Customer service advocate jobs in Richardson, TX - 2,945 jobs

About Us: Since opening our first agency in Highland Village in 2015 and expanding to Plano in 2023, we've built a thriving team of 12 and are continuing to grow. We pride ourselves on creating a positive, dynamic work environment that fosters collaboration, personal growth, and success. What Makes Us Different: Team Bonding: From friendly competitions to birthday lunches and team outings, we celebrate our successes together. Community Involvement: We actively participate in and sponsor local teams, clubs, and events, staying connected to our communities in Highland Village and Plano. Compensation & Growth: Competitive pay, individual bonuses, and a health reimbursement plan. Retirement plan to help you invest in your future. In-house marketing and a steady stream of leads to support your success. Unmatched opportunities for growth, including our Agent Aspirant program designed to help team members develop into future business owners and State Farm agents. ROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Andy Roethele - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. QUALIFICATIONS: Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Experience managing client relationships is preferred Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal, and listening Dedicated to customer service Able to anticipate customer needs Able to effectively relate to a customer

At Elevare Branding, we are a forward-thinking company dedicated to delivering impactful brand experiences through strategic planning and flawless execution. Our team thrives on collaboration, innovation, and precision. We believe in empowering professionals who are eager to grow, contribute, and elevate both our projects and their careers. Job Description We are seeking a dedicated and detail-oriented Customer Service Liaison to serve as a key point of contact between our clients and internal teams. This role is essential in ensuring seamless communication, resolving inquiries efficiently, and maintaining the high standards of service that define Elevare Branding. The ideal candidate is organized, articulate, and committed to delivering a positive customer experience at every interaction. Responsibilities Act as a primary liaison between clients and internal departments Address customer inquiries and requests in a timely and professional manner Maintain accurate records of client communications and updates Coordinate information flow to ensure client needs are clearly understood and met Support service processes to enhance customer satisfaction and retention Uphold company standards and contribute to continuous service improvement Qualifications Strong written and verbal communication skills Professional demeanor with a client-focused mindset Ability to multitask and manage priorities effectively High level of organization and attention to detail Proficiency with basic office and communication tools Ability to work independently as well as collaboratively Additional Information Competitive salary package ($47,000 - $52,000 annually) Growth opportunities within a dynamic and expanding company Supportive and professional work environment Ongoing skill development and career advancement potential Stable full-time position with long-term prospects

A core member of the C2 GPS' career center team, The Customer Solutions Representative (CSR) - RESEA is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners. Essential Functions: Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. Review and identify job opportunities for customers and provide referrals to qualified candidates. Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. Education and Experience: High school diploma or GED required. Valid driver's license and proof of insurance with good driving record. One year of relevant experience preferred. Bilingual in English and Spanish strongly preferred. COMPANY OVERVIEW: C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity." Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes: Health Insurance Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, ***, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications

A core member of the C2 GPS' career center team, The Customer Solutions Representative (CSR) - RESEA is crucial to achieving our mission. The CSR builds relationships with customers to access workforce services within the career centers and through referrals to our community partners. Essential Functions: Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position. Review and identify job opportunities for customers and provide referrals to qualified candidates. Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire. Education and Experience: High school diploma or GED required. Valid driver's license and proof of insurance with good driving record. One year of relevant experience preferred. Bilingual in English and Spanish strongly preferred. COMPANY OVERVIEW: C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs. We're located in five regions in Texas and one in Florida. We strive to fulfill our mission by following our Core Values of "Respect, Communication, Customer Engagement and Ingenuity." Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone's life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes: Health Insurance Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Dental Vision Life Insurance Short and Long Term Disability Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, *, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications JOB CODE: TAR - 8810N5 - CSR

The CSAT Agent safeguards customer satisfaction during circuit discontinuance and migration activities across designated wire centers. You will proactively communicate, capture feedback, resolve issues, and drive CSAT improvements throughout the transition, partnering closely with Engagement Managers, Fulfillment Executors, and Data Analysts. The objective is to ensure continuity of service, transparent communication, and optimal customer satisfaction during migrations and disconnections. CSAT measurement & improvement: Run structured CSAT touchpoints (surveys, callbacks), log qualitative comments, and convert feedback into improvement actions. Collaborate with Data Analysts to segment dissatisfaction drivers and publish weekly insight summaries to pod leadership. Stakeholder collaboration Work hand‑in‑hand with Engagement Managers and client sales teams to align messaging and resolve customer concerns quickly. Maintain accurate case notes and status in program trackers/dashboards; contribute to governance and reporting cadences. Compliance & documentation Adhere to AT&T standards for data accuracy, privacy, and communication records; ensure inventory disposition is reflected in the systems of record. Outcomes & KPIs (program‑aligned) Customer Satisfaction (CSAT): Achieve/maintain target CSAT for migration interactions; reduce escalations week‑over‑week across pods. (Program emphasis on “optimal customer satisfaction.”) First‑Contact Resolution (FCR): Resolve defined classes of issues without handoff; hit FCR targets agreed in pod runbooks. Communication Quality: 100% adherence to approved outreach scripts and compliance requirements; zero privacy incidents. Data Hygiene: 100% accurate case logging and disposition updates in trackers/dashboards. Qualifications: 2-4 years in customer success, enterprise care, or telecom migration projects with measurable CSAT outcomes. Excellent verbal/written communication; ability to simplify complex migration steps for enterprise stakeholders. Experience with ticketing/CRM tools and structured survey/feedback collection. Salary Range: $40,000 - $55,000 per year

