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Customer service advocate jobs in Macon, GA - 295 jobs

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  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service advocate job in Warner Robins, GA

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $16k-27k yearly est. 60d+ ago
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  • Customer Service Associate - Macon, GA

    Fortune International, LLC 4.5company rating

    Customer service advocate job in Macon, GA

    The Customer Service Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets. Responsibilities Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner Assist customers with order questions, returns, refunds, exchanges, and billing issues Review and manage orders in the order management system, including tracking, backorders, and delivery concerns Troubleshoot basic technical issues related to logins, checkout, and account access Accurately document all customer interactions and actions taken Identify when issues should be escalated and route them appropriately Take ownership of customer issues through resolution Follow company policies while using sound judgment when exceptions are needed Communicate recurring issues or trends to management team to help improve processes and the customer experience Minimum Requirements: High School Diploma or Equivalent Previous customer service experience Strong written communication skills with the ability to explain information clearly and calmly Comfortable working in multiple computer platforms simultaneously High attention to detail and accuracy Naturally inquisitive with proactive problem-solving abilities Strong problem-solving and time management skills Team player with the ability to collaborate effectively across all levels of the organization Capable of embracing new technology Ability to manage a high volume of inquiries while maintaining quality Reliable, organized, and able to meet response time expectations Desired College degree Previous customer service experience, preferably in an e-commerce or order-based environment Microsoft 360 - Excel experience Salesforce experience Call center experience Culinary experience Fortune Fish & Gourmet is an equal opportunity employer.
    $26k-31k yearly est. Auto-Apply 12d ago
  • BDC Customer Care Specialist

    Hutchinson Technology 4.4company rating

    Customer service advocate job in Macon, GA

    Responsibilities: The Service BDC Representative is responsible for scheduling appointments for service through answering inbound phone calls, and making out bound calls to various people who have either declined service, have an open recall that needs to be addressed or missed their appointments among other similar lists. . Essential Duties as following; Handle all guest inquiries with a focus on 100% guest satisfaction. Receive inbound calls on service calls with a goal to establish a firm appointment date and time from the prospect guest to come to Hutchinson Ford. Project a friendly and helpful demeanor while answering questions and inquiries from guests, and providing general or related vehicle service information. . Gather and track all guest data as directed; accurately enter into BDC database. Utilize detailed scripts provided by the dealership in addressing guest inquiries and concerns to meet the dealerships and manufactures objectives. Work in close proximity with other Service BDC Representatives in a team based environment. Facilitate timely follow up on all inquiries as directed by management and/or procedures. Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts. Partner with BDC leadership on activities in the dealership / outside the call center. Communicate with the dealership management or front-line employees on behalf of our guests. Participate in departmental and dealership meetings; other duties as assigned by management. Qualifications: Exceptional Oral and Written Communication Skills via phone, one-on-one and online are a must. Proficient in basic math and writing skills. Proven customer service track record or obvious desire to provide next level customer service. Comfortable in a high paced, competitive environment (all while actually ENJOYING your job!!!). Pass drug testing, background investigation/interview and pre-employment assessment. Benefits: Competitive Pay Plan Medical / Dental / Vision / 401K / Disability and Life Insurance / Paid Vacation and Holiday Internal Promotion Opportunities and Ongoing Training Employee Discounts About Us: The Hutchinson Automotive Group is a family owned and operated group of dealerships serving Macon, Forsyth, Warner Robbins and Albany, Georgia for over 20 years. At all of our dealerships, we have devoted ourselves to helping and serving our customers to the best of our ability. We offer New Buick, Cadillac, Ford, GMC, Kia, Mitsubishi and Toyota and well as quality pre-owned vehicles to fit every need. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service advocate job in Macon, GA

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $29k-62k yearly est. 12d ago
  • Insurance Customer Service

    Kevin Barry-State Farm Agency 3.6company rating

    Customer service advocate job in Byron, GA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus commission Monthly and Yearly bonuses Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-34k yearly est. 2d ago
  • Customer Service Associate

