Customer Accounts Advisor
Customer service advocate job in Waterville, ME
The salary range for this role is $16.25 to $17.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Customer Service Coordinator
Customer service advocate job in Westbrook, ME
Job DescriptionReady to Deliver Exceptional Service?
Join CRST as a Customer Service Coordinator supporting home solutions. If you're a strong communicator with a background in logistics customer service - and thrive on problem-solving and building positive relationships - we want to hear from you.
How You'll Work
Location: Onsite - 84 G WARREN AVE Westbrook , ME 04092
Schedule: Monday-Friday (8:00 AM-4:00 PM)
Reports To: Manager - Warehouse
Compensation: This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $20.00-$21.00 per hour. A final offer amount will depend on factors such as prior relevant experience, skills, and location.
Benefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts.
About the Role
As a Customer Service Coordinator, you'll be the first point of contact for customers and installers - managing inquiries, resolving issues, and ensuring escalations are addressed within strict service-level agreements (SLAs). This role requires deep logistics customer service experience, as you'll handle scheduling, rescheduling, order updates, installer escalations, and follow-up calls while maintaining strong communication across customers, and CRST's internal teams. From performance tracking to problem resolution, you'll help deliver on CRST's promise of safe, reliable, and responsive service.
What You'll Do
Answer inbound calls from customers and provide timely information and support
Call customers to provide time windows for upcoming services and complete follow-up calls, including 5 Star Survey reminders
Receive warm leads and process product sales quickly and accurately
Record, track, and escalate issues to managers when necessary
Manage service orders, upload documentation, and update the systems with accurate information
Perform daily tasks including inventory scans, service order updates, and paperwork completion
What Great Looks Like
Calm under pressure and able to manage multiple customer needs at once
Clear, empathetic communicator who listens and responds effectively
Detail-oriented with strong follow-through on documentation and service updates
Positive, team-first attitude with a focus on solutions
Driven to meet service-level expectations and customer satisfaction goals
Qualifications
Required
High school diploma or GED
Proven experience in logistics customer service (transportation, distribution, or related industry)
Strong communication skills, verbal and written
Proficiency in data entry and customer management systems
Preferred
Associate degree or equivalent experience
Experience supporting a large national client in logistics or service coordination
Skilled in handling escalations and conflict resolution in high-pressure environments
Bilingual is highly preferred
Why CRST?
For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies, we set the standard in safety, service excellence, and customer satisfaction. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results.
The CRST Core Values
Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities
EEO Statement
CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws.
Let's Build Something Great
Apply today and join a team that supports customers with excellence. Your opportunity to deliver exceptional service starts here.
Temporary Customer Service Representative/Route Service Rep
Customer service advocate job in Turner, ME
Temporary Customer Service Representative/Route Service Representative -Final Gift
📍 Turner, ME | M, T, Th, F | FT (40 hrs + overtime as needed)💲 Pay Range: $17.00-$21.00/hr (Based on overall skill and experience)
If you're a pet parent yourself or someone who feels strongly about giving back to your community of pet lovers and veterinary professionals, this role could be a perfect fit.
About Gateway Services
Gateway Services is North America's leading pet aftercare provider, trusted by over 17,000 veterinary clinics. With more than 2,300 team members across 140+ locations, we support pet parents with dignity, compassion, and care - one pet at a time.
Please visit Gateway Services Inc. to learn more about us.
(Don't worry if you haven't worked in pet aftercare before - we'll provide training!)
Job Overview
At Gateway, our Customer Service Representatives (CSRs) are relationship-driven professionals in a key customer-facing role. As the primary link between Gateway and our veterinary partners, CSRs build lasting relationships, manage customer needs, and resolve challenges with professionalism and compassion.
This position goes beyond driving. While transportation is part of the job, CSRs spend their days engaging with clinics and communities, staying active, and representing Gateway with care and integrity.
What you'll do:
Serve as the main point of contact for veterinary clinics, providing reliable and compassionate service
Build trusted relationships with clinic staff and families through empathy, respect, and professionalism
Safely handle pets in the aftercare process with dignity and care
Manage customer needs and solve problems effectively
Support Gateway's reputation for exceptional service in every interaction
What we're looking for:
Strong relationship-builder with excellent communication skills
Empathetic and respectful, especially toward families and pets in our care
Organized, dependable, and committed to customer service excellence
Comfortable with driving responsibilities and being active throughout the day
Pet lovers and pet parents are especially well-suited to this role
The CSR role reports to the Care Center Manager.
