Customer service advocate jobs in Roswell, GA

As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer. You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results. Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail. Role and Responsibilities: Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite. Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production: 1- Identify and chase artwork needing approval 2- Order approved Heat Transfers and Appliques required to fulfill orders 3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders 4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders. Qualifications: BA/BS degree preferred. Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable. Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint) Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required. Skills: Enthusiasm and commitment to deliver high quality embellished products Strong verbal, written and interpersonal skills Exceptional listening skills Ability to organize and prioritize work and meet deadlines Proactive/Problem solving mindset Effective team player who collaborates with others and shares ideas Demonstrate high standards of ethical conduct

About Us We are the largest privately owned legal support services firm in Georgia. We have an excellent reputation in the legal community which is matched with our excellent office culture. We proudly placed in ABC's Best Places to Work for four years and placed first in the medium-sized business category in 2020. We strive to keep our quality, reputation, and culture as we grow. Role Description We are seeking a Paralegal / Legal Assistant for our international service of process division. You will provide overall support to our staff attorney. Our international service of process division serves process all over the world. Responsibilities Draft and review legal documents Prepare letters of request for international judicial assistance Research procedures for the taking of evidence abroad Inform and advise US litigants on different methods of international service Monitor and ensure compliance with local, federal, and international rules for service Work on marketing research projects to grow the department focusing in the Latin American region. Record and store information Follow up communication with attorneys via phone and email Manage incoming calls and provide quotes to potential clients Qualifications Associate's or bachelor's degree in legal or international relations - related field. Previous experience as a paralegal or working in a law office Familiarity with legal research and documents Ability to prioritize and multitask Deadline and detail oriented Excellent written and verbal communication skills Bilingual (Spanish) preferred In-person position Benefits Health, dental, and vision insurance coverage. Retirement savings plan. Professional development opportunities. A positive and collaborative work environment. Work Setting: In-Person at the Atlanta, GA (Chamblee area) Location As an equal opportunity employer, Gallo Legal Services does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability or genetic information, gender identity, gender expression or any other characteristic protected by law in its employment.

