Customer service advocate jobs in District of Columbia - 239 jobs

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Mastic, NY. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with clients, as needed Develop new service opportunities with both existing and new clients Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate clients about insurance options Develop insurance quotes, makes sales presentations, and close sales Develop ongoing networking relationships Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base plus Bonus and Commission Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Bilingual English/Spanish needed! Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI18bb9d193d99-30***********9

Our client, a medical focused non-profit, is seeking a temporary Call Center Specialist to support their team! About The Job: Deliver a remarkable service experience to customers for various services. Respond timely and professionally to inquiries. Troubleshoot technical issues and diagnose errors on various applications. Administer the MCAT exam, Medical School Applications (AMCAS), and the Fee Assistance Program (FAP). Other tasks as assigned. About you: 2+ years of call center experience is required; 1+ year working in a metric-based environment. A bachelor's degree is required for this role. Proficiency in Microsoft Word, Excel, and Outlook. Organized/detail-oriented with excellent oral/written communication, multitasking, and customer service skills. Ability to resolve basic technical issues and work independently with minimal supervision. About the Position: Pays $20/hr with a potential raise in August. 7-month contract with a potential to extend. Hours are 9am-7pm. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)

Levine Music - Part-Time Customer Relations Associate Levine Music is a welcoming community where children and adults find lifelong inspiration and joy through learning, performing, listening to, and participating with others in music. Levine's core values - excellence and opportunity - infuse everything we do. Our distinguished faculty offers a broad and well‑rounded curriculum that provides a strong musical foundation for students of different ages, abilities, and interests. We strive to make Levine's education available to everyone. Hundreds of students receive substantial scholarship assistance; many more receive free instruction through fully funded, in‑school programs. Position Summary Primary responsibilities include all aspects of administration, communication, and customer service with customers and employees. Duties and Responsibilities, not limited to the following: Campus Support Perform front desk responsibilities Answer phones and provide information to the public regarding Levine Maintain essential knowledge of programs and events featured on the Levine website Check voicemail and return calls Maintain room reservation schedule Provide campus faculty support: maintain phone lists, place piano tuning requests, update mailboxes, assist with event set-ups when needed Provide administrative support for technology questions Coordinate with day, weekend, and part‑time front desk staff to ensure substitute coverage for vacation, sick days, and vacancies Event Management Set up, attend, and assist at concerts, student recitals, and special events Organize site support (equipment, warm‑up rooms, etc.) for scheduled events such as studio recitals, master classes, lectures, and jams Create programs for student recitals Assist with campus events and programs on assigned evenings and weekends Part-Time Work Schedule • Mondays: 3:00 PM - 9:00 PM • Fridays: 1:00 PM - 9:00 PM • Sundays at Silver Spring: 9:00 AM - 1 PM Weekends: Extra staffing opportunities available; average of 12+ hours per month Qualifications Pleasant and professional phone manner and demeanor Excellent interpersonal and customer service skills Previous customer service experience Strong computer skills, including Microsoft Word, Excel, Outlook, and database management Understanding of office practices with the ability to multitask Willingness to work in a team environment Hourly Rate $17.95 Equal Opportunity Statement Levine Music is an Equal Opportunity Employer. Levine Music's employment policy is committed to anti-discrimination of employees or applicants based on sex, gender identity or expression, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by law concerning any employment practices.

