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Bizlink Group 3.9
Customer service advocate job in El Paso, TX
Daily shipment arranging for designated accounts
Internal systematic work for Outsourcing PO and AR follow up
$27k-34k yearly est. 2d ago
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Customer Service Representative
Ellsworth Corporation 4.3
Customer service advocate job in El Paso, TX
What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?
Ellsworth Adhesives specs in materials in each of those products!
Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a CustomerService Representative opportunity at Ellsworth Adhesives. This role reports into our Specialty Chemical Distribution (SCD) Division located in El Paso, TX. This is an onsite role.
This is an exciting time to be a part of Ellsworth, come join our team!
Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, space/aerospace, and electric vehicle industries!â¯Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions.
You will drive the customer experience. You will process incoming transactional customer requests with a strong sense of urgency/accountability.
RESPONSIBILITIES
Processes incoming requests via chat, phone, web, or Customer Relationship Management System (CRM) for orders, quotes, product inquiries, expedites, and Return Material Authorizations (RMA's) proficiently without regular assistance
Works with internal teams with a high sense of accountability and urgency, such as purchasing, shipping and credit, in order to provide customer updates
Follows detailed contract review/audit guidelines on order entry
Executes customer sample requests and processes order updates and changes
PERKS & BENEFITSâ¯
As an industry leader, we offer a competitive wage, bonus plan, and a comprehensive benefit package which includes Health, Prescription, Dental, Vision, Life, Disability, Flexible Spending, 401(k), Employee Assistance, Paid Time Off and Holidays, Wellness Program, Social Events, Community Involvement and much more!â¯Click Here for a summary of Employee Benefits.â¯
QUALIFICATIONS
3+ years of professional customerservice experience.
High School diploma or equivalency required. Associate's degree preferred.
Demonstrated proficiency in keyboarding skills - ability to type approx. 45+ words per minute
Experience with business tools such as SharePoint, MS Teams, Windows Operating Systems
Basic to intermediate excel skills preferred
Experience with ERP systems (Enterprise Resource Planning) and CRM platforms such as Microsoft Dynamics preferred
Experience navigating and utilizing corporate websites & eCommerce platforms, including chat functionality, preferred
Consistently demonstrates approachability with team members and is team oriented.
#SCD
$26k-30k yearly est. 55d ago
Overnight Customer Service Representative
Alorica 4.1
Customer service advocate job in El Paso, TX
CustomerService Representative
Employment Type: Full-time, $19/hr
Supporting: Financial Services
About Us
We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.
As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.
Here's What the Job Really Looks Like
You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.
How You'll Make an Impact
Guide customers through questions, concerns, or challenges they encounter while using the product or service
Listen actively to understand the root of the issue and provide clear, effective solutions
Record detailed call information for auditing, reporting, and follow-up purposes
Maintain and update customer records to ensure accurate and current information
Identify opportunities to introduce customers to new or enhanced services that meet their needs
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience
What'll Set You Up for Success
Required:
High school diploma or GED
6+ months of customerservice or sales experience preferred
Overnight working hours
For Internal Candidates:
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience
Location Note: We're currently hiring for this position in Tucson, Arizona.
Why Alorica?
Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.
TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.
What We Offer:
Health, dental, and vision coverage with HSA options
Paid time off
Flexible pay options: daily or weekly pay
401(k) retirement plan
Leadership development programs that really grow your career
Open access courses through Alorica Academy
Paid training and tuition reimbursement
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
Employee assistance program for personal and professional support
Additional voluntary benefits to meet your individual needs
Our Values
Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day
Ready to Join Us?
If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.
Apply Today!
Equal Opportunity Employer - Veterans/Disabled
DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.
#AloricaJobs #CallCenter #CustomerServiceJobs
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a confident communicator with a passion for sales and customer success? We're expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions.