Creating A Healthier Way of Living Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities. Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work *************************************** What does a Customer Support Representative I do at Rinnai? Delight customers by answering and resolving customer questions via phone and/or digital channels. Provide prompt product support to consumers and answer general inquiries about registration, warranty, or product issues. Process orders and/or log problem incidents using desktop tools. This position is hybrid and located at 103 International Dr. Peachtree City, GA. Must be able to work a flexible schedule between the hours of 8:00am EST - 8:00pm EST. This position requires flexibility in scheduling based on business and customer support needs. While standard hours are typically maintained, occasional evenings, weekends, and/or on-call shifts may be required to ensure timely resolution of issues and maintain customer continuity. Other Perks/Benefits: Best-in-class health benefit programs that provide eligibility on 1st day of employment, 401k match, Paid Volunteer Community Service Day, and so much more. FOCUS ON CONSUMER CUSTOMER ISSUES Apply Rinnai's “world class” customer service philosophy to our indirect customer base mainly composed of consumers who inquire about our products. Identify and handle the indirect consumer / customer inquiries via telephone, email or any other form of communication, completely, timely and accurately. Support Consumer-resolvable technical issues on Rinnai products; refer customers to Service providers within the PRO network when professional help is needed. Provide support on TANKLESS WATER HEATERS and consumer-applications and settings. Provide proper documentation of consumer / customer inquiries within Rinnai's established tracking system to manage customer needs, issues and resolution. Uses available technologies and/or product literature and follows established processes to ensure accuracy and operational effectiveness in the handling of customer inquiries. Assist customers in determining parts needed. Accurately enter and process all parts orders within the parts order entry system. Effectively interact closely with Purchasing in identifying the need and timely ordering of parts to replenish inventory. Respond to distributor/customer requests for up-to-date parts lists, and pricing. Process paperwork timely for parts order credits issued due to shipping damage, incorrect shipments, etc. Maintain detailed and current knowledge of the Company's products and parts. Respond to questions regarding shipping status of orders and returns Quote repairs and get approval for repair/shipment Monitor order status and expedite delivery as required Provide feedback on updates needed to internal/external Knowledge Base as needed Perform other duties as assigned Overtime as required Awareness and compliance of Company Policies and Procedures REQUIREMENTS: KNOWLEDGE High school diploma or equivalent required. 3 + years' experience demonstrated strong customer service skills Proven experience and knowledge effectively servicing customer base in multi-channeled working environment. Customer Resolution Techniques to successfully complete customer situations. SKILLS Intermediate computer skills with MS Office experience to be proficient. Confident, professional, courteous telephone techniques Excellent verbal and written communication skills to deliver and interpret information exchange most concisely. Efficient time management skills, with the ability to listen and follow through with appropriate action Comfortable with sales techniques to present value-added services to customers ABILITIES Must be able to work a rotating shift between the hours of 8 AM and 8 PM eastern including weekends and holidays. Ability to work co-operatively and effectively in a team Build and maintain effective relationships with all levels of staff and customers. Strong customer service orientation Adaptability and flexibility Ability to plan and operate with a minimum of supervision Approachable, able to establish rapport Extensive or high volume of paperwork/digital data Detail-oriented and accurate Physical Requirements: Physical Activities Remaining in a stationary position, often standing, or sitting for prolonged periods Repeating motions that may include the wrists, hands and/or fingers. Communicating with others to exchange information. Environment Conditions No adverse environmental conditions expected. Physical Demands Light work that includes moving objects up to 20 pounds Benefits Medical, Dental, Vision, and Prescription Flexible Spending Account (FSA) options for Medical and Dependent Care Paid Time Off (PTO), Floating Holidays (FH) Paid Holidays 401(k) Plan with Company Match Company Paid Life Insurance Voluntary Life Insurance Short- and Long-Term Disability Professional Development Tuition Reimbursement Annual Incentive Plan (AIP) Referral Bonuses Paid Volunteer Community Service Day Tobacco and Drug-Free Campuses Employee, family, and friend's discount Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Customer Accounts Advisor The salary range for this role is $12.75 to $13.50 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.

About Us At Property Soar, we are dedicated to redefining excellence in the real estate and property management industry. With a strong commitment to integrity, innovation, and client satisfaction, we empower our team to deliver outstanding results and long-term value. Our culture is built on professionalism, collaboration, and the drive to help both our clients and employees reach new heights of success. Job Description We are seeking a Customer Service Liaison who is passionate about providing outstanding client support and ensuring smooth communication between our company, tenants, and property owners. The ideal candidate is a strong communicator, highly organized, and committed to maintaining our company's reputation for excellence and reliability. Responsibilities Serve as the primary point of contact for client inquiries, requests, and service needs. Coordinate communication between departments to ensure timely and accurate responses. Maintain client records and documentation with attention to confidentiality and accuracy. Handle concerns with professionalism, ensuring swift and effective resolutions. Assist in scheduling property inspections, follow-ups, and client updates. Support process improvements that enhance client satisfaction and operational efficiency. Qualifications Qualifications Bachelor's degree preferred or equivalent professional experience. Minimum of 2 years of experience in customer service, hospitality, or administrative roles. Strong communication and interpersonal skills. Excellent time management and organizational abilities. Proficiency in Microsoft Office Suite and CRM systems. Detail-oriented, dependable, and adaptable in a dynamic work environment. Additional Information Benefits Competitive annual salary ($54,000 - $57,000). Opportunities for professional growth and advancement. Supportive, collaborative team culture. Comprehensive training and development programs. Full-time position with stable working hours.

