Service Advisor
Customer service advocate job in New Bern, NC
Automotive Service Advisor
New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities.
The candidate must possess above average customer service and communication skills.
What We Offer
Competitive Pay Plan
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Employee vehicle purchase plans
Family owned and operated
Long term job security
Health and wellness
Flexible Work Schedule
Discounts on products and services
Service Advisor responsibilities:
Meet and Greet customers and perform an initial write up
Communicates with customers throughout the day
Consult with technicians regarding necessary repairs and maintenance
Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits
Answer questions about service scheduling, completion times, drop off and pick up of customer cars.
Managing Department workflow and scheduling
Maintaining a positive customer relationship to ensure repeat business
Making sure all customer's invoices match estimates and process payment for invoices
Applicant qualifications:
Quick learner in computer operating systems
A strong understanding of automotive technology and the auto industry
Excellent customer service, interpersonal and communication skills.
Goal Oriented
Customer Accounts Advisor
Customer service advocate job in Washington, NC
The salary range for this role is $12.25 to $13.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service
Customer service advocate job in Washington, NC
ob Title: Customer Service Representative
Hours: Full-time, Monday to Friday, 9 AM - 5 PM (Flexible shifts available)
Responsibilities:
Assist customers with inquiries via phone, email, and live chat.
Provide product/service information and resolve issues in a timely, professional manner.
Handle returns, exchanges, and warranty claims according to company policies.
Process orders, track shipments, and update customer records.
Escalate unresolved issues to the appropriate department or supervisor.
Maintain knowledge of company products, services, and promotions.
Qualifications:
High school diploma or equivalent (higher education a plus).
1-2 years of customer service experience preferred.
Strong communication and problem-solving skills.
Ability to remain patient and calm under pressure.
Proficiency in Microsoft Office and CRM software (training provided).
Perks:
Competitive hourly rate/salary with potential for performance-based bonuses.
Health, dental, and vision insurance options.
Paid time off (PTO) and holidays.
Career development opportunities and training programs.
Friendly, supportive team environment.
Required qualifications:
Legally authorized to work in the United States
20 years or older
Morning Customer Service/Sales Associate
Customer service advocate job in Greenville, NC
Benefits:
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
"BRING THE JOY WITH CAKES" This position is for a person who can do MORNINGS (8:15AM - 4:00PM), perfect for anyone looking for part-time work while kids are in school. It will require an occasional Saturday and or Sunday. This is not a seasonal opportunity.
A person to help with marketing and retail is a BONUS! You will be perfect if you have a passion for customer service and design.
Easy, Fun, and Great Smells!
Locally owned and operated Bakery
The Nothing Bundt Cakes (NbC) Joy Creator creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Joy Creator is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Joy Creator embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties:
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience.
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise.
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected.
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces.
Replenishes retail merchandise and cake display case to ensure a strong visual presentation.
Assists the Crafter in preparing cake decorations and packaging supplies as needed.
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
Maintains a consistent work attendance and punctuality record.
Core Values and Competencies:
Servant's Heart
Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
Keeps the good of the team or guest ahead of personal interests or gain.
Displays humility and empathy in interactions with others.
Spirit of a Champion
Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
Operates with a strong sense of urgency and adheres to NbC brand standards.
Genuine Connections
Projects warmth, enthusiasm, and optimism that attracts others.
Builds positive, productive relationships with all team members.
Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills, and Abilities:
Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
Enjoys interacting with diverse people and excels at providing a superior guest experience.
Can perform multiple tasks simultaneously while maintaining meticulous attention to detail.
Is diligent, organized and self-motivated.
Has the ability to understand and carry out oral and written instructions and request clarification when needed.
Is comfortable with new technology and has the ability to operate a point-of-sale system.
Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency.
Has the capacity to stand for extended periods of time and work in a fast-paced environment.
Education, Certifications and Work Experience Requirements:
Applicants must be 16 years of age or older.
