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Customer service advocate jobs in Metairie, LA

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service advocate job in Chalmette, LA

    The salary range for this role is $12.75 to $13.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $12.8-13.5 hourly 1d ago
  • Licensed Insurance Customer Service

    State Farm Agency-New Orleans 3.9company rating

    Customer service advocate job in Metairie, LA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance. Once licensed, bonuses and commissions will be paid on sales performance. Paid time off (vacation) Retirement plan (after first year) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $18 hourly 14d ago
  • Professional Services Coder I

    Tulane University 4.8company rating

    Customer service advocate job in New Orleans, LA

    This position is responsible for the timely abstraction and coding of professional services based on provider documentation, ensuring that all services comply with the Tulane University Medical Group (TUMG) Guidelines. Responsibilities also include maintaining knowledge base relative to billing functions, internal and external regulations, and documentation issues. This person must be able to work independently and process large quantities of data. The ability to communicate clearly and professionally with providers, administrators (DBON), and the TUMG staff. Responding timely and accurately to inquiries are key elements required of the individual in this position.• Proficient computer skills and a working knowledge of Microsoft Office software applications, including Word and Excel. * Accurate keyboarding skills * Excellent written and verbal communication skills. * Ability to work independently and demonstrate initiative * Good organizational skills. * Ability to be flexible and proactive in a changing environment. * Tactful and professional interpersonal relationships with others. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma/Equivalent and three years' multispecialty physician services coding experience. OR * Certified Professional Coder with one-year multispecialty physician services coding experience.• High school diploma or equivalent plus certification as a Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) * Working knowledge of revenue cycle or Certified Profession Biller * One year IDX Meditech and EMR experience
    $35k-52k yearly est. 42d ago
  • Retail Customer Service Officer

    Australia Post

    Customer service advocate job in Harvey, LA

    General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Ref # 12378068 Entity Australia Post Opening Date 04-Dec-2025 Suburb Harvey State Western Australia Work Type Permanent Part Time Weekly Hours 25 Description & Requirements Press space or enter keys to toggle section visibility Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We're delivering for the environment, for our communities, for our customers and for our people. We're moving forward and we want you to come along for the ride. About the opportunity As our Retail Customer Service Officer, you'll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It's our retail teams who make sure that every experience they have is a great one. And while they do, they're supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities. Role Details: * Rostered shifts between Monday - Friday | 12:00pm - 5:00pm * Pay Rate $28.58 increases to $30.55 after 3 months * + 12% Superannuation * Extensive, supportive (paid) training on commencement, 6 weeks full-time * Enjoy the benefits of Post People Perks You'll be * Performing customer sales and service transactions with customers. * Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS). * Conducting and processing a number of identity services transactions, including Australian Passport Interviews. * Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities. * Assisting customers with mail lodgements and associate costs. * Building rewarding relationships with customers by understanding their needs. * Assisting with administrative duties such as stocktaking and record maintenance. About you * You're friendly, enthusiastic and reliable and you love working in a team environment. * You're ready to put the customer at the centre of everything you do to help make a difference in the community. * Have experience in customer service and/or cash handling. * Be fit to lift up to 16kgs of mail regularly and stand for your shift. How we'll deliver for you * We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety. * Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day. * We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more. We're delivering together At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on ****************************.au. See what a day in the life on the Retail Team at Australia Post looks like:
    $28.6-30.6 hourly Easy Apply 8d ago
  • Customer Experience Consultant - 100% Commission (TSG-20251204-037)

    Strickland Group LLC 3.7company rating

    Customer service advocate job in New Orleans, LA

    Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
    $65k-104k yearly est. 3d ago
  • Customer Coordinator - III (Senior)

    Camin Cargo Control Inc. 4.5company rating

    Customer service advocate job in Gonzales, LA

    Corporate Job Title Customer Coordinator Reporting Relationships Operations / Branch Manager This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. Minimum Requirements Requires a H.S. Degree (or equivalent) and a minimum of three years Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. Fitness for Duty - Physical Demands Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty - Physical Demands for this position. The ability to perform all tasks listed is a requirement for this job description Responsibilities Functions as Point Of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer. Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements. Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. Attends and participates in branch management meeting
    $28k-40k yearly est. 10d ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Customer service advocate job in Harahan, LA

    Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly 18d ago
  • Customer Service Liaison

