Radiology Coordinator - Urgent Care
Customer service advocate job in Old Saybrook, CT
Highlights
Department: Urgent Care Middletown
Hours: 38.00 per week
Shift: Shift 1
The Radiology Coordinator supervises, coordinates and oversees the daily operations, workflow, customer service and quality control of imaging services within the Urgent Care modality.
Essential Duties & Responsibilities
Provides patient care essential to imaging procedures. Exercises professional judgment in the performance of procedures and in accordance with the health system policies, protocols and standards.
Function as a Medical Assistant to room patients; obtain vitals, reconcile medications, and interview patients to identify chief complaints.
Provides a high level of expertise to mentor staff/students and problem solving.
Perform regular QC checks and coordinate machine maintenance as needed.
Perform regular QA checks for each technician. Provide coaching and additional training when necessary.
Address and record any errors or incidents with technicians.
Acts as liaison between the Radiology Department and Urgent Care clinics to ensure up to date practice for all techs.
Using initiative, good judgment and technical expertise to perform a wide-range of imaging procedures. Acts as a positive role model/mentor for staff and students in demonstrating good behaviors, interpersonal relations and promotes a high degree of morale.
Applies the principles of teamwork in all aspects of providing patient services.
Minimum Qualifications
Graduate of a JRCERT accredited Radiography program.
ARRT Certification/Eligible in good standing
State of Connecticut License/Eligible
High School Diploma or GED equivalent
Preferred Qualifications
Three to five years experience as Registered Radiologic Technologist (ARRT, RDMS, NMTCB etc) required.
One to three years leadership experience including coaching and counseling staff, and developing staff schedules.
Bachelor degree or equivalent experience preferred.
Demonstrated high level of technical expertise and competency in two or more imaging modalities.
Demonstrated good communication skills (oral and written) with the ability to interact positively with all levels of health care workers and guests required.
Demonstrated good organizational skills with the ability to handle several tasks/projects simultaneously required.
Demonstrated good judgment and problem solving skills with the ability to function independently and make decisions required.
Demonstrated flexibility, teamwork and the ability to build consensus required.
Computer skills including word processing and spreadsheets preferred.
Comprehensive Benefits Offered
Competitive and affordable benefits package
Shift Differentials
Continuing Education assistance
Tuition reimbursement
Student Loan relief through Fiducius
Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut's Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Service Planning Agent
Customer service advocate job in New Haven, CT
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Service Representative
Customer service advocate job in Danbury, CT
JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years.
At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths.
The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics.
DUTIES AND RESPONSIBILITIES
Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity.
Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's.
Maintain and update customer master data, pricing, and delivery terms in ERP systems.
Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction.
Handle customer complaints and process returns and credits in a timely manner.
Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment.
Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission.
Provide backup within the Customer Service team as required.
Build sustainable relationships of trust through open and interactive communication.
Adhere to company procedures, guidelines and policies.
Any other Ad hoc duties as assigned by Customer Service Manager.
EDUCATION/EXPERIENCE REQUIREMENTS
Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment.
Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications.
Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment.
Hands-on experience with EDI transaction sets preferred.
Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions.
Positive attitude, reliable, highly organized and a strong attention to detail required.
Other requirements as necessary.
Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
Part-Time Customer Service Representative
Customer service advocate job in Milford, CT
We're hiring a Customer Service Representative on a part-time basis for a growing client in Milford. This role is ideal for someone who thrives in a fast-paced, customer-driven environment and enjoys being a key player in ensuring smooth order processing and client satisfaction.
Key Responsibilities:
Serve as the primary point of contact for customers via phone, email, and online portals
Accurately enter and manage orders in the ERP system, including sending order confirmations
Provide timely updates on order status, shipping details, and general inquiries
Onboard new customers by creating accounts and collecting necessary documentation
Generate and send sales invoices upon order shipment
Assist the sales team with preparing quotes for spare parts and product configurations
Maintain detailed and accurate records of customer communications and transactions
Support general administrative tasks and other duties as assigned
Qualifications:
Previous experience in customer service or inside sales (B2B/manufacturing industry experience is a plus)
High school diploma required; some college coursework preferred
Strong communication skills-both written and verbal
Highly organized with strong attention to detail
Able to multitask and adapt in a dynamic, start-up style environment
Proficient in Microsoft Office (Word, Excel, Outlook)
Experience with ERP or CRM software
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Field Service Professional - Hartford, CT
Customer service advocate job in Hartford, CT
Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.