A forward-thinking, technology-driven Registered Investment Advisor and Financial Planning firm dedicated to delivering innovative investment management and holistic financial planning solutions is seeking a Registered Client Service Associate. Serving individuals, families, and small businesses, to build customized financial plans and dynamic portfolios designed to manage risk and optimize returns. As a privately owned, fiduciary firm with no sales incentives or proprietary products, their focus is on creating long-term value through trusted client relationships. The Registered Client Service Associate will play a key role in supporting senior advisors by preparing portfolio materials, coordinating client interactions, and helping to deepen and retain client relationships. Responsibilities: Support the advisors in servicing clients by preparing financial plans, conducting investment research, and executing trades and transactions Coordinate and prepare for client meetings, including scheduling and confirming appointments, updating the CRM system, creating meeting agendas and summaries, greeting clients, and ensuring timely follow-up Manage new business processing by preparing necessary forms, collecting signatures, submitting documentation to the home office, tracking applications, and coordinating rollovers Assist with marketing efforts, including preparation and organization of marketing materials and event support Perform general administrative responsibilities, such as trade support, answering the advisor's phone, drafting routine client correspondence, maintaining client files, and managing internal communications and alerts Requirements: Bachelor's degree and/or equivalent experience required 3+ years of relevant industry experience Prior experience working with High Net Worth (HNW) clientele Active IAR registration and Series 65 license required Certified Financial Planner (CFP) designation preferred or willingness to obtain Proven experience in client service or advisory environment Excellent organizational and time management abilities Capable of managing multiple priorities and meeting deadlines Effective communicator across all levels of the organization Team-oriented and process-driven approach Proficient in Microsoft Office Suite and other relevant software systems Previous experience with platforms such as Fidelity, Black Diamond, eMoney, Nitrogen (formerly Riskalyze), and Wealthbox is preferred

An independent wealth management and investment advisory firm is hiring a seasoned Client Service Associate to step into a critical, high-impact role supporting the firm's largest and most complex book of business. This is a true plug-and-play position for an experienced CSA who knows how to handle sophisticated clients, alternative investments, and complex entity structures without handholding. You'll own account operations end to end, manage high-volume money movement, and act as a trusted execution partner to advisors in a fast-paced, high-expectations environment. This role is built for a sharp, unflappable CSA who thrives under pressure, thinks several steps ahead, and believes no task is beneath them when client outcomes are on the line. Client Service Associate Responsibilities: Support two senior advisors managing a $900M book of complex client relationships Open and maintain sophisticated accounts for individuals, trusts, LLCs, partnerships, and corporations Process and manage alternative investment subscriptions and related documentation Handle high-volume money movement, including wires and transfers Enter trades and complete investment-related paperwork accurately and efficiently Track workflows and ensure all client action items are completed on time Coordinate with fund administrators, custodians, attorneys, and CPAs Maintain meticulous records and documentation across systems Proactively identify and resolve issues before they escalate Jump in wherever needed: this is a hands-on, all-in role Client Service Associate Requirements: 5+ years of experience as a Client Service Associate within an RIA Proven experience with complex account openings at the custodial level Hands-on experience with alternative investments and subscription documents Strong client-facing communication skills Exceptional attention to detail and follow-through Ability to manage multiple priorities in a fast-paced, demanding environment Experience working with custodians (Schwab, Pershing, or similar) Thick skin, accountability, and a problem-solving mindset Bachelor's degree preferred, but experience outweighs credentials Benefits: Annual performance-based bonus Annual reviews with potential 5-10% merit increases Medical, dental, and vision coverage is fully paid for employees 401(k) with employer match after 6 months (no employee contribution required) PTO + 12 paid holidays aligned with NYSE schedule Predictable daytime schedule with strong work-life balance Family-oriented, stable firm with long-term growth opportunities Opportunity to expand the role over time into marketing or business development support This is not an entry-level or task-only CSA role. It's a seat for someone who takes ownership, thrives in complexity, and wants to be trusted with one of the most important books of business in the firm. If that sounds like you, we want to hear from you! Apply now! #LI-KL1

