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Customer service advocate jobs in Georgia

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  • Customer Service Representative - Bilingual

    Uline 4.8company rating

    Customer service advocate job in Buford, GA

    Pay from $26 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Full-Time Hours: Various on-site shifts available. Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills. Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will train you! Bilingual (English / Spanish) - fluent in both verbal and written forms. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center and beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-GA001 (#IN-GACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!
    $26-30 hourly 60d+ ago
  • LCL Export Customer Service

    Ecu Worldwide USA

    Customer service advocate job in Peachtree City, GA

    Export LCL Customer Service Summary: Provides ocean LCL Export quotes and bookings including inland/door moves at origin, on-carriage services, and DAP/DDP services at destination; support general office operations whenever needed. Responds to phone and e-mail rate or booking requests from clients, partners, agents, or outside sales representatives. Work with truck brokers and asset-based carriers to schedule cargo pick up within North America for delivery into designated terminals. Utilize various tools to obtain, calculate, and provide door delivery, destination handling charges, and customs clearance quotes at destination CFS when requested. We offer great benefits Health, Dental, Vision and 401K. Essential Duties and Responsibilities include but are not limited to the following: Respond to phone and e-mail rate or booking requests from clients, partners, agents, or outside sales representatives. Work with truck brokers and asset-based carriers to schedule cargo pick up within North America for delivery into designated terminals. Utilize various tools to obtain, calculate, and provide door delivery, destination handling charges, and customs clearance quotes at destination CFS when requested. Other duties include but are not limited to assisting personal effects & household goods walking clients, answering phones, mailing out original documents, and assisting with general office operations as needed. To perform the job successfully, an individual should demonstrate the following competencies: Manages difficult customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to requests for service and assistance professionally. Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Writes clearly and informatively. Presents numerical data effectively. Able to read and interpret written information. Balances team and individual responsibilities effectively. Gives and welcomes feedback. Contributes to building a positive team spirit. Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. Other competencies may be required according to assignments. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bilingual preferred - (English required, preferred second languages are Spanish) Prior Industry Experience preferred but not required. 2 years of experience in Freight Forwarder or NVOCC (Required) Ability to effectively present information and respond to questions from groups of managers, customers, and the general public ECU Worldwide USA is one of the largest neutral freight consolidators in the USA, with over 150 trade lanes on export consolidation and over 120 trade lanes on import consolidation. With 9 offices in the American market - Miami, New Jersey, New York, Atlanta, Charleston, Chicago, Houston, Los Angeles and Puerto Rico - you benefit from our coverage in every major port and logistics hub across the country with 24 receiving stations throughout the USA.
    $33k-48k yearly est. 1d ago
  • Information Governance Data Retention & Disposition Specialist

    Synergis 3.8company rating

    Customer service advocate job in Atlanta, GA

    TITLE: Information Governance Data Retention & Disposition Specialist Responsibilities: Reviews and implements data retention and disposition processes and procedures. Develops and drives firm-wide data retention and disposition services and initiatives in accordance with the firm's policies and in alignment with industry best practices. Assists management in identifying and containing risks relating to data retention and disposition, and fostering a compliance culture regarding data retention and disposition. Works with management to develop and enhance processes to ensure compliance with all applicable data retention and disposition requirements; coordinates the development and maintenance of supporting procedures. Serves as liaison to, and fosters good working relationships with, attorneys and others needing assistance with data retention and disposition issues. Maintains awareness of major changes affecting legal records and information governance and develops material to educate attorneys so that they may better serve their clients and meet their ethical obligations to their clients. Works with teams comprised of lawyers, operations staff, and/or administrative managers to design and implement changes to business policies, procedures, and training programs as appropriate. Effectively manages resources and prioritizes projects. Coordinates with outside vendors as needed. Authors, collects, reviews, and maintains accurate and high-quality information governance policy, procedures, standards, and guidelines documentation. Maintains awareness of policy changes and revises documentation as necessary. Serves as project manager on a variety of risk management and information technology teams and maintains good working relationships with IT personnel responsible for executing information governance support. Coordinates and collaborates with Records & IG and other users to ensure that records and content (paper and electronic) are properly managed and disposed of. Requirements: Knowledge of records and information governance-related practices, specifically relating to data retention and disposition. Knowledge of technology tools, including records systems (ideally FileTrail) and the Microsoft Suite, with specific expertise in Microsoft Excel reporting. Exhibit initiative, self-motivation, and the ability to work independently and exercise judgment through critical thinking. Ability to perceive and analyze problems, develop alternatives, and make or recommend sound decisions. Ability to comprehend and implement complex directions. Ability to maintain attention to detail within an environment of multiple, overlapping demands. Ability to adapt to and comprehend the evolving IG framework and associated technologies. Strong communication and organizational skills: analytical, detail-oriented, with the ability to adapt to shifting priorities. Must be extremely service-oriented and detail-oriented with an ability to plan and organize. Possess a professional, cooperative, and respectful demeanor, and the ability to maintain pleasant working relations with all levels of personnel. Ability to establish clear priorities and orchestrate resources across multiple functions and firm stakeholders in an organized manner. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************
    $25k-32k yearly est. 4d ago
  • Costco Free Sample Representative

