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Customer service advocate jobs in Council Bluffs, IA

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  • Bilingual Community Engagement Specialist

    Dynamic Workforce Solutions 3.8company rating

    Customer service advocate job in Omaha, NE

    Job Title: Community Engagement Specialist Reports to: Community Engagement Supervisor Non-exempt Office Location: Omaha, NE Wage Range: $19.00 - $21.00 per hour Bilingual Spanish required! Primary Objectives of Position: The Community Engagement Team is responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. The Community Engagement Team is responsible for assisting customers in the Resource Room while triaging their needs and referring to American Job Center and community programs. Essential Job Functions: Develop relationships with community organizations, educational facilities and social service agencies to encourage enrollment in workforce center programs. Conduct outreach presentations as needed with a wide range of audiences including high school students, parents, educators, older adults, transitioning job seekers at halfway houses, etc. Identify, develop, and implement strategic outreach and recruitment opportunities to ensure proper quantity and quality of talent is available to meet employer needs. Appropriately connect career seekers to open positions, resulting in Additionally, connect career seekers to opportunities for training and development and other career center services to increase opportunities for employment. Assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. Contact participants and/or employers on a regular basis to verify and document placement/retention in employment. Establish and maintain knowledge of community and participate in community events and other activities including collaborative recruitment strategies with community partners. This may require a weekend and evening work schedule. Assist individuals with understanding and completing program enrollment Conduct eligibility Use computers and printed materials, assist customers in accessing various websites including state systems, for relevant information on job search information and other resources for developing job leads. Assist customers in accessing labor market information and provide assistance on applications, resume and cover letter development and work search software tools. Acquire and maintain knowledge of market research tools and the trends in the industry or sector to appropriately guide and direct career seekers to placement or education. Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Utilize Extreme Customer Service behaviors in all interactions with internal and external Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Extreme Customer Service focus, learning orientation, communication proficiency, teamwork orientation, technical capacity. Qualifications: Education : High school diploma or GED, and 1-2 years of experience in a Workforce environment or coordination/planning experience. AA or BA preferred. Experience: Significant demonstrable experience in business-to-business marketing or work in a community-based organization. Skills/Abilities : Ability to clearly and concisely communicate with staff and leadership via presentations, in person, telephone, written and oral. Excellent verbal and written communication skills including ability to do public speaking and conduct training sessions. Bilingual (Spanish/English) required. The ability to maintain confidentiality is a must. Demonstrated ability to use various software programs (Microsoft Office) for correspondence, reports, statistical compilation, analysis and database access. Must be accustomed to working in a complex, fast-paced and confidential work environment. Ability to follow complex instructions, prioritize tasks, and effectively utilize resources to complete projects in a timely and accurate manner. Superior attention to detail is a must. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance Job Posted by ApplicantPro
    $19-21 hourly 16d ago
  • Customer Service Representative