In this role, you'll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES Key Responsibilities:
Make outbound calls to customers across the country
Promote and sell products and services tailored to customer needs
Provide accurate information and resolve customer inquiries
Use internal systems to manage accounts and process orders
Collaborate with other departments to resolve customer issues
Follow scripts, policies, and compliance guidelines
Maintain accurate records and protect customer data
Stay current with training, product updates, and program changes
Meet attendance, punctuality, and performance expectations
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older
High school diploma or equivalent
Excellent communication and organizational skills
Typing speed of 20+ WPM
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and conflict resolution skills
Customer-focused, empathetic, and solution-oriented
Ability to multitask and manage time effectively
Comfortable in a fast-paced, evolving environment
Team player with strong interpersonal skills
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customerservices, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), CustomerService, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
................
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$32k-45k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Sunstar 4.2
Customer service advocate job in El Paso, TX
Sunstar Vending founded in 1985 operates more than 10,000 arcade games, jukeboxes, photo booths, cranes, pool tables, air hockey, pinballs, ATMs, and ticket redemption games. Our products are placed Nationwide in bars, restaurants, hotels, fun centers, bowling alleys, sports centers, supermarkets, theme parks, malls, movie theaters, stadiums, universities, and other venues with high foot traffic.
At Sunstar Vending, you provide the venue - we provide the fun!
We can provide as little as one game to a location, or as many as a one hundred. Commissions are paid to our clients by cash or check with a comprehensive monthly revenue report. We provide turnkey solutions with on-site delivery and maintenance at no cost to the venue.
Job Description
In Sunstar we are looking for a pro-active CustomerService Representative. You are patient, knowledgeable, and friendly towards current and potential customers.
Responsibilities:
Manage large amounts of incoming calls.
Generate sales leads.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customerservice team sales targets and call handling quotas.
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
Qualifications
Requirements:
Friendly and patient demeanor.
Knowledge about the products and services.
Ability to multi-task in a fast-paced environment.
1-2 year(s) experience in customer support.
Excellent verbal and written communication in English language.
High school diploma.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-40k yearly est. 2d ago
Customer Service Administrator
Logfret 3.9
Customer service advocate job in El Paso, TX
LogFret seeks an experienced CustomerService Administrator. to join us. The candidate must have extensive knowledge of the job. You maintain the customerservices activities. Ready for a lifestyle that keeps you closer to home? This is the role for you.
Assisting in the CustomerService Operatives daily, including coordinating works to Open Market and liaising with the CustomerService Manager, ensuring all correspondence is logged. Dealing with correspondence via phone, letter, email and fax, you will ensure acknowledgements are received within a timely manner, whilst carrying out general office administrative duties, i.e. letters, scanning, printing, filing and binding of documents when required.
This is the perfect role for someone with strong communication skills and a friendly yet professional telephone manner. You will have good IT skills, specifically with Microsoft Word and Excel with CRM database experience, and ideally have a knowledge and understanding of responsibility for defects.
Responsibilities:
Provide exceptional customerservice internally and externally.
Manage switchboard and answer or direct incoming phone calls.
Assist with granting site access and updating usernames and passwords for clients.
Provide information to customers via phone and email.
Use various systems, software, and support tools efficiently.
Keep track of customer accounts and make updates with new account information as necessary.
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
All other duties and responsibilities as assigned.
Physical Demands:
Must be able to lift up to 25 pounds.
Must be able to stand and walk for prolonged amounts of time.
Must be able to twist, bend and squat periodically.
Education & Experience:
High school diploma preferred.
Ability to successfully multi-task, works efficiently, and meet deadlines.
Ability to work independently and in a team environment.
Must have experience with Microsoft Office: Word and Excel.
Requirements:
Must have 1 years of proven customerservice experience.
Drug Screening.
Customerservice skills and the ability to communicate professionally required.
High school diploma or GED.
Pre-employment background check required.
Benefits:
Life Insurance.
$30.50 per hour.
Paid Time Off (PTO).
401(k)
Medical, dental, and vision insurance programs.
Monthly Bonus.
About Logfret:
Logfret is an international freight forwarding company comprising over 70 owned offices and a network of over 120 offices. Our commitment is to solve logistics problem and raise expectation through our industrys best digital freight solution, taking businesses to the next level.