    CDS (Club Demonstration Services 3.9company rating

    Customer service advocate job in Cumming, GA

    We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. Additionally, you will provide support to management as needed. We're especially looking for team members who are available to work weekends, when customer engagement is at its peak! In this position, you'll: Drive sales by engaging customers and bringing brands to life through live events and product sampling. Work on weekends (Friday, Saturday, Sunday), when stores are busiest and your impact is greatest. What we offer: Competitive wages: $ 16.00 per hour Growth opportunities - We promote from within No experience needed - we provide full training and team support Weekend shifts on Friday, Saturday, Sunday Customizable benefits including medical, dental, vision, life insurance, wellness programs, and discounts through Associate Perks Now, about you: Are friendly, enthusiastic, and comfortable interacting with customers and store management Are 18 years or older Available to work 2+ shifts per weekend, Friday through Sunday. Available to work minimum 3 weekends per month. Can lift up to 50 lbs. and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work areas and equipment Have reliable transportation Demonstrate excellent customer service and teamwork Are a motivated self-starter who works well independently and with others Always put safety first in a retail environment If you're ready to make weekends work for you, we can't wait to meet you. Apply now and start making a difference where it matters most!
    $16 hourly 2d ago
  • Customer Experience Consultant

    Maersk (A.K.A A P Moller

    Customer service advocate job in Georgia

    Maersk is aiming to be among the best logistics companies providing a higher customer satisfaction and Loyalty and is requiring for that to have customer experience teams being Customer-Centric. Leaders in CX team will ensure our vision of delivering a world class Customer Experience is Anchored in empathy, proactivity and value addition Maersk is looking for a Customer Experience Consultant. This person will be responsible for owning/managing the customer experience of his/her customers by identifying issues proactively, building strong relationship with customers and identifying solutions which benefits both Maersk and the customer. MAIN RESPONSABILITIES * Customer's business acumen and ability to know what factors drives the decision making. * Onboard customers and build strong and collaborative relationship with both established and new customers. * the primary point of contact for own customers and ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders. * Understanding of external factors impacting Customer's supply Chain & understand their sense of urgency, service needs, drivers and desires. * Ability to align with customer expectations upfront & to be able to respond with suggested solutions. * Be fully responsible for customer satisfaction across Maersk product offering (own customers). * Lead Digital adoption discussions with customers. * Cross-sell & upsell Logistics and Services products to customers. * Performance reviews with customer. * Responsible for vendor management and shipment order consolidation planning, without physical cargo execution. * Proactively track shipments and notify customers of relevant deviations from the transport plan including potential solutions or alternatives. * Willingness to go the extra mile towards the customers & with focus on providing solutions. * In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders WHO WE ARE LOOKING FOR * Knowledge of shipping, supply chain or logistics industry * Excellent Stakeholder management-, interpersonal-, and communication-skills * Energetic, Well-organized, and Self-Initiated * Analytical and problem-solving skills * Good Process understanding & digital proficiency * Ability to work under pressure keeping quality in focus * Strong execution mindset * Strong Cost conscious and optimization mindset Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
    $65k-102k yearly est. Auto-Apply 11d ago
  • Customer and Channel Partner Experience Consultant III