While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus.
Work Availability: Can be flexible to work various shifts, including early mornings, evenings, Saturdays and minimal holidays as needed.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
Compensation: $10.00 - $13.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
Auto-ApplySpecialist I, Digital Engagement
Customer service advocate job in Greenville, NC
About Us Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!
Notice for California Residents - California Privacy Policy
Summary:
As a Digital Engagement Specialist, you'll connect with customers through email, text, and chat to research answers to questions, and help find payment solutions that work for their accounts. This dynamic role is part of an innovative strategy at Resurgent Capital Services, designed to engage customers who respond to our marketing outreach via email and SMS, as well as those who connect with us directly through the RCS website.
Key Responsibilities
* Identify and execute the required actions as indicated by information received from customers while adhering to state and federal laws.
* Negotiate payment solutions on delinquent accounts through written communication
* Respond to customer inquiries within established timeframes
* Follow a daily workplan
* Maintain established levels of quality and efficiency
* Assist supervisor and manager in developing and documented processes as they are developed and refined
Work Schedule:
* Saturday Shift: Tuesday-Friday: 8:00pm-5:00pm & Saturday's 8:30am-5:00pm
Start Date: January 5, 2026
Training Period: Up to 90 days
Training Schedule: 8:30am-5:30pm Monday-Friday
Qualifications/Skills:
* 1-2 Years of related experience, preferably in a call center or collection environment
* Exceptional communication and interpersonal skills
* Demonstrated skills in problem solving, negotiations, and conflict resolution
* Ability to communicate effectively with strong writing skills, strong organization skills, time management and a high attention to detail.
* Ability to work in a fast-paced and ever-changing environment
* Relevant experience in the credit industry desired with a clear understanding of compliance requirements related to State, Federal and FDCPA guidelines
* Excellent work ethic and unquestionable integrity
What We Offer:
* Competitive Salary: Starting at $19.00-$21.00 per hour based on experience -
* Annual Bonus and merit increase based on annual performance review
* Eligible for Digital Specialist leveling promotions. Leveling promotion reviews are conducted by management biannually.
* Long term career growth - over 60% of all company openings are filled by internal promotion
* Comprehensive healthcare benefits which include wellness discounts, company provided Health Savings Account contributions of up to $1600, and free preventative drugs for chronic medical conditions.
* On-site clinic with nurse practitioner
* Supplemental benefits including (but not limited to): parental leave, infertility & adoption assistance, mental health support, free physical therapy resources, life insurance, and pet insurance.
* Safe Harbor 401k plan with company contributions up to 4.5%.
* Casual work environment
* On-site fitness center
* Company paid downtown parking worth up to $1000 annually
* Opportunities to give back to the community by participating in civic and charity events with colleagues.
* Employee Referral Bonus Program
* Dependent Scholarship Program
* Tuition reimbursement program of up to $5000 annually (some restrictions apply)
* Special awards, contests, and ad-hoc incentives
* Ability to work with phenomenal talent and friendly team of professionals
Educational Requirements:
* High School Diploma or GED required
Resurgent is an Equal Opportunity employer that is fueled by our diverse and inclusive work environment. Are you excited about this opportunity, but your skills and experience aren't an exact match? We encourage you to apply anyway! You may be just the person we are searching for to fill this or another position. We would love to consider you for the Resurgent team!
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Auto-ApplyAutomotive Customer Service Advisor - 2682
Customer service advocate job in New Bern, NC
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Auto Customer Service Reps
Customer service advocate job in New Bern, NC
1145 U.S. 258, Kinston, NC 28504
Ford-Certified Service Technician / Mechanic 2 VacanciesGenerous Pay Plan + Great Benefits! Up to $5,000 Sign-on Bonus for Qualified Candidates! $35 - $45 Per Hour!
Do you have Ford Tech Experience and would like to continue your Career with a Great Company?
If so, please apply online today!Dont Miss This Great Career Opportunity!
