Retirement Service Agent
Customer service advocate job in Houston, TX
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Service Specialist
Customer service advocate job in Pasadena, TX
Full-Time | Onsite (Pasadena, TX)
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Pay: $20-$25/hour (based on experience)
We are partnering with a leading manufacturer in the precision measurement and industrial tooling space to hire a highly organized, customer-focused Customer Service Specialist.
If you thrive in a fast-paced environment, love solving problems, and take pride in delivering white-glove service - this role is for you.
Position Summary
The Customer Service Specialist will serve as a primary point of contact for customer inquiries, concerns, and order requests. This role manages quotes, processes orders, monitors order status, and ensures a seamless customer experience from start to finish. You'll work cross-functionally with operations, shipping, production, and sales to keep customers informed and supported.
Key Responsibilities
Communicate with customers regarding expedited and standard orders via phone and email
Respond promptly to inquiries, quotes, order statuses, and internal questions
Enter quotes, process orders, and flag emails for sales coordination
Maintain accurate records of customer interactions and required follow-up
Collaborate with Production and Shipping to relay updates, changes, and delivery details
Verify customer requirements to ensure order accuracy
Support additional tasks and administrative duties as assigned
Qualifications & Skills
Highly organized with strong attention to detail
Demonstrated ability to process customer requests accurately and efficiently
Strong communication skills - verbal, written, and active listening
Ability to multitask and prioritize in a high-volume environment
Customer-first mindset with a professional, team-oriented approach
Reliable, punctual, and committed to strong work ethic
Eagerness to learn, take direction, and develop new skills
Experience & Requirements
High school diploma required; college degree preferred
1-2 years of customer service experience, ideally in manufacturing or a related environment
Strong data entry and typing accuracy (up to 75% of role is documentation)
Experience with CRM or MRP systems preferred
Ability to communicate professionally with customers via phone, email, and in person
Adaptable and able to thrive under pressure
HR Customer Service
Customer service advocate job in Houston, TX
We are seeking a HR Customer focus Associated to work with our 8000 employees on a daily basis. It will be handling payroll, benefits, and employee relations related questions. The ideal candidate will be able to communicate directly and efficiency with employees of all levels via phone and email. Strong attention to detail and sense of urgency are a needed in this role to be effective. You will be have to document conversations in the HRIS system. This is a full time role in our office off of Memorial Drive. Competitive Salary and 100% paid health insurance.
Customer Service Representative
Customer service advocate job in Houston, TX
A well-established industrial company is seeking a proactive and skilled Customer Service Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customer service and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customer service or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
Field Services Associate with AutoCAD/ Revit / Bluebeam
Customer service advocate job in Houston, TX
Job title: Field Services Associate (1-2 years' experience)
Employment Type: Direct Hire
Required Skills and Knowledge
• Knowledge of and experience with AutoCAD, Revit, Bluebeam, and Microsoft Office Suite
• Knowledge of building codes
• Proven leadership skills
• Exceptional attention to detail
• Ability to manage multiple projects under strict deadlines
• Ability to work well on a team
• Exceptional written and verbal skills
Preferred Skills and Knowledge
• Bachelor of Science Degree in Engineering, Construction Science or related field
• Previous experience in an MEP construction or consulting environment, for schools
• Previous experience in field project management in an MEP consulting environment
• Ability to read construction documents, including MEP drawings and specifications
• Knowledge of building codes
• Knowledge in the construction of power distribution, power and lighting, data networks,
telephone and intercom systems, fire alarm systems, security and access control systems,
and other standard electrical systems
• Knowledge in the construction of HVAC systems, temperature controls, and other standard
mechanical systems
• Knowledge in the construction of domestic water systems, hot water systems, storm water
systems, sanitary waste and vent systems, acid waste systems, fire sprinkler systems,
compressed air systems, gas distribution systems and fuel gas systems, and other standard
plumbing systems
Travel
Frequent; to and from job sites, client meetings, and sister offices
Customer Accounts Advisor
Customer service advocate job in Houston, TX
The salary range for this role is $14.25 to $15.00 per hour*.