    Poly Vinyl Creations 4.0company rating

    Customer service advocate job in Byron, GA

    Who We Are Poly Vinyl Creations is a second-generation, women-owned manufacturer and distributor of outdoor living products (fencing, railing, decking, and more). We are not rebuilding - we are being reborn. Our culture is anchored in GOT POLY: GOT: Get it Done. Own it. Trust the Process. POLY: People First. Offer the Solution. Leave No Stone Unturned. Yearn for Growth. If that doesn't resonate with you, stop reading here. If it fires you up - keep going. About Us Poly Vinyl Creations services the specialty outdoor market with innovative, high-quality solutions for homeowners, architects, and builders alike - combining safety, security, and aesthetic beauty in every outdoor space. We partner directly with trade-only distributors across Florida, Georgia, Alabama, South Carolina, Tennessee, North Carolina, and Virginia, offering standard and custom-style vinyl and ornamental products. Orders are delivered either through third-party logistics providers or our internal fleet of trucks from multiple manufacturing and distribution locations. We're in a period of rebirth - strengthening systems, structure, and service - and we're looking for quality-minded individuals who want to be part of that transformation. Our Core Values At Poly Vinyl Creations, our culture is built on GOT POLY, the foundation for how we hire, train, make decisions, and serve our customers every single day. GOT Get it Done. Own it. Trust the Process. POLY People First. Offer the Solution. Leave No Stone Unturned. Yearn for Growth. These values aren't just posted on the wall - they define how we show up, how we work together, and how we deliver results. Position Purpose & Summary Our Customer Service & Support Associates aren't just data entry clerks or phone operators - they're trusted advisers who help our customers succeed. You'll balance service, sales, and technical knowledge while communicating daily with customers, distributors, and internal production teams. Each interaction builds stronger relationships and a deeper understanding of how our products solve real-world challenges. There is a questionairre that must be completed when you apply in order to be considered for the position. What You'll Do Provide the highest level of service and support to our customers. Serve as an advisor and problem-solver, not a script reader. Communicate daily with production, sales, and logistics to ensure smooth order flow. Manage a variety of customer requests - quotes, orders, status updates, and issue resolutions. Support marketing and product initiatives to drive customer engagement and retention. Help expand our client base through proactive outreach and account rejuvenation. Relay market concerns, trends, and customer feedback to management. Participate in ongoing product and skill training - learning never stops here. Your Daily Life You'll spend your day supporting customers, learning our products, collaborating across departments, and solving problems. Every day is different - no autopilot, no monotony, and no hiding behind scripts. Your Five Favorite Things Here Expanding your technical knowledge about fabrication and outdoor products. Working in an environment where every day brings something new. Developing real business and life skills through exposure to multiple departments. Delivering personal, human-centered service - not cookie-cutter responses. Learning about products, customers, and market dynamics to help solve real problems. Minimum Qualifications Experience 3+ years in customer service, sales, or marketing 2+ years in an office setting with database software, email, and multi-line phone systems Familiarity or interest in construction, building products, or home improvement Education High School Diploma or GED required Construction-related experience or coursework preferred Skills & Attributes Proficient with Google Workspace (Gmail, Sheets, Docs, Drive) Experience using database-driven programs and managing high call volumes Excellent written and verbal communication skills Strong attention to detail and organizational ability Deadline-driven and self-motivated Capable of multitasking and adapting to change Works well independently and as part of a team You'll Thrive Here If You: Enjoy a fast-paced environment where no two days are alike. Take ownership of your work and follow issues through to resolution. Embrace accountability and continuous learning. Value structure, consistency, and a strong sense of purpose. Believe in doing the right thing - even when no one's watching. Compensation & Benefits Weekly Pay via Direct Deposit Paid Holidays & PTO 401(k) with Company Match Company-Paid Dental, Vision, and Life Insurance Company Contribution Toward Major Medical Premiums Opportunities for Career Growth and Development On-the-Job Training and Mentorship Important Note This is not a remote position. Customer Service & Support Associates work onsite at one of our locations and collaborate daily with production and operations teams to deliver excellence. Join Us We're not just selling outdoor products - we're rebuilding trust, redefining service, and rebirthing a company that's ready for its next chapter. If you're ready to Get it Done, Own it, and Trust the Process, we want to meet you. Apply today and grow with us at Poly Vinyl Creations.
    $23k-29k yearly est. 23d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service advocate job in Fort Valley, GA