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Responsible for creating the first and last impressions of The Apex Centre experience for Members and Guests by providing warm welcomes, magic moments, and fond farewells who enter and leave the facility. Essential Functions/ Knowledge, Skills, & A Customer Service, Seasonal, Event, Service, Retail, Skills

Customer Service Representative Location Fort Worth, TX | Hybrid Onsite for Training & Monthly Meetings Compensation & Schedule $19/hr. Monday Friday, 8-hour shift with 1-hour lunch (shift options: 7 AM 4 PM, 8 AM 5 PM, 9 AM 6 PM, 10 AM 7 PM) Start D Customer Service, Service, Salesforce, Operations, Retail, Staffing, Customer

Fulltime onsite role in Irving Texas with no nights or weekends! Member Service Specialist/Healthcare Customer Service Notes: 2 years of customer service experience in healthcare insurance or related in call center environment or high volume inbound call setting. Job description: The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling-Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries. This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose (Must pass National and Federal background check and Education verification -HS Diploma/GED minimum)

Solo Stove's busy season is right around the corner, and we're gearing up to bring on some extra hands in Customer Service. We have both full-time and part-time positions. Employment Dates: Start: October 20 or 27, 2025 End: Approximately December 31, 2025 You must be available to work November 28, 29, December 1 (we closed on Thanksgiving and Christmas). Work Schedule: * Full-Time: 9-hour shift with 1-hour lunch; Wednesday-Sunday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM * Part-Time: 20 hours per week, primarily weekends with some evening shifts Work Duties: Handle customer inquiries: Promptly respond to customer questions and concerns across various channels, including email, social media, phone, and live chat. Resolve issues and complaints: Effectively address and resolve customer complaints, returns, refunds, and cancellations in a professional and empathetic manner. Provide accurate information: Maintain deep product and service knowledge to provide accurate and detailed information to customers. Staff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showroom's cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience. Candidate Profile Candidates do not need prior customer service experience but must have: Computer skills and ability to navigate multiple computer applications simultaneously Clear verbal and written communication with a friendly, professional demeanor Ability to multitask (e.g., speaking with customers while researching information) Proficiency in Microsoft Office Preferred: Experience with Salesforce Commerce Cloud, ShipHero, FedEx systems, Outlook, Slack, or similar platforms

Solo Stove's busy season is right around the corner, and we're gearing up to bring on some extra hands in Customer Service. We have both full-time and part-time positions. Employment Dates: Start: October 20 or 27, 2025 End: Approximately December 31, 2025 You must be available to work November 28, 29, December 1 (we closed on Thanksgiving and Christmas). Work Schedule: Full-Time: 9-hour shift with 1-hour lunch; Wednesday-Sunday, 8:00 AM-5:00 PM or 9:00 AM-6:00 PM Part-Time: 20 hours per week, primarily weekends with some evening shifts Work Duties: Handle customer inquiries: Promptly respond to customer questions and concerns across various channels, including email, social media, phone, and live chat. Resolve issues and complaints: Effectively address and resolve customer complaints, returns, refunds, and cancellations in a professional and empathetic manner. Provide accurate information: Maintain deep product and service knowledge to provide accurate and detailed information to customers. Staff Product Showroom: Greeting and assisting in-person customers, providing expert product knowledge, maintaining the showroom's cleanliness and organization, processing transactions, pulling orders from the distribution center, and collaborating with team members to meet sales goals and maintain a positive customer experience. Candidate Profile Candidates do not need prior customer service experience but must have: Computer skills and ability to navigate multiple computer applications simultaneously Clear verbal and written communication with a friendly, professional demeanor Ability to multitask (e.g., speaking with customers while researching information) Proficiency in Microsoft Office Preferred: Experience with Salesforce Commerce Cloud, ShipHero, FedEx systems, Outlook, Slack, or similar platforms Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive

Your Opportunity Customer Service Representative (Bilingual) Titlemax Lewisville, TX As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a required for certain locations. Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the "Company") uses artificial intelligence ("AI") tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer. #INDMGR