    KP Industries, Inc. 3.7company rating

    Customer service advocate job in Atlanta, GA

    Customer and Channel Partner Experience Consultant III (Job Number: 1390183) Description Customer and Channel Partner Experience (CCPE) is a multimillion-dollar initiative led by the National Health Plan in partnership with KPIT to improve the experience and make it easy for our business employers, brokers, general agents and consultants to do business with KP. We do this by deploying next generation digital experiences, improving our service and support models to be simple, fast, and personalized, and developing capabilities to show up as a single national health plan. As a result, this work improves brokers' willingness to sell KP and drives growth and retention for KP.Job Summary:Serves as part of a consulting team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Supports strategic planning and organizational alignment and prioritization of business initiatives. Manages moderately complex projects or project components, participates in change management activities, and performs data analyses in support of business initiatives. Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.Essential Responsibilities:Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.Serves as part of a consultant team to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects within a functional track or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; identifying and escalating tough stakeholder issues while maintaining an independent perspective; preparing presentations and reports; and leading or facilitating team meetings.Develops requirements for business, process, or system solutions within assigned business domain(s) by interfacing stakeholders and cross-functional teams as appropriate; leveraging multiple business requirements gathering methodologies to identify business, functional, and non-functional requirements; and developing and documenting comprehensive business cases to assess the costs, benefits, and ROI of proposed solutions.Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; providing options and recommendations to management and business stakeholders on how to integrate solutions and deliverables with current systems and business processes; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.Supports strategic planning and organizational alignment and prioritization of business initiatives by defining, developing, and evaluating performance metrics, standards, and methods to establish business success; collaborating with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and managing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.Serves as a advocate of continuous learning and professional development by keeping abreast of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; contributing to the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.Manages moderately complex projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; developing mitigation plans and strategies; and resolving or escalating risks or issues as appropriate.Participates in change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; collaborating with management, project champions, and business owners to communicate and align improvement initiatives with business objectives; using appropriate change management methods and approaches; and ensuring stakeholders embrace a change management mindset, and understand initiative intent and purpose.Performs data analyses to support business initiatives by using appropriate data analysis tools and approach to assess business performance; deploying suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); defining data requirements and obtaining customer agreements, including customer requirements as appropriate; conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions; and identifying and alleviating risks through data-driven analysis.Supports vendor management as required by assisting with reviews of vendor performance levels; ensuring service level agreements are met; and partnering with Procurement and/or Legal to assist in the development of service level and/or scope of work agreements as appropriate.Monitors compliance of work activities by ensuring business plans and team members adhere to KP, departmental, and/or business line policies and procedures.Qualifications Minimum Qualifications: Bachelors degree from an accredited college or university and Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field OR Masters degree in Business, Public Health, or a directly related field and Minimum one (1) years experience in consulting, project management, data analytics, operations or a directly related field OR Minimum six (6) years experience in consulting, project management, data analytics, operations or a directly related field. Additional Requirements: Knowledge, Skills, and Abilities (KSAs): Negotiation; Creativity; Applied Data Analysis; Conflict Resolution; Risk Assessment; Service Focus; Requirements Elicitation & Analysis; Business Acumen; Managing Diverse Relationships
    $69k-109k yearly est. Auto-Apply 2d ago
  • North Terminal Customer Service Agent

    Tbi Airport Management 4.3company rating

    Customer service advocate job in Atlanta, GA

    $19.00/hr Full time Benefits package available General Responsibilities: The role of the North Terminal Customer Service Agent is to provide the highest level of customer service to passengers, the public and employees within the North Terminal common-use areas. Major Responsibilities and Functions: Monitor the carousel operations and ticket counters in the North Terminal. Responsible for day to day assignment of common-use baggage carousels and ticket counters in coordination with flight activity. Inspect passenger luggage tags. Reflect a positive public relations image and maintain a high standard of service by providing accurate, current and complete information and/or escorting passengers in need of aid or additional information. Manage baggage carousels and flight data to ensure passenger baggage is on correct carousel. Provide information and assistance to employees and passengers, as required. Other duties as assigned. Requirements Qualifications: Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Skill in effective oral and written communication. Ability to establish and maintain good working relationships with other TBI employees, airline employees, TSA and other Physical Effort: Majority of time will be walking the areas assisting airport, airlines and visitors with information. Ensure that pedestrian traffic is moving and unobstructed. Walking and standing for extended periods of time are required throughout the course of daily activities. Mental Effort: Position involves sensitive encounters with passengers and airline employees and requires a sense of responsibility to provide the most accurate information. Stress associated with responding to/solving problems with the travelling public. Operations are dynamic and situations may require immediate attention. This position has high exposure to the public and requires a professional approach and demeanour under all conditions. It also requires a genuine willingness to assist persons with a wide range of requests and needs.
    $19 hourly 60d+ ago
  • Associate Representative - Customer Service

    Wesco 4.6company rating

    Customer service advocate job in Tifton, GA

    As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. **Responsibilities:** + Interacts with customers by phone or in person to provide information and to ensure best service possible. + Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. + Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. + Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. + Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. + Refers unresolved customer grievances to designated departments for further investigation. + Completes customer invoicing. + Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. + Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. + Prepares for, attends, and participates in weekly sales meetings. + Remains current on industry trends, market activity and competitor products. **Qualifications:** + High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred + 0-2 years of relevant experience + 1 year of sales experience preferred + Direct Sales (B2B) experience preferred + Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred + Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction + Ability to build working relationships with other functional areas to best support mutual objectives + Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers + Ability to research and resolve customer issues + Strong written and verbal communication skills + Basic computer skills + Ability to effectively prioritize and execute tasks + Ability to build and maintain long-term relationships with customers At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company's greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (**************************************************************************** and active community engagement, we create an environment where every team member has the opportunity to thrive. Learn more about Working at Wesco here (******************************************************************* and apply online today! Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500 company. _Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer. _ _Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._
    $18k-30k yearly est. 11d ago
  • Territory Relations Specialist

