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  • Route Service Representative

    Wildman 4.2company rating

    Customer service advocate job in Indianapolis, IN

    Exciting Opportunity: Route Service Representative Are you ready to elevate your sales career? We're looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you're a self-starter who thrives in a fast-paced environment, we want to hear from you! Why Join Us? Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success. Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication. Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement. Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth. Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being. Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career. Typically, a four-day work week - Monday - Thursday Compensation: Training Wage: Base of $52,000 Once a route is assigned: Base of $52,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually. This position is a four-day Monday through Thursday average work week. Key Responsibilities: Execute delivery of new/clean products and pick up of used products daily in company truck Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers Customer focused; shows ability to create and demonstrate value to the customer Complete end of the day administrative tasks including unloading the truck and preparing for next day's route Actively drive customer retention and increase route revenue by expanding customer relationships Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT). Qualifications: Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards. Communication Skills: Strong written and verbal communication skills are a must. Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively. Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA. Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred) Physical Requirements: This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season. Role Requirements: Requires a For-Hire Endorsement. Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment. Must meet and maintain insurability requirements. MVR to be checked periodically. Possible background check or safety training needed for some client facilities. Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment 21 years of age or 3+ years of professional driving experience
    $55k-70k yearly 5d ago
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  • Customer Support Specialist

    Medasource 4.2company rating

    Customer service advocate job in Indianapolis, IN

    Medasource Customer Support Specialist The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication. Key Responsibilities VMS System Management (If Applicable) Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS) Ensure compliance with client-specific requirements and deadlines Track activity and status updates within VMS platforms Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS. Update contractor records for extensions, terminations, and any other operational changes. Assist in extension processes, rate increases, offboarding, and related administrative tasks Client-Specific Onboarding Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations Monitor completion and ensure compliance prior to consultant engagements Responsible for distribution of all clients related access and equipment documentation. Serve as the point of contact between internal teams, clients, and contractors during onboarding Timekeeping & Payroll Coordination Act as the main point of contact for all timekeeping access issues Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines Compensation: $45,000 base salary Bonus: Upon Completion Location: Indianapolis, IN (onsite) Remote: Flexible (2 days/week after training)
    $45k yearly 2d ago
  • Baggage Service Agent

    G2 Secure Staff 4.6company rating

    Customer service advocate job in Indianapolis, IN

    Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre-employment drug test. 5. Most complete a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information. 2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements. 4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means. 5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage. 6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information. 7. Assist customers with Skycap requests. 8. Monitor baggage delivery and complete baggage delivery quality checklist. 9. Must be familiar with all FAA/Airline/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 12. Attend meetings and in-services as required. 13. Utilize appropriate communications channels and maintain records, reports and files as required. 14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested.
    $24k-29k yearly est. 5d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service advocate job in Indianapolis, IN

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $21k-34k yearly est. 60d+ ago
  • Route- Mat Service Representative

    Plymate, Inc. 3.5company rating

    Customer service advocate job in Shelbyville, IN

    The Mat Service Representative Trainee is responsible for delivering, servicing, and maintaining Plymate mat accounts while providing professional, courteous service to customers. After completing a training period, representatives transition into the next available service route. This role ensures accurate delivery and billing, addresses customer concerns promptly, and builds strong customer relationships to support retention and growth. Essential Duties & Responsibilities Safely operate a box truck and load/unload product daily. Deliver products accurately and on schedule to customer locations. Develop and maintain professional relationships with customers. Identify additional sales opportunities and support contract renewals. Coordinate service activities to achieve company goals, including profitability and customer retention. Complete route objectives on a daily, weekly, monthly, and quarterly basis. Resolve customer concerns promptly or escalate issues when necessary. Adhere to all company policies and safety procedures. Qualifications Prior service/route or sales experience, preferably in a service-related environment. Some successful college coursework preferred. Clean criminal history required. Skills & Abilities Language Skills Ability to read, analyze, and interpret simple financial reports. Ability to clearly and effectively communicate with customers. Mathematical Skills Ability to apply basic mathematical concepts. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Technical Skills Ability to learn and become proficient with FileMaker, AS400, and handheld computer systems. Certificates, Licenses & Registrations Valid chauffeur's license (or ability to obtain within seven days of hire). Acceptable driving record, per company vehicle insurance requirements. Compliance with company motor vehicle policy. Physical Demands Sit, stand, and walk continuously throughout the day. Frequently climb, bend, twist, stoop, and reach overhead. Lift up to 50 pounds continuously and up to 100 pounds frequently (up to 5 hours/day). Push/pull carts up to 300 pounds frequently (up to 5 hours/day). Operate a motor vehicle for extended periods. Work Environment Exposure to outdoor temperatures and manufacturing environments. May require use of PPE, including steel-toed safety shoes. Noise and lighting consistent with a traditional manufacturing setting. Compensation Base Pay: $1,600 per pay period (trainee level). Sign-On Bonus: Eligible for up to $1,100.
    $30k-35k yearly est. 7d ago
  • Terminal Services Specialist