Benefits: License Reimbursement Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Bryan Rheay - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Benefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Amado Flores - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Alliance Aviation Services (AAS) is a premier, award-winning Fixed Base Operator (FBO) located at Perot Field Fort Worth Alliance Airport in Fort Worth, Texas. Strategically positioned within one of the nation's most dynamic aviation hubs, AAS provides comprehensive ground support and concierge-level services to a diverse clientele-including civilian, military, and cargo operators. With a strong reputation built on operational excellence, AAS combines world-class customer service with cutting-edge facilities designed to meet the needs of pilots, passengers, and military personnel alike. Whether supporting complex cargo logistics or welcoming VIP guests, the Alliance team is committed to delivering seamless, safe, and superior aviation experiences. Our focus on precision, hospitality, and continuous innovation ensures that every arrival and departure is handled with exceptional care and attention. Position Summary: AAS is seeking a polished, professional, and enthusiastic Customer Service Representative (CSR) to join our team in Fort Worth, TX. Reporting to the Customer Experience Manager, the CSR plays a vital role in delivering world-class customer service while performing key administrative and operational duties. This fast-paced, team-oriented environment demands a detail-driven and customer-focused individual who consistently demonstrates professionalism, courtesy, and adaptability in interactions with pilots, crew members, passengers, and internal stakeholders. As a frontline ambassador, the CSR is instrumental in shaping memorable aviation experiences that reflect our commitment to excellence and hospitality. Responsibilities: Front Desk and Customer Engagement: Serve as the first point of contact, creating lasting impressions through service excellence. Greet and assist guests at the FBO with warmth and professionalism. Provide VIP planeside greetings with carpet service, ensuring an elevated arrival experience. Maintain clean, organized, and welcoming facilities and amenities. Answer incoming calls and emails promptly and courteously, efficiently resolving inquiries. Utilize creativity and attention to detail to create memorable experiences for guests. Administrative and Logistics Coordination: Support smooth operations with precise documentation and resource management. Retrieve and distribute incoming mail throughout the facility. Accurately receive, communicate and ensure completion of fuel and service requests Communicate with use of two-way radios with team members and customers. Input customer data and service details into systems such as TAS, FlightBridge, and Salesforce. Organize and maintain internal documents, reports, and logs. Accurately invoice and collect payment for services rendered in a timely manner. Reconcile vendor billing and commissions and place orders. Guest Services and Travel Coordination: Facilitate seamless guest experiences and personalized travel solutions. Maintain and clean crew cars provided for customer use. Wash and service base customer vehicles, ensuring optimal presentation. Manage rental vehicle reservations, contracts, and check-in processes on behalf of rental agencies. Assist customers in placing accurate and timely catering orders. Support travel arrangements, including hotel accommodations, ground transportation and charter coordination. Provide proactive recommendations and assistance tailored to guest preferences. Sales, Marketing and Event Support: Promote services and support major aviation events with professionalism. Contribute to marketing initiatives and promotional campaigns. Assist with the coordination and operations of premier events such as NASCAR, philanthropic and industry events. Represent AAS during special events with poise and attention to detail while ensuring minimal disruption to normal operations. Cross-Functional Support: Assist in the security of the airport, our customers, their assets and our team members. Contribute to ongoing excellence through collaboration and continuous improvement. Assist in training and onboarding new Customer Service Representatives. Perform additional duties as assigned to support the FBO's operational success. Required Skills and Abilities: Strong command of Microsoft Office tools (Word, Excel, Outlook, PowerPoint) for document handling and communication. Familiarity with Salesforce or comparable CRM systems to manage customer relationships and workflow. Operational experience with VHF and two-way radios to ensure accurate, real-time communication across departments. Exceptional verbal and written communication with a professional, customer-first attitude. Ability to communicate clearly and calmly under pressure-whether in person, by phone, or over radio. Demonstrated ability to multitask efficiently in a fast-paced, service-driven environment. Excellent organizational habits with a keen eye for detail and task prioritization. Strong time management skills and a proactive approach to getting things done. High level of discretion and professionalism, especially when interacting with VIP clientele. Versatile and composed when working in dynamic settings or handling last-minute requests. Team-oriented with a self-motivated attitude and a commitment to maintaining high standards. Education and Experience: High school diploma or equivalent required. Minimum of 3 years of experience in customer service, preferably in aviation, hospitality, or luxury service environments. Exposure to aviation operations or prior experience within a Fixed Base Operator (FBO) preferred. Experience working in high-volume or fast-paced environments where multi-tasking and client engagement are key to success. Familiarity with scheduling platforms, service coordination tools, or CRM systems such as Salesforce preferred. Bilingual proficiency preferred. EEO Statement: Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law. #AAS Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Join a fast-paced support team delivering critical resolution to client and provider inquiries in the healthcare revenue cycle. This position plays a pivotal role in ensuring accurate and timely communication, contributing directly to operational eff Customer Service Representative, Customer Service, Representative, Healthcare, Staffing, Retail