Customer service advocate jobs in Kenosha, WI - 1,919 jobs
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Healthcare Bilingual Care Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Customer service advocate job in Eagle, WI
Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
Waukesha County, WI
Full-Time | M-F, First Shift | Remote Flexibility
$24.70/hour for Spanish Bilingual + $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services.
What You'll Do
Assess children's functional abilities using approved tools
Develop and implement individualized service plans with families and providers
Facilitate team meetings and coordinate services based on family-centered goals
Maintain accurate documentation and meet all regulatory timelines
Collaborate with internal teams and external agencies to support families
Testify in legal proceedings when required
Communicate clearly with families, providers, and team members
Participate in staff development, training, and supervision
Perks & Benefits
Medical, Dental & Vision Insurance
Flex Spending (Health & Dependent Care)
Mileage Reimbursement
Paid Time Off + 10 Paid Holidays
403B Retirement Contribution
Employee Assistance Program
Service Awards & Recognition
Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
Qualifications
Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
Minimum 1 year of experience working with children with disabilities
Fluency in Spanish required
Proficient in computer systems and electronic health records
Strong interpersonal and organizational skills
Valid driver's license and reliable transportation (MVR check required)
Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$24.7 hourly 5d ago
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WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer service advocate job in Racine, WI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$21k-33k yearly est. 60d+ ago
Customer Service Specialist
Addison Group 4.6
Customer service advocate job in Lake Zurich, IL
Job Title: CustomerService Specialist
Industry: Manufacturing
Pay: $23-$25/hour
is eligible for medical, dental, vision, and 401(k).
Key Responsibilities:
Resolve problems by clarifying issues, researching and exploring, coming up with alternative solutions, implementing solutions, and escalating unresolved problems
Redirect complex or specialized concerns to the appropriate team for follow-up
Investigate and resolve problems related to the shipment of product, returns, credits, and orders
Communicate company policies and pricing per price and policy guide
Qualifications:
Minimum two years' B2B CustomerService OR minimum three years' B2C CustomerService experience
Experience in SAP would be a plus
Strong typing proficiency and intermediate Microsoft Office, including Excel, Outlook, Teams, Word, PowerPoint as well as web interface
Addison Group is an Equal Opportunity Employer. Addison Group provides equal
employment opportunities (EEO) to all employees and applicants for employment without
regard to race, color, religion, gender, sexual orientation, national origin, age, disability,
genetic information, marital status, amnesty, or status as a covered veteran in
accordance with applicable federal, state and local laws. Addison Group complies with
applicable state and local laws governing non-discrimination in employment in every
location in which the company has facilities. Reasonable accommodation is available for
qualified individuals with disabilities, upon request.
$23-25 hourly 1d ago
Client Services Associate
Aegis Worldwide 4.2
Customer service advocate job in Niles, IL
A highly respected and exceptionally stable leader in the custom printing and packaging industry is seeking a CustomerServices Associate to join its Client Services team. This is a customer-facing role at the center of sales, design, and project execution-ideal for someone early to mid-career who enjoys translating customer needs into real, tangible products.
This organization is widely regarded as one of the best in the industry, known for delivering highly customized, premium packaging solutions and consistently “pressing the limits” of what's possible.
The Role:
The CustomerServices Associate serves as the primary liaison between customers, Sales, and Project Management. You will own customer communication, qualification, specifications, and proposal development-ensuring projects are accurately defined and set up for successful execution.
Once a job is awarded, you'll partner closely with Project Management, remaining customer-facing throughout production to communicate progress, manage expectations, and ensure a smooth experience from start to finish.
Key Responsibilities
Serve as the primary customer contact during pre-production and active job phases
Partner with Sales to qualify opportunities and gather technical, application, and commercial requirements
Create and manage RFQs, proposals, and pricing packages
Coordinate with design and structural teams on white paper comps, carton fit-to-product, and layouts
Review customer artwork for completeness and quote readiness
Track timelines, milestones, and budgets and provide regular customer updates
Act as a liaison between customers and internal teams to manage changes and resolve issues
Support formal handoff to Project Management and remain involved as a customeradvocate through delivery
Preferred Qualifications
Bachelor's degree (graphics, art, or related field preferred but not required)
1-5+ years of experience (entry-level candidates with strong internships will be considered)
Background in printing, packaging, or graphics strongly preferred
Operations experience (Project Management, CustomerService, Inside Sales, Estimating, Procurement, etc.)