    Job Description As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions • Retail store environment where extended periods of standing are required • Retail store stockroom environment subject to fluctuations in temperature • Frequent lifting and maneuvering of merchandise and displays. • Exposure to dust and extreme temperatures while unloading trailers. • Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-30k yearly est. 20d ago
  • Continuous Care Engagement Specialist

    3:15

    Customer service advocate job in Macon, GA

    Job Description 3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour
    $16-18 hourly 3d ago
  • Service (Maintenance) Specialist - Austin Chase

    Capital Square

    Customer service advocate job in Macon, GA

    Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits. Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020. Summary The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living's standards for cleanliness, appearance, safety and overall functionality. Primary Responsibilities Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem Makes repairs in accordance with established policies, procedures, safety standards and code requirements Prepares vacant units for leasing and new move-ins Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work Assists in maintaining the grounds, common areas and amenities by picking up trash and debris Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed Assists in conducting routine and periodic property inspections to identify safety and risk management concerns Responds courteously to questions and requests, staying calm when addressing and resolving customer problems Keeps the property in good repair and communicates concerns about the physical needs of the property to management Knowledge and Skills Requirements High School Diploma or GED (General Education Diploma) Demonstrated ability to apply principles of logical thinking to define and correct problems Excellent organizational skills and a customer service mindset Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts A positive, motivating and team-oriented attitude A desire to exceed in a very competitive environment Work Hours Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply. Work Location Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous. Compensation and Benefits Competitive wage and Performance-Based Bonuses 100% Employee Paid Healthcare Premiums $35/Per Paycheck Cell Phone Reimbursement 120 Paid Time Off (PTO) Hours 20% Housing Discount Professional development opportunities Equal Opportunity Employer At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don't hesitate to let us know.
    $30k-52k yearly est. 6d ago
  • Customer Service Advisor

    Warner Robins 21-04

    Customer service advocate job in Warner Robins, GA

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 19d ago
  • Customer Service Associate - Macon, GA

    D'Artagnan Inc. 4.0company rating

    Customer service advocate job in Macon, GA

    The Customer Service Associate supports customers shopping for Fortune International's premium food products online by assisting with orders, delivery questions, and account needs. This customer-facing role requires strong communication, organization, and attention to detail to manage inquiries across multiple channels and ensure issues are resolved efficiently. Working closely with the Ecommerce team and reporting to the Director of Ecommerce, this position plays a key role in delivering a thoughtful, high-quality customer experience. Adaptability, sound judgment, and the ability to thrive in a fast-paced environment are essential, with culinary and Salesforce experience considered strong assets. Responsibilities Respond to customer inquiries via email, chat, and other digital channels in a clear and professional manner Assist customers with order questions, returns, refunds, exchanges, and billing issues Review and manage orders in the order management system, including tracking, backorders, and delivery concerns Troubleshoot basic technical issues related to logins, checkout, and account access Accurately document all customer interactions and actions taken Identify when issues should be escalated and route them appropriately Take ownership of customer issues through resolution Follow company policies while using sound judgment when exceptions are needed Communicate recurring issues or trends to management team to help improve processes and the customer experience Minimum Requirements: High School Diploma or Equivalent Previous customer service experience Strong written communication skills with the ability to explain information clearly and calmly Comfortable working in multiple computer platforms simultaneously High attention to detail and accuracy Naturally inquisitive with proactive problem-solving abilities Strong problem-solving and time management skills Team player with the ability to collaborate effectively across all levels of the organization Capable of embracing new technology Ability to manage a high volume of inquiries while maintaining quality Reliable, organized, and able to meet response time expectations Desired College degree Previous customer service experience, preferably in an e-commerce or order-based environment Microsoft 360 - Excel experience Salesforce experience Call center experience Culinary experience Fortune Fish & Gourmet is an equal opportunity employer.
    $22k-28k yearly est. Auto-Apply 14d ago
  • Customer Service Representative