We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales.
**Why Join Our Technician Team?**
+ Competitive hourly base plus uncapped commission
+ Comprehensive paid training & Ongoing coaching and support
+ Company take-home vehicle and gas card
+ Cell phone and work tablet
+ We provide all tools necessary to perform the job - We'll ship everything to you directly!
+ 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments!
**Why Join Vivint?**
+ Ten paid holidays
+ Two weeks paid time off
+ Employee pricing on smart home products
+ Medical/Dental/Vision/Life coverage
+ 401(k) plan with matching
+ Career development and leadership opportunities
+ Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity
**A Day in the Life:**
As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
**Who we're looking for:**
Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you!
+ Exceptional customer service skills
+ Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience
+ Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician
+ Clean driving record and valid license
+ Someone who thrives in a team environment as well as independently
**Minimal Requirements:**
+ Candidates must live within a 20-mile radius of the city
**Physical demands of the job:**
+ Lift and carry up to 45 lbs.
+ Climb ladders up to 14 feet
+ Work in attics and other limited-space areas
+ Bend, kneel, crouch, and stand for extended periods
Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers.
The base hourly range for this position is: $24.01 - $26.05* *The base hourly range above represents the low and high end of the hourly range for this position. Actual pay will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts.
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
EEO is the Law Poster (The poster can be found at ***************************************************************************
Official description on file with Talent.
Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
Customer Service
Customer service advocate job in New Haven, CT
Milkcraft in New Haven, CT is looking for one customer service to join our 32 person strong team. We are located on 280 Crown St. Our ideal candidate is attentive, ambitious, and reliable.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Work are expo, waffle and ice cream stations at times
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
We are looking forward to reading your application.
Community Engagement Specialist - DOC
Customer service advocate job in Torrington, CT
Community Engagement Specialist - DOC
The Community Engagement Specialist will provide support and outreach to individuals with a substance use disorder who have been referred by reentry services through the Department of Corrections. The Community Engagement Specialist will provide in-reach to DOC facilities prior to release, as well as ongoing support and assistance in navigating community resources, including providing community-based overdose prevention services, and connecting individuals to treatment and other services that would benefit their well-being.
Full Time / Non-Exempt
Hourly Rate Starts at: $24.00
QUALIFICATIONS
Experience with underserved and marginalized populations and reentry is preferred. Two years of experience with substance use disorders and/or mental health required. Experience working with law enforcement or first responders preferred.
Requires a reliable personal vehicle, a valid driver's license, and the ability to travel extensively within the service area. Frequent driving is an essential function of this position.
BENEFITS
4 Weeks of PTO that increase with years of service
11 Paid Holidays
Medical & Dental Insurance - with large employer-paid premium
Life Insurance - 100% employer paid
Voluntary Vision Insurance
AFLAC Voluntary Benefits
403(b) Retirement Plan with employer match
Tuition Reimbursement
Tuition Discounts at participating schools
Public Service Loan Forgiveness (PSLF)
NHSC Federal Loan Repayment (for approved sites)
Employee Assistance Programs (EAP)
2 Gym Membership Options
AGENCY OVERVIEW
The McCall Behavioral Health Network is a nonprofit organization whose mission is to inspire hope and promote wellness and healing through a continuum of behavioral health services - prevention, treatment, recovery support, and community engagement - for individuals of all ages and families across Western Connecticut. For more than 50 years, we have reached out to those who often feel isolated in their struggles and have never turned anyone away for their inability to pay. Led by President and CEO Maria Coutant Skinner, LCSW, our passionate team of highly trained professionals is committed to helping individuals and families overcome adversity, foster resilience, and achieve wellness. With locations in Canaan, Danbury, Torrington, Waterbury, and Winsted, McCall serves over 3,500 clients annually, supporting individuals wherever they are on their recovery journey. At McCall, our mission is at the heart of everything we do, ensuring that everyone in our community has equitable access to best-in-class care and the resources they need to heal and thrive.
KEY RESPONSIBILITIES
Perform assigned case management activities to assist in achieving desired outcomes.
