Customer service advocate jobs in Greenville, NC - 728 jobs

Job Description Join the Winning Team at New Bern Auto Group! Experience Consultant (Sales) Employment Type: Full-Time New Bern Auto Group is one of the most dynamic, customer-driven dealerships in Eastern North Carolina. We're growing fast, we love what we do, and we're looking for energetic people who want to build a rewarding career-not just another job. If you're passionate about helping customers and want to be part of a high-performance team, this is the place for you. What You'll Do As an Experience Consultant, you'll be the first point of contact for our shoppers, helping them discover the perfect vehicle while creating an unforgettable customer experience. This is a sales position-but without the pressure and fear of commission-only pay. We set you up to succeed with a supportive environment, steady income, and the tools you need to win every day. Your Responsibilities Engage customers in person, online, and by phone with enthusiasm and professionalism Set high-quality sales appointments and follow up with confidence Present and demonstrate vehicle features, technology, and benefits Create a friction-free, customer-first buying experience Maintain detailed notes in the CRM and stay on top of follow-ups Work closely with sales leadership to meet and exceed customer satisfaction goals Stay informed about inventory, new models, and automotive trends Bring positive energy to the showroom every single day What Makes This Role Different A sales career without the fear-you get stable pay PLUS bonuses , not commission-only stress Clear expectations, strong support, and continuous training A fun, competitive, team-focused environment that celebrates your wins Real opportunities for advancement within New Bern Auto Group Who We're Looking For High-energy communicators who love working with people Motivated individuals who want to grow their income and career Confident appointment-setters with strong phone and interpersonal skills Customer-focused candidates who thrive in a fast-paced sales environment Automotive experience is great, but not required-we'll train the right person Comfortable using computers, tablets, and CRM systems What We Offer Competitive hourly pay + achievable bonuses Comprehensive professional training Clear career paths across sales, management, and more Employee discounts on vehicles and service Full benefits package (health, dental, vision, PTO, 401k)* A fun, upbeat culture where your effort truly pays off Ready to Join the New Bern Auto Group Family? Apply today with your resume and a short note about why you'd be a great fit. We can't wait to help you build a career where you grow, earn, and love what you do!

Job DescriptionBenefits: 4 day work week offered after 1 year of employment Group Life insurance Salary plus commission/bonus Teledoc services 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development *State Farm experience preferred* Are you ready to join a high-energy, hardworking team that values excellence and growth? After a career supporting some of the largest biopharmaceutical companies in the world at Thermo Fisher Scientific, I transitioned into becoming a State Farm Agent 10 years ago. Today, our team of seven is passionate about helping customers and thriving together in a supportive, fast-paced environment. We believe in rewarding dedication and hard work. Our team enjoys federal holidays off, 401(k) with matching, group life insurance, paid vacation, birthdays as paid holidays, and annual bonuses every March. If youre driven, energetic, and ready to be part of a team where your efforts are recognized and celebrated, wed love to have you join us! ROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Timothy Sawyer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer State Farm experience preferred

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. As a Customer Service Technician, you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE High School diploma (or equivalent) or higher Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-RW1 Additional Information Salary ranges up to $64,000. WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

You must be 16 years of age or older. General job duties for all team members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Clean equipment and facility daily. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to enter orders using a computer keyboard or touch screen.