Duties & Responsibilities
Relationship management:
Serve as the primary point of contact for veterinary clinics on your route.
Build and maintain strong relationships with clinic staff to ensure satisfaction and efficiency.
Develop and maintain strong relationships with veterinary clinic staff.
Maintain and support growing account base.
Educate clients on services, answer questions, and address concerns promptly.
Address any inquiries or concerns raised by clinic employees regarding service quality and operational efficiency.
Ensure clinics receive prompt and professional support for all their pet aftercare needs. 100% Service Perfection and Wow 'ng customers at every interaction.
Collect feedback to improve service quality and enhance the overall customer experience.
Service delivery:
Address any service issues proactively and escalate concerns to the appropriate department when necessary.
Educate clinics on company services, policies, and procedures to enhance their experience and optimize operations.
Ensure that the collection of all pets from veterinary clinics is conducted with the utmost care and the highest level of professionalism. Living our Brand Promise and One Pet at a Time.
Anticipate clinic needs before requested, ensuring the highest level of quality service.
Maintain all proper documentation and tracking for all pets entrusted to you.
Enhance the overall clinic experience by ensuring that clinic staff are appropriately informed on company services, policies, and procedures.
Assist with administrative tasks related to client accounts, including billing inquiries and service modifications.
Follow company safety guidelines, adhere to store policies, and maintain vehicle and equipment standards.
Always maintain best in class service standards by ensuring that you always comply with proper uniform and vehicle cleanliness standards.
A positive and welcoming attitude is a must.
Product and Service Promotion:
Educate veterinary clinic staff on new product launches and available commemorative merchandise for pet parents.
Distribute authorized marketing materials to clinics and ensure product information is up to date.
Identify potential sales leads and redirect them to the Business Development Manager for follow-up.
Monitor inventory levels of promotional materials and request replenishments as needed.
Key Performance Indictors
Growing revenue from existing clinics (Same Store Sales Growth).
Expanding services and products within your assigned route (Organic Growth).
Retaining clinic partnerships and keeping them highly satisfied (Client Attrition Rate & NPS).
Minimizing customer complaints and ensuring on-time, exceptional service.
Education, Training & Qualifications
High school diploma or GED required as minimum
Prior experience in customer service, account management, or sales/route sales is highly desirable.
Proficiency in CRM systems and sales tracking tools.
Ability to work early morning hours, weekends, and holidays as needed.
Basic math and computer skills for order placement and inventory tracking.
Valid driver's license with a clean driving record.
Skills and Abilities
Empathy and Compassion: Deep understanding of pet parents' grief and the vital role of aftercare services. Training provided.
Service Excellence: Dedication to delivering exceptional, white-glove customer service.
Problem Solving: Focused on turning obstacles into opportunities to deliver smoother, more reliable service.
Urgency and Precision: Ability to respond swiftly while maintaining accuracy and care.
Sales Expertise: Skilled in professionally educating and informing clinic staff about products. Strong Relationship building skills.
Energy and Professionalism: A proactive approach with strong interpersonal skills.
Innovative Problem-Solving: Continuously seeking ways to enhance customer experience and service delivery.
Strong Communication and Customer Focus: Excellent interpersonal skills with a customer-first mindset.
Multitasking and Account Management: Ability to efficiently oversee multiple clinic accounts.
Pet Handling Experience: Comfortable and experienced in professionally handling animals. Training provided.
Independent Decision-Making: Capable of working autonomously in a fast-paced environment.
Technical Proficiency: Skilled in using CRM software, email communication, and other computer applications.
Physical Capability: Able to safely lift and transport animals of various sizes.
Working conditions
You'll be expected to deliver best-in-class service at every interaction, living out our brand promise of treating each pet with dignity and each client with utmost care.
Daily direct interaction with veterinary clinic staff, including doctors, technicians, and reception teams, to ensure they feel supported and informed.
Independent decision-making is essential, along with the ability to adapt quickly and solve problems proactively on behalf of clinics and pet parents.
Exposure to the emotional aspects of pet loss and grief is common. Compassion and empathy are essential when working with veterinary teams and pet parents during sensitive situations.
Flexibility is required to respond to time-sensitive needs from veterinary clinics and to ensure consistent, high-quality service.
Frequent heavy lifting in a physically active environment.
Maintaining professional appearance standards, including uniform and vehicle cleanliness, is required to uphold our brand and reassure clients.