Walk-in Applicants are Welcome!
Deacon Jones, one of the most renowned dealership groups, has recently purchased Sale Auto Mall in Kinston, NC. We sell and service BMW, KIA, Chevrolet, Ford, and a wide variety of certified used vehicles. We need to hire two Ford-Certified Service Technicians/ Mechanics and look forward to having you join our team to ensure that our customers continue to enjoy excellent customer service. We value our employees and invest in their success. Apply Online Today!
The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is:
'We Treat You How We Would Like to be Treated.
We offer:
Generous pay plan! $35 - $45 per hour!
Relocation Assistance Available!
Up to $5,000 Sign-on bonus for the right candidates
Medical, Dental and Vision Insurance
Employee purchase program
Paid Vacation / Sick time
Opportunity for advancement
Responsibilities Ford-Certified Service Technician:
Perform work as outlined on repair order accurately in accordance with dealership and factory standards
Diagnose cause of any malfunction and perform repair
Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards. This includes diesel vehicles.
Communicate with parts department to obtain needed parts
Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required
Notify service advisor immediately if repairs cannot be completed within the time promised
Document work performed
Keep shop area neat, clean and be able to account for all dealership-owned tools at all times
Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor
Qualifications/Requirements Ford-Certified Service Technician:
Ford certification and experience is required
Ability to read and comprehend instructions and information
Must be a team player
Valid driver's license and good driving record
Please upload your resume and complete the online assessment
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screening.
We are an Equal Opportunity Employer.
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Customer Care Coordinator-Order Experience I
Customer service advocate job in Greenville, NC
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE:
Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system.
KEY RESPONSIBILITIES:
§ Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.
§ Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.
§ Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.
§ Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.
§ Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.
§ Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests.
§ Meets all set productivity and performance standards
§ Participates in New Equipment department initiatives to continually improve department results.
§ Other duties as assigned by manager
§ Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission.
§ Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations.
§ Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
§ High school diploma or general education degree (GED) or equivalent combination of experience and education.
§ Minimum one year of customer service experience.
PREFERRED COMPETENCIES AND QUALIFICATIONS:
§ Strong communication skills, both written and verbal
§ Strong listening, organization and priority setting skills.
§ Ability to work in a fast-paced environment and juggle multiple priorities.
§ Ability to think quickly, assess a situation and make a sound decision.
§ Ability to provide best-in-class customer service
§ Working knowledge of service order processing experience
§ Knowledge of complex rehab equipment and products
§ Prior experience working in durable medical equipment industry
§ Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.
§ Knowledge of MS Word, Excel, PowerPoint, and Outlook
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Frequent use of hands, wrists, fingers associate with computer equipment.
§ Prolonged periods of time working at a desk and/or on a computer.
§ Occasionally move and reach with arms and hands.
§ Ability to communicate effectively.
§ Ability to work overtime as needed.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Customer Insight Representative - 100% Commission | Rocky Mount, NC (SG-979839)
Customer service advocate job in Rocky Mount, NC
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Customer Service Representative
Customer service advocate job in New Bern, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
Job Summary
We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customers call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customer service topics
Use best practices in customer service techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Treasury Services Specialist II
Customer service advocate job in Mount Olive, NC
Treasury Services Specialist II
Reports To: Treasury Services Sales Team Leader
None
FLSA Status: Exempt
Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers.
Specific Job Functions (Duties/Responsibilities):
Solicit and call on prospects and clients for Southern Bank Treasury Services.
Analyze client needs and make proposals for new and enhanced treasury services offerings to clients.
Recommend products, procedures or services that may streamline the customer's interactions
Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships
Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight
Support Bank business development efforts
Make joint calls on large or unusual customers in support of calling officer efforts
Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance
Maintain current knowledge of all Bank services and products.
Proactively manage and service assigned market areas.
