Customer Service Advocate Jobs in Jacksonville, NC

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Natalie Venters - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you will find opportunities you will not find anywhere else in the industry! Job Description Right now, we are searching for qualified customer service reps with personality and people skills. We are growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. We offer a great flexible schedule that offers the hours you are looking for. That means you are free when you need to be. You will have plenty of time for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! As part of our team, your responsibilities will include: Impressing our customers Stocking ingredients from delivery area to storage, work area, and walk-in cooler Preparing products Receiving and processing telephone orders Taking inventory and completing associated paperwork Cleaning equipment and facility We offer flexible scheduling and competitive wages for all team members. Qualifications Must be 16 years of age or older Ability to comprehend and give correct written instructions. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Ability to enter orders using a computer keyboard or touch screen. Additional Information Domino's is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job Description VETERINARY EXPERICENCE REQUIRED Want to be part of a veterinary team that has been nominated as The BEST Veterinary Hospital 14 years in a row and is also AAHA accredited. Our Receptionist work as a team with our Veterinarians, Veterinary Assistants and Technicians to provide a high standard of quality care to our patients and clients. Requirements include but are not limited to: * Interacting with clients, patients and staff members * Excellent customer service skills * Receive and place calls to clients using a multi line phone system * General knowledge of veterinary terms and recommendations * Scheduling patient appointments * Processing client transactions * Maintain proper documentation through client and patient records The ideal candidate is positive, self-motivated, communicates effectively, and has a strong work ethic. Individuals must be able to multi-task and thrive in a fast-paced environment. Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Automotive Service Advisor New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicle issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities. The candidate must possess above average customer service and communication skills. What We Offer Competitive Pay Plan Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Service Advisor responsibilities: Meet and Greet customers and perform an initial write up Communicates with customers throughout the day Consult with technicians regarding necessary repairs and maintenance Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits Answer questions about service scheduling, completion times, drop off and pick up of customer cars. Managing Department workflow and scheduling Maintaining a positive customer relationship to ensure repeat business Making sure all customer's invoices match estimates and process payment for invoices Applicant qualifications: Quick learner in computer operating systems A strong understanding of automotive technology and the auto industry Excellent customer service, interpersonal and communication skills. Goal Oriented

Job Description Automotive Service Advisor New Bern Auto Group is looking to expand our team to assist with our growing customer base. We are looking for individuals who are organized and detailed with a strong customer service base. The Service Advisor will act as a liaison between customers and technicians. Communicate with customers to determine their vehicular issues and repair timelines. Provides technicians of accurate symptoms to properly diagnose vehicles. Our ongoing training programs and managers who work side by side with you help ensure your success and growth in the automotive industry and our company. We provide an excellent work environment with investments in our employees and facilities. What We Offer Competitive Pay Plan Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Discounts on products and services Service Advisor responsibilities: Meet and Greet customers and perform an initial write up Consult with technicians regarding necessary repairs and maintenance Use your knowledge of our products and services to sell and provide in depth explanation of features and benefits Answer questions about service scheduling, completion times, drop off and pick up of customer cars. Managing Department workflow and scheduling Maintaining a positive customer relationship to ensure repeat business Making sure all customer's invoices match estimates and process payment for invoices Applicant qualifications: Quick learner in computer operating systems A strong understanding of automotive technology and the auto industry Excellent customer service, interpersonal and communication skills.