Provide recovery coaching and conduct overdose follow-ups as part of the CLEAR outreach program.
Develop relationships with referral sources and community reentry partners.
Conduct regular in-reach and post-release outreach to meet individuals with a substance use disorder returning from incarceration to Northwest Connecticut.
Maintain connections with individuals identified through the CLEAR DOC program as in need of support.
Work with individuals who have a substance use disorder in developing a plan to connect to care, including but not limited to harm reduction services, medication-based treatment, behavioral health care, support groups, and other social service needs.
Conduct a minimum of 25 case contacts per week with an emphasis on face-to-face support.
Conduct a minimum of 5 community outreaches per week.
Utilize community resources and make appropriate referrals in support of the recovery plan.
Identify clients who are experiencing barriers to accessing treatment and address said needs through facilitating securement of entitlements and resources.
Provide regular community-based harm reduction services, including syringe exchange services, Narcan training, etc.
Plan and provide community engagement activities, including but not limited to community awareness events and community trainings.
Identify and implement new strategies to further the mission of CLEAR, including ways to raise awareness, reduce stigma, and build partnerships with stakeholders.
Work with the CLEAR Site Coordinator to share updates, data, and key takeaways from the program with partners and the community.
Participate in staff meetings and in-service training as required to ensure the quality of care offered to clients. Attend regularly scheduled supervision.
Participate in weekly Litchfield County Opiate Task Force (LCOTF) Community Outreach Meetings.
Assist in basic needs applications and resources.
Perform other duties as may be assigned by supervisor.
Full Job Description will be provided
Customer service Coordinator
Customer service advocate job in Hadley, MA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
325a Russel Street
Location:
USA Marshalls Store 0838 Hadley MAThis position has a starting pay range of $17.00 to $17.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Customer Service/Rental Agent
Customer service advocate job in West Springfield Town, MA
We are seeking a dedicated Rental Agent to join our dynamic team. In this role, you will be responsible for facilitating rental transactions, providing exceptional customer service, and managing inventory effectively. Your contributions will play a crucial role in ensuring customer satisfaction and maintaining the integrity of our rental offerings. The ideal candidate will possess strong sales acumen and excellent communication skills, enabling them to thrive in a fast-paced environment.
Responsibilities
Assist customers in selecting rental products that meet their needs and preferences.
Conduct property showings and provide detailed information about rental terms and conditions.
Manage inventory control by tracking available units and ensuring accurate records.
Engage in outside sales activities to promote rental services and expand the customer base.
Maintain effective communication with clients through phone etiquette and public speaking skills.
Perform administrative tasks including data entry, documentation, and reporting using Microsoft Word and Excel.
Negotiate rental agreements while ensuring compliance with company policies.
Provide exceptional customer service by addressing inquiries and resolving issues promptly.
Collaborate with marketing teams to develop promotional strategies for rental offerings.
Maintain organized records of transactions, customer interactions, and inventory status.
Experience
A minimum of 2 years of experience in sales or customer service roles, preferably within the rental or retail industry.
Clean driving record and a willingness to drive rental vehicles short distances from lot to front of building for customers
Excellent verbal and written communication skills; bilingual or multilingual abilities are a plus.
Familiarity with retail math concepts to assist in pricing and inventory management.
Demonstrated negotiation skills with a focus on achieving mutually beneficial outcomes.
Previous experience in administrative functions is highly desirable. If you are enthusiastic about providing outstanding service and possess the skills necessary to excel as a Rental Agent, we encourage you to apply today! Join us in delivering exceptional rental experiences to our valued customers.
Customer Experience Representative
Customer service advocate job in North Haven, CT
About Us: Summit Handling Systems, Inc. is an award-winning, third-generation, family-owned business with a nearly 70-year legacy in the Northeast. As a trusted leader in the material handling industry, we are proud to be an authorized dealer of top-tier brands, including Toyota Material Handling, Bobcat, Doosan, Genie, JLG, and Advance. With five locations, over 180 employees, and continued growth, Summit is an essential player in the nation's supply chain. Learn more at ***********************
Salary Range:
$52,000 - 65,000 a year.
