Customer service advocate jobs in Melbourne, FL

Pharmacy Technician /Customer Service Duration : 06 -months contract (strong potential for full-time conversion) Pay: $25/hr on W2 Job Description Pharmacy Technician /Customer Service Req ID: 36598520 Hiring Manager: Nicole HM Openings: 4 Start Date: December 15, 2025 (Tentative) End Date: June 2026 (strong potential for full-time conversion) Location & Schedule Hybrid: 3 days onsite / 2 days remote Onsite Location: Lake Mary, FL Hours: Monday-Friday, 9:00 AM - 6:00 PM EST Overtime: Possible Initial Training: First few weeks fully onsite Role Overview The Sales Admin Analyst supports sales and customer-facing operations by managing orders, customer communications, audits, and internal coordination. This is a high-volume, fast-paced role in a large organization that values ownership, adaptability, and teamwork. This position is well-suited for someone who is organized, proactive, upbeat, and comfortable working independently without micromanagement. Key Responsibilities Process and manage customer orders in internal systems Conduct sales audits and maintain active business records Manage a shared group email inbox Communicate directly with customers via email and occasional phone calls Assist with customer issues and coordinate resolutions Collaborate with Sales, Operations, and Customer Service teams Send group communications and maintain organized documentation Support day-to-day administrative and sales operations Ideal Candidate Profile Personality & Work Style Fun, upbeat, and team-oriented Self-directed; does not require micromanagement Highly adaptable to change Organized, detail-oriented, and reliable Teachable, eager to learn, and high-producing Strong work ethic with a positive attitude Skills Customer service experience Moderate Excel skills Strong written and verbal communication Ability to manage multiple priorities and shared inboxes Comfortable working in large, cross-functional teams Preferred Backgrounds (not strict) Customer Service Representatives Pharmacy Technicians Administrative Assistants Sales Support / Sales Admin Teachers Logistics or Distribution experience Healthcare or Business college education is a plus Training & Onboarding A few weeks of structured, in-house training System walkthroughs, testing knowledge, and production access Close support from an internal training team

Who We Are Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida-alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online. We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you. American Threads is the land of the free, home of the babes-and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you'll find more than just a great outfit. You'll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story. Who You Are The Customer Experience Supervisor plays a vital leadership role in the store, responsible for driving daily sales, delivering exceptional customer experiences, and ensuring smooth, efficient operations. This position requires strong styling expertise, a proactive approach to client engagement, and the ability to lead by example. In addition to driving floor performance, this role oversees key operational functions such as opening and closing procedures, zone management, fitting room oversight, and supporting visual merchandising execution. As a trusted floor leader, the Customer Experience Supervisor works closely with the Store Manager and Assistant Store Manager to coach team members, maintain brand and service standards, and consistently meet or exceed performance goals. This role balances both client-facing responsibilities and back-of-house operational excellence to support a seamless and elevated store experience. Sales Expectations Actively drive daily sales and key performance indicators (KPIs) through exceptional styling and consistent client engagement. Consistently meet and exceed individual and team performance metrics. Support sales tracking and reporting to foster team awareness and accountability. Contribute to in-store events and promotions to increase traffic and drive conversion. Offer timely, constructive performance feedback to leadership to support growth. Possesses strong business acumen. Notices trends in KPI's and is able to create clear action plans that provide results in order to increase store profitability. Utilizes sales reports on POS to track and analyze business. Customer Experience & Sales Floor Leadership Create a welcoming, high-energy environment that reflects the brand experience. Coach team members in delivering elevated styling sessions and closing fitting room interactions. Champion reapproach, upselling, and clienteling to maximize conversion. Provide real-time coaching on customer engagement, product knowledge, and service excellence. Drive POS conversions and styling appointments to support customer retention and revenue growth. Deliver elevated, personalized styling sessions as a trusted style authority. Lead fitting room conversion through thoughtful reapproaches, complete looks, and curated product suggestions. Stay informed on new arrivals, fit guides, and trend direction to confidently influence purchases. Mentor team members on foundational styling principles-silhouettes, color theory, and brand voice. Maintain high standards in styling zones, ensuring brand alignment and visual consistency. Talent Support & Accountability Lead by example during MOD shifts, modeling best practices in service and performance. Support onboarding by offering hands-on coaching and immediate feedback to new hires. Contribute to daily team check-ins and communicate clear shift objectives. Reinforce dress code, brand voice, and service standards consistently. Cultivate a culture of accountability, positivity, and results across the team. Operations Accountability Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility. Assign and oversee sales floor zones based on traffic flow and team strengths. Maintain cleanliness and organization across fitting rooms and the sales floor. Serve as the primary store contact during MOD shifts, escalating issues to leadership as appropriate. Maintain strong product knowledge and support visual merchandising initiatives during shifts. Manages controllable expenses and oversees American Threads loss prevention policies and procedures are being executed. Ensures the adherence to American Threads policies and the safety of store associates and customers. Benefits: 40% Employee Discount 401(k) with Company Matching Health Insurance Options Paid Time Off (PTO) Skills & Qualifications: High school diploma or equivalent Minimum 1 year of experience in a retail or fashion-focused sales role Demonstrated ability to meet or exceed sales goals Strong communication and time management skills Ability to lead with confidence and motivate peers Flexible schedule including weekends, nights, and holidays Passion for fashion, styling, and customer connection Must be 18 years of age or older Physical Requirements: Able to stand or walk for extended periods (up to 8 hours) Must be able to lift up to 40 lbs. Frequent reaching, bending, and lifting Comfortable climbing a ladder when needed