    Bravas

    Customer service advocate job in Atlanta, GA

    At BRAVAS, we transform homes into extraordinary living experiences. As the nation's #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected. We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we're growing. The Role We're looking for a Territory Manager, part relationship-builder, part new-business hunter. This is a junior-to-mid-level sales role designed for someone who thrives out in the field: visiting job sites, building relationships with builders and designers, and uncovering opportunities in your territory. You'll be the face of BRAVAS in your market, introducing our premium solutions to new partners and ensuring they see us as the trusted go-to for smart home technology. Think of it as opening doors, creating connections, and setting the stage for unforgettable client experiences. What You'll Do Own your territory: Identify, pursue, and build relationships with builders, architects, and designers. Be on the ground: Walk job sites, attend local events, grab coffees or lunches, and make meaningful in-person connections. Hunt for new business: Proactively create opportunities by showing up, educating prospects, and positioning BRAVAS as the easiest trade partner to work with. Be a brand ambassador: Represent BRAVAS at micro-events, workshops, and client meetings, showing prospects how we simplify tech and protect their schedules. Educate & enable: Use collateral, case studies, and stories to help prospects and clients see the value of working with BRAVAS. Nurture warm leads: Follow up on referrals and inbound leads from service techs or partners. Forecast & track: Log activity and opportunities in CRM, and deliver accurate pipeline forecasts. What You Bring 2+ years of sales or business development experience (inside sales, outside sales, or similar). A hunter's mindset, you're motivated to get out, shake hands, and make connections. Strong relationship skills, you build trust quickly and genuinely. A self-starter mentality: motivated, organized, and comfortable owning your success. Confidence walking job sites, making cold introductions, and leading conversations with builders and designers. Excellent written and verbal communication skills. A passion for design, architecture, and technology (luxury or high-end product experience a plus). Why You'll Love Working Here Be part of something premium: Work with the nation's leader in smart home integration. Collaborative culture: A fun, supportive team that celebrates wins together. Growth opportunities: Gain exposure to the luxury design/build community and grow your career in sales. Competitive perks: Base salary + bonuses, medical/dental/vision, 401(k), PTO, and more. Ready to Join BRAVAS? If you're hungry to grow, love being out in the field, and are excited about bringing luxury experiences to life, we'd love to meet you. Apply today and let's make something extraordinary together. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Powered by JazzHR O9QBzP9Ten
    $28k-41k yearly est. 20d ago
  • Consultant - Customer Training - Wavemark

    Cardinal Health 4.4company rating

    Customer service advocate job in Atlanta, GA

    As a digitally automated clinical supply chain solution, Cardinal Health WaveMark Solutions leverages predictive modeling and automated inventory management - coupled with expert support services - to empower health systems' clinical and supply chain teams to optimize clinical workflows and improve efficiency. With WaveMark offerings in operating rooms, procedural labs, clinical labs and nursing units, hospitals gain enterprise visibility of their supply chain to support product availability, optimize clinical workflows, improve financial performance, and enhance patient safety. Using barcode and RFID technology, WaveMark links product usage to the patient record at the Moment Of Care (MOC), providing both inventory documentation and real-time product level insights to help protect patients from recalled or expired products. **Job Summary:** This individual is responsible for leading strategic training initiatives within hospital systems for WaveMark. This role involves partnering with hospital leadership to develop and execute enterprise-wide training strategies, delivering both onsite and virtual training sessions, and ensuring a seamless transition to customer success teams. The ideal candidate will have a strong background in healthcare training, strategic planning, and adult learning methodologies. **Responsibilities:** + Facilitate strategy sessions with hospital leadership to assess training needs and align with organizational goals. + Develop and present comprehensive enterprise strategic training plans tailored to each healthcare organization. + Provide expert guidance on training best practices, change management, and implementation strategies. + Deliver Train-the-Trainer (TTT) programs onsite, equipping internal trainers with tools and techniques to deliver effective training. + Conduct and manage virtual training program and sessions using application platforms (e.g., Zoom, MS Teams). + Ensure training content meets the specific needs and supports the solution workflows within the hospital. + Oversee the training process from initial planning through department-level kickoff. + Ensure smooth handoff to Customer Success teams with clear documentation and transition plans. + Monitor training effectiveness and provide post-professional training services as needed. + Travel to customer sites (hospitals and healthcare systems). **Qualifications:** + Bachelor's degree in related field, or equivalent work experience preferred. Related degrees could be in Education, Healthcare Administration, Organizational Development. + Certification in training or instructional design (e.g., CPTD, ATD, Kirkpatrick) preferred. + 5+ years of experience in training, consulting, change management, organizational transformation or organizational development within healthcare preferred. + Experience with EHR systems (e.g., Epic, Cerner) or healthcare IT solutions preferred. + Strong understanding of adult learning principles and instructional design. + Proficiency in virtual training tools and Learning Management Systems (LMS). + Excellent facilitation, presentation, and communication skills. + Ability to manage multiple projects and stakeholders simultaneously. + Familiarity with healthcare operations, compliance, and clinical workflows. + Strategic thinker with a consultative approach. + Strong interpersonal and relationship-building skills. + Adaptable, proactive, and solution-oriented. + Comfortable working in fast-paced, dynamic environments. + Ability to travel 75% to customer sites (hospitals and healthcare systems) + Customer/vendor credentialing is required (this may include vaccinations). More details will be provided if you are selected for an interview. **Anticipated salary range:** $67,500 - $105,930 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/17/25 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $67.5k-105.9k yearly 13d ago
  • Customer Relations Specialist - Marietta