$30.5 hourly 60d+ ago
Customer Service Analysts
Enegra Systems
Customer service advocate job in El Paso, TX
Role--CustomerService Analysts A SO , TX Must be from Medical or pharmaceutical industry /requirements: Profile: CustomerService Analysts / Contact Center Skillset required: Productivity Management: • Making outbound phone calls to our members and prescribers
• Utilizing multiple software systems to complete Medicare Enrollment case reviews
• Meeting or exceeding government mandated timelines
• Complying with turnaround time, productivity and quality standards
• Conveying resolution to beneficiary or provider via direct communication and professional correspondence
• Acquiring and maintaining basic knowledge of relevant and changing Med D guidance
Required Qualifications:
• Ability to effectively communicate with members and prescribers while managing multiple software systems
• Accountable and results driven
• Critical thinker/problem solver
• Receptive to constructive feedback and flexible in adapting to change
• Ability to effectively plan, prioritize, and organize time and workload
• Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
• Proficient in navigation of multiple computer applications
• Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors
• Ability to type more than 30 WPM
Preferred Qualifications:
• At least two years of general business experience that includes problem resolution, business writing, quality improvement and customerservice
• Six months of PBM/pharmaceutical related work strongly desired
Education:
• High School Diploma or GED required
• Bachelor's degree in related field or equivalent work experience preferred
Qualifications
Role--CustomerService Analysts
Location- EL
P
A
SO
,
TX
Must be from Medical or pharmaceutical industry
Job Description/requirements:
Profile: CustomerService Analysts
Skillset required:
Productivity Management:
• Making outbound phone calls to our members and prescribers
• Utilizing multiple software systems to complete Medicare Enrollment case reviews
• Meeting or exceeding government mandated timelines
• Complying with turnaround time, productivity and quality standards
• Conveying resolution to beneficiary or provider via direct communication and professional correspondence
• Acquiring and maintaining basic knowledge of relevant and changing Med D guidance
Required Qualifications:
• Ability to effectively communicate with members and prescribers while managing multiple software systems
• Accountable and results driven
• Critical thinker/problem solver
• Receptive to constructive feedback and flexible in adapting to change
• Ability to effectively plan, prioritize, and organize time and workload
• Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment
• Proficient in navigation of multiple computer applications
• Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors
• Ability to type more than 30 WPM
Preferred Qualifications:
• At least two years of general business experience that includes problem resolution, business writing, quality improvement and customerservice
• Six months of PBM/pharmaceutical related work strongly desired
Education:
• High School Diploma or GED required
• Bachelor's degree in related field or equivalent work experience preferred
Additional Information
Contact -
************
$32k-59k yearly est. 2d ago
Customer Service Agent, FTZ Administrator
DSV Road Transport 4.5
Customer service advocate job in El Paso, TX
DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at ***********
Location: USA - El Paso, Paseo Del Este Blv
Division: Air & Sea
Job Posting Title: CustomerService Agent, FTZ Administrator
Time Type: Full Time
SUMMARY
The CustomerService Agent manages client inquiries and ensures quality response in a timely fashion. Coordinates with the client, internal DSV teams and external partners to meet and exceed customer expectations while achieving DSV Transportation Management's internal goals
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Responsible for handling inquiries and providing information; primary point of contact with the customer
* Provides expediting, tracing and POD support as required
* Resolves issues raised by the customer quickly and efficiently
* Provides ad hoc reporting and analysis as requested
* Becomes proficient in all DSV Transportation supported operations at the facility
* Documents cost avoidance and savings attained
* Works on special projects and assignments as needed
* Review and transmit Weekly estimate and weekly entry 3461's and 7501's
* Track and monitor 214 admissions and customs entries to ensure timely processing and resolve any issues or delays.
* Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems.
* Enter and Review withdrawals for exportation and IT (QP/WP CBP Forms 7512)
* Ensure all weekly, monthly, quarterly and annual FTZ forms and reports necessary for FTZ operations are submitted and reviewed for accuracy.
* Monitor FTZ operations end to end to include daily processing zone transactions
* Operate the FTZ inventory control and recordkeeping system.
