Customer Service Advocate Jobs in Pullman, WA

About Maddox: We are the nation's leading provider of electrical transformers to the commercial and industrial market. We have primary locations in South Carolina, Washington State, Texas, Idaho, and Ohio. Maddox has been recognized by Inc. Magazine as one of the largest, fastest-growing companies in America. Maddox was founded on Christian values and we are passionate about investing in the people, processes, and culture that have made this a great place to work. Discover more at: ****************************************** or *********************** About Maddox + You: We are seeking an experienced AR & Customer Support Coordinator to join our accounting team. The successful candidate will be responsible for managing customer account invoicing, with responsibilities including customer engagement, managing invoicing, payment and account questions. This position provides opportunities to grow with the AR team as well as the finance & accounting team. More about You: Your key responsibilities will include: Ownership of Invoicing process and customer-facing communication related to invoice submission High professionalism when managing and responding to customer inquiries Open communication and collaboration with internal partners for resolution of invoicing questions or disputes Researching and resolution of internal processes to complete the invoicing process Maintain detailed customer order records Researching and recording customer payments Experience & Education: Minimum High School Degree. Associate or Bachelor degree preferred. 2+ years of experience in AR and collections or customer service Excellent organizational and time-management skills. Ability to handle sensitive and confidential information with discretion. Attention to detail and accuracy Strong communication and interpersonal skills. Good grammar, spelling and punctuation skills Proficiency with accounting software and Google Suite. Typing skills more than 60 words per minute Pay: Starting range with bonus: $45-60k. Plus up to $1k/month wellness stipend and other benefits. Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you'd thrive in this particular opportunity.

Required Qualifications A Bachelor's degree in a field relevant to area of specialization and three (3) years of experience directly related to the specialty area. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis. Preferred Qualifications Experience with photography using a D- SLR camera and related equipment. Ability to use Adobe design programs to create basic graphic designs. Familiarity with basic principles of graphic design. Experience working in a college/university setting. Master's degree in related field.

Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST (FILL-IN) Job Code:2025-WC-001 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Fill In Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses. * Must be able to verbally interact with staff, clients, and public. * Manual dexterity of hands/fingers for writing and data entry. * Able to lift up to 100 lbs. * Standing >25% of the day. * Walking >50% of the day. * Pushing up to 60 lbs. * Pulling up to 60 lbs. * Rescue assist up to 300 lbs. RESPONSIBILITIES: * Maintains a positive peer relationship and performs as a team player. * Plans and prioritizes to maintain a time and attendance record which complies with company policy. * Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers. * Works independently in a very detail oriented manner and meets deadlines. * Employee reports to work in a timely manner. * Employee utilizes breaks and meal periods to care for personal business outside of the work area. * Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner. * Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible. * Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner. * Be a positive role model to all members/patients. * Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task. * Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment. * Ensures recreation facilities are safe, clean, and equipment operates correctly. * Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times. * Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety. * Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety. * Communicates directly with members to determine needs and interests, seeking support as needed * Campaigns to promote fitness, aquatics, recreation, youth and cultural programs. * Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop. * Other duties as assigned. PM22

100% employee-owned NRS is the world's leading manufacturer of paddlesports gear and apparel with a 50-year legacy in the outdoor recreation industry. Founded on the idea that business can be more than just a way to make money, we strive to be the kind of company we would want to do business with, and the kind of company we enjoy working for. About the Job: As a Customer Experience Specialist in the NRS Flagship Store, you'll be the face of NRS for visitors from throughout the Northwest, the United States, and the world. You'll ensure that each and every person who walks through our door enjoys the friendliness, expertise and outstanding service that define NRS. You'll provide professional-grade equipment and apparel that empowers adventures on the water, and you'll offer expert advice and guidance to support our customers on their journey. This role requires someone who is passionate about the outdoors with a background in paddlesports or strong desire to learn. Both full-time and part-time positions are available. Essential Duties & Responsibilities: Delight NRS customers by providing the best possible in-store experience Support retail/wholesale will-call orders Works with Visual Merchandising lead(s) to maintain visual standards Build rapport with people inside and outside the organization Merchandise during downtimes: folding, hanging, steaming & stocking Provide expert advice to customers to help them find the right gear Handle product returns with our Hassle-Free and Rock-Solid Guarantee in mind Handle inventory transfers/stocking orders with the highest level of accuracy Maintain and manage cash flow with the highest level of accuracy Operate within multiple software systems to manage/complete customer information Qualifications & Requirements: Outdoor enthusiast with interest in learning about all things paddlesports Proactive mindset and creative problem-solving skills Friendly and positive attitude with strong interpersonal skills Strong verbal and written communication Ability to work independently without losing the teamwork mentality Availability to work a flexible schedule based on business needs, including evenings and some weekends Physical Requirements: Able to stand/walk for extended periods of time on the sales floor Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising Able to lift up to 50 lbs Preferred : Strong boating background 6+ months customer service/sales experience in any industry Applications will be accepted through 3/15/25 or until position is filled.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled. WHAT DO WE OFFER? Competitive Pay Excellent Benefits Package including Medical/Dental/Vision/Life Referral Bonus 401(k) Plan with Employer MATCH! Great Employee & Family Discounts on vehicles, parts and accessories! Paid time-off Family owned and operated Heavily involved in giving back to the community Responsibilities: Greet customers promptly Obtain customer and vehicle information Clearly report all vehicle symptoms as described by the customer Determine and recommend maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and update customers frequently Verify that the final invoice reconciles with the work performed on the repair order Explain all completed work and charges to customers Requirements Follow the Lewiston Motor Company Core Values: Integrity, Urgency, Teamwork, Personal Growth, Attention to Detail, and Community. Ability to provide an exceptional customer experience Drive to achieve personal and company goals Communication and organizational skills Constant follow up before and after the purchase Valid in-state driver’s license and an acceptable, safe driving record High school diploma or equivalent Lewiston Motor Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

