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Customer service advocate jobs in Rockford, IL - 620 jobs

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  • Customer Relations Representative - State Farm Agent Team Member

    Brian Boyer-State Farm Agent

    Customer service advocate job in Rockford, IL

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... 401K Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $35k-46k yearly est. 7d ago
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  • Customer Service Representative

    AB Marketing LLC

    Customer service advocate job in Rockford, IL

    Are you motivated by success and high earnings? Join a growing team where your role is more about customer care than traditional sales. You'll be helping households save money on essential home services-many of which are free through government programs and subsidies. Most of our agents earn $1,000+ in their first week with uncapped earning potential. This is not a 9-5 job; it's a career path with weekly pay, growth opportunities, and leadership training. We are seeking driven, goal-oriented individuals who want to control their income and career advancement. Prior sales experience is helpful, but not required-we provide comprehensive training and mentorship. Responsibilities Engage face-to-face with potential customers in assigned territories Generate leads, qualify prospects, and close new business Educate customers on available services and cost-savings benefits Follow up with past customers to maintain relationships and loyalty If you're ready to build a rewarding career with unlimited potential, apply today. Requirements Strong communication and interpersonal skills Self-motivated and ambitious with a positive attitude Ability to work independently and within a team environment Benefits 1099 independent contractor role Uncapped commission with bonus opportunities Weekly pay Flexible scheduling to fit your lifestyle Mileage reimbursement for travel Full training and ongoing support provided Career growth into management and leadership roles
    $1k weekly 7d ago
  • WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

    GL1

    Customer service advocate job in Janesville, WI

    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested
    $21k-33k yearly est. 60d+ ago
  • Client Services Rep/Career Planner/Recruiter

    Sustainable Staffing Inc.

    Customer service advocate job in McHenry, IL

    Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary. Includes holiday pay, PTO, and generous benefits.
    $29k-42k yearly est. 20d ago
  • Transportation Services

    Pavilion On Main Street

    Customer service advocate job in Sandwich, IL

    Pavilion on Main Street - Pavilion on Main Street is seeking a Transportation Services to join their team! The Transportation Services is responsible for safely transporting facility residents to and from appointments, providing quality customer service and helping to set the tone for the level of care residents will receive at the facility all while operating the facility vehicle. Don't miss out on this incredible opportunity to join the Pavilion Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Transportation Services with us at a Pavilion Center. Transportation Services Duties and Responsibilities: Performs miscellaneous errands, such as carrying mail to and from the post office, transporting patients to doctor's offices and other activities, and driving patients to preferred providers for emergency treatment. Ensures protected health information is kept confidential. Reports complaints made by residents to supervisor. Follows established safety policies and procedures. Observes safety needs of residents as indicated in care plan. Attends and participates in scheduled in-service training, educational classes and meetings. All other duties, as assigned Transportation Services Skills and Abilities: Safe driving record and ability to assist residents with into and out of the facility vehicle. Ability to obtain a CPR certification, preferred. Transportation Services Education and Experience: High School Diploma or GED preferred. Previous chauffeur's experience preferred. Current operator's license required. Physical Requirements: Must be able to move intermittently throughout the workday. Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet Ability to lift 50 pounds with frequent sitting and operating of hand and foot controls May be necessary to assist in the evacuation of residents during emergency situation. Pavilion Healthcare Full-Time Benefits: Daily Pay & Competitive Compensation 401(k) with company match Medical Insurance Dental, Vision, and Disability insurance Employee Assistance Program (EAP) Employee Discount Program Innovative Training Programs Opportunity for Growth and Advancement Paid Time Off And much more! Why Pavilion? At Pavilion Healthcare, people come first-those we care for and those who make that care possible. We're a team that listens, supports, and grows together, united by a passion for making a difference every day. From your first day forward, you'll feel the impact of a culture built on respect, belonging, and continuous growth. With hands-on training, real mentorship, and opportunities to advance, we empower you to thrive because when you grow, so does the care we deliver. Join Pavilion and be part of something meaningful. Apply to join a growing team today! Pavilion Healthcare provides long and short-term skilled nursing care. At Pavilion, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome - our number one goal. We don't just offer care for you - we care about you. Pavilion Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
    $31k-40k yearly est. 3d ago
  • Customer Development Representative

