Customer service advocate jobs in Philadelphia, PA - 1,578 jobs

Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.

About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan

IONOS, Inc. is a subsidiary of United Internet, a profitable, publicly held German company with a market cap of over $8 billion. IONOS' North American headquarters is located in Philadelphia PA. IONOS is known for its comprehensive and affordable Internet products - its unique business model positions it as a one-stop-shop for web solutions. From domain registration to web hosting, site creation, technical support and cutting edge technology, IONOS offers users every available resource to easily and affordably create and maintain an optimal online presence. IONOS has grown since it introduced its distinctive approach to the U.S. market in October of 2003. Since the launch of its complete product line in the US, IONOS has become one of the premiere web hosting companies serving the US market; making it one of the country's top 5 web hosting companies. We are always seeking technically minded individuals with a passion for helping others to join our team in our new Center City office. Our contact center teammates assist callers with virtual servers, building websites and other general technical and non-technical issues. Responsibilities may include assisting customers with dedicated, root, and VPS server products via phone, email and chat. Assisting customers with their drag and drop website builders, domains, e-mail, e-commerce packages and other support. Our staff also make recommendations and market new products to clients. Exceptional customer service skills are needed with all of our roles, prior customer service experience in various settings is needed. Prior experience in technical support and website technical knowledge a plus. Our current open roles are expected to work a mid shift with hours from 12 PM - 8 PM or 1 PM - 9 PM. Founded in 1988, IONOS is a global leader among web hosting providers. Internationally, IONOS maintains more than 8 million customer contracts with both consumer and business users and the IONOS group manages over of 19 million domain name worldwide. It also operates 10 highly-secure, green data centers housing more than 90,000 servers. IONOS is an Equal Opportunity Employer. We do not discriminate on the basis of any status protected by law.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey . Short Description The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner. Experience Required * 0-2 years required Education Requirements * High School Diploma * Bachelor's Degree Preferred Special Requirements * Communication - Ability to communicate with patients, visitors and coworkers

Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program

Job Title: Customer Service Representative Type of Employment: Temporary, 3 Months In Office/Hybrid/Remote: Fully in Office Hourly: $22/hr LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer Service Representative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break. If this role is a fit to your background, please submit an updated resume for review. Responsibilities: Enter customer orders into the company ERP system Monitor EDI website orders and verify for accuracy Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues Assist with backorders Schedule shipments and handle order payments Required Experience: At least 1 year of customer service experience Excellent written and verbal communication skills Proficient in Microsoft Office Suite and able to learn new software easily Ability to type 50WPM minimum Extremely detail oriented Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance

We are seeking a customer-focused Customer Service Representative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment. What You'll Do: Actively listen to customer inquiries to provide accurate information on products, parts, and services. Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments. Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules. Essential Qualifications: High school diploma, GED, or equivalent experience. 0-1 year of experience in a customer-facing or professional office environment. Exceptional phone handling skills and the ability to practice active, responsive listening. Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite. What We Offer: $22 per hour competitive compensation M-F, 20 hours per week part time schedule Enjoy a balanced schedule with in-office collaboration Monday through Wednesday. Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP). 401(k) plan with company match and life insurance. For a faster response, please email your resume to ****************************** with "CSR" in the subject line.

