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Customer service advocate jobs in Gainesville, FL

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service advocate job in Ocala, FL

    The salary range for this role is $14.00 to $14.75 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $14-14.8 hourly 2d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advocate job in Palatka, FL

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-31k yearly est. 5d ago
  • Customer Accounts Advisor

    Dev 4.2company rating

    Customer service advocate job in Chiefland, FL

    Company DescriptionJobs for Humanity is partnering with Aarons to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Aarons Job DescriptionMin Pay Rate $12.75 Max Pay Rate $13.5 We are Aaron's - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job - it is a career with purpose. The salary range for this role is $12.75 to $13.50. This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: Sundays off Employee assistance program Employee purchase program with exclusive discounts Physical and financial well-being programs Tuition reimbursement Employee Business Resource Groups 401(k) plan with contribution matching Paid time off, including vacation days, sick days, and holidays Life and disability insurance Medical, dental and vision insurance Paid paternal leave Stock purchase plans Pay on Demand **Benefits vary based on full- and part-time employment status. About Aaron's
    $12.8-13.5 hourly 60d+ ago
  • Outbound Calls Specialist CTHA

    Comfort Temp 4.0company rating

    Customer service advocate job in Gainesville, FL

    About Us At Comfort Temp Heating and Air, we've been keeping Florida homes comfortable since 1985. As a family-founded company rooted in excellence, integrity, and professionalism, we've built a trusted name in HVAC solutions across Gainesville, Jacksonville, Orlando, and Tampa. We're expanding our residential division and are looking for a driven, energetic, and detail-oriented Outbound Call Specialist to join our growing team. Job Summary If you're motivated by hitting goals, energized by talking to people, and love turning leads into opportunities, this is the job for you. As our Outbound Call Specialist, you'll be the voice of Comfort Temp - calling warm and purchased leads, following up on quotes, and scheduling appointments for our comfort consultants. You'll work directly within ServiceTitan and lead management platforms to maximize conversion rates while maintaining a professional and friendly demeanor on every call. This is a fast-paced, high-energy, in-office role that rewards consistency, personality, and results. Role and Responsibilities * Make 80-120 outbound calls per day to new and existing leads through ServiceTitan and other CRM systems. * Follow up on unsold estimates, inquiries, and aged leads to re-engage potential customers. * Schedule qualified appointments for our residential sales consultants and ensure proper documentation in ServiceTitan. * Communicate clearly and professionally with homeowners to understand needs and promote Comfort Temp's services. * Manage call lists daily to ensure timely outreach and follow-up cadence on every lead. * Track all outbound activity, conversions, and appointments using ServiceTitan dashboards. * Collaborate with marketing and sales teams to provide feedback on lead quality and trends. * Maintain high call energy and professionalism to reflect the Comfort Temp brand on every interaction. * Participate in team huddles, performance reviews, and ongoing training to improve sales technique and call efficiency. Requirements & Abilities * Experience: 1+ year in outbound calling, appointment setting, or inside sales (HVAC, home improvement, or call center preferred). * Communication: Strong phone presence and conversational ability - able to build trust quickly and overcome objections. * Goal-Oriented: Proven ability to meet or exceed daily call and appointment targets. * Tech Savvy: Experience using ServiceTitan, CRMs * Resilience: Thrives under metrics, can handle rejection positively, and stays upbeat. * Organization: Strong attention to detail for data entry, scheduling accuracy, and follow-up management. * Education: High school diploma or equivalent required. Spiff & Bonus Ideas * Base Pay: Hourly (suggested $17-$20/hour depending on experience). * $5 per booked appointment (confirmed in ServiceTitan). * $20 per appointment sold (if the lead converts to a system replacement or new install). * Quarterly Bonuses: For hitting consistent call volume and conversion targets. * Team Goal Bonus: If the team reaches 95% of monthly appointment targets, everyone gets lunch on the company. Company Culture At Comfort Temp, we believe in doing what you say, doing what it takes, walking with purpose, and doing the right thing. You'll work in a fun, supportive, goal-oriented environment that values energy, accountability, and collaboration. We celebrate wins, learn from misses, and push each other to be the best team in Florida HVAC. Application Instructions If you're hungry to grow, confident on the phone, and motivated by results, we want to hear from you! Submit your resume and cover letter to *********************** with the subject line "Outbound Call Specialist - [Your Name]".
    $17-20 hourly Easy Apply 44d ago
  • Customer CARE Specialist - Bilingual