    Signal Tru Brand

    Customer service advocate job in New Orleans, LA

    About Us At Signal Tru Brand, we specialize in transforming communication strategies into impactful brand experiences. Based in New Orleans, we are dedicated to delivering excellence through innovation, collaboration, and customer-focused solutions. Our mission is to cultivate leadership, elevate professional standards, and drive growth through adaptive brand strategies. We empower our teams to think creatively and lead confidently in today's dynamic business landscape. Job Description We are seeking a proactive and detail-oriented Customer Service Liaison to serve as the key connection between our clients and their customers. The ideal candidate will ensure smooth communication, manage inquiries effectively, and maintain the highest level of service experience. Responsibilities Act as the primary point of contact between customers and internal teams. Resolve customer concerns and provide timely, professional support. Coordinate with departments to fulfill client and customer needs. Monitor service quality and report feedback to management. Maintain accurate records of client interactions and transactions. Support the development of customer service strategies and process improvements. Qualifications Qualifications High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in customer service or client-facing roles. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficient in Microsoft Office and CRM tools. Ability to manage multiple tasks and prioritize effectively. Additional Information Benefits Competitive salary ranging from $55,000 to $64,000 annually. Opportunities for professional development and internal growth. Comprehensive training and support. Collaborative and team-oriented work environment. Paid time off, holidays, and health benefits package.
    $55k-64k yearly 60d+ ago
  • Customer Service Liaison

    Blue Print Out

    Customer service advocate job in New Orleans, LA

    Blue Print Out is a forward-thinking creative company dedicated to delivering strategic marketing solutions that elevate brands and drive measurable growth. We combine innovation, data-driven insights, and refined execution to help businesses communicate their value with clarity and impact. Our culture is built on collaboration, excellence, and a commitment to continuous improvement. Job Description We are seeking a Customer Service Liaison to serve as the primary connection between our clients and internal teams. This role ensures that customer needs are addressed with clarity, efficiency, and exceptional service. The ideal candidate excels in communication, adapts quickly, and thrives in a structured yet evolving environment. Responsibilities Maintain clear and professional communication with clients to address inquiries and provide accurate information. Coordinate with internal departments to ensure smooth and timely resolution of customer requests. Identify customer needs and provide effective solutions aligned with company standards. Document interactions, updates, and service details with high attention to detail. Support process improvements that enhance customer satisfaction and operational flow. Foster strong relationships by delivering a consistent and reliable customer experience. Qualifications Qualifications Strong verbal and written communication skills. Ability to manage multiple tasks with precision and organization. Excellent problem-solving abilities with a customer-first perspective. Professional demeanor and adaptability in a fast-paced environment. High level of reliability, confidentiality, and responsibility. Proficiency in basic computer use and documentation tools. Additional Information Benefits Competitive annual salary: $52,000 - $55,000 Opportunities for professional growth and internal advancement Supportive and collaborative work culture Skill-building and continuous development Full-time position with long-term stability Employee-focused policies that encourage balance and well-being
    $52k-55k yearly 27d ago
  • Customer Service Administrator

    VIP Distributors 3.3company rating

    Customer service advocate job in Marrero, LA

    VIP Distributors, Inc is seeking a Customer Service Administrator for our Appliance Service Department. Our ideal candidate will be someone with a strong track record of employment, dependability and excellent customer service skills. This job will involve dealing with customers and service related issued, and sometimes this will require more than ordinary courtesy and tact to establish and maintain good customer relations. Candidates should be outgoing and have a positive demeanor as well as being able to multi-task, prioritize and manage time effectively. This is not an entry level position and you must be capable of working independently with minimum supervision. One who can find answers and respond quickly to customer issues, all with a polite and professional voice and manner. This is a full time immediate available position and you must be able to work Monday thru Friday from 9:00 to 6:00. Responsibilities:* Accurately collect customer's information for service calls* Schedule appointments* Create Service Tickets for Technicians* Update and Maintain Calendar for Schedule* Validate Warranties* Receive parts for service as well as verify correct parts are given to technicians* Monitor all return calls that have parts on order and provide ETA to customers* Follow up on part returns* File claims on completed calls* Respond to customer inquiries in a timely manner* Other assigned duties as directed by management Good computer skills, written and verbal communication skills and being highly organized with exceptional follow-through abilities are essential. Having problem solving skills, attention to detail and adapt to multiple and varies responsibilities is a plus. VIP Distributors, Inc offers a benefit package which includes Paid Vacation, Paid Holidays, Health Insurance with a generous starting salary. We are a growing company with a great team and hope you would consider becoming part of our family. Compensation: $33,000.00 - $38,000.00 per year Our company is dedicated to serving our customers and our community. Our team is chosen for their knowledge, experience, training, efficiency and courtesy. If you want to be part of our home-grown culture and winning team, please apply today!
    $33k-38k yearly Auto-Apply 60d+ ago
  • Sales and Service Specialist