    Quipt Home Medical, Corp

    Customer service advocate job in Macon, GA

    Requirements Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $25k-33k yearly est. 60d+ ago
  • Customer service/ Customer Service Representative

    Dotcom Marketing

    Customer service advocate job in Macon, GA

    DotCom Marketing works hand-in-hand with some of the biggest retailers in the world to offer their customers a unique shopping experience which engages the customer in learning about our client's various products and services, while also giving each customer the right information to help make the best decision for them or their family. These campaigns happen in-store and dramatically increase sales for our clients products and services. Job Description Businesses that partner with DCM come in all shapes, sizes and market caps. Our tried and true sales and marketing system works for them all. You're new to the work force but you're ambitious and looking to hit the ground running. Your communication skills and leadership abilities shapes how new and existing business grows. You leverage your entrepreneurial drive to target, educate and persuade new customers to embrace our client's latest services and technologies. Using your influencing and relationship-building skills, you provide caliber client service and team building initiatives. You anticipate how decisions are made, understand the details of individual campaigns and persistently explore and uncover the business needs of key clients and the DCM team. Working with them, you set the vision of the business development strategy. Be at the heart of DCM future business, managing cutting edge sales and marketing campaigns with your awesome talent of multi-tasking efficiency. What you love most is delivering success, exceeding expectations around such tasks as optimal sales campaign delivery, team building, solution consultations, turnarounds, and get excited when new, never been done before challenges fall into your lap! Responsibilities for an Entry Level Sales & Marketing Associate •Execute day to day sales, marketing, and campaign management •Excel in our management training program working from Entry Level to Senior Management •Manage the implementation and delivery of a key client's activity, maximizing performance, return on investment, and identifying opportunity to expand •Own all problem solving, troubleshooting, client campaign requests, media planning and key implementations •Build client relationships through service excellence and balance their campaign needs with your proactive approach •Get your hands dirty with team building, growth, and expansion efforts Qualifications Preferred qualifications: •Interest in developing customer partnerships. •Detail oriented with the ability to prioritize, plan, and organize sales activity. Additional Information If You are -Lazy -Boring -Unmotivated -Looking for a desk job with no advancement ****These traits are contagious and we would prefer not to catch them****
    $25k-33k yearly est. 60d+ ago
  • Customer Service Representative

    Amerivet 3.6company rating

    Customer service advocate job in Hilltop, GA

    Client Service Representative Schedule: Part-time Windy Hill Veterinary Hospital is a AAHA-accredited veterinary practice committed to high-quality patient care and exceptional client service. Our accreditation reflects our dedication to consistent standards, clear communication, and a positive experience for both clients and pets. Position Summary We are seeking a friendly, organized part-time Client Service Representative to support our front-desk operations. This role is ideal for someone who enjoys working with people, multitasking, and contributing to a smooth, welcoming clinic environment. Key Responsibilities: Client Communication & Scheduling: · Answer calls and emails promptly with professional, friendly service · Schedule appointments based on client needs and veterinarian availability, including forward booking · Use technology to send appointment reminders, confirmations, and follow-up messages to keep clients informed and their pets' care on track · Make outbound calls to re-engage lapsed clients and encourage them to schedule appointments Client Relations & Service: · Greet clients warmly and ensure a positive experience throughout their visit · Use active listening to gather important medical information and triage inquiries, directing more complex questions to the medical team · Demonstrate empathy in all interactions, especially when dealing with upset or emotional clients, while maintaining a calm and professional demeanor · Promote current promotions and campaigns, keeping clients informed about special offers, services, and initiatives Managing Patient Information & Technology: · Update client and patient records in our practice management system with accuracy and efficiency · Process billing transactions, including credit card payments, digital payments, financing options, and insurance claims · Maintain organized records of client communications and appointments to streamline operations Support the Medical Team & Practice Operations · Provide clients with accurate post-visit instructions, including medication schedules and follow-up care · Help maintain a clean, organized reception area and assist with daily practice operations as needed · Inform clients about the services offered, preventive care options, and how they can conveniently book appointments online or shop for pet products through our online store Qualifications: · High school diploma or equivalent work experience required · Excellent communication skills and a strong desire to provide compassionate, client-focused service · Prior customer service experience, preferably in a veterinary or healthcare setting · Basic proficiency with technology, including scheduling software and online communication platforms · Strong organizational skills and the ability to handle multiple tasks efficiently, even during busy periods. Working Conditions: · Must be able to work in a fast-paced, dynamic environment. · Occasional lifting up to 40 pounds independently and physical tasks may be required At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
    $25k-32k yearly est. Auto-Apply 14d ago
  • Customer Service Representative