Are you looking for a fulfilling profession that utilizes your clinical skills and allows you to make a positive difference? Join our team at the State Correctional Institution (SCI) at Phoenix as a Psychological Services Associate and use your expertise to create genuine, lasting change by addressing the core mental health needs of inmates. Your work will help foster personal growth and promote long-term recovery. Launch your career with the Department of Corrections (DOC) and make a meaningful impact in the lives of others-apply today! DESCRIPTION OF WORK As a Psychological Services Associate, you will have a vital role in providing mental health services to incarcerated individuals at SCI Phoenix. Your responsibilities will include evaluating and diagnosing inmates in collaboration with a Licensed Psychologist Manager, in addition to delivering counseling and psychotherapy services. You will also partner with other health care professionals to develop treatment plans and interventions for the incarcerated population's mental health and emotional needs. Additionally, you may administer psychological and intelligence tests under the supervision of a Licensed Psychologist Manager. Your work will involve facilitating mental health treatment and crisis-related services for individuals of the correctional facility. Work Schedule and Additional Information: Full-time employment, 40 hours per week Work hours are 8:00 AM to 4:30 PM, Sunday - Thursday, with a 30-minute lunch. This position is eligible for full retirement benefits at age 50 or 55. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $63,301.00 (before taxes). Additional pay will be considered for those who currently possess or obtain licensure as a Social Worker, Clinical Social Worker, or Professional Counselor issued by the Pennsylvania State Board of Social Workers, Marriage and Family Therapist and Professional Counselors. Documentation will need to be provided at interview to receive additional pay consideration. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: A Master's degree in psychology or a closely related field, which includes fifteen graduate level credits in psychology, counseling, educational counseling, rehabilitation, human development, learning, or motivation. Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree/credits. Other Requirements: Successful completion of basic training in Elizabethtown, PA is required. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.

Aon is looking for a Business Services Specialist I. As a part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Surplus Lines business group within Aon Affinity. This a hybrid position based out of the Fort Washington, PA office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like: Processing surplus lines individual filings for states Processing surplus lines tax reports and payments monthly, quarterly, semiannually, and annually for all brokers Processing stamping fee payments for states Processing affidavits for surplus lines brokers Stamping of Binder and Dec pages Entering policy information into our Surplus Lines Oracle system as needed Other projects as required by management Skills and experience that will lead to success: High level of attention to detail Excellent communication skills both written and verbal Driven to meet deadlines Knowledge of Microsoft Office Suite, especially Excel Strong mathematical skills Understanding of compliance from a surplus lines perspective Experience using Oracle is a plus Education: Bachelor's degree in Business, Accounting, or Mathematics is preferred or equivalent years of industry experience. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience. For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The salary range for this position (intended for U.S. applicants) is $50,000 to $55,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location. A summary of all the benefits offered for this position: Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-KH2 #LI-HYBRID 2571350