    Essex Mortgage 4.2company rating

    Customer service advocate job in Ocala, FL

    Job Details Ocala, FL (In-Office) - Ocala, FLJob Posting Date(s) 04/22/2025Job Description is fully onsite at our Ocala, FL office location. The Customer CARE Specialist - Bilingual role serves as a key member of our customer service team, providing exceptional support to both English- and Spanish-speaking borrowers in a high-volume, fast-paced call center environment. This role is essential to building strong relationships across the borrower lifecycle by delivering accurate, empathetic, and efficient service through both inbound and outbound interactions. Using tools such as Five9 and FICS' Mortgage Servicer, the Bilingual Specialist will manage customer inquiries, conduct proactive outreach, and ensure account data accuracy while maintaining full compliance with privacy regulations. With a focus on creating “Raving Fans,” this role requires not only fluency in Spanish but also strong communication skills, attention to detail, and a passion for delivering best-in-class mortgage servicing support. Core Competencies: Bilingual Communication Excellence: Communicates fluently and professionally in both English and Spanish, ensuring all borrower interactions are clear, respectful, and culturally responsive. Customer-Centered Service: Demonstrates empathy, patience, and a solutions-first mindset to create exceptional borrower experiences across diverse communities. Technology Proficiency: Utilizes tools such as Five9 and FICS' Mortgage Servicer to manage calls, verify accounts, and document interactions with accuracy and efficiency. Compliance & Confidentiality: Maintains strict adherence to data privacy regulations and company policies while handling sensitive borrower information. Productivity & Prioritization: Evaluates and prioritizes work in real time to meet performance targets and manage frequent deadlines in a dynamic call center environment. Collaboration & Team Support: Communicates effectively with peers and supervisors to ensure consistency, coverage, and shared success across the team. Ownership & Accuracy: Takes full ownership of each borrower interaction and task, ensuring high levels of accuracy, follow-through, and accountability. Cultural Awareness & Sensitivity: Recognizes and respects cultural differences, creating a welcoming experience for all borrowers regardless of background or language. Duties/Responsibilities: Customer Experience & Relationship Building Deliver high-quality customer service in both English and Spanish, assisting borrowers across the full life cycle of mortgage servicing. Handle inbound calls and conduct outbound outreach (e.g., welcome calls, payment reminders) using Five9, ensuring borrowers feel heard, valued, and supported. Identify borrower needs, provide accurate information, and resolve issues with empathy and professionalism. Uphold Essex Mortgage's commitment to creating “Raving Fans” through proactive, compassionate, and solutions-driven service. Operational Excellence Utilize FICS' Mortgage Servicer to accurately access, update, and verify borrower accounts and servicing information. Ensure full compliance with data privacy regulations and internal security protocols during all borrower interactions. Maintain detailed and timely call documentation, issue resolution notes, and task completion records. Meet or exceed daily, weekly, and monthly performance targets (e.g., call handle time, hold time, wrap time, and customer satisfaction scores). Problem Solving & Escalation Support Actively listen to borrower concerns, identify root issues, and escalate complex cases to appropriate departments with clear documentation and context. Clearly articulate available solutions, next steps, and expectations in both languages, ensuring borrowers understand their options. Contribute feedback to leadership regarding borrower trends, recurring issues, and opportunities for process improvements. Campaign & Compliance Execution Execute scripted outbound campaigns (e.g., loss mitigation outreach, courtesy calls), transferring calls to specialized departments when appropriate. Maintain compliance with federal, state, and company communication guidelines for all scripted and unscripted interactions. Assist with returned mail processing, administrative follow-ups, and other team support duties as assigned Team Support & Continuous Learning Participate in team meetings, training sessions, and performance huddles to stay aligned with goals and updates. Share insights and support peers to ensure a collaborative, consistent borrower experience. Embrace ongoing learning opportunities to remain current on servicing updates, system enhancements, and customer care best practices. Education, Experience and/or Skills: High School Diploma or GED required; Associate's or Bachelor's degree in Business, Communications, or a related field preferred. Fluency in both English and Spanish is required, with the ability to speak, read, and write professionally in both languages. 1-2 years of experience in a customer service or call center environment, ideally in mortgage servicing, banking, or financial services. Prior experience handling inbound and outbound call campaigns, with a strong focus on meeting customer service performance metrics. Familiarity with mortgage servicing systems, especially FICS' Mortgage Servicer, is preferred. Experience using Five9 or other cloud-based call center platforms is a plus. Knowledge of data privacy, FDCPA, and customer interaction compliance requirements in a financial services environment. Proven ability to remain professional, courteous, and composed in high-pressure or emotionally sensitive customer situations. Computer & Equipment Skills: Intermediate in Microsoft Office programs (Word, Excel, PowerPoint) Word processing (speed and accuracy) MSP or FICS' Mortgage Servicer a plus Email Internet software Use typical office equipment (computers, fax, phones, copiers, scanners, etc.) Physical Requirement: Vision (with or without correction) sufficient to read a computer screen and to operate office equipment Clear speaking voice on the telephone, in person, and recorded Hearing within normal ranges in noise environments typical of office Able to sit for long periods of time at computer or other work-station and in meetings Able to use computers and operate equipment Able to lift 10 pounds occasionally unassisted Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship. EEO Statement: As part of our dedication to the diversity of our workforce, Essex Mortgage is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
    $33k-38k yearly est. 60d+ ago
  • Customer Service Representative