    Sunset Finance

    Customer service advocate job in Dublin, GA

    The CSR plays a very important part in the operation of a consumer finance office. The duties of a CSR are to wait on the customers, take applications, investigate credit, take payments, refinance loans, help with the delinquent work, send out advertising letters, and complete other duties. This person must fill out correctly most of the office forms and reports, as well as maintain current the master cash drawer, bank deposits, and related daily transactions. . DUTIES & ESSENTIAL JOB FUNCTIONS Working directly under the supervision of the branch manager, the Customer Service Representative: Solicit loans on the telephone and at the counter. Must answer the telephone, post customer payments, input new and refinance loans into the loan software system, process loan applications and prepare refinance and delinquency mail. Answers the telephone. Other duties include: opening mail and distributing, posting counter payments, and giving customer credit experience to inquiring creditors and credit bureau. Completes loan documents and closes current refinance loans. Prepares daily deposits of cash and checks. Maintains and balances correct amount and denominations of money in cash drawers daily. Maintains loan standard report daily. Telephones past due customers QUALIFICATIONS Previous experience in customer service, collections, or the finance industry a plus. The CSR must have knowledge of computer skills. A high school diploma or equivalence is required. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is primarily sedentary in nature, no special demands are required.
    $25k-33k yearly est. 26d ago
  • Parking Services Specialist

    Fort Valley State University 3.8company rating

    Customer service advocate job in Fort Valley, GA

    FORT VALLEY STATE UNIVERSITY (FVSU), a state and land-grant institution of the University System of Georgia, invites applications for the position of Parking Services Specialist. Fort Valley State University, the only 1890 land-grant university in Georgia, is a comprehensive institution that provides an education to over 2,800 students including graduate students. The university is located in the town of Fort Valley in Peach County, the original site of the state's peach industry. Its 1,365-acre (5.52 km2) campus is Georgia's second-largest public university in area. Fort Valley State University is an affirmative action, equal opportunity institution and does not discriminate against applicants, students, or employees on the basis of race, gender, ethnicity, national origin, sexual orientation, religion, age, disability, or marital or veteran status. JOB SUMMARY: The Parking Services Specialist ensures that parking policies are established and followed and will assist in all areas of Parking needs for the university. This position will report to members of the FVSU Campus Police & Safety to ensure that established parking rules and regulations are adhered to and followed by all members of the campus community. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both back-up for a department as well as to supplement resources needed during certain times of the year. ESSENTIAL DUTIES/RESPONSIBILITIES: Collaborate with Administrative staff to ensure that parking policies and procedures meet expectations and established standards. Maintain databases to provide accurate information and reports weekly. Assist with reviewing and verifying documentation for completeness and compliance with policies and procedures. Compile and verify weekly/monthly reports within specified deadlines. Manage accounts payable for all purchases. Manage invoicing to third party vendors and ensure payment is made. Approve and reconcile financial journals for inter-office financial transactions for special events and other purchases. Assist with contractor and bulk parking permit sales and other elevated projects that extend beyond day-to-day sale Assist with towing and booting of vehicles in FVSU parking lots. Assist FVSU public safety officers and security guards as needed. Assist with various citation collection efforts as directed by management. Perform other related duties as assigned. MINIMUM QUALIFICATIONS High School Education or GED required Valid Georgia driver's license and meet driving record criteria established by the Department Excellent written and verbal communication skills Excellent decision-making skills and the ability to think and act quickly PREFERRED QUALIFICATIONS Minimum of two years of relevant experience, preferable in parking. Knowledge and ability to understand and accurately apply laws, rules, regulations, and policies. Must be able to operate efficiently and effectively in a fast-paced, changing environment. Ability to communicate effectively, orally and in writing. Experience working on a college campus KNOWLEDGE REQUIRED BY THE POSITION Ability to work in conjunction with the community in the furtherance of institutional goals, preferably in an educational environment Ability to exercise self-restraint and maintain composure under pressure or adverse conditions required. Ability to operate with limited supervision and maintain efficient, self-directed job functions necessary. Ability to make sound decisions based on good judgment on a frequent basis Skilled in conflict resolution and avoidance, and have exemplary public relations skills COMPLEXITY/SCOPE OF WORK Work is performed primarily outdoors, and may require exposure to extreme weather conditions Has potential for exposure to potentially dangerous interpersonal situations, necessitating the observance of appropriate safety precautions Requires weekend, holiday, and shift work Must fully understand the role of a non-sworn guard in a support role to the FVSU police unit and know when to summon police assistance or fire/EMS help PHYSICAL DEMANDS/WORK ENVIRONMENT Job may be physically demanding at times and may require physical exertion including bending, reaching, stooping, lifting, pushing, pulling, etc. Requires long periods of walking, standing, and sitting Requires the ability to defend oneself or a member of the community in exigent circumstances USG Core Values Statement The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at ************************************************************************* Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at *********************************************** .
    $31k-36k yearly est. 60d+ ago
  • Member Service Representative (Watson)