SummaryJoin the GE Aerospace Team as a key FP&A team member supporting a highly visible Product Line. LEAP is a high-bypass turbofan engine that powers narrowbody aircraft such as the Boeing 737 Max and Airbus A320neo. It is produced by CFM International, a joint venture between GE Aerospace and Safran, and is the fastest-selling engine in aviation history. This role reports to the FP&A Leader - LEAP and is responsible for supporting financial planning, analysis, and reporting for the Product Line. You'll have the opportunity to attain experience in a core and standard yet transformational FP&A role while also having opportunities to contribute to and/or lead important projects. The Analyst will be based onsite at North Point in West Chester Twp, OH at the CES Headquarters with proximity to the LEAP Services CFO, CFM CFO, GM, and their teams.Job Description Roles and Responsibilities Prepare monthly close, estimate, final call, and rolling forecast templates for team Roll forward OneStop reporting/forecasting model month to month Summarize variances in results based on synchronizing with various input providers Deliver monthly reporting, monitor business KPIs, and contribute to improving forecast accuracy Support FP&A Action Plan Participate in CFM and CES Finance initiatives, including rolling out cash flow management at Product Line level Skills Developed in Role This role will develop skills in areas that include, but are not limited to, financial modeling, financial reporting, planning cycle coordination, translating operational signals into financial impact, CES business model acumen, leveraging FLIGHT Deck tools to enable process improvement, executive communication, R&O management, influencing without direct authority, business partnering, leadership, and working with global cross functional teams. The Analyst will also apply FLIGHT DECK in the role, including: Standard Work / Action Planning: document and visualize best known way to enact countermeasures to variances and/or selected items on FP&A Action Plan 5S: empowered to Sustain standard work set by FP&A Leader Operating Cadences - support materials for and participate in WORs and MORs, while monitoring business KPIs Problem Solving - assist FP&A Leader in trying to move KPIs from red to green, such as variances to forecast, through active R&O management Value Stream Management - prioritize monitoring of Defects in forecasting process that cause rework of incorrect information Flow/Pull - flow inputs through process to meet HQ FP&A and GM takt time Required Qualifications Bachelor's degree from an accredited university or college, with major(s) in Finance, Accounting, and/or Economics with high academic achievement. 2 to 5 years of experience in a finance or analytical role High proficiency in Excel, including demonstrated ability to build financial models using advanced formulas and working with large datasets Excellent attention to detail and clear communication skills GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a 3-day weekend. We offer competitive wages and PTO, plus our benefits begin on day 1 of employment. Come join a workforce where we put you first! Position Summary: The Customer Relations Specialist serves as a primary point of contact for customers, supporting strong, responsive relationships across the order lifecycle. This role coordinates closely with Sales, Operations, Engineering, and internal stakeholders to process customer information, address inquiries, and facilitate timely, accurate communication. The Customer Relations Specialist helps ensure customer requirements are clearly understood and met, supporting on-time delivery, quality expectations, and overall customer satisfaction within a regulated, high-reliability manufacturing environment. ESSENTIAL FUNCTIONS Serve as a primary customer point of contact, processing customer requests and inquiries related to pricing, delivery, order status, expedites, and customer surveys. Prepare and communicate quotations, including pricing and delivery lead times, working with Sales, Operations, and Engineering as needed. Administer customer purchase orders by reviewing, accepting, and entering orders; performing purchase order reviews; issuing order acknowledgements; and processing change notices for new or existing parts. Validate customer requirements through design verification and cross-referencing, coordinating with Engineering to resolve requirements, clarify exceptions, or support special requests. Process return material authorizations (RMAs), validate returned materials, issue customer credits, and enter replacement or rework orders as required. Monitor and manage open order reports to support on-time delivery; proactively notify customers of changes to committed delivery schedules. Follow up on quotations to secure orders and document reasons for lost business. Obtain pricing approvals in accordance with established guidelines and authorization levels. Coordinate delivery lead times and recommend adjustments to pricing or lead times based on production capacity and customer needs. Complete purchase order reviews in compliance with ITAR, FAR, and DFARS flow-down requirements, including review of end-user statements where applicable. Manage customer portals and maintain accurate, up-to-date customer order information. Administer channel stock rotation through quarterly reviews. Manage inactive, obsolete, and retired part number quotations. Review and interpret customer terms and conditions, escalating concerns as appropriate. Resolve customer issues through cross-functional collaboration with Sales, Engineering, Operations, Accounting, and Quality. Respond to customer requests for order documentation, including order acknowledgements, shipment tracking, certificates of conformance (CoC), and invoices. Verify customer freight and shipping requirements to ensure compliance with customer and company logistics expectations. REQUIRED QUALIFICATIONS Associate degree. Three (3) to five (5) years of experience in customer service, inside sales, or a related customer-facing role within a manufacturing or technical environment. Or an equivalent combination of education and relevant experience. DESIRED QUALIFICATIONS Proficiency with ERP/MRP systems, CRM platforms, and related business tools. Strong working knowledge of Microsoft Office applications (Outlook, Word, Excel) and web-based systems. Ability to read and interpret company procedures, technical documentation, and customer requirements. Effective written and verbal communication skills, with the ability to interact professionally with customers, distributors, vendors, and internal teams. Ability to perform basic mathematical calculations, including percentages, discounts, proportions, and simple algebraic concepts. Strong reasoning and problem-solving skills, with the ability to manage multiple variables in a fast-paced, regulated environment. Ability to interpret and follow instructions provided verbally, in writing, electronically, or via diagrams and schedules. WORK ENVIRONMENT On-site role within a manufacturing environment, supporting cross-functional teams in a regulated aerospace/defense setting. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Third-Party Recruiters Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact ************************************.

