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Customer Service Advocate jobs in Greenwood, IN

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  • Customer Service Specialist (CAM) - Indianapolis

    Cabi Clothing 4.1company rating

    Customer Service Advocate job 6 miles from Greenwood

    Brief Description: Cabi, a successful and well-established women's designer apparel company in Long Beach, CA, is seeking a smart, conscientious, and customer-focused individual to join our team as a Customer Service Specialist (CAM) at our Indianapolis distribution center. As a CAM, you will support a group of our independent sales stylists and be their connection to our corporate offices. Overall Function: All aspects of customer service as it relates to cabi and its Independent Consultant base, and other related duties as assigned or as the situation dictates. Essential Duties and Responsibilities: · Works closely with Stylists constantly analyzing and solving issues, and answering questions in an effort to support their fashion businesses, with minimal oversight · Tracks and manages service-related issues, collaborating with warehouse teams to ensure quality order fulfillment and accurate RMA processing. · Trains and educates the stylists on the usage and functions of our customized website, applications, sales tools, and training platforms · Effectively communicates the organization's operating and business policies to the Stylists · Exercises individual judgment in maintaining quality solutions · Manages and executes on various projects outside of regular CAM duties in support of field initiatives Qualifications: · Enjoys providing service and interacting with people at high volume capacity · Success-oriented and self-motivated person · Solid analytical and problem-solving skills · Excellent verbal, written, and math skills and the ability to convey complex information over the phone and in writing - bonus if you have some experience with AI. · Attention to and follow through on detail · Ability to take ownership of projects outside of regular CAM duties and be responsible for their completion · Kind, respectful, and empathetic nature · 2-year (or more) college degree preferred · Computer literacy (MS Windows, MS Office, emphasis on Microsoft Excel) · Ability to manage multiple competing priorities in a fast-paced environment · Ability to work independently and as part of a team Compensation: $20 - $22/hour Our company recognizes the importance of the CAM role in our success by offering a competitive salary and benefits package and performance-based bonus potential. And, of course, CAMs enjoy a generous discount on our designs! Only applicants selected for an interview will be contacted.
    $20-22 hourly 2d ago
  • Customer Service Representative

    Bernard Nickels & Associates

    Customer Service Advocate job 11 miles from Greenwood

    Job Title: Customer Service Rep Type: Contract, could be contract to hire Duration: 6 months as a contractor Pay Rate: $16.00 Keys to the role: this is a six month contract assignment, if successful, the role can extend or turn into a contract to hire opportunity. multiple openings there will be shift work... tbd 1-3 years of experience in a technical call center environment or transferable skills Overview: The Customer Service Representatives serve our customers via telephone and email. They thoroughly and efficiently gather participant information, access and address concerns and issues, educate the participant where applicable to prevent the need for future contacts and document interactions. General responsibilities include: 1. Provide excellent customer service and one call issue resolution 2. Handle incoming phone calls and assigned email requests along with escalated items 3. Assist participants with registration and log in issues 4. Assist participants with navigation on the website 5. Assist participants with overall questions concerning the applications available to them on the private portal 6. Work with Account Management on escalated issues of a non-routine nature 7. Assist members complete a Survey over the phone 8. Perform other, varied job-related duties as assigned Required Skills • High School Diploma or GED • 1-3 years of experience in a technical call center environment or transferable skills • Demonstrated customer service and issue resolution skills • Strong detail orientation and listening skills • Proficiency in computer software applications, including MS Word and MS Excel • Effectively communicate both verbally and in writing • Pleasant telephone voice, tone, and manner • Willingness to work a flexible schedule and overtime when needed • Successful completion of a background check and drug screen is required
    $16 hourly 2d ago
  • Customer Service Representative