YOU'LL LOVE WORKING WITH US BECAUSE:
The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with!
OUR CORE VALUES:
People First
Exceed Expectations
(HIT) Honesty, Integrity, Trust
Be Passionate and Caring
Continuously Improve
What You'll Get
At Gateway, we believe in rewarding and supporting our people with more than just a paycheck:
Pay range : $17.00-$21.00/hr + overtime eligibility
Employee referral program - bring great people into our family and earn rewards
Medical, Dental, and Vision Plans with low co-pays designed to support you and your family
Company-paid Life, AD&D and LTD insurance for all full-time employees.
Critical Illness, Accident, and Pet Insurance available as voluntary benefits
401(k) with employer match - we invest in your future
Great Hearts and Minds Program - limited annual subsidy for your dependents' education
Tuition assistance - up to $2,000 for approved education courses
Grow with Gateway Program - access to in-house learning and development for your career goals including the Gateway Management Advancement program (G-MAP)
Established Talent Management practices allows our employees to thrive and grow while in our employ
Employee wellness and support programs accessible in an established Employee Assistance Program
Paid holidays and PTO so you can rest, recharge, and enjoy time with family
Physical activity - Not built to sit behind a desk, don't worry this role will get you out and about doing some physical activity
Sustainability is as important to us as it is to those communities that we serve
Opportunity to do something meaningful with your life - Support others in their time of need.
And most importantly: the chance to be part of a team that makes a real difference for pets, pet parents, and the communities we serve.
Join Us
If you're looking for more than just a job - if you want a role where your compassion, charisma, and community spirit shine through - we'd love to hear from you.
Apply today and help us serve pet parents with the care and dignity their companions deserve.
Gateway Services Inc. and our brands are committed to providing accessible employment practices and fostering a culture of diversity and inclusion. Our employees are our greatest asset and each employee's cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success. If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at *************************.
New employees to Gateway will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
#INDCSR
Auto-ApplyCustomer Support Representative - ME
Customer service advocate job in Unity, ME
Job DescriptionSalary: $17-$19/hour
WHY YOU WANT TO WORK FOR DIRECT COMMUNICATIONS:
Join our dynamic team at Direct Communications, where we are dedicated to delivering exceptional internet services to rural communities. We offer AMAZING benefits, including health, dental, and vision care insurance for just $1/month, telehealth services, preventative wellness programs, up to a 6% 401K match, company-paid life insurance and short-term disability, generous paid time off, 10 observed holidays, and a personal and professional tuition reimbursement program, among many others! At Direct Communications, we are guided by our core values of integrity, growth, respect, sustainability, community, and strategic leadership, ensuring that every team member contributes to a culture of excellence and shared purpose. Come be a part of something great!
POSITION DESCRIPTION:
We are seeking a dedicated and customer-focused Broadband Customer Support Representative to join our team. In this role, you will be the first point of contact for our customers, providing assistance through various communication channels, including telephone, email, and text. Your primary responsibilities will include addressing billing issues, updating accounts, resolving routine challenges, answering customer inquiries, and ensuring a high level of customer satisfaction through established policies and procedures. You may be assigned other tasks and responsibilities by management that will need to be completed in a timely manner.
KEY RESPONSIBILITIES:
Respond promptly to customer inquiries via phone, email, and text, providing accurate information and assistance.
Assist customers with billing inquiries, including clarifying charges, processing payments, and resolving discrepancies.
Troubleshoot and resolve general customer issues, ensuring a seamless customer experience.
Maintain detailed records of customer interactions and transactions in our CRM system.
Collaborate with other departments as needed to resolve complex issues and improve customer satisfaction.
Follow up with customers to ensure their issues have been resolved effectively.
Stay updated on company policies, procedures, and product offerings to provide accurate information to customers.
Contribute to a positive team environment by sharing feedback and insights to improve customer service processes.
SALARY: $17 - $19/hour
SCHEDULE & QUALIFICATION EXPECTATIONS
35 hours per week with scheduling during regular business hours, Monday Friday from 8 AM to 5 PM.
Location: Unity, ME
High School diploma or equivalent, higher education preferred.
Competency in Windows-based environment.
Internet and technologically savvy.
Previous experience in customer service, preferably in the telecommunications or broadband industry.
Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail.
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Proficiency in using CRM software and other customer support tools.
A positive attitude and a commitment to providing exceptional customer service.
REQUIRED SKILLS:
Flexibility: is adaptable with ability to balance and manage multiple priorities.