As a Customer Service Representative, you will serve as a key point of contact for customers by handling inquiries, processing orders, and resolving issues with professionalism and efficiency. Responsibilities: Process customer orders, calculate pricing, and prepare and send shipment date acknowledgments. Generate packing lists and freight quotes for outgoing shipments. Respond promptly to customer inquiries or concerns, including billing and product-related questions. Compile and prepare data for customer reports as requested. Support the team in delivering an exceptional customer experience. Scan, file, and organize orders and related email correspondence in job folders. Perform additional duties as assigned by management. Qualifications: High school diploma or equivalent required At least 9-12 months of customer service experience Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Join a mission-focused insurance team with a reputation for excellence and community care. We're looking for an experienced Insurance Customer Service Representative (4-40 License required) to provide high-level service and support across personal lines policies. What You'll Do: Build and maintain strong, trust-based relationships with personal lines clients. Manage service needs across personal lines including processing policy changes, endorsements, cancellations, and reinstatements. Submit applications for quotes on new and renewal business. Review insurance documentation for completeness and accuracy. Issue ID cards, certificates of insurance, and property evidence as needed. Handle premium invoicing and payment follow-ups. Keep agency records current and organized in the management system. Complete time-sensitive service tasks promptly and accurately. What You Bring: 1-2 years of experience in personal lines insurance. Active Florida 4-40 (Customer Representative) license. Strong communication, organization, and attention to detail. Comfortable working in a fast-paced, collaborative environment. Bilingual (English/Spanish) is a strong advantage. Experience with Nexsure or other insurance agency systems is a plus. Perks & Benefits: Competitive salary package Employer-paid health insurance (after 90 days) 3% employer-matched Simple IRA Optional dental, vision, and life insurance PTO plus 5 paid holidays Supportive, inclusive workplace culture

The salary range for this role is $14.00 to $14.75 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

Premiere Coastal Solutions is an in-store promotional sales company! We thrive on the leadership, team work, and amazing ability of our one of a kind team! PCS works hand in hand with some of the biggest retailers in the world. We offer customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family. These campaigns occur in-store, and dramatically increase sales for our client's products and services. Job Description Customer Engagement Representative - Paid Training - This position is for our Melbourne location and surrounding areas. Premiere Coastal Solutions is currently hiring motivated, entry level professionals for our customers to work with. We are looking for future team members that want to work with people, love solving problems with a smile, and want to further their career in customer service. Our company is focused on creating and developing a prestigious customer experience! Day to day for our Customer Engagement Representative: · Providing personalized support to each customer · Customer service and sales · Training in customer service and sales · Accurately tracking sales numbers and presentations · Educating our customers on new services and products · Having on-going knowledge of our Client's services and products What we have to offer a Customer Engagement Representative: · Innovation - get in on the ground floor as an entry-level professional · We're fun, and vibrant - we are protective of our corporate culture · Travel - we offer national and international travel opportunities to top performers · Our comprehensive training program Qualifications · Positive Attitude · Excellent Verbal and Written communication skills · Ability to Multi-Task · Enjoys working in a Fast-Paced Environment · Motivated · Leadership Qualities · Team Player · Student Mentality If you love people, love solving problems, and love technology apply now. The process only takes 3 minutes to submit your resume, and if you pass our initial screening we will get back to you within 48 hours. Additional Information All your information will be kept confidential according to EEO guidelines.