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Ambulatory Service Representative - Cardiovascular Surgery
Customer service advocate job in Lake Jackson, TX
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Responsibilities:
Receives and directs phone calls from patients and physician offices
Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities
Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
Schedules urgent care appointments as needed and directed by physician
Greets patients for scheduled and/or urgent care appointments and procedures
Confirms and verifies patient demographic and insurance information
Collect co-payments from patients upon arrival when applicable
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed
Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits. xevrcyc
Verifies eligibility for procedures or tests from various health care institutions
Reviews and audits billing discrepancy reports and researches errors for resolution
Maintains accurate and timely records, logs, charges, files, and other related information as required
Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
Prepares special reports or spreadsheets for physicians as requested
Complies with established departmental policies, procedures and objectives
Complies with all health and safety regulations and requirements
Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
Performs other duties as required.
Requirements:
High School Diploma or GED
Proficient in software and computer systems
Knowledgeable of business office terminology / procedures
Ability to multi task and work under stressful situation
Effective written and verbal communication skills
1+ year of customer service experience required
Experience with medical office terminology preferred
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
E-Branch Services Specialist - Westchase - Bilingual Preferred (Spanish)
Customer service advocate job in Houston, TX
.**
The E-Branch Services Specialist will provide service and support for members over the phone dealing with requests that are both routine in nature and some that require extensive research and use of problem solving skills. This individual will, respond to incoming calls and select the appropriate products and services to meet member request. This will all be done while meeting or exceeding the set call quality and service standards in the call center.
Respond to member service inquires in the time set by management. Send and receive email, fax, and paperwork to and from existing and potential new members for account related activities. Reset passwords, challenge questions, and PINs for members using electronic services according to department procedures.
Take complete ownership of every call whether it requires a call back, extended research, or assistance from other departments. Providing proactive solutions to member service.
Process member transactions accurately, efficiently and timely including accepting cash and check deposits, withdrawals, transfers, loan payments etc. On a self-directed basis, continue to improve in individual level of competency through training and development on established educational programs.
Perform other duties as assigned by manager.
Requirements
Experience:
One to three years previous experience in a call center or retail service position.
Education/Certifications/Licenses:
A high school degree or equivalent
Interpersonal Skills:
A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.
Other Skills:
Must possess computer skills with the ability to handle extensive data entry in an accurate and timely manner. Must be highly outgoing and self-motivated Microsoft Office 2010 or higher specifically in Word, Outlook, Excel.
ADA Requirements
Physical Requirements:
Performs primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions:
This job operates in a professional office environment. Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Must be capable of working weekends. Occasional work before or after regular business hours may be required for various events.
Mental and/or Emotional Requirements:
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Benefits
Smart Financial Credit Union offers a competitive salary and excellent top-tier benefits. In addition, Smart Financial Credit Union has a tuition reimbursement program; full-time employees can receive up to $4,000 per year in tuition reimbursement.
Smart Financial Credit Union was ranked as Houston's Best Places to Work five consecutive years in a row!
Source: Houston Business Journal, 2011, 2012, 2013, 2014, and 2015.
Smart Financial Credit Union was ranked USA Top Workplaces (National Award)!
Source: Houston Chronicle - 2021 and 2022
Smart Financial Credit Union was ranked Top Workplaces (Regional Award) six consecutive years in a row!
Source: Houston Chronicle - 2016, 2017, 2019, 2021, 2022, 2023, and 2024
Smart Financial Credit Union was also ranked as Best Companies to Work for in Texas! Four consecutive years in a row!
Source: Texas Association of Business (TAB) and Texas Monthly Magazine - 2014, 2015, 2016, and 2017
*** Applicants must submit a resume in order to be considered for the position.
Smart Financial does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Smart Financial Credit Union (SFCU) commits to fostering a diverse, equitable, and inclusive workforce and member base where a sense of belonging is evident. Our core values and purpose compel us to invest in our culture, with the objective that all who interact within and with the credit union can be appreciated for their unique individuality and thrive in the environment, with respect for each other and our greater community.