Meet or exceed assigned sales and service goals
For assigned markets, serve as product expert for all treasury services front end systems, products, services
Participate in treasury services product training for customers as required
Ensure timely and effective escalation and remediation of issues
Ensure sound risk decisions commensurate with the business unit risk appetite is applied
Perform other duties as assigned
JOB REQUIREMENTS:
Knowledge/Skills/Abilities Required:
The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects
Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests
Knowledge of applicable lending and depository laws and regulations and related industry policies
Ability to work with limited supervision, and seek assistance as needed
Personal credibility and the ability to sell Bank products and services
Excellent oral and written communications skills; strong sales presentation experience
Education/Experience Requirements:
Bachelor's degree in business or a related field preferred
2-5 years of treasury services sales and service experience
3-5 years banking or private banking experience required
1-4 years achieving personal business development targets met or exceeded
Certified Treasury Professional (CTP) credential preferred
Superior analytical skills; ability to analyze new and existing relationships
Excellent verbal and written communication skills and excellent presentation skills
Ability to effectively manage time and to manage multiple priorities with minimal direct supervision
Ability to work as an individual contributor while maintaining partnership with other team members
Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.
Auto-ApplyCustomer Service Rep.
Customer service advocate job in Greenville, NC
Adams Publishing Group (APG) is building an exceptional Customer Care team throughout our major markets. Don't live near this city? You may be able to work in any of our 100+ locations. For a complete list of APG offices log onto adamspg.com/markets/.
APG provides complete news and multimedia products to more than 34 million people within the local communities being served.
APG is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations.
APG offers a competitive hourly wage, plus bonus, for local candidates working on-site.
This is a part-time position that looks to employ a person for 25-28 hours a week.
Primary Responsibilities
· Provide the highest level of customer service and satisfaction
· Listen to customer concerns and handle complaints in a professional and timely manner
· Review and update customer accounts and transactions while resolving issues
Requirements
· High school diploma, GED or suitable equivalent
· 1+ years of customer service experience
· Excellent phone etiquette
· Proficient computer skills, including the ability to type at least 40 WPM
· Reliable, self-starter with a positive and collaborative attitude
· Outstanding communication skills, both verbal and written
· Proven organizational skills
· Ability to sit at a desk for extended periods
· Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule
Interested and qualified candidates can email resumes to the Customer Care Manager : ***************************
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyCall Center Specialist - On-Call
Customer service advocate job in Greenville, NC
No Phone Calls Please.
Shifts: Weekday Shift (6:00 pm - 7:00 am) Weekend Shift (Saturday 7:00 am until Sunday 7:00 am / Sunday 7:00 am until Monday 7:00 am)
GENERAL DESCRIPTION :
The Call Center is the point of access for individuals and/or their families seeking services at IFS for a mental health, substance use and intellectual and/or developmental disabilities crisis. Access Coordinators are the point of contact for all incoming calls for Integrated Family Services during business hours on Monday through Friday. They are responsible for answering the incoming calls for all office locations in a timely and professional manner while assisting callers in reaching the appropriate department, staff, and/or service. They will utilize customer service skills and techniques in determining the need of the caller to ensure that individual receives the best quality of service. Access Coordinators will briefly screen to determine the best appropriate action to occur at the time of the call. They will ensure that if a client is experiencing a crisis that they are linked to the Mobile Crisis Department for further assistance. Must possess the following knowledge/skills: strong knowledge of available community resources; psycho-educational skills; strong individual and group counseling skills; strong assessment skills; strong community integration skills; strong family/caregivers training and consultation skills; strong mentoring skills; strong mediation skills; strong adaptive skill training in all functional domains including vocational, educational, personal care, domestic, social, communication, leisure, problem-solving, etc.; strong behavioral crisis and modeling intervention skills; strong motivational interviewing skills; competency in Wellness Education and symptom management issues, cognitive behavioral therapy interventions and cultural competence.
WORK DUTIES AND TASKS :
Responsible for answering all incoming IFS calls and assisting individuals in reaching the appropriate department, staff, and/or service.