    The Hertz Corporation 4.3company rating

    Customer service advocate job in Harvey, LA

    The **Sales and Service Specialist** , TNC is an essential member of the **Hertz Local Edition** team. As a brand ambassador, the **Sales and Service Specialist** will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers + Ensure optimal operational efficacies to provide customers the best rental car experience + Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers. + Assist customers with various post rental inquiries that involve the rental and billing process + Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience. + Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more. + Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures. + Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections. + Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids. **Professional Experience:** + Ability to work in a fast-paced environment with a variety of tasks. + Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills. + Previous customer service. + Strong time management and organizational skills are required + Computer literate and detailed orientated. + Must have a valid driver's license with an acceptable driving record Wages: $16.00/hr. **Knowledge:** + Customer service resolution practices + Excellent communication techniques + Sales Management/Coaching ability **Skills:** + Demonstrate good written and oral communication skills. + Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills. + Demonstrate professionalism and interpersonal skills. + Show a high level of ownership, accountability and initiative. + Proven experience of working well within a team. + Ability to work flexible shifts including weekends and holidays; and work overtime as required. + Willing to work outdoors during all weather conditions. + Assist with special administrative projects when needed. + Ability to stand for long periods of time. + Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $16 hourly 19d ago
  • HP Customer Sales Representative

    2020Companies

    Customer service advocate job in New Orleans, LA

    Job Type: Regular Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week) About the Position HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees. Day-in-the-Life Demonstrate HP products at a big box retail store Engage and build rapport with customers by creating a memorable experience Responsible for maintaining professional relationships with management and staff within assigned store Train retail store associates on HP products and services Maintain displays for cleanliness, functionality, and demo-readiness Responsible for reporting and competitive insights What's in it for you? Stable, weekly schedule Next day pay on-demand with DailyPay Friday, Saturday, or Sunday availability Paid training completed online $25 per month Technology Reimbursement Represent one of the most environmentally friendly companies worldwide I'm Interested! What Qualifications Do I Need? Be a problem-solving, tech-savvy enthusiast Have an outgoing personality and be eager to learn Be comfortable engaging with customers and demonstrating products with training Ability to engage in a selling process that overcomes objections and connects with customer needs Retail experience or customer service experience in electronics, tech or wireless a plus Training or product demonstration experience a plus 1-year job experience required About Company 2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems. Job Description: Sell products and services in a retail store, kiosk, and/or event environments Maintain professional interaction with both customers and fellow employees Meet or exceed personal sales goals on a monthly basis Courteously welcome customers and offer assistance Direct customers by escorting them to displays; assess needs and suggests products to fit those needs Advise customers by providing information on products and services Help customers make selections by building customer confidence Accurately document and report sales Contribute to team effort by accomplishing related results as needed Responsible for accurately tracking and communicating all activity to Retail Operations Ensure work station/kiosk is clean, well-organized, functional and presentable at all times Responsible for submitting all paperwork completely and accurately Performance Measurements: Regular and prompt attendance Meet established monthly/weekly sales quota/goals Customer/client satisfaction based on rejection percentage and substantiated complaints Qualifications: High school diploma or equivalent required Six (6) months prior sales, retail, telecom or marketing experience Demonstrated knowledge of products and services Excellent communications, presentation, interpersonal and problem-solving skills Impeccable integrity and commitment to customer satisfaction Ability to multi-task in a fast-paced, team environment Must be available to work evenings, weekends and holidays as needed Ability to maintain customer confidentiality What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020's Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
    $19 hourly Auto-Apply 7d ago
  • Insurance Sales & Service Specialist

