Customer service advocate jobs in Nashville, TN - 915 jobs

Customer Service Representative Nashville, Tennessee 37243 - Hybrid Key Responsibilities Assist in coordinating and communicating schedules to internal/external Clients. Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney. Timely management of casework, including proper documentation and case resolution. Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately. Work efficiently / effectively in multiple databases to extract information. Attend workgroup meetings and participate in discussions. Assist leadership team, as necessary. Requirements and Skills Must have a bachelor's or associate degree. Customer service or call center experience a plus. Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.). Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision. Excellent verbal and written communications skills. Keen attention to detail and adherence to deadlines. Strong time management, note-taking, email organization, and distribution skills. Critical thinking and problem-solving skills.

Service Center Mt Juliet Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to properly greeting customers in person or on the phone, determine their needs, and immediately respond by providing guidance and assistance as required, assisting Collision Estimators by handling drop-offs, mapping/marking and photographing vehicles, arranging customer transportation, preparing paperwork and performing active customer deliveries while effectively communicating with customers, clients, teammates and vendors to ensure correct and efficient repairs while adhering to all Caliber's Standard Operating Procedures, insurance partners and industry guidelines/standards. BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and vision Industry Comparable Pay - Paid weekly and eligible for overtime Paid Vacation & Holidays - Can begin accruing day 1 Career growth opportunities - we promote from within! A career for life: You'll gain hands-on experience within a production shop. REQUIREMENTS: * 2+ years of customer facing experience; sales experience a plus * Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs. Passion for learning the collision industry Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment Must be able to provide personable, friendly "World Class" customer service to internal and external customers Caliber is an Equal Opportunity Employer

Essential Duties and Responsibilities • Dealer referrals to distributors • Provide customers with order information, assistance • Product support: Parts and Equipment • Transactional: Orders, Claims and Invoicing • Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department • Customer inquiries are triaged by Tier 1 and transferred to the Tier 2 representatives • Agents are also responsible for triage and assistance of internal customer requests. Identify if a customer need can be met or will it require a case transfer to Tier 2. Top responsibilities - Answer incoming calls and respond to customers emails - Route calls to appropriate resources - Document all call information according to standard operating procedures - Entering accurate ordering information into a company system. - Comfortable working in fast-paced environments - Strong time management and organizational skills - Proficiency in Microsoft Office Products (Excel, Word) - Familiarity with SAP and Call Center, and Sales Force a plus Requirements - At least 1 to 3 years of experience required. Ability to analyze unlike information and draw conclusions/recommendations - Strong verbal, written and inter-personal communication skills - Proficiency in MS Office tools - High degree of self-motivation to address and improve business needs. - Sense of urgency, self-initiative, commitment, and sense of ownership is a must. - Superior follow-up and follow-through skills - Highly organized and flexible with the ability to prioritize their individual time while balancing customer's demands and requirements to meet company objectives and goals.

Russell Tobin's client, a global manufacturing company, is hiring a Customer Service Representative in Lewisburg, TN. Job Title: Customer Service Representative Pay: $17/hr Job Type: 6 mos contract with pos of ext. Schedule: Regular hours are Monday-Friday 8- 4:30 pm Customer Service Representative We are seeking a motivated and customer-focused Tier 1 Customer Service Representative to support distributors across North America, including Canada. This role is ideal for someone who thrives in a fast-paced call center environment and enjoys problem-solving, multitasking, and delivering excellent service. Position Overview Tier 1 Customer Service Representatives handle a high volume of inbound calls (up to 50 per day) and related system transactions. The role serves as the first point of contact for both external customers and internal teams, providing information, resolving inquiries when possible, and triaging more complex issues to Tier 2 support. Key Responsibilities Answer incoming customer calls and respond to customer emails Provide dealer referrals and general order information Support customers with product inquiries related to parts and equipment Assist with transactional requests including orders, claims, and invoicing Act as a switchboard, directing calls to the appropriate department using internal databases Triage customer inquiries and escalate cases to Tier 2 when required Assist with internal customer requests and determine appropriate resolution paths Accurately document all interactions and transactions in company systems Enter up to 50 transactions per day with a high level of accuracy Required Skills & Qualifications Excellent customer service orientation Strong verbal and written communication skills Ability to work efficiently in a fast-paced environment Strong time management and organizational skills Ability to analyze varied information and make sound recommendations High attention to detail and accuracy Typing speed of 60+ WPM Proficiency in Microsoft Office (Excel, Word) Preferred Qualifications Call center experience Familiarity with SAP and Salesforce Experience with order entry and customer service systems Typing and call center assessment tests (preferred, not required) Benefits that Russell Tobin offers: Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers. ESSENTIAL JOB FUNCTIONS Analyze sales orders to determine and approve which orders should be released to the shipping department. Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery. Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system. Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment. Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers. Analyze system reports and data to determine the best course of action for the customer. Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods. Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily. Provide insights to management on daily dialogue and information obtained through customer contact. Communicate with customers regarding orders, credits, reports, and various customer needs Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner. Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers. Inputting data into spreadsheets or databases as required. REQUIREMENTS Bachelor's degree in finance, Business Administration or equivalent experience required 2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required. KEY COMPETENCIES Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint Hands-on approach to problem solving and analysis. Excellent organizational and analytical Skills Ability to analyze system reports and data to determine the best course of action