Join the Summit Handling Systems team as a Customer Experience (CX) Representative and help deliver the exceptional service our customers have come to expect. In this inside sales and customer service role, you'll be the first point of contact for incoming customer inquiries, playing a critical part in shaping positive customer experiences and driving business growth. You'll manage customer interactions from initial inquiry through the sales process and beyond, ensuring every customer touchpoint reflects our brand values and builds lasting relationships.
Job Summary:
The Customer Experience (CX) Representative plays a vital role in managing the full customer journey - from responding to inbound leads to building and maintaining strong relationships with existing clients. As the first point of contact for many customers, you'll deliver exceptional service while proactively identifying opportunities to support sales growth. In addition, you'll oversee our Customer Satisfaction Program, ensuring we consistently meet and exceed customer expectations while driving long-term loyalty.
General Duties and Responsibilities:
· Customer Engagement: Interact with customers across multiple channels, handling both inbound and outbound communication to provide outstanding service, support, and timely assistance.
· Sales Development: Support sales growth by identifying and qualifying leads, sharing first-touch information with the sales team, and recommending additional products and services to meet customer needs.
· Lead Generation & Prospecting: Conduct research and leverage available tools to identify new business opportunities, helping to grow Summit's customer base and expand market presence.
· CRM Administration: Accurately enter and maintain lead, account, and contact information in the CRM system to ensure organized, up-to-date records that support sales and follow-up efforts.
· Brand Promotion: Actively promote Summit Handling's full range of products and services to current and prospective customers, strengthening brand awareness and customer loyalty.
· Post-Sale Follow-Up: Conduct proactive follow-up with customers after the sale, manage satisfaction surveys, and promptly address any concerns or issues to ensure a positive customer experience.
· Lead Coordination: Assign leads to the appropriate sales team member based on opportunity type, helping to optimize sales pipeline management and response times.
Qualifications:
· Proven experience in customer service and sales, preferably in a B2B environment
· Strong communication and interpersonal skills
· Proficiency in CRM systems and Microsoft Office Suite
· Ability to multitask and prioritize in a fast-paced environment
· Motivated self-starter with a proactive approach to problem-solving
· Bachelor's degree in Business Administration or related field (preferred)
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid holidays
Retirement plan
Vision insurance
Join us at Summit Handling Systems and be part of a dynamic team dedicated to delivering excellence in customer service and driving business growth. Apply now to embark on a rewarding career journey with us.
Summit Handling Systems is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, age, religion, gender identity or orientation, veteran status, or disability.
Pay Range
$52,000 - $65,000 USD
Auto-ApplyCustomer Service Agent (call center)
Customer service advocate job in East Hartford, CT
Job Description
East Hartford, CT - Onsite Customer Service Agent | $19.36/hr
Shift: Monday to Friday, 8:00 AM to 5:00 PM (8-hour shifts) Pay Rate: $19.64 per hour Schedule: Full-time, 40 hours per week
Long term contract
Launch Your Career in a Dynamic Office Environment!
Are you ready to sharpen your skills and contribute to a vital part of business operations? This role offers an exciting opportunity to grow your professional expertise in administrative support, data management, and process optimization while working in a collaborative and fast-paced environment.
What You'll Do:
Be at the forefront of business operations by managing critical tasks like front-end duties, image and data capture, payment services, and content management for documents and transactions.
Develop and refine your administrative skills through responsibilities such as data entry, scanning, and mail sorting, ensuring efficient workflows and excellent service delivery.
Enhance your precision and speed with real-world experience in processing essential business functions.
Why Apply to This Role:
Gain valuable expertise in administrative operations and data management-skills highly sought after in a variety of industries.
Work with a supportive team that values accuracy, efficiency, and professional growth.
Build a strong foundation for future roles in office administration, operations management, or related fields.
What We're Looking For:
Typing speed of at least 35 WPM.
At least 6 months of call center experience in a fast-paced environment.
A proactive attitude and a drive to excel in a professional office
At least 6 months of recent fast-paced inbound call center experience
Executive Home Care OVERNIGHT AND WEEKEND CAREGIVERS
Customer service advocate job in Wallingford, CT
Benefits:
401(k)
Paid time off
Training & development
WE OFFER
Competitive Compensation: $16.35-$17.00 based on experience.
Flexible Scheduling: Agency requires four-twelve hour commitments .
Comprehensive Health Benefits: Access health insurance options.