    Indianapolis Airport Authority 4.2company rating

    Customer service advocate job in Indianapolis, IN

    #1 Airport in North America and Indiana Chamber's Best Places to Work! Paid Childcare Reimbursements up to $10k/year, per child. Paid Tuition Assistance up to $5,250/year Generous Medical, Dental, Vision and RX Free Healthcare through Marathon Health Pet Insurance Up to 5% Match Retirement Plan Generous Paid Time Off Programs & MORE! SHIFT AVAILABILITY 1st Shift 5am-1:30pm 2nd Shift 1pm-9:30pm GENERAL SUMMARY The Terminal Services Specialist performs semi-skilled custodial duties throughout the internal and external areas of Indianapolis Airport as well as properties owned by the IAA. The employee is responsible for cleaning internal and external areas, windows, doors, fixtures, and air vents. The Terminal Services Specialist will provide customer service to passengers and visitors at the airport. This position is responsible for the containment and cleanup of biohazardous spills using various chemicals and disinfectants. Duties include operating small equipment, motor vehicles and associated equipment, small ride-on scrubbers and sweepers, floor machines, portable and stationary pressure washers, or Kaivac Cleaning Systems. Occasionally, Specialists will attend in-service training which may include updates on company policies or new equipment demonstrations. The Terminal Services Specialist conveys accurate/ clear direction and information about the Indianapolis Airport surroundings. ESSENTIAL FUNCTIONS Provide customer service to airport guests. Direct passengers and visitors to appropriate locations. Greet passengers using the "10' rule" (specialist should greet a passenger or customer and ask if they need assistance if within 10 feet of eyesight). Assist customers with locating lost or misplaced items. Assist nursing mothers and passengers/guests with disabilities. Contact airport dispatch in the event of injury that may befall any passenger, guest, or employee within the terminal. Specialist must stay with passenger/guest until an Officer or EMS relieves them. Direct the general public to designated safe areas in the event of severe weather or threat to the airport. Provide temporary lodging to passengers by providing sleeping cots/mats in the event of massive flight cancellations/severe weather. Perform basic standard operation processes of the Terminal Services department. Mop restrooms, biohazardous material, weather related messes, and material from restaurants and vendors such as grease spills. Spot clean all carpeted areas including walk-off mats, entryway vestibules, gate areas and jetways, all administrative areas and public access areas. Detail cleaning (windows, high dusting and other assignments). Dust horizontal surfaces, operation level areas, and machinery. Scrub. Vacuum carpeted, hard surface, and high/ hard to reach areas. Empty trash. Sanitize all public and non-public areas of the terminal. Remove biohazardous needle containment units. Any other functions assigned. Monitor supplies and inventory within stockrooms inside and outside the terminal. Maintain levels of products used in the various areas of airport property and facilities. Drive to buildings within the airport property for general cleaning maintenance, which may include: Parking department office building (PARCS building). Airport Maintenance vehicle repair building #2. International Arrivals Building (IAB). Airport Operations Center (AOC) Vehicle checkpoints on the ramp ('R' access training required to gain access). U.S Dept. of Homeland Security international office (Must have "Customs" seal on badge to gain access). Perform hourly restroom inspections. Inspect all fixtures within the restrooms (toilets/ urinals and sinks). Refill paper products. Sanitize floor. Complete any other required upkeep. Use various equipment such as one man/ multi man scissor lift, drivable and push floor scrubbers/ sweepers, Kaivac cleaning system, portable pressure washers, and wet or dry carpet cleaners. Handle equipment, chemicals, and machinery properly. Maintain machinery by performing light repair and cleaning of equipment. Report any damaged fixtures or maintenance requests to the Terminal Services Supervisor, which may include: Water fixtures (faucets, drinking fountains, toilets and urinals, water heaters and cleaning solution station fixtures). Trash receptacles. Seating areas within the secure and non-secure areas in the terminal. Toilet tissue dispensers and paper towel dispensers. Machinery normally used by Terminal Services (i.e. Kaivac cleaning system, floor scrubbers, carpet cleaners/extractors, vacuum cleaners, riding vacuum system (Chariot) and riding carpet cleaning extractor). Maintain accurate log sheets: Restroom sign-off Vehicle inspection Training documentation Setup for special events or meeting within the terminal. Requests may come from individuals within the IAA or outside companies/ organizations. Events include boardroom meetings, media events, events coordinated with outside contractors or volunteers, special internal events, and events involving the general public. Aid airport police and EMS with security matters such as securing suspicious items or unattended luggage, reporting suspicious situations or individuals to supervisor or police, and providing proper cleanup and disposal of biohazardous material. Obtain basic emergency resuscitation training such as CPR. Inform the general public on evacuation and safety procedures in the event of a fire, weather related emergency, or threat to the airport when necessary. Adhere to guidelines set by the IAA and Terminal Services Department to assure that passengers and employees are not harmed by general maintenance performed by the Specialist (i.e. wet floor signs, safety cones and redirecting passenger traffic). Escort outside contractors throughout the terminal for repair or product installation when necessary. Complete OSHA regulation training courses on proper cleaning processes, chemical usage, environmentally approved cleaning products, and proper disposal of biohazardous material. Clean and restock products in International FIS area twice daily. Work harmoniously with colleagues, supervisors, and other IAA employees. MINIMUM REQUIREMENTS Graduation from high school, completion of a GED, or vocational school is required. A combination of education and experience that provide the knowledge, skills, and abilities to perform the duties of this position is preferred. Prior custodial work or office maintenance work preferred. Valid driver's license and demonstrated good driving record. Ability to perform the physical and cognitive tasks outlined in the job description. Ability to communicate effectively and to comprehend English, both orally and in writing. PHYSICAL AND COGNITIVE REQUIREMENTS Ability to lift up to 50 pounds. Ability to climb ladders and stairs. Ability to walk, crawl, sit, stand, push, pull, stretch, bend, squat, stoop. Have full physical dexterity and agility. Ability to follow oral and written instructions. Operate small equipment and power tools. Operate a motor vehicle. Ability to write, read and understand, talk, see, and hear. Ability to comprehend, retain, and follow oral and written instructions. Problem solving and critical thinking skills. Exercise good judgment. Maintain personal composure in stressful situations. WORK ENVIRONMENT Multiple outside and inside work sites. Exposure to the general public. Work independently and/or with a group. Extended and continuous work schedule. Exposure to all types of weather and temperature conditions. Exposure to dust, dirt, hazardous chemicals, and potentially infectious substances. Work under severe emergency conditions when needed.
    $30k-35k yearly est. 5d ago
  • Customer Success Representative