Time Management / Organized: efficient, can set priorities and focus on what is important, follows through on areas within responsibilities, spends time wisely.
Professional Communications: enthusiastic, optimistic, courteous, patient, approachable with attentive listening skills, composed in stressful situations, builds rapport and trust quickly with customers and coworkers.
Results Driven: consistently high-performance success and attention to detail.
Customer Focused: dedicated to service excellence for internal and external customers.
Learning: picks up on things quickly, enthusiastic about learning new skills and knowledge, excited by the challenge of unfamiliar or new tasks, open to change.
BENEFITS:
Annual growth bonus
Health/Dental/Vision Insurance for $1/month
Tele-Health Services
Preventative Wellness Programs
401(k) with 6% Company matching
Generous paid time off (prorated 14 days in year 1 and earning more each year)
10 observed/paid holidays
Company-paid life insurance - Basic Life & Accidental Death and Dismemberment
Company-paid short term disability
Long term disability
Tuition Reimbursement Program (professional and personal)
Voluntary Flex Spending for Medical and/or Daycare
Voluntary Supplemental Group Term Life Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Free internet if you live within our service footprint
On-the-job training
Direct Communications is an Equal Opportunity Employer and provider.
Care Coordinator
Customer service advocate job in South Paris, ME
Are you interested in supporting clients through collaboration, advocacy, and compassion?
We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week.
** $1000.00 Sign-on Bonus **
Essential Duties :
Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care
Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services
Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services
Ensures that documentation is accurate, timely, and meets regulations
Benefits:
Comprehensive benefits package including health, dental, vision, life, short and long-term disability
Paid Time Off
Paid holidays
Retirement plan with agency contribution
Mileage Reimbursement
Desired Qualifications:
Associate's Degree in Human Services or related field required
Bachelor's Degree in Human Services or related field preferred
Holds a valid MHRT-C
Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required.
Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
Auto-ApplyCustomer Service
Customer service advocate job in Sanford, ME
Job Description
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Tuition reimbursement and scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Free meal each shift
Eligibility to accrue paid vacation time
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
401K plan with 6% match
PERKS! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
Merchant Services Specialist
Customer service advocate job in Bangor, ME
We're looking for a Merchant Services Specialist to support and enhance our cash management program-helping clients optimize how they move money, accept payments, and manage financial operations. In this role, you'll work closely with customers, lenders, and internal teams to support product implementations, provide technical expertise, and drive positive outcomes for our clients.
We are proud to be a 2025 Best Places to Work in Maine employer.
LOCATION: Bangor, Maine (On-site) Candidates must reside within commuting distance.
Qualifications:
Customer and technical support experience
Cash Management/Financial Services experience
Technical writing, communication and presentation experience
College degree or technical school plus 5+ years of relevant experience preferred.
Degree in business, computer science, or related technical field.
Certifications such as Microsoft MCSM/MCSE (2008 or 2013), CompTIA Security+, CISM/CISSP, or Project Management credentials are a plus.
Responsible for the support of the bank's Cash Management Products. Will be involved in customer meetings, marketing initiatives and product development and/or deployment of enhancements to ensure the success of our cash management program. Provides sales and technical support along with operational and service functions of our cash management program.
Duties:
Work closely with peers to identify solutions to support the needs of clients and prospects
When working with clients and prospects will develop a detailed understanding of:
o The client's or prospect's financial and operational processes
o Key criteria for decision making
o Technology, and
o Competitive pressures.
Will respond to RFP's for cash management services and develop presentations about our product line as needed
Will be responsive to company's goals and driving to win new business
Will work to balance the acquisition of new business and provide excellent customer service with the need to minimize the bank's exposure to loss and fraud.
Ability to understand and adhere to policies, procedures, regulations and laws for the department and the organization to protect assets and reputation of the bank
Supports the day-to-day transactions and problem resolutions in compliance with banking regulations, policies and procedures, credit quality and credit policy procedures.
Sets-up, installs and trains commercial clients regarding cash management products and services.
Maintains cash management files in an orderly fashion and prepares all information for scanning.
Cross sells products and services
Develops user manuals and installation instruction reference guides for all electronic banking services.
Interfaces with core vendor for system enhancements, updates and parameter changes.
Assists with tracking and reporting of merchant card customers.
Performs annual customer cash management reviews.
Works closely with Commercial Lenders and Branch staff to attain deposit and product growth objectives.
Attends training sessions, user groups, and cash management related training sessions.