    Urbanex Pest Control

    Customer service advocate job in Alpharetta, GA

    Job Description Customer Relations Specialist About Urbanex Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to providing superior service and building a culture of growth, development, and teamwork. From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14 locations across the country. We're not just about eliminating pests; we're about building relationships and exceeding customer expectations. Our technicians are friendly, courteous, and always go the extra mile, as evidenced by our customer testimonials. At Urbanex, people are our most valuable asset. We invest in training, offer career development opportunities, and foster a supportive, inclusive work environment where everyone can thrive. If you're looking to join a company that values its employees and is committed to making a difference for our customers, Urbanex might be the perfect fit for you! Our Core Values • Play Like a Champion: We choose resilience, positivity, and determination, even when it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and pursue excellence in every situation. • Unwavering Character: We choose to do the right thing, regardless of the consequences. We always show up wholeheartedly, embracing vulnerability and inspiring others by being a good person. • Commit to Better: We wake up every day with the relentless desire to become better. We face adversity head-on and inspire others to relate to challenges as opportunities for growth. • Wholehearted Connection: We root for one another in success and failure. We build a community where everyone feels seen, supported, and valued. We meet people where they are and believe building bridges is better than burning them. • Belief is Contagious: We rise up by inspiring hope, giving people the freedom to explore the journey of growth, and rewarding those with the courage to act on their infinite potential, About the Role As a Customer Relations Specialist, you'll be the first point of contact for our customers at our Marietta branch, playing a vital role in ensuring their satisfaction and contributing to the branch's success. You will be a customer advocate, addressing concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously, manage their time effectively, and prioritize a broad set of responsibilities. You will need to be reliable, honest, hardworking, and maintain a high level of professionalism in all interactions. Excellent communication skills, both written and verbal, are essential. This is an in-office position. Responsibilities • Answer incoming calls with enthusiasm and professionalism. • Schedule and reschedule service appointments, ensuring efficient routing and technician availability. • Process customer payments accurately and securely, maintaining detailed records in our CRM system. • Respond promptly and professionally to customer inquiries via phone, email, and SMS. • Proactively follow up with customers to ensure their satisfaction and address any concerns. • Educate customers about Urbanex's services, the importance of ongoing pest control maintenance, and any available promotions. • Collaborate with branch managers and technicians to coordinate service routes and resolve customer issues efficiently. • Handle customer retention tasks, including addressing concerns that might lead to cancellations and proactively rescheduling appointments. • Provide feedback to branch managers on customer trends and issues to help improve service delivery and identify areas for growth. • Assist branch managers with various tasks and projects as needed, demonstrating flexibility and a willingness to support the team. • Maintain accurate and up-to-date customer records in our CRM system. Qualifications • Strong customer service skills with a passion for helping others and resolving issues effectively. • Excellent verbal and written communication skills, with the ability to communicate clearly and professionally. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously, demonstrating strong time management and prioritization skills. • Solid problem-solving abilities and a knack for finding creative solutions to customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in a fast-paced environment. • Self-starter with the ability to work autonomously and take initiative. • Adaptability and a willingness to learn new systems and processes. • A positive attitude, strong work ethic, and a desire to contribute to a growing company. • Proficiency in basic computer skills, including data entry and Microsoft Office Suite. • Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but not required (we'll train you!). • Must be reliable, honest, and able to maintain a high degree of professionalism at all times. • Must pass a background check and credit check due to the handling of customer payments. What We Offer • Competitive pay ranging from $16 to $22 per hour, based on experience. •Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off! • Opportunity to work in a fast-growing company with a strong focus on employee development. • A supportive, team-oriented work environment where your contributions are valued. • The chance to make a real difference in the lives of our customers by helping them create a pest-free environment. Why Urbanex? Working at Urbanex means being part of a team that's passionate about protecting our customers' homes and businesses from pests. It means having the opportunity to grow your skills and advance your career in a supportive and dynamic environment. It means making a difference in your community, one satisfied customer at a time. #IST1 Candidates must be willing to complete a background check for this position
    $16-22 hourly 7d ago
  • Customer Relations Specialist / HVAC