    Ledvance

    Customer Service Advocate job 28 miles from Greenwood

    LEDVANCE is a worldwide leader in innovative lighting products as well as intelligent and connected lighting solutions (Smart Home). The company emerged from the classical lighting business of SYLVANIA and combines traditional general illumination with modern, forward-looking lighting technology. LEDVANCE has very stable, long-standing customer relationships and a powerful distribution network with excellent market access around the globe. We know all the requirements of the general illumination market and cater for the individual demands of our direct and indirect customers. Customer Service at our National Customer Service Center in Westfield. Qualifications Include: Previous success in an Account Management or Customer Service role working with multiple accounts using strong problem solving and organizational skills Proven success to effectively communicate (listening, writing and verbal) across all levels of an organization Demonstrated success managing multiple processes and tasks at a time with strong attention to detail and degree of accuracy A positive attitude and customer centric focus Responsibilities Include: Daily processing and review of orders through manual and electronic means Cross-functional communication with support departments such as transportation and warehousing Strong attention to detail resulting in a high degree of transaction accuracy Moderate to Advanced Excel skills including V-look up Strong analytical and critical thinking skills Strong customer focus and advocacy Excellent written and verbal communication with a focus on quality over quantity Ability to handle multiple tasks/projects simultaneously and prioritize those with the highest business importance Daily communication with customers via phone, e-mail, & web chat regarding inquiries/requests with a requirement to determine appropriate solutions and responses Provision of accurate product technical support to direct customers, sales, end users/consumers, and specifiers for inquiries relative to product application or characteristics Education: High School diploma plus minimum 3 years relevant experience required. AS preferred. Other: Relocation and/or work sponsorship are not available with this position. Hours are Monday - Friday, 8:30A to 5:00 PM, with a minimum of 2 days in office and up to 3 days remote work.
    $27k-35k yearly est. 2d ago
  • CSA Construction Estimator

    Turner & Townsend 4.8company rating

    Customer Service Advocate job 33 miles from Greenwood

    From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations. With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale. Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world. Job Description Turner & Townsend are seeking an experienced CSA Estimator to provide Civil / Structural / Architectural estimates and cost consulting and meet client objectives through the delivery of an effective construction cost management service for our key clients. The ideal candidate is a construction professional who specializes in Civil, Structural and Architectural (‘Core and Shell’) Estimating. Responsibilities: Provide estimate and cost planning to include producing and presenting the final cost plan. Ability to estimate at conceptual, programming and detailed level. Assist on feasibility studies and writing procurement reports. Perform all aspects of procurement, including managing the pre-qualification stage, produce bid list, bid analysis, produce bid report, and compile contractual documents. Participate effectively with post contract cost variances and the change control processes, where applicable refer major changes to line manager. Manage cost checks and carry out valuations on larger projects, and ensure timely and accurate cost checking, and valuation process. Produce monthly post contract cost reports and present to client. Provide input into value engineering; negotiate and approve final accounts. Maintain liaison with client and other consultants at all projects stages. Provide leadership to cost management team when necessary, ensure the delivery on all of accountabilities. Identify opportunities to develop new business with existing clients and report such opportunities to appropriate line manager, and utilize marketing database. Identify improvements for cost management procedures, templates, and products, and refer ideas to appropriate line manager. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Qualifications Good technical experience in all cost management areas; pre-contract, post contract and final account. Demonstrate solid presentation, verbal, written, and communication skills. Proficient in Microsoft Office, AutoCad Navisworks, and/or other related computer software. Good organization skills, ability to multi-task, and be a team player. Good knowledge of all methods of construction procurement. Experience with advising clients on value management, value engineering, and life cycle costing. Experience with key aspects of business development. Good knowledge and experience gained within several industry sectors. College degree in Engineering, Construction Management with a Technical Focus, Quantity Surveyor, or related technical field. Minimum of 5 years’ experience preparing large-scale CSA cost estimates. Experience with Civil, Structural and Architectural (‘Core and Shell’) Estimating and Design for large scale commercial construction projects. Additional Information *On-site presence and requirements may change depending on our client's needs Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ************************** Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application. All your information will be kept confidential according to EEO guidelines. #LI-MC1 Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
    $32k-39k yearly est. 33d ago
  • CSA Estimator