Prepares agreements/documents for customers as they pertain to products being used.
Requirements
Physical & Environmental Requirements
Ability to work around equipment in bank buildings, including occasional crawling and lifting up to 75 lbs.
Manual dexterity for handling small parts and tools.
Ability to work indoors with varying temperatures and occasional exposure to noise.
Customer Success Consultant
Customer service advocate job in Augusta, ME
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$73,805 - $98,406 in these states: CO
$77,322 - $103,089 in these states: CA, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
**What to Expect Next**
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Customer Service Advisor - Portland
Customer service advocate job in Portland, ME
Full-time, Part-time Description
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us.
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $17-20 per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $17-20 per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free carwashes for your personal vehicle
Growth potential at a fast growing company
Care Coordinator
Customer service advocate job in Bangor, ME
at Clarvida - Maine
Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve. Care Coordinator As a Care Coordinator, you'll play a vital role in making a positive impact on the lives of children and adults with behavioral or mental health challenges. You'll work closely with clients and their families, meeting them in their homes to understand their strengths and assess their emotional, behavioral, and physical needs. By connecting them to essential community resources, you'll create tailored treatment plans designed for real progress. You'll engage clients and families in their journey through regular check-ins, celebrating milestones and fostering success. Our Care Coordinators work closely with a team of educational, vocational, medical, and behavioral health providers to ensure wraparound support that empowers clients to thrive long-term. Perks:
$52,000/year
$2,500 Stay on bonus
Earn up to $10,000 additionally annually with incentives
Flexible Schedule
What we're looking for:
Bachelor's degree in any field
MHRT/C REQUIRED
What we offer:
Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
Up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Employee Assistance program
Pet Insurance
Perks @Clarvida- national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement*
Company cellphone
*benefits may vary based on Position/State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for? Clarvida has a variety of positions in various locations; please go to ******************************************** To Learn More About Us: Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
"We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, from a [email protected] email, or a personal LinkedIn account that is associated with a Clarvida.com email address." #TargetedCaseManagement, #BehavioralHealthHome, #BHH, #TCM, #CaseManager, #Liaison, #Advocate, #Treatmentplan, #Patientservice, #MentalHealth, Case management
Auto-ApplyCustomer Service Advisor - Migrant Help
Customer service advocate job in Portland, ME
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customer service standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
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25,185.00
Maximum Salary
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25,185.00
Reservations Sales Agent
Customer service advocate job in Cape Neddick, ME
You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will warmly and enthusiastically assist guests with reservations, inquiries and cancellations, and quoting available rates to maximize room revenue. You must be engaging and able to answer questions and provide information.
Flexible Schedule
Benefits:
Health, Dental, Vision Insurance
Life and AD&D Insurance
Long-Term Disability Insurance
Voluntary Accident and Critical Illness Plans
Optional Supplemental Life Insurance
401k match of 100% for 5%
Tuition Reimbursement Program
Referral Bonuses
Hotel, Restaurant, Spa and Retail Discounts at Our Portfolio of Hotels
Paid Time Off - Earn up to 2 Weeks of PTO Within Your First Year
Responsibilities
Enthusiastically and with a smile, answer all incoming calls in an attentive, courteous, and efficient manner.
Create memorable experiences with a warm, welcoming personality that can relate to guests and associates.
Share your personal passions and knowledge of the services, amenities, facilities, hours of operation, and the local area and attractions with our guests get them excited about their visit.
Engage the guests to understand their preferences and book room reservations while focusing on maximizing room revenue and average rate using standard rate quoting scenario at all times. Up sell rooms when possible.
Collaborate with the Sales Department concerning group bookings.
Act as the initial guide for the guest and their experience.
Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
Enjoy multi-tasking at a fast pace while ensuring accuracy and efficiency.
Qualifications
Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
Experience. Previous experience passionately providing service to others. Excellent phone skills needed.
People Person. The best part of serving others is creating experiences for them that go beyond the expected.
Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
Needed Attributes
Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyArea Representative- Customer Service & Sales
Customer service advocate job in Augusta, ME
Area Representatives - Customer Service & Sales
Proudly Made in the USA Since 1936
Now Hiring Military Spouses & Veterans - No Experience Needed!
You've served our country.
Now let a soon to be 90 year-old American manufacturer serve YOU with a career that fits military life perfectly.