    Jack Link's Protein Snacks 4.5company rating

    Customer service advocate job in Underwood, IA

    At Jack Link's, we feed the journey. We take pride in rolling up our sleeves and getting things done together. Fueled by creativity, passion, and a commitment to doing things the right way, we tackle the hard stuff first and focus on real progress, bold moves, and no excuses. We create opportunities, celebrate wins, own our misses, and push forward as a team, knowing our strength comes from supporting one another and having fun along the way. We cultivate a workplace where passion meets purpose and our Team Members are inspired, recognized, and rewarded for their contributions. If you're ready to make a difference and build something meaningful, we want you! Jack Link's Protein Snacks is a global leader in snacking and the No. 1 meat snack manufacturer worldwide. Headquartered in Minong, Wisconsin, Jack Link's is strategically positioned with production, distribution, and support centers in key locations throughout North America, Brazil, Europe, and the Pacific Rim. This global network allows Jack Link's to deliver a wide variety of high-quality, great tasting protein snacks to consumers around the world. The company's portfolio of brands includes Jack Link's , Lorissa's Kitchen , Wild River , Golden Island , Country Fresh Meats , BiFi , Peperami , Mariani and Local Legends Meat Snacks. Job Description Hours: Monday-Friday, 8:00 am - 4:30 pm Jack Link's is looking for a Customer Service Representative to join our Underwood, IA team. The ideal candidate should be an effective communicator, self-motivated and seasoned at working collaboratively. In this role, you will be responsible for a variety of duties across our customer service team. You will be the key point of contact for internal and external customers on order management functions, consumer inquires and continuous improvement efforts to enhance the overall service our customers are receiving. You will build partnerships with cross functional teams including sales, finance, transportation, warehousing, supply planning, demand planning, FSQ, marketing, brand and most importantly; the customer. DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position shall consist of, but are not be limited to, the following: Manage the daily flow of orders through the supply chain within your area of responsibility Provide professional customer service by diagnosing and resolving customer problems or inquiries via email, phone or other correspondence Serve as a liaison between internal and external business partners to provide our customers with world class customer service. Support adherence to company policies through education, guidance and persistence Responsible to achieve business metrics (Fill Rate, On Time Delivery, Customer Experience, etc…) to drive a high level of customer satisfaction Correspond with consumers who have encountered a problem with a product or service offering and resolve the issue in a timely manner. Document consumer inquiries into a web-based platform to transcribe interactions which will provide internal business partners the data needed to make strategic decisions Develop a thorough working knowledge of various brands, products and services Responsible to diffuse escalated situations where a customer has become frustrated due to a product issue or service offering. The candidate must possess the ability to respond in a clam, controlled and professional manner. Collaborate with internal business partners to develop better customer support processes Qualifications REQUIRED EDUCATION, EXPERIENCE and ABILITIES: Bachelor's degree and/or 3 years or more in related business experience is preferred. SAP experience is preferred Consumer Packaged Goods experience is preferred Proficient in Microsoft Office applications; Outlook, Excel, PowerPoint and Word Excellent verbal and written communication skills Effective listener and ability to exhibit patience in all situations Outgoing personality with a desire and commitment to provide excellent customer service Solid problem solving skills to find answers on behalf of the customer Strong organization skills with an ability to execute the details Ability to learn quickly, adapt in various situations and work in a team environment Follow through on commitments and show concern for the needs of others Additional Information The hiring range for this role is $21.00-$29.00 hourly. Actual wages will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. Base pay is just one component of Jack Link's Total Rewards package for Team Members. Other rewards may include annual incentive and program-specific awards. Jack Link's provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off. The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 25 pounds, and talk or hear. The employee is occasionally required to sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is a plant/office setting. It is clean and dry with climate-controlled environment. Equal Employment Opportunity Employer Jack Link's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. E-Verify Jack Link's provides the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new Team Member's Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, we are required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, we use E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that Jack Link's has violated our responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at ************** (TDD: ***************. All your information will be kept confidential according to EEO guidelines.
    $21-29 hourly 16d ago
  • Customer Experience Coordinator

    TFL 4.0company rating

    Customer service advocate job in Omaha, NE

    Job DescriptionSalary: TFL, a leading live entertainment and technology company, has a fantastic opportunity for a Customer Experience Coordinator to join our team on-site at our Omaha, NE office. (Tickets For Less) At TFL, we are passionate about creating Memories For Life for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue. As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work. With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate over 20 years of providing high-rated service to the local community. Recently named to the KC Business Journals Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala. and Omaha, Neb. Reports to: Sales Manager, Omaha Responsibilities & Job Duties (include, but are not limited to): Provide best-in-class service to our TFL retail and private-label customers through all available means of communication Work in the Point-of-Sale system to assist customers on ticket purchases and delivery Deliver industry-leading customer experience with tone, empathy, confidence, and attention to detail Develop and create solutions to customer issues efficiently and effectively Execute CRM strategy, effectively maximizing HubSpot capabilities Utilize Customer Relationship Management tools for recording customer communication and interactions. Ensuring proper procedures for all interactions Work collaboratively with other team members to achieve departmental and company goals Actively contribute ideas and potential improvements to team members and management Proactively engage in protecting company assets through vigorous fraud prevention and cash handing procedures, actively assessing credit card misuse or abuse Qualifications: Bachelors degree in a related field preferred Must have a passion for sports and/or live entertainment Retail, travel, event, sports or live entertainment experience considered a plus Excellent verbal and written communication skills Self-motivation, attention to detail and strong organizational skills required Must be able to work independently and as part of a team in a group setting Strong ability to multi-task Must be available to work under pressure in a fast-paced environment Must have an eye for detail Benefits: Competitive salary Discretionary performance bonuses 401k with company match Unlimited vacation Medical/Dental/Vision insurance Long-term and short-term disability Life insurance Paid parental leave Perks: $1,000 employee ticket credit Employee referral program Casual Dress Code Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!
    $35k-41k yearly est. 17d ago
  • Customer Care Expert

