Customer service advocate jobs in Florida - 7,927 jobs

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team. The Network Representative is responsible for the establishment of a Coordinated Provider List (CPL) to provide specialty care services to our patients within specific geographic regions. This individual will report to and work with the Network Director to develop the CPL and serve as the local relationship builder with those providers. This individual will use database systems to manage provider data and produce reports and analysis for the Center, Specialty, MED COE and HCT leaders to support improved medical costs and specialty care utilization. This individual will work closely with and consider feedback from those leaders as they develop the local CPLs. The Network Representative will also serve a key educational role for our PCPs. This individual will meet with the PCPs in their geographic regions in groups and also during 1:1 meetings to gain their feedback about the CPL while educating them about these providers while highlighting medical cost opportunities in their panel of patients. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Has direct accountability for total medical cost and quality of care external to ChenMed within the region. Builds, refines, and manages a tiered network of coordinated external specialists and facilities to form a Coordinated Provider List (CPL) for those specialties outside of HCT and Specialty Care. Local relationship builder with all providers and payor partners in the CPL. Identifies areas to improve provider service levels and quality. Leads a quarterly meeting National Specialty Directors and Network Director to review pattern, trends, and opportunities within the CPL. Responsible for meeting with high volume community specialist at least monthly to give them feedback on their referring trends and practice patterns as it relates to part B & D. Attends center meetings such as Transforming Care Meetings for to gain feedback about the CPL and educate PCPs about medical cost opportunities. Meets with individual PCPs regularly (usually monthly or more frequently as needed to support business need) to gain feedback about the CPL and provide targeted education about medical cost opportunities (A/B/D). Collaborates with Center Dyads to analyze, identify opportunities and support improvement initiatives within referrals including workflow, productivity, leakage and consult tracking. Coordinates utilization of CPL with Care Coordinators and Referral Managers: develops plans to reduce referral leakage. Maintains knowledge of medical trends, cost drivers and cost saving opportunities. Support communication and collaboration with health plans at the city/area and regional level. Performs other duties as assigned and modified at manager's discretion. KNOWLEDGE, SKILLS AND ABILITIES: Advanced-level business acuity Comprehensive knowledge and understanding of general/core job-related functions, practices, processes, procedures, techniques, and methods Advanced skill in Microsoft Office Suite products including Excel, Word, PowerPoint and Outlook; competent in other systems required for the position Ability and willingness to travel locally, regionally and/or nationally up to 80% of the time; flexible to work evening, weekends and/or holidays as needed Team-oriented with the ability to work extremely well with patients, colleagues, physicians, and other personnel in a professional and courteous manner Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks Spoken and written fluency in English This job requires use and exercise of independent judgment EDUCATION AND EXPERIENCE CRITERIA: BA/BS degree in Healthcare or related field is required OR additional experience above the minimum may be considered in lieu of the required education on a year-for-year basis A minimum of 3-5 years' work experience in Healthcare or related field is required Healthcare experience within the Medicare HMO population is a plus A valid, active driver's license in State of employment is required; position may require travel within the market Prior experience working in a Medicare Managed Care environment preferred PAY RANGE: $59,251 - $84,643 Salary The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions. EMPLOYEE BENEFITS ****************************************************** We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day. Current Employee apply HERE Current Contingent Worker please see job aid HERE to apply #LI-Hybrid