Entry-Level Sales Representatives & Management Trainees
• $25/hour base pay + uncapped bonuses (many hit $40k-$75k+ their first year)
• 100% paid training - zero experience required
• Flexible schedules - work around PCS moves, deployments, school pick-ups, or your next duty station
• Part-time or full-time - you choose
• Fast-track management program - veterans and spouses move up quicker because you already know leadership, discipline, and mission focus
• Resume gold - real sales, team-building, and P&L experience that translates anywhere
We've been manufacturing premium American air purifiers in Michigan since 1936. We value loyalty, integrity, and hard work - the same values you live by every day.
Whether you're at Camp Lejeune, Fort Liberty, Joint Base Lewis-McChord, San Diego, or just moved to a new post - we have a spot for you on our team.
Military spouses & veterans: your next mission starts here
Purer / King of the Air - Rexair Distribution
American-made. Veteran-ready. .
Customer Experience Representative
Customer service advocate job in New Gloucester, ME
Job DescriptionHere at GoNetspeed, we believe in the power of connectivity. We believe that life doesn't wait for us to catch up. We believe that providing the fastest and most reliable Internet to the communities we serve means committing to the present and building for the future.
And we believe that our amazing team of employees are the key to our future and vision of connecting communities for today and for whatever comes next. If this excites you, come and join our team.
As a Customer Service Representative, you'll serve as the primary point of contact for new and existing customers. We do more than assist our customers, we deliver exceptional customer care experiences. In this key role, you'll develop and nurture strong customer relationships and deliver outstanding service. Every day, you'll support customers with service orders and billing analysis. You'll offer creative resolutions and connect your clients with the right products and services for their needs. PRIMARY DUTIES & RESPONSIBILITIES:Responsible for providing customer service for all customers. Very strong telecommunications skills, must be able to balance multiple, complex and time sensitive duties all at the same time.Experience in dealing with challenging interpersonal situations using flexibility to create positive change.Strong face to face, written and verbal communications skills.Experience diffusing difficult customer situations.
REQUIRED EXPERIENCE & KNOWLEDGE:Two years of experience in direct or related industry.Associate degree in business or a combination of education and experience.Interact with complex database and management systems supporting customers.
You'll thrive in this role if you're an effective communicator with excellent interpersonal skills. To be successful, you'll need to be familiar with bookkeeping practices and data management. If you're a detail-oriented problem solver with experience improving processes, this opportunity could be a great fit.Benefits:401(k)401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance
GoNetspeed is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability.
Thank you for choosing GoNetspeed as your potential next employer! We know you have other options when selecting an employer of choice and are so glad you chose to apply with us.
Customer Service Clerk/Cashier
Customer service advocate job in Topsham, ME
Job Description
Gibbs Oil Company LP is seeking friendly and motivated individuals for the role of Cashier and Customer Service Associate at our stations.
In this dynamic role, you will be responsible for delivering excellent customer service while efficiently handling transactions and maintaining a clean, organized store environment. You will be the face of our company, ensuring that every customer has a positive experience.
If you are reliable, organized, and love interacting with people, this is a great opportunity to join our team and become a vital part of our operations!
Requirements
Responsibilities Include:
Providing outstanding customer service by greeting and assisting customers at the register.
Accurately processing cash transactions and maintaining accountability at the cash register.
Restocking shelves, ensuring product availability, and maintaining a clean store environment.
Performing cleaning duties both inside and outside the store.
Effectively communicating with customers to answer questions and provide information about products.
Maintaining awareness of promotions, product knowledge, and stock levels.
Completing required paperwork at the end of your shift.
Key Requirements:
Must be at least 21 years old.
Ability to stand for extended periods of time and lift up to 25 lbs.
Excellent communication and interpersonal skills.
Ability to work flexible hours, including evenings, weekends, and holidays.
Prior customer service or retail experience is a plus.
If you're ready to join a fantastic team and make a difference in our customers' experiences, please visit our station to apply in person or submit your resume!
Benefits
Heath Insurance, Dental Insurance, 401k, Sick time and Vacation time. ***A full-time rule and waiting period may apply***
Customer Support Representative
Customer service advocate job in Stockholm, ME
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments.
We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn and work better together.
We're looking for a driven and curious Customer Support Representative to join our Support team in our Stockholm office. You'll become part of a humble, fast-moving, and collaborative team that helps our users shine when hosting interactive presentations. From the very beginning, high-quality, scalable support has been a key contributor to Mentimeter's success and you'll play an important role in carrying that forward.
