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Route Service Representative (4 Day Workweek)
Cintas 4.4
Customer service advocate job in New Orleans, LA
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products.
Our Route Service Representatives enjoy:
- Comprehensive 10-week training program
- Solid base salary and commission potential after being assigned a route
- Majority work a 4-Day workweek
- Majority work no nights or weekends
- Monthly/Quarterly performance bonuses & incentives
Key Responsibilities Include:
- You are the face of Cintas to our customers and must work to build rapport with key decision makers
- Ensure quality standards, and proactively solve customer concerns.
- Grow our existing customer base by upselling and cross-selling additional products and services
- Negotiating service agreement renewals and control inventory while working professionally and safely
- Comply with driving and vehicle regulations.
**Skills/Qualifications**
Required
Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:
- Have an active driver's license
- Be at least 21 years of age
- Obtain a DOT medical certification
- Provide documentation regarding their previous employment
All successful candidates will also possess:
- The ability to meet the physical requirements of the position
- A High School diploma, GED or Military Service
- The ability to demonstrate a strong customerservice orientation
- Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
- A positive attitude, along with ambition, organization and service spirit
This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.
**Benefits**
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
**Company Information**
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** SSR
**Organization:** Rental
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift
$28k-32k yearly est. 4d ago
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Insurance Customer Service Representative
Insight Global
Customer service advocate job in New Orleans, LA
Must Haves:
• 2-5 years of CustomerService/Client services experience
• 1 year of Personal Insurance experience is mandatory
• Associate degree or equivalent education, or one to three years of related experience/training in sales, insurance, or customerservice.
• Proficiency in Microsoft Office with applied knowledge of Policy Management System (s) i.e. TAMS.Epic etc. and insurance quoting websites preferred.
• Ability to travel, as needed, to support client relationships, sales initiatives, or business requirements.
Plusses:
• EPIC experience preferred.
• Property & Casualty (P&C) Licensed.
• Active Property & Casualty Agent's license
Day-to-Day:
Insight Global is seeking a Personal Lines Insurance Processor to manage all aspects of new and renewal personal insurance business while delivering exceptional customerservice. You will maintain accurate recordkeeping of all policy information, quote and write new business, and support the retention of the existing book of business. In this role, you will ensure clients' insurance needs are handled with accuracy and care, helping protect what matters most to them.
Your responsibilities as the Personal Lines Insurance Processor will include:
• Review daily carrier reports, monitor policy status, and resolve discrepancies to ensure continuous and accurate coverage.
• Serve as the primary liaison with clients, mortgage companies, and carriers to coordinate documents, payments, and policy updates.
• Prepare and send renewal quotes and invoices, process client payments, and maintain accurate bookkeeping records.
• Assist clients with coverage options, basic claims inquiries, and quote comparisons while providing responsive customerservice.
• Maintain organized records, support office operations, and contribute to process improvements and team initiatives
• Process payments; Process late-payment and cancellation notices, as well as payment-received notices into EPIC.
$24k-32k yearly est. 4d ago
Customer Engagement Specialist II
Tulane University 4.8
Customer service advocate job in New Orleans, LA
The Customer Engagement Specialist II is a member of the team responsible for the forward-facing operations of the division of Campus Services and serves as the first point of contact for students, faculty, staff, parents, alumni and vendors. The Customer Engagement Specialist II handles computer, telephone and in-person inquiries related to parking, Splash Cards and Splash Card declining balance accounts, meal plans, and facilities repair requests. This position is also responsible for handling sales of RTA passes, meal plans, adding funds to Splash Card accounts, selling parking permits, taking citation payments, and balancing receipts. Answers questions or inquiries related to shuttles and transportation, mail services, bookstores, technology computer store, facilities and provides general information about Campus Services and the university. Works independently and may step into other roles in Campus Services as the need arises, e.g. assist at mail services front desk, assist with Grad Fest or New Student Orientation.