    Toast 4.6company rating

    Customer service advocate job in Omaha, NE

    Start Date: January 26, 2026 - Training is 6 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $25 per hour Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Bready* to make a change? As a Senior Customer Care Specialist - International, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Senior Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll* Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers Conduct Toast procedures to escalate and coordinate the customer response in accordance with Toast values Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledge base articles, and the experience gained from performing the roll Do you have the right ingredients*? 2 + years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast-native hardware Strong verbal and written communication, organizational, and influencing skills Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming phone calls, emails, and chats through a ticketing system Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $25-25 hourly Auto-Apply 4d ago
  • Customer Service Administrator

    Logfret 3.9company rating

    Customer service advocate job in Omaha, NE

    LogFret seeks an experienced Customer Service Administrator to join us. The candidate must have extensive knowledge of the job. You maintain the customer services activities. Ready for a lifestyle that keeps you closer to home? This is the role for you. Assisting in the Customer Service Operatives daily, including coordinating works to Open Market and liaising with the Customer Service Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required. This is the perfect role for someone with strong communication skills and a friendly yet professional telephone manner. You will have good IT skills, specifically with Microsoft Word and Excel with CRM database experience, and ideally have a knowledge and understanding of responsibility for defects. Responsibilities: Provide exceptional customer service internally and externally. Manage switchboard and answer or direct incoming phone calls. Assist with granting site access and updating usernames and passwords for clients. Provide information to customers via phone and email. Use various systems, software, and support tools efficiently. Keep track of customer accounts and make updates with new account information as necessary. Provide thorough follow-ups to customer interactions, ensuring customer satisfaction. All other duties and responsibilities as assigned. Physical Demands: Must be able to lift up to 25 pounds. Must be able to stand and walk for prolonged amounts of time. Must be able to twist, bend and squat periodically. Education & Experience: High school diploma preferred. Ability to successfully multi-task, works efficiently, and meet deadlines. Ability to work independently and in a team environment. Must have experience with Microsoft Office: Word and Excel. Requirements: Must have 1 years of proven customer service experience. Drug Screening. Customer service skills and the ability to communicate professionally required. High school diploma or GED. Pre-employment background check required. Benefits: Life Insurance. $30.50 per hour. Paid Time Off (PTO). 401(k) Medical, dental, and vision insurance programs. Monthly Bonus. About Logfret: Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industry's best digital freight solution, taking businesses to the next level.
    $30.5 hourly 60d+ ago
  • Front Of House (Foh) Weekend Customer Service at LE QUARTIER DUNDEE

    Le Quartier Dundee

    Customer service advocate job in Omaha, NE

    Job Description Le Quartier Baking-Dundee in Omaha, NE is looking for one person to join our Front of House team on the weekends. We are located on 5026 Underwood Ave. Our ideal candidate is detail-oriented, communicative, reliable, and a team player. Benefits Pay starts at a $12 or $13 per hour rate plus tips Flexible scheduling PTO accrued over time Responsibilities Help customers with friendliness and efficiency. Pack pastries, slice bread, take orders, etc. Answer the phone and occasionally place calls to customers. Barista. Make espresso drinks and brew coffee. Prepare food. Make sandwiches and serve soup and sides to customers quickly. Keep a clean environment. Keep lobby tables clean, sweep and mop floors, wash dishes, clean equipment. Qualifications Able to work every Saturday and Sunday. Shifts are either 8am-2:30pm or 9am-4pm. Availability to pick up shifts during the week occasionally is a plus. At least 18 years old Previous experience working in customer service in a fast-paced environment. Cafe, bakery, barista, or server experience is a plus We are looking forward to reading your application. Fill one out on Indeed or stop by the store and fill out a paper application. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $12-13 hourly 6d ago
  • Customer Service Representative

    Wesco Distribution 4.6company rating

    Customer service advocate job in Omaha, NE

    As a part-time Customer Service Representative, you will provide administrative support to the sales team. This part-time position can work up to 30 hours per week. You will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. You will assist the sales team with creating and managing reports, as well as any other clerical tasks as assigned. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Back-up support to sales counter with walk in and telephone inquiries. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-HD1
    $25k-32k yearly est. Auto-Apply 54d ago
  • Teller Service Representative-Part Time