As a Customer Support Representative, your primary responsibility is to support our users via chat and email, helping them succeed with Mentimeter and delivering an exceptional experience in every interaction. Beyond great support, this role also has a strong commercial dimension. You'll learn to identify opportunities in incoming support conversations, capture sales potential, and hand over leads to our Sales team and by doing so directly contributing to Mentimeter's continued growth.
We believe that the right person with ambition and a growth mindset can truly leverage their time at Mentimeter. We're a fast-growing company, and we want our people to grow with us. This role is a great opportunity for someone who is motivated by impact, enjoys collaborating across teams, and is interested in building a long-term career in sales. Starting your journey at Mentimeter as a Customer Support Representative is a natural stepping stone toward roles such as Sales Development Representative and beyond.
Responsibilities for the role
* Support users from all over the world via chat and email, helping them succeed with Mentimeter
* Learn to spot and explore sales opportunities in incoming support conversations, and collaborate with our Sales team by handing over potential leads
* Build a strong understanding of our users and their needs, and share insights and feedback with Product, Sales, and Marketing
* Support the Stockholm team with administrative tasks such as payments and invoicing
* Take part in team initiatives and projects that help improve how we work and grow our Support function
Resources we have to support you
* A collaborative global Support team working across our offices in Stockholm, Toronto, and Sydney
* Best-in-class support tools and scalable solutions, including resolution bots, saved replies, and a comprehensive Help Center
* A structured onboarding program and hands-on training, designed to help you feel confident, capable, and supported from day one
* A beautiful office with everything you need to do your best work
* A large and engaged community of over 200 million users, presenters, and customers who genuinely love Mentimeter (reflected in an NPS consistently above 70)
* Clear Mentimeter principles and ways of working that guide how we collaborate, take ownership, and continuously improve together
What we're looking for
* At least 1 year of experience in a customer-facing role
* Excellent written and verbal communication skills in English, with the ability to explain ideas clearly and engage in meaningful conversations with customers
* A solid technical understanding of websites and digital products, enabling you to troubleshoot effectively with customers
* A genuine passion for customer service, paired with ambition and motivation to create revenue-generating impact
* An entrepreneurial mindset, as you will contribute to building Mentimeter together with your colleagues
It's a bonus if you have:
* Previous exposure to sales or commercial roles, and/or experience working in a B2B environment
You don't need to tick every box to apply. We value mindset, motivation, and willingness to learn just as much as experience.
Not required:
* You don't have to know Swedish (we are an English-first organization, daily work is carried out in English and the Mentimeter team currently boasts over 45 different nationalities!)
Please note that this position is located onsite at our office in Stockholm, with the starting date being flexible yet ideally as soon as possible.
What Mentimeter can offer
At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance.
All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page
AI and Hiring at Mentimeter
At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people.
* AI does not screen or decide on candidates.
* There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person.
* Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking.
AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together.
Culture at Mentimeter
At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users.
Learn more about our culture by visiting our Culture page.
Review our Privacy Policy for more information.
Auto-ApplyDining Services Specialist
Customer service advocate job in Westbrook, ME
We are looking for a motivated Dining Services Specialist to join our team! This role involves food preparation, customer service and cashier responsibilities to ensure a smooth and enjoyable dining experience for our customer.
If you're passionate about food service and enjoy interacting with customers, we'd love to hear from you!
Shift - 1st Shift 5.30am - 2pm Monday - Friday
What you can expect in this role
Responsible for operating the coffee station and registers daily.
Ordering coffee supplies such as cups, lids, and anything else associated with the station.
Train as a Cashier with the ability to work at the register daily and ensure smooth flow of customers.
Prepare and serve food as directed by the team lead and/or head chef.
Responsible for stocking inventory on the shelves for resale and restocking shelves.
Clean and maintain café equipment and machinery.
Wash dishes as needed.
Track workstation supplies in assigned areas; report re-orders to team lead as needed.
Exhibit strong customer service skills, maintaining positive and professional working relations with customers, team members and members of other functional areas.
Maintain a safe working environment and utilize all applicable safety equipment.
Perform and maintain cleanliness and sanitation standards as established by supervisor.
Utilize the correct processes to maintain quality products.
Assist in inventory process and cost reduction efforts.
Crosstrain in other work centers.
Preferred Serve-Safe certification class and attempt the exam. Passing grade is a plus.