* Communicate with Warehouse personnel for inventory discrepancies
* Maintain accurate records of customs transactions and documentation for audit purposes.
* Provide annual FTZ reports (Yearly Blanket CBP form 216, Annual Reconciliation, Certification Letter, FTZ Board Report)
* Provide guidance and support to colleagues on FTZ-related matters.
OTHER DUTIES
* Supports Implementation, Account Management and Customer during account set-up.
* Prepares and maintains Standard Operating Procedures (SOPs) as assigned.
* Performs other duties as required.
* Ability to listen and comprehend instructions.
* Ability to work independently while recognizing the need to be part of a team.
* Strong aptitude for organization with high volume of paperwork.
* Bring a can do attitude to work every day.
* Willingly assist coworkers with projects.
* Great Work Ethic (puts company's needs ahead of personal ambition).
Supervisory Responsibilities
* None
Minimum Required Qualifications
Education and/or Experience
* High School diploma.
* 2 years' experience in a logistics, customerservice or related field
SKILLS, KNOWLEDGE AND ABILITIES
Computer Skills
* Proficient typing and PC skills required
* Proficient with all Microsoft Office computer applications
Language Skills
* English (reading, writing, verbal)
Mathematical Skills
* Intermediate
Preferred Qualifications
Education and/or Experience
* College degree.
* 3 years' experience in a logistics, customerservice or related field
Physical Demands
While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable).
Work Environment
While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.
The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
At Will Employment
DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.
DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
For this position, the expected base pay is: $14.00 - $19.00 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.
DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
DSV - Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
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$14-19 hourly 6d ago
Customer Service Representative - Urinalysis (34-70)
La Clinica de Familia Inc. 3.4
Customer service advocate job in Las Cruces, NM
Job DescriptionLa Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico. Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Job Summary:
This position will be focused on collecting MALE client urinalysis.
Responsible for the collection, organization, documentation and reporting of UAs collected in strict accordance with the USPO Contract. This position requires collection of UAs from Male patients as ordered under the contract, documentation of all UAs collected, close communication with the Care Team and USPO Officers, management of supplies, ensuring adherence to contract requirements. Will also perform front office duties, including greeting, registering patients, answering phones, scheduling appointments, collection and verification of demographic and insurance information, collection of payments, and basic clerical duties in overall daily support of clinic functions and staff, while ensuring that the front office environment is respectful and supportive to patients.
Non-Exempt
$15.35
Job Requirements:
High school diploma or equivalent and medical office experience in appointment scheduling and extensive public contact work, specifically through telephones preferred, with a minimum of one year in a clerical position.
Must pass a criminal background check; maintain a current driver's license, current automobile insurance, and maintain a clean driving record.
Bilingual English/Spanish preferred
Benefits:
Health Insurance - PPO
Dental Insurance
Vision Insurance
401(K) with employer matching
Life and AD&D Insurance
Short Term Disability
Long Term Disability
Supplement Life Insurance
Paid Time Off (PTO)
Holidays (9)
Education Reimbursement
Cafeteria Plan
Employee Assistance Program
Travel Reimbursement
34-70-655-02
#INDEL
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$28k-33k yearly est. 24d ago
Case Advocate- CARE
University of Texas at El Paso 4.3
Customer service advocate job in El Paso, TX
Information Hiring Department: VP Student Affairs- CARE Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received. Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends
FLSA status: Exempt
Earliest Start Date: As soon as possible.
Salary: $29,500 annually, commensurate with experience
Required Application Materials:
* Resume
Cover Letter and List of three references (strongly recommended)
Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.
This position is Grant Funded and subject to availability of funds. Funded until September 30, 2026.
The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.
Position Summary
Under the supervision of the Case Manager, the Case Advocate provides direct support, crisis intervention, and advocacy to UTEP students, faculty, and/or staff who have been impacted by crime. The position assists individuals in navigating university systems, connecting with on- and off-campus resources, and developing personalized safety and support plans. The Case Advocate also contributes to CARE's outreach, prevention, and education efforts to promote student well-being and awareness of available support services across the UTEP community
Essential Functions
Provide trauma-informed crisis intervention to members of the UTEP community who have been impacted by crime.