* Effective command of the English language; excellent verbal and written communication skills, as well as strong public speaking and presentations skills
* Excellent customerservice skills and ability to work in a fast-paced environment
* Expansive knowledge base of the university's ID card system and facilities management system, as well as knowledge of the uptown campus parking system and dining/meal plan systems
* Knowledge of other Campus Services departments
* Excellent interpersonal skills; ability to effectively manage and facilitate work with diverse individuals and organizations; ability to establish and maintain collaborative working relationship with both internal and external colleagues
* Ability to work both independently and as part of a professional decision-making team
* Ability to make decisions and resolve problems
* Ability to remain calm and poised during an emergency
* Ability to be highly organized and manage multiple tasks at one time
* Proficient in Microsoft Office
* Ability to learn and adapt quickly to new technology and software
* Ability to sit and stand in one location for long periods of time, including constantly changing from a sitting to a standing position and vice versa
* Ability to work a flexible schedule that includes evening and weekend hours regularly
* High school diploma or equivalent
* 4-5 years of customerservice experience
* Bachelor's degree
* Knowledge of Tulane systems
* Customerservice experience in higher education
$38k-44k yearly est. 41d ago
Licensed Insurance Customer Service
State Farm Agency-New Orleans 3.9
Customer service advocate job in Metairie, LA
Job Description
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed CustomerService Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
Use a customer-focused, needs-based review process to educate customers about insurance options
Maintain a strong work ethic with a total commitment to success each and every day
What we provide
Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance.
Once licensed, bonuses and commissions will be paid on sales performance.
Paid time off (vacation)
Retirement plan (after first year)
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements
Property & Casualty license (required)
Life and Health license (required)
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Provide timely and thorough activity reports to agent
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$18 hourly 30d ago
Call Center Specialist
Solar Alternatives 4.4
Customer service advocate job in Harahan, LA
Job Description
Why Solar Alternatives?
Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.
In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.
Requirements
Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
Prior customerservice, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
A self-motivated, entrepreneurial mindset that is proactive and results-driven
Organized and goal-oriented with strong phone call and email etiquette
Able to set appointments with potential clients that can lead to sales opportunities
Maintain and update lead data in the company CRM tool
Initiate and support the sales process for the broader team
Consistent work schedule and reliable availability
Present yourself professionally and maintain a positive attitude with all prospects
Benefits
Benefits:
Base of $17 per hour plus commission per appointment set
Two weeks paid leave, plus 7 bank holidays
Health insurance, vision & dental
401K with company match
Advanced product and sales training to ensure success
Use of professional company tools including customized CRM and VOIP system
The peace of mind that comes with offering only best in class products, installation, and services
$25-35 hourly 5d ago
Customer Service Liaison
Signal Tru Brand
Customer service advocate job in New Orleans, LA
About Us
At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape.
Job Description
We are seeking a proactive and detail-oriented CustomerService Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience.
Responsibilities
Act as the primary point of contact between customers and internal teams.
Resolve customer concerns and provide timely, professional support.
Coordinate with departments to fulfill client and customer needs.
Monitor service quality and report feedback to management.
Maintain accurate records of client interactions and transactions.
Support the development of customerservice strategies and process improvements.
Qualifications
Qualifications
High school diploma or equivalent; associate or bachelor's degree preferred.
2+ years of experience in customerservice or client-facing roles.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and attention to detail.
Proficient in Microsoft Office and CRM tools.
Ability to manage multiple tasks and prioritize effectively.
Additional Information
Benefits
Competitive salary ranging from $55,000 to $64,000 annually.
Opportunities for professional development and internal growth.
Comprehensive training and support.
Collaborative and team-oriented work environment.
Paid time off, holidays, and health benefits package.
$55k-64k yearly 60d+ ago
Customer Service Liaison
Blue Print Out
Customer service advocate job in New Orleans, LA
Blue Print Out is a forward-thinking creative company dedicated to delivering strategic marketing solutions that elevate brands and drive measurable growth. We combine innovation, data-driven insights, and refined execution to help businesses communicate their value with clarity and impact. Our culture is built on collaboration, excellence, and a commitment to continuous improvement.
Job Description
We are seeking a CustomerService Liaison to serve as the primary connection between our clients and internal teams. This role ensures that customer needs are addressed with clarity, efficiency, and exceptional service. The ideal candidate excels in communication, adapts quickly, and thrives in a structured yet evolving environment.
Responsibilities
Maintain clear and professional communication with clients to address inquiries and provide accurate information.
Coordinate with internal departments to ensure smooth and timely resolution of customer requests.
Identify customer needs and provide effective solutions aligned with company standards.
Document interactions, updates, and service details with high attention to detail.
Support process improvements that enhance customer satisfaction and operational flow.