State Farm Insurance Agent located in Jacksonville, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Victor Wilson - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Profit sharing Paid time off (vacation and personal/sick days) Valuable experience Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description SERVICE ADVISOR As a Service Advisor, you’ll be at the forefront of the automotive industry, promoting the most innovative parts and accessories available on the market today, and working with the latest in diagnostic technology in a state-of-the-art environment. Reporting to the Service Manager, you will be responsible for coordinating customer vehicles for servicing, ensuring high levels of customer satisfaction and maximizing departmental profitability. Benefits Health, dental, vision insurance 401k match Paid time off Growth opportunities Paid holidays Close to the beach Competitive pay Employee discount program Responsibilities Making appointments, processing repair orders, quotes and invoices Providing customer support via phone and face-to-face at the dealership Qualifying customer problems and logging them for technicians to review Ensuring customer approval for all remedial work to be carried out Promoting our range of vehicle parts and accessories Internal coordination of service work to adhere to commitments made to customers Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle Qualifications Prior experience as a service advisor or service writer required Candidates MUST possess above-average phone and communication skills Must bring a positive, upbeat attitude to this role and be completely comfortable upselling clients on products and services Excellent follow-up and follow-through skills to ensure client satisfaction Must have the ability to communicate technical information in non-technical terms to clients Ability to evolve and adapt to changing business needs We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job Description Base salary and full benefits! Be mentored by the best! We're a successful and established three generation company that cares about our employees and clients. We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. A positive attitude, rapport-building, and desire to help others will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience while ensuring their clients have the coverage they need. If you are ready to make a change in your life and are looking to join a company that cares about both our clients and you, apply today! Benefits Annual Base Salary Based on Experience Health Insurance Dental Insurance Life Insurance Disability Insurance Vision Insurance Compensation Based on Experience Responsibilities Immediately greet all customers, entering the office, in a friendly and helpful manner. Process customer policy change requests. Take premium payments from customers. Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems. Foster strong relationships with our customers to maintain a high level of client retention and product loyalty. Provide customers with additional information about new products and services. Requirements Active North Carolina P&C license. At least one year of experience preferred. Possess an upbeat, positive, and enthusiastic attitude. Proficiency to multi-task, follow-thru and follow-up. Strong communication skills, both oral and written. Proven customer service Skills.

Job Description The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store’s installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Work with installers/professional customers to develop sales relationships. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards. Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store. Ensures customers’ new core and warranty returns are picked up and credited in a timely manner. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly. Assist on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong background in mechanics. Above average communication skills. Desired: Hands-on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired). O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

Job Description New Bern Auto Group is searching for Service Advisors to join their team! Do you thrive in fast-paced environments and dedicate yourself to providing the best customer service experience possible? We want to talk to you!! We have two positions open & expect them to fill quickly. What you'll do: -Check customer's vehicles in for service -Discuss vehicle needs with customer -Analyze remaining warranty, vehicle needs & vehicle history to recommend vehicle maintenance -Offer additional needed services to guests and explains benefits -Close out open tickets in a timely manner -Provide an exceptional customer experience -Communicate with customers while vehicle is being repaired -Manage all open repair orders while in progress What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Long term job security Discounts on products and services Who We Are Our Guiding Principles 1. Treat others better than you expect them to treat you 2. Smile when you talk 3. Be a person of action. Tomorrow is too late. 4. Have fun. Happiness is a choice. 5. Listen to understand, not to respond. 6. Attack problems, not people. 7. Look the part, be the part and be on time 8. Persist without exception 9. Let the mission determine the decision

