employees are provided with a benefit package that includes paid time off; 11 paid holidays; group insurance such as medical, dental, vision, FSA, life, dependent life and long-term disability; and a 401(k)-retirement plan with matching company contributions.
Hourly/Non-Exempt: Monday - Friday 8:30am - 5:00pm (some mandatory overtime may be required based on company need)
Location: In-person at 13th St Branch
Detailed Job Description:
General Purpose
Responsible for identifying and collecting all credit union loans which are late, delinquent, potentially delinquent or charged-off. Responsible for the daily operations relating to the Overdraft Privilege Program Service.
Essential Duties/Responsibilities
Contacts delinquent members to discuss their accounts which are less than 30 days delinquent.
Determines delinquency causes. If appropriate, offers and provides financial counseling to the member whose account is delinquent, makes recommendations and establishes proper corrective action to bring the loan current.
Mails collection letters to members. Documents collection actions taken and refers serious problems to credit union management or the credit union's collection agency. Maintains delinquency and collection history on all delinquent loan and collection activity.
Serves as the contact for the credit union's collection agency.
Researches posting and transaction mistakes.
Processes Extension and due date requests.
Post and balance checks received on a daily basis.
Assists with overseeing daily payment services department operations. Ensures proper adherence to credit union delinquent notice policies and procedures and that all collection practices are in accord with legal requirements and regulatory policies and procedures.
Prepares delinquent loan report, month end reports and statistics as needed for Payment Services Mgr.
Attend annual training on BSA/AML to remain current on any changes to these policies and procedures and remain compliant
Participates in the Community Involvement goals of the credit union.
Orders supplies for the department as needed.
Reviews accounts to determine if overdraft privilege will be restored after it has been suspended.
Serves as point of contact for all members (internal and external) in relations to the overdraft privilege program.
Responsible for completing Information Security Awareness training as directed by management.
Responsible for complying with GLBA, Safe Act, Regs B, D, E, CC, Z and other regulatory requirements
Additional Duties/Responsibilities
Remains current on legal and regulatory issues, which may affect Payment Services.
Provides debt and financial counseling using established procedures.
Assists in maintaining collections records using established procedures.
Responsible for completing Suspicious Activity Reports, when necessary, according to BSA/AML policies and procedures.
Responsible for maintaining a current Learning Action Plan in conjunction with the Performance Management System.
Performs additional duties as directed by management.
Requirements
Job requires a high school diploma or the equivalent and a commensurate level of language, math, and reasoning skills.
In addition, three years of experience in a related field is preferred.
Formal training should be supplemented with continuing education.
Work Environment/Physical Activities
Job requires limited physical effort. It is basically a desk assignment.
The job calls for a high degree of mental concentration to interpret and act upon a wide range of situations.
The job requires a degree of attention to details.
Job requires access to credit union's network and core data processing system. Core system roles are assigned by Divisional Vice President
Customer Service Associate
Customer service advocate job in Columbus, GA
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Fraud Representative I
Customer service advocate job in Columbus, GA
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world's leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
About This Opportunity
As a Fraud Representative on our Fraud Transaction Monitoring Team, you will review potential fraudulent accounts for the prevention and detection of possible Transaction Fraud and will take appropriate action based on transaction characteristics. Experience is gained through training, following established procedures and guidelines and research utilizing multiple systems and tools. The Fraud Representative will be responsible for moderately complex research and analysis of account activity to assess levels of risk and fraud type. Take appropriate action to verify legitimate usage. Provide review and analysis of risky or exception conditions. Is responsible for developing and maintaining strategies to detect fraud internal & external (in the field supporting current events/investigations). Responsible for identifying fraud trends and opportunities for improvement, perform data mining and analysis to develop and improve fraud strategies, and measure and control existing strategies. Needs to build adequate controls and process disciplines to mitigate losses while focusing on improving customer experience and managing operational cost.
Responsibilities
* Monitor transactions for signs of fraud, analyzing suspicious activity, and working closely with senior analysts and the InComm Fraud and Risk Group
* Utilize various fraud detection tools to monitor transactions for signs of fraud, distinguishing and evaluating patterns of suspicious activity to mitigate financial losses.
* Present thorough write-ups of suspicious activities to senior analysts and compliance teams to be thoroughly reviewed
* Monitor and follow fraud procedure from alerts that derive from our fraud rules
* Process requests to assist in fraud functions
* Respond in a timely manner to escalated internal and/or external requests
* Ability to analyze and make decisive decisions
* Ability to work in a fast-paced environment
Qualifications
* 1 year in Financial Fraud & Risk is preferred
* Good PC skills using MS Office including Word, Excel, Outlook (demonstrated proficiency)
* Ability to work within a team (team player)
* Ability to read and understand network regulations
* Excellent attention to detail
* Self-starter with the ability to work on multiple task (multi-task, prioritize tasks and work under pressure) with minimal direct supervision
* Ability to communicate orally and in writing, ideas, concepts, recommendations, and complex information clearly and concisely in a timely manner, at a level consistent with the audience
* Ability to analyze situations and issues, identify options, draw logical conclusions and sound inferences, determine and recommend practical courses of action using innovation, creativity, good judgment and strategic thinking
* Excellent organization, oral and written communication skills
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.