Customer Relations Specialist-Oral Health (Nashville, TN) The purpose of the Customer Service Agent job family is to receive, understand, route and handle customer requests that are received via multiple contact channels, including the creation of service work orders and communicating status and solutions to the customer. This family functions as single point of contact for the customer and as a bridge between customer and the organization. Your role: * Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns. * Take ownership to determine customers' requirements and recommend appropriate solutions. * Effectively multitask while engaging with customers on the phone by properly utilizing resources and tools to drive a one call resolution. * Enter orders accurately and efficiently utilizing our order entry tool and applications. Properly upsell and cross selling products. * Effectively complete warranties, exchanges and returns in a timely manner. * Properly process account payments including credit and debit memos submissions. * Properly de-escalate situations involving dissatisfied customers, offering assistance and support towards an acceptable resolution through effective questioning and troubleshooting. * Nurture and maintain relationships with existing and potential customers to drive Net Promoters and Most Often Recommended. You're the right fit if: * You are calm under pressure, able to de-escalate tough situations and keep customers satisfied. * No prior experience is required; customer service experience handling high-volume calls and resolving issues is preferred. * Your skills include Microsoft Office experience; SAP and SFDC knowledge is a plus. * You have a High School Diploma or vocational certification required; Bachelor's Degree preferred. * You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. * You are a strong communicator who can handle calls with professionalism and empathy as well as a problem solver who takes ownership and finds effective solutions quickly. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. (This is an office role.) About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. * Learn more about our business. * Discover our rich and exciting history. * Learn more about our purpose. * Learn more about our culture. Philips Transparency Details The pay range for this position in (Nashville, TN) is an hourly rate of $19.47-$31.00 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN. #LI-PH1 #PERSONALHEALTH #PHOFFICE This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Job TitleCustomer Relations SpecialistJob Description Customer Relations Specialist-Oral Health (Nashville, TN) The purpose of the Customer Service Agent job family is to receive, understand, route and handle customer requests that are received via multiple contact channels, including the creation of service work orders and communicating status and solutions to the customer. This family functions as single point of contact for the customer and as a bridge between customer and the organization. Your role: Take inbound customer service calls and provide accurate, satisfactory answers to Dental Professional questions and concerns. Take ownership to determine customers' requirements and recommend appropriate solutions. Effectively multitask while engaging with customers on the phone by properly utilizing resources and tools to drive a one call resolution. Enter orders accurately and efficiently utilizing our order entry tool and applications. Properly upsell and cross selling products. Effectively complete warranties, exchanges and returns in a timely manner. Properly process account payments including credit and debit memos submissions. Properly de-escalate situations involving dissatisfied customers, offering assistance and support towards an acceptable resolution through effective questioning and troubleshooting. Nurture and maintain relationships with existing and potential customers to drive Net Promoters and Most Often Recommended. You're the right fit if: You are calm under pressure, able to de-escalate tough situations and keep customers satisfied. No prior experience is required; customer service experience handling high-volume calls and resolving issues is preferred. Your skills include Microsoft Office experience; SAP and SFDC knowledge is a plus. You have a High School Diploma or vocational certification required; Bachelor's Degree preferred. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. You are a strong communicator who can handle calls with professionalism and empathy as well as a problem solver who takes ownership and finds effective solutions quickly. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. (This is an office role.) About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in (Nashville, TN) is an hourly rate of $19.47-$31.00 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN. #LI-PH1 #PERSONALHEALTH #PHOFFICE This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Job Description As infrastructure critical to the region's growth and prosperity, Nashville International Airport (BNA ) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The Airport generates more than $12.1 billion in total economic impact, supporting more than 76,000 jobs in the region and producing more than $647 million in state and local taxes. BNA receives no local tax dollars. For more information, visit flynashville.com. Follow us on Facebook: @NashvilleInternationalAirport, X: @Fly_Nashville and Instagram: @FlyNashville. Learn more about New Horizon, our $3 billion growth and expansion plan for the airport, at BNANewHorizon.com. Job Summary: The Customer Service, Landside is responsible for assisting in the transfer of airport guests and enforcing the airport commercial ground transportation policy. Other responsibilities include providing information about the airport, the Nashville community, and various entertainment activities available to visitors. Hiring Process: Apply online Interview(s) Offer Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen and breath alcohol test Onboarding Benefits: Deferred compensation plans Educational Assistance Health, Dental, Vision, Life, Disability Insurance Health Screenings Paid Holidays Annual/Bereavement/Military Leave Accepting Applications until filled. Hourly Range: $19.04 - $32.78 *Final pay offer will be based on relevant skills and experience to the position. Shift: Wed.-Sun. 4:30pm - 1am Essential Job Duties: Counsels ground transportation operators on the proper rules of operation. Monitors and operates computerized transportation access equipment, including daily input and occasional repairs. Patrols area for abnormal activities, including traffic and curbside problems, and reports discrepancies to the proper authority. Performs random inspections of commercial ground transportation vehicles to ensure vehicle meets standards as specified in commercial ground transportation policy. Controls the flow and parking of commercial vehicles on the ground transportation level. Enforces airports commercial ground transportation policy. Performs daily inspections of ground level comfort facilities and curbside area for safety hazards and maintenance issues. Maintains daily event log to document discrepancies. Takes administrative action against a driver/company in the absence of supervisory personnel. Identifies environmental hazards and addresses in accordance with Occupational Safety and Health Administration (OSHA) regulations. Maintains regular and on-time attendance. Follows all safety regulations. Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE). Performs other duties as assigned. Knowledge, Skills, Abilities and Other Characteristics: Safety and Security: Knowledge of equipment, policies, procedures, and strategies to promote safety and security. Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing. Conflict Management: Skill in managing conflict and identifying effective and mutually beneficial solutions to the sources of conflict. Receiving Direction: Skill in receiving and following written and oral direction. Relationship Building: Skill in establishing and maintaining effective and professional working relationships with others. Written Comprehension: Ability to read and understand information and ideas presented in writing. Attention to Detail: Is careful about detail and thorough in completing work tasks. Disability Awareness: Attends to the special needs of customers with disabilities. Service Orientation: Actively looks for ways to help people. Ability to obtain and maintain a Secure Identification Display Area (SIDA) Badge. Qualifications: Required: H.S. Diploma or equivalent. 2 years of customer service experience. Preferred: Valid Class D Driver's License 4:30pm-1am off Monday and Tuesday