Job Description ???? Previous Servers and Customer Service Wanted - Patient Care ???? No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal ✨ Make a Real Difference Every Day Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care. We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here. ???? Don't Have Healthcare Experience? We'll Train You! We provide full, paid training and national certification. You bring: ✅ 2+ years of full-time work experience ✅ Strong communication skills ✅ A kind, composed, and positive attitude ✅ A passion for helping people feel seen, heard, and valued ????️ ⚕️ Your Role as a TMS Technician As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy. Your day-to-day: Work one-on-one with patients during treatment sessions Operate and monitor our high-tech TMS therapy machine Use tools like gratitude, journaling, and goal-setting to encourage patient growth Track and document progress to share with medical staff Be a steady, supportive presence throughout each patient's care journey ???? What We're Looking For You don't need a medical degree - just a genuine love for helping people. We're seeking someone who: Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.) Is naturally empathetic, calm, and uplifting Communicates clearly and professionally Is reliable, growth-oriented, and receptive to feedback Wants to be part of something bigger than a job ???? Why You'll Love Working at Serenity ✔ Fulfillment - Help people take back their lives ✔ Career growth - We promote from within as we expand nationwide ✔ Supportive culture - You'll be valued for who you are and how you care Our Benefits Include: ???? 90% employer-paid medical, dental & vision ???? 10 PTO days (15 after 1 year) + 10 paid holidays ???? 401(k) retirement plan ???? Rapid internal promotion opportunities ???? About Serenity Healthcare We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion. ???? Apply Today - Be the Reason Someone Finds Hope Again Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Together, We Own it! Start your employee owner journey with Shorr Packaging. The Customer Support Representative I is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers. Responsibilities Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels. Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered. Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems. Release customer sales orders from Shorr's Order Manager portal to Sxe. Set-up and maintain customer specific lists/tables in ecommerce platform to ensure a smooth customer ordering experience. Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment. Administrative Tasks: Setting up new customer accounts and ship to's in Shorr's ERP system. Add customer contacts and other account updates in Shorr's CRM. Manage customer requests for packing lists, BOL's, and POD's Create manual invoices for customers and/or process invoices in customer portals as required. Problem Resolution: Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers. Resolve sales order and invoice rejections in customer portals. Other duties may be assigned. Shorr Packaging does not provide work authorization sponsorship for this position. Requirements Associates Degree or equivalent experience required Experience with MS Word, Excel and Outlook. Knowledge of ERP, CRM and ecommerce platforms is a plus. Prior data entry experience in an ERP and/or ecommerce platform. Demonstrated ability to work with detailed information. Excellent communication skills and ability to work in a fast-paced team environment. Demonstration of excellent organization skills while managing time sensitive processes. Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands. Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages Competitive hourly rate plus targeted annual bonus plan Generous PTO with vacation, sick and floating holidays. 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.