    Veridian Credit Union 4.0company rating

    Customer service advocate job in Council Bluffs, IA

    Teller Service Representative Hiring multiple Tellers for our: Gretna location, Omaha locations, Papillion location, & Council Bluffs location. Part-time: 30-35 hours/week Pay: $17.78 Fluency in Spanish speaking welcome. Earn $1.50 more per hour worked SUMMARY Under general supervision and in compliance with established policies and procedures, the Teller Service Representative is responsible for providing superior member service by conducting transactions accurately, assisting members with their financial goals, and promoting Veridian products and services. ESSENTIAL FUNCTIONS Create excellent service experiences that promote the Veridian brand. Understand and be familiar with Bank Secrecy Act (BSA) guidelines. Conduct member transactions including: loan payments, deposits, withdrawals, transfers, etc. Complete member requests such as inquiries on certificates of deposit, processing wire transfers, ordering and blocking plastic cards, ordering checks, researching account information, etc. Actively cross‑sell credit union services by providing information to current, new and potential members. Actively refer members to appropriate position and/or department within all Veridian Companies to best serve the member. Assist members over the phone. Consistently achieve established monthly and annual sales and service goals. Contributes to team effort by accomplishing related results as needed. Monitor necessary departmental files and reports, updating member information as required. Maintains member confidence and protects operations by keeping information confidential. Balance cash box per teller balancing procedures. KEY ATTRIBUTES Oral and written communication skills. Member service focus. Attention to detail and accuracy. Positive attitude that supports a team environment. Dependable and punctual; flexible during peak times. High level of confidentiality. Organizational skills. Self-motivated; ability to work without close supervision. Problem solving; analysis. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Occasionally lift and/or move items over 10 pounds. Remain sedentary (seated) for extended periods of time. WORKING CONDITIONS This job operates in a professional office environment and routinely uses standard office equipment. TRAVEL Limited travel expected. REQUIRED EDUCATION AND EXPERIENCE High School Diploma. Relevant work experience in the area of customer service and/or cash handling. Math and clerical aptitude. Fluent computer skills in a Microsoft Windows environment. OTHER DUTIES Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ABOUT VERIDIAN Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.
    $17.8 hourly Auto-Apply 60d+ ago
  • Coordinator - Customer Service (Order Clerk) 1st shift Monday to Friday 8am to 5pm

    Essilorluxottica

    Customer service advocate job in Omaha, NE

    Requisition ID: 911025 Store #: WM0087 Optical Order Entry OMAHA Position: Full-Time Total Rewards: Benefits/Incentive Information Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs. Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience. With us, you'll bring our most advanced technology and innovative products to our partners. As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision. Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION The Customer Service Coordinator is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns and purchase orders, and coordinating with other departments to provide the best possible service to the customer. MAJOR DUTIES AND RESPONSIBILITIES Fully coordinate the ordering, assembly, packaging, premium inclusion and marking of frames for the monthly auto-kit mailings for our divisions. Maintain the customer lists of those accounts participating in these auto-ship mailings. Receive requests for price quotations, orders, order changes, adjustments, and cancellations directly from customers and labs. Achieve and maintain a rapport with customers and work to give them the best possible service. Use a PC to retrieve customer information, stock status information, status of orders, and make changes to customer orders. Ensure that the correct codes are used for retrieving and inputting information and that the new and current product information is organized and filed correctly Use Microsoft Office on a regular basis to make spreadsheets, write memos, and communicate with customers and other branches using e-mail. Able to troubleshoot when confronted with problems or questions from co-workers and/or customers. Must be cross-trained in all areas of the department and able to fill in for anyone in lieu of vacation or illness. Write the documentation for all areas of the department. This means keeping the documentation up to date with new DVI programs, new PC programs and new responsibilities the department takes on. Sort and deliver mail to inter-department personnel on a rotating basis. Also, responsible for mid-day dept. computer back-up on assigned week. Understand and communicate company policies, procedures, promotions, and contracts in a diplomatic and cordial manner. Maintain work area in a neat, clean, and organized condition. Understand and follow all company and manufacturer's policies and procedures and ensure compliance with all attendance & safety rules and regulations. Maintain confidentiality of all proprietary and HIPAA protected information. Willingly assist others as necessary to keep work current, meet deadlines or maintain an even workload. Cooperate with other coworkers and demonstrate a good attitude. Perform an acceptable quantity and quality of work on time as required. Provide proper training, work direction, and technical guidance for less experienced coworkers. Attend in-house or sponsored training meetings when necessary. Perform other duties as assigned. BASIC QUALIFICATIONS High school diploma, GED or equivalent experience 3+ year(s) of experience working in customer service, hospitality or call center environment Excellent telephone etiquette and ability to maintain composure when dealing with difficult customer situations Ability to perform all clerical and computer functions in support of the lab operations in addition to support of sales and marketing Strong verbal and written communication skills Good organizational skills, orientation to detail and numerical accuracy Good PC skills including MS Office, Outlook, Word and Excel Ability to lift/move up to 40 pounds PREFERRED QUALIFICATIONS Optical knowledge will be considered a preferred qualification This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Omaha Nearest Secondary Market: Council Bluffs Job Segment: Social Media, Clerical, Marketing, Administrative
    $30k-39k yearly est. 20d ago
  • Sales and Service Representative