At least seventeen (17) Medicaid related Call Center Customer Service Representatives are needed for a long-term project in DC. These positions are 100% onsite and located downtown, near Farragut North Metro Station. The Midtown Group is teaming up with a leading technology company to support a D.C. government department that offers its residents a Medicaid program. Our collective goal is to modernize and optimize DC's Medicaid program while offering outstanding customer support. Our venture is focused on improving outcomes, enhancing provider experiences, and safeguarding program integrity. For this project, our partner will provide technology, and we will provide people and expertise across several functions, including contact center operations. Our Customer Service Representatives will support D.C. medical providers who need assistance with invoices and payments for service they provide DC Medicaid recipients. These positions are in-person, located in Downtown D.C. There are no plans to move to hybrid or fully remote models. Interviews begin on Thursday, 12/18/25, and these engagements are expected to start on 1/29/26 and may continue for up to two or three years or longer. Key job tasks CSRs have several job responsibilities, and some of the critical ones are: • Receive inbound contacts using the contact center platform, respond to general customer questions, provide consultancy using insurance and healthcare expertise available in the knowledgebase, and escalate to appropriate staff as needed. • Handle and process contacts so that service level targets are exceeded. • Process requests and document contacts, including updates to account history with results of the interaction to include proper documentation. This is critical, as this case history is referenced by CRSs and supervisors to understand what has taken place to date and how to best resolve an issue or progress a case. • Interface with team members, management, and customers to resolve customer service issues. • Review and recommend modifications to procedures and workflow, as needed, to ensure efficient and effective processing of transactions. • Conduct outbound customer contacts in response to customer direction or other business needs. • Attend twice-weekly pre-shift meetings, on Mondays and Thursdays, to hear essential information from supervisors, to participate in interactive Q&A, etc. • Follow contact center scripts, properly verify callers, gain permissions to disclose information, or assist, and fully document each contact. Performance measurement The Midtown Group measures performance in several ways, with the key ones being: • Quality Assurance assessments: CSRs may have their calls monitored and assessed at any time during a shift. We and our partner monitor and assess our CSRs regularly. CSRs are expected to maintain or exceed a QA pass rate of 90%+. Calls are considered failed if a CSR misses or incorrectly performs any critical element of the job. These items are well-covered in training and reinforced during pre-shift and individual coaching sessions. • Call handling metrics are a good measure of performance and the three focus areas are: • Percent of your shift that you are either on a call or available to take a call. • Length of call. We are here to provide efficient, professional assistance, so a consistent record of accomplishment of extraordinarily long or noticeably short calls is frowned upon. • Percent of calls that you transfer. This often indicates that a CSR is unable or unwilling to assist callers. • Attendance Minimum requirements • High School Diploma or equivalent, 2-year post-high school Degree, or bachelor's degree. • Typically, four + years of on-site/in-person multi-channel contact center experience in a similar or related field. • Proficiency with basic help desk software, computer software and Microsoft Office applications. • Problem-solving skills to bring inquiries to effective resolution. • Customer service skills, with an emphasis on written and oral communication, to respond to inquiries professionally and efficiently. • Medicaid and health insurance experience is strongly preferred. Other important skills The ability to provide exceptional customer service is important to the Midtown Group and our client. If you have the service gene - if helping others is in your DNA - we are happy to have you join us. Our most effective and successful Customer Service Representatives exhibit the following skills: • Conduct themselves with professionalism, empathy, patience, courtesy, and intact. • Communicate effectively, clearly, and professionally. • Listen carefully to understand the caller's situation, to determine the caller's needs, to read and understand the case history, and to provide the appropriate course of action. • Effectively collect and handle sensitive data and personal information, as needed. • Deal well with conflict, as well as complex and emotional situations. • Be flexible, and able to work independently. Hours, project duration, etc. The contact center operating hours are Monday through Friday, from 8:00am to 5:00pm ET. However, schedules will be between the hours of 7:45am to 5:15pm ET, to allow for pre-shift sessions and last-minute contacts/wrap up. The contact center is closed on Federal holidays. Candidates must be able to work 40 hours per week. The base period for this contract is one year, through November 2026, with two additional annual option periods. This contract could run for nearly three years, until November 2028

Schedule: 1,800 - 2,000 hours per year Salary Band: $140,000 - $160,000 (non-licensed) $160,00-$190,000 (licensed broker) $200,000+ (licensed attorneys) This law firm is home to highly motivated professionals distinguished by intellectual rigor, technical excellence, and a shared commitment to superior client service. The Customs Specialist plays a critical role in advising clients on complex import and trade compliance matters while contributing to a collaborative, high-performance environment focused on continuous improvement. Highly preferred to have a Licensed U.S. Customs Broker or licensed practitioners of Law. Key Responsibilities The Customs Specialist will provide substantive analysis and practical guidance across a broad range of customs and trade matters, including: Tariff classification, customs valuation, country-of-origin determinations, and entry requirements Identification of duty drawback opportunities and duty/fee savings strategies Advising on CBP automated systems, including ACE, post-entry audits, and focused assessment audits Supporting the design and implementation of compliance solutions, with an emphasis on automation and process optimization Assisting with due diligence reviews, privilege reviews, and audits of client records and files Conducting legal and factual research related to customs laws, regulations, markets, and industry standards Coordinating filings and communications with U.S. Customs and Border Protection and other government agencies Collaborating with attorneys, specialists, and clients to deliver accurate, timely, and strategic outcomes Qualifications Bachelor's degree or higher from an accredited college or university Customs Broker License strongly preferred. Trade Compliance Specialists or Import Specialists will be considered. Substantial experience in customs and international trade compliance, including roles such as: Licensed Customs Broke U.S. Customs Auditor Hands-on experience with CBP's ACE Portal Exceptional written and oral communication skills, with the ability to convey complex technical information clearly and precisely Strong research capabilities, including regulatory and factual analysis Proficiency with Microsoft Office applications, including Word, Excel, and Access Willingness to travel as required, internationally. This role rewards precision, judgment, and intellectual stamina. It suits someone who enjoys living at the intersection of law, logistics, and systems where a single classification decision can ripple across global supply chains.