Primary Function: The Box Office and Call Center Specialist is responsible for serving as the first point of contact with guests to the Barnes Foundation, the Box Office and Call Center Specialist is responsible for consistently providing superior customer service to guests: selling tickets, tours, memberships, classes, and other Barnes programs. The Specialist ensures an efficient and welcoming entry through our ticketing process and a best-in-class experience to every person who interacts with our institution. The Specialist makes the “customer centered” concept a daily reality in all interactions, decisions, and exchanges with guests. The Specialist works both on the phone and in-person, stationed in a call center, at the box office, member desk, or other locations depending on the needs of the day. Specialists use a digital point-of-sale system to process financial transactions and are responsible for accuracy. Job Qualifications: Education: High school diploma and 3-4 years of experience OR Associates degree or higher college completion, with 1-3 years of experience. Experience: One (1) to four (4) years of any combination of training or experience in customer/visitor services, hospitality, call center, or events. Must have a good phone manner, pleasant demeanor, and a genuine interest in communication with members of the public and providing assistance to guests. Completion of Barnes Foundation Associate training coursework. Ability to maintain a calm exterior presence during periods of high volume, high stress, or unusual events Demonstrate strong attention to detail. Highly organized. Demonstrated customer service/relations experience with a true passion for working with the public. Sales experience with demonstrated sales ability in ticketing, retail, food service or other industry. Flexible schedule with the ability to work weekends, some evenings and holidays, as needed. Ability to operate a digital point of sale system with accuracy and reliability. Proficiency in digital tools including Microsoft products and modern communication tools. Possess good conflict resolution skills, communication skills (in person and by telephone), and ability to multitask independently and collaboratively in a busy setting. Knowledge or interest in history, fine art and/or language skills beyond English are a plus. Reliable, high level of personal integrity, outgoing personality and excellent interpersonal skills. Licenses, Certifications: N/A Clearances: Criminal Background-National Physical Activities to Perform Essential Functions: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Moving: Ability to stand and walk for 8-hour shifts with minimal rest breaks. Ability to occasionally transport up to 25 lbs. of files, equipment or supplies. Ability to move to access files, equipment or supplies. Vision Requirements: This position requires extended time on the computer. Communication Requirements: Clearly communicate in person, by phone, and by video conference. Communicate with others in conversational and written English. Working Conditions: Position operates in the foundation's buildings and on the foundation's grounds at the Philadelphia campus. Job Responsibilities: Greets visitors, answers questions about the Barnes, its collections, ticketing, tours, exhibitions, programs and public accessibility. Treats all callers and visitors with respect and courtesy; works collaboratively with staff and volunteers to ensure the guest experience is positive. Handles challenging situations with the public quickly and effectively, with skill and professionalism. Identifies and capitalizes on opportunities to promote and sell memberships to visitors and upsell existing members to higher levels of engagement. Actively up-sells additional offers such as membership, seminars, lectures, and parking. Continuously expands personal and required knowledge of Barnes services, collection, exhibitions, and actively participates in required trainings. Disseminates information regarding various education and membership events. Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems, process exchanges, refunds and provides information. Provides timely response to guest requests for information received by mail, phone, and email. Follow-up on customer calls and emails. Creates Customer Service Issue records for all compliments, complaints or comments. Assist callers with any technical issues experiences with the website and escalate any issues to management appropriately. Provides assistance with visitors' special needs, including mobility accommodations, adaptive devices. Operates a digital Point of Sale system, including transacting sales (cash, check, and credit card payments), counts money, provides change and receipts, and balances drawers. Works with various technology platforms to sell tickets and communicate effectively. Accurately enters data and processes payments. Adheres to foundation policies, including those regarding attendance, punctuality and dress code. Attends departmental meetings as an active contributor to the analysis of operations, suggesting improvements and solutions. Assists in preparation of mailings and other communications with customers. Performs other duties as assigned. Organization-Wide Competencies: 1. Accountability: a. Prepares for work assignments and meetings, b. Conducts thorough fact-finding, decision-making and/or follow through, c. Admits mistakes and errors and informs others when one is not able to meet a commitment. 2. Job Quality: a. Dependably demonstrates job knowledge necessary for the position, b. Produces timely, accurate, high quality work output, c. Prioritizes work responsibilities effectively and produces work quantity expected for the role. 3. Service: a. Identifies problems and collaborate with others to devise and create effective solutions. b. Interacts and communicates with fellow employees in a manner that promotes a harmonious and cooperative working environment in accordance with our Core Values. c. Facilitates open communication and keeps an open mind about new ideas. 4. Leadership: a. Sets a good example for others, b. Demonstrates ethical decision-making and communication, c. Makes decisions. Uses a solution-oriented, collaborative approach. 