    Shannon Kuhn Insurance

    Customer service advocate job in Covington, LA

    Job Description Join us and grow your career to new heights. ChicBlue Insurance Agency dba Shannon Kuhn Insurance in Covington, Louisiana, is looking for a confident, experienced Insurance Specialist to join our team. In this Full-Time position, you will be responsible for driving sales by actively selling and promoting our products, as well as providing exceptional service to meet the needs of our clients and ensure their satisfaction. We are a dedicated and driven team with a focus on providing each of our customers with amazing customer service. If you are looking for a new opportunity to grow, this may be the role for you. Your positive attitude and knowledge of products and services will make you an amazing asset to our customers. If you are ready to grow your sales career, Apply Today! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Vacation Weekly Payroll Monthly & Quarterly Bonus Opportunities Supplemental Benefits Responsibilities Sales and Business Development: Meet new business production goals through prospecting, networking, and referral sources. Develop relationships with professionals like Real Estate Agents, Mortgage Lenders, and Auto Dealers. Generate insurance quotes and present policy options tailored to client needs. Customer Service and Retention: Provide exceptional customer service to build and maintain strong client relationships. Handle all customer inquiries, cancellation requests, and sales requests promptly. Ensure high levels of client retention and product loyalty. Operational Excellence: Verify and update customer contact information during each interaction. Respond to phone calls on the first ring and return messages promptly. Adhere to underwriting, rating, and compliance requirements. Sales Techniques and Tools: Use VOIP telephones and other technologies to contact prospective customers. Maintain phone time and/or sales quotas as set by management. Cross-sell and up-sell opportunities, including financial products. Teamwork and Development: Collaborate in team meetings, brainstorming sessions, and training. Participate in continuing education to stay updated on new products and services. Professional Skills and Accountability: Work independently and as part of a team to achieve goals. Utilize phone, email, and client lists to grow sales revenue. Assess and identify customer needs over the phone effectively. Requirements Requirement: Must hold a Louisiana Property & Casualty Insurance License. Qualifications: Eager to learn, adaptable, resourceful, and open to coaching. Strong problem-solving skills with the ability to think critically and make quick decisions. Proactive and self-motivated, with a commitment to going the extra mile. Effective under pressure, capable of tactfully and professionally managing stressful situations. Skilled at multitasking, following through, and exceeding client expectations. Organized and detail-oriented with excellent follow-up skills.
    $30k-51k yearly est. 23d ago
  • Customer Service Representative

    Fyzical Therapy and Balance Centers 3.7company rating

    Customer service advocate job in New Orleans, LA

    Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in New Orleans, LA, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in New Orleans, LA! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities Handle patient scheduling, appointments, multi-phone line Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Send and keep a log of all reports sent to doctors Collect all payments; insurance verification Collect/open mail; distribute mail to proper areas/people Send benefits paperwork to billing companies Handle all scheduling and ensuing communication Answer phones, act as a patient liaison, answer any questions from potential or current patients Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company Communicate with the office manager and clinicians about scheduling/patient arrival Required Skills High school diploma or equivalent Valid driver's license and reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain H.S. graduate or GED certificate Up-to-date DL and a dependable vehicle Excellent at handling details, communicating and multitasking Great demeanor, strong integrity and compassion
    $23k-31k yearly est. 29d ago
  • Captain - Customer Service

    Daveandbusters

    Customer service advocate job in New Orleans, LA

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms. Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers. Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies. Assists with the maintenance and upkeep of the Viewpoint and Midway areas. Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss. Checks for restocking of necessary supplies. Brings all areas up to standard. Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use. Assists with the set up and break down of special events functions as directed by management. Provides game assistance by promptly notifying Support Technicians or Management as needed. Assists and directs Guests to Kiosk areas and answer questions as needed. Ensures that our Guests adhere to house policies as outlined and informs management of any issues. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Assists other Team Members as needed or as business dictates. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times. Must demonstrate ability to read and communicate in English. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to: Work days, nights, and/or weekends as required. Work in environments with both hot and cold temperatures such as freezers and around cooking equipment. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11 per hour Salary Range: 7.25 - 11 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11 hourly Auto-Apply 60d+ ago
  • Customer Service Coordinator

    Marshalls of Ma

    Customer service advocate job in Gonzales, LA

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 115 South Airline Highway Location: USA Marshalls Store 1464 Gonzales LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 53d ago
  • Command Center Operator

    Asmglobal

    Customer service advocate job in New Orleans, LA

    Control Room / Command Post Operator DEPARTMENT: Engineering REPORTS TO: Quality & Compliance Manager FLSA STATUS: Hourly/Non-Exempt ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Control Room / Command Post Operator for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and Responsibilities Control all operations of building automation control room computer equipment Dispatch and log all maintenance calls Monitor Critical Life Safety panels and notify Engineer on Duty, management, and local authorities in the event of an alarm Monitor the ALTUM system verifying, building, and closing work orders and PM's entered Maintain an accurate log of events that occur pre-event, during event, and post-event Dispatch all essential Engineering personnel for event incidents and being the central information point for all information during events Keep Engineer on Duty informed at all times Monitor elevator alarms and respond to help calls Maintain an accurate record of keys and tools Record all incoming calls kept in Daily Control Room Log Be mindful of energy conservation All other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must successfully pass a criminal background check Must be at least 18 years of age Must have excellent communication skills Able to work nights, weekends, and holidays as needed Must be able to function independently but also work as a team member Education and/or Experience High School Diploma or equivalent Prior Control Room operation experience preferred Prior dispatch experience preferred Computer experience preferred (Microsoft Word and Excel) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $23k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Care Specialist - Service Business Development

