Customer service advocate jobs in Fort Worth, TX - 2,714 jobs
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Customer Service Liaison
Alphabe Insight Inc.
Customer service advocate job in Fort Worth, TX
At Elevare Branding, we are a forward-thinking company dedicated to delivering impactful brand experiences through strategic planning and flawless execution. Our team thrives on collaboration, innovation, and precision. We believe in empowering professionals who are eager to grow, contribute, and elevate both our projects and their careers.
Job Description
We are seeking a dedicated and detail-oriented CustomerService Liaison to serve as a key point of contact between our clients and internal teams. This role is essential in ensuring seamless communication, resolving inquiries efficiently, and maintaining the high standards of service that define Elevare Branding. The ideal candidate is organized, articulate, and committed to delivering a positive customer experience at every interaction.
Responsibilities
Act as a primary liaison between clients and internal departments
Address customer inquiries and requests in a timely and professional manner
Maintain accurate records of client communications and updates
Coordinate information flow to ensure client needs are clearly understood and met
Support service processes to enhance customer satisfaction and retention
Uphold company standards and contribute to continuous service improvement
Qualifications
Strong written and verbal communication skills
Professional demeanor with a client-focused mindset
Ability to multitask and manage priorities effectively
High level of organization and attention to detail
Proficiency with basic office and communication tools
Ability to work independently as well as collaboratively
Additional Information
Competitive salary package ($47,000 - $52,000 annually)
Growth opportunities within a dynamic and expanding company
Supportive and professional work environment
Ongoing skill development and career advancement potential
Stable full-time position with long-term prospects
$47k-52k yearly 6d ago
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Customer Service Reps
Cornerstone Staffing 4.1
Customer service advocate job in Fort Worth, TX
CustomerService Representative Location Fort Worth, TX | Hybrid Onsite for Training & Monthly Meetings Compensation & Schedule $19/hr. Monday Friday, 8-hour shift with 1-hour lunch (shift options: 7 AM 4 PM, 8 AM 5 PM, 9 AM 6 PM, 10 AM 7 PM) Start D CustomerService, Service, Salesforce, Operations, Retail, Staffing, Customer
$19 hourly 6d ago
Service Line Specialist - Healthcare
Cognizant Technology Solutions 4.6
Customer service advocate job in Dallas, TX
Intelligent Process Automation Service Line Specialist (IPA SLS) - Healthcare
Work Model: Hybrid - Desired candidates reside in United States (Central - Mid West Preferred) and are comfortable with up to 50% travel.
Level: Associate Director
About Cognizant
Cognizant is one of the world's leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world. Cognizant's unwavering focus on our clients is led by over 350,000 associates, who deliver services and solutions tailored to specific industries and the unique needs of the organizations we serve
About the Role
We are seeking a highly skilled Service Line Specialist for our Intelligent Process Automation (IPA) practice. Our IPA team helps clients rethink how they create value, innovate and grow by combining business and process expertise with intelligent digital, AI-enabled platforms to optimize business operations. IPA is one of the fastest growing practices in the company, and a key pillar of our digital offerings!
As a Service Line Specialist, you are responsible for growing our presence in key healthcare and Gen AI accounts across North America. You will manage our go-to-the-market sales strategy, identify, qualify and close new business opportunities, grow revenue and expand our stakeholder footprint within the assigned accounts. You have deep expertise in the healthcare space with payers, PBMs, and providers and strong technical knowledge of Gen AI.
In this role, you will:
Map client organization(s), build outstanding relationships decision-makers, and build sales strategies for the assigned accounts with Cognizant's Digital Operations and industry vertical sales teams.
Own all activities in the sales cycle - building a qualified pipeline of opportunities, creating a differentiated solution proposal aligned to a client's needs, creating a win-win commercial model and driving closure of the sale.
Engage with strategic product partners for joint marketing and sales, plan and participate in relevant industry events and so on. Drive pipeline planning, lead generation and joint pursuits with them.
Own and deliver on revenue and Total Commercial Value targets.
Envision and build new opportunities within existing and new businesses.
Lead financial and contract terms, conciliations, and outsourcing discussions.
Counsel account leadership and delivery leadership by highlighting risks and issues related to the engagements.
Develop and implement Account Growth strategy and business plans that coordinate with account teams to integrate with the account's larger growth plan.
