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Customer service advocate jobs in Hamden, CT

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  • Radiology Coordinator - Urgent Care

    Middlesex Health 4.7company rating

    Customer service advocate job in Old Saybrook, CT

    Highlights Department: Urgent Care Middletown Hours: 38.00 per week Shift: Shift 1 The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality. Essential Duties & Responsibilities Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards. Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints. Provides a high level of expertise to mentor staff/students and problem solving. Perform regular QC checks and coordinate machine maintenance as needed. Perform regular QA checks for each technician. Provide coaching and additional training when necessary. Address and record any errors or incidents with technicians. Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs. Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale. Applies the principles of teamwork in all aspects of providing patient services. Minimum Qualifications Graduate of a JRCERT accredited Radiography program. ARRT Certification/Eligible in good standing State of Connecticut License/Eligible High School Diploma or GED equivalent Preferred Qualifications Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required. One to three years leadership experience including coaching and counseling staff, and developing staff schedules. Bachelor degree or equivalent experience preferred. Demonstrated high level of technical expertise and competency in two or more imaging modalities. Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required. Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required. Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required. Demonstrated flexibility, teamwork and the ability to build consensus required. Computer skills including word processing and spreadsheets preferred. Comprehensive Benefits Offered Competitive and affordable benefits package Shift Differentials Continuing Education assistance Tuition reimbursement Student Loan relief through Fiducius Quick commute access from I-84, Route 9 and surrounding areas About Middlesex Health The Smarter Choice for your Career! Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
    $36k-43k yearly est. 2d ago
  • Customer Support Specialist

    Passive Plus

    Customer service advocate job in Huntington, NY

    iNRCORE Group is a leading, vertically integrated provider of highly engineered, high-reliability, and high-performance passive electronic components. We are known for manufacturing proprietary magnetics, capacitors, resistors, filters, and more. We serve mission-critical data and power applications in the Defense, Aerospace & Avionics, Space, Smart Grid, Medical, AI/Data center, and Hi-Rel industrial markets. iNRCORE Group currently has fourteen (14) manufacturing facilities across the globe with more than one thousand (1000+) employees - and growing! Our business entities include company names such as Bicron, Coast Magnetics, DYCO, Gowanda, iNRCORE, Passive Plus, RCD, Sentran, TTE, and Vanguard Electronics. Our organization has a world-class reputation for innovation, quality products and expertise, and outstanding leadership. Our talented staff is what makes this all possible. We are actively seeking to hire highly skilled professionals to meet our growing demand and join our expanding team(s). We currently have an opening for a Customer Fulfillment Representative in our PPI facility, located in Huntington, NY. This position is critical to the success of PPI and will be supporting customer engagement, account management, and internal coordination to drive revenue growth. The Customer Fulfillment Representative serves as a key point of contact for customers, ensuring accurate order fulfillment, timely communication, and support throughout the sales process. This role reports directly to the Director of Program Management. The ideal candidate for this position should be technically proficient with a strong understanding of electronic components, experienced in managing customer accounts and driving sales growth, highly organized, detail-oriented, and results-driven. The candidate should also be skilled in building relationships, collaborating with cross-functional teams, and comfortable working in a fast-paced, technical sales environment. Details of the Role: The Customer Fulfillment Representative will be responsible for receiving & shipping product, preparing and issuing customer quotes, confirming and processing orders, rescheduling, and providing responsive customer service. This role emphasizes virtual communication and proactive outreach to maintain and grow relationships with OEMs, distributors, and contract manufacturers. You will coordinate and respond to customer requests for pricing and delivery, ensure compliance with export regulations and update CRM systems. Daily activities include direct communication with customers via phone, email, and electronic portals, coordinating with internal departments to meet customer requirements, and supporting outside sales representatives with information and leads. Duties and Responsibilities: Shipping: Receive parts from manufacturers and process documentation in ERP system. Allocate parts to orders, coordinate and adjust orders as needed to meet customer demands and requests. Knowledge of domestic and international shipping procedures required. Communicate with internal teams to ensure customer requirements and delivery expectations are met. Identify and collaborate change orders to meet customer demand internally with team members. Ensure compliance with export regulations and government/military contract requirements as instructed. Apply high attention to detail in reviewing orders to ensure accuracy and efficiency. Additional duties as instructed by management. Inside Sales: Serve as the primary point of contact for assigned customer accounts. Coordinate and respond to customer requests for price and delivery quotations, ensuring margin targets are met. Prepare and deliver accurate quotes and proposals and follow up to secure new orders. Process customer orders and maintain up-to-date account information in CRM tools. Expedite orders with suppliers when necessary. Support outside sales representatives with information and leads. Respond promptly to customer inquiries and resolve issues professionally both verbally and via email. Qualifying Attributes and Skills Bachelor's Degree in Business, or equivalent work-related experience (High School Diploma minimum; BA preferred). Minimum of 5 years of experience in customer facing shipping position(s) & customer service, preferably in electronic components or manufacturing. Strong understanding of electronic components and familiarity with defense, aerospace, and high-reliability markets. Excellent communication skills (oral and written) and strong interpersonal skills. Proficiency in shipping software, preferably Starship. Proficiency in Microsoft Office Suite and CRM tools. Excellent attention to detail and organizational skills, identifying issues, adjusting changes, and pivoting to different demands as they arise. Ability to manage multiple accounts, prioritize effectively, and meet deadlines. Positive and professional attitude with strong problem-solving skills. Ability to work independently and as part of a team. Some knowledge of compliance requirements for government and military contracts, including export regulations. iNRCORE and its affiliated entities are an equal opportunity employer with a full suite of benefits offered to full-time employees. Excellent earning potential with qualifying annual bonuses Health, Dental, and Vision Benefits Elective Flexible Spending and Dependent Care Accounts Company paid and elective buy-up Life & AD&D Insurance Company paid Short-Term Disability and Elective Long-Term Disability Elective Critical Illness, Hospital Indemnity, and Supplemental Accident Coverage Benefits 401(k) Retirement Savings Plan with qualifying Company match Company paid mental health and Employee Assistance Program (EAP) Paid Holidays and paid time off (PTO) Employee Discount Program (LifeMart via ADP) iNRCORE, LLC and its affiliated entities is an Equal Opportunity Employer. All qualified applicants will be considered.
    $42k-67k yearly est. 3d ago
  • Client Service Associate - Social Security Disability