Continuous Development: Engage in ongoing training and professional growth..
Supportive Work Environment: Thrive in a collaborative workplace.
Referral Incentives: Benefit from referral bonuses.
Consistent Assignments: Build enduring client relationships through ongoing shifts.
Meaningful Impact: Make a significant difference in the lives of individuals coping with medical conditions and age-related challenges.
QUALIFICATIONS:
High School diploma or equivalent is preferred.
Car preferred.
Companions do not require licensing
Graduated from an accredited Certified Nurses Aide program preferred
Active CNA/HHA license preferred
Adequate health status to perform described duties.
Ability to safely handle body fluids and hazardous waste products.
Must have the ability to effectively communicate with patients and staff.
Must meet personnel qualifications.
RESPONSIBILITIES AND DUTIES:
Provides direct and indirect personal care to the patient in the home setting.
Utilizes safety measures in the provision of care.
Maintains effective communication with supervisor regarding patient's condition.
Follows written assignment to deliver patient services developed by an appropriate health care professional.
Documents and submits accurate accounts of services provided.
Observes the patient for changes in condition and behavior and report to the supervisor.
Submits required documentation in a timely manner.
Adheres to the role of the Certified Nurses Aide in the home setting as defined in state regulation.
The CNA shall not change sterile dressings, irrigate body cavities such as giving an enema, irrigate a colostomy or wound, perform gastric irrigation or enteral feeding, catheterize a patient, administer medication, apply heat by any method, care for a tracheostomy tube, nor provide any personal health service which has not been included in the plan of care. Compensation: $16.35 - $18.00 per hour
Since 2004, Executive Home Care has been a critical resource for families looking for in-home care for their loved ones.
Executive Home Care provides outstanding training and benefits for the caregivers we place. The professional development of our staff is important to our clients; they want to know that their caregiver is skilled, knowledgeable, and experienced in the field.
Additionally, our caregivers enjoy attractive benefits in addition to the features of the job that make it inherently rewarding. When you put the two together, you get a winning combination that makes for a great job with incredible long-term potential.
Executive Home Care is currently hiring dedicated, compassionate people who enjoy helping others. As a professional caregiver, you will provide direct care to seniors who need a little help with everyday living.Experience in healthcare is not necessary, and all training is provided.
Explore Opportunities Near You
If you are looking for a career in a fast-growing industry and you want to improve the lives of people in your community, then we want to hear from you.
Auto-ApplyManufacturing Customer Service Coordinator
Customer service advocate job in Shelton, CT
Customer Service Coordinator opportunity in Shelton, CT.
Dependable. Enthusiastic. Driven to succeed. If you're looking for a role where your customer service and manufacturing experience directly support the delivery of cutting-edge technology to our customers, this is your opportunity.
Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, aerospace, electronics, cutlery and defense.
Precision Resource offers:
Benefits package including health, dental, life and vision insurance
401(k) with match and profit sharing
Annual bonus based on division profitability
Vacation and flexible paid holidays
Wellness and Employee Assistance Programs
Tuition reimbursement and paid training
Work with an established team of long-term employees
Summary
The Customer Service Coordinator is responsible for building relationships with external customers to support the division to ensure customers' needs are met.
Essential Duties and Responsibilities
Serve as the primary customer contact for order placement, changes, delivery inquiries, and issue resolution.
Enter purchase orders and releases (EDI, email, or portal) into the ERP system accurately and timely.
Validate order details (pricing, lead time, quantities, part revision levels, shipping terms, etc.).
Monitor backlogs, open orders, on-time delivery performance, and proactively communicate schedule risks.
Work closely with scheduling, operations, and logistics to ensure customer requirements are clearly communicated and understood.
Participate in daily/weekly production and scheduling meetings to represent customer priorities.
Provide timely responses to customers regarding order status, shipment confirmation, and product availability.
Coordinate with Quality and Engineering on part revisions, PPAP/machine capability documentation, deviation requests, and corrective actions.
Track and communicate status of expedited orders, shortages, and premium freight needs.
Review customer forecasts and compare to historical demand trends to ensure adequate inventory planning.
Communicate demand fluctuations to production and procurement to avoid shortages or excess inventory.
Maintain accurate customer records including contracts, blanket orders, pricing agreements, and any special packaging/labeling requirements.