Foster strong relationships by delivering a consistent and reliable customer experience.
Qualifications
Qualifications
Strong verbal and written communication skills.
Ability to manage multiple tasks with precision and organization.
Excellent problem-solving abilities with a customer-first perspective.
Professional demeanor and adaptability in a fast-paced environment.
High level of reliability, confidentiality, and responsibility.
Proficiency in basic computer use and documentation tools.
Additional Information
Benefits
Competitive annual salary: $52,000 - $55,000
Opportunities for professional growth and internal advancement
Supportive and collaborative work culture
Skill-building and continuous development
Full-time position with long-term stability
Employee-focused policies that encourage balance and well-being
$52k-55k yearly 14d ago
Customer Care Administrator
Posigen 4.2
Customer service advocate job in New Orleans, LA
Essential Job Functions
handles all facility issues including supplies, coffee, paper products
Handles removals, disconnects and reconnects as notified by collections and customerservice
Creates project and sends certified letters to customers
Files all documents and uploads pertinent data into SalesForce
Creates required relevant documents and then mails to customers
Scans and sends returned customer documents to the CPA
Assign unreceived documents to field representatives to retrieve manually
Create a daily route for field representatives to follow and monitor performance
Utilize company vehicle tracking software to make sure all proper stops were made by field representatives
Track all required documents via salesforce and personal tracking spreadsheet
Send reports to Chief Customer Officer weekly and to others as requested
Essential Job Functions
Position handles all facility issues including supplies, coffee, paper products
Handles removals, disconnects and reconnects as notified by collections and customerservice
Creates project and sends certified letters to customers
Files all documents and uploads pertinent data into SalesForce
Creates required relevant documents and then mails to customers
Scans and sends returned customer documents to the CPA
Assign unreceived documents to field representatives to retrieve manually
Create a daily route for field representatives to follow and monitor performance
Utilize company vehicle tracking software to make sure all proper stops were made by field representatives
Track all required documents via salesforce and personal tracking spreadsheet
Send reports to Chief Customer Officer weekly and to others as requested
Competencies
Able to work independently and prioritize work load
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Ability to accurately type 45 words/minute
Ability to adapt in a fast paced, changing environment
Ability to communicate effectively and professionally over the phone and through email with both customers and internal staff
Team player attitude a MUST!
Education/Experience
Two years of customerservice/support experience
Knowledge of Microsoft Outlook is required
Excellent written and verbal communication skills required
Excellent customerservice experience and skills are required
Excellent PC skills including excel and word
Salesforce is a plus; but not required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Skills & Requirements
Competencies
Able to work independently and prioritize work load
Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
Ability to accurately type 45 words/minute
Ability to adapt in a fast paced, changing environment
Ability to communicate effectively and professionally over the phone and through email with both customers and internal staff
Team player attitude a MUST!
Education/Experience
Two years of customerservice/support experience
Knowledge of Microsoft Outlook is required
Excellent written and verbal communication skills required
Excellent customerservice experience and skills are required
Excellent PC skills including excel and word
Salesforce is a plus; but not required
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
$28k-33k yearly est. 60d+ ago
Customer Support Representative
Culligan 155La
Customer service advocate job in New Orleans, LA
Job DescriptionBenefits:
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Benefits/Perks
Medical insurance
Dental insurance
Vision insurance
Vacation, paid time off
Company-paid training
Employee discounts for Culligan in-home products
Eligibility for annual recognition and training meetings/events
Job Summary
Culligan Water is seeking an individual experienced in customer relations. The CustomerService Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful CustomerService Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation
Qualifications
High school diploma or GED
College degree
Minimum of two years of customerservice experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal
Experience with Service Titan software is strongly preferred.
About Culligan
As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
$27k-36k yearly est. 22d ago
Customer Service
Big Lake Fiserv
Customer service advocate job in New Orleans, LA
Wheel Fun Rentals NOLA in New Orleans, LA is looking for a couple of part-time weekend (12-16 hours per week) people to join our team.
THESE ARE OUTSIDE POSTIONS. YOU WILL BE WORKING IN ALL TYPES OF WEATHER ENVIROMENTS INCLUDING RAIN AND HOT TEMPS.
PART-TIME POSITIONS ARE FOR WEEKEND - SATURDAY, SUNDAYS AND HOLIDAYS ONLY! THESE POSITIONS ARE FOR AFTERNOON AND EVENING HOURS, 12-16 HOURS PER WEEK.