The Customer Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. The CRE is responsible for identifying leads, qualifying opportunities, and closing deals with new and existing steampunk clients. Successful candidates will have a track record of sales achievement, as well as experience with: Analyzing the industry trends and competitive landscape; researching new opportunities and potential partners that align to corporate strategy; Building relationships with new clients, partners, and vendors to accelerate growth in new accounts; and, participating other government-relevant industry associations is preferred to build brand awareness and to cultivate broad relationships for future business pursuits. Contributions Contributions First and foremost, the CRE is client facing, focusing on lead generation and opportunity qualification through the development of mature customer relationships. This focus requires a candidate with drive to meet new people, a thirst for understanding their environment, and the interpersonal skills to be an active listener who asks probing and relevant questions to shape opportunities Conducts analysis of competitive and industry trends to identify new vehicles, opportunity pipeline and partnerships; Works with capture resources to develop the overall win strategy and performs associated opportunity marketing; Develops, organizes and executes client call plans, assessing win probability, and working with clients to shape acquisition strategies in order to respond to and win business with new and existing customers; Represents Steampunk within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors; Interacts routinely with all levels of Steampunk's Sector, Division, and Operations management, staff and customers and owns, prioritizes and follows through on action items. Qualifications Specific qualifications of the ideal candidate include the following: Bachelor's Degree in Business, Marketing, Computer Science, Systems Engineering or related degree Minimum of 6 years experience in IT, preferably in business development or sales Demonstrated experience in navigating Federal acquisitions processes successfully Successful track record of identifying and closing opportunities Strong organization, presentation and planning skills and experience Excellent written/verbal communication skills Ability to manage multiple priorities in a fast-paced, high growth environment Candidate will reside within the Atlanta, GA area PERSONAL STYLE Self-motivated, confident and entrepreneurial. Thrive in, and enjoy a high energy, fast-paced environment. He/she will have a proven ability to present an exceptional, energetic, effervescent, engaging, and effective leadership style, which is manifested in every way through words and action. Intellectual strength, with a disruptive thought process and a unique perspective. High moral values, confidence, humility, integrity Creative and strategic outlook with the flexibility to respond to changing demands. Thinks above and beyond the day-to-day responsibilities to understand broader corporate strategy. Hands-on operating style, and desire to roll up their sleeves and simultaneously provide the vision that inspires confidence and motivates team members at all levels to support growth goals. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $175,000 to $200,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Department of State and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee-owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit ************************* We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Title: Customer Support Professional "CSP" Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States) Responsibilities: Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer's time and availability. Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Will identify our customers' needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations. Take action to proactively learn new information, report Customers ' impacting concerns. Think outside the box on Customer resolutions and share best practices with others. Benefits: Monthly bonuses. Choose your own schedule. (15 Hours Minimum Per Week) Work part-time or full-time. Work remotely No cold calling. All inbound and outbound calls We fully train and support. Requirements: Experience with computers, keyboarding is required. Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities. Ability to work a minimum of 15 hours a week Hardwired Internet & USB headset. Compensation: Hourly: $9.50 - $15.00 (Pay Is Based On Placement.) Alpharetta, Georgia 30009

Job Description $30,000 - $45,000 Starting Base Our agency is quickly growing and we are looking for a confident and highly motivated individual that's interested in a great sales and earnings opportunity, willing to learn everything the industry has to offer! We offer Home - Auto - Life - Commercial sales with strong training support. No prospecting needed, leads are funneled into agency aggressively. Average producer makes over $1000/mo. in additional sales commissions and bonuses. Opportunities for promotion and advancement into a well paying career available depending on effort . Sales commission and bonuses average over $1000/mo. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Flexible Schedule Hands on Training Career Growth Opportunities Tuition Reimbursement Retirement Plan Vision Insurance Dental Insurance Disability Insurance Accident Insurance Hospital Insurance Responsibilities Call prospective customers by operating telephones, dialing systems, and other internet technologies. Develop insurance quote proposals, makes sales presentations, and closes sales. Meet new business production goals and objectives as established. Provide exceptional customer service including commission generating cross sell solutions. No prior experience is necessary. Apply for the position today by submitting the form and completing the assessment. Requirements Confident, driven self-starter who works well independently. Possess an upbeat, coachable, and enthusiastic attitude. Must have the ability to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. Be capable of handling customer rejection. Licenses can be acquired within one month after hire with paid training to acquire licenses. $500 Sign on bonus with both P&C and L&H licenses.

Job Description Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover. Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling. Key qualifications include: High school diploma required; some college or earned degree helpful Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions Ability to work regularly in a fast-paced, retail setting Solid computer skills and the ability to learn new software Reliable; solid work ethic Desire to work M-F from 8-5 with limited overtime Pass pre-employment background check, drug screening, and other pre-employment steps *Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important. Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you! If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration. Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted. Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.