THOUGHTFUL HEATING & COOLING SERVICES Founded in 2011 by Devin and Brooke Skipper, Salt Air Heating & Cooling is driven by a profound commitment to ensure families' comfort and financial well-being. With a strong local focus on New Hanover, Brunswick, and Pender counties, our company provides comprehensive maintenance, installation, and service solutions for both residential and commercial clients. At Salt Air, we are dedicated to making homes and businesses comfortable, ensuring happiness, and alleviating financial burdens for our valued customers. Our Culture Our company culture is grounded in a deep sense of commitment to our customers and our community. We believe in fostering a collaborative and supportive environment where every team member's dedication and expertise are valued and recognized. With a focus on integrity, innovation, and a passion for providing comfort, we work together to exceed expectations and make a positive impact on the lives of our customers. Our Values Safety First:We prioritize the safety of our team members and customers above all else, ensuring a secure and healthy work environment. Integrity Always:We conduct ourselves with unwavering honesty and ethical standards in all our actions, building trust with our clients and colleagues. Amazing Service:We are dedicated to delivering exceptional service, going the extra mile to exceed customer expectations and create lasting positive experiences. Accountability:We take ownership of our responsibilities and actions, delivering on our commitments and driving success through personal accountability. No Gossip:We foster a culture of respect and professionalism, refraining from gossip and negative talk, and instead focusing on constructive communication. Finish Strong:We believe in giving our best until the very end, demonstrating resilience and determination to achieve outstanding results in every endeavor. Why Join Us Meaningful Purpose:Joining Salt Air Heating, Cooling, & Electrical means becoming part of a company that is passionately dedicated to making homes and businesses comfortable while alleviating financial burdens for our customers. Your work will directly impact the well-being and happiness of families in New Hanover, Brunswick, and Pender counties. Supportive Culture:At Salt Air, you'll be embraced by a culture that values and recognizes every team member's dedication and expertise. We foster a collaborative and respectful environment where integrity, innovation, and a shared passion for providing comfort are celebrated. Join us to be a part of a supportive team where your contributions matter. Competitive Compensation and Benefits:We offer competitive pay, performance-based pay or bonuses, medical, dental, and vision benefits, a 401(k) with matching, company vehicles, continued education opportunities, an employee discount, and more. Your well-being and professional growth are important to us, and we provide the tools, training, and support for your success. Join our team to thrive both personally and professionally Pay $15.00-$18.00/hour Available Performance Based Pay or Bonus Benefits Medical, Dental, and Vision 401(k) 401(k) / Matching Continued Education Employee Discount Job Training Open Door Policy Paid Holidays Promote within PTO Referral Program Uniforms Volunteer Programs Responsibilities Customer Inquiries:Answer incoming calls from customers and vendors, providing information, addressing inquiries, and ensuring a positive customer experience. Appointment Scheduling:Efficiently schedule service and sales appointments based on customer needs, coordinating with relevant teams for optimal scheduling. Service Coordination:Liaise with service teams to ensure timely and accurate dispatch of technicians or sales representatives to customer locations. Customer Retention Assistance:Assist in customer retention efforts by addressing customer concerns, providing solutions, and promoting additional services or products when applicable. Order Processing:Process customer orders, service requests, and sales transactions accurately and promptly. Issue Resolution:Resolve customer issues and complaints promptly, demonstrating effective problem-solving skills and ensuring customer satisfaction. Information Documentation:Maintain detailed and accurate records of customer interactions, including call logs, service requests, and appointment schedules. Product Knowledge:Stay informed about company products and services to effectively communicate information to customers and vendors. Communication Liaison:Act as a communication liaison between customers, vendors, and internal teams, facilitating clear and concise information exchange. Feedback Collection:Gather customer feedback on services or products, providing valuable insights to improve overall customer satisfaction. Team Collaboration:Collaborate with other customer service representatives, sales teams, and service technicians to ensure a cohesive and efficient workflow. Data Entry:Accurately enter and update customer information in the company's database, ensuring data integrity and completeness. Adherence to Policies:Adhere to company policies and guidelines while interacting with customers, ensuring compliance with service standards and regulations. Our Hiring Process Fill out the simple application. A recruiter from Salt Air Heating & Coolingwill reach out promptly for a prescreening call. If we are a good fit for each other, they will schedule an in-person interview with the hiring manager. We will make an offer if you are a good fit. Job requirements Prior experience in a relevant role is an advantage Strong verbal and written communication skills. Ability to provide excellent customer service professionally Basic computer skills and familiarity with relevant software applications High level of attention to detail to ensure accuracy in data entry and customer interactions Effective time management skills to handle multiple tasks and prioritize workload Ability to handle sensitive information with discretion and maintain confidentiality Successful completion of a drug screening test Successful completion of a background check Must be authorized to work in the U.S. "We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."