    Caliber Holdings

    Customer service advocate job in Gainesville, FL

    Service Center Gainesville FL North Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Begin accruing day 1 Career growth opportunities - We promote from within! A career for life - You'll gain hands-on experience within a production shop REQUIREMENTS 1+ years of experience within a customer facing environment ABILITIES/SKILLS/KNOWLEDGE Effective verbal and written communication skills Ability to navigate multiple software systems, i.e., Microsoft Office Suite Work through competing priorities and adapt easily to a fast-paced environment Ability to provide personable, friendly customer service to internal and external customers Ability to work in a collaborative environment Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life , Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day. By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals. Caliber is an Equal Opportunity Employer
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate FT

    Segrocers

    Customer service advocate job in Dunnellon, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD
    $23k-32k yearly est. Auto-Apply 39d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service advocate job in Ocala, FL

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16 hourly Auto-Apply 4d ago
  • Customer Service Rep (3853)

    Domino's Franchise

    Customer service advocate job in Hawthorne, FL

    What makes us different from other companies. We care about our employees and our wonderful customers. Great employees with excellent customer service makes the company. Job Description Customer Service Representative It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer concerns · Cash handling · Upselling · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · General cleaning duties Those are the basics, but here's what else you can expect: General Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler · Prepare product · Receive and process telephone orders · Take inventory and complete associated paperwork · Clean equipment and facility approximately daily Communication Skills · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen Work Conditions · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas · Sudden changes in temperature in work area and while outside · Fumes from food odors · Exposure to cornmeal dust · Cramped quarters including walk-in cooler · Hot surfaces/tools from oven up to 500 degrees or higher · Sharp edges and moving mechanical parts Sensing · Talking and hearing on telephone · Near and mid-range vision for most in-store tasks Qualifications Must have excellent customer service. Must be able to listen to directions and be a team member. No standing around always something to do. Additional Information · Depth perception · Ability to differentiate between hot and cold surfaces Temperaments · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Physical Requirements including, but not limited to the following: Standing · Most tasks are performed from a standing position Walking · For short distances for short durations Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' · Cases are usually lifted from floor and stacked onto shelves up to 72high Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists
    $24k-32k yearly est. 60d+ ago
  • Entry Level Vehicle Service Specialist - Belleview - Part Time

    Metrolube Enterprises

    Customer service advocate job in Belleview, FL

    Entry Level Vehicle Service Specialist - Part Time What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $15.5 hourly 60d+ ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Customer service advocate job in Chiefland, FL

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Chiefland, FL, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Chiefland, FL! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $23k-32k yearly est. 10d ago
  • Customer Service - Symmetry Coffee Co.