Associate Vice President (AVP) - Orthopedics Service Line Administrator Full-Time | Orlando & Central Florida We are seeking an Associate Vice President (AVP) - Orthopedics Service Line Administrator (Full-Time) to join our leadership team in Orlando and the Central Florida region. This is an inspiring opportunity for a strategic and operationally savvy leader to shape the future of a high-profile service line. Primary Purpose As the AVP of the Central Florida Orthopedics Service Line, you will serve as a key regional executive administrator responsible for the development, coordination, and advancement of the Orthopedics program. You will hold direct accountability for its operational excellence, financial performance, and strategic direction. In Partnership With Regional Executive Leadership, You Will Drive: Innovation and organizational transformation Program development across clinical care, research, and education Your leadership will ensure the program is recognized as the premier provider of pediatric orthopedic care across Central Florida and beyond. What You'll Lead & Accomplish Drive Regional Integration & Excellence Advance the Department of Orthopedics into a unified, high-performing, multi-divisional service line. Promote interdepartmental excellence in clinical operations, research, and education. Shape and execute the long-term strategy that ensures continued national and international prominence. Lead Financial & Business Operations Oversee operating and capital budgets, financial performance, and resource planning. Manage HR oversight, billing processes, patient satisfaction initiatives, and business operations. Lead research administration, including pre- and post-award grant processes. Use market intelligence to inform decisions and support profitable, sustainable growth. Strengthen Patient Access, Experience & Outcomes Improve patient access and flow for both inpatient and ambulatory settings. Partner with Chairs and clinical leaders to meet access, scheduling, and service excellence goals. Foster a culture of quality, safety, and patient-centered care. Advance Innovation & Program Development Develop new clinical, research, and translational programs aligned with strategic priorities. Support growth initiatives aimed at strengthening market position and enhancing patient outcomes. Collaborate with cross-functional teams on planning, forecasting, and long-range strategies. Lead People & Teams Manage staffing plans, compensation coordination, and administrative leadership. Mentor and support teams across divisions. Ensure alignment with organizational values, standards, and accreditation requirements. Requirements Ready to GROW in this market - currently ranked in the Top 12, with a goal to reach the Top 5 within two years. 7-10+ years in healthcare administration, ideally at a service line director/AVP level or higher. Strong background in pediatric, orthopedic, or academic medical center environments. Proven ability to run both hospital and ambulatory operations simultaneously. Demonstrated success in: Service line development & integration Strategic growth and market expansion Financial stewardship of large operating & capital budgets Enhancing patient access, quality metrics, and operational performance Supporting research infrastructures and academic missions Experience working in a large matrixed system with multiple executive stakeholders. Key Competencies Strategic thinker - able to translate vision into operational reality. Financially sophisticated - comfortable with RVUs, cost structures, revenue cycle, forecasting, and grant management. Operationally excellent - skilled in throughput, scheduling, staffing models, and process improvement. Data-driven - uses analytics and market intelligence for decision-making. Collaborative and diplomatic - works effectively with Chairs, faculty, providers, executives, and front-line staff. Strong communicator - able to present complex information clearly to leadership. Leadership Traits Systems thinker - drives “systemness” across regions. Innovative and proactive - comfortable launching new programs and navigating change. High emotional intelligence - able to influence without authority. Mission-driven - aligned with pediatric care, research, and excellence. Why Join Us? This is a rare opportunity to help shape a nationally ranked service line and contribute to a program that is a recognized destination for pediatric Orthopedics. Your work will directly influence the health, experience, and outcomes of children and families across the region-and far beyond.

Compensation Range: $45,000-$52,000 Vacancy Status: This job posting is for an existing vacancy. Use of AI in Hiring: We use artificial intelligence tools to screen and assess applications as part of our hiring process. Human recruiters review all results. Client Service Agent Connexions Inc. (CNX) is an appraisal management software that provides fast, reliable and cost-effective valuation services to the lending industry. CNX products manage the full administration of the appraisal process, vendors and support consistent quality control of policies and procedures. CNX is part of The Nationwide Group (TNG) - a pioneer of outsourced financial services software. Position Summary The role plays a critical part in the retention of our existing clients; Financial Industry. In this role, you will offer an exceptional client experience (Lenders & Appraisers) through problem solving and client requirement knowledge. You will ensure a smooth appraisal management process by monitoring appraisal requests. This is a Business to Business client service position (no sales). We are currently hiring for a full-time role. Position Profile • Excellent communication skills - verbal and written fluency at a professional level • Post-Secondary Education required. • Experience handling Client phone calls and email inquiries and delivering an exceptional client experience to financial industry partners. • Industry experience in any of the following is an asset; business to business services, mortgage processing sector, call center/customer service environment, or professional data entry services • Be available to work between 8:00 am - 8:00 pm (Eastern Time), Monday through Friday. Some Evenings Required • Effectively handle client escalations by responding in a timely manner and follow escalation procedures and chain of command • Sign up new broker user • Proficient computer skills including competency with MS Word, Excel and Outlook • Demonstrates sound judgment and effective problem solving skills • Remains energized and focused in a fast-paced and evolving environment • Must have speedy and accurate typing skills, and be detail oriented • Seek opportunities to introduce new ideas and improve processes • Industry knowledge is preferred but not mandatory. We thank you for your interest only candidates selected for an interview will be contacted.