    Concrete Supply 3.7company rating

    Customer service advocate job in Omaha, NE

    We're looking for a motivated Sales and Service Representative to grow and support our ready-mix concrete business. You'll work closely with customers, manage accounts, and help deliver high-qualify concrete for both commercial and residential projects. What You'll Do: Develop and maintain customer relationships in commercial and residential markets Market and sell ready-mix concrete products and services Provide on-site job support and ensure quality, efficient delivery, and customer satisfaction Review project specs, prepare quotes, and identify new business opportunities Partner with QC and dispatch teams to ensure mix performance and delivery schedules Requirements 2+ years of sales experience (construction or ready-mix preferred). CDL required (DOT position) High school diploma required; degree preferred Strong communication and relationship-building skills Willingness to travel and work occasional nights or weekends Must pass pre-employment drug screen, background and MVR Why Concrete Supply? Competitive base pay - paid weekly on Fridays! Health, dental, vision, life, and disability insurance 401(k) and retirement savings Accrual-based PTO (start earning day one!) Paid holidays Equal Employment Opportunity: The Rasmussen Group is an Equal Opportunity Employer. We welcome applicants of all backgrounds and experiences.
    $30k-37k yearly est. 60d+ ago
  • Airline Customer Service and Ramp Agents WEEKLY PAY $17/hr

    Trego Dugan Aviation of Grand Island Inc. 4.0company rating

    Customer service advocate job in Omaha, NE

    Customer Service Agents and Ramp Operation Agents employed by Trego Dugan Aviation at the Omaha Airport (OMA). Must have a valid driver's license Must pass a 10-year background check and pre-employment drug test Available to work nights, weekends, and holidays Must be able to complete required training Ground Operation Agent / Ramp Agent General Purpose of Job: The Ground Operations Agent is responsible for the handling of customer luggage, including loading and unloading baggage on and off the aircraft, marshaling in and pushing back the aircraft, operation of ground service equipment (GSE), meet arriving flights and service departing flights, assist customers with special needs, assist customer service agents, as needed, and any other assigned duties. Essential Duties and Responsibilities: Perform related duties as assigned or as the situation dictates, i.e., ramp, commissary and aircraft cleaning activities. Move luggage and comail of various weight and dimensions to and from aircraft and airport luggage receiving area. Load and unload baggage, luggage, and comail. Operate ground equipment, including tugs and belt loaders. Marshal aircraft to and from gates. Provide proper handling of baggage requiring special care. Service aircraft lavatories. Perform aircraft interior cleaning. Responsible for aircraft security searches and commissary security searches. Ensure ramp areas are safe and free of FOD and that all ground equipment is properly maintained. Follow safety regulations which include the proper use of ground equipment and wearing proper safety items. Able to communicate using a two-way radio. Must be at least 18 years old. Able to read and write English. Competency/Behavioral Requirements : Be pleasant with others on the job and display a good-natured, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Physical Demands : Must be able to work in a high pressure environment. Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Airport environment: Indoors and Outdoors. Extreme outdoor conditions where extreme temperature ranges may be encountered. Customer Service Agent General Purpose of Job: This position is responsible for providing total customer service to all people desiring to use customer or charter service by being attentive to their needs, politely handling their inquiries promptly, and completing the required transactions as noted below. Additional responsibilities include ramp, aircraft cleaning, operations, wheelchair assist, and commissary duties as required. Essential Duties and Responsibilities: Processing Customers tickets, checking baggage, monitoring carry-on baggage for size and quantity, and assigning seats Providing information on arrival and departure times, boarding procedures, carry-on regulations, and seating arrangements Handling denied boarding situations, soliciting volunteers, accommodating Customers and providing hotel, meal, and taxi vouchers when appropriate Ensures FAA, Airline, and airport regulations are followed Enforces safety/security measures and protects sensitive zones Assists Customers with special needs, i.e., Customers who need assistance in boarding Brings Wheelchair passengers from ticket counter to gates and gates to baggage service Excellent communication skills Able to read and write English; bilingual skills a plus Ability to work efficiently under time constraints Must be available to work varied hours including swing and graveyard shifts plus weekends and holidays Must be well groomed and physically fit Completely clean and search an aircraft Other duties as assigned Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Able to attend required training Competency/Behavioral Requirements : Be pleasant with others on the job and display a good-nature, cooperative attitude Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace Willingness to take on responsibilities and challenges Be sensitive to others' needs and feelings and be understanding and helpful on the job Abiding to TDA and Airline policies and procedures, guiding oneself with little or no supervision, and depending on oneself to get things done Physical Demands : Must be able to carry 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Other Requirements and Qualifications: Education: High School diploma or equivalent Experience: No experience necessary, will train Knowledge: Basic computer skills Must be at least 18 years old. Must have a valid driver's license Must pass a ten (10) year background check and pre-employment drug test Must have authorization to work in the U.S. as defined in the Immigration Act of 1986 Attend and successfully complete required training Read and write English. MUST be able to work a flexible schedule including nights, weekends and holidays
    $23k-29k yearly est. Auto-Apply 13d ago
  • Custom Cabinet Sales Rep.