    Midsouth Community Federal Credit Union 4.0company rating

    Customer service advocate job in Warner Robins, GA

    Job Description MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Warner Robins, GA! Who Are We? As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of Helping People Afford Life and it is at the heart of what we do. A Day In the Life as a Member Service Representative The primary role of a Member Service Representative (MSR) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives and provide-world class member service to our members. Our branches consist of teams led by the Branch Manager. Our departments can be busy environments, processing requested financial transactions, resolving problems, and answering questions covering the spectrum of MidSouth products and services. As a Member Service Representative, you would also have the responsibility of educating the members of products and services. What Are We Looking For? If you have worked in a financial institution or if you have been customer/member-facing in a role that requires a high level of accuracy and attention to detail, this position may be perfect for you! In an ever-changing world of banking, we are looking for someone who is adaptable to change and willing to see a task through from beginning to end. Additionally, we are looking for a person who is able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members. Experience: Six months to one year of similar or related experience. Minimum of 1 year of cash-handling experience preferred. Employees in this role are expected to learn and perfect the MSR job function as well as MSCFCU products and services. Education: A high school education or GED. Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact wither others and/or is usually of a personal and sensitive nature. Outside contacts become important and fostering sound relationships with other entities becomes necessary. How is the Work Schedule? The Member Service Representative position is a full time role, working typically 40 hours weekly. Some weeks you may work on Saturdays, with a half-day during the week. Member Service Representatives work in a rotation to cover Saturday work. Are You Ready to Join Our Team? Our recruiting cycle includes reviewing all applications, conducting phone interviews, and conducting face-to-face interviews. Once we review your application and resume, you will be contacted by phone if you are selected to move forward in our hiring process. We will reach out to every applicant once the position is filled to inform you of the status of the position. Note: This position has been posted for both internal and external applicants - meaning that current employees are eligible for this opportunity as well. If this position is filled internally, all external applicants will be notified, stating that fact. Additional Notes This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary. All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks. POSTED 01/16/2026 Job Posted by ApplicantPro
    $24k-28k yearly est. 10d ago
  • Member Service Representative