    Project Delivery Partners

    Customer Service Advocate job 33 miles from Greenwood

    This person shall report to the LP1 Estimating manager and the LP1 Project controls manager. Lead and coordinate the estimating proposal from scope identification to final costing and submittal of proposal Thoroughly review plans, drawings and specifications and develop deep understanding of all materials, labor and time required to complete the LP1 project. Review drawings and provide comments to highlight potential constructability issues; value engineering opportunities; and accurate scope of work. Spearhead any corrections/changes needed. Budget and net profit targets met Work closely with Procurement, Project Managers, Construction, The General contractor, and other project controls staff to ensure budgeting and forecasts aligns with methodology. Work with Procurement to Conduct comprehensive subcontractor bid process to ensure all subs are bidding on the same scope of work, project details, logistics, time schedules, etc. Work with procurement to develop tendering schedule and bid evaluation process. Produce complete and progressive project budgets and estimates throughout the client acquisition process and as projects are initiated. Present proposals and progressive budgeting to Eli Lilly based on their needs and their presentation preferences. Effective client communication throughout the pre-construction phase
    $22k-30k yearly est. 2d ago
  • Client Management Specialist

    Hire Score LLC

    Customer Service Advocate job 28 miles from Greenwood

    Work for a leader in the custom packaging industry with an amazing culture and a collaborative team! Flexibility to work hybrid, 3 days in office and 2 days remote, after training. Values and behaviors we look for: Strive for excellence, treat mistakes as opportunities for learning and growth. Have resilience and drive with accountability and responsibility when something doesn't go as planned. Embrace change and be nimble though the dynamic and evolving environments. Nurture the connections you make, bolster your network with reliable and innovative ideas. What will I do? As a Client Management Specialist, you will assist with managing client product and business portfolios. This position encompasses the administration of client activity relating to composing client and supplier correspondence, processing orders, maintaining distribution spreadsheets, project tracking, research and managing budgets. The Client Management Specialist is the primary person responsible for following and managing an order from inception to payment. The role works closely with clients, suppliers, and internal teams to best meet client needs. Communication, detail orientation, accountability, positivity, and time management are key to success. Ensure client portfolios and sales teams align to and emulate the company's policies, procedures, and behavioral expectations. Leading with quality and heart in every interaction. Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel and suppliers. Assist with initiating quotes in support of client product requests. Receive, process and place client orders including scheduling shipment of goods via land, air and or sea. Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA) and quality control action plans. Within the ERP system, capture of all supporting documentation for orders and portfolios included but not limited to freight invoices, inventory management documents and coordinate product receipt and release from location warehouse. Partner with Corporate Depts to ensure orders are processed for billing in a timely manner Requirements: Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools - such as Microsoft Teams, Webex and Zoom. ERP (Enterprise Resource Planning) system experience required. Experience in a corporate sales and service environment is preferred. This role offers the opportunity to work a hybrid working model following training. Submit your resume today!
    $29k-49k yearly est. 2d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer Service Advocate job 30 miles from Greenwood

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $21k-33k yearly est. 37d ago
  • Customer Service Coordinator - Weekends Required

    Total Quality Logistics, Inc. 4.0company rating

    Customer Service Advocate job 11 miles from Greenwood

    Country USA State Indiana City Indianapolis Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation (ex. Drop Trailer, Less-Than-Truckload, Drayage) to support daily shipment activities. You will be the be the go-to-support for our sales reps, directly helping grow the company. What's in it for you: * Compensation starting at $16.50/hr + year-end bonus and merit increases * Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * Advancement opportunities with structured career paths * Up to $5,000/year in tuition reimbursement * Employee referral bonus opportunities * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Become the subject matter expert on all administrative tasks related to your aligned account(s) * Document and manage all tasks in our internal systems * Schedule appointments and help coordinate shipments from pickup to delivery * Help resolve shipping issues with a high level of professionalism * Provide excellent customer service to internal and external stakeholders * Support with billing and payment processing as needed What you need: * 1+ year customer service experience preferred * Hall of fame work ethic with a history of excellent attendance * Strong verbal communication skills - face to face and over the phone * Proficient in Microsoft Office, including Word, Excel, and Outlook * Ability to take ownership of responsibilities and see tasks through completion Where you'll be: 8777 Purdue Road Indianapolis, IN 46268 About Us Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big. Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status. If you are unable to apply online due to a disability, contact recruiting at ****************** *
    $16.5 hourly 1d ago
  • Guest Services Associate