    Binder & Binder 4.2company rating

    Customer service advocate job in Islandia, NY

    Imagine a career where you change lives every day and directly impact families regaining stability, independence, and peace of mind. At Binder & Binder Social Security Disability Advocates, we fight for vulnerable clients, ensuring they receive the disability benefits they deserve. Our nationwide team blends expertise, compassion, and determination to guide clients through complex processes. If you're driven to make a difference-whether as an advocate, SSDI case manager, or support specialist-join us to transform lives and build a rewarding career with a trusted leader in disability advocacy. We give you: Potential for career growth Intensive training to perform a vital role The stability of working with a long-standing organization Friendly management that makes you smile A Chance to work with a close-knit team Staff longevity, with many of us here for over 10 years A successful company, winning thousands of cases since 1975 Primarily, you will: Handle customer communications (calls, emails, complaints, inquiries) Screen potential clients for benefits and gather their medical/personal information Manage deadlines, maintain detailed records, and update account statuses Work effectively with difficult personalities and challenging scenarios We require: Strong interpersonal and verbal/written communication skills Ability to work in a fast-paced, deadline-driven environment Excellent organizational, attention to detail and multitasking skills Computer literacy Starting salary: $19-21/hour. Client Service Associate, for immediate consideration, please email a resume to: **************************. An EOE m/f/d/v.
    $19-21 hourly 4d ago
  • Part-Time Customer Service Representative

    Ultimate Staffing 3.6company rating

    Customer service advocate job in Milford, CT

    We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction. Key Responsibilities: Serve as the primary point of contact for customers via phone, email, and online portals Accurately enter and manage orders in the ERP system, including sending order confirmations Provide timely updates on order status, shipping details, and general inquiries Onboard new customers by creating accounts and collecting necessary documentation Generate and send sales invoices upon order shipment Assist the sales team with preparing quotes for spare parts and product configurations Maintain detailed and accurate records of customer communications and transactions Support general administrative tasks and other duties as assigned Qualifications: Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus) High school diploma required; some college coursework preferred Strong communication skills-both written and verbal Highly organized with strong attention to detail Able to multitask and adapt in a dynamic, start-up style environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with ERP or CRM software All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $31k-37k yearly est. 1d ago
  • Customer Service Representative

    Amphenol RF

    Customer service advocate job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 2d ago
  • Customer Service Delivery Advocate