Basic project management skills and ability to juggle multiple workstreams
Comfortable and professional in customer-facing communication (phone & email)
Compensation & Benefits
Base Salary: $70,000-$105,000 (up to $110,000 depending on experience)
No bonus structure
Benefits begin after 30 days and include:
Medical, dental, and vision
401(k) with strong employer match (50% of first 4% + 50% of next 6%)
10 PTO days, 3 sick days, 1 floating holiday (PTO negotiable)
6 company holidays
Why This Opportunity
Exceptionally stable, well-established industry leader
Known as a premier provider of high-end, custom packaging solutions
Exposure to exciting, complex projects and luxury-brand work
Clear partnership across Sales, Design, and Project Management
Strong platform for career growth within packaging and print
$37k-42k yearly est. 3d ago
Quick - Air Logistics Healthcare Customer Care Specialist
Kuehne & Nagel Logistics, Inc. 4.5
Customer service advocate job in Schiller Park, IL
It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
We are seeking a Air Logistics Healthcare Customer Care Specialist to join our QuickSTAT team. In this role, you will develop and maintain strong client relationships, manage shipment-specific processing, and provide timely communication of order updates. You will play a key role in ensuring compliance with regulations and delivering exceptional service.
How you create impact
Plan shipments in coordination with clients' requirements.
Ensure orders are set up accurately and communicated effectively to other departments and/or logistics service partners in compliance with all regulations and operating procedures.
Escalate all client issues to the management team as required.
Identify and implement strategies to improve quality of service and productivity.
Good working knowledge of all Quick Enterprise Systems (QuickTrac, QuickOnline/RX and Quick Oasis), particularly:
All QuickTrac CS-related functions
QuickSTAT email program to include client email / contact group information updates.
Assist the Commercial Group (Sales) as required or directed by QuickSTAT local management team.
Undertake any other reasonable duties / responsibilities at the request of the management team.
Ensure compliance with company policies and procedures.
Understand and embrace the company mission by providing the highest quality global transportation and logistics services for our customers.
Ensure compliance with all required training certifications.
Report to Air Logistics Healthcare Customer Care Supervisor.
In this role individuals will work on the 2rd shift: 12pm to 8pm or 2pm to 10pm; including Fridays and one weekend day.
What we would like you to bring
Background in air courier, freight, or biopharmaceutical logistics preferred.
Knowledge of temperature-controlled packaging and monitoring devices preferred.
Experience in clinical trial logistics and regulatory compliance preferred.
GDP training and IATA Dangerous Goods certification preferred.
What's in it for you
At QuickSTAT we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $25 and $27. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. QuickSTAT reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
$25-27 hourly 5d ago
Senior Client Service Associate
Avanciers Inc.
Customer service advocate job in Racine, WI
Avanciers is hiring Associate Client Partner for one of our Fortune 500 clients. This is a Long Termed Duration role with the client.
Title:Associate Client Partner
Duration : Full time
Associate Client Partner with CPG experience to lead a new set of accounts and their digital transformation journey. This role will be based in the Racine, Milwaukee, North Chicago or surrounding area as the ideal location.
Required Qualifications:
Able to travel and be on-site with clients and team members 3 to 4 days per week.
Committed to working on-site in a hybrid role, this is sales and account management and NOT a work from home opportunity
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
5+ years of validated experience, with strong sales/relationship management/account management experience
Business development and project management experience
Experience in the Consumer/Retail/CPG industry/vertical is a plus, food domain is ideal
Hands-on experience with proposal creation and leading proposal presentations
Strong leadership, interpersonal, communication and presentation skills
Wide variety of IT and business consulting engagement experience
$43k-73k yearly est. 2d ago
Customer Service Specialist
4Front Engineered Solutions 4.0
Customer service advocate job in Muskego, WI
Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement.