    The Iserv Group

    Customer service advocate job in Ocala, FL

    Job Details Ocala, FL None Restaurant - Food ServiceDESCRIPTION THE ISERV GROUP is an established multi-brand hospitality company on a mission to faithfully serve each other, guests, stakeholders and our communities with everything entrusted to us. We truly have a passion for taking care of our people and believe in investing in our teams and giving them the tools to run a successful business. THE ISERV GROUP is a franchisee of Sonny's BBQ, and operators of Symmetry Coffee Co, Giovanni's Pizzeria & Kitchen, and Tech Serv. Our vision is to be a thriving business, top employer, and trusted community partner focused on growth while upholding values that honor God & people. We are currently seeking Barista's & Roasters to join our Symmetry Coffee team! Benefits Competitive Pay Work/Life Balance 401K Health/Dental/Vision Insurance Team member food discounts Ongoing development Multiple Levels of Care (Team Chaplains, iServ Cares) Community Service Opportunities Responsibilities include, but are not limited to: Prepares and serves hot and cold beverages, such as coffee, blended coffee, and tea, to guests; correctly customizes orders as requested. Preparing and serving coffee, tea, and other items according to standards Describes product details to guests. Interact with guests with an encouraging, friendly, and informative attitude. Receives and processes guests' payments - Accurately handle cash and credit card payments, following appropriate cash-handling procedures. Serves prepared foods and baked goods including sandwiches, biscotti, muffins, or bagels. Ensures service stations are properly stocked with paper products or beverage preparation items. Cleans and sanitizes all equipment, utensils, dishes, and work areas. Cleans and sanitizes service and seating areas. Ensures proper functioning of freezers, refrigerators, and heating by routinely checking temperatures in that equipment. Properly use and maintain all front-of-house (FOH) and back-of-house (BOH) equipment. Stocks supplies or retail products; may inventory, order, or receive products as directed. Ensuring our mission, values and objectives are communicated, understood, and practiced. Performs other related duties as assigned. QUALIFICATIONS Required Qualifications: Must be at least 16 years of age Excellent verbal and written communication skills. Ability to follow all safe food handling procedures and sanitation practices. Good memory to manage multiple orders simultaneously and recall faces, names, and preferences of frequent guests. Ability to serve guests quickly, efficiently, and kindly. Must be outgoing and friendly. Must be able to carry out duties independently and work as a part of a team. Ability to multi-task and complete tasks quickly with accuracy. Ability to maintain a high level of accountability. Desired Qualifications: Ability to contribute to a healthy and collaborative team environment. Job Expectations: Must be able to lift up to 15 pounds at times. Must be available to work early mornings, evenings, weekends, and select holidays. If you have a love for incredible coffee and would like to join our team for a perfect morning brew, APPLY NOW!
    $22k-28k yearly est. 60d+ ago
  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service advocate job in Lake City, FL

    The salary range for this role is $14.00 to $14.50 per hour.* is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate wein good faith believe we would pay for this role at the time of this posting. We may ultimately pay moreor less than the posted range, and the range may be modified inthe future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. Theamount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains inthe Company's sole discretion unless and until paid and may be modified atthe Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status. .
    $14-14.5 hourly 1d ago
  • Customer CARE Specialist