What you need to have to be considered:
Healthcare Experience - Payers, PBM, Providers
Gen AI skillsets, Certified in AI
Experience in selling Automation, Process Consulting, Data & Analytics solutions. Strong domain experience with automation & transformation opportunities in business processes.
Experience supporting account teams and building collaborative relationships with external and internal partners.
Business acumen, communication and drive for results. Strong technical skills with ability to find technical solutions to business problems and engage the potential customer with "consultative selling" is essential.
Excellent oral and written communication skills and executive presentation and persuasion skills.
Ability to interface at all levels of an organization.
Hands on working style, willing to roll up his/her sleeves to 'get the job done'.
Ability to work collaboratively in a virtual and highly matrixed environment.
Comfortable working on concurrent pursuits and activities; ability to prioritize and manage time.
Dynamic entrepreneurial spirit and collaborative approach.
The annual base salary for this position is between $150,000 and $ 170,000. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
Cognizant is a global community with more than 300,000 associates around the world.
We don't just dream of a better way - we make it happen.
We take care of our people, clients, company, communities and climate by doing what's right.
We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at *****************
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
$150k-170k yearly 6d ago
Customer Solutions Representative - RESEA
C2 GPS-Tarrant County
Customer service advocate job in Hurst, TX
A core member of the C2 GPS' career center team, The Customer Solutions Representative (CSR) - RESEA is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners.
Essential Functions:
Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
Review and identify job opportunities for customers and provide referrals to qualified candidates.
Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
Education and Experience:
High school diploma or GED required.
Valid driver's license and proof of insurance with good driving record.
One year of relevant experience preferred.
Bilingual in English and Spanish strongly preferred.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity."
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, ***, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications
$32k-51k yearly est. 6d ago
Customer Solutions Representative - RESEA
C2 Global Professional Services
Customer service advocate job in Hurst, TX
A core member of the C2 GPS' career center team, The Customer Solutions Representative (CSR) - RESEA is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners.
Essential Functions:
Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
Review and identify job opportunities for customers and provide referrals to qualified candidates.
Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.
Education and Experience:
High school diploma or GED required.
Valid driver's license and proof of insurance with good driving record.
One year of relevant experience preferred.
Bilingual in English and Spanish strongly preferred.
COMPANY OVERVIEW:
C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity."
Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Dental
Vision
Life Insurance
Short and Long Term Disability
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, *, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications
JOB CODE: TAR - 8810N5 - CSR
$32k-51k yearly est. 6d ago
Customer Service Representative
Copart, Inc. 4.8
Customer service advocate job in Fort Worth, TX
The CustomerService Representative (CSR) provides exceptional customerservice to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser CustomerService, CustomerService Representative, Representative, CSR, Retail, Automotive
$28k-32k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Bryan Rheay-State Farm Agent
Customer service advocate job in Fort Worth, TX
Benefits:
License Reimbursement
Hourly Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Bryan Rheay - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$26k-34k yearly est. 6d ago
Customer Service Representative - State Farm Agent Team Member
Amado Flores-State Farm Agent
Customer service advocate job in Fort Worth, TX
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Amado Flores - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$26k-34k yearly est. 6d ago
Customer Service Representative
Alliance Aviation Services
Customer service advocate job in Fort Worth, TX
Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele-including civilian, military, and cargo operators.
With a strong reputation built on operational excellence, AAS combines world-class customerservice with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention.
Position Summary:
AAS is seeking a polished, professional, and enthusiastic CustomerService Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customerservice while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality.
Responsibilities:
Front Desk and Customer Engagement:
Serve as the first point of contact, creating lasting impressions through service excellence.
Greet and assist guests at the FBO with warmth and professionalism.
Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience.
Maintain clean, organized, and welcoming facilities and amenities.
Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries.
Utilize creativity and attention to detail to create memorable experiences for guests.
Administrative and Logistics Coordination:
Support smooth operations with precise documentation and resource management.
Retrieve and distribute incoming mail throughout the facility.
Accurately receive, communicate and ensure completion of fuel and service requests
Communicate with use of two-way radios with team members and customers.
Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce.
Organize and maintain internal documents, reports, and logs.
Accurately invoice and collect payment for services rendered in a timely manner.
Reconcile vendor billing and commissions and place orders.
Guest Services and Travel Coordination:
Facilitate seamless guest experiences and personalized travel solutions.
Maintain and clean crew cars provided for customer use.
Wash and service base customer vehicles, ensuring optimal presentation.
Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies.