Responsible for the knowledge of the departments and services offered within IFS.
Responsible for answering calls in a timely and professional manner.
Responsible for utilizing positive customer service at all times.
Responsible for briefly assessing clients who are experiencing mental health, developmental disability, and/or substance abuse crisis.
Responsible for identifying appropriate natural supports or community resources to stabilize the individual's crisis as needed.
Responsible for ensuring the overall safety of the client, their families and the community as needed
Responsible for networking with other community agencies to ensure effective care across the service delivery continuum.
Maintains the client's electronic health record to ensure that appropriate Medicaid and agency standards are met.
Providing support via phone to individuals who are experiencing a crisis while linking them to the Mobile Crisis Department.
Making service and resource referrals as needed.
Responsible for engaging in monthly supervisions with Call Center Director to ensure best quality of service.
Attends staff meetings, clinical team meetings and training/events as assigned.
Attends continuing education per licensing requirements and as relevant to job duties.
Attends a minimum of 2 hours of cultural competency continuing education per year.
Completes annual adult CPR and First Aid certification courses.
Completes annual TB tests and any other required competencies as outlined by the Human Resources Department for all staff
Other duties as assigned
QUALIFICATIONS, EDUCATION AND EXPERIENCE REQUIREMENTS :
A graduate of a college or university with a Master's degree in a human service field and has one year of full time, post graduate degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has one year of full time, post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or
A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full time, post bachelor's degree accumulated mh/dd/sa experience with the population served, or a substance abuse professional who has four years of full time, post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
A minimum of one year's experience in providing crisis management services in the following setting: assertive outreach, assertive community treatment, emergency department, or other services providing 24/7 response in emergent or urgent situations AND twenty (20) hours of training in appropriate crisis intervention, strategies within the first 90 days of employment.
No criminal convictions of child abuse or violent crimes.
Must be able to pass background MVR and sexual offender check.
Must possess a valid driver's license.
Must be able to keep strict confidentiality and work with diverse populations
Auto-ApplyADA Reader/Scribe
Customer service advocate job in New Bern, NC
This position supports the delivery of ADA accommodations by assisting students with disabilities in the classroom completing academic assignments by writing down, typing verbatim what is dictated and by reading textbooks or assignments. Assistance mainly occurs outside of the classroom in the Academic Support Center, Library, or Testing Center. The position will work on average 16 to 20 hours per week and requires a flexible schedule.
Essential Duties & Responsibilities
* Assist students with disabilities in completing academic assignments in or outside the classroom
* Transcribing essays and homework assignments
* Transcribing instructor in-class lectures or presentations
* Reading textbooks, class notes, and homework assignments
* Provide services to students with limited acuity and/or legally blind
* Describe pictures in words
* Provide verbal cues for guiding, as needed
* Provide hands-on interpretation of course content in lab
Minimum Qualifications
High school diploma or equivalent.
Preferred:
Associate's degree from a regionally accredited institution of higher learning.
Proficiency with reader, scribe and lab assistant skills.
One year of related work experience.
Knowledge, Skills and Abilities
Knowledge
* Knowledge of disabilities
* Knowledge of learning strategies for students with disabilities
* Knowledge of disability assistive technology
Skills
* Good reading and writing skills
* Basic computer skills
* Intermediate knowledge of Microsoft Word
* Good communication and interpersonal skills
* Organization and attention to detail
* Multi-tasking and problem solving
Abilities
* Ability to write legibly
* Ability to perform repetitive tasks with patience
* Ability to work independently as well as with others and be self-motivated
* Ability to make sound decisions
* Ability to exhibit accountability, adaptability and collaboration
* Ability to read aloud clearly and softly, at a normal pace and with good pronunciation
* Establish and maintain effective working relationships with those contacted in the course of work
* Handle confidential information with absolute discretion
* Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels
CUSTOMER SERVICE REPRESENTATIVE (CSR)
Customer service advocate job in Wilson, NC
Job Description
CUSTOMER SERVICE REPRESENTATIVE (CSR) Prostar Services - Wilson, NC Hourly + Performance Bonuses | Fast-Paced | A-Team Culture Prostar Services is growing fast and we're looking for an energetic, detail-oriented, customer-focused CSR to help our homeowners get fast, professional HVAC + Plumbing service. This is NOT a boring call center job - this is a high-impact, fast-moving, customer-experience role inside one of the top service companies in Eastern NC.