Camping World is seeking a NC CS Agent for our growing team. Our Greenville, NC Contact Center has a fantastic opportunity to become a true partner in helping us grow our company. We are looking for driven and high-energy Customer Service Representatives who are responsible for offering exceptional customer support to our valued customers who may have questions or concerns about an order they placed with us and/or provide assistance to customers who are looking for product information through phone, email or chat. What You'll Do: Answer interactions (phone calls, emails and live chats) and responds to customer requests Assist customers with order entry and order status calls Recognize and alert supervisors of trends in customer calls Recommend new ideas for process improvements Build rapport with customers by using a courteous, friendly and professional manner Various special projects, as assigned Completes other duties as assigned What You'll Need to Have for the Role: High school diploma or equivalent; college degree or some college preferred 2 + years of customer service and/or 1-2 years related experience. Call center experience preferred Strong oral and written communication skills with the ability to communicate at all levels of the organization Strong decision-making abilities Basic computer knowledge and ability to learn in-house computer programs essential Ability and desire to learn about marine, watersports, hunting, camping and fishing product lines Ability to work a 12pm-9pm schedule, including weekends and holidays Pay Range: $14.00-$16.53 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Summary: The Customer Service Associate works to deliver the highest level of quality service to our customers. The Customer Service Associate receives and responds to routine residential and commercial customer calls, inquiries, requests and complaints, which are typically general to moderately complex in nature and require limited research and investigation to reach resolution. Working in established guidelines, this position is responsible for delivering superior customer service in a prompt, respectful and courteous manner to ensure concerns are resolved. Essential Duties and Responsibilities Successfully complete training to become knowledgeable about the waste industry and Meridian Wastes' processes, services and policies. Respond in a timely and accurate manner to routine customer service calls, ensuring that residential and commercial service issues and concerns are treated in a respectful and professional manner. Effectively respond to routine issues regarding general residential and commercial service matters, which may involve outbound calls and other communications to resolve simple issues including, billing questions, service inquiries or cancellations, residential price increases and equipment issues. Return all internal and external calls, emails and faxes in a timely manner to ensure that customers' concerns are understood, addressed and resolved in an efficient and complete manner as possible. Receive and review individual performance metric reports and action plan with manager to understand individual performance. Enter service data into computer for billing and scheduling purposes. Log information about customer service interactions into systems; update in a timely and accurate manner so that associates are able to track service inquiries and resolution. Follow and comply with all safety policies. Additional duties as assigned. QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ and or Experience: * Associates Degree preferred * Minimum of 3 years of related experience required. * Experience in the Solid Waste Industry preferred. Specialized Knowledge Required - Including any required certificates, licenses, and registrations * Strong organizational skills and ability to work in high-volume, fast-paced environment. * Ability to work effectively and efficiently within a team environment. * Microsoft Office * Ability to complete projects and assignments with minimal direction from leadership. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Light lifting (50 pounds), office environment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. * Travel: As required for position. In addition to the above, the performance of other related duties may be required. I have read and understand the contents of the above job description.

Treasury Services Specialist II Reports To: Treasury Services Sales Team Leader None FLSA Status: Exempt Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers. Specific Job Functions (Duties/Responsibilities): Solicit and call on prospects and clients for Southern Bank Treasury Services. Analyze client needs and make proposals for new and enhanced treasury services offerings to clients. Recommend products, procedures or services that may streamline the customer's interactions Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight Support Bank business development efforts Make joint calls on large or unusual customers in support of calling officer efforts Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance Maintain current knowledge of all Bank services and products. Proactively manage and service assigned market areas. Meet or exceed assigned sales and service goals For assigned markets, serve as product expert for all treasury services front end systems, products, services Participate in treasury services product training for customers as required Ensure timely and effective escalation and remediation of issues Ensure sound risk decisions commensurate with the business unit risk appetite is applied Perform other duties as assigned JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests Knowledge of applicable lending and depository laws and regulations and related industry policies Ability to work with limited supervision, and seek assistance as needed Personal credibility and the ability to sell Bank products and services Excellent oral and written communications skills; strong sales presentation experience Education/Experience Requirements: Bachelor's degree in business or a related field preferred 2-5 years of treasury services sales and service experience 3-5 years banking or private banking experience required 1-4 years achieving personal business development targets met or exceeded Certified Treasury Professional (CTP) credential preferred Superior analytical skills; ability to analyze new and existing relationships Excellent verbal and written communication skills and excellent presentation skills Ability to effectively manage time and to manage multiple priorities with minimal direct supervision Ability to work as an individual contributor while maintaining partnership with other team members Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.