    Carvana 4.1company rating

    Customer service advocate job in Calverton, NY

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'? Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $22/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: Pay Range: $22-$24 hourly Starting Pay: $22/hr At 3 Months: $23/hr At 6 Months: $23.75/hr In your first year, you can progress from $22/hr to $25/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy a one time $1 increase in their first 90 days, and an additional $0.75 increase in their pay every 90 days thereafter. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings. Benefits + Perks: We continually invest in our team members' success because when our team members grow, we grow. Here is how we invest in you: Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter) Education Support: We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company. We also offer an Employee Stock Purchase Plan discount! Professional Development: Extensive internal growth and professional development opportunities And more! About the Role: We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive Complete customer paperwork and include thorough notes in our customer tracking system Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements . * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) . Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) Must be able to read, write, speak and understand English Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions Legal stuff This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This roles is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English."
    $22-24 hourly 12d ago
  • Customer Service Representative

    Upshot Recruiting

    Customer service advocate job in Norwalk, CT

    Title: Customer Service Representative / Inside Sales Pay Range: competitive salary, bonus opportunity Benefits: Employee Health Benefits 100% Covered, 401K Growth Opportunity: rapidly growing company that will have many opportunities for promotions Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses. Responsibilities: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide accurate information regarding products and services to enhance customer satisfaction. • Perform data entry tasks to maintain up-to-date customer records and interactions. • Conduct outbound calling to existing clients for follow up on customer feedback or promote new services. • Collaborate with team members to resolve complex customer issues effectively. • Maintain a positive attitude while managing multiple tasks in a fast-paced environment. Ideal Candidate Profile: • Excellent verbal and written communication skills • Strong client service orientation with the ability to empathize with customers' needs. • Experience with order management systems and CRM software is a plus. • Ability to communicate efficiently while engaging with customers on various platforms. • Sales experience is beneficial for promoting products and services effectively. • multilingual abilities are a plus
    $29k-38k yearly est. 5d ago
  • Customer Service Professional

    Keter Environmental Services LLC 4.0company rating

    Customer service advocate job in Stamford, CT

    About Us Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information. Job Purpose As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience. Duties and Responsibilities People Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training. Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support. Operations Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores. Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations. Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency. Stakeholder Management Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise. Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions. Strategy Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation. Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty. Performs other duties as assigned. Qualifications Education & Experience: High school diploma or GED required Associate's or Bachelor's degree in Business, Communications, or a related field preferred Familiarity with customer service principles, including active listening and empathy. Experience using phones, email or live chat to communicate with customers. Understanding of the company's products, services, and policies to provide accurate information. Ability to handle customer inquiries, complaints and services. Basic troubleshooting and problem-solving techniques. Strong written and verbal communication skills. Knowledge & Skills: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Ability to handle customer inquiries professionally and resolve issues effectively. Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Work Conditions/Physical Requirements Office environment. Noise level is moderate. Work is primarily performed at a desk using a computer and other standard office equipment Occasional walking to meetings or shared office equipment may be required. Ability to work after normal business hours as needed. Waste Harmonics Keter Comprehensive Benefits Package Competitive Compensation Annual Bonus Plan at Every Level Continuous Learning and Development Opportunities 401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental Insurance Vision Insurance (Company Paid) Life Insurance (Company Paid) Short-term & Long-term Disability (Company paid) Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer 7 Paid Holidays At Waste Harmonics Keter , we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
    $31k-45k yearly est. Auto-Apply 60d+ ago
  • Customer Support Representative

    Artech Information System 4.8company rating

    Customer service advocate job in Hauppauge, NY

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Responsibilities 1. Provides assistance to customers during all phases of the inventory process. 2. Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories. 3. Maintains appropriate response times and abandon rates as defined in the department's goals. 4. Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer. 5. Serves as a liaison to assist client care teammates, account managers, IT and operations staff at all levels to support the needs of the customers. 6. Prepares and enters required client information/requests into department's database to document customer interaction and resolution. 7. Obtains a working knowledge of product functionality/ performance and troubleshooting methodologies to assist clients when they call in for assistance. 8. Maintains a working knowledge of the computer programs currently in use in the department. 9. Performs other duties as assigned. Qualifications Qualifications 1. HS diploma or equivalent level required. 2. Prefer some prior customer service experience. 3. Excellent communications skills. 4. Computer literate; exposure to Windows environment. Additional Information For more information, Please contact Shobha Mishra ************ sent me your resume shobha.mishra ATartechinfo.com
    $37k-47k yearly est. 1h ago
  • Customer Service Professional