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Onsite **What to Expect Next** Requisition #: 341108 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you. Whether you're experienced or not, we offer comprehensive training to help you succeed! Ready to take the next step in your career? Apply in minutes from your mobile phone! Starting hourly rate $18 Responsibilities With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That's a great place to start. Why You'll Love Being a Termite Service Professional at Northwest: * Outdoor and Independent Work: You won't be stuck behind a desk! As a Termite Service Professional, you'll be mobile, independent, and responsible for your own route. You'll be the face of Northwest in your local community, helping protect homes, businesses, and families. * Training and Development: No exterminating experience required! We provide comprehensive training to set you up for success. After training, you'll lead your own customer accounts and apply your skills. * Community Impact: Northwest Exterminating isn't just a business-it's a community. Our employees actively volunteer through our Good Deeds Team, giving back to the areas we serve and strengthening our bonds as a team. Your responsibilities: * Building Relationships: You'll create lifelong connections with both internal and external customers, helping to ensure they're satisfied and loyal. Your goal is to create "Customers for Life" by delivering excellent service every time. * Managing Your Own Termite Service Route: Handle the day-to-day operations of your route with excellent time management skills. * Perform both preconstruction and post-construction termite treatments. * Solve customer account issues and address both current and future needs. * Communicate regularly and consistently with customers to ensure satisfaction. * Partner with internal teams like customer service, sales, and management to deliver exceptional service. * Apply appropriate products according to label standards. * Safety First: Maintain a strong safety mindset, especially when handling company equipment and driving the company vehicle. What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer * Starting hourly rate $18 * Competitive pay, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself! Qualifications What you need: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) * Ability to work in the field independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use ladders within the manufacturer's weight capacity and climb ladders up to 32 feet * Lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. * Ability to work in all types of weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #NWEST830IND What you need: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) * Ability to work in the field independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use ladders within the manufacturer's weight capacity and climb ladders up to 32 feet * Lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. * Ability to work in all types of weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #NWEST830IND With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That's a great place to start. Why You'll Love Being a Termite Service Professional at Northwest: * Outdoor and Independent Work: You won't be stuck behind a desk! As a Termite Service Professional, you'll be mobile, independent, and responsible for your own route. You'll be the face of Northwest in your local community, helping protect homes, businesses, and families. * Training and Development: No exterminating experience required! We provide comprehensive training to set you up for success. After training, you'll lead your own customer accounts and apply your skills. * Community Impact: Northwest Exterminating isn't just a business-it's a community. Our employees actively volunteer through our Good Deeds Team, giving back to the areas we serve and strengthening our bonds as a team. Your responsibilities: * Building Relationships: You'll create lifelong connections with both internal and external customers, helping to ensure they're satisfied and loyal. Your goal is to create "Customers for Life" by delivering excellent service every time. * Managing Your Own Termite Service Route: Handle the day-to-day operations of your route with excellent time management skills. * Perform both preconstruction and post-construction termite treatments. * Solve customer account issues and address both current and future needs. * Communicate regularly and consistently with customers to ensure satisfaction. * Partner with internal teams like customer service, sales, and management to deliver exceptional service. * Apply appropriate products according to label standards. * Safety First: Maintain a strong safety mindset, especially when handling company equipment and driving the company vehicle. What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer * Starting hourly rate $18 * Competitive pay, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!