The Ford Agency is currently seeking a Member Retention Specialist to join the team-oriented membership department of a higher education association. The successful candidate will build relationships with members, and analyze data to develop member retention and engagement strategies for the short and long term. This is a great opportunity for someone who has solid experience in membership engagement in the higher education space and is looking to take on a strategic role. Responsibilities Include: Build strong relationships with members both individual and institutional Communicate regularly with members; informing them of benefits, daily activities, and answer their inquiries Implement strategic retention and outreach Develop and distribute member newsletter alongside leadership and communications teams Create member recognition programs and other initiatives for member engagement Analyze data and other metrics to improve member retention Collaborate with leadership on annual reports, and board materials related to membership trends Qualifications Include: Bachelor's Degree 3+ years professional experience in membership engagement, customer relations, or similar field Experience in higher education and associations required Experience with Salesforce or other CRM required Superb written and verbal communication skills Excellent time-management Candidates for this position must be based in DC, MD, or VA area or have independent plans for relocation. The Ford Agency is a recruiting firm based in Washington, DC. We represent a broad range of organizations including: non-profits, associations, legal, consulting, and government relations firms. This position is an opening with one of our clients. To see more positions available through The Ford Agency, please check out our website at ********************

Responsibilities Join Peraton in advancing the safety, efficiency, and modernization of the National Airspace System (NAS) through the FAA's Brand New Air Traffic Control System (BNATCS) contract. As a trusted partner to the Federal Aviation Administration, Peraton helps deliver the systems and services that keep our nation's skies safe and connected. We're looking for innovative professionals who thrive in mission-critical environments and are passionate about shaping the future of air traffic management. This is your chance to make an impact on one of the world's most vital transportation infrastructures, working alongside leaders in aviation, engineering, data science, and systems integration. At Peraton, you won't just support the mission - you'll define it. We are seeking a highly experienced In-Service Management (ILS) Specialist with expertise in Voice and Telecommunications to play a critical role in the transformation of the nation's air traffic control system. This ambitious initiative is focused on enhancing safety, improving reliability and security, reducing outages, lowering total cost of ownership, and modernizing the aviation system with state-of-the-art technologies and facilities. In this role, you will oversee integrated logistics support for deployed FAA voice and telecom equipment. Key Responsibilities * Establish and manage tasks, milestones, and documentation for long-term sustainment. * Coordinate logistics activities among FAA, ILMT, vendors, and internal teams. * Lead root cause analysis for logistics issues affecting availability. * Develop lifecycle cost estimates and recommend improvements to supply chain processes. * Conduct readiness assessments and contribute to modernization sustainment strategies. * Oversee integrated logistics support for deployed FAA voice and telecom equipment. * Establish and manage tasks, milestones, and documentation for long-term sustainment. * Coordinate logistics activities among FAA, ILMT, vendors, and internal teams. * Lead root cause analysis for logistics issues affecting availability. * Develop lifecycle cost estimates and recommend improvements to supply chain processes. * Conduct readiness assessments and contribute to modernization sustainment strategies. Why This Role Matters Your engineering expertise keeps the FAA's voice networks stable and secure, enabling real-time communication that underpins every flight's safety and success. Qualifications Basic Qualifications: * U.S. Citizenship Required. * Must have the ability to obtain / maintain a Public Trust clearance. * Bachelor's degree and 5 years of experience or Masters degree and 3 years or Associate's degree and 7 years experience or HS diploma/equivalent and 9 years experience. * Experience in integrated logistics support. * Familiarity with reliability, maintainability, and quality control standards. * Excellent organizational skills and the ability to collaborate across diverse teams. * Strong understanding of reliability, maintainability, and availability (RMA) metrics. * Experience using logistics management software and FAA supply chain tools. * Familiarity with earned value management and lifecycle cost analysis. Preferred Qualifications: * Exposure to FAA programs or NAS systems. * Demonstrated success coordinating multi-stakeholder logistics operations under strict timelines. #BNATC Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $104,000 - $166,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