    Essex Mortgage 4.2company rating

    Customer service advocate job in Ocala, FL

    Job Details Ocala, FL (In-Office) - Ocala, FLJob Description is on-site only (Ocala, FL). The Customer CARE Specialist plays a pivotal role in delivering exceptional customer service within a fast-paced, blended inbound and outbound call center. This position is focused on strengthening borrower relationships through proactive communication, effective problem-solving, and providing personalized service across the full life cycle of mortgage servicing. The ideal candidate will consistently exceed performance metrics, ensure compliance with data privacy regulations, and create "Raving Fans" by delivering a positive, seamless experience with every interaction. Responsibilities include handling inbound service inquiries, conducting outbound payment reminders and welcome calls, and accurately managing borrower account information. With a commitment to operational excellence, the Customer CARE Specialist will contribute to the team's overall success through administrative support, scripted campaign delivery, and the effective escalation of complex issues to specialized departments. This role requires strong communication skills, attention to detail, and a passion for creating outstanding customer experiences. Core Competencies: Maintains highest level of professional behavior at all times even in stressful situations. Avoids behaviors, comments, and conversations that harm morale, productivity, customer satisfaction and teamwork. Meets confidentiality requirements related to company, customer and financial information. Communicates in writing, verbally and via email in a clear and positive way. Meets policy requirements governing communication content. Meets high-productivity requirements and constantly evaluates and prioritizes work throughout the day to meet frequent deadlines. Takes ownership of work and completes tasks projects accurately. Reviews and proofreads work thoroughly. Works well in a fast-paced team environment and communicates regularly with other team members to ensure deadlines are met. Remains up to date on best practices relevant to the position and uses work hours productively. Essential Duties: Customer Experience & Raving Fans Strengthen Customer Relationships: Proactively identify and address borrower needs through effective communication, ensuring a customer experience that transforms every interaction into a memorable one. Provide Comprehensive Support: Handle inbound calls covering the full life cycle of mortgage servicing, from payment inquiries to account updates, offering clear, accurate, and timely information to ensure customer satisfaction. Proactive Customer Outreach: Conduct outbound welcome and payment reminder calls designed to educate and assist borrowers, fostering trust and positive relationships through consistent follow-up. Create Raving Fans: Deliver a customer-first approach in every interaction, resolving concerns and going beyond expectations to ensure customers feel valued and appreciated. Operational Excellence & High Performance Exceed Performance Metrics: Meet and exceed daily, weekly, and monthly call performance targets, including metrics such as average handle time, average after call wrap up, hold time, and customer satisfaction, as set forth by management. Efficient Call Handling: Accurately verify account details through servicing system validation, ensuring full compliance with all data privacy regulations to safeguard borrower information. Quality Assurance: Follow company protocols rigorously to maintain high standards of customer service, ensuring consistent delivery of accurate, quality interactions across all channels. Problem Solving & Leadership Effective Listening & Resolution: Actively listen to borrower requests, inquiries, or concerns to quickly identify needs, escalating complex cases when necessary to appropriate teams or departments. Service Solutions Articulation: Confidently explain service options, resolutions, and next steps to borrowers, ensuring they fully understand their available choices and outcomes. Collaborative Feedback: Share borrower insights and feedback with supervisors and the wider team, contributing to continuous service improvement and operational success. Transparency & Administrative Support Compliant Account Management: Maintain and update borrower records accurately, ensuring all account information is logged promptly and in compliance with industry regulations and company policies. Scripted Campaigns & Transfers: Execute outbound scripted campaigns, transferring borrowers to specialized departments as needed, ensuring seamless and appropriate escalation of more complex issues. Administrative Tasks: Support administrative functions such as tasks, returned mail processing, and assist with additional administrative tasks as needed. Additional Responsibilities: Be flexible in taking on other duties and projects as assigned, supporting the overall goals of the Customer CARE team and the organization Education and Experience High School Diploma or GED required: Associate's or Bachelor's degree in Business, Communications, or a related field preferred. 1-2 years of experience in a customer service or call center environment, preferably in mortgage servicing, financial services, or a related industry. Experience in handling inbound and outbound calls, with a focus on delivering excellent customer service and meeting performance metrics. Strong understanding of mortgage servicing processes and customer account management is a plus. Familiarity with data privacy regulations and experience ensuring compliance during customer interactions. Proficiency with CRM systems and call center software, with the ability to learn new technologies and tools quickly. Computer and Equipment Skills Intermediate in Microsoft Office programs (Word, Excel, PowerPoint) Word processing (speed and accuracy) MSP or FICS' Mortgage Servicer a plus Email Internet software Use typical office equipment (computers, fax, phones, copiers, scanners, projectors, etc.) Physical Requirement: Vision (with or without correction) sufficient to read a computer screen and to operate office equipment Clear speaking voice on the telephone, in person, and recorded Hearing within normal ranges in noise environments typical of office Able to sit for long periods of time at computer or other work-station and in meetings Able to use computers and operate equipment Able to lift 10 pounds occasionally unassisted Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S. without a visa sponsorship. EEO Statement: As part of our dedication to the diversity of our workforce, Essex Mortgage is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
    $33k-38k yearly est. 60d+ ago
  • Customer Service Associate

    Segrocers

    Customer service advocate job in Silver Springs Shores, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #WD
    $23k-32k yearly est. Auto-Apply 31d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advocate job in Ocala, FL

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $23k-32k yearly est. 7d ago
  • Entry Level Vehicle Service Specialist - Ocala - Part time

    Metrolube Enterprises

    Customer service advocate job in Ocala, FL

    Entry Level Vehicle Service Specialist - PART TIME What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.50/hour, paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $15.5 hourly 60d+ ago
  • Customer Service Rep (08603) - 715 N Main St Trenton FL