About the job: As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions What will you do? Handle customer queries via telephone calls, email and web chat. Achieve your targets for revenue and customer satisfaction. Nurture meaningful customer relationships. Accurately record all information in the CRM. Deliver exceptional customer service! What do you get in return? Earn uncapped commission pay on top of your salary. Career progression opportunities - our philosophy is to promote internally. Company bonus scheme. 24/7 access to a health and well-being online centre, with private medical and dental schemes. Exclusive retail, restaurants and travel discounts. Collaborative company culture with regular team building events. Company pension. 20 days annual leave (increasing a day each year), plus bank holidays. Free onsite parking at Norwich office. What do you need to apply? Be proactive - you must be driven to succeed and hit your targets!(Essential) Great organisation and attention to detail to manage your phone, diary and data systems.(Essential) Excellent communication skills across all mediums.(Essential) Resilience to bounce back from unhappy customers.(Essential) Empathy for customers and the ability to remain calm and professional.(Essential) What would make your application stand out: Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable) At least 1 years experience in hospitality, retail or contact centre work.(Desirable) Why EposNow Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - its an exciting time to join us! What are the next steps? Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office. Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.

Healthy Start Care Coordinator I Healthy Start Care Coordinator I Reports To: Healthy Start Director FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 11/21/2024 Organization Overview The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. Job Summary The Healthy Start Care Coordinator is primarily responsible to provide outreach and case management/coordination services to eligible pregnant and post-partum women and their infants. Utilizing a multidisciplinary approach, the Health Start Care Coordinator ensures clients have access to a wide array of health and social services. DISCLAIMER: This is a grant funded position. Continuation of employment depends upon grant funding, restrictions for the position, performance and/or organizational needs. Key Responsibilities Maintains a transparent, effective relationship with the Healthy Start team by supporting the organization's activities Completes timely and accurately clinical services data entry Provide support and assistance to pregnant women and families with newborns to optimize the home environment for the physical and mental well-being Links pregnant women, families, and infants to supports and services available in the community Timely and accurately complete client intake and progress notes Follows up with patient on compliance with provided care plan Reschedules missed Healthy Start appointments Remains non-judgmental when engaging with patients and project participants Conducts regular telephone calls and completes a minimum of one face to face home visit with each patient every thirty to sixty days depending on family needs Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Coordinates client referrals and interagency activities Contributes to achievement of project objectives Properly organizes client discharge planning and case closure Maintains a case load according to program requirements Meets grant goals and objectives, programmatic and funder requirements Maintains standards/applicable regulations for personnel, medical records management, programmatic/function requirements Willing to work a flexible schedule to meet the needs of families, which can include evenings and weekends Completes all mandatory trainings as required by the program, the funder, and the agency Prepare client files and document actions taken following program guidelines Develop and maintain a good working knowledge of the program's electronic record system and Florida Healthy Start Standards and Guidelines Performs all other duties as assigned by True Health Healthy Start Director Complies with Healthy Start guidelines Travel as necessary Other responsibilities as assigned Essential Functions Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Minimum Qualifications Education: Bachelor's degree or higher from an accredited college or university in human services, social sciences, social work, nursing, health education, health planning, healthcare administration, or related field with two (2) years of public health/community development experience Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the community or social services, Preferred Bilingual in English and Spanish or Creole, Preferred Case Management, Mental Health, or Nursing work experience Previous Healthy Start program experience, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position. CORE COMPETENCIES Mission-Focused : Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented : Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator : Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven : Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward : Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary : Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder : Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen : Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented : Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