    Dot Foods 4.4company rating

    Customer service advocate job in Sterling, IL

    Department: Customer Service and Development Reports To: CDR Team Leader Wage Range: $22.49-$33.73 per hour, plus bonus opportunity To effectively grow sales with existing accounts deemed to have considerable growth potential. To manage accounts requiring additional maintenance and/or with limited geographic access. You will also contribute to onboarding and creating a positive experience for new customers. WHAT YOU'LL DO • Primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities. • Responsible for increasing average order size through proactive solicitation of business. • Call preparation to evaluate and research sales and operational opportunities. • Daily problem-solving/ resolution with both existing and potential accounts. • Territory analysis/ responsibility for all developments and trends within the assigned territory • Attend sales meetings/ participate in training activities. • Applies lean thinking and tools to identify and eliminate waste in all areas of the position. • Manage all order processing and administrative work for all assigned accounts. YOU MUST HAVE • Bachelor's degree or equivalent Dot experience • Planning, organizational and self-motivating skills • Ability to make proactive phone calls to customers and manufacturers • Ability to influence customer behavior • Strong decision-making skills • Experience working in a fast-paced environment and handling multiple tasks YOU MAY ALSO HAVE • Previous sales experience ROLE SPECIFICS • Schedule: Monday through Friday, with some flexible hours and overtime needed as job needs change. • Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of transportation, including plane, train, or automobile. WHO WE ARE Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here. WHAT DOT CAN OFFER YOU As a family-owned and-operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with: • Competitive compensation package, including bonuses for successful performance • Extensive benefits including medical, dental, 401k, and profit-sharing • Significant advancement opportunities Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety. EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
    $22.5-33.7 hourly 3d ago
  • Professional Tools Service Center Receiver

    Emerson Electric Co 4.5company rating

    Customer service advocate job in Rockford, IL

    Expected to perform all the activities on the Factory Service Center Shipping & Receiving Team. Receives and ships all customer tools into and out of the Factory Service Center. Receives all customer returns and accurately enters customer and product information into various business platforms including JDEdwards, 360 Insight, or any other required business platform. Moves material to different locations in the building(s), utilizing various forms of material handling equipment including forklifts, hand trucks, two-wheel dollies or transfer truck. Evaluates customer returns for warranty, credit or repair as determined by company and department policies. Receives and ships all customer tools into and out of the Factory Service Center. In This Role, Your Responsibilities Will Be: * Receive tools sent to the factory service center from customers requesting a tool repair evaluation. * Receive tools sent to the stock returns area from distributors requesting a credit. * Receive parts shipments from DCs and suppliers, and all misc. packages that are sent to the factory service center. Put away parts into correct inventory locations. * Package/box, label, and ship tools to customers and distributors accurately. * Process/record all transactions in JDE, 360 Insight. * Help walk-in customers with tool receipts and basic questions about the repair process. * Identify the specific tool model on incoming receipts using variety of factors like serial number, product catalog, and general knowledge of product line. * Evaluate condition of packaging and tool returned for stock credit. Make determination on whether the distributor should be given credit using a variety of factors such as condition of tool, serial number, sales order number, purchase order number. Determine whether the tool can be salvaged through repair or if the tool should be scrapped. * Must have a good working or developing understanding of the entire product line. * Good understanding of the various packaging sizes and understand limits of when the standard package can be substituted for another size. * Supports receiving team at service desk counter, and interacts with customers in taking orders and providing feedback on the lead time in person. * Receives tools for repair and customer returns at the standard daily and weekly pace set by the service center supervisor and management, without needing significant help from others. * Information about tool received for repair that is entered into 360 with errors is relatively low and occurs within an acceptable amount of tolerance for the amount of training and experience with the product line. * Parts and tools are put away into the correct inventory locations and errors are relatively low.. Who You Are: * You stay aligned with your goals and stay productive. You prepare content for communication that is impactful. You build the customer relationships. You find ways to manage stress and pressure. You define issues and can map out a process. For This Role, You Will Need: * 1 year manufacturing or warehouse experience * 1 year troubleshooting experience. * Ability to interface with customers in person or via email communications. * Ability to obtain a forklift license. * Good oral and written communication skills. * Working knowledge of computer applications. * Legal authorization to work in the United States - Sponsorship will not be provided for this position. Preferred Qualifications That Set You Apart: * 3 years manufacturing experience, preferably in shipping/receiving/warehousing. * 1-3 years customer facing experience. * Forklift License Our Culture & Commitment to You: The salary range for this role is $45,700 - 53,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role. At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Learn more about our Culture & Values. LI-BS
    $45.7k-53k yearly Auto-Apply 13d ago
  • Customer Service Transportation Coordinator