Educate victims on their rights and options under university policy, Title IX, and the criminal justice process to support informed decision-making.
Conduct individualized needs assessments and connect victims to appropriate campus and community resources.
Assist with completion of crime victim compensation applications, safety plans, and other supportive documentation.
Serve as a confidential advocate and liaison between students and campus partners, including the Dean of Students Office, Title IX, Student Conduct, Housing, Counseling, and UTEP Police.
Collaborate with CARE staff and campus partners to coordinate referrals, case follow-up, and comprehensive wraparound support to address students' academic, emotional, and basic needs.
Participate in campus outreach, prevention, and education initiatives related to interpersonal violence, basic needs, and overall student well-being.
Assist in the creation and distribution of educational materials, outreach content, and public awareness campaigns that promote CARE programs and services.
Support the recruitment, training, and supervision of student interns or volunteers who assist with CARE programming and outreach.
Manage an active caseload, ensuring timely follow-up and continuity of care for victims referred to the CARE office.
Maintain accurate, timely, and confidential case records and statistical data in accordance with university and legal requirements.
Attend and represent the CARE Department at university and community meetings, committees, and task forces.
Utilize Microsoft Office and institutional systems effectively for communication, data tracking, and reporting.
Complies with all State and University policies.
Other duties may be assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Qualifications:
Education: Associate's degree in Human Services or Criminal Justice or equivalent from four-year College or technical school within area of assigned responsibility
and
Experience: Three years of related experience to the statement of duties and responsibilities; or equivalent combination of education and experience.
Why Pick UTEP
The University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.
UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.
About the Department
UTEP's CARE Department is here to help you navigate life's challenges and stay focused on your success. Our team takes a wraparound approach to support your well-being-offering personalized guidance, resources, and advocacy when you need it most
The UTEP Division of Student Affairs not only helps our students excel in the classroom but also prepares students for a lifetime of success and accomplishment. With more than 280 clubs and organizations ranging from academic/professional to social and service groups, opportunities to study abroad, attend concerts, live on campus and participate in a multitude on intramural teams, there are countless ways for students to get involved. In fact, students who are involved on campus do better academically, persist to degree completion, have a deep sense of belonging to UTEP and develop lifelong friendships including an expansive professional network. Students will also find programs and services that focus on helping make the transition to college life, pay for school, study and enhance their university experience. Student life at UTEP is as dynamic and diverse as our student body.
The Division also offers an array of support, resources and services that focus on helping make the transition to college life easier, paying for school, support for mental health and wellbeing, and enhancing students' overall university experience. Student Affairs plays an important role in supporting the University's mission and strategic plan and prepares graduates for leadership and lifelong success
Additional Information
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include color vision, peripheral vision and depth perception.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts and high, precarious places.
The noise level for this work environment is usually moderate.
In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries-including the filing of a Formal Complaint or reporting an incident-about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at **************, by email at ****************, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.
For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at *************.
$29.5k yearly Easy Apply 41d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Customer service advocate job in El Paso, TX
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$28k-36k yearly est. 8d ago
Freight Forwarding Operations and Customer Service Agent
DP World Limited 4.7
Customer service advocate job in El Paso, TX
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain - from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
The Freight Forwarding Operations and CustomerService Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues, and ensuring their satisfaction. Continuously assess customer needs, market trends, and competitors to enhance service offerings and maintain a competitive edge.