Job DescriptionDescription Job Title: Customer Service Representative Company: Comvox Co. Hey there, fellow communicator! We’re Comvox Co, and we’re on a mission to revolutionize the way you connect and communicate. Founded with a passion for seamless conversations and innovative technology, we’re not your average communications company. Job Summary: As a Customer Service Representative, you will be the primary point of contact for customers seeking assistance with Comvox Co.’s products and services. Your role will involve answering customer inquiries, troubleshooting issues, and ensuring a seamless customer experience. You will need excellent communication skills and a customer-focused mindset to succeed in this role. Key Responsibilities Provide accurate information about Comvox Co.’s voice technology products, services, and features. Troubleshoot customer issues, guiding them through technical resolutions or escalating complex cases to the appropriate team. Manage and document all customer interactions in the company’s CRM system. Assist in educating customers about new product features, updates, and best practices for product usage. Collaborate with internal teams, including technical support and sales, to resolve customer issues efficiently. Maintain a positive, empathetic, and professional attitude when handling customer complaints and questions. Skills, Knowledge and Expertise High school diploma or equivalent Excellent communication skills, both verbal and written. Proficiency in using CRM systems and basic office software (Microsoft Office Suite). Strong problem-solving skills with the ability to handle difficult situations calmly and effectively. A passion for customer service and an eagerness to help resolve technical issues. Benefits Benefits: Competitive hourly wage with opportunities for performance-based bonuses. Comprehensive health, dental, and vision insurance. 401(k) plan with company match. Paid time off and flexible work schedules. Opportunities for career advancement and ongoing training.

Job Description Club Role - Customer Service Representative (CSR) Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team! Job Summary The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. Duties & Responsibilities ● Greet and check in all members, guests, and prospective members ● Answer phone calls in a polite and professional manner ● Inform prospective members about our membership options and current promotions ● Facilitate necessary updates to members’ accounts ● Ensure all retail items are fully stocked ● Operate the POS system and accept payments ● Assist in maintaining the neatness and cleanliness of the club ● Other duties as assigned Compensation ● Part time employee ● Hourly rate ● Complimentary gym membership Qualifications ● High school diploma or equivalent ● Customer service - 1 year (preferred) ● CPR/AED certification (preferred) ● Basic computer proficiency ● Professional attitude ● Upbeat and positive personality ● Efficient and effective communication skills ● Ability to multi-task and excel in a busy environment Job Requirements ● Pass drug screening ● Background check ● Use of finger scan technology for recording time worked ● Not eligible to work remotely

Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Wellness resources Grow with us! Were Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! Thats why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! Weve always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break! Benefits & Perks Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY!

Job Description Qualified candidates will be veterans with active Military Base access. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Provide free, professional assistance to discharging men and women of the U.S. Armed Forces in the initial stages of obtaining benefits and services earned through military service and provided by the Department of Defense (DoD) and the Department of Veterans Affairs (VA) along with other agencies within federal, state and local governments. This position requires that the representative be accredited to practice before the VA, as described in 38 CFR § 14.629. Essential Functions: Excellent communication skills. Professionally and diplomatically communicate with people inside/outside the organization. This communication of information can be exchanged in person, in writing, by telephone, facsimile or e-mail Excellent time management skills. Schedule and attend multiple activities both in and out of the office, e.g., formal presentations, client interviews, meetings, training, etc. Provide formal briefing presentations, detailing potential benefits Review service treatment records and synthesize relevant information for IDES hearings and original VA claims initiation Assist with completion of appropriate claim forms Develop specific goals and plans to prioritize, organize, and accomplish clientele workload Position may require extensive travel throughout the local area, up to multiple times per week, to receive training, provide services, and attend meetings based on the needs of DAV TSOs essential functions do not entail initiating or perfecting VA appeals; or the preparation or presentation of a Statement of Representation in an Appealed Case (VA Form 646) Perform other administrative and outreach activities as directed by the office Supervisor Essential Skills and Experience: High school diploma (or equivalent) Must be a member, in good standing of the DAV Have a basic understanding of DAV’s Constitution, Bylaws and Regulations A valid motor vehicle driver’s license (other than motorcycle) is required Functional user of standard business computer, Microsoft Office Suite software, and various computerized record systems/databases to retrieve automated DAV, DoD and/or VA records General knowledge of legal and/or medical terminology preferred Goal attainment is reviewed based on supervisory oversight of the successful facilitation of DAV’s mission of service to discharging service men and women May operate DAV owned and/or rented vehicles in conjunction with pre-authorized business activities subject to employee authorized motor vehicle background check and management’s subsequent review and approval