    Kitchen Refresh

    Customer service advocate job in Omaha, NE

    We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Omaha area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)
    $35k-47k yearly est. 60d+ ago
  • Route Jump Driver/Customer Representative

    Spin Linen

    Customer service advocate job in Omaha, NE

    Route Jump Driver/Customer Representative - Being a route driver is more than sitting behind the wheel. You are the face that our customers see every time they get a delivery, making you an important influence to our customers. This position offers a lot of independence and incentives to our employees. We offer retirement, company paid life insurance, weekly pay. Our employees have been our greatest asset for the last 91 years we have been in business. Come and join our family owned and operated company today! Position Route Jump Driver/Customer Representative Responsibilities and Duties Responsible for making accurate deliveries to customers Responsible for covering PTO or Sick Days for all Routes Assisting Drivers with run backs and special deliveries Manage customer inventories Build/maintain long term relationships with customers Keep truck clean to our accreditation standards Reporting truck maintenance issues through daily DOT log Help facilitate customer agreement renewals Responsible to make change customer invoices as needed Daily load/unload of truck Standards Completion of daily deliveries Maintain a professional appearance Maintain safe driving practices Consistent high customer service scores Skills and Abilities Able to lift up to 100 lbs Ability to push & pull carts up to 500 lbs Committed to creating raving fans Strong math skills Problem solving skills High sense of urgency Be able to adapt to changes throughout the day Managing the efficiency of route Good knowledge of strong internal compass Benefits & Perks Work an average of 40 hours a week for weekly pay of $800 In addition to excellent pay, we offer: Health & Dental Insurance Retirement Company Paid Life Insurance Paid Vacation Weekly Pay Our Core Values: Integrity Customer Service Teamwork Accountability Innovation Please check out our web site at ***************** to learn more about our 94-year-old company.
    $800 weekly 23d ago
  • Customer Service Associate