    Peopleshare 3.9company rating

    Customer service advocate job in Batavia, IL

    Job DescriptionCustomer Service Transportation Coordinator Schedule: Monday-Friday, 8:00am-5:00pm Pay: $23-$25 per hour, based on experience About the Company: A wellestablished relocation and logistics organization in Batavia, IL is seeking a Customer Service Transportation Coordinator to join their team. With over 70 years of experience supporting local, longdistance, and international moves-as well as commercial, logistics, and industrial warehousing projects-this company continues to grow in a fastpaced, evolving industry. This role supports both household goods relocations and logistics customers, acting as the central point of communication throughout the move process. The ideal candidate is detailoriented, organized, and eager to learn. Serve as the main point of contact for customers throughout their relocation. Coordinate and quote logistics origin and destination services. Review, prioritize, and complete daily tasks using MoversSuite and Google Docs. Work closely with customers, sales, and operations to schedule move dates and confirm services. Communicate shipment status updates to customers and client representatives. Handle inbound customer calls and inquiries throughout the move process. Schedule premove surveys and review results to provide accurate estimates. Support fellow coordinators to ensure all daily tasks are completed as a team. Assist with general customer service duties as needed. Qualifications & Skills: Strong multitasking, prioritization, and organizational abilities. High attention to detail and accuracy. Ability to understand and advocate for customer needs. Professional written and verbal communication skills. Ability to handle challenging customer situations with patience and professionalism. Comfortable working independently and collaboratively. Proficiency with Microsoft Office (Outlook, Excel, Word, Teams). Preferred Experience: 5+ years of customer service or customerfacing experience. 3+ years of experience in the relocation, transportation, or logistics industry. Why Work Here: Longterm temptohire opportunity with a stable, reputable company Weekly pay with direct deposit Access to 401(k) options Wellness benefits available Supportive team environment with longterm growth potential Apply Today Don't miss out on this opportunity - apply today and start your path toward a permanent position! Our office is located at: 440 W. Boughton Rd, Suite 100 Bolingbrook, IL 60440 Phone: ************ - ask for Jennifer About PeopleShare PeopleShare is a leading staffing agency serving the Greater Chicago area, including Bolingbrook, Burbank, Chicago, Crest Hill, Frankfort, and Wheeling. We connect great people with great companies for roles such as assembly, production, warehouse, forklift, machine operation, customer service, and more. PeopleShare provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, or genetics, in compliance with all applicable federal, state, and local laws. IND66
    $23-25 hourly 8d ago
  • Full Time Customer Experience Coordinator

    Tjmaxx of Il

    Customer service advocate job in Machesney Park, IL

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 1009 West Lane Rd Location: USA TJ Maxx Store 0352 Machesney Park ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 20d ago
  • Customer Support Representative

    Culligan 101Il

    Customer service advocate job in Geneva, IL

    Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $18.50 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $18.5 hourly Auto-Apply 60d+ ago
  • Customer Support Representative

    Mike Test HR

    Customer service advocate job in Saint Charles, IL

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    $34k-44k yearly est. 60d+ ago
  • Customer Support Representative

    Chris K Test HR

    Customer service advocate job in Saint Charles, IL

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    $34k-44k yearly est. 60d+ ago
  • Customer Support Representative

    Erik Test

    Customer service advocate job in Saint Charles, IL

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    $34k-44k yearly est. 60d+ ago
  • Entry Level Customer Service and Sales Representatives

    Skyline Management 4.4company rating

    Customer service advocate job in Elgin, IL

    With aggressive growth, expansion plans and ambitious goals, Skyline Management leads in strategic thinking and execution. Teamwork is the ability to work towards the vision by utilizing direct accomplishments toward organizational objectives. Comprised of problem solvers and strategic thinkers, they work united in the direction of their common goals. Their goals include reshaping loyalty in the retail industry, revolutionizing Fortune 100 marketing & sales programs for consumer loyalty and representing the top brands in home entertainment. At Skyline Management's commitment to teamwork helps them accomplish every goal set. Job Description Entry Level Customer Service and Sales Representatives are quickly promoted into leadership positions in which they are groomed for management. Responsibilities in Entry Level Customer Service and Sales Include: Assisting in the daily growth and development of our company Assisting with efforts of new business acquisition Expertly managing the needs of external customers Developing strong leadership and interpersonal skills Direct retail sales of goods or services to new prospects Attending team meeting and sharing best practice with colleagues The successful candidate will not only benefit from a guaranteed base salary, bonuses, uncapped commission structure, but will also have an exciting, fast-paced working atmosphere. On top of that, they will also receive superb career development opportunities. FULL PAID TRAINING IS PROVIDED. This is NOT a 100% commission job. Our reps are GUARANTEED a paycheck every week. Our company does not participate in any door to door sales, business to business sales, multi-level marketing, telemarketing, inside sales, or cold calling. Everything we do is inside major retail stores. Qualifications Requirements Customer Service, Sales, Retail, or Marketing Experience? We are looking for the following education/experience in our Customer Service / Sales / Business Development position: Must have outstanding communication skills Be self-motivated Competitive Mindset Must be willing to work Full Time Bachelor's Degree or Associate's Degree preferred but not required Desire to develop oneself Success-driven Leadership This is a FULL-TIME, ENTRY-LEVEL position. Experience is not necessary but any background in the following is a huge plus: - Customer Service - Retail - Sales - Restaurant - Marketing - Advertising - Public Relations - Management - Shift Lead or Team Lead Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-36k yearly est. 1d ago
  • Customer Service Advisor - Jiffy Lube Multicare