KEY ACCOUNTABILITIES
* Manage file creation and all services associated with freight forwarding and logistics
* Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided
* Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
* Assist clients in their day-by-day requests related to export/import documentation in order to ensure proper execution to the transportation files
* Provide clients with complete Flight/Sailing details in order to ensure proper flow in information is guaranteed
* Liaise with Airlines/Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
* Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
* Act quickly upon possible emergency situations that may arise within the life of an Air/Ocean file
* Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload
QUALIFICATIONS, EXPERIENCE AND SKILLS
* At least 3 years of relevant and recent experience in Freight Forwarding Operations and CustomerService
* Graduate in any field
* Freight Forwarding experience is mandatory
Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-HE2 #LI-Hybrid
$27k-34k yearly est. 60d+ ago
Customer Service Representative - Las Cruces, NM
Kedia Corporation
Customer service advocate job in Las Cruces, NM
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$25k-33k yearly est. 2d ago
Customer Service Rep / Pizza Maker Store (06501)
Domino's Franchise
Customer service advocate job in Las Cruces, NM
Responsibilities: ● Greeting customers and taking orders with a smile! ● Operating the cash register and collecting payment from customers. ● Making consistent products within Domino's Pizza guidelines. ● Maintaining a clean and organized work environment
● Maintain a professional appearance
Qualifications
● Minimum 16 years old
● Reliable transportation to and from work
● Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
● Flexible schedule (Work as few as 4 hrs per week)
● Medical & Dental Insurance
● 401K
● Employee Discount
● Advancement opportunities
$25k-33k yearly est. 5d ago
Customer Service Associate
Savers | Value Village
Customer service advocate job in El Paso, TX
Job Title: CustomerService Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerService Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerService Associates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
+ Bundled health plans such as medical, Rx, dental and vision
+ Company-paid life insurance for extra protection and peace of mind
+ Programs to stop smoking, diabetes management coaching, and on demand care options.
+ A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
+ Paid time off from work for leisure or other hobbies.
+ A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
6600 N Mesa, Suite 101, El Paso, TX 79912
$25k-35k yearly est. 60d+ ago
Customer Service Representative
Green Bay Packaging 4.6
Customer service advocate job in El Paso, TX
The CustomerService Representative (CSR) position is responsible for providing high quality, consistent and efficient service to our customers through daily interaction with clients, sales representatives, production members, and co-workers. The CustomerService Coordinator will be dedicated to working closely with customers and support our National Account Sales Team. Candidates will become knowledgeable with the production processes and capabilities to ensure they are providing excellent customerservice to both internal and external customers. This person will be interacting with customers relative to the placement of orders, pricing, deliveries, complaints, and technical recommendations.
Responsibilities
* Provide timely and accurate information about incoming customer order status and product knowledge requests.
* Process customer orders/changes and returns according to established department policies and procedures.
* Process customer returns according to established department policies and procedures.
* Work closely with accounts receivable department to resolve any disputed payment items.
* Provide timely feedback to the Company regarding service failures or customer concerns.
* Partner with Sales Representatives to meet and exceed each customer's service expectations.
* Ability to prioritize a fluctuating workload.
* Willingness to work with clients and sales representatives through a variety of media: phone, email, memos, etc.
* Perform other duties as assigned. · Place purchase orders, secure delivery dates, monitor receipt and billing of outside fabrication orders with vendors.
Responsibilities include managing multiple accounts through processing orders, expediting change orders, handling customer complaints, and coordinating timely deliveries. This candidate will be working with suppliers to purchase print plates and die boards according to specifications. Candidates will also be responsible for creating product designs according to customer requirements, providing price quotes, and creating print cards and box diagrams.
Qualifications:
* High school diploma required, associate or bachelor's degree preferred. A comparable combination of education and experience will be considered.
* Strong customer orientation.
* A minimum of one year in a CustomerService environment.
* Superior organizational and time management skills.
* Excellent verbal and written communication skills.
* Exceptional interpersonal skills with previous experience interfacing with customers.
* Must be able to interact with all levels within the Company.
* Self-starter with the ability to work without direct supervision.
* High attention to detail with ability to troubleshoot to determine cause and effect of poor customer experiences.
* Computer skills with working knowledge of Microsoft Office software.
* Previous data entry experience required.
* Qualified candidates will have a commitment to providing outstanding service to our customers.
* Candidates must possess a strong attention to detail, the ability to problem solve, handle multiple tasks and work in a fast-paced and team-based environment.
* CustomerService experience and excellent oral and written communication skills are required.
* Proficiency in Microsoft Office is required.
Compensation & Benefits
In addition to a competitive wage, the selected candidate will enjoy a comprehensive benefit package including medical, dental, vision, prescription drug, wellness programs, STD, LTD, life insurance, company matching 401(k) and pension. Green Bay Packaging benefits may vary by position or division.