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Auto-ApplyCustomer Service at Baskin-Robbins-Summerwood
Customer service advocate job in Houston, TX
Job Description
Baskin Robbins Spring in Summerwood, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Client Retention
Customer service advocate job in Houston, TX
As a Client Retention Associate, you will gain a strong foundation in specific industries and tax, in addition to developing your critical thinking skills. You will also develop a strong understanding about our firm's mission and purpose, the professional services industry, our unique client-centric culture, and how we serve and engage our CPA partners, clients, and industry partners. You will participate in client engagement discussions and learn about a wide variety of industries, our various service lines, and business methodologies with the goal of managing current clients and re-engaging with inactive clients. You will develop service line-specific and industry-specific skills and work directly with C-level executives and CPA firms in various markets as part of a high-performance team.
As a national premier consulting firm, alliant is focused on providing solutions to help businesses transform and thrive. alliant offers six different service lines to our clients and this role manages and re-engages with clients for all service lines.
Responsibilities
• Account management of existing clients
• Proactively reach out to inactive clients to rekindle relationships and encourage their return
• Communicate our services and educate business owners and executives on the value we can bring to their organization in the form of credits and incentives as well as other services we provide
• Schedule client meetings, conference calls and follow-up appointments with great attention to detail
• Track outstanding proposals and follow-up with clients until proposal is signed
• Maintain client relationship management (CRM) database
Qualifications
• Bachelor's degree required
• Preferred 1+ year of experience in a fast-paced, consultative sales role
• Results-oriented, competitive, and driven to achieve activity and revenue goals
• Dynamic verbal communication, robust active listening, and excellent presentation and writing skills
• High sense of urgency with the ability to meet deadlines and changing priorities
• Collaborative and team focused
• Receptiveness to performance feedback within a team environment is essential
• Proficiency with Microsoft Office Suite and other relevant software applications
• Candidate must reside or relocate to Houston, TX
alliant offers a comprehensive compensation and benefits package including 100% employer paid medical/dental premiums for single coverage, 401(k) matching, PTO, company provided life insurance and disability, onsite gym and group fitness classes, paid covered parking, daily allowance for onsite café and Starbucks, and more!
Do Work That Matters. Alliant
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Auto-ApplyCustomer Experience Consultant - 100% Commission | Houston, TX (SG-669871)
Customer service advocate job in Houston, TX
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Solution Executive - Aerotek Services
Customer service advocate job in Houston, TX
The Solutions Executive leads the delivery of integrated solutions across multiple segments within the construction industry. This role is pivotal in shaping the strategic direction of the business by leveraging industry expertise and insights to develop scalable, service-based solutions that drive operational efficiency and long-term organizational growth.
Responsibilities
+ Develop solutions, project plans, project schedules, budgets, work timetables, and process improvements.
+ Manage multiple teams and projects across North America and Canada, ensuring projects are completed on time, within budget, and in compliance with safety and quality standards.
+ Collaborate with clients, business development, delivery operations, and other internal stakeholders to support the full life cycle of the business, including sales support, project execution, and project closeout.
+ Collaborate with leadership to shape growth strategies, investment plans, and key capabilities that drive business expansion within the construction industry.
+ Build and maintain strong customer relationships and provide regular updates on project progress, challenges, and solutions.
+ Review and negotiate contracts with potential clients, subcontractors, and suppliers, including the development of Statements of Work, Work Orders, RFX's, and Change Orders.
+ Prepare cost estimates, pricing, track expenses, and ensure financial efficiency.
+ Ensure adherence to regulatory compliance, safety regulations, and legal requirements.
+ Identify potential risks and implement mitigation strategies.
+ Address delays, emergencies, and unforeseen issues effectively.
+ Execute supervisory responsibilities in accordance with the organization's policies and applicable laws.