    Ledvance

    Customer service advocate job in Westfield, IN

    LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. We are seeking a proactive and analytical Customer Success Representative to manage and grow our key customer accounts. In this role, you will act as a strategic partner to our key US & Canada Trade, Retail, and Ecommerce Customers. You will collaborate cross-functionally to ensure customer success while identifying opportunities for growth, efficiencies and optimization. Key Responsibilities Include: Oversee day-to-day account management activities, ensuring accuracy, responsiveness, and high service levels Manage and support Key Accounts across multiple channels, including Retail Managed Accounts, Key Trade Accounts, and Ecommerce customers Manage ongoing relationships with third-party networks and platforms (e.g., Rithum, SPS Commerce), ensuring data accuracy, order flow, and issue resolution Provide project and order support, coordinating internally to ensure timely execution, fulfillment, and customer satisfaction Support Made-To-Order (MTO) and Poles programs by coordinating requirements and ensuring alignment between customer needs and internal teams Help to maintain and update Customer Master data, ensuring accuracy across systems, platforms, and reporting tools Meet or exceed performance metrics such as response time, customer satisfaction, and quality standards Maintain a positive, empathetic, and solution-oriented approach in all interactions Qualifications Include: High School diploma plus minimum 3 years relevant experience required. AS preferred. Excellent verbal and written communication skills Strong analytical skills with the ability to interpret data and translate insights into action Experience managing key or strategic customer accounts Preferred Skills & Competencies Strategic thinking with a customer-first mindset Ability to manage multiple accounts and priorities effectively Strong problem-solving and critical thinking skills Advanced experience with Excel preferred Other Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 8:00 to 5:00 PM, with up to three days per week remote.
    $32k-50k yearly est. 2d ago
  • Weight & Inspection Rep - Full Time

    Hammel Companies Inc.