MEMBER SERVICES REPRESENTATIVE (PART TIME - WEEKENDS) Location: Pullman, WA Type: Part Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone .We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere!*This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Details 449 Complex - Lewiston, ID Full TimeDescription Role Maintain professional rapport, follow the fair debt protection act. Balance the needs of our members while protecting the assets of the credit union. Interview members. Having the ability to listen in detail and pick up on key information that will help us determine how to further assist them, reason for delinquency and/ or gather information that would be beneficial to the credit union. Refer to management for workout options. Research & analyzes data on past due accounts. Have a solid understanding of the delinquency and next steps to take. Major Duties and Responsibilities 60% Makes calls on accounts in the collection ques as well as credit cards. Negotiate promise to pays. Answer incoming calls. Send and respond to emails. Review first payment default, research for potential missing allocations etc. Refer for repossession as needed. Call references/skip tracing. Ask questions to obtain information regarding the members ability to pay and/or locate collateral. Also, complete subsequent action forms. Process garnishments and levy's. 15% Review delinquent accounts for possible repossession recommendation or further action as deemed necessary. Be able to explain in detail how a voluntary surrender works, complete voluntary surrender form. Verify title perfection, look up Nada value, run Carfax. Have a general understanding of the repo sales process and how to apply sale proceeds. 10% Work negative share/share draft accounts. 5% Help transport vehicles/staff as needed. Know how to calculate amounts to redeem/payoff loan(s) including repo/close fees. Pull credit as needed. Knowledge of when you can and cannot call on Bankruptcy accounts or when you can ask for money and when you cannot when accounts are in BK status. 5% Fill out bankruptcy referral form and attach docs needed 5% Work statements from third party collections agency and apply balances correctly using GL's. Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, FCRA/FACTA and Fair Debt Collections Act. Required to attend initial and ongoing annual Bank Secrecy Act training. Other duties as assigned Qualifications Knowledge and Skills Experience Six months to two years of similar or related experience, including time spent in preparatory positions. Education/Certifications/Licenses A two-year college degree or completion of a specialized course of study at a business or trade school. Experience equivalent to degree. Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Ability to type 35-40 wpm and Microsoft Word and Excel experience a must. General accounting experience and bi-lingual (Spanish) a plus. Exceptional organizational skills and ability to multi-task. 10 key by touch. ADA Requirements Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful and attentive customer service. Why you will THRIVE here: You love to help people. You enjoy jumping in and helping. You are a natural leader. You consistently exceed expectations. You are excited to provide top-notch customer service. You remember people and they remember you. You easily turn customer complaints into compliments. Day-in-the-Life of a Service Associate: * Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints. * Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register. * Maintain the cleanliness and organization of the store. * Stock store shelves and endcaps with merchandise. * Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable. * Assist with the operation of the One-hour Photo department, if applicable. * Build and maintain displays of merchandise and complete new plan-o-grams. * Complete inventory counts and order merchandise based on the results. * Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over. * Assist with price markdowns and changes for merchandise on the shelves. Qualifications: Must be at least 16 years old. What's in it for you? In an effort to improve and sustain the health and wellness of our employees, we offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities! From the moment you join our team, we provide an environment that inspires and motivates you to work here and reach your full potential. We support personal growth and celebrate achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging. Apply to become a Rite Aid Service Associate and thrive with us today! JR048092 The typical starting pay range for this position is between $16.28 - $17.50 per hour, although wages can vary based on experience and geography.