If you're positive, organized, love talking to people, and thrive in a busy environment, this is the perfect job for you.
WHAT YOU GET
Competitive hourly pay + performance bonuses
Full-time, year-round work
Paid holidays & vacation
Growth path: CSR → Dispatcher → Call-By-Call → Office Lead
In-house training
Supportive, drama-free team
A company that actually appreciates you
WHAT YOU'LL DO
Your job is simple:
Turn inbound calls into booked appointments - fast, friendly, and accurately.
Day-to-day responsibilities:
Answer inbound calls with energy & professionalism
Book jobs using our proven call-flow scripts
Enter customer info accurately into ServiceTitan
Follow up with customers to confirm appointments
Provide 5-star communication on every interaction
Support techs, dispatch, and the operations team
Keep the schedule tight, full, and organized
You're the first impression of our company - and we treat the role with respect.
WHO WE'RE LOOKING FOR
We want a CSR who brings energy, accuracy, and personality.
Must be:
Friendly & positive
Organized & detail-oriented
Fast on the computer
Great on the phone
Able to multitask under pressure
Coachable and eager to learn
Team-first mindset
Reliable and dependable
Experience in HVAC/plumbing/dispatch/call center is a plus, but not required - we will train the right person.
ABOUT PROSTAR SERVICES
Our culture is simple:
A-Team only
No drama
No laziness
Everyone grows
Everyone wins
We invest heavily in our people because employees are the heart of our company.
Job Posted by ApplicantPro
Auto Customer Service Reps
Customer service advocate job in Rocky Mount, NC
4900 Leigh Drive, Raleigh, NC 27616
Experienced Auto Body Collision Repair Tech, A LevelRequired: Auto Body Collision Repair Tech, A Level, With at Least 3 Years of Experience$2,000 Signing Bonus! Excellent Income and Benefits!
Are you an EXPERIENCED 'A Level' Auto Body Collision Repair Tech with at least three years of experience? Do you want a rewarding career with a GREAT employer that appreciates their employees and invests in their success?
Carolinas Collision Centers at Capital Ford Lincoln in Rocky Mount, NC is seeking EXPERIENCED Automotive Body Repair Techs to repair and restore collision related auto body damage to pre-loss condition. 'A level' Auto Body Tech experience with 3 years of experience is required. Apply now and drive your career forward with this great opportunity!
Carolinas Collision Centersis one of the largest I-CAR Gold Class Certified Collision Repair providers meeting the highest standards for quality, courtesy, and professionalism. We successfully operate 24 locations throughout North and South Carolina and Virginia.
Responsibilities - Experienced Auto Body Collision Repair Tech, A Level:
Repair and restore auto body collision related damage to pre-loss condition
Conduct thorough inspections of vehicle bodies to assess damage and provide accurate repair estimates.
Utilize your knowledge and expertise in automotive body collision repair techniques to repair and replace damaged body parts such as panels, fenders, doors, bumpers and frames. This involves using various hand and power tools to remove, reshape, and install parts, as well as performing welding and metalworking tasks.
Perform structural repairs and frame straightening using frame machines and measuring systems.
Ensure repairs meet industry safety and quality standards by following established procedures and guidelines.
Maintain a clean and organized work area and adhere to safety protocols
Stay up to date with industry advancements and techniques through ongoing learning
Requirements - Experienced Auto Body Collision Repair Tech, A Level:
Required: Auto Body Collision Repair Technician, 'A' Level, with
at least3 years of experience
Solid knowledge of automotive repair techniques and tools, including expertise in using body shop equipment such as welders and frame straightening tools.