Company Overview
Started in 1933, Green Bay Packaging Inc. is a family owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 4,600 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.
$34k-40k yearly est. Auto-Apply 6d ago
Customer Service Specialist
Recruit Monitor
Customer service advocate job in El Paso, TX
The Client service Rep job is permanent based on an anticipated schedule of 35-40 hours every week, Sunday- Sunday. Employees are actually demanded to possess adaptability to function any of our 8-hour change routines in the course of our ordinary business hours of 5:00 am-10:00 pm true time. Specification instruction days are Monday - Friday 8:00 am to 5:00 pm CST for 4 - 5 weeks. It might be required, given the business demand, to work occasional overtime.
Major Accountabilities
Reply to incoming phone calls from our clients on problems associated with profit qualification concerns and also prescription standing queries
Manual as well as inform callers on their prescribed advantages, use planning, formulary, premiums and condition of purchases and insurance claims or even inquiries
Talk to ideal concerns and listen closely definitely while documenting demanded details in computer units
Pinpoint issues and also communicate options and also measures to clients, pharmacies and medical doctors along with prescribed orders and also reorders
Create outbound calls to customers on prescribed purchases as well as repayment concerns
This function is similarly daunting and satisfying. You'll be gotten in touch with to research complicated problems referring to participant prescription and also/ or drug store benefits throughout several data sources which requires fluency in personal computer navigation and toggling while with confidence and also compassionately enlisting with the caller.
You'll be compensated and also identified for your functionality in an atmosphere that will challenge you as well as provide you crystal clear path on what it requires to be successful in your job and also supply growth for other functions you might have an interest in
JOB INTERVIEW PROCESS-- Our job interview procedure has actually been actually streamlined for your comfort! Your digital, taped interview will contain 5 inquiries as well as last lower than thirty minutes. Therefore, feel free to be actually express, clear, and specified. As soon as a choice has actually been actually made after your job interview, our company will definitely permit you understand!
Demanded Qualifications
High School Diploma/ GED (or higher) OR comparable work expertise
1+ years of customerservice expertise to consist of delivering company over the phone
Knowledge along with computer system as well as Windows computer functions, that includes the capability to navigate as well as find out new and complicated pc system functions
Simple expertise of Microsoft Workplace Term (capacity to open as well as get through a phrase document) and Microsoft Excel (capacity to open and get through a spread sheet).
Potential to operate any one of our 8-hour change schedules throughout our ordinary service hours of Sunday - Saturday 5:00 am - 11:00 pm true time in Pacific Standard Time OR Mountain range Standard Time depending upon area.
Preferred Accreditations.
Call Facility knowledge.
Customer support knowledge.
Expertise along with Grownup Knowing in virtual setting.
Knowledge partnering with Digital systems as well as devices. Web, Conversation, email.
Wellness Care/Insurance setting (understanding with clinical jargon, health insurance plan documentations, or even advantage strategy design).
Community service, personality health, illness avoidance, health and wellness promo as well as actions change (partnering with vulnerable populaces).
Telecommuting Criteria.
Required to have a specialized work area established that is actually divided coming from various other residing locations and also gives info privacy.
Capability to always keep all business delicate records protected (if suitable).
Need to stay in an area that can easily obtain a UnitedHealth Team permitted fast internet relationship or even take advantage of an existing fast net solution.
Should have the ability to attach straight into net-- via hard cable (either straight to cable box or modem).
$27k-35k yearly est. 60d+ ago
Part Time Customer Service Associate
The Hertz Corporation 4.3
Customer service advocate job in El Paso, TX
As a Part Time CustomerService Associate, you will be interacting with our customers to provide world-class service to Hertz customers by providing helpful, courteous, and quality assistance. This includes flexing into various customerservice roles, including providing attentive, courteous, and expeditious service to our customers as they return their vehicles, greeting customers and responding to customers' inquiries regarding vehicles and providing directions as needed. This also includes helping customers who come to the counter to process their rental, and providing a seamless experience to customers who are exiting the rental car center.