    Customer service advocate job in Indianapolis, IN

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Weight & Inspection Rep at our Indianapolis, IN terminal. Pay is $23.01/Hour Hours: Monday - Friday Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more POSITION SUMMARY: To inspect LTL freight loads to ensure the trailers are being loaded correctly and according to NMFC regulations. ESSENTIAL DUTIES: Inspection of LTL freight shipments for proper National Motor Freight Classification descriptions; This includes, but is not limited to, measuring cubes, densities, and determining proper NMFC descriptions Communicate efficiently with coworkers, supervisors, and other departments to ensure a successful operation Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees Comply with federal, state, and company regulations Process all paperwork daily associated with the execution of the job Work in a positive, supportive, and cooperative way at all times Perform other duties as needed MINIMUM REQUIREMENTS: A minimum age of 18 Valid Driver License High School completion or equivalent Must be willing to work 3rd Shift as required. Basic knowledge of National Motor Freight Classification descriptions Must be self-motivated and able to self-manage Ability to use Microsoft Office tools (Excel, Outlook, etc) Must possess good math and typing skills Prior W&I experience preferred but not necessary Excellent attendance WORKING CONDITION/PHYSICAL DEMANDS: Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc Common material handling tools will be used: forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors Standing, walking, squatting, pushing, pulling, twisting, carrying, bending at the waist, reaching, and lifting both above and below waist level will be required Must be physically capable of operating a forklift, pallet jack, load lock and two-wheel handcart Will be required to lift up, set down, slide or move weight unassisted that could exceed 80 pounds Must be able to lift 50 lbs. on a frequent basis and 100+ lbs. on an infrequent basis Must be able to sit and stand for prolonged periods of time Must have the ability to safely enter and exit trailers, vans, flatbeds, forklifts and tractors Must have the ability to work around and operate motorized equipment Must be able to perform the essential functions of the job as specified in the job description May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
    $23 hourly 6d ago
  • Truck Service Advisor I

    Travelcenters of America 4.5company rating

    Customer service advocate job in Whitestown, IN

    There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future. Job Summary Our Truck Service team is comprised of nearly 3,000 highly skilled technicians and spans coast to coast. With over 280 locations across the country, TA Truck Service has a solid foundation and a forward-thinking vision. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! In this role, you can expect to: Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded Have extensive knowledge of the products we sell and the services we provide Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer Source parts from outside vendors and coordinate delivery Prepare end of shift drop and shift report; Understand various payment types Ensure the cleanliness of service counters, showroom, and customer restrooms Maintain the safety of both our customers and team members What we'd like to see: A dedicated individual who works well with others and is excited to be part of our team! High School Diploma or GED Good verbal and written communication skills Previous cashier and customer service experience; experience in repair or parts shop preferred Presents self in a professional manner to customers, management, and coworkers. Strong suggestive selling skills Basic computer skills Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions A valid driver's license With us, you'll enjoy: Competitive wages Medical, dental, vision and life insurance 401(k) with a company match Paid vacation and holidays Tuition reimbursement On-site meal discounts A wide variety of discounts on technology, travel, food and fuel Opportunity for growth and advancement with company paid training Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit ************************************************************* Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home. Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc. Disclaimer This may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
    $38k-44k yearly est. 5d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Customer service advocate job in Russiaville, IN

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 7d ago
  • Customer Engagement Specialist

    Polaris Laboratories 4.5company rating

    Customer service advocate job in Indianapolis, IN

    Role Snapshot
    $26k-32k yearly est. Auto-Apply 4d ago
  • Sales Ops/Billing Customer Liaison

    Azenta

    Customer service advocate job in Plainfield, IN

    Azenta Inc.At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and IntegrityJob TitleSales Ops/Billing Customer LiaisonJob Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do Ensures effective communication between client and Azenta teams. Provides support for non-operational client change requests. Initiates post-win contract/purchase order change requests to notify and trigger client action. Coordinates post-win activities which fall outside of project management or sales functions. Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. Ensures client responses are completed in a timely manner and according to department quality standards. Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring Bachelor's Degree 3+ years' experience in finance, billing, and/or sales operations role Customer support experience required Preferred experience with SFDC (Salesforce.com) or similar solution Excellent analytical and organizational skills Excellent verbal, written, and presentation skills Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions Office setting Employee may occasionally work in an area with potentially infectious materials. Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
    $50k-62k yearly Auto-Apply 56d ago
  • Sales Ops/Billing Customer Liaison

    Azenta Inc.