What can you expect to do?
Customer Sales Processing
Enter and process orders with product, pricing, scheduling, shipping dates within ERP.
Partner with manufacturing and shipping departments with any changes.
Maintain all open and closed sales files.
Distributor Sales Processing
Review incoming orders and problem solve any issues with each order.
Maintain entry and invoicing for all sales orders.
Be the contact for distributor inquiries that correspond with order entries.
Sales Support
Assist managers and coordinating departments with customer facing issues.
Work with Sales, Operations, Engineering about date management, special requests, freight, etc.
Assist with continuous improvement projects including lean and kaizen events.
What's needed for success?
Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in
Business Administration is desirable.
2-4 years of experience in customerservice working directly with customers, salespeople, or distributors.
Experience using iPhone and iPad is a plus.
Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases,
and automated systems to accomplish work.
Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred.
Experience using manufacturing ERP software, JD Edwards, preferred.
Why 4Front?
Generous PTO program
11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days)
Company sponsored benefits include:
Employer contribution to Health Savings Account, up to $1000
Life insurance
STD/LTD/AD&D
Reimbursement for PPE, including safety shoes and prescription safety glasses
UHC Employee Assistance Program
All coverage begins on Day 1 of employment!
$27k-34k yearly est. 22h ago
Customer Service Specialist [Manufacturing]
PPC Flex
Customer service advocate job in Pewaukee, WI
The CustomerService Representative is responsible for providing best in class customerservice for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a CustomerService Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering
In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team.
Essential Accountabilities:
Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach
Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment
Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently
Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests
Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands
Escalate internal systematic/process concerns until final solution/resolution is provided to customer
Identify and upsell opportunities by recommending new or complementary products to meet customer needs
Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction
KEY CHARACTERISTICS & ABILITIES:
Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills
Passionate about exceeding customer expectations
Values teamwork and supports a team environment
Desire to continually learn and improve skill set
Skilled in deescalating situations both over the phone and in writing (email)
Ability to maintain professional and helpful attitude in high-tension or stressful situations
Assertiveness in pursuing resolution to issues
Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas
Must have high attention to detail and accurate data entry
Must be able to manage multiple work items at one time with a high sense of urgency
Must have strong problem solving and organization skills
Shares learning with peers
Minimum Qualifications:
5+ years of experience as a CustomerService Representative at a manufacturing organization. Associate degree or bachelor's degree preferred.
Required Skills:
Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools
Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships
Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy
Bilingual in Spanish is a plus but not required
Ability to think critically, adapt to changing priorities, and resolve issues effectively
$28k-36k yearly est. 1d ago
Supervisor, Customs Compliance
DSV A/S 4.5
Customer service advocate job in Itasca, IL
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - Itasca, N Arlington Heights Rd
Division: Air & Sea
Job Posting Title: Supervisor, Customs Compliance
Time Type: Full Time
SummaryThis position is responsible for performing compliance activities to ensure customs transactions meet compliance standards set forth by government regulations and company policy. It includes audit activities related to individual files, system data and departmental performance, and may include specialty activities such as post entry corrections, responding to regulatory requests, classification, database management and duty payment.
Duties & Responsibilities
(The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):
Provide daily support to customers and operational teams to ensure compliance with company policy, customer requests and regulatory requirements.
Administer internal compliance programs in accordance with company guidelines.
Conduct audit activities in accordance with company policy, governmental regulatory and client requirements to ensure accuracy and compliance.
Research, communicate and resolve compliance related inquiries from both internal/external customers and government agencies.
Initiate, monitor and resolve all post entry activity in accordance with company policy, client instruction, and regulatory requirements to ensure timely and accurate submission.
Prepare operational reporting / exception reporting to ensure timely and accurate processing, issue resolution and timely submission of all customs activities.
Monitor customs compliance KPI performance, developing and implementing corrective action as needed.
Manage the customs duty accounts and duty statement processes ensuring compliance, timely authorization of payments, and completion of all record keeping requirements as required.
Ensure billing for compliance activities is completed, as required.
Manage customer reporting, as required.
Liaise with government agencies as required.