We are seeking a Customer Engagement Specialist to join the FutureFeed team. This role blends sales and customer success responsibilities, ensuring our customers and prospects receive exceptional experiences throughout their journey with FutureFeed. The ideal candidate is proactive, relationship-driven, and thrives in both generating new business and supporting long-term customer success. As the primary point of contact for prospects and customers, you will follow up on leads and inquiries, deliver product demonstrations, close new business, and nurture ongoing customer relationships. You will also engage with customers throughout their subscription lifecycle to maximize value realization, drive adoption, secure renewals, and identify opportunities for add-on business. This position also includes providing help desk support, assisting with trade shows and conferences, and representing FutureFeed with professionalism and enthusiasm. Key Responsibilities: Sales & Business Development Follow up on inbound leads and inquiries. Conduct product demos and presentations tailored to prospects' needs. Manage the sales process from initial interest through contract close. Identify opportunities to upsell and cross-sell additional products and services. Customer Success & Support Serve as the main point of contact for customer onboarding, engagement, and retention. Provide timely, effective responses to help desk tickets and support inquiries. Ensure customers realize maximum value from their FutureFeed subscription. Proactively manage subscription renewals and secure long-term customer relationships. Engagement & Events Represent FutureFeed at trade shows, conferences, and customer events. Support marketing and outreach activities to increase awareness and adoption. Job requirements Experience: 3-5 years in a combined sales and customer support role with a B2B software or SaaS company. Demonstrated success in closing deals and driving customer retention. Experience selling to and supporting government contractors is highly desirable. Familiarity with the Cybersecurity Maturity Model Certification (CMMC) program is a strong plus. Skills & Attributes: Excellent verbal and written communication skills, with the ability to simplify complex topics. Strong interpersonal skills, with the ability to build rapport quickly. A collaborative team player who also thrives as a self-starter. Organized and detail-oriented, with strong follow-through. Adept at managing multiple priorities in a fast-paced environment. Comfort with CRM systems, customer success platforms, and help desk tools. Willingness to travel for trade shows, conferences, and customer meetings. BA / BS Degree All done! Your application has been successfully submitted! Other jobs

Job DescriptionSalary: $22-$28 About Us T and N Services and Solutions is an outpatient clinic which provides a comprehensive range of substance use disorder (SUD) treatment services. Our mission is to foster a community where clients achieve their best health and well-being. We are dedicated to delivering innovative, compassionate care and serving as a model resource for individuals and families in need of support. We are seeking a Community Engagement Specialist who is passionate about making a difference, highly organized, and able to work both independently and collaboratively. If you are committed to improving lives and thrive in diverse settings, we encourage you to apply! Job Overview The Community Engagement Specialist will: Perform outreach to individuals dealing with SUD and other mental health challenges, particularly those who have disengaged from care. Establish connections with community organizations, government agencies, and local partners to promote access to services. Facilitate at least one group session per week for clients and maintain ongoing relationships with referral sources. Complete and maintain timely, detailed documentation of all outreach, client interactions, and related activities. Key Responsibilities Conduct street outreach to identify eligible program participants. Follow up with current clients who may have fallen out of care to reengage them in services. Collaborate with community partners to access Narcan, food donations, and other resources. Screen potential participants, assess eligibility, and schedule program intakes. Develop and maintain relationships with social service agencies, shelters, faith-based organizations, and other community stakeholders. Attend events to represent and promote T and N Services and Solutions. Track and document all outreach attempts, group facilitation, and client engagements. Provide culturally sensitive, professional, and courteous service to clients and partners. Participate in multidisciplinary meetings, professional development, and organizational events as needed. Qualifications Education: High School Diploma or GED required; higher education preferred. Experience: 3+ years in community outreach, teaching, facilitation, or volunteer roles. Sales or marketing experience is a plus. Experience working with individuals with SUD, mental health challenges, or related needs. Knowledge of DC-specific community resources and recovery services is strongly preferred. Skills: Strong time management and prioritization skills. Ability to work well under pressure and as part of a team. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams). Excellent written and verbal communication skills. Requirements Must pass a criminal background check, including FBI clearance, drug screening, and pre-employment physical/TB test. A valid drivers license, an insured and registered vehicle, and reliable transportation are required. Must be comfortable conducting fieldwork, including outreach in shelters, outdoor settings, and within the community (approximately 90% fieldwork). Passionate about helping others and promoting recovery. Performance Expectations: Proactively manage a caseload by engaging with clients at least twice per week and tracking key health metrics. Ensure compliance with federal and district laws, licensing requirements, and scope of practice guidelines. Participate in discharge planning and facilitate seamless transitions to appropriate care levels or community services. Facilitate at least one group a week. Compensation and Schedule Employment Types: Contract with Full-time and Part-time hours Pay-Structure: fee-for-service, rates are competitive and commensurate with experience and qualifications. Schedule: Flexible, with availability Monday to Friday and weekends as needed. Who Should Apply? Individuals with experience working in home health or home care agencies, with demonstrated familiarity in home and community marketing efforts, arehighly encouragedto apply. Why Join Us? At T and N Services and Solutions, we believe in making a meaningful impact in the lives of our clients and the broader community. By joining our team, youll contribute to innovative, client-centered care and become part of a supportive and mission-driven environment. WORK AUTHORIZATION/SECURITY CLEARANCE (if applicable): T&N is committed to employing only individuals authorized to work in the United States.