Job Title: Spanish Bilingual Customer Service Duration : Long Term Contract Pay range - $23 to $25 Must have Bilingual Spanish (Read write and Speak) Fluent Key Responsibilities • Respond to inquiries from field representatives, dealerships, customers, and lenders. • Provide high-quality, individualized customer service via email, telephone, and chat. • Apply knowledge of the organization, products, services, and policies to resolve customer issues. • Address and resolve customer questions, complaints, and requests, including contract interpretation. • Deliver technical support to auto dealers for portal access and troubleshooting. • Generate and provide accurate reports using tools such as Cognos, Salesforce, Beqom, and Excel. • Interact effectively with various departments and associates, including senior management. Qualifications • High school diploma or equivalent required. • Minimum of 2 years of customer service experience in an Omni channel contact center. • Ability to work 9:30am-6:00pm EST in a hybrid environment (2 days in office, 3 days from home). • Strong motivation and a positive team player attitude. • Excellent verbal, written, and active listening communication skills. • Strong interpersonal skills with emotional intelligence and problem-solving capabilities. • Critical thinking and ability to manage high-pressure customer interactions. • Proficient in multitasking across multiple systems and screens; strong data entry and typing skills. • Experience with Microsoft Office and other relevant software tools. • Ability to manage priorities in a fast-paced environment. • Technologically savvy with the ability to quickly learn new systems. • Basic understanding of clients products and systems is a plus. • Bilingual proficiency in English and Spanish is a plus.

Key Skills: Strong data entry accuracy (5,500 KPH / 85%+) Customer service & email-based inquiry handling Financial transaction processing experience preferred; training provided. Candidates should have finance company experience or a recent finance-related degree. Job Description Hybrid Work Environment: This position follows our hybrid-friendly schedule, so you get the best of both worlds - flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in St. Petersburg, FL Responsibilities: • Processes financial transactions accurately. • Answers and responds to email inquiries. • Assist with requests for information, referring more complex matters to colleagues. • Carry out standard customer service activities and handle simple customer inquiries. • Maintain files and records. • Organize own work schedule each day in line with changing priorities. • Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct. • Develop and maintain excellent procedural or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching. • Processes forms and performs basic distributions and internal transfers. • Interprets rules and regulations by applying Decedent Solutions knowledge. • Reviews client requests for corrections to determine proper course of action and provide guidance to branch personnel on resolution • Maintains knowledge of rules and regulations by utilizing internal and external resources, as well as continuous training. • Communicates, researches and resolves issues with other internal departments. Work Schedule: The worker can choose either 8:00am-5:00pm or 9am-6pm Interview Information: Interviews will be conducted in person- Tower 2 St. Petersburg, FL Knowledge of: • General office practices and procedures. • Microsoft Word, Access, Excel and Outlook to create/update documents, reports, spreadsheets. Skills: • Organizational and time management skills sufficient to prioritize workload, handle multiple tasks, and meet deadlines. • At least 2 years of RECENT experience within the financial services, OR someone who has recently graduated with a Bachelor's degree in finance or related field and some professional work experience is preferred. • Strong data entry skills with a high attention to detail. **Please administer an alpha-numeric data entry assessment to all candidates. Qualifying scores must be at least 5500 KPH with at least 85% accuracy in order to be considered for the role. Please include the scores on top of the candidate's resume.** • Professional demeanor • Problem solving and analytical skills sufficient to assess client issues and accurately provide resolutions. • Communicate information orally and in writing in a clear and effective manner sufficient to explain complex regulations. • Acquire and maintain new knowledge in an ever-changing regulatory environment. • Uses clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies. • Supports business processes by effective use of standard office equipment and standard software packages. • Plan, organize, prioritize and oversee activities to efficiently meet business objectives. • Connect with customers to strengthen the relationship, meeting personal needs through positive customer experiences. • Meet high customer service standards. • Understand and effectively operate all customer management systems. • Perform elementary data analysis for use in reports to help guide decision making. • Select, deploy and get the best results from the most appropriate office system. • Quick learner / ability to learn and apply different processes simultaneously • Ability to navigate through several different systems at once, using a dual monitor • Proven reliability - zero to minimal issues with attendance or tardiness with current or previous employers. Minimum of high school diploma