Ensure compliance with ISO/IATF quality standards as applicable.
Identify systemic issues impacting on-time delivery or customer satisfaction and participate in root cause/corrective action activities.
Qualifications, Education, Experience
Graduation of high school or equivalent (GED) (Associates degree preferred).
2+ years of customer service or inside sales support experience (manufacturing environment highly preferred).
Strong organizational skills; ability to manage multiple deadlines simultaneously.
Excellent communication skills (verbal, written, and professional email etiquette).
Ability to read and understand purchase orders, customer terms, and basic technical documentation (drawings, part numbers, revisions).
Experience with ERP systems (SAP, Oracle, Epicor, Infor, QAD, Plex, etc.) and proficient in Excel.
Experience working with automotive Tier 1 or Tier 2 OEMs. (Preferred)
Exposure to IATF 16949 / ISO 9001 environments. (Preferred)
Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit **********************************
Auto-ApplyCall Center Specialist
Customer service advocate job in North Haven, CT
Job Details North Haven HQ - North Haven, CT Full Time $16.36 - $20.00 Hourly BankingCompany Details
Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.
Benefits:
Competitive compensation.
Medical, Dental and Vision coverage.
Paid time off.
401K contributory plan with company match.
The opportunity to become involved in community outreach.
Description
The primary function of the Financial Needs Specialist is to serve as a call center representative in the Member Service Center working with members and prospective members of Connex Credit Union. The position will help members with all issues they may have as well as look for opportunities to improve a member's financial life utilizing Connex's products and services. The position must consistently provide excellent customer service while working within Connex policies and meeting or exceeding Connex service standards. A Financial Needs Specialist requires a unique blend of patience, inquisition and problem solving skills. They must work resolve issues efficiently primarily resolving problems on the first call.
Essential Functions and Responsibilities:
Answers all inbound phone calls in an accurate, timely manner while adhering to all call center standards
Promptly responds to member requests via web chat and email
Conducts outbound calling as directed for sales and service needs
Delivers superior quality service while adhering to corporate, regulatory and audit guidelines
Takes ownership of member problems and works them until completely and satisfactorily resolved - Utilizes problem solving skills and thinks independently to resolve these issues
Reviews and approves requests for exceptions to Connex procedures and fee reversals up to approved limits. Refers requests above limits to the Director or Assistant Director of Member Service
Maintains an excellent knowledge of products and services in order to make proper recommendations and referrals to members
Improves each member's financial life by offering appropriate products and services during phone calls and other contacts
Processes loan applications for members and assists them with questions they may have in regards to the consumer lending products
Meets all sales and service goals consistently and contributes to the fulfillment of all Connex Credit Union goals
Actively participates in team meetings, roundtables and additional training courses as requested
Performs other duties as requested to serve members and support the mission goals of the Member Service Center and Connex Credit Union as a whole
Performance Measurements (if applicable):
Qualifications and Requirements:
Ability to maintain the confidentiality of member information
Ability to work collaboratively within the call center environment
Strong communication and sales skills
Bilingual applicants preferred but not required
High degree of responsibility and integrity
Proficiency in Microsoft Office suite
Flexible about work hours and shifts to accommodate business and member needs - Includes rotating Saturdays and occasional after-hour meetings
High school degree required; bachelor's degree desirable
1-2 years experience required
Licensed Insurance Customer Service
Customer service advocate job in Vernon, CT
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role:
1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Vernon, CT. This is an in-office position.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
As an Agent Team Member, you will receive...
Hourly Pay
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Call Center Dispatch
Customer service advocate job in East Hartford, CT
Call Center Dispatcher needs 6 months experience
Call Center Dispatcher requires:
6 months minimum experience in call center/dispatcher experience
Must be able to pass 27-30 wpm typing test.
Must be able to pass a customer service assessment
Must be able to successfully pass a criminal background check and drug test.
Call Center Dispatcher duties:
Accurately respond to incoming calls received by the call center.
Accurately document all interactions with consumers.
Properly forward calls to Call Center Leadership or other CT agencies per procedures.
Provide clear, complete, accurate and objective information based on full understanding of program requirements.