5. Collaboration: a. Seeks win-win outcomes in decision-making, b. Shows a proactive, inclusive, helpful, and respectful attitude to colleagues, guests and others, c. Takes initiative to contribute to diversity, equity, inclusion, and accessibility initiatives. 6. Empowerment (Supervisors): a. Directs others' work effectively with adequate goalsetting, accountability, delegation, supervision, conflict resolution, accessibility to support and resources, b. Motivates team to meet short- and long-term goals: individual, department and strategic plan, c. Creates environment for staff development. 7. Administration (Supervisors): a. Meets goals related to revenue targets, expense control, program fees, etc., b. Develops/manages budget in keeping with organizational priorities, c. Follows protocols and reporting requirements set by other departments (HR, IT, Facilities, etc.), d. Collects and analyzes data effectively, e. Documents work accurately and consistently, shares information appropriately.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job * This job is a member of the Workforce Administration Team within the Technical Operations Division. * Responsible for providing administrative support for Tech Ops represented team members and its leadership group. * Collaborating with a cohesive group in a busy office setting, ensuring the success of the Workforce Administration team. What you'll do As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. * Prepare and maintain various department reports, including weekly headcount reports and daily manning. * Responsible for all aspects of payroll using Workbrain payroll system; including time coding and shift schedules. * Proffer and process overtime, field trips, and shift swaps according to the rules and limitation of the collective bargaining agreement and the Workbrain system. * Process vacation changes according to leadership directions, the guidelines outlined in the contract agreements and the Workbrain system. * Providing excellent service to our internal customers; including phone, email, and walk-in inquiries. * Greets and directs team members and external visitors. * Maintains office supply inventory and initiates department supply orders when necessary. * Submits transactions for computer and system accesses. * Sort, track and file data and correspondence * Process time-sensitive requests * Efficiently and effectively communicate to high levels leadership to address operational inquires * Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display area (SIDA), if applicable * Must be able to secure appropriate airport authority and/or US customs security badges, if applicable * May be required to work shifts, nights, weekends and holidays * Must be willing to travel as required for professional development All you'll need for success Minimum Qualifications- Education & Prior Job Experience * High School diploma or GED equivalent * Prior administrative experience * Prior experience with Microsoft Office software including Word, Excel, PowerPoint etc. Preferred Qualifications- Education & Prior Job Experience * Minimum of 1 year experience in an office setting * Associate's degree or equivalent work experience Skills, Licenses & Certifications * Knowledge of the applicable workforce collective bargaining agreements (IAM/ TWU) * Broad understanding of Workbrain or other time and attendance applications * Ability to prepare correspondence and format reports * Ability to maintain confidentiality with team member files, payroll data and personal information * Ability to prioritize and organize work functions effectively * Ability to exercise good judgement and work under time constraints with professionalism, efficiency, patience and tact What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Job DescriptionAutomotive Parts Customer Service Agent We're looking for a full-time Automotive Parts Customer Service Agent to join our online Honda parts retail team. If you're kind, patient, and take pride in doing things right the first time - while juggling emails, orders, and phone calls - this position has your name on it. This role focuses on helping customers nationwide through our online store, ensuring every order is handled with accuracy, efficiency, and genuine customer care. Schedule Monday through Friday, 8:00 AM - 4:30 PM No evenings. No weekends. Just solid, focused work during the day. Responsibilities Respond promptly and professionally to customer support tickets and phone calls Provide friendly, accurate assistance with order inquiries, part fitment questions, and return requests Process and bill orders daily through our online systems Review and verify VINs to ensure proper part fitment before processing orders Maintain accurate records of all orders, payments, and refunds Coordinate with warehouse and shipping teams to resolve issues efficiently Clearly explain company policies on returns, restocking fees, warranties, and shipping Manage multiple tasks at once while maintaining attention to detail Keep a positive, professional, and courteous tone with every customer Requirements Strong communication skills, both written and verbal Top-tier computer and typing proficiency - fast, accurate, and confident Experience in automotive parts, online retail, or dealership operations preferred Ability to work independently in a fast-paced, detail-oriented environment Dependable, organized, and driven to complete each task correctly High School Diploma or GED required Must maintain a professional demeanor and team-focused attitude Benefits Competitive pay Medical benefits Employee discounts on vehicle purchases, parts, and service Paid time off Comprehensive training and manufacturer support Recognition programs and advancement opportunities Why Work With Us At Honda Factory Parts, we do things the right way - every order, every customer, every time. When you join our online parts team, you'll be part of a trusted name that values integrity, precision, and genuine service. You'll help customers across the country get the right Honda part the first time, while representing a brand built on excellence. We are an Equal Opportunity Employer. We maintain a drug-free workplace. We'd love to talk with you - apply today and become part of our online success story! Submit to and successfully complete MVR, background check, and pre-employment drug test