General Job Information This position is located in the Customer Services Division, Parking Enforcement Management Administration, Department of Public Works. The Customer Services Division provides dispatching services, information management, service requests and service delivery, and problem resolution services to both internal and external customers. Duties and Responsibilities Incumbent answers, screens, and processes requests for information, general services, and problem-resolution activities from the general public, employees within the Administration, Department, and general government through direct telephone contact, an automated customer service tracking system, a radio communication system, face-to- face contact or written communication. Under general supervision, incumbent performs dispatching duties using the WALES and CAD computer systems to dispatch cranes for towing requests. Monitors Officer Command to gain information on tows completed by DPW tow trucks. As required, directs and deploys parking enforcement vehicles and, on occasion, DPW and DDOT vehicles based on requests for services. Ensures that action is taken on service requests received by telephone, mail, in person, and through the Salesforce system, by providing clear, accurate, and timely information. Ensures that telephone, mail, and in-person customer service requests are quickly entered into the Salesforce system for tracking purposes. Qualifications and Education Applicants must have Specialized Experience. Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression. Licenses and Certifications None Work Conditions/Environment The physical work environment is in a call center environment. The use of a headset, handheld radios, and other communication equipment is a regular requirement. Long periods of sitting using a service delivery tracking system from a computer terminal, keyboard action, and long periods of use of a computer screen. Other Significant Factors Tour of Duty: The incumbent works on rotating shifts, overnights hours and weekends in the 24-hour Customer Service Center. Work may require mandatory overtime, including observed holidays. Pay Plan, Series and Grade: CS-0303-07 Promotion Potential: Promotion Potential CS-0303-08 Collective Bargaining Unit: This position is in a Collective Bargaining Unit by AFGE 1975 and you may be required to pay an agency service fee (dues) through direct payroll deduction. Duration of Appointment: Career Service (Permanent) Essential Designation: The position is designated as an "essential" government employee as defined under the D.C. personnel regulations. The incumbent may be required to work during a declared emergency when non-essential and non-emergency employees are dismissed. Position Designation: This position has been designated as security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable. Additional Requirement: Incumbents will have access to the Metropolitan Police Department (MPD) WALES database which requires each incumbent to have completed a background investigation which includes fingerprinting. EEO Statement: The District of Columbia Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants must provide adequate evidence to support their response to each of the multiple-choice questions in the subsequent text box question. An applicant's failure to support their responses to multiple-choice questions in the subsequent text boxes will result in disqualification and will not receive further consideration.

Job DescriptionBenefits: 401(k) Company parties Competitive salary Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources Care Coordinator Are you passionate about bridging the gap between families, primary care, and behavioral health services? Join us as a Care Coordinator, where you'll play a vital role in ensuring seamless care for patients aged 0-21 through collaboration, education, and support. As part of the DC MAP Behavioral Health Integration Team, youll help children and families navigate behavioral health resources while fostering partnerships with primary care providers and community organizations. Key Responsibilities: Care Coordination: Collaborate with the Behavioral Health Integration Team to address new referrals, identify gaps in services, and ensure timely care. Facilitate discharge planning and coordinate care between primary care providers and behavioral health services. Family Support: Educate families about behavioral health needs and connect them with appropriate resources, addressing social determinants of health. Provide ongoing support and follow-up to ensure positive outcomes. Communication & Documentation: Maintain accurate care plans, document referrals, consultations, and service outcomes in the AdvancedMD system, and ensure seamless communication with all stakeholders. Program Oversight: Manage DC MAP consultation requests (psychiatric, behavioral health, Help Me Grow, high-risk cases) and maintain the DC MAP resource guide monthly. Quality Improvement: Conduct satisfaction surveys, share results with leadership, and support the implementation of Behavioral Health Integration services with fidelity. Leadership: Work closely with the Behavioral Health Clinical Services (BHCS) team, participating in weekly meetings and contributing to the program's growth and effectiveness. Skills & Qualifications: Education: Bachelors degree preferred. Experience: 2-3 years of care coordination in a medical or integrated care setting (preferred). Skills: Strong critical thinking, collaboration, and communication abilities. Proficient in electronic health records and capable of building relationships across diverse teams. Why Join Us? We are dedicated to improving the lives of children and families by integrating behavioral health into primary care. As a Lead Care Coordinator, you'll have the opportunity to make a tangible impact, grow professionally, and contribute to a compassionate, innovative team. Benefits Include: Generous PTO, including sick days, holidays, and mental health days. Comprehensive medical, dental, and vision insurance. Loan repayment assistance for eligible employees. Professional development opportunities, including free clinical supervision for licensure. Commuter benefits and access to mental health and wellness resources. If youre ready to lead, collaborate, and make a difference in community behavioral health, apply today!