Support compliance training for internal and external customers as needed.
Perform other duties or special projects as assigned by management.
Skills & Competencies
Intermediate to advanced computer skills with working knowledge of MS Office Suite
Basic knowledge of accounting
Well-developed analytical skills and ability to problem-solve
Strong organizational skills and ability to multi-task
Good interpersonal skills and communication skills
Advanced knowledge of Customs and FTZ processes
Knowledge of general freight forwarding terms and standards
Inventory control and record-keeping experience helpful.
Function / Market & Industry Knowledge / Business Acumen / Processes
Preferred Qualifications
Bachelor's degree in Supply Chain, Business, or a related field.
3+ years of logistics or brokerage experience, with an emphasis on import drayage.
Existing book of business or carrier relationships in key port markets
Familiarity with chassis pools, PierPass, demurrage/detention billing, and port technology platforms
Language skills
English (Reading, Writing, Verbal).
Computer Literacy
Technically proficient in TMS platforms, Microsoft Excel, and CRM systems.
Proficient with all Microsoft Office applications, Word, Excel, Teams and PowerPoint.
At Will Employment
DSV Road Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
For this position, the expected base pay is: $71,000 - $106,500/ Annual. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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Supervisor, Customs Compliance
Itasca
$29k-40k yearly est. 4d ago
Customer Service Representative
Airgas 4.1
Customer service advocate job in Germantown, WI
Airgas is Hiring for a CustomerService Representative in Germantown, WI!
Who are we looking for?
Airgas is seeking individuals with excellent verbal and written communication skills, demonstrated attention to detail, creative problem solving skills, and a positive team player who wants to contribute to the success of their team. As a Strategic Accounts Central Service Coordinator you will be responsible for providing centralized support in a fast paced dynamic environment while working directly with customers and Airgas personnel.
What's in it for me?
Airgas believes in an inclusive, diverse team culture where associates are encouraged to work both collaboratively and independently with opportunities for mentoring and growth. If you are looking for a full-time permanent position with hybrid WFH (after training period), affordable healthcare, and career growth, we want to talk to you!
As a Strategic Accounts Central Service Coordinator your responsibilities will include:
Support for customer requests which will include researching and verifying the correct servicing branch and contacts, coordinating new account set ups, and processing orders.
Coordinating product deliveries and cylinder pickups while verifying and confirming requested dates and proactively communicating any changes to customers.
Validating cylinder balances and initiating cylinder audits or account closures.
Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction.
Managing, organizing and prioritizing workload to maximize completion of all open and daily responsibilities.
A high level of initiative, curiosity and potential to go beyond the described role as the team
responsibilities evolve.
Special duties as assigned.
Preferred Education and Experience:
High School Diploma required. Associate's or Bachelor's Degree preferred.
2 years of customerservice/sales experience
Or Minimum 2 years of relevant work experience
$30k-37k yearly est. 1d ago
Weight & Inspection Rep - Full Time
Hammel Companies Inc.
Customer service advocate job in Oak Creek, WI
Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry.
Dohrn is currently seeking a Full Time Weight & Inspection Rep at our Milwaukee, WI terminal.
Pay is $23.01/Hour
Hours: Monday - Friday
Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more
POSITION SUMMARY:
To inspect LTL freight loads to ensure the trailers are being loaded correctly and according to NMFC regulations.
ESSENTIAL DUTIES:
Inspection of LTL freight shipments for proper National Motor Freight Classification descriptions; This includes, but is not limited to, measuring cubes, densities, and determining proper NMFC descriptions
Communicate efficiently with coworkers, supervisors, and other departments to ensure a successful operation
Work in a safe and professional manner so as to reduce personal risks and risk to fellow employees
Comply with federal, state, and company regulations
Process all paperwork daily associated with the execution of the job
Work in a positive, supportive, and cooperative way at all times
Perform other duties as needed
MINIMUM REQUIREMENTS:
A minimum age of 18
Valid Driver License
High School completion or equivalent
Must be willing to work 3rd Shift as required.