Call Center Marketing Specialist
Customer service advocate job in Chicopee, MA
Call Center Marketing Specialist
Yankee Home - Chicopee, MA Job Type: Part -time Shifts: 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift
Location: On -Site, Chicopee, MA 01022
Yankee Home Improvement, one of the best -known companies in New England, is seeking enthusiastic and dynamic individuals to join our team as Marketing Representatives.
In this role, you will be the voice of our company, making outbound calls or attending various home show events, engaging with attendees to potential and existing customers to introduce our top -rated home improvement products and services.
Your primary goal will be to build rapport, provide exceptional customer service, and schedule appointments for our sales team. We offer comprehensive paid training, uncapped earning potential with biweekly bonuses, and a comprehensive benefits package.
If you possess excellent communication skills, a positive attitude, and a passion for helping customers, we want to hear from you! Join us at Yankee Home Improvement and be part of a team that values integrity, responsibility, excellence, and listening.
Control your own pay - your bonus is uncapped, based on the performance you bring to the table!
Qualifications:
Enthusiastic and positive attitude.
Exceptional communication skills.
Creativity and problem -solving ability.
Basic technological aptitude.
Reliable transportation.
High school diploma or equivalent (required).
Experience in customer service or call center (preferred).
Then We Will Provide:
Comprehensive, Paid Training
Uncapped earning potential - bonuses paid biweekly
Team -based incentives and Employee Appreciation events
Opportunities for Advancement
Flexible Work Schedules
Requirements:
Reliable Transportation
Ability to commute to Office in Chicopee, MA
High school or equivalent (Required)
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
What's in it for you:
Pay: $16.00 - $19.00 per hour
Bonus opportunities
Performance bonus
Comprehensive paid training
Uncapped earning potential with biweekly bonuses
Employee discount
Requirements
Available to work on -site at the Chicopee Office
Available to work 4pm -8pm Monday -Friday, flexible every other Saturday for mid -shift
Enthusiastic and positive attitude.
Exceptional communication skills.
Creativity and problem -solving ability.
Basic technological aptitude.
Reliable transportation.
High school diploma or equivalent (required).
Experience in customer service or call center (preferred).
Benefits
Uncapped earning potential with biweekly bonuses
Employee discount
Equal Opportunity Employer
Yankee Home is an Equal Opportunity Employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
Job ID: ZR_9_JOB
Application Services Specialist
Customer service advocate job in Oxoboxo River, CT
JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE This position is responsible for providing Level III Break/Fix support for the applications for which they are assigned. Serves as Subject Matter Expert (SME) for the application(s) for which they are assigned. Assists Business Technical Analysts' with mapping business processes to existing or newly acquired applications. Works on project teams as assigned by direct supervisor and assists with the implementation of approved work requests. Works with Business Technical Analysts to perform business impact analysis for the application(s) for which they are assigned. Works with application vendor support and professional service organizations to research, analyze, implement and test potential application upgrades, configuration changes, enhancements or bug fixes.
Primary Duties and Responsibilities: includes but not limited to:
* Provides Level III Break/Fix support as defined by application service level agreements for assigned application(s)
* Participates in user acceptance testing for application upgrades, significant configuration changes or service request enhancements
* Involved in creation of documentation for respective application(s) and updating the Customer Service knowledge base
* Serves on project teams as application subject matter expert for currently assigned applications or newly designated applications in which they will be responsible
* Works with Business Technical Analysts to map business processes to application(s) for which they are responsible
* Assists in work requests and configuration changes to met business requirements
* Identifies opportunities to leverage existing functionality in current application portfolio to meet current or future business demands
* Communicates and coordinates with other Application Support staff, business leadership and Project Management to ensure appropriate integration of processes and application modules across the property or enterprise
* Records all activity and other pertinent information for work requests, break/fix and projects for the purpose of tracking, analyzing and escalating
* Escalates issues, when necessary, to vendor service organizations and updates disposition per established internal procedures
* Provides feedback to direct supervisor on vendor support services and assists with evaluating vendor's ability to fulfill contracted service levels
Secondary Duties and Responsibilities:
* Provides enterprise wide support, as needed
* Provides 24/7 Level III on-call support for their respective applications
Minimum Education and Qualifications:
* Bachelors' Degree in Computer Science, Engineering, Business or a related field
* Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
* Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions
~OR~
* Associates' Degree in Computer Science, Engineering, Business or a related field and four years of progressive Information Systems experience
* Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
* Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions
~OR~
* High School Diploma or equivalent and eight years of progressive Information Systems experience
* Demonstrated knowledge and experience with the specific application(s) for which they will be responsible
* Obtain and maintain at least one or more applicable gaming licenses in multiple jurisdictions
Competencies: Incumbent will master the following competencies while in this position:
* Excellent written and verbal communication skills
* Application expert in at least 1 critical business application
* Excellent customer service skills
* Root cause analysis skills
Training Requirements:
* Appropriate Mohegan and MTGA regulations
* Knowledge of Mohegan corporate and department policies and procedures
* Mohegan project management process and methodology
* Mohegan timesheet categories and guidelines system
* Mohegan technical architecture and standards
Physical Demands and Work Environment:
* Office work environment
* Must be able to sit in front of a computer screen for extended periods of time
* 10%-25% travel may be required for this position
* May require occasional weekend and evening work
* Must be able to work various shifts and flexible hours
This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Mohegan reserves the right to make changes in the above job description whenever necessary
Work Shift:
Regular
Knock, knock. Hear that sound? That's opportunity!