About this Role Customer Service Agents (Ambassadors) and Leads will direct, guide, and assist passengers, visitors, and all airport employees via customer service-related functions. Your workday will include providing up-to-date and accurate information and wayfinding, awareness of potential opportunities to provide this service and reporting any facility and stakeholder issues in their designated and assigned areas. Leaders will be responsible for assigning work or designating work areas to fellow ambassadors and act as a point of contact among specific groups or areas of work when a small team is present. What We Offer You Team members will start at $19.50 per hour and team leaders at $21.50 per hour. All full-time employees deemed eligible under the Affordable Care Act may participate in medical, dental, and vision insurances. All qualified team members are eligible and will automatically be enrolled in a matching 401(k). Paid time off will be accrued and available after the first 60 days at an accrual rate of 1 hour for every 40 hours worked. Schedule & Shift Times Our operating hours are between 4am-12am. All team members are expected to work at least one weekend day (Sunday or Saturday). Candidates that are able to work weekends and the opening shift and/or closing shifts will be preferred over those with more limited availabilities. Who Will Be Most Successful In This Role If at the end of your day, you would feel successful knowing you've reduced the anxiety of both refreshed and weary travelers and measure your success in positive impact and engagement with others, then this may be the role for you. Ideally, you would have at least a year or more of experience at an airport or large events center and feel comfortable with many fast-paced interactions among those that may require more time. You will also be able to communicate effectively with the traveling public with advanced conversational and language skills in English with ideal candidates speaking additional languages spoken amongst our community and traveling public at Orlando International Airport: Spanish, French Creole and French, Portuguese, Arabic, German, Chinese (Mandarin), and Japanese. Additional Considerations To work you must provide necessary documentation to prove employment authorization, and for work specifically at an international airport, you will be required to provide necessary documentation and obtain clearance for an airport ID, passing any background check and drug screenings post-offer of employment. We look forward to your application!

This role entails... Personal customer interaction with the interest to generate revenue for their clients To take part in various campaigns to get the best possible access to potential customers To have brief conversations and perform small presentations for potential customers to provide full product details and sales pitch within small time windows To be part of the company culture and represent the company and its core values to other assistants and customers. Qualifications The capability to bring enthusiasm and flair into the work environment and have the determination to succeed Good English speaking and writing skills are essential to communicate effectively with customers and our client A good work ethic and a positive attitude with the ability to work within a team Additional Information Job Type: Full-Time Advantages... $35,000 - $55,000 with uncapped bonus potential A world-renowned coaching system that involves full product coaching and ongoing support A busy social calendar, with both work and non-work related events Opportunities to travel both nationally and internationally. Leap would like to remind applicants that this is an 18+ role, and we are unfortunately unable to provide sponsorship at this time.