    Stonebriar Auto Services LLC

    Customer service advocate job in Huntley, IL

    Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. This position has a base plus commission. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!
    $28k-34k yearly est. 21d ago
  • Customer Services Advisor

    Halfords

    Customer service advocate job in Elgin, IL

    Apply now Job no: 562994 Work type: Part time, 20 hours per week Site: Elgin Business Area: Retail * Age 21+ £12.41 per hour * Under 21 £10.20 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy: * 25% off most of our products in Halfords Retail stores and online * Amazing discounts of up to 50% on your garage bills at Halfords Autocentre * Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies * At least 25% colleague discount at Tredz * Life Assurance * Uniform * Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week * Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced * Option to join our Sharesave scheme: save to purchase shares at a 20% discount * Cycle2Work scheme * Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future * Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services To be successful in this role you will need: * Experience of delivering great customer service, ideally in a retail sales environment * A proactive approach to helping customers and understanding their needs * Problem solving skills * Availability to work on a rota basis, including weekends Ideally, you'll also have the following: * Some knowledge and skills in car parts fitting and cycle repair * Some experience of working towards and achieving sales targets We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
    $28k-34k yearly est. 11d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service advocate job in Geneva, IL

    Benefits: Bonus based on performance Opportunity for advancement Paid time off Training & development Health insurance Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. RESPONSIBILITIES Sells consultatively and makes recommendations to prospects and clients using various FASTSIGNS products Follows up on new leads and referrals resulting from telephone, marketing, and email activity Demonstrates the ability to carry on a business conversation with customers Prepares estimates and establishes/maintains estimate follow-up procedures Communicates with customers on order status and changes in the production schedule Executes a variety of marketing functions, including database mailings, thank you cards, press releases, etc. QUALIFICATIONS High school diploma or GED required Proficient computer and internet skills, including Microsoft Office suite Strong verbal and written communication skills Basic math skills Strong organizational and time management skills BENEFITS Holidays Paid Time Off (PTO) Flexible Hours Full Time / Part Time Hours Available Opportunity for Advancement Health Insurance EMPLOYMENT TYPE Full-time / Part Time FASTSIGNS #104101 This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate. Compensation: $18.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $18-20 hourly Auto-Apply 60d+ ago
  • Customer Support (917)

    American Builders and Contractors Supply Co 4.0company rating

    Customer service advocate job in Beloit, WI

    ABC Supply is North America's largest wholesale distributor of exterior and interior building products. ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. ABC Supply is looking for a Customer Support Specialist to join the Beloit Team. We know you're going to love it here! ABC Supply has an outstanding culture, and the employee experience is fantastic! This position is a fast paced, cross-functional support role. The ideal candidate possesses a strong understanding of accounting principles, meticulous attention to detail and the capability to identify and address customer concerns effectively and efficiently. What You'll Do: Responsible for handling routine customer service inquiries via phone, chat, and email Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer Accepts and processes customer payments Offer guidance on processes and troubleshoot common questions on programs and systems used Essential Qualifications: 1-2 years Help Desk or Customer Service experience Excellent Customer Service skills are required Self-Motivated Time Management Skills Detail orientated & thorough Great Organization and Research Skills Experience with accepting large volumes of incoming calls and emails Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
    $26k-33k yearly est. Auto-Apply 5d ago
  • Customer Service Coordinator

    Marshalls of Il

    Customer service advocate job in Sterling, IL

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2901 E Lincoln Way Location: USA Marshalls Store 1566 Sterling ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-16.5 hourly 13d ago
  • Customer Service Agent

    Primary Staffing

    Customer service advocate job in Saint Charles, IL

    We are seeking a bilingual (English and Spanish) individual who excels in customer service to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor. Responsibilities: Provide exceptional customer service to both suppliers and walk-in clients, communicating fluently in both English and Spanish. Maintain a clean and organized work area. Assist with various requests and tasks on the production floor as needed. Handle customer inquiries and resolve issues with a positive, helpful attitude. Collaborate with the production team to ensure smooth operations and client satisfaction. Manage and organize documentation related to customer interactions. Requirements: Fluency in both English and Spanish. Strong customer service skills with a friendly and professional demeanor. Ability to multitask and manage time effectively. Willingness to perform cleaning duties and assist with various production tasks. Capable of working in a fast-paced environment. If you are bilingual, have a passion for customer service, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.
    $26k-33k yearly est. 60d+ ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Rockford, IL?

The average customer service advocate in Rockford, IL earns between $29,000 and $42,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Rockford, IL

$35,000
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