    ZMC Hotels, LLC 4.1company rating

    Customer Service Advocate job 38 miles from Greenwood

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am. Responsibilities: Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members. Address all guest concerns and ensure follow up is complete Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations. Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner. Qualifications: Highly organized. Must possess a thorough knowledge of guest service and satisfaction. Requires good communication skills, both verbal and written. Most tasks are performed in a team environment with the employee acting as a team leader. Must possess basic computational ability. Must possess basic computer skills. Benefits/Perks: Medical, Dental, and Vision options for full-time employees Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels Regular opportunities for bonuses $250 referral bonus for you and a referred associate DailyPay: access to your already earned wages before payday Opportunities for upward mobility and growth within the company
    $22k-28k yearly est. 43d ago
  • Part Time Customer Outreach Representative

    Weed Man 3.9company rating

    Customer Service Advocate job 11 miles from Greenwood

    North America's Largest Franchised Lawn Care Company continues their successful growth and now is the perfect time for you to join our Amazing Team. Together with the greatest products, service, and employees in the world, we will continue to be America's choice when it comes to selecting a Lawn Care Professional. Come to work with your passionate enthusiastic attitude, and you'll experience the thrill of being a part of a winning team and you'll be rewarded with many opportunities for personal growth! As we continue to grow, we are looking for our next great Marketing Representative to join our successful team. As a sales and marketing professional, you will be working on a team to generate leads for our sales staff by offering home owners the opportunity to obtain a free no- obligation service quote and lawn care advice. No selling is required, but this is a great opportunity for those looking in the field of sales or business. Great Opportunity for Students! As an associate Weed Man will enjoy: Ability to work independently as part of a team Competitive Salary and Bonus Program Varying Benefit Packages Industry and Company Training Advancement Opportunities
    $37k-54k yearly est. 60d+ ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer Service Advocate job 11 miles from Greenwood

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly 32d ago
  • Customer Relations Specialist

    Big Sandy Superstore 4.0company rating

    Customer Service Advocate job 14 miles from Greenwood

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Customer Relations Specialist Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES
    $27k-38k yearly est. 22d ago
  • Commercial Ice Service Support Liaison

    BWS Manufacturing

    Customer Service Advocate job 11 miles from Greenwood

    At Bottleless Nation, we’re not just revolutionizing hydration with eco-friendly water and ice solutions, we’re building a team where you can grow, thrive, and make a real impact. Over the past decade, we’ve partnered with businesses nationwide to eliminate plastic bottles and promote a healthier planet. Job description Omniflow Water, the product division of Bottleless Nation, is seeking a dedicated Industrial Ice / Commercial Ice expert to join our team in our fast-growing Indianapolis facility. In this role, you will play a key part in fielding calls from our service techs, while troubleshooting units over the phone and/or deciding if we place a warranty claim. Experience with Scotsman, Hoshizaki, or Manitowoc ice machines is highly desired Requirements 5+ years of experience servicing commercial/industrial ice machines Strong understanding of the warranty process, must possess excellent judgement in determining if a claim should be made, and manage process through completion Effectively communicate technical information and service procedures over the phone Ability to work onsite in our Indianapolis facility Monday-Friday A high school diploma, GED, or equivalent (trade school a plus) Why Join Us? At Omniflow Water, we believe in lifting each other up. Our Servant Leadership approach means your leaders are here to support your success, not just direct tasks. You’ll work with a fun, collaborative team that values your ideas and invests in your growth through hands-on training, cross-training opportunities, and clear paths to advance within our growing company. We’re looking for people who are eager to learn, ready to contribute, and excited to be part of a meaningful mission. Whether you’re starting your career, switching paths, or bringing hands-on experience, we welcome your unique perspective and energy to our diverse team. Ready to join a team that’s making a difference for the planet and your career? Apply today by submitting your resume . We can’t wait to meet you! Omniflow Water is an equal opportunity employer. We welcome applicants of all backgrounds and abilities and are committed to providing reasonable accommodation to ensure everyone can thrive. Learn more about our mission to reduce plastic, commitment to promote environmental responsibility, and our investment in service here: ***********************************************************************
    $28k-39k yearly est. 6d ago
  • Customer Relations Specialist