Serious inquiries only. If you are really not interested, please do not apply.
More hours will be available in February.
The pay is $13 per hour plus tips. Average pay is about $15-$18 per hour with the tips.
We are located on Big Lake Trail. Our ideal candidate is a self-starter, motivated, and reliable.
Spanish speaking encouraged to apply.
Cash register and closing experience preferred, but will train the right person.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have about our rentals
Assist Customers in explaining how our rentals work, including instructions on how to operate the rentals
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled customers
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Bilingual speaking encouraged to apply
Remember this is an outside position! Must be able to work outside.
We are looking forward to receiving your application. Thank you.
$15-18 hourly 60d+ ago
Entry Level Customer Representative
Hireverse
Customer service advocate job in New Orleans, LA
We are currently hiring motivated, customer-focused individuals to join our team as Entry-Level Customer Representatives. This is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities.
In this role, you'll work directly with customers, support sales efforts, and deliver a high-quality customer experience. You'll gain valuable skills in communication, relationship building, and sales strategy in a fast-paced, team-oriented environment.
What You'll Do:
Engage with customers to understand their needs and provide solutions
Support sales efforts through effective communication and follow-up
Manage and process customer interactions accurately and efficiently
Provide prompt, professional, and personalized service
Resolve customer questions or concerns with care and confidence
Build and maintain strong, long-term customer relationships
Collaborate with team members to meet individual and team sales goals
What You'll Bring:
Strong communication and interpersonal skills
Customer-first mindset with an interest in sales and relationship building
Coachable attitude and willingness to learn
Strong organizational skills and attention to detail
Problem-solving abilities and a positive, team-oriented approach
Ability to thrive in a fast-paced, performance-driven environment
Previous experience in sales or customerservice is a plus but not required
What's Offered:
Paid training and ongoing professional development
Hourly base pay, paid weekly
Commission and bonus opportunities
Flexible scheduling options
Supportive and inclusive team culture
Clear performance-based advancement opportunities
Unlimited vacation and personal days
Autonomy to make an impact and see results
Whether you're just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed.
Equal Opportunity Statement:
This organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination based on race, color, religion, sex, age, disability, national origin, or any other protected status.
$29k-47k yearly est. Auto-Apply 7d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service advocate job in New Orleans, LA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$23k-29k yearly est. 8d ago
Customer Service Rep
Watch Systems LLC 3.7
Customer service advocate job in Mandeville, LA
Summary/Objective
The customerservice representative is responsible for providing effective customerservice for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customerservice department.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provides timely and accurate information to incoming customer order status and product knowledge requests.
Processes customer orders/changes/returns according to established department policies and procedures.
Provides timely feedback to the company regarding service failures or customer concerns.
Partners with the sales team to meet and exceed customer's service expectations.
Competencies
Customer/Client Focus.
Problem Solving/Analysis.
Time Management.
Communication Proficiency.
Teamwork Orientation.
Technical Capacity.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Position Type and Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.
Travel
No travel is expected for this position.
Required Education and Experience
Customerservice experience.
Computer experience.
Preferred Education and Experience
Customerservice experience with independent sales force.
Additional Eligibility Qualifications
None
Work Authorization/Security Clearance
Must pass a background check
AAP/EEO Statement
Watch Systems LLC provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
$22k-27k yearly est. 15d ago
Call Center Specialist- Bilingual
Metairie Bank 3.6
Customer service advocate job in Metairie, LA
←Back to all jobs at Metairie Bank Call Center Specialist- Bilingual
Metairie Bank is an EEO Employer - M/F/Disability/Protected Veteran Status
Responsible for providing service and support for customers via telephone, email, and online chat. Must respond to customer requests that can be routine in nature or require extensive research. Research may include using problem solving skills to identify and resolve issues with payment systems, mobile banking, internet banking, and other transaction or account related situations.
Qualifications
Spanish/English Speaking (Required)
Essential Job Functions
Manage and direct incoming calls, emails and online chats from customers, potential customers, vendors, and other general inquiries.
Provide excellent customerservice and develop customer relationships.
Research solutions to customer issues and escalate the call to the appropriate department when the issue exceeds position authority.
Assist customers with Electronic Banking platforms following bank policy and procedures (i.e. Online, Mobile and Telephone Banking, Debit Cards, etc).