Essential Skills
+ Commercial/Industrial construction background in areas such as EV plants, semiconductors, and data centers.
+ Proven experience as a construction project manager with a leading general contractor, successfully delivering large-scale industrial and/or commercial projects.
+ Strong experience in estimating, pricing, budget management, contracts, and scheduling.
+ 5+ years of experience managing teams, including training, development, mentorship, and day-to-day responsibilities.
+ Proficiency with industry-specific software and technologies such as Procore, Primavera, and MS Project.
+ Strong knowledge in construction methods, materials, and regulations across multiple construction industries.
+ Proven capabilities in developing solutions to problems, defining project life cycles, managing deliverables, customer expectations, and compliance with quality processes.
+ Proven written, oral, and presentation skills with the ability to conduct meetings with high-level decision makers.
+ Ability to effectively communicate and partner with cross-functional teams and roles in a virtual environment.
Additional Skills & Qualifications
+ Ability to travel across the United States up to 50%.
Work Environment
The role involves working in a dynamic construction environment that requires travel across the United States up to 50% of the time. Proficiency with industry-specific software and technologies, such as Procore, Primavera, and MS Project, is essential. The position demands strong communication skills and the ability to collaborate effectively in a virtual setting with cross-functional teams.
REFCR2023
Job Type & Location
This is a Permanent position based out of Houston, TX.
Pay and Benefits
The pay range for this position is $110000.00 - $160000.00/yr.
Medical and dental insurance plans Health Savings AccountLife and disability insurance 401(k) match, profit sharing and 529 plan Paid holidays and 20 days of paid time off each year for new employees Consumer discounts Flexible spending accounts and employee assistance programs
Workplace Type
This is a fully onsite position in Houston,TX.
Application Deadline
This position is anticipated to close on Dec 17, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.
Customer Satisfaction Representative
Customer service advocate job in Houston, TX
Job Description
Who we are:
Global Healing Center is a leading manufacturer, distributor, and retailer of healthy living products, specializing in cleansing and detoxification. Our mission: create and market the best products possible, help as many people as we can through education, and provide customers with solutions to live a healthy lifestyle. Check us out at *************************** if you are truly interested in working with us.
Here's the job:
Customer Satisfaction Representatives are responsible for helping customers on the phone, by email, live chat, or in person with all of their product or account needs. This requires a thorough knowledge of our products and recommended protocols in order to provide timely and accurate information to incoming customer inquiries, order status and product knowledge requests (don't worry, we'll teach you).
**This position requires you to be on site at our HQ in Houston, TX.
Responsibilities:
Resolves customer concerns via phone, email, live chat, or social media;
Assists customers with the placement of orders, exchanges, or refunds;
Helps with complaints, errors, account questions, billing, cancelations, and other queries;
Identifies and assesses the customers' needs to achieve satisfaction;
Provides accurate, valid, up-to-date and complete information about products;
Meets individual and CSR team satisfaction targets;
Provide appropriate solutions and alternatives to customers within the specified average time limits;
Goes the extra mile to engage and satisfy customers;
Greets and follows up with walk-in customers;
Creates and updates customer accounts;
Ensures proper customer satisfaction is being delivered at all times;
Most importantly, a practiced caring attitude that assists you to provide our valued customers with the best products and information.
Requirements
Minimum 2 years previous customer service experience or experience as a client service representative;
At least 1 year of call center experience;
High School Diploma or GED;
Excellent written and verbal communication;
Proven track record of over-achieving goals or going above and beyond;
Possess a willingness to learn;
Customer orientated with the ability to adapt/respond to different types of customers;
Bilingual CSR (English & Spanish)
Bonus:
Knowledge of natural health industry;
Actively embraces healthy living;
Benefits
Paid Time Off (PTO);
Company covered health, dental, vision, and life insurance;
5% 401(k) match plus an additional 4%;
Wellness Bonus for gym, continuing education, preventative care and other reimbursements;
Employee store credit;
Company sponsored events;
Fun team-building activities.