Assist customers in placing accurate and timely catering orders.
Support travel arrangements, including hotel accommodations, ground transportation and charter coordination.
Provide proactive recommendations and assistance tailored to guest preferences.
Sales, Marketing and Event Support:
Promote services and support major aviation events with professionalism.
Contribute to marketing initiatives and promotional campaigns.
Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events.
Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations.
Cross-Functional Support:
Assist in the security of the airport, our customers, their assets and our team members.
Contribute to ongoing excellence through collaboration and continuous improvement.
Assist in training and onboarding new CustomerService Representatives.
Perform additional duties as assigned to support the FBO's operational success.
Required Skills and Abilities:
Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication.
Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow.
Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments.
Exceptional verbal and written communication with a professional, customer-first attitude.
Ability to communicate clearly and calmly under pressure-whether in person, by phone, or over radio.
Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment.
Excellent organizational habits with a keen eye for detail and task prioritization.
Strong time management skills and a proactive approach to getting things done.
High level of discretion and professionalism, especially when interacting with VIP clientele.
Versatile and composed when working in dynamic settings or handling last-minute requests.
Team-oriented with a self-motivated attitude and a commitment to maintaining high standards.
Education and Experience:
High school diploma or equivalent required.
Minimum of 3 years of experience in customerservice, preferably in aviation, hospitality, or luxury service environments.
Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred.
Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success.
Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred.
Bilingual proficiency preferred.
EEO Statement:
Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
#AAS
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$26k-34k yearly est. 6d ago
Client Transaction Services Specialist / Team Lead (Locations: Dallas and Atlanta)
Accenture 4.7
Customer service advocate job in Irving, TX
The Client Transaction Services (CTS) team consists of more than 700 Accounting and Finance professionals with pricing and commercial structuring expertise worldwide and reports to the Chief Sales Officer. The CTS team, also known as financial architects, works closely with our sales, solutions, and legal teams to help shape and price complex consulting and outsourcing arrangements. The team develops and structures business cases for client engagements, new Accenture offerings, and go-to-market opportunities with Accenture ecosystem alliance partners. Typical deal structures incorporate innovative financial solutions and sophisticated pricing and risk management concepts to address client business needs. CTS professionals act as independent business advisors to the sales team as these deal structures are being developed and are accountable for the financial quality of bids.
Client Transaction Services Specialist - prepares the financial models and analysis for complex outsourcing and consulting arrangements. Supports the creation of the pricing approach and the client value proposition. Uses accounting principles to prepare income statements, balance sheets and cash flows in compliance with US GAAP, Accenture Policy and Commercial Standards.
Additional responsibilities include:
+ Prepare and present financial statements supporting new client opportunities
+ Leveraging client cost data to develop cost baselines and client business cases in support of sales efforts
+ Identifying costs and performing the cost buildup for an individual opportunity
+ Assessing and applying various pricing methodologies to meet company and client objectives
+ Ensuring revenue recognition is US GAAP compliant and Accenture Policies are reflected accurately within the financial models
+ Responsible for acquiring and maintaining all documentation supporting the financial statements on all new opportunities
Basic Qualifications:
+ Bachelor's degree in Accounting, Finance, or Economics
+ Minimum of 3 years of experience at a large corporation performing pricing and deal structuring as a financial analyst
+ Minimum of 2 years of experience utilizing Excel and financial concepts such as NPV, IRR, and Payback
Preferred Qualifications:
+ Have knowledge in applying US GAAP
+ Hold a CPA/MBA
+ Are a PC user and know the Microsoft Office Suite
+ Experience budgeting
+ Can work on more than one project at a time
+ Like to work both independently and as part of a team
+ Feel comfortable talking with senior managers
+ Have a strong attention to detail
+ Can work creatively and analytically to solve problems
+ Easily share your ideas in person and in writing
+ Give others the information and assistance they need with a positive 'can-do' customerservice attitude
+ Have led a team - at school, at work, or in the military
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Hourly Salary Range
California $30.67 to $94.23
Cleveland $28.41 to $75.38
Colorado $30.67 to $81.39
District of Columbia $32.69 to $86.68
Illinois $28.41 to $81.39
Maryland $30.67 to $81.39
Massachusetts $30.67 to $86.68
Minnesota $30.67 to $81.39
New York/New Jersey $28.41 to $94.23
Washington $32.69 to $86.68
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$59k-83k yearly est. 6d ago
Customer Relations Representative - State Farm Agent Team Member
Andy Roethele-State Farm Agent
Customer service advocate job in Lewisville, TX
About Us: Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we've built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success.