The Senior Customer Service Representative supports the daily operations of the agency by providing advanced customer service, policy support, and account management. This role acts as a primary point of contact for clients, resolves complex inquiries, assists with policy changes, and ensures exceptional service delivery while maintaining compliance with state and carrier requirements. Client Service & Support Serve as the main contact for policyholders, delivering high-quality service via phone, email, and in-person interactions. Handle complex customer inquiries related to coverage, billing, claims, renewals, and endorsements. Assist clients with policy changes, cancellations, reinstatements, and general account updates. Review client accounts to ensure accuracy and identify gaps in coverage or service needs. Policy Administration Process endorsements, certificates of insurance, evidence of insurance, bind requests, and other policy documentation. Support new business and renewal processes by gathering required information and preparing applications. Verify policy accuracy, rating information, and carrier guidelines prior to final processing. Coordinate with insurance carriers on underwriting requirements, coverage questions, and policy adjustments. Claims Support Guide clients through the claims filing process and provide follow-up as needed. Act as a liaison between carriers, adjusters, and policyholders to ensure timely updates. Team & Operational Support Assist in workflow improvement, procedure updates, and best-practice implementation. Maintain compliance with all state regulations, company policies, and carrier requirements. Customer Experience & Retention Build strong client relationships through responsive service and proactive communication. Identify opportunities for cross-selling or up-selling appropriate P&C products (within 4-40 license permissions). Support retention efforts by reviewing renewal options and assisting in remarketing when needed. Required Qualifications Valid Florida 4-40 Customer Representative License. 3-5+ years of customer service or account management experience in a Property & Casualty insurance environment. Strong knowledge of personal lines and/or commercial lines insurance products, coverage forms, and terminology. Proficiency with insurance management systems (e.g., Applied Epic, AMS360, QQ, Hawksoft) preferred. Excellent communication, problem-solving, and organizational skills. Ability to work independently, prioritize tasks, and manage high-volume workloads.

The Florida Sea Base is seeking a highly skilled professional to provide in-depth analysis of customer, product, and operational issues, and to resolve escalated problems of the highest complexity. This role ensures that customers receive exceptional service through efficient order processing, accurate correspondence, and seamless coordination with internal teams. A successful candidate for this role should possess a mix of technical expertise, customer-centric mindset, and leadership skills. This is an ideal position for a professional looking to transition to the role of council program director or camp director. This position reports to the Manager of Operations, Florida Sea Base. Responsibilities Serves as an escalation point for issues of the highest complexity; resolves conflicts involving scheduling, resources, or technical problems. Provides analysis and audits on operational processes, call volume, scheduling, and staffing. Administers system modifications. Identifies areas for improvement and recommends process or system changes to management. Oversees or leads projects. Provides workflow coordination, scheduling, and training to the customer service staff. Performs other job-related duties as assigned. Competencies Knowledge of: Customer service best practices; relevant computer systems and applications; typical operational processes and procedures for addressing customer needs. Skill in: Conflict resolution and de-escalation; problem-solving and critical thinking; active listening and empathy; communication, both written and verbal; teamwork and collaboration. Ability to: Work independently and as part of a team; manage multiple tasks and prioritize effectively; analyze data and identify trends; recommend and implement process improvements and enhancements; empathize with the needs of customers and offer appropriate solutions or options. Qualifications Minimum of four (4) years of experience in customer service, ideally involving complex issue resolution and process improvement. Must pass a criminal history background check. Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements. Preference Bachelor's Degree in Business Administration or a related field from an accredited college or university is preferred.

The Senior Customer Service representative is responsible for providing leadership and coaching a team of Customer Service Agents, with the goal of meeting program objectives and customer service level agreements. Key Responsibilities Work closely with Supervisors, Site Operations Coordinator, and support staff. Perform regular monitoring of calls and provide coaching and feedback to customer service representative staff. Perform tasks to assure service level requirements are met. Responsible for assisting Operations Supervisors with daily tasks, such as creation of reporting, completion of logs, and monitoring of call volumes. Responsible for providing support to customer service representatives (CSRs) on weekends, when required. Act as a Point of Contact for operations when required. Required Qualifications High School Diploma or GED. Minimum 2 years call center customer service experience. Minimum 1 years of customer service and team interaction experience or leadership experience.