    Farm Credit Services of America 4.7company rating

    Customer service advocate job in Perry, GA

    At AgGeorgia Farm Credit, we strive to build an inclusive team of employees and leverage our unique strengths. Become a part of our team today and grow with us! AgGeorgia Farm Credit prides itself to be a caring, family-oriented culture that promotes a positive work environment. If you are a highly motivated individual looking to serve the community you work in, check us out! This Member Service Representative will work at our Perry, GA office. The Member Service Representative serves current and prospective members as well as internal customers in an effort to support a cohesive, collaborative and solutions-driven workplace. The Member Service Representative is the first line of contact for our membership and therefore must display leadership in strategically aligning our mission with the member's financial objectives. Sales, Business Development & Marketing Proactively handle member inquiries and concerns using all tools available. Pursue cross-selling of online access, auto-draft and assignment of member gross income. Document all sales activities in Association's Customer Relationship Management tool. Answer phone and greet walk-in members and prospects with a delightful presence. Attend industry, community and business development events to build a significant professional presence in the territory. Manage Customer Appreciation and other marketing events. Support a team sales approach which allows for Commercial Loan Officers to work outside of the office and Consumer Loan Officers to handle inside sales. Financial Support Accept and document loan payments. Issue draw check and other checks as needed and process Fast Cash requests. Assist customers with Account Access. Maintain and secure Fast Cash PINs and Agriline checks. Submit A/P invoices for approval. Prepare monthly expense report for office credit card Submit disbursement and booking request to centralized accounting via service desk Review and request approval for monthly loan check register Forward Change of address requests and back up documentation to centralized accounting for processing. Loan Servicing Assist branch personnel with preparing files for loan closing. Send balance inquiries to other financial institutions, input providers, etc. Create and file New UCC for new loans, as applicable. Submit UCC after closing. Mail, file and follow up on joint check notices, assignment of crop insurance, assignment of government payments and assignment of integrator income as applicable Scan all documents to AgDocs and complete Cert Pending, updating every 30 days. Notify Loan Processor when all pending documents are received and scanned so they can provide final certification. Send documents to AgFirst Collateral Vault. Mail cancelled documents to customer after payoff with thank you letter. Mail copies of documents to members along with thank you letter signed by Relationship Manager. Pull UCC expiration reports monthly - renew or cancel as necessary. Scan documents/reports/notices/etc to AgDocs. Cancel Deeds to Secure Debt as necessary. Construction Loans: Generate trust/inspection forms, produce contractor's affidavits for each vendor's final draw and scans documents into AgDocs. Ensures all vendors have supplied a W-9 on record. Track Hazard Insurance policies to ensure policies are renewed timely and coverage level meets requirements; Communicate with insurance provider as needed. Request paid-out notes from AgFirst. Follow-up on items to be completed after closing: final title policies, vehicle titles, final certificate from Attorney, collateral insurance documentation, recorded deed to secure debt. Provides assistance with FSA Guaranteed Loan Application submissions and communication with local FSA office. Assists with completion of monthly reporting - including, but not limited to, delegation report, watch list report, top 10 risk rating report and delinquency report. Assist with calling and sending letters to delinquent borrowers. Pull branch delinquency reports as necessary. Purchase offices supplies. Primary responsibility for incoming/outgoing mail. Other Duties as Assigned Other duties and responsibilities as assigned, which may include specific projects. Knowledge Skills, and Abilities Education and/or experience equivalent to a High School Diploma or GED. 1-3 years related work experience. Ability to communicate (written and verbal) effectively with all levels of the organization. Ability to be assertive and decisive in arriving at sound business decisions which serve the best interest of the borrower and the Association. Focus on problem solving skills with solutions-driven results. Ability to work independently and as a team member under minimal supervision. Excellent computer skills. Contributes to building and maintaining a positive team atmosphere. Supports diversity and inclusion. Knowledge of Farm Credit Association policies and procedures. Current awareness of economic developments and production technology affecting agriculture in the region. Benefits Comprehensive medical coverage and additional options for dental and vision benefits. We also offer flexible spending and health savings accounts. 401(k) Plan with a 100% match up to 6% of pay, with an automatic company contribution. Tuition reimbursement program. Generous annual leave and sick leave benefits. Company paid holidays. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $24k-39k yearly est. Auto-Apply 1d ago
  • Continuous Care Engagement Specialist