    Busby's Heating and Air Conditioning

    Customer service advocate job in Augusta, GA

    WHO WE AREBusby's is a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. WHY CHOOSE BUSBY'S Base - $15-$17/hr based on experience. Flexible work schedule Medical insurance (company pays 60% for individuals, families, and spouse/domestic partnerships) Optional vision, dental and supplemental insurance Employee relief fund Life Insurance Retirement 401K Immediate accrual of PTO (Accrues from Day One, 48 hours per year for 0-5 years of service, 96 hours per year after 5 years) 8 paid holidays per year Sick Pay: 40 hours annually-get paid to take care of yourself or a loved one Bereavement Leave: Worry-free time off when you need it most Opportunities for advancement Dave Ramsey's SmartDollar financial wellness program Continuing education Incentive contests Active in community Dream team (office) dedicated to your success Complimentary Sam's Club membership Free Comfort Club maintenance membership Employee events, appreciation days, and more JOB DUTIESYou'll answer inbound calls and place outbound calls to convert existing & prospective customers into confirmed service, maintenance, and sales appointments. Our call center is open Monday-Saturday. Our agents work a Monday through Friday, 10AM-7PM schedule that includes rotation of Saturday (8AM-7PM) coverage. VIDEO - LEARN MORELearn what it's like to work at Busby's - *********************** Compensation: $15.00 - $17.00 per hour There are many exciting options for a career in HVAC waiting to be explored. At Busby's we do a lot more than just work together. This a place where you will be appreciated by your team and customers, where your work has a direct effect on your personal success and the success of the company. We are known for our caring work culture, next level customer service, excellent benefits and commitment to training & education. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow and opportunities to excel. You'll build life-long friendships at Busby's. WHAT WE OFFER • Family-oriented safe and modern work environment • Our top performers are among the highest paid in Augusta • Company-wide bonus plan based on achieving annual revenue goals • Medical, vision and dental insurance (company pays 60% of premium) • Life insurance • Employee relief fund • Christmas Club savings Account • Complimentary Sam's Club membership • Industry-leading, company-paid training • Dave Ramsey's "Smart Dollar" financial wellness program • Free Comfort Club (maintenance) membership • Industry certifications • Retirement 401K • Holiday pay & immediate accrual of paid time off (PTO) • Optional supplemental insurance programs • Tremendous opportunities for advancement We've been at this since 1945. Check out the thousands of Google 5-star reviews and see our commitment to excellence for yourself (************************************ If you want to be part of something bigger than just a job - explore our job opportunities below to find exactly what you're looking for.
    $15-17 hourly Auto-Apply 38d ago
  • Insurance Customer Service Professional

    Thompson Agency Group 4.0company rating

    Customer service advocate job in Newnan, GA

    Job Description Join Thompson Agency Group, a well-established firm known for its excellent customer service in the insurance industry. Situated in the heart of Newnan, Georgia, we are seeking a dynamic Insurance Customer Service Professional to bring positivity, enthusiasm, and expertise to our office. In this on-site role, you will be the friendly and reliable point of contact for our valued clients, offering personalized assistance and guidance on various insurance products. As a crucial member of our team, you will ensure that each client interaction is pleasant and fulfilling, contributing to our reputation for outstanding service. We are looking for someone who is motivated, eager to learn, and appreciates the importance of building long-standing client relationships. If you are ready to be part of a supportive team where your contributions make a difference, this is the opportunity for you! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Mon-Fri Schedule Hands on Training Career Growth Opportunities Appreciation Lunches Weekly Team Meetings Paid Holidays Home and Work Life Balance Monthly Bonus Opportunities Incentive Reward Trip Opportunities Team Outside Building Events Licensing Assistance Available Responsibilities Customer Engagement: Develop and maintain positive relationships with policyholders by addressing inquiries and providing solutions to any issues that may arise. Policy Management: Assist clients in understanding their insurance policies, making updates, and explaining any changes or policy modifications clearly. Problem Resolution: Effectively handle client complaints or issues, escalating them to the appropriate department when necessary to ensure a timely resolution. Information Update: Enter and update customer information accurately in the client management system to maintain an up-to-date database. Client Education: Educate clients on various insurance products, assisting them in making informed decisions based on their unique needs. Cross-department Collaboration: Work with other departments within the agency to facilitate client requests and improve overall customer satisfaction. Requirements License Preferred, Willing to Train, must obtain within 60 days. Experience: A minimum of 2 years experience in a customer service role, preferably within the insurance industry. Knowledge: Familiar with insurance policies and terms. Communication: Excellent verbal and written communication skills. Problem-Solving: Strong analytical and problem-solving abilities. Adaptability: Ability to manage multiple tasks and adjust to changing priorities. Technology: Proficient with computer systems and standard office software. Teamwork: Strong ability to collaborate and work efficiently within a team.
    $32k-39k yearly est. 23d ago
  • Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Ca

    Blossman Gas Inc. of Georgia 4.3company rating

    Customer service advocate job in Cartersville, GA

    Job Description Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
    $30k-38k yearly est. 22d ago
  • Customer Service Reps