TalentWealth Recruiting partners with independent wealth management firms nationwide to attract and place top-tier professionals. Our client, a highly respected independent wealth management firm in Tampa overseeing approximately $450 million in client assets, is seeking an experienced, sharp, and highly motivated Client Service Associate. This individual will provide proactive, in-office support to financial advisors and play a critical role in delivering efficient, high-quality client service within a boutique office environment. JOB SUMMARY: Under general supervision, this role uses skills gained through training and experience to provide proactive support to advisors and assist with efficient, quality client service. Follows established procedures to perform routine tasks, and receives general guidance and direction to perform other work with substantial variety and complexity requiring limited decision-making responsibility. Extensive contact with internal and external clients to resolve most questions and problems, and refer new or unusual issues to a higher level. ESSENTIAL DUTIES & RESPONSIBILITIES: This position aids in the operations of the firm by providing concierge support in our solution implementation process. Specific responsibilities include, but are not limited to: Client Onboarding - This role will prepare new business paperwork as part of our concierge implementation process while working alongside the department lead to monitor client progression through account opening and onboarding. Client Service: This role will respond to client service inquiries, and prepare/send/submit client service forms and requests. Data Entry - This role will be responsible for entry and updating of client data within the company's technology systems while ensuring a high level of accuracy (ie. address changes, name updates, beneficiary details, etc). Client File Maintenance - This role will be responsible for filing client-related materials in their appropriate cloud folder and accumulating materials in the client file for advisors' meetings with clients. Email Support - This role is responsible for assisting the advisor in the management of email inflow, delegating messages to the team and systems as appropriate, and proofreading dictated emails in preparation for client delivery. Team Development - All team members participate in internal meetings, and look for ways to improve current systems to share with the team. QUALIFICATIONS: The ideal person for this role will be one with excellent time management capabilities and exceptional communication skills. Because this is a client-facing role that prepares paperwork with our New Business & Client Services Department, meticulous attention to detail is a must. Have at least 5 years of administrative experience with 2 years in the wealth management industry Bachelor's degree preferred Excellent written and verbal communication skills with strong interpersonal skills Organized and thrives in a role with set processes and procedures Able to work independently and in a team environment Proficient in Microsoft Excel, Word, Outlook, and SharePoint Able to manage and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment Warm and friendly demeanor while handling stressful situations Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, and spreadsheets Uses mathematics sufficient to process account and transaction information Job Type: Full-time Pay: $60,000.00 - $80,000.00 per year + bonus Benefits: 401(k) 401(k) matching Dental Insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Insight Global's national insurance client is seeking to grow their claims support team. The ideal candidate serves as a liaison between external customers, clients and internal staff. They will provide exemplary assistance and support; addressing customer issues and ensures effective and long-term problem resolution. The Customer Services Representative will be the first point of contact for customers with general questions regarding billing, account information and filling claims. This is an excellent opportunity to grow within an organization that invests in your professional development Required Skills and Experience: - High School Diploma or equivalent is required -Fluent in Spanish - 1 year experience in Customer Service area in any industry - 1 year experience with Microsoft Outlook - Demonstrated ability to navigate through multiple systems and software's while on the phone with customers