    3:15

    Customer service advocate job in Warner Robins, GA

    Job Description 3:15 is looking for a Continuous Care Engagement Specialist to join our dynamic team. As a Continuous Care Engagement Specialist, you will play a crucial role in improving patient care and building lasting relationships with healthcare providers. Our company is passionate about changing the delivery of healthcare and transforming the industry. As a family-founded and led organization, we value collaboration, innovation, and excellence. Join us in making a difference in the lives of patients and healthcare professionals. Responsibilities Serve as the primary point of contact for healthcare providers, ensuring effective communication and collaboration. Coordinate and implement patient engagement strategies to improve continuity of care. Enroll eligible patients in the continuous care programs including device assignment and nurse welcome call scheduling Assist with the coordination of medical equipment and supply delivery to patients' homes. Document and maintain accurate and up-to-date patient records. Requirements At least 2 years of experience in a healthcare or patient engagement role. Excellent interpersonal and communication skills, with the ability to build rapport and trust with patients and healthcare providers. Strong knowledge of healthcare regulations and best practices. Proven ability to work independently and as part of a multidisciplinary team. Strong desire to collaborate and communicate efficiently. Self discipline and motivation. Detail-oriented with strong organizational and time management skills. Proficiency in using electronic medical records systems and other healthcare software. Benefits Collaborative work environment Making a difference in patients' lives every day Health Care Plan (Medical, Dental, & Vision) Retirement Plan (401k) Life Insurance (Basic, Voluntary, & AD&D) Paid Time Off (Vacation, Sick, & Public Holidays) Full time (40 hour week), Monday-Friday 8AM-4:30PM Monday-Thursday will be in doctor's office (depending on placement that's Macon or Warner Robins) and Friday will be in the Macon 3:15 office on Zebulon Rd. MUST have reliable transportation $16-$18 per hour
    $16-18 hourly 14d ago
  • Service (Maintenance) Specialist - Macon-Warner Robins or Middle Georgia

    Capital Square

    Customer service advocate job in Warner Robins, GA

    Capital Square Living (CS Living) is a fully integrated property management company based in Richmond, Virginia. CS Living was built on the strong foundation of the Capital Square brand and has a vision to develop and manage the future, one relationship at a time. Our property management company provides a highly competitive compensation package and employee-centric benefits. Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for “Best Places to Work” by Virginia Business Magazine as well as their “Fantastic 50” reports in 2019 and 2020. Summary The Service (Maintenance) Specialist performs technical and mechanical work that ensures the physical aspects of the buildings, grounds, amenities and common areas of the property meet Capital Square Living's standards for cleanliness, appearance, safety and overall functionality. Primary Responsibilities Completes assigned work orders generated from resident requests for service, as well as preventative maintenance on the property, by diagnosing the source or cause of the defect or problem Makes repairs in accordance with established policies, procedures, safety standards and code requirements Prepares vacant units for leasing and new move-ins Obtains needed supplies and materials, completes all maintenance tasks and inspects completed work Assists in maintaining the grounds, common areas and amenities by picking up trash and debris Pressure-washes walkways and pool areas, performing general cleaning and painting curbs and signage as needed Assists in conducting routine and periodic property inspections to identify safety and risk management concerns Responds courteously to questions and requests, staying calm when addressing and resolving customer problems Keeps the property in good repair and communicates concerns about the physical needs of the property to management Knowledge and Skills Requirements High School Diploma or GED (General Education Diploma) Demonstrated ability to apply principles of logical thinking to define and correct problems Excellent organizational skills and a customer service mindset Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members and other business contacts A positive, motivating and team-oriented attitude A desire to exceed in a very competitive environment Work Hours Will normally work a Monday-Friday schedule with rotating weekends; (hours may vary to meet the business needs of the property). On-Call hours will apply. Work Location Onsite at designated or sister property location. Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors and/or landscape may be unpleasant and/or hazardous. Compensation and Benefits Competitive wage and Performance-Based Bonuses 100% Employee Paid Healthcare Premiums $35/Per Paycheck Cell Phone Reimbursement 120 Paid Time Off (PTO) Hours 20% Housing Discount Professional development opportunities Equal Opportunity Employer At Capital Square Living, we believe in creating a diverse and inclusive workplace that reflects the communities we serve. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate differences, value unique perspectives, and strive to create a culture where everyone feels empowered to contribute their best. If you need assistance or accommodations during the application process, please don't hesitate to let us know.
    $30k-52k yearly est. 12d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Macon, GA?

The average customer service advocate in Macon, GA earns between $26,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Macon, GA

$31,000
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