Basic knowledge of National Motor Freight Classification descriptions
Must be self-motivated and able to self-manage
Ability to use Microsoft Office tools (Excel, Outlook, etc)
Must possess good math and typing skills
Prior W&I experience preferred but not necessary
Excellent attendance
WORKING CONDITION/PHYSICAL DEMANDS:
Lifting various types of materials will be required: cartons, bags, cylinders, boxes, crates, drums, pipe, bars, rugs, etc
Common material handling tools will be used: forklifts, carts, dollies, banding machines, shrink wrap tubes, pallet jacks, and tow motors
Standing, walking, squatting, pushing, pulling, twisting, carrying, bending at the waist, reaching, and lifting both above and below waist level will be required
Must be physically capable of operating a forklift, pallet jack, load lock and two-wheel handcart
Will be required to lift up, set down, slide or move weight unassisted that could exceed 80 pounds
Must be able to lift 50 lbs. on a frequent basis and 100+ lbs. on an infrequent basis
Must be able to sit and stand for prolonged periods of time
Must have the ability to safely enter and exit trailers, vans, flatbeds, forklifts and tractors
Must have the ability to work around and operate motorized equipment
Must be able to perform the essential functions of the job as specified in the job description
May be exposed to extreme hot or cold temperatures and dusty conditions in the dock environment; must be able to perform essential functions in these conditions
Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
$23 hourly 5d ago
Customer Service Representative
Connect Search, LLC 4.1
Customer service advocate job in Waukesha, WI
CustomerService Representative (Temp-to-Hire)
Work Type: Onsite
Employment Type: Full-Time, Temp-to-Hire
Work Hours: 8:00am-4:30pm, Monday-Friday
Benefits: For eligible employees, Medical, Dental, Vision, and 401(k) are available.
Position Overview
The CustomerService Representative processes customer requests for quotations, orders, and lead times, coordinates with internal departments, and ensures timely and accurate service and support to customers.
Key Responsibilities
Receive and respond to customer requests for quotations, orders, order changes, adjustments, and cancellations via phone and email
Prepare quotations for standard items and write orders
Relay pertinent quote and order information to customers
Coordinate with internal departments to process purchase orders and ensure customer satisfaction
Provide support to sales teams and assist accounts receivable with payment or credit hold issues
Maintain accurate records using ERP and office systems
Address and resolve customer inquiries and complaints promptly
Qualifications
3+ years of customerservice experience in a manufacturing or production environment
Proficiency with MS Office and ERP systems
Experience managing high volumes of orders, data entry, and customer calls
$30k-36k yearly est. 1d ago
Customer Service Representative
Patient's Choice Medical
Customer service advocate job in Rolling Meadows, IL
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with CustomerService.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-38k yearly est. 3d ago
Customer Service Representative
Graff 3.6
Customer service advocate job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented CustomerService Representative to join our growing team and provide a high level of professional customerservice.
The successful candidate will have a minimum of 3 years of professional customerservice experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The CustomerService Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customerservice to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customerservice skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customerservice experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the CustomerService Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 1d ago
Customs Brokerage Supervisor
Mohawk Global Logistics Corp
Customer service advocate job in Itasca, IL
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
Who We Are: Mohawk Global is a 300+ person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here
We pride ourselves in being a highly employee-centric organization that truly puts our people (and customers) first! At Mohawk, these aren't just words, they are a demonstrable value that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past eleven years...see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Essential Duties & Responsibilities:
Supervise, train and coach Entry-Writing/CHB staff
Assign accounts and distribute workload
Measure performance of Entry-Writing staff and address problems and issues
Support local branch Import Transportation teams with their brokerage needs
Troubleshoot freight issues with US Customs and other government agencies
Work with Manager, Customs Brokerage to enhance the performance of the department
Complete Entry work as needed
Audit files for accuracy and oversee billing process
Establish departmental goals and measure performance by tracking goals
Improve existing procedures and audit work; streamline workflow in the Entry department
Oversee billing and dwell time of all files
On-board new clients as determined by sales and/or client SOPs
Oversee accuracy of US Customs information on all files
Execute projects assigned by Manager, Customs Brokerage
Keep Manager, Customs Brokerage abreast of changes in the department and provide effective support as needed
Desired Skills/Experience:
Certified Customs Specialist (CCS) accreditation required, Licensed Customs Broker preferred
Minimum of 5 years of experience in working with US Customs and other Government agencies
Thorough knowledge of US Customs rules and regulations
Personnel supervisory and/or training experience
Employee Characteristics:
Must be self-motivated and able to prioritize
Requires organizational skills, ability to multi-task, and being detail-oriented
Must be able to resolve problems in all aspects of the position
Must be adaptable to a changing work environment
Must be able to effectively supervise people and be objective
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$36k-52k yearly est. 4d ago
Route Service Rep
Krispy Kreme 4.7
Customer service advocate job in Elk Grove Village, IL
Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
As a Route Sales Driver here at Krispy Kreme, you are responsible for the delivery of our iconic doughnuts from our shops to our A-Glazing customers. Our drivers are one of the most important parts of our organization! Route Sales Drivers should have a commitment to safety, teamwork, customer-focused behaviors, and a high energy level.