* This position is eligible for the Employee Referral Bonus Program - Tier I
#LI-LW1
Auto-ApplyProtection Services Associate - 100% Commission | Columbus, GA (TSG-20251201-026)
Customer service advocate job in Columbus, GA
Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.
Customer Experience Coordinator
Customer service advocate job in Columbus, GA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
5555 Whittlesey Blvd
Location:
USA Marshalls Store 0860 Columbus GAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Relations Representative - State Farm Agent Team Member
Customer service advocate job in Auburn, AL
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Scott Holley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customs Specialist
Customer service advocate job in Opelika, AL
Purpose: The Customs Specialist ensures all import and export activities comply with applicable customs regulations, laws, and trade agreements to support efficient and compliant cross-border operations. This role manages customs documentation, classification, and clearance processes while coordinating with internal teams, brokers, and government agencies. The position also contributes to purchasing planning strategies and provides customs-related support and reporting to HL Mando Korea. Through effective compliance and process management, this role supports HL Mando's operational efficiency and global trade objectives.
Key Responsibilities include the following (other duties may be assigned as needed):
Ensure all import and export transactions comply with customs laws, trade agreements, and regulatory requirements (e.g., CBP, USMCA, EU).
Prepare, review, and submit customs documentation such as commercial invoices, packing lists, and certificates of origin.
Classify goods using Harmonized Tariff Schedule (HTS) codes and ensure accurate duty, tariff, and tax calculations.
Coordinate with customs brokers, freight forwarders, and government agencies to facilitate timely clearance and delivery.
Maintain accurate, organized records of all customs transactions for audit and compliance purposes.
Monitor and interpret regulatory changes, ensuring HL Mando's ongoing compliance with trade and tariff laws.
Conduct internal audits, identify process gaps, and implement improvements to strengthen trade compliance.
Support FTA Certificate of Origin (C/O) management and ensure accuracy within FTA systems.
Assist in purchasing planning tasks, including supplier strategy development and supplier performance improvement initiatives.
Coordinate and respond to customs-related requests from HL Mando Korea.
Qualifications:
Education and Experience:
Bachelor's degree in Supply Chain Management, International Business, Logistics, or related field (preferred).
Licensed U.S. Customs Broker required (or equivalent certification if outside the U.S.).
2-5 years of experience in customs compliance, international logistics, or trade management.
Experience collaborating with customs brokers, freight forwarders, and regulatory agencies.
CPM or CPSM certification preferred.
Skills and Competencies:
Bilingual: English and Korean (required).
Comprehensive knowledge of import/export regulations, documentation requirements, and trade compliance standards.
Familiarity with HTS classification codes and Incoterms.
Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite, particularly Excel.
Strong analytical, organizational, and problem-solving skills with high attention to detail.
Excellent written and verbal communication skills.
Ability to work effectively under pressure and meet strict deadlines.
Strong judgment and decision-making abilities, considering cost, delivery, and quality impacts.
Proactive, collaborative team player who demonstrates accountability and initiative.
Legal Requirements:
Must be at least 18 years of age due to federal labor law requirements.
Must be legally authorized to work in the United States.
Supervisory Responsibility: None.
Working Conditions:
Primarily an office-based environment with occasional visits to warehouses and/or logistics centers.
Occasional extended hours may be required to support regional or global coordination.
Minimal exposure to noise, hazards, or extreme conditions.
Physical Requirements:
Must be able to sit or stand for extended periods while performing office and administrative tasks.
Occasional lifting of boxes or files up to 25 lbs. may be required.
Ability to work on a computer and communicate effectively via phone and email.
Remote Work: Not Eligible.
Compensation and Benefits: Competitive Salary commensurate with experience. Benefits package includes health, dental & vision insurance, life insurance and other supplemental benefits, 401(k) plan, paid time off, and professional development opportunities.
Equal Opportunity Employer Statement: HL Mando is an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or disability status.
Auto-ApplyEntry Level Customer Service/Sales
Customer service advocate job in Columbus, GA
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Flexible Schedule: Design your workday around your life, not the other way around. Enjoy a schedule that adapts to your needs, allowing for a better work-life balance. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyFitLife Overnight Service Representative
Customer service advocate job in Columbus, GA
Job DescriptionWelcome to FitLife in Columbus, GA! Customer Service and the overall care of our members are always top priorities at FitLife! We are a family-oriented facility and strive to know all members and their families. This position will continue our service through all hours of the day, and we are so pleased to do so!