MEMBER SERVICES REPRESENTATIVE (Overnight ) Type: Part Time The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * The majority of your shift will be spent cleaning per the overnight cleaning checklist. * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * A passion for fitness and health. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50lbs. * Will occasionally encounter toxic chemicals during shift. Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere! * This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Rogers Motors in Lewiston Idaho has full-time openings for Automotive Service Advisors across our Toyota, Subaru, and Chrysler/Dodge/Jeep/Ram dealerships. Our employees are motivated, knowledgeable and caring professionals who build long-term client relationships. A hands-on style and a passion for doing what is right by our customers and our community is vital. Rogers Motors has been a family-owned business supporting our local community for over 50 years. We provide training, mentoring, coaching, and full support to help you succeed. All full-time positions include medical and dental coverage, paid vacation, 401(k) & more. Rogers Motors is a drug-free, equal opportunity employer. Applicants must pass a background check and drug test while possessing a valid driver's license with an acceptable safe driving record. If you want to join a winning team and continue to drive home the culture of success that we've built over the last 50 years, we want to speak with you! OVERVIEW The primary mission of the Service Advisor is to ensure that our customers are driving safe and reliable vehicles. Service Advisor initiates automotive services and repairs by ascertaining performance problems and service requested. Verifies warranty and service contract coverage, performs walk around inspections, develops estimates, writes repair orders, and maintains customer rapport and records. A successful candidate for the Automotive Service Advisor position will have auto dealership or customer service experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet customers in a timely, friendly manner. Schedule appointments with customers. Maintain Customer Satisfaction Index rating. Maintain a dealership-prescribed standard for hours per customer repair order written and effective labor rate. Ensure all open repair orders or work in process be kept up to date and closed within 30 days. Ensure all documentation is provided on the repair orders for warranty purposes. Accomplish the forecast that has been established by the general manager and service manager. Make every effort to ensure that technicians completely repair all vehicles on the first visit. Maintain follow-up on additional items found in need of repair. EDUCATION AND EXPERIENCE High school diploma or the equivalent. Valid driver's license and good driving record. Experience with industry-specific software. Excellent customer service, interpersonal, and communication skills. Strong organizational, decision making and problem-solving skills. Ability to communicate with technicians, customers, and management. Ability to read and comprehend instructions and information. General knowledge of vehicle mechanical operations. PREFERRED QUALIFICATIONS Dealertrack DMS knowledge helpful. Experience with industry-specific software. Two years of experience in a dealership position. WORKING CONDITIONS The Service Advisor works in the service area, which is in an open area of the showroom. Position requires stooping, bending and moving throughout the service department. Works with service customers for most of the shift. They will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non-hazardous materials. Road-testing of vehicles also may be required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The working conditions described above are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position: Member Services Rep - Full Time - Day We are searching for a motivated Member Services Representative to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! BILINGUAL English/Spanish are encouraged to apply! Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

SERVPRO of Moscow/Pullman is looking for a Customer Relations Representative (SMR) Do you love working with people? Are you a multi-tasker with excellent communication skills? Join SERVPRO of Moscow/Pullman as a Customer Relations Representative and make a difference every day in fire and water damage restoration. If you are self-motivated, enjoy meeting new people, and thrive in providing superior service, this is the perfect role for you. As our hero, you will have the opportunity to learn, grow, and exceed expectations in a dynamic work environment. Primary Responsibilities Meet or exceed assigned sales quota by executing the sales cycle Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation Conduct daily marketing contacts, build customer relationships, and identify top contacts Provide owners and marketing managers with one-on-one meetings to encourage referrals Increase sales territory revenue by achieving goals consistently Position Requirements Minimum two years of business-to-business sales experience Experience in sales and marketing within the service sector Strong sales, customer service, administrative, and communication skills Business background with a results-driven attitude Knowledge of commercial cleaning, restoration, construction, or insurance industry is desired Ability to pass a background check Why Join Us? Competitive pay rate $45,000 - $55,000 per year, plus commission Opportunity to learn and grow Paid time off, health insurance, and paid training Apply now and be part of an enthusiastic team dedicated to restoring properties and lives!

Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST I (PART-TIME) Job Code:2024-MH-060 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Part Time Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses. * Must be able to verbally interact with staff, clients, and public. * Manual dexterity of hands/fingers for writing and data entry. * Able to lift up to 100 lbs. * Standing >25% of the day. * Walking >50% of the day. * Pushing up to 60 lbs. * Pulling up to 60 lbs. * Rescue assist up to 300 lbs. RESPONSIBILITIES: * Maintains a positive peer relationship and performs as a team player. * Plans and prioritizes to maintain a time and attendance record which complies with company policy. * Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers. * Works independently in a very detail oriented manner and meets deadlines. * Employee reports to work in a timely manner. * Employee utilizes breaks and meal periods to care for personal business outside of the work area. * Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner. * Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible. * Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner. * Be a positive role model to all members/patients. * Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task. * Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment. * Ensures recreation facilities are safe, clean, and equipment operates correctly. * Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times. * Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety. * Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety. * Communicates directly with members to determine needs and interests, seeking support as needed * Campaigns to promote fitness, aquatics, recreation, youth and cultural programs. * Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop. * Other duties as assigned.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

MEMBER SERVICES REPRESENTATIVE (PART TIME) Type: Part Time The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities * Greet members, prospective members and guests, providing exceptional customer service. * Handle all front desk related activities including: * Answer phones in a friendly manner and assist callers with a variety of questions. * Check members into the system. * New member sign-up. * Take prospective members on tours. * Facilitate needed updates to member's accounts. * Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. * Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements * Customer service background preferred. * Basic computer proficiency. * A passion for fitness and health. * Upbeat and positive attitude! * Punctuality and reliability is a must. * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. * Strong listener with the ability to empathize and problem solve. * Demonstrate diplomacy in all interactions while using appropriate behavior and language. * High School diploma/GED equivalent required. * Must be 18 years of age or older. Physical Demands * Continual standing and walking during shift. * Continual talking in person or on the phone during shift. * Must be able to occasionally lift up to 50lbs. * Will occasionally encounter toxic chemicals during shift. Planet Fitness, Inc. (NYSE:PLNT), has revolutionized the fitness industry! With more than 1,000 locations in 47 states, Puerto Rico, and Canada, Planet Fitness' mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're aggressively expanding and looking for talented individuals to help us conquer Gymtimidation everywhere! * This club is independently owned and operated by a franchisee. Your application will go directly to the franchise club, and all hiring decisions will be made by the management of that franchise club. Planet Fitness Headquarters has no direct, indirect or reserved control over the hiring decisions made by any franchise clubs. All inquiries about employment at this club should be made directly to the club, and not to Planet Fitness Headquarters. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Lewiston Motor Company is looking for accomplished Automotive Sales BDC Representatives to join our growing Dealership! The BDC Representative will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as the first point of contact for customers. As we grow, we are looking to add exceptional talent and leadership to our team. Lewiston Motor Company is seeking self-motivated and high-performing individuals fit for the position of Business Development Representative. At Lewiston Motor Company all decisions are made with integrity. Leadership is setting good examples for others to follow, expecting as much from yourself as from others. We believe in not accepting the status quo, in constant improvement & in the value of ongoing education in any form. We believe there is no place for mediocrity & half-hearted efforts. We accept personal responsibility for over-coming obstacles and being the very best. We actively choose, to excel in every aspect of our personal & professional lives. Do you have experience in Hospitality, Customer Service, Call Centers and Restaurants? We will train you with our Paid Training Program! Growth Opportunities – With our promote-from-within-first philosophy, our employees can grow with us, as they develop their strengths, expand in their roles, and consider other promotional opportunities within the company! WHAT WE OFFER Extensive Paid Sales Training Program that starts with a certified mentor Internal Growth 401k Plan with Match Health, Dental, and Vision Insurance Paid training Competitive Wages Paid time-off Family owned and operated Heavily involved in giving back to the community Growth Opportunities Responsibilities: Promote and seek out opportunities to deliver a top-notch customer experience Interact with customers to identify their individual needs and opportunities for new/used cars sales presentations Work closely with the BDC Manager and other BDC sales personnel to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM Complete phone calls as assigned by the BDC Manager Act as a member of the BDC team, which includes cross-training for internet lead and incoming/outgoing telephone sales prospecting roles Conduct sales department service tours Stay informed about new products, features, accessories, etc., and their benefits to customers Attend product and sales training as requested by BDC Attend sales meetings Requirements: High school diploma or general education degree (GED) Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Strong writing skills to write reports, business correspondence, procedure manuals, advertising copy Presentation skills to share information and respond to questions from groups of managers, clients, customers, and