A TASTE OF WHAT YOU WILL BE DOING:
Safely operate a box truck within the designated local area to provide products and services to our customers and fresh shop locations.
Load and unload products; merchandise products correctly and maintain a neat display.
Follow the established route map to ensure the timely delivery of the product.
Adhere to safety, food safety, and Good Manufacturing Practices regulations.
Verify daily preventative maintenance of vehicle and maintain proper operator documentation while also maintaining cleanliness of truck.
YOUR RECIPE FOR SUCCESS:
At least 2 years of box truck or light freight driving experience.
Must be 21 years of age or over.
Valid driver's license.
Ability to work all necessary work schedules, including holidays/weekends.
Effective communication skills, both written and verbal
Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
MUST have a clean driving record (minimum of 3 years)
Able to meet DOT Medical Examiner Card eligibility requirements.
Travel Requirements: 0-10%
Must be authorized to work in the US without sponsorship.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Exposure to internal and external environmental conditions
Shop - fluctuating temperatures and noise levels
Exposure to known allergens including but not limited to nuts.
Adherence to dress code policy applicable to role
Noise of a production and/or processing area
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official for the position. The official job description will be provided during the application/interview process.
BENEFITS:
Weekly Pay
Career opportunities- we are growing!
Comprehensive benefits (medical, vision, and dental insurance)
Employee discount program
401K plan
PTO
Company events
Education Reimbursement
Adoption Assistance
Life Insurance
FSA/HSA Plans
Pet Insurance
Learn more at ******************
WHY KRISPY KREME?
At Krispy Kreme, we focus on:
Loving People:
* Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
* Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
Loving Communities:
At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
Loving Planet:
* We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
* We are working on reducing food waste through donation efforts, animal feed, and composting programs.
Krispy Kreme is an Equal Opportunity Employer:
At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
About Krispy Kreme
Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at ******************** or on one of its many social media channels, including **************************** and ****************************
Route Service Representative wage is $20.00 per hour.
$22k-29k yearly est. 4d ago
Bilingual Customer Experience Assistant
QPS Employment Group 4.5
Customer service advocate job in Brookfield, WI
QPS Employment Group is hiring for a Bilingual Customer Experience Assistant for our Corporate Headquarters in Brookfield, WI. The Customer Experience Assistant will talk to QPS internal employees, candidates looking for work, companies calling to hire, references, and much more.
This is a full-time internal position with QPS. Hours will be 8:30am-5:00pm, Monday-Friday.
Join an award-winning organization that offers growth both inside and outside of the company. QPS values your ability to advance and improve, as you develop a lasting career with one of the Midwest's most dynamic companies. Learn what it's like to work internally at QPS and how we provide positive experiences with everyone we interact with through our company's Six Core Beliefs:
Family Spirit: We are more than just a team. We go above and beyond for each other as a true family does and strive to support all who interact with our great company.
High Touch: We have an emotional impact on all who work with us and never accept the status quo. We say YES and turn the ordinary to extraordinary.
Passion: Our rewards come from the impact we have on others. We create valuable relationships that illustrate just how important each of us truly is. We engage with each other in meaningful connections that better all of us.