    Brandsource

    Customer service advocate job in Omaha, NE

    Job description7-Day Furniture (a local furniture retailer) is looking for courteous, professional, and highly motivated customer service representatives for our Omaha location. Bilingual in Spanish is a plus but not required. General Summary: This position provides excellent customer service in person and over the phone to customers at the cashier desk. ESSENTIAL JOB FUNCTIONS: 1. Responsible for providing courteous and professional customer service to customers in person and over the phone. 2. Responsible for the entering the merchandise items from the sales tickets in an accurate, efficient and timely manner. 3. Communicate effectively with customers regarding the purchasing and delivery processes. 4. Fully understand and explain finance options to customers in a clear and concise way. 5. Maintain a clean and pleasant work area at the customer service counter and on the department sale floor. 6. Supports and upholds all company policies. KNOWLEDGE, SKILLS, AND ABILITIES: 1. Knowledge of furniture industry (a plus, but not required) 2. Knowledge or Retail Sales and Operations. 3. Basic computer skills. 4. Excellent verbal and written communication skills. (Bilingual a Plus!) 5. Strong organizational and interpersonal skills. 6. Attention to detail and business math/cash counting skills. 7. Flexible Schedule EDUCATION AND EXPERIENCE: High school education or equivalent. One year experience in a customer service with a retail corporation. With bonuses possibility to make $15 an hour and beyond Pay Raise after 90 Days Job Type: Full-time Pay: $13.00 - $14.00 per hour Compensation: $14.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $13-14 hourly Auto-Apply 60d+ ago
  • Winner's Circle - Customer Service

    Daveandbusters

    Customer service advocate job in Omaha, NE

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $12 - $13.5 per hour Salary Range: 12 - 13.5 We are an equal opportunity employer and participate in E-Verify in states where required.
    $12-13.5 hourly Auto-Apply 60d+ ago
  • Waiver Services Specialist - Omaha

    State of Nebraska

    Customer service advocate job in Omaha, NE

    The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Hiring Rate: $22.430 Job Posting: JR2025-00021409 Waiver Services Specialist - Omaha (Evergreen) (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 12-29-2025 Job Description: If you're committed to helping others live independently with dignity and bring experience in human services, education, health care, or disability case management, this is your opportunity to make a meaningful impact. Whether you have a bachelor's degree or qualifying year-for-year experience, as long as you hold a valid driver's license, you can apply to join us as a Waiver Services Specialist, delivering hope and essential support to those who depend on it every day. What We Offer: * 156% State-Matched Retirement Plan * 13 Paid Holidays + Generous Leave * Tuition Reimbursement * 79% Employer-Paid Health Insurance * Dental, Vision & Life Insurance * Public Service Loan Forgiveness (PSLF) Eligibility * Ongoing Career Growth Opportunities As a Waiver Services Specialist, you'll play a key role in connecting individuals with the support they need to thrive. Working under limited supervision, you'll assess funding needs for developmental disability services and determine eligibility for Medicaid Home and Community-Based Services (HCBS) Waivers. Your work will include conducting assessments, reviewing documentation and records, and making informed decisions for individuals who are aged, meet Social Security disability criteria, or have intellectual or developmental disabilities. You'll also participate in informal dispute resolution meetings or appeal hearings related to eligibility decisions. Every day, your expertise will help ensure people receive the services that empower them to live with dignity and independence. Job Duties: * Review applications and medical documentation to determine eligibility for waiver services. * Perform initial and renewal Level of Care (LOC) assessments with accuracy and attention to detail. * Guide applicants, families, and providers through requirements and next steps with clarity and support. * Participate in appeals or dispute hearings, advocating with professionalism and empathy. * Ensure accurate and timely documentation while efficiently managing multiple cases. * Other duties as assigned. Requirements / Qualifications: Minimum Qualifications: Bachelor's degree in: human services, education or health/medical; long-term care, gerontology, rehabilitation, health/disability case management, or children with special health care needs OR any equivalent combination of education and experience will be considered on a year for year basis. Preferred Qualifications: Experience in healthcare, long-term care, disability services, or completing assessment. Familiarity with medical terminology and Medicaid waiver services. Other: Valid driver's license and access to reliable transportation. Knowledge, Skills, and Abilities (KSA) * Strong knowledge of Medicaid Waiver programs, Level of Care (LOC) criteria, and services for individuals with disabilities, older adults, and those with special health care needs. * Understanding of medical terminology, healthcare systems, and state/federal regulations related to eligibility and assessments. * Skilled in reviewing documentation, conducting assessments, and making accurate, timely eligibility decisions. * Effective communication skills to explain complex information clearly and work with individuals, families, and service providers. * Proficient in using systems like Excel, Word, and Outlook for documentation and data management. * Ability to manage multiple cases in a fast-paced environment while maintaining attention to detail and meeting deadlines. * Demonstrated empathy, professionalism, and discretion when working with vulnerable populations and handling sensitive information. * Strong critical thinking and problem-solving skills to navigate complex cases and apply policy accurately. * Team-oriented with the ability to work independently and adapt to changing policies and procedures. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: ************************** Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: ************************************************** Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
    $22.4 hourly Auto-Apply 7d ago
  • Nights and Weekends customer service jobs