Who We Are Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida-alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online. We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you. American Threads is the land of the free, home of the babes-and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you'll find more than just a great outfit. You'll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story. Who You Are The Customer Experience Supervisor plays a vital leadership role in the store, responsible for driving daily sales, delivering exceptional customer experiences, and ensuring smooth, efficient operations. This position requires strong styling expertise, a proactive approach to client engagement, and the ability to lead by example. In addition to driving floor performance, this role oversees key operational functions such as opening and closing procedures, zone management, fitting room oversight, and supporting visual merchandising execution. As a trusted floor leader, the Customer Experience Supervisor works closely with the Store Manager and Assistant Store Manager to coach team members, maintain brand and service standards, and consistently meet or exceed performance goals. This role balances both client-facing responsibilities and back-of-house operational excellence to support a seamless and elevated store experience. Sales Expectations Actively drive daily sales and key performance indicators (KPIs) through exceptional styling and consistent client engagement. Consistently meet and exceed individual and team performance metrics. Support sales tracking and reporting to foster team awareness and accountability. Contribute to in-store events and promotions to increase traffic and drive conversion. Offer timely, constructive performance feedback to leadership to support growth. Possesses strong business acumen. Notices trends in KPI's and is able to create clear action plans that provide results in order to increase store profitability. Utilizes sales reports on POS to track and analyze business. Customer Experience & Sales Floor Leadership Create a welcoming, high-energy environment that reflects the brand experience. Coach team members in delivering elevated styling sessions and closing fitting room interactions. Champion reapproach, upselling, and clienteling to maximize conversion. Provide real-time coaching on customer engagement, product knowledge, and service excellence. Drive POS conversions and styling appointments to support customer retention and revenue growth. Deliver elevated, personalized styling sessions as a trusted style authority. Lead fitting room conversion through thoughtful reapproaches, complete looks, and curated product suggestions. Stay informed on new arrivals, fit guides, and trend direction to confidently influence purchases. Mentor team members on foundational styling principles-silhouettes, color theory, and brand voice. Maintain high standards in styling zones, ensuring brand alignment and visual consistency. Talent Support & Accountability Lead by example during MOD shifts, modeling best practices in service and performance. Support onboarding by offering hands-on coaching and immediate feedback to new hires. Contribute to daily team check-ins and communicate clear shift objectives. Reinforce dress code, brand voice, and service standards consistently. Cultivate a culture of accountability, positivity, and results across the team. Operations Accountability Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility. Assign and oversee sales floor zones based on traffic flow and team strengths. Maintain cleanliness and organization across fitting rooms and the sales floor. Serve as the primary store contact during MOD shifts, escalating issues to leadership as appropriate. Maintain strong product knowledge and support visual merchandising initiatives during shifts. Manages controllable expenses and oversees American Threads loss prevention policies and procedures are being executed. Ensures the adherence to American Threads policies and the safety of store associates and customers. Benefits: 40% Employee Discount 401(k) with Company Matching Health Insurance Options Paid Time Off (PTO) Skills & Qualifications: High school diploma or equivalent Minimum 1 year of experience in a retail or fashion-focused sales role Demonstrated ability to meet or exceed sales goals Strong communication and time management skills Ability to lead with confidence and motivate peers Flexible schedule including weekends, nights, and holidays Passion for fashion, styling, and customer connection Must be 18 years of age or older Physical Requirements: Able to stand or walk for extended periods (up to 8 hours) Must be able to lift up to 40 lbs. Frequent reaching, bending, and lifting Comfortable climbing a ladder when needed

FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required

A growing manufacturing organization is seeking a proactive and detail-oriented Customer Service Representative (CSR) to support a rapidly expanding customer base and internal sales operations. This role plays a key part in the order-to-shipment lifecycle, serving as a central point of contact for customers while ensuring accuracy, efficiency, and exceptional service throughout the order management process. The ideal candidate is highly organized, customer-focused, and experienced in managing orders within an ERP-driven environment. Key Responsibilities Enter and process customer purchase orders accurately within the ERP system Manage order flow from initial entry through shipment and delivery Communicate proactively with customers regarding order status, timelines, and changes Serve as the primary point of contact for customer inquiries, issue resolution, and follow-up Coordinate closely with Sales, Operations, Production, and Logistics teams Monitor backorders, inventory availability, and shipment schedules Maintain accurate and up-to-date customer and order documentation Support credit review and approval processes as needed Required Qualifications 3+ years of customer service, order management, or sales support experience Strong written and verbal communication skills Experience working with ERP systems (preferred) High level of accuracy in data entry and order processing Proficiency in Microsoft Office (Excel, Outlook, Word) Preferred Qualifications Experience in manufacturing, electrical products, construction materials, or industrial environments Bilingual (English/Spanish) is a plus Core Competencies Customer communication and relationship management Problem-solving and issue resolution Time management and prioritization Team collaboration across departments What's Great About Working Here Stable, Growing Organization: Be part of a company experiencing consistent growth and operational expansion Cross-Functional Exposure: Work closely with sales, production, operations, and logistics teams Process-Driven Environment: Structured systems and clear workflows support accuracy and success Customer-Focused Culture: High service standards with a strong emphasis on reliability and responsiveness Long-Term Career Potential: Opportunities to grow within customer service, operations, or sales support functions Team-Oriented Workplace: Collaborative environment where attention to detail and accountability are valued

Ramey Insurance is a well-stablished, community focused agency founded in 2002. We are currently seeking a motivated, customer-focused professional to join our team in the capacity of a Customer Service Representative. This position will focus on servicing our Personal Lines clients. The ideal candidate will need to be reliable, detail-oriented, and committed to delivering excellent service while building strong client relationships. Duties will include: Assist clients with policy inquiries Maintain detailed records of client interactions and transactions Handle inbound/outbound calls and follow-up Deliver exceptional customer service through in-person, phone and email communication Support sales efforts by identifying client needs Collaborate with team members to improve service processes Maintain knowledge of insurance products and industry updates License/Certification: Must have 4-40 or 20-44 P&C License Salary & Benefits: Salary from $35K to 48K per year, based on experience Health Insurance paid 100% 401K including matching Paid Time Off Up to 15 paid holidays off Professional Development Assistance