    Waste Harmonics LLC

    Customer service advocate job in Stamford, CT

    About Us Over the past 25 years, Waste Harmonics Keter has been at the forefront of the waste and recycling industry, delivering innovative, data-driven solutions. We help companies right-size their waste operations and get out of the waste business with industry-leading expertise, state-of-the-art waste technologies, and industry-leading customer service. Visit Waste Harmonics Keter for more information. Job Purpose As a Customer Service Professional (CSP), you are a key representative of Waste Harmonic Keter's commitment to customer satisfaction and operational excellence. You will ensure a seamless, solutions-oriented experience for clients across diverse industries by efficiently resolving inquiries, addressing service needs, and maintaining high customer satisfaction. This role demands professionalism, accuracy, and collaboration, while upholding the company's values and consistently enhancing the customer experience. Duties and Responsibilities People Self-Development - Invests in ongoing professional development through continuous learnings, feedback integration, goal setting, and cross-training. Team Collaboration Enhances team performance by fostering knowledge sharing, open communication and mutual support. Operations Performance Metrics - Consistently meets or exceeds key performance indicators (KPIs), including resolution times, response rates, and customer satisfaction scores. Data Management - Ensures integrity and accuracy in CRM documentation, supporting informed decision-making and efficient operations. Process Adherence - Rigorously follows standardized workflows, scripts, and SOPs to maintain regulatory compliance and service consistency. Stakeholder Management Collaboration - Collaborates across teams and functions to resolve issues and elevate customer experience through shared expertise. Customer Engagement - Cultivates trust-based relationships by understanding customer needs and delivering tailored, value-driven solutions. Strategy Continuous Improvement - Analyzes customer feedback and service data to identify recurring issues, enabling proactive improvements and service innovation. Customer-Centric Focus - Delivers high-quality service aligned with company goals to enhance customer satisfaction, retention, and long-term loyalty. Performs other duties as assigned. Qualifications Education & Experience: High school diploma or GED required Associate's or Bachelor's degree in Business, Communications, or a related field preferred Familiarity with customer service principles, including active listening and empathy. Experience using phones, email or live chat to communicate with customers. Understanding of the company's products, services, and policies to provide accurate information. Ability to handle customer inquiries, complaints and services. Basic troubleshooting and problem-solving techniques. Strong written and verbal communication skills. Knowledge & Skills: Previous experience in customer-facing roles such as retail, hospitality, or call centers. Ability to handle customer inquiries professionally and resolve issues effectively. Ability to meet or exceed performance goals in a customer service setting. Strong communication skills with a focus on clarity and professionalism. Awareness of performance metrics such as response time, first-call resolution, and customer satisfaction. Work Conditions/Physical Requirements Office environment. Noise level is moderate. Work is primarily performed at a desk using a computer and other standard office equipment Occasional walking to meetings or shared office equipment may be required. Ability to work after normal business hours as needed. Waste Harmonics Keter Comprehensive Benefits Package Competitive Compensation Annual Bonus Plan at Every Level Continuous Learning and Development Opportunities 401(k) Retirement Savings with Company Match; Immediate Vesting Medical & Dental Insurance Vision Insurance (Company Paid) Life Insurance (Company Paid) Short-term & Long-term Disability (Company paid) Employee Assistance Program Flexible Spending Accounts/Health Savings Accounts Paid Time Off (PTO), Including birthday off, community volunteer hours and a Friday off in the summer 7 Paid Holidays At Waste Harmonics Keter , we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome candidates from all backgrounds to apply.
    $40k-80k yearly est. Auto-Apply 60d+ ago
  • Field Service Professional - Hartford, CT

    Vivint 4.6company rating

    Customer service advocate job in Hartford, CT

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. **Why Join Our Technician Team?** + Competitive hourly base plus uncapped commission + Comprehensive paid training & Ongoing coaching and support + Company take-home vehicle and gas card + Cell phone and work tablet + We provide all tools necessary to perform the job - We'll ship everything to you directly! + 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! **Why Join Vivint?** + Ten paid holidays + Two weeks paid time off + Employee pricing on smart home products + Medical/Dental/Vision/Life coverage + 401(k) plan with matching + Career development and leadership opportunities + Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity **A Day in the Life:** As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. **Who we're looking for:** Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! + Exceptional customer service skills + Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician + Clean driving record and valid license + Someone who thrives in a team environment as well as independently **Minimal Requirements:** + Candidates must live within a 20-mile radius of the city **Physical demands of the job:** + Lift and carry up to 45 lbs. + Climb ladders up to 14 feet + Work in attics and other limited-space areas + Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. The base hourly range for this position is: $24.01 - $26.05* *The base hourly range above represents the low and high end of the hourly range for this position. Actual pay will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
    $24-26.1 hourly 60d+ ago
  • Executive Home Care OVERNIGHT AND WEEKEND CAREGIVERS