Job DescriptionSalary: Our highly service oriented optometry practice is looking for a courteous, efficient, self-confident individual with exceptional people skills. The ideal candidate must have strong customer service skills and desire to make our patients so happy that they can't help but tell their friends how well they were treated. The candidate must absolutely love working with people. We are seeking a team member with genuine enthusiasm and contagious positivity. The goal of this individual should be to provide such exceptional service that patients feel as if they are at a 5 star hotel. Our mission is to provide our family of patients with a world class level of eye care and legendary, memorable customer service. The candidate should realize the importance of this mission and be confident that they can uphold it. We are looking for a part time (25-28hrs week to start) recall coordinator to perform recalls for three optometry offices. This position will include answering calls, emails, texting patients, and other related duties. Job tasks include, but are not limited to: Answering phone calls, texts, and emails for three office locations. Scheduling appointments. Performing patient recall and confirmation calls. Administrative and clerical tasks Experience is not required, however applicants must be proficient with computers.

Serves as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex requests through various channels while utilizing numerous databases simultaneously. Communicates via EPIC to physicians and staff on a daily basis. Provides appropriate and relevant information and facilitates requests within the designated timeframes based on urgency as defined per protocol. Maintains knowledge of emergency procedures and ensures proper notification. Assures database compliance and integrity. Provides answering service to various practices in the Healthcare Environment. Education High School Diploma or Equivalent Required Bachelor's Degree Preferred or Combination of relevant education and experience may be considered in lieu of degree Required Experience 2 years experience in customer service or a Call Center Required General Experience communicating in Spanish (Bilingual) Preferred General Experience in a physician practice or call center environment Preferred Licenses '394662