**This position requires you to be on site at our HQ in Houston, TX.
Bilingual Customer Retention Specialist
Customer service advocate job in Houston, TX
Job Details Houston, TX Full Time $18.00 Hourly Day SalesDescription
We are seeking a detail-oriented Customer Retention Specialist. This position is responsible for researching account activity, resolving past due balances, and maintaining strong relationships with our customers. The ideal candidate will act as the first point of contact for clients with billing concerns or those considering cancellation of services.
In addition to account management, this position will also coordinate with field representatives on retention and cancellation efforts, serving as the main point of contact for all cancellation requests. The representative will assign and route tasks within the department to ensure timely completion and proper follow-up on customer service and retention matters.
Key Responsibilities - Collections
Contact customers via phone and email regarding past due balances; identify reasons for delinquency and arrange payment or correct errors.
Handle 80-100 outbound and inbound calls daily.
Negotiate and monitor payment plans according to company policy.
Research and resolve collection disputes professionally and efficiently.
Maintain accurate records and detailed notes for all delinquent accounts.
Manage bankruptcy accounts in compliance with procedures.
Process and resolve returned (NSF) transactions.
Prepare and file legal documents and attend court proceedings when required.
Key Responsibilities - Retention
Communicate with customers at risk of canceling services or those who have requested cancellation.
Address and resolve customer complaints to improve satisfaction and prevent cancellations.
Serve as the primary contact for all cancellations, coordinating efforts with field representatives and routing assignments to ensure smooth completion of all related tasks.
Manage the service termination process, including cancellations and container removals, after approvals.
Process and manage service agreement renewals and modifications.
Gather and report customer insights to the service team.
Stay current on industry trends, competitor activity, and potential business opportunities.
Build positive, trust-based relationships with customers to support retention goals.
Qualifications Required Qualifications
Bilingual (English/Spanish) - fluent in both written and verbal communication.
Excellent communication, time management, and organizational skills.
Strong leadership and coordination abilities; capable of directing team tasks and follow-ups.
Self-motivated team player with strong attention to detail.
Proficient in Microsoft Excel and Word.
Knowledge of standard collections practices and financial procedures.
Ability to perform effectively in a fast-paced, high-volume environment.
Education and Experience
Required: High school diploma or equivalent; minimum 5 years of experience in collections.
Preferred: Experience in a high-volume call center, commercial or business-to-business collections, or customer service environment.
Customer Service Analyst
Customer service advocate job in Houston, TX
What Timken makes possible begins with you. Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.
A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.
Timken Power Systems, Philadelphia Gear brand has a current opening for a Customer Service Analyst responsible for pricing for outsourced product and services, researching bills of materials for legacy parts and equipment, creating the customer quote including delivery and payment terms and following up with the external sales force to ensure requirements are met. This role will also be guided by key metrics such as quote on-time, delivery performance, and profitability (margin expectations).
Essential Responsibilities:
Support the regional customer service and sales team with the timely completion of quotes, processing of orders, and providing relevant information as required.
Gather cost information from historical data, supplier quotes, and internal manufacturing resources for the accurate preparation of cost estimates and application of appropriate margins to quotes.
Evaluate & Implement customer requirements for the repair, modification, or upgrade of customer's equipment such that it is returned back to full working conditions.
Complete Quote & Order entry processes including all ERP transactions and providing applicable information and data to engineering and supply chain departments.
Coordinate customer visits, respond to customer requests and inquiries, and generate order progress reports as requested. Occasional travel may be required.
Coordinate between Sales, Engineering, Operations, and Customers. And provide technical support to suppliers & customers as needed.
Achieve business plan goal as it relates to customer service levels: timeliness of response to customers and on time delivery.
Prepare basic bills of material for engineering to use as basis to structure jobs.
Expedite orders by working with purchasing and production teams as needed.
Maintain job records and accounting logs, file invoices, complete tax and other business forms.
Support all office personnel. Engineering and Operations with administrative and clerical tasks.