What Makes Us Different:
Team Bonding: From friendly competitions to birthday lunches and team outings, we celebrate our successes together.
Community Involvement: We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano.
Compensation & Growth:
Competitive pay, individual bonuses, and a health reimbursement plan.
Retirement plan to help you invest in your future.
In-house marketing and a steady stream of leads to support your success.
Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents.
ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Andy Roethele - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Promote successful and long-lasting customer relations.
QUALIFICATIONS:
Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Experience managing client relationships is preferred
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
Dedicated to customerservice
Able to anticipate customer needs
Able to effectively relate to a customer
$28k-37k yearly est. 6d ago
Customer Care Representative
Prokatchers LLC
Customer service advocate job in Dallas, TX
Job Title : Customer Care Representative
Duration : 3+ months contract (Possible Extensions)
Education : High School Diploma/ GED
Shift Details : M 8 am to 5 pm
Job Description:
Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution
Ensures accurate, compliant and timely registration of new patients to ensure optimal service and facilitate financial reimbursement.
Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system.
Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines.
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information
$28k-35k yearly est. 2d ago
Registered Client Service Associate | Dallas, TX
BCI-Brokerage Consultants Inc.
Customer service advocate job in Dallas, TX
A forward-thinking, technology-driven Registered Investment Advisor and Financial Planning firm dedicated to delivering innovative investment management and holistic financial planning solutions is seeking a Registered Client Service Associate. Serving individuals, families, and small businesses, to build customized financial plans and dynamic portfolios designed to manage risk and optimize returns. As a privately owned, fiduciary firm with no sales incentives or proprietary products, their focus is on creating long-term value through trusted client relationships.
The Registered Client Service Associate will play a key role in supporting senior advisors by preparing portfolio materials, coordinating client interactions, and helping to deepen and retain client relationships.
Responsibilities:
Support the advisors in servicing clients by preparing financial plans, conducting investment research, and executing trades and transactions
Coordinate and prepare for client meetings, including scheduling and confirming appointments, updating the CRM system, creating meeting agendas and summaries, greeting clients, and ensuring timely follow-up
Manage new business processing by preparing necessary forms, collecting signatures, submitting documentation to the home office, tracking applications, and coordinating rollovers
Assist with marketing efforts, including preparation and organization of marketing materials and event support
Perform general administrative responsibilities, such as trade support, answering the advisor's phone, drafting routine client correspondence, maintaining client files, and managing internal communications and alerts
Requirements:
Bachelor's degree and/or equivalent experience required
3+ years of relevant industry experience
Prior experience working with High Net Worth (HNW) clientele
Active IAR registration and Series 65 license required
Certified Financial Planner (CFP) designation preferred or willingness to obtain
Proven experience in client service or advisory environment
Excellent organizational and time management abilities
Capable of managing multiple priorities and meeting deadlines
Effective communicator across all levels of the organization
Team-oriented and process-driven approach
Proficient in Microsoft Office Suite and other relevant software systems
Previous experience with platforms such as Fidelity, Black Diamond, eMoney, Nitrogen (formerly Riskalyze), and Wealthbox is preferred
$33k-56k yearly est. 6d ago
Client Service Associate
Boutique Recruiting
Customer service advocate job in Dallas, TX
An independent wealth management and investment advisory firm is hiring a seasoned Client Service Associate to step into a critical, high-impact role supporting the firm's largest and most complex book of business. This is a true plug-and-play position for an experienced CSA who knows how to handle sophisticated clients, alternative investments, and complex entity structures without handholding. You'll own account operations end to end, manage high-volume money movement, and act as a trusted execution partner to advisors in a fast-paced, high-expectations environment. This role is built for a sharp, unflappable CSA who thrives under pressure, thinks several steps ahead, and believes no task is beneath them when client outcomes are on the line.