    Brandsource

    Customer Service Advocate job 14 miles from Greenwood

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Vision insurance Customer Relations Specialist Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #BSSALES Compensation: $14.00 - $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $14-15 hourly 20d ago
  • Analyst, Inside Sales - Customer Sales Representative, Animal Health

    Cardinal Health 4.4company rating

    Customer Service Advocate job 11 miles from Greenwood

    **Schedule: Monday - Friday, 10:30-7:30 pm EST, but can be flexible as needed.** This position can function remotely from anywhere in the Mountain, Pacific, and Central time zones within the United States. **What** **Customer Sales Representatives** **contributes to Cardinal Health** Customer Sales Representatives are responsible for driving sales and services to an assigned group of animal hospitals and clinics. You will create new business partnerships while supporting and strengthening relationships with the current customers. The sales cycles will tend to be simple and short-term in nature and may or may not lead to a long-term customer relationship. **Responsibilities** + Conducting outbound sales calls to targeted groups of customers with the objective(s) of new account acquisition; existing account expansion; and existing account retention. + Solicit competitive intelligence information from customers. + Develop and maintain strong customer relationships with an assigned group of customer accounts. + Contribute to overall development and continuous improvement of the Veterinary Inside Sales function. **Qualifications** + Bachelor's degree preferred, but not required + Prior experience working in a veterinary clinic or practice, LVT or Vet Technician experience preferred + 1-2 years previous sales experience preferred (inside sales/telesales and/or extensive knowledge of the veterinary or pharmaceutical industry) + Excellent communication skills + Basic keyboarding and computer skills + Self-motivated to achieve goals **What is expected of you and others at this level** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with Manager or senior peers on complex and unusual problems + Strong selling and negotiation skills + Strong interpersonal skills: ability to make personal connections with customers + Articulate and courteous phone manner + Strong customer service skills + Good decision-making skills + Ability to work in a fast-paced environment and manage multiple tasks + Ability to work effectively in a team environment + Strong organizational skills; attention to detail + Proficient in Microsoft Word and Excel and Outlook **Anticipated pay range:** $52,990-$64,014 (includes targeted variable pay) **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 08/06/2025 *if interested in opportunity, please submit application as soon as possible The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. \#LI-Remote _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $53k-64k yearly 40d ago
  • Customer Service Agent

    EKM Staffing and Search Solutions

    Customer Service Advocate job 11 miles from Greenwood

    •$10 - $16+/ hour, plus bonus potential •Work from Home - Part-Time or Full-Time •Customer Service by phone and chat openings •Yearly Scholarships •Christmas Bonus We are actively recruiting for our virtual call center. We offer part-time opportunities that you can work from home or your dorm room. Work with one (or more) of our name-brand clients 15-25 hours each week. Set your schedule up around your life. NO outbound sales calls ever. Customers call you for help with their orders, vacation planning or roadside assistance depending on which client you are placed with. To find out more, visit our website and click Apply Now. If a flexible schedule is important to you, check us out and decide if you want to partner with us.
    $10-16 hourly 60d+ ago
  • Licensed P&C Customer Service Agent

    Insight Global

    Customer Service Advocate job 31 miles from Greenwood

    Insight Global's client is seeking a licensed Property & Casualty Commercial Customer Service Agent in Columbus, IN for a direct hire opportunity. Our client is an independent family owned insurance agency offering a wide range of insurance products. This role is ideal for a self-starter with strong communication skills, emotional intelligence, and a passion for serving others. Youll work closely with clients to provide tailored commercial insurance solutions and maintain long-term relationships. The P&C Agent will work fulltime onsite Monday - Friday. Key Responsibilities Manage and service a book of commercial insurance clients. Provide expert advice on commercial insurance products and coverage options. Process policy changes, renewals, and endorsements. Communicate effectively with clients, underwriters, and carriers. Maintain accurate records in the agency management system. Collaborate with team members to ensure client satisfaction and retention. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements Active Property & Casualty (P&C) Insurance License 5+ years experience in commercial lines insurance Excellent interpersonal and communication skills Strong organizational and problem-solving abilities High emotional intelligence and a team-oriented mindset Vertafore null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.
    $23k-30k yearly est. 5d ago
  • Account Specialist II - Centralized Transaction Operations Customer Service Team