    Ross Downing GMC of Gonzales, LLC

    Customer service advocate job in Gonzales, LA

    Ross Downing Auto Group Service BDC Customer Care Representative Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our dealership. See below for details: Available shifts: (I) 7:30-4:30 (II) 8:00-5:00 (III)8:30-5:30 (IV)9:00-6:00 Part Time opportunities available as well* Responsibilities: · Answer customer care phone calls, emails, and internet inquiries. · Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 appointments per day. · Keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken. · Build customer relationships and advise customers on services. · Direct calls to appropriate individuals and departments. · Enter data through multiple software programs including XTime, DealerTrack, Vin Solutions, GM Global, Microsoft Teams, and warranty companies. · Meet daily and monthly goals (inbound & outbound calls, scheduling) · Learn, reference, and apply product knowledge information to assist customers. · Strategically assist in curating a schedule for Service Advisors. · Assist in obtaining and assigning loaner vehicles to customers for all Ross Downing Automotive facilities. · Complete multiple retention lists and manufacturer campaigns to maintain customer relationships. · Update customer records as needed. · Provide excellent customer experience. Preferred Qualifications: · Microsoft office proficient. · Ability to type 60 words per minute. · Ability to maintain professionalism through phone contact. · Customer Service background. · Strong communication skills. · Must be able to pass a background check. Starting Pay: $11-$12 per hour plus bonus opportunities.
    $11-12 hourly 26d ago
  • Customer Care Specialist - Service Business Development

    Ross Downing

    Customer service advocate job in Gonzales, LA

    Ross Downing Auto Group Service BDC Customer Care Representative Job Description: Ross Downing is seeking a dependable representative for our Business Development call center. This person will be the liaison between our company and its current/ potential customers. This role will highlight the continuation of customer satisfaction throughout our dealership. See below for details: Available shifts: (I) 7:30-4:30 (II) 8:00-5:00 (III)8:30-5:30 (IV)9:00-6:00 Part Time opportunities available as well* Responsibilities: · Answer customer care phone calls, emails, and internet inquiries. · Make outbound calls to create new business or maintain loyal business. · Set at minimum 20 appointments per day. · Keep records of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken. · Build customer relationships and advise customers on services. · Direct calls to appropriate individuals and departments. · Enter data through multiple software programs including XTime, DealerTrack, Vin Solutions, GM Global, Microsoft Teams, and warranty companies. · Meet daily and monthly goals (inbound & outbound calls, scheduling) · Learn, reference, and apply product knowledge information to assist customers. · Strategically assist in curating a schedule for Service Advisors. · Assist in obtaining and assigning loaner vehicles to customers for all Ross Downing Automotive facilities. · Complete multiple retention lists and manufacturer campaigns to maintain customer relationships. · Update customer records as needed. · Provide excellent customer experience. Preferred Qualifications: · Microsoft office proficient. · Ability to type 60 words per minute. · Ability to maintain professionalism through phone contact. · Customer Service background. · Strong communication skills. · Must be able to pass a background check. Starting Pay: $11-$12 per hour plus bonus opportunities.
    $11-12 hourly Auto-Apply 60d+ ago
  • Customer Coordinator - III (Senior)

    Camin Cargo Control Inc. 4.5company rating

    Customer service advocate job in Gonzales, LA

    Corporate Job Title Customer Coordinator Reporting Relationships Operations / Branch Manager This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence. Minimum Requirements Requires a H.S. Degree (or equivalent) and a minimum of three years Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry. Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills. Fitness for Duty - Physical Demands Refer to Appendix 1 of Section 2.1.2a of the Safety Manual, Medical Evaluations for details on Fit for Duty - Physical Demands for this position. The ability to perform all tasks listed is a requirement for this job description Responsibilities Functions as Point Of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer. Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements. Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary. Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed. Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision. Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction. Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems. Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays. Attends and participates in branch management meeting
    $28k-40k yearly est. Auto-Apply 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Metairie, LA?

The average customer service advocate in Metairie, LA earns between $23,000 and $35,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Metairie, LA

$28,000
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