    Executive Home Care

    Customer service advocate job in Wallingford, CT

    Benefits: 401(k) Paid time off Training & development WE OFFER Competitive Compensation: $16.35-$17.00 based on experience. Flexible Scheduling: Agency requires four-twelve hour commitments . Comprehensive Health Benefits: Access health insurance options. Continuous Development: Engage in ongoing training and professional growth.. Supportive Work Environment: Thrive in a collaborative workplace. Referral Incentives: Benefit from referral bonuses. Consistent Assignments: Build enduring client relationships through ongoing shifts. Meaningful Impact: Make a significant difference in the lives of individuals coping with medical conditions and age-related challenges. QUALIFICATIONS: High School diploma or equivalent is preferred. Car preferred. Companions do not require licensing Graduated from an accredited Certified Nurses Aide program preferred Active CNA/HHA license preferred Adequate health status to perform described duties. Ability to safely handle body fluids and hazardous waste products. Must have the ability to effectively communicate with patients and staff. Must meet personnel qualifications. RESPONSIBILITIES AND DUTIES: Provides direct and indirect personal care to the patient in the home setting. Utilizes safety measures in the provision of care. Maintains effective communication with supervisor regarding patient's condition. Follows written assignment to deliver patient services developed by an appropriate health care professional. Documents and submits accurate accounts of services provided. Observes the patient for changes in condition and behavior and report to the supervisor. Submits required documentation in a timely manner. Adheres to the role of the Certified Nurses Aide in the home setting as defined in state regulation. The CNA shall not change sterile dressings, irrigate body cavities such as giving an enema, irrigate a colostomy or wound, perform gastric irrigation or enteral feeding, catheterize a patient, administer medication, apply heat by any method, care for a tracheostomy tube, nor provide any personal health service which has not been included in the plan of care. Compensation: $16.35 - $18.00 per hour Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones. Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field. Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential. Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided. Explore Opportunities Near You If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
    $16.4-17 hourly Auto-Apply 60d+ ago
  • Customer Service Agent

    Herzog Contracting Corp 4.4company rating

    Customer service advocate job in New Haven, CT

    TransitAmerica Services, Inc. is currently looking for qualified Customer Service Agents to operate our customer service center in New Haven & Hartford, CT to join our team. is $23.00 per hour. Duties and Responsibilities: * This is a non-exhaustive overview of the job duties for this position. * Answer customer questions and assist in ticket sales through ticket vending machines and mobile app. * Answer telephone inquiries. * Provide timely service information regarding train schedules and any related delays. * Responsible for updating all information/displays regarding trains and track numbers and all public-address announcements. * Responsible for securing, transporting and logging lost and found items. * Manage and maintain Customer Service database using Salesforce. Attempt to contact customers in a timely manner and dispose of unclaimed items according to company policy. * Maintain/update any printed materials for all stations. * Assist in processing refunds and contacting passengers to gather information. * Assisting passengers in the station, boarding and alighting the train. * Be responsible for providing outstanding, friendly, customer service to all stations. * Required to disseminate information to the public related to the operation of the CTrail Intercity passenger rail service. * Assist with the sale of tickets using cash; credit or debit cards; manage lost and found and address customer complaints, refunds, and concerns. * This position will assist the Customer Service Manager and Office Manager with other duties as assigned. * Regular and consistent engagement, participation and promotion of Herzog's Culture and its essential behaviors are a requirement for this position. * Regular and predictable attendance and punctuality are a requirement for this position. * Other duties as assigned. Qualifications: * High School diploma or equivalent. * Bi-lingual in Spanish preferred but not required. * Prior customer service experience is preferred. * Connecticut Driver's License preferred. * Must be proficient in MSWord, Excel, and Outlook. Familiar with the use of mobile apps and Microsoft Teams * Ability to compose well written emails that are clear and concise. * Must be able to reconcile cash, credit and debit card transactions. Pre-Employment Requirements: * Subject to pre-employment background check and motor vehicle report review. * Subject to pre-employment physical, medical evaluation, and drug screen. * Successfully complete and maintain any required safety certification and testing on an annual basis. Physical Requirements: The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This is a non-exhaustive overview of the physical requirements of this job. * Work primarily in an office environment. * Frequently sits for extended periods of time. * Frequently use a computer keyboard and office related equipment. * Requires occasional standing, walking, lifting, stooping or bending. * Must successfully pass color/vision examinations as required by the position. * Must be able to hear and distinguish auditory signals as required by the position. Safety: * Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all. Benefits: * Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations. Why Herzog: Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas. Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects. We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence. Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results. Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team. We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today. It is the policy of TransitAmerica Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.
    $23 hourly Auto-Apply 60d+ ago
  • Customer Relations Specialist (Internet Sales)