.
Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.
Auto-ApplyCustomer Service
Customer service advocate job in Danbury, CT
Job DescriptionWe are looking for Customer Service professionals who are committed to listening to our customers, understanding their needs and providing solutions. The ideal candidate brings a positive, "can do" attitude, enjoys working with the public, and is a team player.
Job Duties:As a Customer Service Representative, you will manage a high volume of incoming calls from customers while navigating through multiple systems, to answer questions and resolve issues.
Excellent customer service, typing, and software skills, are used daily.
Must have the ability to communicate effectively and professionally, in a conversational manner, within a fast-paced work environment.
To ensure we can handle our customers' needs, our employees must be punctual, dependable and reliable.Requirements:
Ability to quickly access information and make decisions
Ability to effectively multi-task and navigate multiple systems
Excellent written, verbal, and keyboarding skills
Proficient with MS Software programs (Outlook, Word)
High school diploma or GED
Customer Service experience is a plus
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
COVID-19 considerations:
We are following guidelines that ensure employee safety and office cleanliness.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Jessica Miley
Managing Partner
m: ************
Talent Navigators
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Call Center Specialist
Customer service advocate job in Norwich, CT
Under the supervision of the Call Center Manager, and in compliance with established policies and procedures, the Call Center Specialist performs a variety of call center related functions, such as assisting members and potential members with their telephone requests, responding to account related or service problems and directing phone calls to the appropriate area. The Call Center Specialist is also responsible for upselling and cross-selling additional products and services to members and potential members.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
1. Assists members and potential members with their telephone requests.
2. Answers questions about products and services the Credit Union offers while also resolving problems.
3. Identifies cross-sell opportunities and cross-sells products and services to members through inbound and outbound calls.
4. Responsible for meeting sales goals for self and team and expanding the member relationship.
5. Process, post and balance daily mailed loan payments / deposits.
6. Monitor and respond to iBanking inquiries and text messaging.
7. Prepare e-sign packages and assist members in the proper completion and electronic signing of documents.
8. Accept incoming calls for loan information. Explains a variety of lending options and products to members in a professional and courteous manner.
9. Process online loan applications.
10. Obtain and analyze credit bureau reports, verify information, calculate debt ratios and submit loan applications in the Credit Union's Loanwriter software.
11. Educate members on iBanking and ePayment services.
12. Performs other related duties upon request.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
EDUCATION and/or EXPERIENCE
High school diploma or equivalent.
One year related Call Center experience and/or training preferred.
Intermediate knowledge of various technical platforms including Microsoft office (excel, word etc.) with a basic knowledge of Microsoft windows.
Ability to work well on teams and independently while keeping internal and external service top of mind.
Ability to interpret a variety of instructions furnished in written, oral or schedule form.
Excellent communication skills.
Knowledgeable 9and proficient in the use of computers and computer software such as; Microsoft Office (Word, Excel).
Possess a strong sales and service mentality, desire to succeed, and good organizational/interpersonal skills with a strong member focus.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands to finger, handle, or feel; climb or balance; and stoop, kneel, crouch, or crawl. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to high.