    Domino's Franchise

    Customer service advocate job in Trenton, FL

    It's more fun with us! No one likes being bored at work, which is why a Domino's job is all about having fun! That's how we roll. We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. It all starts with you Domino's Pizza loves Domino's people. Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Customer Service Rep that's exactly what you can be. Our Team Members know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or up selling. Drive your own career Being a Domino's Customer Service Rep isn't your average pizza gig. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as CSRs and today are successful Domino's franchise owners. From customer service to management, general manager to franchisee, our stores offer a world of opportunity. You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best. We don't drop you in the deep end. Your Domino's Manager or teammate will show you the ropes in-store, so you can hit the ground running without any worries. Domino's CSR Responsibilities Include: : · Demonstrating a friendly, positive attitude and great customer service skills · Taking orders over the phone and in person · Dealing with customer concerns · Cash handling · Upselling · Making Domino's high quality pizzas · Food and portion control · Hygiene and food safety · Food preparation · General cleaning duties Those are the basics, but here's what else you can expect: General Job Duties · Operate all equipment · Stock ingredients from delivery area to storage, work area, walk-in cooler · Prepare product · Receive and process telephone orders · Take inventory and complete associated paperwork · Clean equipment and facility approximately daily Communication Skills · Ability to comprehend and give correct written instructions · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator) · Must be able to make correct monetary change · Verbal, writing, and telephone skills to take and process orders · Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed · Ability to enter orders using a computer keyboard or touch screen Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists Additional Information Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists
    $24k-32k yearly est. 60d+ ago
  • Customer Service Associate

    Segrocers

    Customer service advocate job in Lake City, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and friendly customer service desk and media services in accordance with company guidelines, policies and procedures. This role will satisfactorily resolve customer concerns or escalate them to appropriate level of management. Primary Responsibilities & Accountabilities Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner. Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude. Coordinate daily store cash and accounting functions in accordance with company guidelines, policies and procedures and management instruction. Maintain knowledge of front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. Manage ACM lanes according to company standards and policies; ensure each self-checkout lane is properly opened, appropriate reports are printed and cash maintenance requirements are performed. Troubleshoot problems with front end equipment through self-help icon on computer desktop or by contacting the retail service help desk as needed. Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate. Maintain confidentiality of information. Put up discarded or returned merchandise. Perform cashier associate duties, as necessary. Perform pricing duties, as necessary. Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management. Notify management of associate theft, customr shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy. Perform other job-related duties as assigned. Qualifications Minimum Must be 18 years of age. High school diploma or equivalency. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Preferred Demonstrate strong customer service communication skills, effectively addressing and resolving customer concerns with positive business impact. Possess a proficient working knowledge of office, front end systems and equipment. Possess proficient computer skills. Possess demonstrated skills in the ability to perform and deliver customer service expectations. Demonstrate good organizational skills. High standard of integrity and reliability. Required Behaviors Lives the Values by embracing the essence of the company demonstrating a commitment to the company's goal and values. Unifies and motivates team through praise and recognition of success with immediate feedback to build an environment of trust. Business-driven showing passion for the business, delivering results consistently. Customer-orientated by passionately demonstrating that the customer comes first… always by putting the customer's needs above all else. People Passion through consistently treating others with respect and dignity. Knowledge, Skills, Abilities Compliance with all company policies and procedures. Must complete service training within sixty (60) days of position start date. Job Tag #HS
    $23k-31k yearly est. Auto-Apply 39d ago
  • Entry Level Vehicle Service Specialist - Ocala

    Metrolube Enterprises

    Customer service advocate job in Ocala, FL

    Entry Level Vehicle Service Specialist What You'll Do: As an entry-level vehicle service specialist, you will help keep our guests safe on the road by providing top-tier customer service while performing preventative maintenance services for their vehicles. Through our award-winning training program, you will learn to change oil, check and refill fluids, rotate tires, test and replace batteries, inspect and replace lights and wipers - all included in our 18-point safety check. You'll work on a team to provide fast, easy, trusted services to our guests, and have fun doing it! At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. The perks and benefits we'll provide you*: Competitive pay starting at $15.50/hour, with flexible pay options including Daily Pay, payroll debit cards and direct deposit. Paid vacation, and holiday pay Flexible work schedule: No late evenings Paid on-the-job training - No previous automotive experience is required Medical, dental, vision, and 401(k) savings plans - 100% match up to 3% We promote from within - a commitment we are passionate about Company provided uniforms and tools 40% discount on Valvoline Instant Oil Change automotive services WHAT YOU'LL NEED TO SUCCEED: An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team Ability to stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds Mobility to crouch, bend, twist, and work with your hands above your head Comfortable working in a non-climate-controlled environment Fluency in reading, writing, and speaking English HOW YOU'LL ADVANCE IN YOUR CAREER: We're passionate about cars, but we are really in the business of taking care of people. At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. *Terms and conditions apply, and benefits may differ depending on location Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $15.5 hourly 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Gainesville, FL?

The average customer service advocate in Gainesville, FL earns between $25,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Gainesville, FL

$31,000
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