    Smith Haven Chrysler Jeep Dodge Ram

    Customer service advocate job in Saint James, NY

    This is an outstanding opportunity to become a member of our rapidly expanding Retail Customer Experience Center. Our department answers inbound inquiries, sends the proper information and follows up with friendly phone calls and emails. We are looking for the right person with the following skills - Very process oriented and organized, Very friendly - Goal oriented - work for hourly rate and commission/bonus, Persistent you know how to get things done. This is a commission based job and an employee in this position would earn a weekly salary and commission. Pay plans are determined by a multitude of factors including but not limited to, prior experience and education. ***Willing to train**** Other Duties Include: - Answering incoming phone calls - Answer internet leads by a timely matter - communicate with our customers via phone, text and email - Logging Customer details and comments in our CRM. -Maintaining contact with our customers to make sure they are being taken care of - Consistently going through all customer base to follow up with all customers - Scheduling and following up with any no show customers -Multitasking, constantly taking leads and answering the phones -Maintain and communicate with all customer bases -Work closely with the sales team - Friendly, enthusiastic and reliable team player, positive attitude No previous automotive experience is necessary. However, the right person with customer service skills, hospitality, bartender, barista, telephone sales, call center or similar experience is preferred. Hourly rate and performance bonus. Based on experience. Some evening and weekend hours - full time position. We offer: Free College Tuition for all Chrysler employees and their family members, including textbooks! 401K Retirement Plan! Top-of-the-Line Health Plan! Dental and Vision Insurance Plans! Flexible Work Schedule for most departments. Above market pay plans! Direct Deposit! Newly Refurbished State-of-the-Art Facilities! Upward Career Mobility! Multiple examples in the company of employees moving up the ranks! From Lot Person to General Sales Manager! Paid vacation and sick/personal time for all full time employees! Credit for Volunteer Work! Paid on-the-job training! Pleasant, professional work atmosphere! Sales employees receive 6 full weekends off per year, in addition to any sick or vacation time! Employee feedback encouraged by management! Yearly employee feedback surveys! Yearly reviews for most positions. Big corporation level of HR Department, in a small company! Full employee handbook, etc. Growing company! Constantly adding employees! Great opportunities! Company donates to various charities and the local Long Island community! Generator on Premises! Always operational! Rigorous vetting process, drug testing, personality assessments, etc. To make sure all employees are the Best-of-the-Best! Huge advertising budgets and campaigns. Huge opportunities for a constant stream of business! Bustling stores! Monthly management meetings in each department to ensure all problems are quickly identified and deal with efficiently. Requirements Strong communication skills via phone and email Effectively manage assigned leads according to our process Set and confirm appointments that show Work with sales staff to coordinate follow up and appointments Strong sense of urgency Ability to engage with our customers in a friendly manner Efficiently complete phone calls and emails Strong written and verbal communication skills Ability to handle rejection Time management and organization skills Salary Description Salary plus commission
    $38k-62k yearly est. 60d+ ago
  • Call Center Specialist

    Connex Credit Union 3.6company rating

    Customer service advocate job in North Haven, CT

    Job Details North Haven HQ - North Haven, CT Full Time $16.36 - $20.00 Hourly BankingCompany Details Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission. Benefits: Competitive compensation. Medical, Dental and Vision coverage. Paid time off. 401K contributory plan with company match. The opportunity to become involved in community outreach. Description The primary function of the Financial Needs Specialist is to serve as a call center representative in the Member Service Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member's financial life utilizing Connex's products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. A Financial Needs Specialist requires a unique blend of patience, inquisition and problem solving skills. They must work resolve issues efficiently primarily resolving problems on the first call. Essential Functions and Responsibilities: Answers all inbound phone calls in an accurate, timely manner while adhering to all call center standards Promptly responds to member requests via web chat and email Conducts outbound calling as directed for sales and service needs Delivers superior quality service while adhering to corporate, regulatory and audit guidelines Takes ownership of member problems and works them until completely and satisfactorily resolved - Utilizes problem solving skills and thinks independently to resolve these issues Reviews and approves requests for exceptions to Connex procedures and fee reversals up to approved limits. Refers requests above limits to the Director or Assistant Director of Member Service Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members Improves each member's financial life by offering appropriate products and services during phone calls and other contacts Processes loan applications for members and assists them with questions they may have in regards to the consumer lending products Meets all sales and service goals consistently and contributes to the fulfillment of all Connex Credit Union goals Actively participates in team meetings, roundtables and additional training courses as requested Performs other duties as requested to serve members and support the mission goals of the Member Service Center and Connex Credit Union as a whole Performance Measurements (if applicable): Qualifications and Requirements: Ability to maintain the confidentiality of member information Ability to work collaboratively within the call center environment Strong communication and sales skills Bilingual applicants preferred but not required High degree of responsibility and integrity Proficiency in Microsoft Office suite Flexible about work hours and shifts to accommodate business and member needs - Includes rotating Saturdays and occasional after-hour meetings High school degree required; bachelor's degree desirable 1-2 years experience required
    $16.4-20 hourly 60d+ ago
  • Auto Customer Service Reps