the general public Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Ability to interpret and follow instructions shared in written, oral, diagram, or schedule form Clean driving record & valid driver’s license Lewiston Motor Company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Rogers Motors in Lewiston Idaho has full-time openings for Automotive Service Advisors across our Toyota, Subaru, and Chrysler/Dodge/Jeep/Ram dealerships. Our employees are motivated, knowledgeable and caring professionals who build long-term client relationships. A hands-on style and a passion for doing what is right by our customers and our community is vital. Rogers Motors has been a family-owned business supporting our local community for over 50 years. We provide training, mentoring, coaching, and full support to help you succeed. All full-time positions include medical and dental coverage, paid vacation, 401(k) & more. Rogers Motors is a drug-free, equal opportunity employer. Applicants must pass a background check and drug test while possessing a valid driver's license with an acceptable safe driving record. If you want to join a winning team and continue to drive home the culture of success that we've built over the last 50 years, we want to speak with you! OVERVIEW The primary mission of the Service Advisor is to ensure that our customers are driving safe and reliable vehicles. Service Advisor initiates automotive services and repairs by ascertaining performance problems and service requested. Verifies warranty and service contract coverage, performs walk around inspections, develops estimates, writes repair orders, and maintains customer rapport and records. A successful candidate for the Automotive Service Advisor position will have auto dealership or customer service experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet customers in a timely, friendly manner. Schedule appointments with customers. Maintain Customer Satisfaction Index rating. Maintain a dealership-prescribed standard for hours per customer repair order written and effective labor rate. Ensure all open repair orders or work in process be kept up to date and closed within 30 days. Ensure all documentation is provided on the repair orders for warranty purposes. Accomplish the forecast that has been established by the general manager and service manager. Make every effort to ensure that technicians completely repair all vehicles on the first visit. Maintain follow-up on additional items found in need of repair. EDUCATION AND EXPERIENCE High school diploma or the equivalent. Valid driver's license and good driving record. Experience with industry-specific software. Excellent customer service, interpersonal, and communication skills. Strong organizational, decision making and problem-solving skills. Ability to communicate with technicians, customers, and management. Ability to read and comprehend instructions and information. General knowledge of vehicle mechanical operations. PREFERRED QUALIFICATIONS Dealertrack DMS knowledge helpful. Experience with industry-specific software. Two years of experience in a dealership position. WORKING CONDITIONS The Service Advisor works in the service area, which is in an open area of the showroom. Position requires stooping, bending and moving throughout the service department. Works with service customers for most of the shift. They will be exposed to noise, vibration, dust, exhaust fumes, and other hazardous and non-hazardous materials. Road-testing of vehicles also may be required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The working conditions described above are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Details Warner Branch - Lewiston, ID Full TimeDescription Role To assist members and potential members with their financial transactions, involving paying and receiving cash and other negotiable instruments; explains services, respond to problems, and direct members to the appropriate people. Major Duties and Responsibilities Assumes responsibility for the efficient, effective and accurate performance of teller functions by representing the Credit Union in a courteous and professional manner. Receives share deposits and loan payments. Disburses cash or check withdrawals. Processes cash advances, travelers' checks, cashiers' checks, money orders and wire transfers. Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions. Assures that appropriate records are maintained and required reports are prepared. Answers questions and solves problems for members by listening to problems, collecting data, securing answers and reporting results to the inquiring party. Resolves member bookkeeping and checking account problems. Take stop payment orders. Orders checks for members' accounts. Completes appropriate forms for member's needs. Acts as liaison between members and various organizations and departments. Keeps supervisor informed of area activities of any significant problems or concerns. Maintains member account information on computer system and ensures privacy of member account information. Performs file maintenance and account changes as needed. Performs other duties as assigned: including but not limited to drive-up service and night drop functions as assigned. Ensures that work area is clean, secure, and well maintained. Performs related clerical duties and attends meetings as required. Qualifications Knowledge and Skills Experience Under one year of similar or preparatory experience. Education/Certifications/Licenses A high school degree or equivalent Interpersonal Skills Work normally involves contacts with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information. Other Skills Must have excellent knowledge of P1FCU products and services. Must be familiar with various computer software programs and comfortable with automated technology. Must be able to type, use PC, general office equipment including ten-key calculator and excellent in Excel and Word programs. Excellent organizational and editing skills, communication skills with vendors, staff, members, and general public. ADA Requirements Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise. Mental and/or Emotional Requirements Must be able to perform job functions independently and with limited supervision. Must work effectively as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic financial calculations with accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under stress of deadline, requirements for extreme accuracy and quality and/or fast pace. Must be capable of exercising highest level of discretion on confidential matters. This Job Description is not a complete statement of all duties and responsibilities comprising the position.