Distributed Sun - Interconnection & Development Director DOE Multi-technology sustainable energy infrastructure development Distributed Sun (DSUN) develops, finances, and deploys solar, storage, and adjacent energy technologies with long-term contracted cash flows on behalf of creditworthy off-takers. Our leading community and utility-scale solar solutions enable enterprises, universities and other stakeholders to decarbonization electricity generation and investors to achieve best-in-class returns. We are launching a BESS initiative targeting scale through a variety of applications. Entrepreneurial and established, Distributed Sun is a market innovator working alongside industry leaders to build a distributed and resilient grid for an electrified world. DSUN's affiliate tru Current is a microgrid, mobility, and virtual power company, which provides end-to-end energy transition services for Fortune 500 companies and other large enterprises. TruCurrent customers benefit from comprehensive planning ‘roadmap development' using our analytical tools (TCO, GHG reduction analysis, charging optimization, site scoring tools etc.), policy & utility engagement, procurement, project development and execution of different asset classes (solar + storage, cold storage, fleet electrification including EVSE, VPP deployment, project financing, etc.). Position Overview This position will own the Interconnection Development Process from start to finish; at the forefront of the process as a key member of the Development team from initial site selection through the interconnection process. You'll manage the interconnection process, evaluate cost estimates while looking for ways to reduce interconnect costs, optimizing workflows, and navigating regulatory requirements to ensure a high percentage of projects are connected at a commercially viable price. We're looking for someone who thrives at the intersection of technical expertise and business sensibilities. Your knowledge of interconnection standards, sharp business sense, project management skills, and understanding of the commercial aspects driving behavior of both the Utility/Transmission owner as well as economic constraints of projects. The Project Development Manager will lead, execute, and report on interconnect project elements for renewable energy projects including community and large-scale assets in the Eastern United States. With provided resources and innate knowledge, the Project Development Manager will plan an execution strategy, organize resources around project inputs, and lead various stakeholders to a marketable energy infrastructure investment. Responsibilities include management of interconnection process, vendors and investor relations. Internally, the position will interact with project finance, engineering, analytics, policy and senior management on the path to project delivery. DSUN is an equal opportunity employer and values diversity. Employment decisions are made on the basis of qualifications, merit and business need. We encourage all qualified candidates to apply. Responsibilities · Project Development: proactively take responsibility for all Interconnect aspects of the development process for renewable energy projects, from initial feasibility studies and site selection through interconnection and construction. Ensure projects are delivered on time, within budget, and in compliance with regulatory requirements. · Stakeholder Management: build and maintain relationships with key stakeholders, including utilities, ISO's, regulatory team, vendors and Executive team. Collaborate with internal and external stakeholders to overcome challenges. · Risk Management: understand and isolate risks associated with project development, including regulatory, environmental, technical, and financial risks and communicate them clearly. · Project Delivery: contribute to operational excellence in project delivery, focusing on quality and performing all work in accordance with best practice. Use and where able suggest and contribute to the creation or improvement of software, tools and processes to streamline project development workflows. · Business Operations: support the operations of the business by maintaining accurate and timely records. Contribute to budgeting and planning elements for company forecasting and sales. · Be a team player: participate in continually enhancing a culture of accountability, innovation, and collaboration. Qualifications · Bachelor's degree in engineering, Business, Finance, or related field. Advanced degree preferred. · Minimum of 10 years of experience in renewable energy project development at community or C&I scale preferred. Must have experience of solar PV & battery energy storage system experience, and other additional technologies a bonus. · Professional Engineer License with experience doing single line drawings and experience stamping designs for use in interconnection documents. · Proven track record of successfully contributing to the delivery of complex renewable energy projects, with involvement in all aspects of the development cycle from site selection to COD. · Detailed understanding of renewable energy technologies, project finance, permitting processes, and regulatory frameworks. Familiarity with mapping tools useful. Understanding of real estate and energy project development documentation and documentation management and legal structuring welcomed. · Demonstrated tenacity, resilience, and problem-solving ability to overcome challenges and produce results in a fast-paced environment. · Experience doing technical studies, transmission system planning, reliability analysis (steady state, contingency analysis, short circuit, and dynamic stability), power system design, transfer capability analysis, and due diligence on behalf of utilities, regional transmission operators preferred. · Excellent communication and relationship-building skills, with the ability to engage effectively with internal and external stakeholders at all levels. · Excellent organizational skills and ability to prioritize.