Business Call Center Nurse Specialist Visa GC/Citizen Division Pharmaceutical Pay Negotiable Contract 6 Month Temp-to-Hire on performance Timings Mon - Fri between 12.30AM - 9.00PM Qualifications Provides telephonic professional nursing services in support of contracts to include: telephonic patient support and resource, data collector, referral source, and nurse educator to patients. Works under moderate supervision. Essential Duties and Responsibilities 1. Adheres to principles as stipulated by program specific contractual agreements and Accredo Health Service's practices which may include: · Patient Support: Make outbound phone calls to patients who have opted into a patient compliance program, make additional calls as directed and be available to support these patients by phone at all other times. Receive inbound phone calls from patients, healthcare professionals and consumers and provide a professional resource for inquiries. · Resource: Answer patient, consumer and healthcare professional questions and suggest appropriate resources to patients. · Referral Source: Make appropriate referrals for additional training, support groups, program materials, or literature, and to recommend that the patients contact personal physicians for additional information, directions and care. · Collect Data: Assemble accurate, timely, clear data and complete summary of follow-up phone calls, patient inquiries, and outcomes · Educator: Complete patient teaching in relation to the use of products 2. Participates in program specific customer meetings and training sessions. 3. Participates in program specific orientation meetings and demonstrates clinical competency on written tests. 4. Performs special projects and performs other duties as it pertains to specific contract performance. Other Job Functions · Performs other related duties as assigned or requested. Scope of Position Responsibilities · For Internal and External Relationships: Responsible for customer and patient interactions. · For Organization Influence : Limited - Works within the guidelines of a specific program. · Limits of Authority : Works under the authority level as assigned by manager, not to exceed manager limits. Reports to the company or division manager or director. Job Qualifications · Required Education and Experience: BA/BS degree; Registered Nursing program (RN) certification required. 4 years (or more) of hands-on nursing experience and direct patient care service required; Specialty Pharmacy experience preferred. Active, unrestricted Nursing license in the state of employment. · Knowledge and Abilities: Knowledge and experience in the areas of Neurology, Multiple sclerosis, Rheumatology, Dermatology, Pulmonology, Gastroenterology, Infectious Disease, Asthma, Oncology, or Pediatrics. Good phone etiquette and previous telephonic clinician work experience is preferred. Demonstrated ability to work cross-functionally to improve quality and service. Good interpersonal skills, problem solving skills. Demonstrated ability to multi-task, detail-oriented, and the ability to adapt in a dynamic fast paced work environment. License/Certifications · Ability to obtain and sustain Nursing license in required states including but not limited to: Indiana Additional Skills · Analyze data · Answer telephones · Develop/maintain networks on a broad cross section · Effective at group involvement · Handle multiple tasks · Compile data/statistics · Establish filing system · Input data into computer systems · Use computerized spreadsheets to conduct analysis · Problem solving · Research information · Strong communications-written and verbal · Time management · Effective interpersonal, negotiating and communication skills required. Computer Skills · Data entry · Visual concentration on computer screens · Multi-user computer systems · Personal Computer · Microsoft Office - Word, Excel, Microsoft Office Working Conditions/Physical Demands Normal office environment Lifting under 10 pounds Ability to travel for contract requirements If you are available and interested then please reply me with your “ Chronological Resume” and call me on ************** . Additional Information Thanks & Regards, Ranadheer Murari | Team Recruitment | Mindlance, Inc. | W : ************ *************************

Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together. Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today. The Customer Experience Representative will handle escalated guest concerns and retention by phone, email or online chat. Making certain to listen effectively to find the root cause of issues, the CX Associate will communicate clearly in a friendly way to solve the issue, and complete follow up as required. Significant outbound call work required. Schedule: Monday through Friday, 12:30pm-9pm, weekend full availability required THIS IS AN IN-OFFICE POSITION Responsibilities: Handle guest concerns before, during and after a vacation is purchased and/or used. Deliver prompt and professional solutions for customer inquiries via direct contact, phone, email and online chat. Responds to customer inquiries/concerns by understanding inquiry; reviewing previous inquiries and responses; interact with contracted vendors, hotel/resort staff, etc. to gather and research information; assembling information; verifying customer's understanding of information and implementing a prompt solution Records customer inquiries by documenting the issue and response in customer accounts. Report all resolutions for internal record keeping Improves quality of service by recommending improved processes and training opportunities Provide complete resolution to escalated guest concerns from a variety of channels including but not limited to the Better Business Bureau, Attorney General, Bluegreen surveys, internal and external executives, or other legal entities. Have a thorough understanding, and keep up with changes to systems, vacation offers, promotions, destinations, participation details and policy changes Qualifications: High school diploma or equivalent (GED) 6 months of sales or customer service experience Must be able to multi-task and work in a fast-paced environment, handling multiple systems and projects simultaneously, and must be proficient with computers Must be friendly, helpful, patient and professional, even in challenging scenarios Strong written, verbal and interpersonal communication skills and have exemplary follow-up skills Excellent conflict resolution and negotiation skills. Outstanding ability to think through difficult situations and engineer creative solutions. Ability to be flexible with work schedule, including overtime, weekends and holidays Benefits: Paid training: You will earn as you learn to be a Hilton vacation specialist and brand ambassador. Career Growth: We believe in developing our current talent, we promote within. Fantastic benefits package: We offer several Medical/Dental/Vision plans, Education Assistance, 401k (company match), and many more benefits! Work/Life Balance: You will receive generous paid-time off and we offer flexible hours. Full time and part time opportunities are available. We are a highly philanthropic and socially responsible organization! Amazing discounts: Hotels, retailers, car rentals, theme parks, and much more! Extraordinary People, Exceptional Benefits on Day One Benefits start on your first day of work with no waiting period! Hilton Grand Vacations is committed to putting people first. That's why our benefits plan starts when you do. But that's just the beginning of the exceptional opportunities we offer to extraordinary people who join our U.S. team. Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Benefits: Flexible schedule Opportunity for advancement Training & development Deck Ambassador/ Customer Experience (Part-Time) Pay: $14/hour Hours: Up to 30 hours per week (afternoons, evenings, weekends) About British Swim School - Lake Nona: At British Swim School, we teach more than just swim lessons-we save lives. As we open our new Lake Nona location, we are building a team of energetic, customer-focused professionals who are passionate about children's safety and creating a positive environment for families. Our Deck Ambassador is a vital part of that mission. Position Summary: As a Deck Ambassador, you will act as the on-deck leader during swim lessons-supporting instructors, assisting families, and ensuring the pool deck operates smoothly and safely. You'll be a friendly, proactive presence who keeps communication flowing and supports the team's success. This role is ideal for someone who is organized, proactive, and excited to be part of a life-saving mission. Key Responsibilities: 🏊 ♂️ Pool Deck Operations Greet and check in swimmers and families with a positive attitude Maintain safety and flow of student transitions on the deck Provide support to families when needed Ensure all pool safety procedures are followed at all times 📣 Communication & Customer Engagement Act as the liaison between parents, instructors, and the front desk Deliver lesson progress notes or updates to families as directed Answer basic questions about schedules, levels, or program policies Help manage on-deck challenges, such as nervous swimmers or late arrivals 🧼 Cleanliness & Facility Upkeep Perform routine cleaning and stocking of bathrooms and showers throughout shift Monitor cleanliness and safety of parent viewing areas and pool deck Refill soap, paper towels, and toilet paper as needed Take out trash and report any maintenance concerns to management Ensure all public areas are neat and presentable at all times Qualifications: Friendly, professional, and enthusiastic-especially around children and families Able to stand, walk, and remain on deck in a warm, humid environment for extended periods Detail-oriented and able to manage multiple tasks at once Comfortable cleaning and restocking restrooms/showers as part of shift Previous customer service or early childhood experience preferred CPR/First Aid certified or willing to become certified (training provided) Must be available for weekday evenings and at least one weekend shift What We Offer: $14/hour pay Up to 30 hours/week with flexible scheduling Supportive, mission-driven team culture Paid training and growth opportunities How to Apply: Submit your resume and a quick note about why you'd be a great fit as a Deck Ambassador at British Swim School Lake Nona! Compensation: $14.00 per hour Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water. While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach. We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the “Survival of the Littlest.” Each franchise location is independently owned and operated by a franchisee (franchise owner). Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to British Swim School Corporate.