Wage: $12.25 hourly
Apply today and shift your career into drive for tomorrow!
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts -Theme Park Tickets, Gym Discounts & more
Responsibilities:
Provide world class customerservice by managing the rental (and occasionally return) process, in compliance with Hertz's policies and procedures.
Welcome each customer with a smile.
Proudly represent Hertz with your professional appearance, language and behavior.
Focus on providing a clean and safe vehicle, to every customer, every time.
Take ownership of each customer's service experience by immediately owning and resolving issues.
Be proud of our brand and the role you play in our success.
Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
Build brand loyalty.
Utilize company approved sales and service techniques when determining customer wants and needs.
Offer optional products to meet customer wants and needs.
Prepare all rental and return documents accurately and completely.
Qualify each customer using our company rental requirement guidelines.
Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
Ensure that the return date and time on the rental agreement is accurate.
Review all charges at the time of vehicle return.
Prepare the Rental Agreement Folder with all required information.
Answer the phones to assist customers in a friendly, helpful and prompt manner.
Assist customers by effectively resolving all customerservice issues.
Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
Passion for customerservice and attention to detail - Goes the extra mile
Self-motivated to achieve and exceed targeted goals
Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
Proficiency in English
Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
Work in a fast-paced environment with a variety of tasks.
Excellent organizational and time management skills
Demonstrate professionalism and interpersonal skills
Proven experience of working well within a team
100% customer focus, with proven experience within a customer facing environment
Additional Requirements:
Work flexible shifts including weekends and holidays; and work overtime as required
Work outdoors during all weather conditions
Stand for long periods of time
$12.3 hourly Auto-Apply 29d ago
Farmers Insurance Customer Service
Araceli Rubio-Farmers Insurance Agency
Customer service advocate job in El Paso, TX
Job Description
Our CustomerService Representatives work directly with every client of our the agency. They will ensure that our clients are well-informed about our products, made aware of the referral process, and given a smooth onboarding experience.
They will also be responsible for providing exceptional customerservice to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.
All team members in our organization have the opportunity to go through our Employee Maturity Program and advance within our organization and take on leadership roles.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Very competitive base salary (most competitive in the El Paso area)
Business and Leadership Courses available
Evenings Off
Appreciation Lunches
Weekly team meetings
Team Building Events
Home/Work Balance
Holiday Pay
Training/coaching provided
Responsibilities
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Cross-sell products such as Life insurance
Ask each customer for referrals and explain our referral program
Requirements
Property & Casualty License preferred.
Must obtain Life and Health license within 90 days after joining our team. Licensing assistance is available.
Bilingual (English/Spanish) preferred
Insurance customerservice experience is desired
Ability to build rapport with clients
Excellent communication skills: written, verbal, and listening
Clean background
$30k-43k yearly est. 30d ago
Customer Service Technician
Pst
Customer service advocate job in El Paso, TX
ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of CustomerService Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in El Paso, TX. Veterans are highly encouraged to apply.
All candidates must be US Citizens for this contract.
Essential Functions and Job Responsibilities
Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
Analyze and report daily on ticket resolution to an established weekly ticket closure rate
Troubleshoot basic IT services as needed and assist customers with reported issues
Will use an automated ticketing system on a daily basis
Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
Candidate must be a U.S. Citizen
Must live within 1 hour of the facility (10767 Gateway West, El Paso, TX)
Candidate required to be onsite once a week.
Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
Minimum high school diploma
Technical certifications strongly desired
Experience providing IT support to end-user communities preferred but not required
Excellent customerservice and communications skills required
Demonstrable troubleshooting and problem resolution skills for desktops and laptops
Experience providing services to the federal government and/or the VA
Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
May be required to lift up to fifty (50) pounds
Ability to work overtime required on occasion
Ability to sit at a workstation for long periods of time
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO Commitment
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing *************************, or by dialing ************.
How much does a customer service advocate earn in Las Cruces, NM?
The average customer service advocate in Las Cruces, NM earns between $27,000 and $40,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.
Average customer service advocate salary in Las Cruces, NM