Job DescriptionMonday - Friday, Regular Shift 8am-5pm, Pay Based on Experience, $22-$30 Per Hour, Bonus Pay Opportunity, PTO, Paid Holidays, Medical Specific Responsibilities: Install repair and maintain plumbing systems in commercial and residential environments Perform drain cleaning on plumbing systems Perform minor to complex service work on plumbing systems Work with blueprints and job specifications as it applies to the craft Identity proper materials and quantities for new and existing projects Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Job Requirements: Licensed or possessing prior verifiable plumbing experience (minimum 2 years) Valid Driver's License Ability to operate basic hand tools necessary for the craft Attention to detail Excellent communication skills Professional appearance and personality Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Overview Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. Enjoy the perks of flexible part-time work that fits your lifestyle-ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, and operations. Join our welcoming, collaborative, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal , every day brings a new adventure. Ready to make your mark in the event industry? Join us and be part of the excitement! Job Description ***HIRING NOW! Multiple openings. Weekly Pay - No experience needed! Flexibility to schedule at your personal availability!*** Earn Extra $$ in Nashville TN Need extra income on your own schedule? We've got you covered. · $17/hr pay starting · Flexible shifts - evenings & weekends available Perfect side job for students, parents, or anyone looking to boost their income! Candidates must have an active TN Guard Card or be willing to obtain one. Guard Card training will be provided for those who advance in the hiring process. Please note: If an application is submitted for this job posting you are applying for Allied Universal Event Staff Security - Part-Time. We can not hire or interview for Allied Universal Guard positions. If you move forward with being hired by Allied Universal Event Services, you will be rejected from any existing applications for Allied Universal Guard Services as you can not work for both. Please do not continue if you desire a Full-Time Guard position. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned. Assists in all aspects of event day preparation and execution. Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue. Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events. Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest. Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience. Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone. QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must be 18 years of age or older. Must have a high school diploma (or equivalent). As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver's Record check. Be professional, articulate and able to use good independent judgment and discretion. Must be able to work overtime as needed. Outstanding verbal and written communication skills required. PERKS AND BENEFITS: Part-time flexible scheduling under 30 hours/week that fit with your personal life goals Ongoing paid training programs and career growth opportunities Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more! Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: *********** If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ***********/offices. Requisition ID 2026-1510426

DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are specifically wanting people to join our team as a Donor Specialist with expertise in communicating during difficult situations and building relationships with families. This position will serve as part of a team of passionate and driven individuals responsible for coordinating the gift of health and life through donation. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. The Donor Specialist is responsible offering the gift of donation to potential donor families. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. *This is not a fully remote position. This position is located in Nashville, TN. This position will be assigned on a rotating 12-hour schedule assigned to the night shift (6:00pm - 6:00am). This position will require training during day shift. Key responsibilities this position will perform include: Effectively captures medical information accurately and completely into donor management software. Facilitates the donation process through coordination and communication with donor families and medical personnel. Supports families of potential donors and communicates the opportunity for the gift of donation to families who have recently lost a loved one using empathy and care. Performs other related duties as assigned. The ideal candidate will have: A minimum of a two-year degree in a health-related field, nursing or paramedic/EMT certification 1+ years in a health-care related position including use of medical terminology. CTBS, RN, or LPN desired. Working knowledge of computers and Microsoft Office applications. Ability to exercise independent judgement and multitask. Exceptional teamwork, communication, and conflict management skills. Demonstrated excellence in intrapersonal skills along with strong attention to detail and organizational skills. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Work from the comfort of your own place by phone. Psychic Network 800 telephone line has indepdent contractor positions for professional qualified psychic and tarot card advisors. Pay rate is competitive. Good yearly raises No hold times/minimums. Must pass test

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals. Full-Time Employee Benefits & Compensation Overview As a full-time employee of Contour, you are eligible for the following benefits and programs: Insurance Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date) 401(k) Savings Plan Eligibility begins the first day of the month following your hire date. The Company offers a matching contribution up to 6% of your eligible compensation. Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding. Paid Sick Leave Accrual of up to 56 hours of paid sick leave per year. Unused sick leave rolls over annually until your sick bank reaches 480 hours. Vested Vacation Hours Eligible to receive vacation hours on January 1st following your hire date. These hours will be vested and available for use in accordance with Company policies. Non-Revenue/Space Available (NRSA) Travel Privileges NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service. Leaves of Absence Eligible for various types of leave, including: Medical Leave Non-Medical Family Care Leave Maternity and Paternity Leave Personal Leave Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding. Compensation Details Contour offers a competitive salary based on your prior work experience. Equal Employment Opportunity Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status. Accommodations Contour Is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************. Join Our Growing Team Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success. Key Responsibilities Manage and coordinate system-wide flight delays within the Company's operating systems, ensuring timely and accurate communication to internal and external stakeholders. Communicate delay plans to divisions outside of SOC, maintaining strong cross-departmental alignment. Assign gates and update gate changes throughout the day, ensuring FIDS/GIDS accuracy and continuity of station operations. Anticipate passenger disruption needs and collaborate with stations and Reservations on re-accommodations and service recovery. Support the Reservations team during peak call volume, IROPs, and large-scale re-accommodation events. Create, update, and manage customer service-related training documents, resource libraries, and digital applications. Deliver customer service training (new hire, recurrent, targeted refreshers) via in-person sessions, webinars, and on-site visits. Research, track, and report on irregular operations (IROPs), identifying trends and improvement opportunities. Manage, monitor, and report key performance indicators (KPIs) related to customer service, station performance, and guest impact. Comply with all departmental policies and procedures. Other duties as assigned by leadership Qualifications Be at least 18 years of age. Ability to accept assignment at the Contour Corporate Headquarters in Smyrna, TN. Ability to travel up to 25% of the time (primarily planned station support and training). Experience with HRIS, LMS, or other training/knowledge-management systems preferred. Knowledge of employment-related regulations, customer service best practices, and operational compliance standards preferred. Must have a high school diploma or GED equivalent Experience working for a Part 135 Charter Operations preferred Experience in luxury sales preferred Willing to be scheduled as an after-hours on-call person in rotation with other personnel to include weekends and holidays. Must be willing to carry a mobile phone or other similar communications and be accessible 24/7 as needed. Must be able to negotiate and close. Must have a valid driver's license and good driving record. Be authorized by law to work in the United States and able to travel in and out of the United States. Must have experience and be highly proficient in Microsoft Office 365, Excel, Word, Outlook, and related software. Able to pass a required 10-year work history review and submit to criminal history records check. Must understand, read, and write English. Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset. Possess strong leadership, interpersonal and organizational skills. Must have well-developed people skills and ability to work with a variety of personalities. Able to coordinate multiple priorities and meet deadlines. Able to handle interruptions and a fast-paced environment. Maintain strong attention to detail. Be self-motivated and able to motivate others Excellent interpersonal and conflict resolutions skills. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Thorough knowledge of employment-related laws and regulations. Ability to manage multiple complex projects simultaneously. Excellent communication skills both written and verbal delivered with tact and professionalism. Ability to work independently and as part of a team. Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations. Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