Education and Experience
High school diploma or equivalent required.
One to two years of banking experience preferred.
Metairie Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a response.
Please visit our careers page to see more job opportunities.
$26k-30k yearly est. 12d ago
customer experience coordinator
Marmaxx Operating Corp 4.2
Customer service advocate job in New Orleans, LA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1200 S Clearview Pkwy Suite 1146
Location:
USA TJ Maxx Store 0635 New Orleans LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 60d+ ago
Captain - Customer Service
Daveandbusters
Customer service advocate job in New Orleans, LA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $7.25 - $11 per hour
Salary Range:
7.25
-
11
We are an equal opportunity employer and participate in E-Verify in states where required.
$7.3-11 hourly Auto-Apply 60d+ ago
Customer Service Agent
Ghost City Tours
Customer service advocate job in Covington, LA
Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?
Then we want you to come work with us! We will train you!
Responsibilities include:
Answering customer questions and inquiries by phone, email, and live chat on our website
Taking and processing orders for our customers who purchase tickets
Use Sales skills to obtain a high call to sale ratio
Data entry, helping to keep track of our customers' data
Assisting with other projects around the office
If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.
You MUST:
Be available to work weekends and rotating holidays
Be dependable
Have a desire to help our customers
Have a great 'phone' personality - Having a great in person one helps too
Understand that our guests are our #1 priority
Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".
We look forward to hearing from you!
$19k-25k yearly est. 60d+ ago
Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Customer service advocate job in New Orleans, LA
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$28k-32k yearly est. 4d ago
Call Center Specialist
Solar Alternatives 4.4
Customer service advocate job in Harahan, LA
Why Solar Alternatives?
Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy.
In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table.
Requirements
Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus)
Prior customerservice, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer!
A self-motivated, entrepreneurial mindset that is proactive and results-driven
Organized and goal-oriented with strong phone call and email etiquette
Able to set appointments with potential clients that can lead to sales opportunities
Maintain and update lead data in the company CRM tool
Initiate and support the sales process for the broader team
Consistent work schedule and reliable availability
Present yourself professionally and maintain a positive attitude with all prospects
Benefits
Benefits:
Base of $17 per hour plus commission per appointment set
Two weeks paid leave, plus 7 bank holidays
Health insurance, vision & dental
401K with company match
Advanced product and sales training to ensure success
Use of professional company tools including customized CRM and VOIP system
The peace of mind that comes with offering only best in class products, installation, and services
$25-35 hourly Auto-Apply 60d+ ago
Customer Service Liaison
Blue Print Out
Customer service advocate job in New Orleans, LA
Blue Print Out is a forward-thinking creative company dedicated to delivering strategic marketing solutions that elevate brands and drive measurable growth. We combine innovation, data-driven insights, and refined execution to help businesses communicate their value with clarity and impact. Our culture is built on collaboration, excellence, and a commitment to continuous improvement.
Job Description
We are seeking a CustomerService Liaison to serve as the primary connection between our clients and internal teams. This role ensures that customer needs are addressed with clarity, efficiency, and exceptional service. The ideal candidate excels in communication, adapts quickly, and thrives in a structured yet evolving environment.
Responsibilities
Maintain clear and professional communication with clients to address inquiries and provide accurate information.
Coordinate with internal departments to ensure smooth and timely resolution of customer requests.
Identify customer needs and provide effective solutions aligned with company standards.
Document interactions, updates, and service details with high attention to detail.
Support process improvements that enhance customer satisfaction and operational flow.
Foster strong relationships by delivering a consistent and reliable customer experience.
Qualifications
Qualifications
Strong verbal and written communication skills.
Ability to manage multiple tasks with precision and organization.
Excellent problem-solving abilities with a customer-first perspective.
Professional demeanor and adaptability in a fast-paced environment.
High level of reliability, confidentiality, and responsibility.
Proficiency in basic computer use and documentation tools.
Additional Information
Benefits
Competitive annual salary: $52,000 - $55,000
Opportunities for professional growth and internal advancement
Supportive and collaborative work culture
Skill-building and continuous development
Full-time position with long-term stability
Employee-focused policies that encourage balance and well-being
How much does a customer service advocate earn in Kenner, LA?
The average customer service advocate in Kenner, LA earns between $23,000 and $35,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Kenner, LA