    Lake Norman CDJR

    Customer service advocate job in Islandia, NY

    20320 Chartown Dr., Cornelius, NC 28031 Automotive Service Technician / MechanicFlat Rate Pay + Great Benefits!$30 - $50 per hour! $10,000 - $24,000 Sign-on Bonus for MOPAR-Certified Techs! Experienced Mopar Techs Can Earn $100,000+ a Year! We Pay More for Your Certifications! Relocation Allowance Line Tech Production Bonuses Paid Twice a Year, Yes Twice not Once! (See Below **) Immediate PTO on Day 1 and 13 Days When the New Year Rolls Around! 5-day Work Week Schedule A/C Shop All New Equipment Big Homes Low Taxes Walk-In Applicants are Also Welcome Are you passionate about automotive repair? At Lake Norman CDJR, we believe that if youre not having fun fixing cars, then youre not doing it right! If you have the knowledge and are looking for a career with a company to take you places; a company to understand your worth, your expertise, and your vision look no further YOU HAVE FOUND US. Why Lake Norman CDJR? We have a brand-new huge dealership located blocks from the lake, lots of fun, sun and restaurantsnearby. AC shop, all new equipment Support staff, car washes and valets A Shop Foreman who has decades of experience to help you turn the most hours and have FUN! ** Ask about our Wrench & Relax Program: Every six months a Technician production bonus is paid out. Instead of a bonus once a year, they get two! JUNE PAYOUT & DECEMBER PAYOUT - 2nd week of the month We offer: Generous pay plan! $30 - $50 per hour! $10,000 - $24,000 Sign-on bonus for MOPAR-certified Techs Great benefits including Medical, Dental, Vision and Life insurance 401(k) Paid vacation Short- and Long-Term Disability Employee discount program Continued training and opportunities for advancement Responsibilities - Service Technician: Diagnose faults and confirm findings with the supervisor Inspect, repair, or replace parts and components of automotive systems as required Test and adjust repaired systems to the manufacturers performance specifications Advise customers on work performed, general vehicle condition, and future repair requirements Complete reports to record problems and work performed Other duties may be assigned according to skills and certifications Qualifications/Requirements - Service Technician: Experience required Must be passionate about the automotive industry Well organized, possess a good work ethic and a positive attitude Hard-working, self-motivated and have excellent time management skills Valid drivers license with a clean record A valid Motor Vehicle Inspection License is a plus! Please upload your resume.Completing the online assessment will grant you priority consideration! Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service
    $31k-40k yearly est. 30d ago
  • Customer Service Agent (call center)

    Hire Evolution Consulting

    Customer service advocate job in East Hartford, CT

    Job Description East Hartford, CT - Onsite Customer Service Agent | $19.36/hr Shift: Monday to Friday, 8:00 AM to 5:00 PM (8-hour shifts) Pay Rate: $19.64 per hour Schedule: Full-time, 40 hours per week Long term contract Launch Your Career in a Dynamic Office Environment! Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment. What You'll Do: Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions. Develop and refine your administrative skills through responsibilities such as data entry, scanning, and mail sorting, ensuring efficient workflows and excellent service delivery. Enhance your precision and speed with real-world experience in processing essential business functions. Why Apply to This Role: Gain valuable expertise in administrative operations and data management-skills highly sought after in a variety of industries. Work with a supportive team that values accuracy, efficiency, and professional growth. Build a strong foundation for future roles in office administration, operations management, or related fields. What We're Looking For: Typing speed of at least 35 WPM. At least 6 months of call center experience in a fast-paced environment. A proactive attitude and a drive to excel in a professional office At least 6 months of recent fast-paced inbound call center experience
    $19.4-19.6 hourly 6d ago
  • Personal Lines Customer Service Agent