Part-time Description The Member Engagement Representative is the welcoming face of the YMCA, responsible for safe and consistent access control, high-impact member engagement, and membership growth. This role conducts cause-driven tours, guides prospective members through enrollment, and delivers an exceptional onboarding experience so every new member feels a strong sense of belonging from day one. By proactively connecting members to programs and services aligned to their goals, accurately maintaining records in YMCA systems, and achieving individual and team sales metrics. The Member Engagement Representative helps drive membership acquisitions and first impressions to advance the YMCA's mission and strengthens community impact. Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. We are the Y. Job Responsibilities Ensure appropriate procedures are followed for all member and guest/visitor access control, requiring all individuals check in appropriately and follow established YMCA policies. Actively engage with members while providing friendly, helpful, and solution-oriented support that connects back to YMCA service and program offerings. Support new members through the onboarding process, ensuring they feel welcomed, informed, and connected to programs that match the member's personalized goals. Partner with membership and program staff to connect members to YMCA offerings, promoting engagement across wellness, aquatics, youth, and community programs. Conduct cause-driven tours that showcase the YMCA's facilities, programs, and community impact, with the goal of driving membership enrollment. Proactively promote membership sales by identifying individual/family needs and clearly communicating the value of YMCA membership. Meet established assigned sales metrics and performance goals related to membership acquisition and retention. Attend all required trainings and stay current with certifications, compliance requirements, and professional development expectations. Escalates unresolved issues to the Member Engagement Coordinator and/or Supervisor. Handle sensitive and protected member information in alignment with YMCA policies and the Employee Handbook. Maintain a professional appearance at all times in accordance with YMCA dress code standards. Represent the YMCA's mission and core values through professional conduct, a positive presence, and consistent delivery of excellent service standards. Requirements High School Graduate or equivalent required. Minimum one year of experience in sales, customer service, or relationship management preferred. Proficiency with computer systems and data entry; experience with CRM or membership management software a plus. Strong interpersonal and communication skills, with the ability to inspire confidence and build relationships quickly. Comfortable engaging with individuals, families, and diverse communities in a positive and approachable manner. Work Environment & Physical Demands Must be willing to work a flexible schedule, which may include weekends and holidays as needed. Must be willing to work an on-call schedule rotation as required. The noise level in the work environment is usually moderate to loud. The physical activities of this position include: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, and repetitive motions. Talking is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels, with or without correction. Required to sit or stand for extended periods of time while demonstrating manual dexterity in order to accurately work on the phone, computer keyboard, and other equipment. The employee must be able to perform light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The employee is required to have close visual acuity, along with the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, preparing and analyzing data and figures, transcribing, viewing a computer screen, extensive reading, or to make general observations of facilities or structures. Must possess auditory and verbal capabilities in order to adequately communicate in person, via phone, and through electronic communication platforms. The employee is not substantially exposed to adverse environmental conditions. Disclaimers Must complete successful background screening, which includes criminal and employment verification. Some positions may additionally require a successful credit check screening. All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. The YMCA promotes an equal employment opportunity work place which includes reasonable accommodation of otherwise qualified disabled applicants and employees. Please see your manager should you have any questions about this policy or these job duties. This may not be all-inclusive and employees are expected to perform all other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.

Positions in Winter Garden/Alafaya/Kissimmee Poinciana Call Center Specialist Under the supervision of the Clinical Management, the Call Center Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. This position manages all incoming calls, front desk check-in, collecting copay's, COTA signatures, check-out processes, communication between providers and other staff. Screening calls to escalate to triage or management and communication with patients waiting on timeliness of providers. QUALIFICATIONS Ability to multi-task and manage multiple lines and issues at once, while maintaining a positive attitude and excellent customer service. Knowledge of third-party payers including federal, state and private health plans. Customer service experience in a health care setting. Experience with EMR, authorizations, managing multiple lines, collecting copay's, and completing Registrations. SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs and be able to work overtime as required.

Job DescriptionResponsibilities: Call patients regarding their biopsy results Appropriately schedule the patient if follow up treatment/procedures are needed Complete tasks, intra-mails, appointments scheduled, pathology results, pharmacy prior authorizations, insurance authorizations for surgeries Receive incoming calls through our surgical phone line and appropriately assist the patient Answer telephone promptly and in a polite and professional manner Monitoring the pathology log, surgical days, mohs days and assigning your team tasks accordingly Work effectively and efficiently with your team Work as a team member Qualifications: Minimum one year of dermatology medical assistant experience Experience scheduling patients Experience calling patients regarding biopsy results Excellent verbal and written communication skills in a customer service environment Proficient in use of computers and software programs Ability to handle confidential and sensitive information Must be detailed oriented and able to handle multi-tasks Extremely outgoing with a good phone presence

We are always looking for extremely driven account managers. Must enjoy working in a fast-paced environment and have excellent strategy and client management skills. You will develop and present campaigns alongside talented creative and media teams. Must have strong communication and organizational abilities as you'll work on local, regional and national brands. Competitive salary and excellent benefits.

Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary. Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system. Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms. Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health. Maintain equipment and alarm status and enter service tickets as appropriate. Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts. Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials. Other duties as assigned. Job Requirements High School Diploma required. Minimum of three (3) to six (6) months experience required. Possesses and maintains Florida Class D Security license required. Proficient in all computer and technology applications utilized by Public Safety Department. Working knowledge of security policies, procedures and practices. Able to work varying shift assignments including nights, weekends and holidays. #LI-EP1