The hours for this position are:
Monday through Thursday: 8pm-5am (one hour lunch)
Saturday: 3pm-6pm
General job duties include:
Customer Service;
Light maintenance and cleaning.
*Applicants must be able to stand for the entirety of the shift, minus one hour for lunch (M-TH).
We look forward to meeting you!
Dry Cleaning CSR
Customer service advocate job in Columbus, GA
Job Title: Customer Service Representative - Dry Cleaners
Reports To: Cleaners Manager / Assistant Cleaners Manager
As a Customer Service Representative at Wade Cleaners, you will be the first point of contact for our valued customers. You will play a key role in ensuring customer satisfaction by greeting customers, addressing their needs, and providing solutions to any issues they may have. Additionally, you will be responsible for accurately tagging and logging clothing items in the system, maintaining a clean and organized workspace, and upselling services to enhance the customer experience.
Key Responsibilities:
Customer Interaction:
Greet customers with a friendly, positive attitude as they enter the store.
Assist customers with their clothing drop-offs and pick-ups, ensuring accurate information is recorded.
Handle customer inquiries and resolve issues professionally and efficiently.
Upsell dry cleaning services, special treatments (e.g., stain removal, pressing, etc.), and loyalty programs to enhance customer experience and drive sales.
Tagging and System Entry:
Accurately tag and log each clothing item in the system, ensuring proper identification.
Maintain a high level of organization when entering data into the system to minimize errors.
Ensure clothing is categorized correctly for proper cleaning processes.
Customer Support & Problem Resolution:
Address customer concerns, such as damaged or misplaced garments, with professionalism and care.
Offer solutions to meet customer needs, ensuring their satisfaction with our services.
Follow up with customers as needed to ensure their satisfaction and foster long-term relationships.
Workplace Maintenance:
Ensure the front desk and customer areas are tidy, organized, and welcoming.
Assist with maintaining a clean environment by performing light cleaning duties (sweeping, dusting, etc.) as needed.
Keep product displays organized and replenish materials (tags, receipts, etc.) when necessary.
Sales & Upselling:
Promote and explain additional services to customers, such as special stain treatments, alterations, or delivery services.
Suggest loyalty programs or discount packages to encourage repeat business.
Actively look for opportunities to increase sales and promote the dry cleaning business.
Required Skills & Qualifications:
High school diploma or equivalent required.
Previous customer service experience, preferably in a retail or service environment.
Strong communication and interpersonal skills.
Ability to handle customer complaints and concerns with professionalism and patience.
Basic computer skills, including familiarity with POS systems or willingness to learn.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
A keen attention to detail and organizational skills.
Flexibility and a positive attitude towards change and working as part of a team.
Physical Requirements:
Ability to stand, bend, and lift up to 25 lbs.
Comfortable working in a busy retail environment.
Preferred Qualifications:
Previous experience in a dry cleaning or laundry business is a plus.
Experience with sales and upselling techniques.
Bilingual skills are a plus but not required.
Benefits:
Competitive hourly wage.
Opportunities for advancement.
Health and wellness benefits (depending on employment status).
Positive and supportive work environment.
If you're passionate about delivering outstanding customer service and are eager to join a dynamic team, we encourage you to apply!
Auto-ApplyCustomer Service Representative - Columbus, GA
Customer service advocate job in Columbus, GA
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Customer service advocate job in Columbus, GA
Job SummaryDaniel Appliance Company is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities:
Receive incoming calls in a professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Qualifications:
Minimum two years admin experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Benefits/Perks
Paid Holiday & Vacation
Retirement plan
Great Working Environment
Creating relationships with Customers and Manufacture Reps
Working together as a team
Independent Retail offers a myriad of opportunities for people of all backgrounds.
When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales?
Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience.
Retail is the #1 private-sector employer in the country
If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you!
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Auto-ApplyCustomer Service Representative
Customer service advocate job in Columbus, GA
Interviewing for positions in West GA and Metro Atlanta GA
The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions.
.
DUTIES & ESSENTIAL JOB FUNCTIONS
Working directly under the supervision of the branch manager, the Customer Service Representative:
Solicit loans on the telephone and at the counter.
Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone.
Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau.
Completes loan documents and closes current refinance loans.
Prepares daily deposits of cash and checks.
Maintains and balances correct amount and denominations of money in cash drawers daily.
Maintains loan standard report daily.
Telephones past due customers
QUALIFICATIONS
Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills.
A high school diploma or equivalence is required.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.