Adams MultiMedia (AMM) is building an exceptional Customer Care team throughout our major markets working onsite or remotely. You may be able to work in any of our 100+ locations. For a complete list of AMM offices log onto adamsmultimedia.com AMM provides complete news and multimedia products to more than 34 million people within the local communities being served. AMM is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations. AMM offers a competitive hourly wage, plus bonus, for local candidates working on-site. Primary Responsibilities · Provide the highest level of customer service and satisfaction · Listen to customer concerns and handle complaints in a professional and timely manner · Review and update customer accounts and transactions while resolving issues Requirements · High school diploma, GED or suitable equivalent · 1+ years of customer service experience · Excellent phone etiquette · Proficient computer skills, including the ability to type at least 40 WPM · Reliable, self-starter with a positive and collaborative attitude · Outstanding communication skills, both verbal and written · Proven organizational skills · Ability to sit at a desk for extended periods · Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule Interested and qualified candidates can email resumes to the Customer Care Manager: *************************** No phone calls please. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

About Us Victra is Verizon's largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way”. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue. Job Description Becoming an Order Support Representative, you will help contribute to our overall sales growth by educating existing and new customers on Verizon's product and service offers. Through professional training, we give you the tools and skills necessary to take ownership of your performance while being a part of the Victra family. Are you a person who thrives in a competitive atmosphere, while having fun with your Team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! Key Responsibilities: Answer inbound calls from customers regarding multiple products and services. Place outbound calls to customers to generate leads and sales opportunities. Customize and recommend offerings based on individual needs. Process sales orders accurately and promptly Keep abreast of new product releases and service offerings When applicable schedule store check-ins. Continuous skill development through training and personalized product knowledge. Leverage available tools and resources to maximize performance and customer experience. Live by our core values and ethical standards. Adhere to Victra's secure workspace requirements. Be present at work. Why Join Us: Competitive Pay (Base Hourly Rate + Commissions) 50% off Verizon Service Flexible Time Off Options What We Are Looking For: High School Diploma (Undergraduate or some college preferred) 12+ months of retail or customer service experience. Proficient with computers Legally authorized to work in the United States Willingness to work evenings, weekends, holidays as needed. At least 18 years old Reliable transportation Strong work ethic Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