    Cherokee County Toyota

    Customer service advocate job in Canton, GA

    301 Liberty Boulevard, Canton, GA 30114 AUTOMOTIVE SALES PORTERSMultiple Positions AvailableStarting at $14 Per HourRapid Advance in Pay Based on Punctuality, Reliability, and Customer Service!Guaranteed Pay Increase After 60 Days Cherokee County Toyota is seeking full-time Sales Porters to make sure vehicle flow is running smoothly in our fast-paced dealership. Porters direct the flow of traffic in our dealerships parking lots and provide general lot supervision, moving cars as necessary to assist our clients and staff. Ideal candidates will desire to work in a rewarding team environment! Cherokee County Toyota has been an active member of the community for over a decade, providing quality automobiles and award-winning service to customers in Canton, GA, and Metro Atlanta. We believe culture makes a difference and we strive to build lasting relationships with our employees, customers, and the community. We offer: Competitive hourly pay! Starting at $14 per hour Guaranteed pay increase after 60 days Medical and Dental Insurance 401(k) Program State-of-the-art, climate-controlled facility Paid Vacation Excellent Training We promote from within Responsibilities - Porter: Greet and welcome customers in a friendly manner. Stock in new vehicles. Clean and vacuum inventory and sold vehicles. Drive for dealer trades Maintain vehicles and parking lots in a neat and organized manner Retrieve customer vehicles from the lot Other duties may be assigned Requirements - Porter: Must be friendly and courteous Must have Excellent Customer Service Skills Positive attitude and well-groomed appearance Ability to work outdoors and be physically active for extended periods of time Valid drivers license and clean driving record Ability to operate both manual and automatic vehicles Must be able to keep up with a fast-paced environment Resume must be uploaded, and online assessment completed for immediate consideration. Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screen. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. RequiredPreferredJob Industries Customer Service
    $14 hourly 20d ago
  • Auto Customer Service Reps

    Ed Voyles Kia of Chamblee

    Customer service advocate job in Chamblee, GA

    AUTOMOTIVE MASTER TECHNICIAN, KIA-HYUNDAI KIA/Hyundai Tech Experience is Required ALL Master Tesla, Rivian, EV and Asian Brand Hybrid Experience Should Apply! ASE/HVAC Certifications a Plus! BEST Flat Rate Warranty Compensation in ATL! $100,000+ Potential Income! PREMIUM Benefits! Relocation & Tool Relocation Assistance A/C Shop! New Equipment! Questions? Call Corey ************ ED VOYLES KIA of CHAMBLEE, GA (North Metro Atlanta) is family-owned and a GREAT place to have a Rewarding Career! Our High-Volume Service Dept. is BOOMING with business and seeking a MASTER KIA/Hyundai TECHNICIAN to join our team. Experience is required. Enjoy working with NEW EQUIPMENT in our Air-Conditioned Shop! We provide the BEST Flat Rate Warranty Compensation in Atlanta, PREMIUM Benefits worth Lots of $$$, Career Growth Opportunities and more! Apply now and drive your career forward with our growing organization. We Provide PREMIUM Benefits: $100,000+ Potential Income! Relocation Assistance! Tool Relocation Assistance ASE Tuition Reimbursement Air-Conditioned Shop with New Equipment! Medical / Dental / Vision Insurance Flexible Spending and Health Savings Accounts Supplemental Life, Short-term & Long-term Disability Insurance Accident and Critical Illness Insurance Paid Time Off Up to 3 weeks vacation time No Sundays, 5 paid holidays 401(k) with company match! Employee discounts on vehicle purchase, parts, and service Comprehensive training programs at all levels and in all departments Referral program Career GROWTH and ADVANCEMENT opportunities Responsibilities - Auto Master Technician: Inspect vehicle, diagnose problems, and perform repair/maintenance that meets dealership and manufacturer standards including engine, transmission, electrical, brakes, exhaust system, and more. Keep shop neat and account for dealership owned tools Qualifications - Auto Master Technician: Required: Auto Master Tech &KIA/Hyundai experience ALL Master Tesla, Rivian, EV and Asian Brand Hybrid experience should apply! ASE/HVAC certifications a plus! Must have own tools Works well in a high-volume team setting Must be versatile in skills and tasks performed Working knowledge of shop equipment Analytical with top problem-solving skills A positive attitude and good work ethic Valid driver's license and good driving record. We are an Equal Opportunity Employer. RequiredPreferredJob Industries Customer Service
    $25k-33k yearly est. 14d ago
  • Customer Service Associate (Restaurant) - Day Time