Client Service Associate Responsibilities:
Support two senior advisors managing a $900M book of complex client relationships
Open and maintain sophisticated accounts for individuals, trusts, LLCs, partnerships, and corporations
Process and manage alternative investment subscriptions and related documentation
Handle high-volume money movement, including wires and transfers
Enter trades and complete investment-related paperwork accurately and efficiently
Track workflows and ensure all client action items are completed on time
Coordinate with fund administrators, custodians, attorneys, and CPAs
Maintain meticulous records and documentation across systems
Proactively identify and resolve issues before they escalate
Jump in wherever needed: this is a hands-on, all-in role
Client Service Associate Requirements:
5+ years of experience as a Client Service Associate within an RIA
Proven experience with complex account openings at the custodial level
Hands-on experience with alternative investments and subscription documents
Strong client-facing communication skills
Exceptional attention to detail and follow-through
Ability to manage multiple priorities in a fast-paced, demanding environment
Experience working with custodians (Schwab, Pershing, or similar)
Thick skin, accountability, and a problem-solving mindset
Bachelor's degree preferred, but experience outweighs credentials
Benefits:
Annual performance-based bonus
Annual reviews with potential 5-10% merit increases
Medical, dental, and vision coverage is fully paid for employees
401(k) with employer match after 6 months (no employee contribution required)
PTO + 12 paid holidays aligned with NYSE schedule
Predictable daytime schedule with strong work-life balance
Family-oriented, stable firm with long-term growth opportunities
Opportunity to expand the role over time into marketing or business development support
This is not an entry-level or task-only CSA role. It's a seat for someone who takes ownership, thrives in complexity, and wants to be trusted with one of the most important books of business in the firm. If that sounds like you, we want to hear from you! Apply now! #LI-KL1
$33k-56k yearly est. 5d ago
Seasonal Customer Service Representative
Chubbies Shorts
Customer service advocate job in Grapevine, TX
Solo Stove's busy season is right around the corner, and we're gearing up to bring on some extra hands in CustomerService. We have both full-time and part-time positions.
Employment Dates:
Start: October 20 or 27, 2025
End: Approximately December 31, 2025
You must be available to work November 28, 29, December 1 (we closed on Thanksgiving and Christmas).
Work Schedule:
* Full-Time: 9-hour shift with 1-hour lunch; Wednesday-Sunday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM
* Part-Time: 20 hours per week, primarily weekends with some evening shifts
Work Duties:
Handle customer inquiries: Promptly respond to customer questions and concerns across various channels, including email, social media, phone, and live chat.
Resolve issues and complaints: Effectively address and resolve customer complaints, returns, refunds, and cancellations in a professional and empathetic manner.
Provide accurate information: Maintain deep product and service knowledge to provide accurate and detailed information to customers.
Staff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showroom's cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience.
Candidate Profile
Candidates do not need prior customerservice experience but must have:
Computer skills and ability to navigate multiple computer applications simultaneously
Clear verbal and written communication with a friendly, professional demeanor
Ability to multitask (e.g., speaking with customers while researching information)
Proficiency in Microsoft Office
Preferred: Experience with Salesforce Commerce Cloud, ShipHero, FedEx systems, Outlook, Slack, or similar platforms
$26k-34k yearly est. 6d ago
Seasonal Customer Service Representative
Chubbies, Inc.
Customer service advocate job in Grapevine, TX
Solo Stove's busy season is right around the corner, and we're gearing up to bring on some extra hands in CustomerService. We have both full-time and part-time positions. Employment Dates:
Start: October 20 or 27, 2025
End: Approximately December 31, 2025
You must be available to work November 28, 29, December 1 (we closed on Thanksgiving and Christmas).
Work Schedule:
Full-Time: 9-hour shift with 1-hour lunch; Wednesday-Sunday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM
Part-Time: 20 hours per week, primarily weekends with some evening shifts
Work Duties:
Handle customer inquiries: Promptly respond to customer questions and concerns across various channels, including email, social media, phone, and live chat.
Resolve issues and complaints: Effectively address and resolve customer complaints, returns, refunds, and cancellations in a professional and empathetic manner.
Provide accurate information: Maintain deep product and service knowledge to provide accurate and detailed information to customers.
Staff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showroom's cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience.
Candidate Profile
Candidates do not need prior customerservice experience but must have:
Computer skills and ability to navigate multiple computer applications simultaneously
Clear verbal and written communication with a friendly, professional demeanor
Ability to multitask (e.g., speaking with customers while researching information)
Proficiency in Microsoft Office
Preferred: Experience with Salesforce Commerce Cloud, ShipHero, FedEx systems, Outlook, Slack, or similar platforms
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
$26k-34k yearly est. 6d ago
Client Service Specialist
Cityvet 3.8
Customer service advocate job in Dallas, TX
Now Hiring: Client Service Specialist Dog Grooming, Boarding & Daycare Center Do you love dogs and enjoy helping people? Our growing dog grooming, boarding, and daycare center is looking for a Client Service Specialist to be the friendly face and voi Client Service, Specialist, CustomerService, Animal Care, Retail, Client
$30k-44k yearly est. 6d ago
Customer Service Representative (Bilingual)
CCF Holdings LLC 4.4
Customer service advocate job in Lewisville, TX
Your Opportunity
CustomerService Representative (Bilingual)
Titlemax
Lewisville, TX
As a CustomerService Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on!