    Jpmorganchase 4.8company rating

    Customer Service Advocate job 11 miles from Greenwood

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
    $47k-66k yearly est. 42d ago
  • Service Center Rep

    Josephson-Wallack-Munshower Neurology, PC

    Customer Service Advocate job 11 miles from Greenwood

    Type: This is a full-time position. Normal working hours are Monday-Friday 8a-5p Classification: Nonexempt Summary/Objective: Responsible for handling incoming calls, scheduling appointments and prompt patient service. Supervision Received: Reports to Office Manager and/or Team leader. Supervision Exercised: None. Education: High School Diploma or GED Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Essential Functions: Answers and screens all calls and emails per clinic guidelines; directs appropriately to Physicians, other medical personnel, administrators and support staff. Takes messages following guidelines related to timeliness and accuracy and processes appropriately. Places return calls as requested. Maintains physician schedules to fill openings. Completes clerical work associated with incoming referrals from outside medical sources. Processes paperwork for new clients efficiently and in accordance with protocols. Obtains pertinent information from new patients by asking them to complete surveys or interviews in a courteous and professional manner. Collects data for the admission process. Respects client or patient dignity and confidentiality. Adheres to the facility dress code and appears professional at all times. Respects patient confidentiality. Assists other departments, as directed. Other duties, as assigned The jobholder must demonstrate current competencies applicable to job position. Competencies: Demonstrates the ability to use standard office equipment such as telephones, computers, copiers, fax machines and others. Displays the ability to communicate with others effectively, listen closely and convey points clearly. Proficient with computer programs which may include Microsoft Word, Excel, Outlook and others. Demonstrates excellent patient service skills and the ability to calm patients quickly who may be distraught. Knowledge of clinic policies and procedures. Knowledge of patient service principals and techniques. Skill in screening and directing calls in a polite and professional manner Demonstrated knowledge of telephone equipment and computers Ability to work cooperatively as a member of clinics service team Travel: No travel is required. Work Environment: This job operates in a clinical office setting within a confined cubical area. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is role requires one to sit, stand and walk for 8-9 hours per day. This would require the ability to lift objects up to 30 lbs., open filing cabinets and bend or stand on a stool as necessary. This role requires full range of motion, manual dexterity, and hand-eye coordination. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working condition may change as needs evolve at any time with or without notice. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Requirements Experience: Minimum of two years of experience in telephonic customer/patient service operations, preferably in health care setting. Medical terminology preferred. Education: High School Diploma or GED
    $28k-36k yearly est. 54d ago
  • Account Specialist II - Centralized Transaction Operations Customer Service Team

    JPMC

    Customer Service Advocate job 11 miles from Greenwood

    At Chase, you will focus on business results by offering options and finding solutions to help our customers. The Centralized Transaction Operations Customer Service Account Specialist's work is creative, exciting, and different every day. As an Account Specialist II in Centralized Transaction Operations Customer Service department, you will take approximately 80 - 120 inbound calls a day from checking and savings account customers. By building a strong rapport with your customer, you will be able to make an impact on the business. Your passion for customer service, inner competitiveness will allow you to excel in our fast paced environment. Job responsibilities Work in a call center environment that requires 100% phone-based customer interaction Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers Communicate with customers in a metrics-driven environment Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment Take ownership of each customer interaction while treating them with respect and responding with empathy Work both independently and in a team environment Abide by all applicable regulatory and departmental practices and procedures Required qualifications, capabilities, and skills 2+ years of customer interaction or customer support experience required, either by phone or face-to-face 1+ years computer experience, utilizing multiple computer applications in a Windows-based environment Ability to multitask using a computer and simultaneously provide customer support Comfortable in a fast-paced, consistently changing environment Preferred qualifications, capabilities, and skills Previous experience working in a Hospitality, Restaurant or Retail industry Have a passion for helping people by solving problems, presenting, and explaining solutions Branch experience Work Schedule: Monday - Friday hours vary schedule will fall between 10:00am - 9:00pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. Specific schedule information will be provided by the Recruiter.
    $23k-34k yearly est. 7d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Greenwood, IN?

The average customer service advocate in Greenwood, IN earns between $27,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Greenwood, IN

$32,000
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