Job Description SUMMARY: This position is part of a Customer Service team that is responsible for working together to provide effective individualized, responsive, and comprehensive service to domestic, internal and key customers to achieve maximized customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned) PROCESS OWNERSHIP : · Handle incoming calls from current and new accounts, as well as sales reps., and internal customers. · Handle customer related issues through to completion: · Contacts customers when necessary to advise them regarding shipment delays and/or information necessary to process orders. Initiate orders for replacements and/or for correcting errors (shortages, wrong item shipped, etc.) · Initiate tracers with carriers if shipment is lost or damaged. · Handle Customer complaints (i.e.: incorrect orders, defective products, etc.). · Handle irate customers in a professional manner. · Obtain customer feedback information. · Track orders for Carriers and/or Customers · Provide general information to customers. · Troubleshoot & follow through with Order Requirements / Operations. Work in partnership with other departments, including warehouse personnel, to ensure a high customer service level. ORDER ENTRY TASKS : · Enter all types of domestic and international orders including: · Phone/Fax/Returns · Order Entry - (EDI orders) · Drop Ships · Process special orders · Utilize proper Order Entry processing procedures · Returns · Handle inquiries regarding back order questions - follow through with the appropriate production personnel and respond to Customer in a positive and professional manner. BILLING : · Invoicing and emailing to customer contact · Obtain Credit Card information and process credit card payments. · Support Accounts Receivable as required. MAILINGS : · All types of mailings including: Invoices and Marketing Materials, etc. · Send samples upon request. ADMNISTRATIVE : · Administrative responsibilities include: · Company phone coverage. · Filing. Data: REPORTING/UPDATE/Maintenance : · Confirming accurate pricing through customer quotes · Responsible for updating customer specific pricing in SAP · Maintain the Customer Master File and material data · Perform user testing for SAP & Outbound Upgrades. · Responsible for Statistical reporting (i.e.: SAP). · Create new accounts Online : · Help customers navigate ILC's website and be able to answer any questions Marketing : · Coordinate with customers and ILC's marketing assistant any samples that need to ship out · Provide the appropriate ILC product literature to the customer upon request or when applicable Exporting : · Coordinates the shipment of material between the customer and ILC shipping department Warehouse : · Provide assistance with warehouse functions (Picking/ Shipping Orders) in the case of an emergency. (UPON REQUEST ONLY) Sales : · Gather pertinent information needed to qualify and quote a specific job request and provide to the sales staff · Enter a quote in SAP (UPON REQUEST ONLY) · Responsible for contacting current and new business customers to introduce new products and announce any specials as requested. Finance : · Expedite orders upon request for customers: · If order is on hold, inform Finance that a particular order needs to be rushed. · Follow through to inform the respective manager of an expedited, special or emergency order. · Complete return authorization forms as required. · Submit new account information and address changes to Finance. · Notify the Finance Department of accounts that should be marked for deletion. General : · Make and coordinate various Hotel, Airline tickets, Car Service, Trade Show, etc. reservations UPON REQUEST OTHER ASSIGNED DUTIES: · Work in conjunction with IT Department: Responsible for phone system maintenance and related reporting. Contact vendor to report phone issues, problems, etc. · Performs other related duties and/or special projects as assigned. OTHER SKILLS AND ABILITIES: · Must possess excellent telephone etiquette, demonstrated verbal communication and written skills and the ability to interact well with others. · Ability to communicate effectively with supervisor, co-workers and customers, work independently, or with a group, on various on-going projects simultaneously, and work accurately and dependably in a fast-paced environment. · Computer proficiency: Intermediate PC skills including Windows, Microsoft Excel and Word, and Internet use to navigate and search how to look up different sites and get specific information. SAP experience is a plus. · Ability to use PC for E-mail use. · Must be able to remain focused on the daily tasks of the job as specified above in order to maintain overall accuracy, meet daily deadline requirements, and meet overall performance expectations of the job. · Ability to use a calculator. · Able to interact within a team environment. · Ability to work accurately and dependably in a fast-paced environment. EDUCATION AND/OR EXPERIENCE: · Associates Degree or higher. · 2-5 years Customer Service experience and telephone communications experience. LANGUAGE SKILLS: · Ability to read, analyze, and interpret technical instructions. · Ability to communicate effectively, respond to common inquiries or complaints from supervisor, co-workers and customers. MATHEMATICAL SKILLS: · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals. · Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY: · Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

As the name implies, Waypoint Analytical is the company that you have been trying to find. Waypoint Analytical is the nation's largest agricultural and environmental laboratory network, with locations across North America. When you join the Waypoint Team you can feel the chemistry. There is a passion that can only be unlocked and shared in a diverse culture of collaborative teamwork, where science and service intersect to make us proud of what we provide. Waypoint Analytical offers passionate people from all walks-of-life opportunities to be part of something special. You may have the goal of helping to feed the world, protect our environment, or offer scientifically sound solutions to complex problems. Waypoint Analytical is a wholly owned subsidiary of Nutrien, LTD.What You'll Do:

Job Description Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. 3 years of property and casualty Insurance experience required. Base salary of $45,000-$65,000 based on experience. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Continuing Education Licensing Assistance Paid Sick Leave Paid Holidays Long-Term Career Growth Responsibilities Process customer policy change requests. Complete Evidence of Insurance requests. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Thoroughly understand and follow all underwriting, rating and compliance requirements. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. A Property & Casualty license required.