    Gail Audibert Associates

    Customer service advocate job in Fairfield, CT

    We are currently searching for Customer Service Agents to join us in one of our Connecticut locations. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role. The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries. We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more. Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must. The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
    $29k-36k yearly est. 60d+ ago
  • Customer Service Advisor

    Summit Wash Holdings

    Customer service advocate job in Bedford Hills, NY

    Job DescriptionBenefits, and Perks- Commissions are paid every pay period- Medical, Dental, and Vision Insurance- Flexible scheduling- Paid Time Off (PTO)- Career Growth based on Performance and not Seniority - 75% of employees were promoted within Summit Wash Holdings- Referral Bonus up to $800.00 per qualified hire, dependent on position- Free Car Wash Membership Who are we? Summit Wash Holdings is a premier group of car wash brands growing throughout the Northeast, Midwest, and Southeast regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity, quality, and hospitality, all while maintaining a work-life balance. Our Mission is to provide a fast, quality car wash with friendly-spirited engagement and integrity. What do we want? We seek high-energy personalities that thrive in a fast-paced environment to provide a welcoming atmosphere for our Unlimited Wash Pass Members and a memorable first impression on our new car wash guests. A successful candidate would love working outdoors in all conditions and will be excited to roll up their sleeves to get the job done! You must be highly motivated and have an outgoing, friendly personality. All we ask is for you to share our passion for washing cars, creating memorable moments, and our obsession with exceptional guest service! Location: Russell Speeders Car Wash527 N Bedford Rd, Bedford Hills, NY 10507General Requirements Authorized to work in the U.S. 40 Hour Work Week (Including Evenings and Weekends) Basic Computer Skills Highly developed communication skills - bilingual a plus! Carwash experience to understand industry-specific challenges and opportunities preferred 8th Grade Proficiency or Above Physical Requirements Able to lift at least 50lbs. Ability to be on your feet for at least 8 hours at a time. Mobility to work in areas that require kneeling, crouching, or crawling. Capable of working in both extreme weather elements - hot and cold Responsibilities Consistently meets sales and quality metrics A keen eye for detail Answer questions regarding car wash services and plans Process payment transactions Maintain a safe and clean work area; keep alert for potential hazards Other duties as assigned Hourly Rate + Unlimited CommissionCompany Core Values S.E.L.F.Safety in Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations.Execution: With a focus on creating exceptional car wash experiences, we are committed to operational excellence in every aspect.Leadership: We believe in mentoring and empowering our teams to lead with integrity and achieve their best.Fun: A positive, spirited atmosphere is key to our success, making work enjoyable and fulfilling. At Summit Wash Holdings, success starts with the S.E.L.F., ensuring our teams feel supported, valued, and empowered to grow. We foster a culture of mutual respect, collaboration, and work-life balance while delivering on our promise to customers. Join us as we redefine the car wash industry through passion, integrity, and innovation! Summit Wash Holdings brands consist of Waters Car Wash, Russell Speeders Car Wash, Speeders Car Wash, and Fred's Car Wash.
    $29k-37k yearly est. 27d ago
  • Wellness Representative

    Restore Hyper Wellness Stamford

    Customer service advocate job in Stamford, CT

    Hyper Wellness Representative Restore Hyper Wellness Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, youre amazing! Thats what were all about at Restore, which means were always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience. Benefits of Joining Restore A competitive salary between $17/hr-$20/hr including monthly bonuses Complimentary and discounted access to Restores innovative wellness services Vacation time The knowledge that youre making a positive impact on peoples lives every day Career advancement opportunities Key Roles of a Restore Hyper Wellness Representative Sell memberships and packages in alignment with clients wellness goals Provide tours to new clients and educate on service pairings Assist clients over the phone and in person with questions about scheduling and memberships Ensure clients are completing waivers prior to running them through services Maintain a safe, clean and secure environment for all guests and employees Use multiple web-based platforms to communicate with leads and clients for booking Understand product and service pairings, including contraindications Act as first line of customer service around questions and concerns with clients Performing opening and closing procedures including using checklists and sales dashboards Represent the brand by embodying Restores core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle Qualities You Need to Succeed as a Restore Hyper Wellness Representative Youre passionate about health and wellness You have at least one year of customer service experience in a retail environment Available evenings and weekends Tech saavy and able to manage multiple web platforms throughout the day Communication and collaboration are some of your strong suits Now, a Little About Us Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore as the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America. Compensation details: 17-20 Hourly Wage PI1fc008a442e7-31181-35439792
    $17-20 hourly 8d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Hamden, CT?

The average customer service advocate in Hamden, CT earns between $29,000 and $44,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Hamden, CT

$36,000
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