What We Offer
Compensation
The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational Reimbursement Program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What You'll Do - Essential Duties and Responsibilities
Connect with customers to cultivate lasting relationships that drive repeat business.
Review, validate, and process customer transactions with accuracy.
Maximize customer success by offering personalized financial services that fit their lifestyle.
Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
Build new business by completing daily call campaigns.
Assist in customer account management and collections by accepting payments and managing customer appointments.
Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.
Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed.
Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.
Engage in ongoing training and stay current on product and process changes.
Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.
Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
What We're Looking For - Qualifications and Skills
A high school diploma or equivalent.
Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
Meticulous attention to detail and ability to accurately enter data.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Experience in check cashing, document verification, and/or money order processing.
Prior cash handling, cash drawer/vault management experience.
Bilingual (English/Spanish) is a required for certain locations.
Workplace Awards & Recognition
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose
The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the "Company") uses artificial intelligence ("AI") tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
#INDMGR
$14 hourly 5d ago
Customer Service Rep-2 or 3
Commercial Bank of Texas 3.8
Customer service advocate job in Lewisville, TX
Recognizes and meets customer expectations of service and professionalism and creates a high level of customer satisfaction and trust. Continually display a courteous and helpful level of enthusiasm, and service knowledge with customers. The summary of duties include, but are not limited to, performing all deposit account services such as taking deposits, withdrawals, opening new accounts, and placing account holds. The CSR 3 is also responsible for cross selling and referring all deposit and loan products as well as up streaming loans and other products for approval.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Recognizes and addresses customers by name. Listens carefully to customer requests, comments, or complaints and responds appropriately in accordance with CBTx procedures. Is responsible for comprehensive, prompt, and efficient customer transactions.
Performs a variety of customerservice transactions on a daily basis such as account holds, stop payments, direct deposits and check confirmation.
Cross-markets and promotes other CBTx products and services such as loans, IRA's, CD's, and safe deposit boxes. Up streams loans for approval.
Open new accounts (personal or commercial) DDA, savings, CD's, IRA's, and safe deposit boxes. Also will review and approve/decline NSF in accordance with CBTx policy and procedures.
Provides extensive personalized service to depositors with specific or special banking needs including: personal banking account advice, suggestions for account resolution; researches customer inquiries; provides customers with account information and updates as requested.
Counts, checks, and packages coins and currency. Cashes checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters transactions into computer records.
Maintains cash supply within prescribed limits, orders cash when necessary, prepares cash transfer slips and counts incoming cash.
Balances cash drawer at the end of the shift and compares totaled amounts to electronic journal on DCI. Reports and discrepancies to his or her supervisor as necessary.
Places hold on accounts for uncollected funds and prepare CBTx Notice of Delayed Availability in accordance with CBTx procedures.
Balances and loads ATM when necessary.
Receives mortgage, consumer loan, and other payments, inspects negotiable instruments and cash offered for payment and ensures the payments match balances due, enters payments received into CBTx computer records and generates customer receipts.
Provides guidance to CSR-1's and 2's as to proper use of DCI Teller, iCore features and functions, night depository contracts, and interpretation of CBTx policies and procedures.
Performs bank by mail and night deposit functions where available.
Participates as a volunteer in community and non-profit activities.
Other duties as assigned.
$26k-31k yearly est. 6d ago
Customer Service Representative
Cornerstone Staffing 4.1
Customer service advocate job in Fort Worth, TX
Join a fast-paced support team delivering critical resolution to client and provider inquiries in the healthcare revenue cycle. This position plays a pivotal role in ensuring accurate and timely communication, contributing directly to operational eff CustomerService Representative, CustomerService, Representative, Healthcare, Staffing, Retail
How much does a customer service advocate earn in Fort Worth, TX?
The average customer service advocate in Fort Worth, TX earns between $27,000 and $40,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Fort Worth, TX