Legacy: We build a lasting path within the organization. We inspire growth and encourage each other to continuously learn from, as well as teach, those we serve. We appreciate each other and see everyone's value.
Innovation: We take risks and inspire change at all levels of the organization. We understand that both successes and failures help build a transformational organization that continuously learns and improves.
Collaboration: We work without boundaries and know that together we can accomplish anything. By empowering all voices, we develop ideas and solutions that create a positive experience for all involved.
What You'll Be Doing:
Answer, screen, and direct incoming calls
Verify customer information
Accurately document and make appropriate changes in software database following communication with customer
Perform basic background checks on customers
Perform basic searches within the software database
Provide excellent customerservice
What We Look For:
Bilingual, Spanish and English - not required, but preferred
Previous telephone customerservice experience - call center or high volume customerservice environment preferred.
High School diploma or GED preferred
Knowledge of Microsoft Windows programs
Professional and effective telephone and written communication skills
What We Offer:
We are proudly 100% employee-owned (ESOP), Health, Dental, Vision, Short & Long Term Disability, Life Insurance, Health Savings Account (HSA), Limited Purpose FSA, Dependent Care Reimbursement, 401k, PTO, Birthday, Holiday, Educational Assistance.
$26k-31k yearly est. 2d ago
Customer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Customer service advocate job in Elm Grove, WI
This full-time CustomerService Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration.
RESPONSIBILITIES
Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions.
Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems.
Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups.
Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions.
Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations.
Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records.
Receive, unpack, sort, and identify incoming customer tools and materials for processing.
Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed.
Provide administrative and operational support to leadership to ensure daily production and customerservice goals are met.
Develop and maintain working knowledge of products, services, and reconditioning capabilities.
QUALIFICATIONS
Previous experience in customerservice, order processing, or administrative support within a manufacturing or industrial environment preferred.
Strong communication skills with the ability to professionally interact with customers and internal teams.
High attention to detail and accuracy when managing orders, documentation, and system data.
Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment.
Proficiency with basic computer systems and order management or ERP platforms is a plus.
BENEFITS
Full-time, day-shift schedule providing work-life balance.
Opportunity to gain experience in manufacturing operations and production coordination.
Collaborative team environment with exposure to multiple departments.
Stable role within an established organization offering long-term growth potential.
Hands-on involvement in processes that directly impact customer satisfaction and operational success.
$29k-38k yearly est. 4d ago
Commercial Service Advisor
Vizance 4.0
Customer service advocate job in Hartland, WI
Vizance is looking for Client Service Advisors for our Commercial Lines/Risk Management Team in Hartland.
WHY JOIN VIZANCE?
Vizance has nearly 200 associates in 9 locations throughout Wisconsin, and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! The combination of our Culture, Independence, and Performance/ System-Based Mindset clearly differentiate us as a company built to last.
Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE).
WHAT YOU WILL DO AT VIZANCE
As a Client Service Advisor, you will be responsible for developing a strong working relationship with Risk Management Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards.
This includes:
Policy Administration: Manage policy documentation, endorsements, and renewals
Risk Assessment: Collaborate with underwriters to assess and understand clients' unique risks
Communication: Work with dedicated sales and service teams to plan and execute client service plans
WHAT YOU WILL BRING TO VIZANCE
At least 2 years of Commercial Property & Casualty experience, preferably in an insurance agency setting
Wisconsin Property and Casualty Insurance License
Ability to work in a fast-paced environment with attention to detail
Desire to be part of a growing and collaborative team
Enthusiasm, exceptional communication skills, and a strong work ethic
WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE
Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance
401(k) match
Paid Time Off (including your birthday)
Sponsored education opportunities
A supportive team environment that celebrates success
Opportunities for growth
If you are looking for a promising career in a growing organization, then we want to hear from you!
$34k-42k yearly est. 3d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Customer service advocate job in McHenry, IL
Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
How much does a customer service advocate earn in Kenosha, WI?
The average customer service advocate in Kenosha, WI earns between $29,000 and $42,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Kenosha, WI