***Please submit Resume and Cover Letter when applying*** The Center for Applied Linguistics is a nonprofit organization promoting access, equity and mutual understanding for linguistically and culturally diverse people around the world. The mission of the Center for Applied Linguistics (CAL) is to promote language learning and cultural understanding by serving as a trusted source for research, resources, and policy analysis. Through its work, CAL seeks solutions to issues involving language and culture as they relate to access and equity in education and society around the globe. CAL is located in Washington, D.C. For this position, the employee will need to spend at least two business days per week at the CAL office. This position is not open to candidates residing in New York, New Jersey, Pennsylvania, Texas, California, or the U.S. Territories. The Customer Relations Specialist, BEST Assessments, position supports all operations related to the customer support, as well as business development of Adult English Language Assessments that are owned and sold by the Center for Applied Linguistics (CAL). These assessments, BEST Literacy and BEST Plus, are used by adult English as a Second Language (ESL) programs, community colleges, and/or other organizations providing English education services to immigrant populations. This position is responsible for the supervision of one part-time Customer Support Assistant and reports to the Senior Director of Language Assessment and Instructional Research (LAIR) unit. This position works collaboratively with other functional departments at CAL, including fulfillment, communications, and test development. The incoming candidate will need to spend at least two business days per week at the CAL office in Washington, DC. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide daily telephone and email support, including technical support, for BEST Plus and BEST Literacy test administrators and programs. Collect, compile and analyze customer data. Implement and manage customer support process for test users. Log customer questions and needs, and compile FAQ sheets. Create escalation schedule for all operations and customer issues and serve as the point of escalation and back up for customer support line. Manage the sale and distribution process for CAL's adult English language assessments, including following up on outstanding payments. Create, document, and implement processes and workflows to improve team efficiency. Support registration and enrollment for the online workshops and training courses for users of BEST assessment products. Coordinate across functional departments at CAL, including operations, finance, communications, and test development to ensure customer requests fulfillment. With the support of the Senior Director of LAIR, develop a strategy for BEST Products sales growth. With the support of the Senior Director of LAIR, develop and execute prospective client outreach. Represent BEST products during meetings with current and prospective clients. Promote BEST assessments at professional conferences. Supervise and mentor one Customer Support Assistant. Complete other assignments at the direction of the Senior Director of LAIR. Qualifications EDUCATION AND EXPERIENCE Required High School Diploma or equivalent Some college experience 3+ years of relevant experience Preferred Bachelor's degree (BA / BS) Experience providing customer service Experience with or knowledge about adult ESL education in the U.S. Experience with sales and marketing of educational products Any equivalent combination of education and experience determined to be acceptable. KNOWLEDGE, SKILLS AND ABILITIES Excellent interpersonal, editing, oral and written communication skills in English. Proficient in the use of Word, PowerPoint, and Excel. Ability to work flexibly and cooperatively in a fast-paced team environment. Acute attention to detail and ability to consistently meet deadlines. Ability to work independently as well as part of a team. Additional Information COMPENSATION: Starting at $59,500 annually based on years of experience and skills. This position is benefits eligible. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. The employee may be required to sit or stand in a stationary position for more than 50% of the time. This position constantly operates a computer and other office productivity equipment. The employee may be required to move boxes of 30lbs. CAL adheres to ADA compliance and guidelines as a common practice. ADDITIONAL INFORMATION This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYMENT STATEMENT The Center for Applied Linguistics (CAL) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, or genetics. In addition to federal law requirements, CAL complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CAL expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CAL employees to perform their job duties may result in discipline up to and including discharge.

The Customer Success Representative is responsible for providing support to customers, ensuring their satisfaction, and assisting with the implementation of customer success solutions. Provide support to customers and ensure their satisfaction. Assist with the implementation of customer success solutions. Collaborate with the customer success team to address customer inquiries and issues. Stay updated on the latest customer success technologies and trends. Provide support to customers using quantum technologies. Assist with the implementation of quantum-related customer success solutions and address quantum-related inquiries and issues.

Full-time Description Client First Technologies currently is seeking a Customer Service Technician with experience supporting enterprise users of computer applications and systems. The Customer Service Technician will utilize their troubleshooting skills to help end users resolve their issues, including coordinating Tier III escalation as appropriate. This is a full-time, on-site position located at the client site in Washington, DC. CFT offers a full benefits package, a collaborative work environment and a strong company culture. Veterans and military spouses are encouraged to apply. Responsibilities Perform first call resolutions for common issues, customer training, and advanced (equivalent to Tier II support) troubleshooting and support Record tickets and maintain ticket status in ServiceNow Analyze software and business applications; troubleshoot issues Follow up with customers ensuring their issues and requests are resolved Work cooperatively and independently to research and document issues and solutions Work collaboratively with multiple enterprise teams to provide complete support to the end user Walk customer through problem-solving process Requirements Qualifications High school diploma or equivalent Experience supporting end users in a help desk role preferred Experience with Microsoft Office Experience with ServiceNow preferred High-level communication skills Ability to troubleshoot medium complexity software issues Must be able to work quickly with a high degree of accuracy with cross-functional teams Required Clearances and Screenings This position is subject to a government background investigation and must meet eligibility for a position designated with a Tier 4 background investigation (BI). A current Tier 4 BI (or equivalent) is preferred. Physical Demands Must be able to sit and stand for extended periods of time May need to lift items up to 50lbs Occasional travel and overtime may be required