Experience using various hand and power tools to remove, reshape, and install auto body parts, as well as performing welding and metalworking tasks.
Ability to accurately assess vehicle body damage and develop effective repair plans to achieve optimal results.
Ability to stand, bend, kneel, and lift up to 50 pounds regularly.
Strong attention to detail and commitment to delivering high-quality workmanship
Excellent problem-solving skills and able to work independently, demonstrating resourcefulness and adaptability in overcoming challenges.
Effective communication and teamwork abilities, fostering positive working relationships and collaboration within the team
Valid driver's license and good driving record
We offer Excellent Compensation and Benefits including:
$2,000 Signing Bonus based on experience!
Top pay!
I-CAR classes paid for by the company!
Weekends off
Medical, dental and vision insurance
Company paid life insurance
Short and long-term disability insurance
401k plan with employer contribution
Paid time off
Employee discounts
Career advancement opportunities
Car-O-Liner frame machine
Car-O-Tronic measuring system
Fair work distribution
FSA and more!
Carolinas Collision Centers is an Equal Opportunity Employer and a drug-free workplace. A background check and drug screen will be conducted
before employment.
RequiredPreferredJob Industries
Customer Service
Customer Service Rep.
Customer service advocate job in Greenville, NC
Adams Publishing Group (APG) is building an exceptional Customer Care team throughout our major markets. Don't live near this city? You may be able to work in any of our 100+ locations. For a complete list of APG offices log onto adamspg.com/markets/.
APG provides complete news and multimedia products to more than 34 million people within the local communities being served.
APG is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations.
APG offers a competitive hourly wage, plus bonus, for local candidates working on-site.
This is a part-time position that looks to employ a person for 25-28 hours a week.
Primary Responsibilities
· Provide the highest level of customer service and satisfaction
· Listen to customer concerns and handle complaints in a professional and timely manner
· Review and update customer accounts and transactions while resolving issues
Requirements
· High school diploma, GED or suitable equivalent
· 1+ years of customer service experience
· Excellent phone etiquette
· Proficient computer skills, including the ability to type at least 40 WPM
· Reliable, self-starter with a positive and collaborative attitude
· Outstanding communication skills, both verbal and written
· Proven organizational skills
· Ability to sit at a desk for extended periods
· Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule
Interested and qualified candidates can email resumes to the Customer Care Manager : ***************************
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Auto-ApplyCustomer Experience Coordinator
Customer service advocate job in Wilson, NC
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3401 Raleigh Rd Parkway
Location:
USA Marshalls Store 0439 Wilson NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Service Representative
Customer service advocate job in Wilson, NC
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Wilson, NC, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Wilson, NC!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
3yrs experience
Scheduling and Benefit Verification experience a must , Billing experience a plus
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Customer Service Attendant
Customer service advocate job in Wilson, NC
AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant.
Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.
Duties & Responsibilities:
Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations
Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packages foods
Place stock on shelves or racks in vending machines or coolers
Ensure the refrigeration of all cold food products
Oversee the ordering of merchandise and control inventory
Collect unsold and stale merchandise
Collect money, including coins and bills, from machines
Communicate positively with customers by making eye contact and smiling
Perform routine maintenance and sanitation of machines
Maintain clean vending areas
Requirements:
Outgoing personality with the skills to promote products
Ability to work both independently and as part of a team
Excellent organization and time management skills
Ability to speak effectively to customers and employees
Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals
Benefits:
Flexible schedule with a work/life balance
A family culture and atmosphere
Competitive compensation
Health, dental, vision, and life insurance for full-time team members
401(k) with generous company match
Paid vacations and holidays
Free meals and snacks/beverages
Immense training and growth opportunities
We conduct pre-employment drug testing. EOE