Ready for your next career opportunity? Look no further, The Mouse is looking to hire you! Do you enjoy working outdoors, solving unique challenges, climbing ladders, and helping people? We do too! At Northwest Exterminating, we're dedicated to creating extraordinary experiences and growth opportunities for our team. If you're looking for a rewarding career with a supportive company, this could be the perfect match for you. Whether you're experienced or not, we offer comprehensive training to help you succeed! Ready to take the next step in your career? Apply in minutes from your mobile phone! Starting Hourly Rate $17 Responsibilities With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That's a great place to start. Why You'll Love Being a Termite Service Professional at Northwest: * Outdoor and Independent Work: You won't be stuck behind a desk! As a Termite Service Professional, you'll be mobile, independent, and responsible for your own route. You'll be the face of Northwest in your local community, helping protect homes, businesses, and families. * Training and Development: No exterminating experience required! We provide comprehensive training to set you up for success. After training, you'll lead your own customer accounts and apply your skills. * Community Impact: Northwest Exterminating isn't just a business-it's a community. Our employees actively volunteer through our Good Deeds Team, giving back to the areas we serve and strengthening our bonds as a team. What Your Job Duties Will Include: * Building Relationships: You'll create lifelong connections with both internal and external customers, helping to ensure they're satisfied and loyal. Your goal is to create "Customers for Life" by delivering excellent service every time. * Managing Your Own Termite Service Route: Handle the day-to-day operations of your route with excellent time management skills. * Perform both preconstruction and post-construction termite treatments. * Solve customer account issues and address both current and future needs. * Communicate regularly and consistently with customers to ensure satisfaction. * Partner with internal teams like customer service, sales, and management to deliver exceptional service. * Apply appropriate products according to label standards. * Safety First: Maintain a strong safety mindset, especially when handling company equipment and driving the company vehicle. What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer: * Starting Hourly Rate $17, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself! Qualifications What you need: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) * Ability to work in the field independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use ladders within the manufacturer's weight capacity and climb ladders up to 32 feet * Lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. * Ability to work in all types of weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #NWEST830IND What you need: * High School Diploma or equivalent required * No prior experience necessary! * Must be at least 18 years of age * Valid driver's license required * Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) * Ability to work in the field independently and manage route-based assignments Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use ladders within the manufacturer's weight capacity and climb ladders up to 32 feet * Lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. * Ability to work in all types of weather conditions Northwest is an Equal Opportunity / Protected Veterans / Individuals with Disabilities Employer #NWEST830IND With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That's a great place to start. Why You'll Love Being a Termite Service Professional at Northwest: * Outdoor and Independent Work: You won't be stuck behind a desk! As a Termite Service Professional, you'll be mobile, independent, and responsible for your own route. You'll be the face of Northwest in your local community, helping protect homes, businesses, and families. * Training and Development: No exterminating experience required! We provide comprehensive training to set you up for success. After training, you'll lead your own customer accounts and apply your skills. * Community Impact: Northwest Exterminating isn't just a business-it's a community. Our employees actively volunteer through our Good Deeds Team, giving back to the areas we serve and strengthening our bonds as a team. What Your Job Duties Will Include: * Building Relationships: You'll create lifelong connections with both internal and external customers, helping to ensure they're satisfied and loyal. Your goal is to create "Customers for Life" by delivering excellent service every time. * Managing Your Own Termite Service Route: Handle the day-to-day operations of your route with excellent time management skills. * Perform both preconstruction and post-construction termite treatments. * Solve customer account issues and address both current and future needs. * Communicate regularly and consistently with customers to ensure satisfaction. * Partner with internal teams like customer service, sales, and management to deliver exceptional service. * Apply appropriate products according to label standards. * Safety First: Maintain a strong safety mindset, especially when handling company equipment and driving the company vehicle. What We Expect From You: * Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care. * As a Northwest teammate, you'll act as a brand ambassador-representing our values and image with every customer interaction. What We Offer: * Starting Hourly Rate $17, a company vehicle, and a company cell phone. * Comprehensive benefits package including medical, dental, vision, maternity, and life insurance. * 401(k) plan with company match, employee stock purchase plan. * Paid vacation, holidays, and sick leave. * Employee discounts. * Industry-leading, quality training program. Why Choose Northwest Exterminating? You've seen our iconic "Mouse" on billboards and trucks around town - now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!

Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly pay Safe work environment Multiple shifts are readily available from early morning to night and no experience is needed. You will have sufficient opportunity for growth Part-time readily available - select the days you want to work A dedication to promote from within Responsibilities: Must be able to perform duties with or without sensible accommodation Perform all other responsibilities as appointed Assist in developing a positive, professional and safe workplace Qualifications: No experience, Willing to train Ability to work within recognized turnaround times Must have outstanding interpersonal skills and the ability to arrange simultaneous tasks Ability to translate and apply company policies and procedures Excellent verbal and written communication skills Ability to work both independently and within a team environment Ability to remain organized, regard to detail, follow directions and multi-task in a professional and efficient way

Psychic & Tarot professional readers needed for a professional psychic network. Customers are given the quality as all readers hired have been screened prior to hire.

Job Description Join Chatman & Associates Inc, a vibrant company dedicated to providing top-notch customer service in the heart of Avondale Estates, Georgia. We are eager to welcome an enthusiastic Property & Casualty Insurance Agent to our dedicated team. Our company prides itself on maintaining a friendly and inviting atmosphere, ensuring our clients feel valued and understood. As an in-office role, this position offers the opportunity to interact directly with the community we serve, fostering genuine relationships and delivering personalized insurance solutions. Your role as an insurance agent will be pivotal in guiding clients through the insurance process, ensuring they receive tailored plans that best fit their needs. If you are passionate about customer service and wish to make a real impact within a positive and supportive environment, consider joining us at Chatman & Associates Inc to further your career in insurance. Benefits Annual Base Salary + Commission Paid Time Off (PTO) Hands on Training Health Insurance Retirement Plan Mon-Fri Schedule Responsibilities Customer Engagement: Actively engage with clients to understand their insurance needs and provide tailored solutions. Must be proficient in Insurance Reviews Policy Management: Keep track of client policies, ensuring updates and changes are executed efficiently. Claims Assistance: Assist clients in navigating the claims process, ensuring timely and satisfactory resolutions. Risk Assessment: Evaluate clients' insurance requirements, offering advice on suitable coverages based on assessed risks. Problem Solving: Address client concerns and inquiries, providing accurate information and practical solutions. Industry Expertise: Stay current with changes and trends in the insurance industry to offer informed guidance to clients. Requirements Licensing: Candidate: Must possess an active Property & Casualty Insurance License. Experience: Prior experience in customer service and Insurance is required.. Communication Skills: Excellent verbal and written communication abilities. Customer Service: Strong commitment to delivering exceptional service and exceeding client expectations. Problem-Solving: Ability to analyze customer needs and provide effective solutions. Team Collaboration: Capable of working collaboratively with colleagues in an office setting. Tech Skills: Proficiency in using computer applications and CRM software.

Check out this new opportunity! Doherty Staffing Solutions is currently partnering with a leading manufacturing company located in Atlanta, GA. We are seeking candidates for Customer Service Agent roles. Compensation for this contract opportunity is $17.00 per hour. Interested? Read below for more information! What a Customer Service Agent will do: Make outbound calls to individuals to encourage the return of their health screening kits Represent the company with professionalism, empathy, and clarity in all communications Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations Utilize the company's CRM system and softphone application to manage call activity and record information accurately Troubleshoot basic technical issues independently Maintain a quiet, private, and distraction-free work environment to protect patient privacy Adhere strictly to work schedules and start each shift on time What you need to be a Customer Service Agent: Proven digital literacy and ability to work independently with computer software and systems Strong attention to punctuality and reliability Ability to maintain confidentiality and meet HIPAA compliance standards Excellent communication and interpersonal skills, with a professional and empathetic demeanor Access to a private, quiet workspace free from noise or interruptions (no TV, pets, or background noise) Reliable internet connection and computer equipment suitable for remote work Commitment to upholding patient privacy and ensuring a positive patient experience What are you waiting for? Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly at (320) 763-3121. Doherty Staffing Solutions offers our valued contract employees health coverage through Benefits in a Card (preventative benefit and minimum value plans), along with weekly paychecks via a prepaid card from CHANGE. Learn more and find helpful links to additional resources at www.doherty.com/job-seekers/employee-benefits.