What You Will Need to Succeed
Understand and act in accordance with the IDEXX Mission and Values statements with a focus on quality and customer service
Strong team player with the ability to complete daily goals in a quality focused organization
Demonstrated ability to work both individually and as a team contributor
Ability to work with minimal supervision and to make independent decisions when needed
Previous experience in food services, hospitality or cashiering is preferred
Strong customer service and communication skill
Why IDEXX?
We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-SO1
Auto-ApplyCustomer Service
Customer service advocate job in Newport, ME
Abraham's Country Store in Newport, ME is looking for a upbeat person to join our team. We are located on 659 Elm Street. Our ideal candidate is a self-starter, motivated, and engaged. Must work Mondays- Other days will be filled in for part time wok.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude
Responsible and proven ability to maintain scheduling commitments
Good communication skills with customers
Ability to prep, make sandwiches, use a fryer
Over 21yrs old
We are looking forward to receiving your application. Thank you. Wage is dependent on experience.
Care Coordinator
Customer service advocate job in South Paris, ME
Are you interested in supporting clients through collaboration, advocacy, and compassion?
We are hiring a Care Coordinator in our South Paris location. This position provides a full range of care coordination services and health promotion for clients enrolled in the Behavioral Health Home (BHH), travels to meet with clients/families/teams regularly, and is full-time 40 hours per week.
** $1000.00 Sign-on Bonus **
Essential Duties:
Creates and manages plans of care, coordinating services, and supports and encourages clients to participate in working toward goals from plans of care
Works positively and proactively with a team of professionals to contribute to a team-based approach to care through promotion of access to care, client/family directed care planning, addressing behavioral-physical health integration, and provides connections to community resources and social support services
Communicates with clients, families, and collaborators in a clear, honest, and supportive manner that overall enhances the clients experience with their care services
Ensures that documentation is accurate, timely, and meets regulations
Benefits:
Comprehensive benefits package including health, dental, vision, life, short and long-term disability
Paid Time Off
Paid holidays
Retirement plan with agency contribution
Mileage Reimbursement
Desired Qualifications:
Associate's Degree in Human Services or related field required
Bachelor's Degree in Human Services or related field preferred
Holds a valid MHRT-C
Other Requirements: Pre-employment background checks: Maine Background Check Center (SBI, Direct Care Worker Registry, Maine and National Sex Offender Registry, fraud, and federal debarment), DHHS- Child and Adult Protective, and DMV must be completed upon offer of hire and as a condition of continued employment; valid driver's license and travel within the service area is required.
Community Concepts, Inc. is an Equal Opportunity Employer and Provider, committed to fair employment practices in full compliance with applicable laws. Qualified applicants shall receive consideration for employment without regard to religion, national origin, age, disability, ancestry, physical or mental condition, or any other legally protected characteristic. Please request any necessary accommodations to participate in the application process.
Auto-ApplyCustomer Service Advisor - South Portland
Customer service advocate job in South Portland, ME
Full-time, Part-time Description
Are you a people person? Do you love cars?
New England's leading auto-wash company is seeking smiling customer service advisors to work in a fast-paced work environment. A 50+ year old family business, ScrubaDub is transforming the car wash experience in New England, and looking for new team members to grow with us. We are excited to be named a USA TODAY TOP WORKPLACE FOR 2024!
Responsibilities and Duties:
Customer Education, Engagement and Sales: Greet every customer and advise them on best services and products for cleaning and maintaining their vehicle. Explain benefits and rewards programs while ensuring a positive customer experience with a friendly smile and helpful service!
Cashier: Ring up customers while following ScrubaDub cash handling policies and register procedures for sales transactions.
Store Operations: Maintain a clean and organized location. Complete necessary side-work and house-keeping items including cleaning the lot, and some basic maintenance work in the carwash.
Requirements
Qualifications and Skills:
The ideal candidate is energetic, flexible and willing to work various shifts including nights and weekends based on the needs of the business.
The ideal candidate has a passion for customer service, enjoys working in a fast-paced environment and is motivated by opportunity for growth and sales
Good verbal & written communication skills preferred
Basic computer skills to enter customer information as needed into our database
Customer Service Experience and cash register experience is preferred but not necessary as we will train the right candidate
Grit - you'll be working outside in the cold and the heat
Benefits:
Employees average $18-22+ per hour with bonus and tips. Full-time employees are eligible for benefits. This position has opportunity for growth to management level positions. Other benefits include:
Average wage of $18-22+ per hour, with wages and performance based bonus included
Health Insurance option for full time employees
401K Retirement plan with 3% employer match
Free carwashes for your personal vehicle
Growth potential at a fast growing company