Maintain job records and accounting logs, file invoices, complete tax and other business forms.
Responsible for greeting and directing the infrequent walk-in visitors, directing telephone calls to the appropriate personnel, organizing meetings, interviews, lunches, and site events as needed.
Responsible for document control tasks including maintain all record-keeping, scanning, and filing of documents and photos.
Organize and verify completeness of documents and create records/ files to ensure information is readily accessible.
Review and update supplier delivery reports.
Technical/ Functional Skills:
Administrative and organizational skills to manage both cost and lead-time data.
Works independently and collaboratively within a team
Ability to multi-task and set priorities
Strong communication skills (verbal & written)
Meet deadlines with a high degree of accuracy
Basic Qualifications:
High School Diploma or equivalent required, Bachelor's degree in business-related field preferred.
Minimum of 5 years of Customer Service equipment, rotating equipment background preferred.
Skilled in all MS Office products
Working knowledge of ERP systems, preferably Epicor
All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.
Customer Service Agent Parking Facility TMC
Customer service advocate job in Houston, TX
Application Deadline
October 22, 2025
Department
Operations - Field(OPS001)
Employment Type
Full Time
Location
HOUSTON, TX
Workplace type
Onsite
Compensation
$18.00 - $22.00 / hour
Reporting To
Operations Manager
Key Responsibilities Skills, Knowledge and Expertise Benefits About Reimagined Parking The Reimagined Parking family of nationally recognized brands-Impark, Lanier, Republic Parking, AmeriPark, and ParkOne-is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates. United States - California applicants only:The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment. Find out more about the Los Angeles County Fair Chance Ordinance at *********************************************************************************************************** Find out more about the California Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage: ***********************************************
Customer Service Agent
Customer service advocate job in Texas City, TX
Customer Service Agent - Remote Data Entry Clerk
This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits:
Excellent weekly pay
Safe work environment
Multiple shifts are readily available from early morning to night and no experience is needed.
You will have sufficient opportunity for growth
Part-time readily available - select the days you want to work
A dedication to promote from within
Responsibilities:
Must be able to perform duties with or without sensible accommodation
Perform all other responsibilities as appointed
Assist in developing a positive, professional and safe workplace
Qualifications:
No experience, Willing to train
Ability to work within recognized turnaround times
Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks
Ability to translate and apply company policies and procedures
Excellent verbal and written communication skills
Ability to work both independently and within a team environment
Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way
Customer Service
Customer service advocate job in Houston, TX
Thv Insurance Agency Llc in Houston, TX is looking for 3 customer service representatives to join our strong team. We are located on 14405 Walters Rd Ste 144 Houston TX 77014. Our ideal candidate is attentive, punctual, and hard-working.
Benefits
Base Salary
Bonus
PTO
Paid Holidays
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Support Sales Team with services customers may have
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Bilingual in English and Vietnamese
We are looking forward to receiving your application. Thank you.
Customer Experience Consultant - 100% Commission (TSG-20251204-047)
Customer service advocate job in Houston, TX
Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.
Customer Service
Customer service advocate job in Houston, TX
Baskin Robbins Spring in Summerwood, TX is looking for one customer service to join our 8 person strong team. We are located on 3784 Rayford Road. Our ideal candidate is a self-starter, punctual, and hard-working.
Responsibilities
Greet customers and make them feel at home
Answer any questions the customers may have
Assist Customers in preparing their orders
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Follow Brand standards, recipes and systems
Follow safety, food safety and sanitation guidelines; comply with all applicable laws
Maintain clean and neat work environment
Team Environment
Work well and interacts with others respectfully
Respond positively to coaching and feedback
Communicate with team members
Able to learn and execute multiple tasks
Qualifications
Execute restaurant standards and marketing initiatives
Handle POS transactions and payments with accuracy
Prepare and deliver all products according to Brand standards
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Basic computer skills
Capable of counting money and making change
Able to operate restaurant equipment (minimum age requirements may apply)
We are looking forward to reading your application.