Our Story: Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. DFR is part of the Climate and Sustainability Technologies segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. Job Title: Strategic Account Service Specialist Location: Remote What we are looking for: The Strategic Account Service Specialist represents both Anthony and Hillphoenix brands (Dover Food Retail - DFR), creating and maintaining relationships with our customers, dealers, and regional contractors. This position serves as the primary point of contact and service manager for assigned customers and/or initiatives. The leader in this role is responsible for overseeing, managing, & driving exceptional customer outcomes related to after-sales support for assigned customers. The successful candidate will possess deep commercial refrigeration expertise, project management skills, and the ability to lead & drive results in a highly matrixed organization. This is a key role in gathering information in the field to ensure rapid and complete resolution to quality issues and help identify potential design changes. This role will work closely with multiple functions in ensuring that we deliver after-sales support with a consistent focus on exceeding our customers' expectations. What you will be responsible for in this role: Serve as primary point of contact for assigned customers to communicate to manage communication between the field, the internal team(s) & sales team (s). Utilize knowledge of refrigeration, mechanical, hydronic, and electrical machinery to make independent decisions about repairs, modifications, or updates to DFR equipment, by giving direction to the end user or contractor Work with contractors and dealers on installation and maintenance of equipment; identifying broad training opportunities and relaying back to training department Ensure DFR quality standards are being met through Customer visits and follow-ups Works with product management, engineering, and quality to define proper maintenance schedules for DFR equipment for inclusion in technical and installation manuals Oversee new equipment start-ups as needed to ensure successful installation and operation, especially with new products Serves as subject matter expert for assigned customers & manages communication between the field, the internal team(s), field sales distributors and end-users. Systematically diagnoses field issues, creating thorough field reports that include the process used to diagnose, the measurements and observations collected, and finally developing a robust conclusion with recommendations on actions to resolve; this includes scheduling and coordinating work with 3rd party service providers. Oversees contractor engagement for assigned customers Identify quality and performance trends and report to the appropriate organization to assure root cause problem resolutions Develop, manage and drive critical customer KPIs as well as internal metrics Minimum 80% travelling requirements with occasional weekend travel when necessary What are the basic qualifications? High School diploma/GED with ten (10) or more years of HVAC or Refrigeration experience and or (8) years in the Commercial refrigeration industry. What are the preferred qualifications? EPA Certification Co2 Transcritical Co2 Cascade Secondary Glycol HFC Single Units HFC Parallel systems BMS System - Danfoss, CPC, Carel, Copeland, Micro Thermo etc Prior experience managing projects in an OEM service environment Prior experience in managing projects with heavy Engineering and / or Quality participation Superior interpersonal and communication skills Strong communication skills. Strong MS tools skills (Word, Excel, Powerpoint etc) To be a great fit for the role: Ability to read, interpret & communicate documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence for various equipment support roles to obtain resolve and improve the quality of our equipment to our end user. Ability to speak effectively before groups of 4-50 customers or employees of organization. Ability to calculate figures and amounts such as, proportions, percentages, area, circumference, and volume. Ability to work independently with or without direct daily supervision Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form with being able to effectively communicate to colleagues, contractor, end user and or a 3rd party when required Comfortable / effective with managing multiple projects Skilled in using technology / scalable methods in collecting, summarizing, and reporting information 3+ years-experience setting up and using project management tools (MS Projects, Excel smartsheet, etc.) How We Define Our Values and Why You Should Join Our Team: The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves. These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company. Collaborative Entrepreneurial Spirit Winning Through Customers Respects and Values People Expectations for Results High Ethical Standards, Openness, and Trust What's in it for you? Medical, Dental, and Vision 401k Retirement Plan Flexible Spending Paid Holidays #LI-CW2 #LI-Remote Work Arrangement : Remote Pay Range: $69,000.00 - $124,000.00 We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact *********************** for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at ************************************** To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site. Job Function : None

Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games. We are immediately hiring for all Shifts including nights and weekends. Intralot offers a competitive benefits package that includes: Medical, Dental & Vision Insurance 6% 401k Match Paid Holidays & Vacation Paid Sick, Short/Long Term Disability Employee Assistance Program Maternity/Paternity Leave Discount Programs Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.