Job Description: Customer Service & Support The Customer Service and Support Representative will be expected to treat customers with care and respect. Our goal is to solve customer problems for them, with as little disruption to the customer as possible. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers through the buying process Analyze and report issues to team leads Update our internal databases with information about products and useful discussions with customers Monitor customer complaints on social media and reach out to provide assistance Inform customers about new features and functionalities of the website and app Follow up with customers to ensure their issues are resolved Gather customer feedback and share with team leads. Qualifications Requirements and skills Experience as a Customer Support Specialist or similar CS role Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Patience when handling tough cases

NOW HIRING!! STOP IN- WALK IN- CALL IN- DON'T LET THIS OPPORTUNITY PASS YOU BY. Now is the time to take THE NEXT STEP and come to CBE for a career. You could start as a Customer Service/Collections Agent as soon as 02.09.2026. FLEXIBLE SCHEDULES AVAILABLE: Full-time Full-time (40hr) flexible weekday schedule with 1 required night until 8pm In-Office Environment, Competitive Pay, Benefits AND you can earn Commission! CBE provides 3 weeks paid training and supports you every step of the way! Strong Belief in Promote from Within (Your New Career is up to you) Apply TODAY! Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment. At least 18 years of age High School Diploma or GED 9+ months of work history (customer service experience preferred) Computer and typing skills required Excellent attendance Self-starter with great attention to detail Customer service mindset Strong communication, persuasion, and negotiation skills Ability to handle multiple tasks simultaneously Strong work ethic A competitive spirit, an unrelenting drive to be the best Ability to learn new information and integrate processes Achieve schedule adherence and compliance expectations Meet productivity and call quality standards as set by the company Problem solving skills & ability to recommend solutions Additional Information: Training: CBE provides 3 weeks of paid training, no call center experience necessary! Day shift available for full-time work Compensation: $14.00 - $15.00 + per hour plus commissions. This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status or other protected statuses in accordance with applicable federal, state and local laws. Background checks and drug testing required. #CTN1 CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

**Req ID:** 351019 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Operator to join our team in Nashville, Tennessee (US-TN), United States (US). Duties to include but not limited to the following: + Conducts call intakes for all NCC phone lines and operator call analyses functions as directed by the SOP and call center leadership. + Stands ready to answer incoming calls in a timely manner from 287(g) LEA partners, other client partners as identified, and other stakeholders. + Quickly establishes rapports with callers, asks probing questions to identify concerns, and applied knowledge of immigration enforcement/detention to assist caller with information to make an informed enfocercement decision. + Responsible for making database and manual queries related to individuals persons in immigration proceedings received. + Log relevant call information into a web-based case management. + Work cases to be referred to an ERO Officer/Agent, ERO field offices or client headquarters offices for follow-up review and action. + Accesses third-party telephonic interpreter service provided by client, when appropriate. + Provides back-up to the HQ Entry level data analyst to process entry level data entry and analysis for any intake mailboxes when needed. + Must have intermediate skills in Microsoft Excel and Word. + Must perform at the minimum call intake performance levels established by the COR. + Have multi-year experience working with ServiceNow as an end-to-end CMS. **Basic Qualifications:** + High School diploma or GED certification and two years of related experience; or an associate degree with three years of related experience; or five years of related experience if no degree. + Minimum 5 years of experience in responding to requests for information, conducting searches in government databases, and searching automated systems for data and developing concise summaries with decision points under tight deadlines. + Ability to obtain a Public Trust. **Preferred Qualifications:** + Excellent reading comprehension, writing and communication skills. + Ability to work independently and to manage and prioritize multiple work assignments. + Law enforcement experience or experience in interpreting and applying immigration law is preferred. **About NTT DATA** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only ****************, @nttdatafed.com ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ . **_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**