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $88,562 - $147,606 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $92,996 - $154,996 in these states: CO HI MI MN NC NH NV OR RI $97,419 - $162,364 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process." Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-JB1 Requisition #: 341089 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

About Us: AdNet/AccountNet, Inc. is an 8(a), WOSB, LGBTE, and WBE owned management consulting firm founded in 1990. We blend the best in people with the ongoing demands of the workplace by providing high-quality staffing and executive search services. Position Overview This position provides reader services for an acquisition professional who is visually impaired in a federal government agency. The reader/scribe will perform a variety of support tasks utilized government furnished supplies and equipment. The services will primarily be provided onsite in the Washington, DC metropolitan area. The work consists of a range of pre and post contract award functions. The reader/scribe will provide services on a one-on-one basis. Materials range from correspondence, charts, reports, graphs, financial statements, and materials posted or distributed during meetings and or training. Hours are Monday through Friday from 7am to approximately 3:15pm. This is not a 40-hour week position so the hours may vary from week to week. Position Duties Provide reader support services. The reader/scribe shall quickly and concisely read aloud a variety of slides and printed documents pertaining to the evaluation of offers, contract administration, and the overall support of the agency's mission. Maintain the necessary files and records to facilitate access to desired information. Able to read and describe slides which are being displayed during any training. Perform related duties such as accompanying a visually impaired associate to meetings and/or training sessions, both at Government site(s) or off-site location(s). Offsite location(s) for training in the DC metropolitan area will be determined at least three (3) workdays in advance. Have the technical proficiency of the English language at a level necessary to read and comprehend professional and technical documents related to acquisition or procurement. Proficient in Microsoft Office applications including, but not limited to, (Word, Excel, Access, PowerPoint), web-based email (i.e., Google mail) and applications (Google Sheets, Google Meet, Google Docs, Zoom, etc.). Ability to quickly acquire familiarity with government contract documentation, system terminology, and internal systems in order to efficiently support the work activities of an associate who is visually impaired. Proficient with rules of grammar to clearly and coherently communicate the information being reviewed and/or read. Knowledge of document preparation and formatting (including fonts) rules and functionality. Knowledge of clerical steps in processing documents, filing for easy access, and retrieval of information (attention to detail). Ability to describe and explain various materials such as charts, complex graphs, tables, financial statements, slides, and other documents in the contract file, in digital and paper formats.

Thriveworks is currently seeking provisionally licensed individuals pursuing Washington Licensure as an LMHC in Bellingham, WA to provide remote or a mix of telehealth and face-to-face sessions. This role is eligible for a $12,500 ramp stipend for clinicians offering 25+ hours of availability per week. At Thriveworks, we're not just growing a practice-we're building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care. Who We Are Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career. What We're Looking For We're hiring provisionally licensed clinicians in Washington who are ready to make a difference and grow with us. We're especially interested in: Full-time availability (30 hours/week - 25+ client visits with 5 hours administrative time including supervisory meetings). Behavioral health generalists (open to seeing couples/children, with our support) Clinicians who value autonomy and also enjoy being part of a team Strong character matters - we value integrity, openness, and a commitment to quality care Flexibility in your work schedule Qualifications: Must live and be seeking licensure in the state where services are provided A graduate of an approved 60-credit hour program Approved by the board as a LMHCA Graduate or Post-graduate work experience in a counseling setting treating depression and anxiety is required Graduate or Post-graduate work experience independently conducting intakes and diagnosing (preferred) according to the current DSM-5 under a licensed supervisor. Compensation: Up to $57,700 based on licensure type/level, session volume, and bonus opportunities. What We Provide We do the heavy lifting so you can focus on care. As a W2 employee, you'll receive: $12,500 ramp stipend for 25+ clinical hours/week Guaranteed, bi-weekly pay (no need to wait on reimbursement) FREE group and individual clinical supervision provided Paid orientation and annual pay increases PTO and flexible scheduling (7am-10pm, 7 days/week) No-show protection and caseload build within 90 days of credentialing Credentialing, billing, scheduling, and marketing support Health, dental, life, liability, and disability insurance options 401k with 3% employer match CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Monthly peer consultations and professional development A clear path for career growth and internal promotion A Place to Belong and Thrive Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you're seeking mentorship, advancement, or a place where your impact matters, you'll find it here. 93% of our team reports feeling included, and 87% say their work has purpose-and we think that says a lot. Ready to Join Us? Apply today to become part of a team that's changing mental health care for clients and clinicians alike. #LI-Hybrid #LI-MS1 Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from or email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to . You can contact with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.