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Customer service advocate jobs in Saint George, UT - 90 jobs

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  • Customer Experience Associate

    Primary Residential Careers 4.7company rating

    Customer service advocate job in Centennial Park, AZ

    The Customer Experience Associate I will provide frontline support to PRMI's customers. They will handle basic inquiries and resolve straightforward issues through various channels, such as phone calls, emails, and chat. They will assist the customer with account level information, troubleshooting problems with their account, and maintaining accurate records for interactions. They are responsible for providing consistent and accurate information. They will have a focus on prompt and professional assistance to customers, contributing to overall customer satisfaction. Responsibilities/Duties/Functions/Tasks o Basic Support: Provide frontline support to customers via phone, email, chat, or in person. o Issue Resolution: Assist customers with basic inquiries, troubleshooting, and problem-solving. o Product Knowledge: Acquire a basic understanding of the company's policies and procedures to effectively assist customers. o Training: Participate in extensive, ongoing training. o Documentation: Maintain accurate records of customer interactions and transactions. o Customer Satisfaction: Ensure customer satisfaction by addressing concerns promptly and professionally. o Escalation: Escalate complex issues to higher-level support or management as needed and in accordance with procedures. o Feedback: Provide feedback to management regarding recurring issues or customer concerns. o Performance: Demonstrate a basic ability to manage customer inquiries with professionalism and within a timely manner. Qualifications o 0 - 12 months tenure. o No Prior Experience Required o Graduate level writing & communication skills. o Strong communication, analytical, and problem-solving skills o Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions. o Ability to function well in a high-paced and at times stressful environment. Supervisory responsibilities · NA Preferences · NA Company Conformance Statements In the performance of assigned tasks and duties all employees are expected to conform to the following: § Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines. § Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities. § Contribute to establishing a respectful workplace where diversity is critical to innovation and growth. § Ensure every action and decision is aligned with PRMI values. § Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI. § Realize team synergies through networking and partnerships across PRMI. § Embrace change; act as advocate and role model, promoting an approach of continuous improvement. § Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions. § Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. § Work effectively as a team contributor on all assignments. § Perform quality work within deadlines. § Respect client and employee privacy. Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
    $31k-40k yearly est. 24d ago
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  • Customer Account Specialist

    American Packaging Corporation 4.5company rating

    Customer service advocate job in Cedar City, UT

    Requirements QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************
    $29k-37k yearly est. Easy Apply 11d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advocate job in Saint George, UT

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-34k yearly est. 8d ago
  • Customer Sales Representative

    Fabulous Freddy's

    Customer service advocate job in Saint George, UT

    Job Description As a Customer Sales Representative, your primary responsibility is to ensure fabulous customer service at our gas island. You will promote and attempt to sell our various services, promotions, and discounts to customers while assisting them with fueling their vehicles. Primary Responsibilities: - Greet customers with a warm and welcoming attitude, ensuring a fabulous experience. -Proactively promote and attempt to sell car washes, detail services, and other promotional items. -Encourage customers to download our app and enroll in our loyalty program. - Assist customers with fueling their vehicles. - Process customer transactions for purchases in-store, including collecting payments, dispensing change, and issuing receipts. - Maintain cleanliness of the fuel island -Miscellaneous duties as assigned Benefits: - Fabulous advancement opportunities. - Enjoy a casual and fun workplace atmosphere. - Receive free employee car washes every pay period. - Access employee discounts on in-store products. - 401K, health, and dental benefits based on eligibility. - Earn paid time off based on eligibility. Job Requirements: - Ability to stand, walk, stoop, kneel, and crouch as needed during shifts. - Capable of lifting and moving up to 10 pounds regularly, with occasional heavier lifting. - Willingness to work outdoors in various weather conditions.
    $32k-45k yearly est. 10d ago
  • Customer Service Representative - St. George, UT

    Kedia Corporation

    Customer service advocate job in Saint George, UT

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-36k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Brandon Hunt-State Farm Agent

    Customer service advocate job in Saint George, UT

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-36k yearly est. 8d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Bolton-State Farm Agent

    Customer service advocate job in Saint George, UT

    Job DescriptionBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Chris Bolton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-36k yearly est. 11d ago
  • Customer Service Rep (07555) - 987 S Bluff St

    Domino's Franchise

    Customer service advocate job in Saint George, UT

    Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! Qualifications Must be 16 years or older. No experience necessary. Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-36k yearly est. 11d ago
  • Customer Service Representative