    Customer service advocate job in Plainfield, IN

    Azenta Inc. At Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships. All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability, Teamwork, Employee Value and Integrity Job Title Sales Ops/Billing Customer Liaison Job Description How You'll Add Value The Sales Operations Customer Liaison is responsible for managing the client experience. This role will manage critical aspects of client interaction for activities outside of sales or operations support. This role will create processes and support communication with all core business departments to assure alignment. This role will support the customer as a main point of contact for non-operational client change requests. What You'll Do * Ensures effective communication between client and Azenta teams. * Provides support for non-operational client change requests. * Initiates post-win contract/purchase order change requests to notify and trigger client action. * Coordinates post-win activities which fall outside of project management or sales functions. * Supports internal billing inquiries and liaises with client contacts and internal teams to resolve. * Monitors client email inquiries and routes to appropriate departments or manages the inquiry with internal teams. * Manages client deliverables for name/address change requests, purchase order updates, or client inquiries supported by internal teams. * Provides Sales Operations support for requests which fall outside of quoting and contracts. Connects with Sales and Sales Operations if updated quotes/contracts are needed for client delivery. * Pulls billing data to address client inquires and/or connects with billing teams to provide requested data. * Ensures client responses are completed in a timely manner and according to department quality standards. * Provides continual evaluation of processes and procedures. Is responsible for suggesting methods to improve processes and service for both internal and external customers. What You Will Bring * Bachelor's Degree * 3+ years' experience in finance, billing, and/or sales operations role * Customer support experience required * Preferred experience with SFDC (Salesforce.com) or similar solution * Excellent analytical and organizational skills * Excellent verbal, written, and presentation skills * Attention to detail, accuracy, and proactive relevance to company interests Your Working Conditions * Office setting * Employee may occasionally work in an area with potentially infectious materials. * Employee will be responsible for maintaining a clean work environment and enforcing and following Universal Precautions for bloodborne pathogens when working in an area considered to be potentially contaminated. EOE M/F/Disabled/VET If any applicant is unable to complete an application or respond to a job opening because of a disability, please email at ********************* for assistance. Azenta is an Equal Opportunity Employer. This company considers candidates regardless of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status. United States Base Compensation: $50,000.00 - $62,000.00 The posted pay range for this position is an estimate based on current market data and internal pay structure. Final compensation may vary above or below this range depending on factors such as experience, education (including licensure and certifications), qualifications, performance, and geographic location, among other relevant business or organizational needs.
    $50k-62k yearly 40d ago
  • Customer Service Agent

    Milwaukee Tool 4.8company rating

    Customer service advocate job in Greenwood, IN

    Customer success is extremely vital to the long-term success of our organization. We will achieve such success by ensuring our customers are receiving massive value from our service. As such, we will rely on the partnership of premier, customer success agents who will own driving success for our customers. The representative will act with a great sense of urgency and will intentionally and consistently deliver elite experiences to our valued partners. Duties/Responsibilities Acts as a dedicated and empowered customer success agent IC or End-User Channel. Responsible for meeting 100% daily target goals Through using listening skills to determine the root cause of a customer's question/problem Independently analyzes concerns from customers and provides adequate and timely solutions. Troubleshoots and utilizes self-help tools to assist with technical issues. Strong knowledge of Milwaukee products and services. Exhibits agility by working cross-functionally with crucial support business units to resolve inquiries as a one-call resolution Escalate unresolved issues to higher-level team members like your Team Lead and/or Supervisor for clarification or resolution Maintain accurate records of service interactions Education and Experience Requirements Requires education equivalent to four years of high school 0-2 years of Customer Service or Support Basic understanding of service operations and workflows Strong analytical, interpersonal, organizational, and time management skills Demonstrates effective and active listening skills, patience, and professionalism Ability to prioritize and complete tasks within the required timelines Excellent written and verbal communication skills Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint (Microsoft Office Products) Milwaukee Tool is an equal opportunity employer.
    $28k-31k yearly est. Auto-Apply 13d ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Customer service advocate job in Greenwood, IN

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES
    $27k-38k yearly est. 22d ago
  • Customer Relations