About Us Victra is Verizon's largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to "Connect technology to life in a trustworthy, fun, and profitable way". We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue. Job Description Becoming an Order Support Representative, you will help contribute to our overall sales growth by educating existing and new customers on Verizon's product and service offers. Through professional training, we give you the tools and skills necessary to take ownership of your performance while being a part of the Victra family. Are you a person who thrives in a competitive atmosphere, while having fun with your Team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! Key Responsibilities: * Answer inbound calls from customers regarding multiple products and services. * Place outbound calls to customers to generate leads and sales opportunities. * Customize and recommend offerings based on individual needs. * Process sales orders accurately and promptly * Keep abreast of new product releases and service offerings * When applicable schedule store check-ins. * Continuous skill development through training and personalized product knowledge. * Leverage available tools and resources to maximize performance and customer experience. * Live by our core values and ethical standards. * Adhere to Victra's secure workspace requirements. * Be present at work. Why Join Us: * Competitive Pay (Base Hourly Rate + Commissions) * 50% off Verizon Service * Flexible Time Off Options What We Are Looking For: * High School Diploma (Undergraduate or some college preferred) * 12+ months of retail or customer service experience. * Proficient with computers * Legally authorized to work in the United States * Willingness to work evenings, weekends, holidays as needed. * At least 18 years old * Reliable transportation * Strong work ethic Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

This position supports the delivery of ADA accommodations by assisting students with disabilities in the classroom completing academic assignments by writing down, typing verbatim what is dictated and by reading textbooks or assignments. Assistance mainly occurs outside of the classroom in the Academic Support Center, Library, or Testing Center. The position will work on average 16 to 20 hours per week and requires a flexible schedule. Essential Duties & Responsibilities * Assist students with disabilities in completing academic assignments in or outside the classroom * Transcribing essays and homework assignments * Transcribing instructor in-class lectures or presentations * Reading textbooks, class notes, and homework assignments * Provide services to students with limited acuity and/or legally blind * Describe pictures in words * Provide verbal cues for guiding, as needed * Provide hands-on interpretation of course content in lab Minimum Qualifications High school diploma or equivalent. Preferred: Associate's degree from a regionally accredited institution of higher learning. Proficiency with reader, scribe and lab assistant skills. One year of related work experience. Knowledge, Skills and Abilities Knowledge * Knowledge of disabilities * Knowledge of learning strategies for students with disabilities * Knowledge of disability assistive technology Skills * Good reading and writing skills * Basic computer skills * Intermediate knowledge of Microsoft Word * Good communication and interpersonal skills * Organization and attention to detail * Multi-tasking and problem solving Abilities * Ability to write legibly * Ability to perform repetitive tasks with patience * Ability to work independently as well as with others and be self-motivated * Ability to make sound decisions * Ability to exhibit accountability, adaptability and collaboration * Ability to read aloud clearly and softly, at a normal pace and with good pronunciation * Establish and maintain effective working relationships with those contacted in the course of work * Handle confidential information with absolute discretion * Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

Benefits: License reimbursement 401(k) Bonus based on performance Company parties Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Company Overview: Cory Kennedy - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our award-winning team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: Engaging with customers through various channels, including phone, email, and chat. Providing friendly and efficient assistance with policy inquiries, updates, and claims. Utilizing digital tools and platforms to connect with a younger demographic. Collaborating with a dynamic team to ensure timely and effective issue resolution. Proactively identifying opportunities to enhance customer satisfaction. Qualifications: Excellent communication skills, both written and verbal. Tech-savvy with a familiarity with digital communication tools. Customer-oriented mindset with a strong desire to exceed expectations. Ability to adapt to a fast-paced, evolving work environment. Previous customer service experience is a plus, but not required. Requirements: High school diploma or equivalent; college degree is a plus. A positive and proactive attitude towards learning and growth. Familiarity with social media platforms and digital communication tools. Ability to work in a collaborative team setting. Willingness to obtain relevant insurance licenses (training will be provided). How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! **************************** Cory Kennedy - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.