Ensure outstanding customer service through fast and accurate processing of orders and service requests. Taking inbound and making outbound calls. Coordinating C02 fills and service calls with customers providing estimated time of arrivals to customers. Coordinating with Service Managers and Area Beverage Managers. Following the escalation process to ensure customer satisfaction. Handle general inquiries and some basic troubleshooting. We are responsible for building and maintaining the business relationship with our customers, Service Managers and Area Beverage Managers by providing world class customer service to our internal and external customers. This position will also be responsible for responding to customer calls and working with Area Beverage Managers and Service Managers to provide products and services to ANC (Airgas National Carbonation) customers. Responsibilities Determine course of action according to customers' needs Work with Service Managers and Area Beverage Managers to provide estimated time of arrival for service and C02 fills. Follow up with customer and advise on response method and time frame Coordinate with A/R on delivery issues due to non-payment Liaison between customers and drivers to help business run efficiently Non-technical customer support Handles next level Customer Service issues. Troubleshooting calls. Excellent follow up skills Work with different departments on training and projects Answer phones and respond to customer request Provide customers with product and service information Transfer calls to appropriate departments Assist with special projects given by supervisors Assist with voicemail requests Provide customers with product and service information Assist with rush deliveries Update and create processes as needed Assist with Portal/ Email Orders EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. Google Suites and/or Microsoft Suite

Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! As Track & Trace Specialist/Driver Services Representative, you will work in a fast-paced environment coordinating our day-to-day shipments and support the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction. Responsibilities: Enter new load orders into our proprietary web-based software Initiate “check calls” to track and trace drivers on all pickups and deliveries Communicate internally correspondence with drivers to ensure accurate documentation Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays Maintain and collect proper paperwork for each shipment Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues Maintain an outbound call volume of 100 calls per day Skills/Abilities: 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics Must have strong attention to detail Ability to prioritize, balance, and organize information while completing multiple tasks. Above average proficiency in Google Drive and Microsoft Suite Excellent written and verbal communication skills Excellent teamwork skills Education and Experience: High school diploma or equivalent required Associate's degree preferred Call center experience is a bonus Benefits: $17-$18 an hour Full-time: 40 hours per week Weekday and Weekend schedules available On-site training and career development Paid holidays and paid time off Insurance benefits including but not limited to: Health, vision, dental, life, and disability 401(k) Plan Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore we provide a pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Check out our Orlando Office HERE Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Talented Psychic and Tarot readers on a professional 800 Phone line positions available. Yearly raises, no hold times and plenty of growth. Must pass test. Only series replies.

Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer Service Representative (CSR) to join our team Position Summary: As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed. Responsibilities: Provide exceptional customer service to policyholders via phone, email, and in-person interactions Assist clients with policy changes, billing inquiries, claims, and general insurance questions Educate clients on available coverages, products, and discounts Maintain accurate records in our CRM and carrier systems Collaborate with agents and producers to ensure a seamless customer experience Support retention efforts by identifying opportunities for cross-selling and upselling Qualifications: High school diploma or equivalent required; college degree a plus 4-40 Customer Service License required 1+ years of experience in insurance or a customer service-related role preferred Strong communication and interpersonal skills Detail-oriented with excellent organizational abilities Proficient in Microsoft Office Suite and comfortable learning new software Why Join Us? Competitive salary plus performance bonuses Opportunities for career growth and professional development Supportive team environment Work that makes a difference in people's lives

Automotive Customer Payment Representative Ongoing Contract Hybrid Remote: Deerfield Beach, FL (2 Days On Site, 3 Days Remote) Pay Rate: $18-21 Hourly Depending on Experience Looking to HIRE RIGHT AWAY!! Desired Skills/Experience. 2+ years of working in an Automotive Dealer as a Service Advisor, Cashier, or call center rep Strong experience with Data Entry and ensuring accuracy of information Strong communication skills with ability to work independently Overall Responsibilities: A company in Deerfield beach is looking for a remote automotive customer payment processor (previous service advisor) to look over automotive warranty contract and process payments for accuracy. Strong attention to details with ability to work on multi computer screens.