    Taco Bell-Hiawassee, Ga

    Customer service advocate job in Hiawassee, GA

    Learn More About the MRCO Family at ******************** with benefits that include Competitive Pay, Optional Daily Pay, Flexible Scheduling, Paid Time Off, Free Meal During Shift, and Career Path Opportunities! The Taco Bell Team Member is the first face that customers see when they walk through the door or the first voice they hear when they place a drive-thru order so YOU will set the tone for the Taco Bell customer experience and bring the great Taco Bell tastes to life. This is a very important job for a friendly, helpful individual who enjoys working in a fast-paced environment and paying attention to detail. Key responsibilities include taking orders or preparing food, assisting in resolving any service or food issues, maintaining food-safety standards and maintaining a clean, safe work and dining environment. Able to clean the parking lot and grounds surrounding the restaurant. Able to tolerate standing, walking, lifting up to 50 lbs. and stooping. A successful candidate will have a clean and tidy appearance, good work habits, and a positive attitude. If you want to build a great career while providing fast, fun and friendly service to our customers, Taco Bell is the place to learn, grow and succeed! Attendance - Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work. - Understands and uses approved time keeping system, including accurately recording all hours worked. Initiative and Energy - Takes action without being told, goes beyond what is simply required and maintains a high activity level. - Works the positions to Brand Standards, whether it is a cashier or cook (Food or Service Champion) EEO - MRCO is an equal opportunity employer and prohibits discrimination and harassment of any kind. MRCO is committed to the principal of equal employment opportunity for all employees with a work environment free of discrimination and harassment. All employment decisions at MRCO are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. MRCO will not tolerate discrimination or harassment based on any of these characteristics. MRCO encourages applicants of all ages (16 or older). Benefits - Competitive Pay - Early Pay with the Rain App - Flexible schedule - Paid Time Off - Free meal during shift - Career Path Opportunities - 401k, Health/Dental/Vision “You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
    $23k-30k yearly est. 60d+ ago
  • Scheduling Center Representative

    Woolfson Eye Institute 4.1company rating

    Customer service advocate job in Lawrenceville, GA

    We are searching for a polite, outgoing Scheduling Center Representative to join our team. Scheduling Center Representative to work in our Lawrenceville location who can work closely with other team members to provide outstanding service to our patients by scheduling appointments, answering their questions, handling complaints, and routing calls to the appropriate manager/coordinator if needed. The Scheduling Center Representative will handle a high volume of Ophthalmic inbound and outbound calls and should seek to create a positive experience for each caller. They will listen to callers to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Excellent multitasking and organizational skills are a must for this busy fast paced position. To be a successful Scheduling Center Representative, you should be incredibly polite, patient-focused, detail oriented, and efficient. As well as reliable, knowledgeable, adaptable and compassionate. Scheduling Center Representative Responsibilities: Answer all incoming calls from patients, doctors offices, insurance companies etc. to assist in their scheduling requests. Respond efficiently and accurately to all callers, ensuring a pleasant experience. Engage in active listening with callers, confirming or clarifying information and diffusing upset callers, as needed. Strive to meet or exceed call center metrics while providing excellent consistent customer service. Adhere to all company policies and procedures. Requirements Scheduling Center Representative Requirements: High School Diploma or equivalent, college degree preferred. Exceptional customer service, compassion, and active listening. Extremely professional & polite phone voice. Excellent verbal and written communication skills, as well as strong typing skills. Ability to probe callers and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Bilingual with experience in eye care preferred but not required. Salary Description $16-17/hr
    $16-17 hourly 60d+ ago
  • Customer Service Representative

    Uline 4.8company rating

    Customer service advocate job in Athens, GA

    Pay from $25 to $30 per hour with significant growth and earning potential! Georgia Branch 705 Braselton Industrial Blvd, Braselton, GA 30517 Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success. Hours: Various on-site full-time shifts available. Why Customer Service at Uline? Learn: In-depth training helps you sharpen communication and problem-solving skills. Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career. Connect: Build strong relationships in our collaborative in-person setting with regular team events. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We'll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will train you! Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks Best-in-class, clean, modern facilities. First-class fitness center and beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-JW2 #LI-GA001 (#IN-GACS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore **************************************************** to learn more!
    $25-30 hourly 13d ago
  • Associate Representative - Customer Service

    Wesco Distribution 4.6company rating

    Customer service advocate job in Tifton, GA

    As an Associate Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve routine and basic problems and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Interacts with customers by phone or in person to provide information and to ensure best service possible. Handles and resolves customer complaints, special orders, or returns in-store, via phone or mail. Obtains and examines all relevant information to assess validity of complaints and to determine possible causes. Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping. Keeps records of customer interactions and transactions, records details of inquiries, complaints, comments, and actions taken. Refers unresolved customer grievances to designated departments for further investigation. Completes customer invoicing. Identifies additional product or service opportunities with existing or potential clients, and determines with customer sales and service manager, whether customer sales and service or outside sales should manage opportunity. Maintains regular contact with existing clients, continually working to understand new or existing "pains" and needs and developing strategies to address those pains. Prepares for, attends, and participates in weekly sales meetings. Remains current on industry trends, market activity and competitor products. Qualifications: High School Degree or Equivalent required; Associate degree (U.S.)/College Diploma (Canada) preferred 0-2 years of relevant experience 1 year of sales experience preferred Direct Sales (B2B) experience preferred Strong knowledge of retail and wholesale sales principles, methods, practices, and techniques preferred Knowledge of principles and processes for providing customer and personal services including, customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Ability to build working relationships with other functional areas to best support mutual objectives Basic problem-solving skills and ability to analyze information in order to provide excellent service to internal and external customers Ability to research and resolve customer issues Strong written and verbal communication skills Basic computer skills Ability to effectively prioritize and execute tasks Ability to build and maintain long-term relationships with customers
    $18k-30k yearly est. Auto-Apply 11d ago

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