    Nebraska Crossing

    Customer service advocate job in Gretna, NE

    We are hiring at Nebraska Crossing for several employers. We have helped over 700+ people get jobs so far and we want to help you! Student? No problem Daytime only availability? No problem Weekends only availability? No problem We are here to match you up with one of our 75 employers. Just look at some of our employers to work for during the holiday season (imagine the discounts): Michael Kors Under Armour Adidas Levis American Eagle Lucky Brand Ann Taylor/LOFT Maurices Reebok Oakley LIDS Eddie Bauer Puma Many more Our employers are looking for fun, energetic, and dependable people to work during the holiday season. We are looking for people who want to have fun at work while making good money and having a awesome discount! APPLY NOW
    $26k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Wesco 4.6company rating

    Customer service advocate job in Omaha, NE

    As a _part-time_ Customer Service Representative, you will provide administrative support to the sales team. This part-time position can work up to 30 hours per week. You will respond to customer inquiries by telephone or e-mail to provide inquiry or problem resolution. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. You will assist the sales team with creating and managing reports, as well as any other clerical tasks as assigned. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Process payments for cash account customers. + Research and resolve customer problems, acting as the customer liaison between other departments when necessary. + Back-up support to sales counter with walk in and telephone inquiries. **Qualifications:** + High School Degree or Equivalent required + Associates' Degree (U.S.)/College Diploma (Canada) preferred + 2-4 years of relevant experience + Solid interpersonal skills that allow one to work effectively in a diverse working environment + Able to effectively communicate both verbally and in writing + Able to work well under pressure + Strong attention to detail + Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times + Computer literate, including effective working skills of MS Word, Excel, and e-mail \#LI-HD1 At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $25k-32k yearly est. 54d ago
  • Customer Care Specialist - Guest

    Toast 4.6company rating

    Customer service advocate job in Omaha, NE

    Start Date: February 9th, 2026 - Training is 2 weeks in the Omaha, NE office with the option for hybrid attendance. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $19.50 per hour Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready * to make a change? The Guest Support team assists the Toast client restaurant's guests, primarily users of the Toast TakeOut app. We use a hospitality mindset to help their guests by answering incoming questions regarding order issues, delivery issues, account updates, gift cards, rewards and loyalty programs, and product feedback. As a Customer Care Specialist, you are driven with purpose to resolve issues and act as a Toast expert. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll*: Deliver a top tier restaurant guest experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes. Conduct Toast procedures to escalate and coordinate the guest response in accordance with Toast values. Expand your knowledge of Toast's hardware and software weekly through professional development time, training, knowledgebase articles, and the experience gained from performing the roll. Do you have the right ingredients*? 1+ years of experience in a role responsible for customer satisfaction and championing the customer experience. Success operating independently and navigating competing priorities in a constantly changing environment. Proven track record of success navigating and troubleshooting technical tools, for instance apps on both iOS and Android. Strong communication, organizational, and influencing skills. Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering customer emails and instant messages Experience working in the tech industry or for a SaaS company Strong teamwork skills and customer advocacy Experience using Intercom or another customer engagement tool Open to working weekends, holidays and night schedules Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************* *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$19.50-$19.50 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $19.5-19.5 hourly Auto-Apply 2d ago
  • Clothing customer service

    Nebraska Crossing

    Customer service advocate job in Gretna, NE

    Are you frustrated looking for a job? The application process isn't fun. You have to find a good company. Then you have to see if they pay an acceptable starting pay. Then you have to upload your resume. Then, for some bizarre reason, you need to reenter that same information. After all that, you just hope you aren't ghosted. Sound right? Come work at Nebraska Crossing where we will help you find a job with one of our 75+ employers! Your responsibilities include: Helping customers Cashiering Having fun Restocking the sales floor Areas you can work in: Tommy Hilfiger American Eagle GAP Old Navy Francescas Express Banana Republic and more You need to be: fun energetic dependable willing to learn sociable APPLY NOW
    $25k-30k yearly est. 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Council Bluffs, IA?

The average customer service advocate in Council Bluffs, IA earns between $29,000 and $41,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Council Bluffs, IA

$35,000

What are the biggest employers of Customer Service Advocates in Council Bluffs, IA?

The biggest employers of Customer Service Advocates in Council Bluffs, IA are:
  1. Carvana
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