American Heritage Credit Union, a $5 billion credit union, has an immediate opening available for our new Virtual (Video) Member Experience Advisor Division! This position is based out of our Main office in Northeast Philadelphia! These advisors will provide a premier level of service to members, clients, and associates of American Heritage Credit Union to enhance the overall member experience. Engage with members/non-members through needs-based/consultative actions via remote and video-based experience. RESPONSIBILITIES INCLUDE: Serve as a subject matter expert as it relates to all American Heritage deposit and loan-based products and services. Serve as a subject matter expert as it relates to American Heritage electronic/mobile offerings which includes but is not limited to: Online/Mobile Teller functionality, Bill Payer, Quick Pay, e-Pay, etc. Engage members as their financial consultant/advisor using knowledge of the credit union's products/services to provide solutions to their perceived and unperceived needs. Fulfill lead generation requests submitted via customer relationship management (CRM), Better Lobby, etc. Open new accounts, certificates of deposit, money market accounts, cash management accounts, IRA's, club accounts, and sharedraft accounts. Complete necessary documentation for ACH and payroll deductions, input mortgage applications and cross-sell products and services to meet member financial needs/goals. Process loan applications, input data, review loan decisions and options with member, prepare supporting loan documentation, compile loan documents for signature and disbursement ensuring accuracy and completeness of loan, and process denials as necessary. Process requests for changes and maintenance to member accounts, check orders, debit card requests, etc. Assist members with how to use self-service technology (eg. PAT, Online/Mobile Teller, Bill Pay, etc.). Utilize sales tracking systems, member data warehouse programs, as well as other tools/systems (eg. Data Verity, Better Lobby, etc.) to analyze members' engagement with the credit union and educate members in areas of low engagement. Achieve stated goals/objectives set-forth for positions which includes but is not limited to closed loans, new memberships, e-services penetration, etc. Provide assistance and backup to all Contact Center advisor positions (PAT, Concierge, Member Advisor, etc.) and access all programs needed to assist the membership accordingly. QUALIFICATIONS: Three to five years of similar or related experience. Specifically, at least one year of experience in a call center of a credit union or financial institution. Associate's Degree in Business Administration or a related field or the equivalent experience required. Must be flexible and available to work Call Center hours of operation: Monday-Friday 7:00 a.m. to 7:00 p.m. and rotating Saturdays 9:00 a.m. to 3:00 p.m.) FICEP certification (to be completed after hire date). Our commitment to your success is enhanced by our competitive salary commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.

About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner Experience Required * 0-2 years required Education Requirements * High School Diploma * Bachelor's Degree Preferred Special Requirements * Communication - Ability to communicate with patients, visitors and coworkers

Become a catalyst for change and make a meaningful impact on the lives of inmates by joining the Department of Corrections (DOC) as a Psychological Services Specialist at the State Correctional Institution (SCI) at Phoenix. In this role, you will provide crucial mental health support and inspire hope within the correctional system. If you are passionate about helping individuals find a path toward healing and successful reintegration, we invite you to apply and join our dedicated team. Elevate your career and make a positive difference in the world through this rewarding and important job opportunity! DESCRIPTION OF WORK As a Psychological Services Specialist, you will work closely with inmates to address their mental health needs and help them develop skills to manage their behavior and emotions. You will be leading group counseling sessions on topics such as anger management, relaxation training, and socialization. You will also provide individual therapy to inmates with significant emotional disorders, using appropriate techniques to help them improve and function better in the prison environment. Additionally, your duties will include conducting psychological evaluations and assessments, as well as preparing reports based on test results and recommendations for further treatment. Your work will be crucial in providing inmates with the support and guidance they need to improve their mental well-being and successfully reintegrate into society. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment, 37.5 hours per week Work hours are 8:00 AM to 4:00 PM, Sunday - Thursday, with a 30-minute lunch. This position is eligible for full retirement benefits at age 50 or 55. Telework: You will not have the option to telework in this position. Salary: Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of 67,736.00 (before taxes). Additional pay will be considered for those who currently possess or obtain licensure as a Social Worker, Clinical Social Worker, or Professional Counselor issued by the Pennsylvania State Board of Social Workers, Marriage and Family Therapist and Professional Counselors. Documentation will need to be provided at interview to receive additional pay consideration. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Two years as a Psychological Services Associate Corrections; or A Master's degree in psychology or a closely related field which includes fifteen graduate level credits in psychology; and two years of experience in the field of psychology under the direct supervision of a licensed psychologist. Other Requirements: Successful completion of basic training in Elizabethtown, PA is required. You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. You must be able to perform essential job functions. Legal Requirement: You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified. You may only apply/test once for this posting. Your results will be provided via email.