    P4 Automotive

    Customer service advocate job in Muncie, IN

    Stoops Buick GMC of Muncie, Indiana is looking for a highly motivated individual to join our growing team as an A-Team Member. If you have excellent communication skills & excel at providing a superior experience, the A-Team is the perfect fit for you! No automotive experience needed - we'll fully train and develop the right candidate to be a successful A-Team member. Want a career that's challenging and exciting? Do you want to be part of an organization that will help you reach your full potential? Do you want a career with a company that cares about your growth, success and fulfillment in life? Here's an exciting opportunity to join a growing, fun and For The People automotive car dealership as an A-Team Member. What Is An A-Team Member? Our A-Team is the voice of our company and is responsible for the first impression of our automotive dealership within the market. This is our "A-Team." An A-Teamer makes an average of 200 - 250 outbound phone calls daily to prospective car buyers setting appointments for our Solution Specialists. An A-Teamer does not have to close a sale. They are only responsible for beginning a relationship and opening a dialogue in a positive way by offering free, helpful and desirable information. An A-Teamer is a positive and ethical employee; A "TEAM" player. An A-Teamer is skilled in the art of persuasion, with a friendly voice and positive attitude, who loves making new relationships, and enjoys the sport of conversation. An A-Teamer is a self-motivated individual that is extremely driven to grow personally and professionally. This Energetic, Positive and Self-Motivated Star Will Possess The Following Background, Experience, Skills and Attributes: Experience in Phone Sales and/or Appointment Setting, Marketing, and/or Confidence to speak to new people on the phone The ability to ask tough questions The knowledge of how to overcome an objection and turn a NO into a YES The drive and motivation to make 200 - 250 calls per day Excellent verbal and written communication skills Positive, upbeat and savvy communicator Career oriented Must be comfortable using a computer Ability to meet and exceed productivity and performance goals A passion for creating and building customer relationships Prefer stable work history Strong work ethic, professional manner and positive attitude are extremely important. Our Current A-Teamers Enjoy: Competitive Hourly Compensation + WEEKLY BONUSES! Monday through Friday with some required Saturdays! Special opportunity contests and spiffs to earn additional cash and rewards. Paid Holidays 401K contribution Additional benefits include: Skills Enhancement Themed Office Activity Days - we LOVE to have FUN! Free Lunch & Learns We believe that work and life should be Enjoyable, Simple and Prosperous. If you believe in this too, we want to hear from you!!
    $29k-43k yearly est. Auto-Apply 28d ago
  • Customer Success Executive

    Lumen 3.4company rating

    Customer service advocate job in Indianapolis, IN

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Onsite **What to Expect Next** Requisition #: 341108 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $23k-35k yearly est. 1d ago
  • Customer Relation Specialist

    Brandsource

    Customer service advocate job in Greenwood, IN

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES Compensation: $14.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $14-15 hourly Auto-Apply 21d ago
  • Leasing Representative-The Residences at Carmel City Center

    Pedcor Companies 4.2company rating

    Customer service advocate job in Carmel, IN

    Now accepting resumes for a professional Leasing Consultant. If you have two years of apartment experience, have a proven track record in sales, customer service or hospitality, are a quick learner with a desire to expand your skills, you may be a perfect fit! We provide unparalleled apartments, awesome amenities and outstanding customer service. The main focus of this position is touring the property and apartments with prospective residents; assisting in the processing of applications; preparing move-in documents; and providing outstanding customer service to our current residents and prospective residents. The ideal candidate will have one year of prior apartment leasing experience. Weekend availability required. Join a winning Property Management Team and a superior product and a great working environment. If you are a team player, have a “can-do” attitude and the experience to back it up, we want to hear from you! Pedcor Homes is an Equal Opportunity employer and provider. Check us out at ******************* We pride ourselves on the quality of our work and investments as well as our dedication to our associates and the community. We value our integrity and strive to deliver superior results in every area. Whether serving our residents, giving associates what they need to succeed, helping residents achieve better lives or adding value to our investors' portfolios.
    $27k-30k yearly est. Auto-Apply 60d+ ago
  • Account Specialist II - Centralized Transaction Operations Customer Service Team

    JPMC

    Customer service advocate job in Indianapolis, IN

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
    $23k-34k yearly est. Auto-Apply 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Fishers, IN?

The average customer service advocate in Fishers, IN earns between $27,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Fishers, IN

$32,000
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