    Glass Doctor

    Customer service advocate job in Saint George, UT

    We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As a Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. If you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action, then this might be the perfect job for you. We are searching for someone who is driven to provide the highest level of customer service and satisfaction and who can effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities: Meet or exceed monthly sales goals. Receive incoming calls in a professional and courteous manner. Perform marketing and sales functions to sell additional work and earn business. Complete work orders, return customer calls, and respond to customer complaints. Schedule job routes for technicians and measurements Monitor and interact with customers on social media. Perform other duties as needed which may include cross-training in related positions. Job Requirements: Prior experience in the auto and/or flat glass industry is a plus. Strong Computer skills are required with working knowledge of Micro Soft Outlook, Excel, Word, an Power Point. Proficiency in navigating tablet-based technology. Excellent communication skills Good organizational and time management skills Professional appearance and personality Bi-lingual is a plus but not a requirement. Able to maintain a friendly demeanor while efficiently multitasking. Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager, Brandi will follow up! Compensation: $12.00 - $16.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $12-16 hourly Auto-Apply 60d+ ago
  • Member Service Representative

    Dixie Power 4.1company rating

    Customer service advocate job in Saint George, UT

    Dixie Power is seeking a highly motivated, talented, and experienced individual to fill the Member Services Representative position in our Saint George office. Please complete the application on our website at ******************* closes at 4:00 pm on Friday, February 6, 2026 POSITION SUMMARY: Member Service Representatives provide enthusiastic, consistent, accurate, and timely information and services to all new and existing members. This includes effectively communicating all aspects or inquiries about the Cooperative, including knowledge of activities performed in the following departments: billing, metering, collections, engineering, marketing/sales, construction, operations, administration, external, capital credits, and warehouse. They have a sound, working knowledge of policy systems and cooperative policies, ensuring the forward movement toward the vision and strategic plan of the Cooperative. QUALIFICATIONS, SKILLS, and ABILITIES: High school diploma or equivalent required. Additional education or at least one year of customer service experience is preferred. Must be willing to work a flexible schedule that could include travel to other area offices. Must possess excellent conflict resolution skills and mathematical aptitude. Ability to interact effectively with people of diverse cultures, education, and backgrounds to ensure customer satisfaction is met. Excellent phone skills along with other oral and written communication skills. Self-starter, independent worker with a positive attitude and enthusiasm, and team player. Strong skills in Microsoft Office Products and software applications, with the ability to operate in a technological, fast-paced Ability to work under stress and meet deadlines. Use discretion and maintain confidentiality. PARTIAL LIST OF DUTIES AND RESPONSIBILITIES: Performs as a "one-stop" source for resolving all member inquiries, including but not limited to requests from current or prospective members who want to establish or terminate electric service, billing, and meter reading, adjustments, consumption, and usage, tax exemption, energy conservation, credit and collections, assistance programs, payment arrangements, payment programs, capital credits, budget billing, sales of products and energy wise programs, back up to the team and other departments, etc. to ensure team/corporate goals are met. Reconciles inquiries in a courteous, efficient, and professional manner, both orally and in writing, with answers that are consistent, accurate, and within established time standards. Performs as liaison to billing, accounting, metering, engineering, marketing/sales, construction, operations, administration, and warehouse departments. Investigate and explain relevant facts to affected department(s) to resolve situations that arise. Background Dixie Power is dedicated to fostering a safe, healthy, and productive workplace for all employees. We are committed to maintaining the highest standards of professional conduct and accountability, consistent with applicable federal, state, and local laws and regulations. Drug Testing Disclaimer Employment with Dixie Power is contingent upon the successful completion of a pre-employment drug screening. In addition, employees may be subject to drug and alcohol testing during the course of employment, as permitted by law and in accordance with company policy. Any refusal to submit to testing, tampering with a test sample, or a verified positive result will be grounds for withdrawal of a conditional offer of employment or, if already employed, disciplinary action up to and including termination.
    $30k-39k yearly est. 6d ago
  • Customer Service Rep II

    Align Precision-Cedar City, LLC

    Customer service advocate job in Cedar City, UT

    Act as resource to customers on non-product related customer service requests and issues. Coordinate with other internal departments to resolve issues and follow through with client until completion. May take escalated calls from call center agents and use limited discretion/decision-making authority as needed to resolve customer issues. For product or service-related inquires, transfer customer to appropriate technical support group. May provide non-technical initial client on-boarding in absence of dedicated resource within organization. Enters and tracks service work orders and ensures account information and recorded data is accurate. Assists with development and coordination of daily workforce plans to maximize customer service and employee efficiency. Processes customer orders and monitors and updates customer information in CRM. Responds to customer inquiries and requests. Generates reports on open orders to facilitate their completion up to and including invoicing. Interviews customers to obtain information and explain available services. Coordinates customers' service needs with other departments as required to ensure customer service. May solicit sale of new or additional services or products. May obtain credit records from credit reporting agency. May visit customers' premises to obtain order or resolve customer problems. Essential Duties and Responsibilities include, but are not limited to: Understand and support program team to attain performance objectives Provide support to other program teams when needed Coordinate purchase order placement, part build lead times, necessary tools, digital data, shipment dates, part statuses and delivery reports, etc. Communicate with customers to verify orders, define and make targets accordingly Coordinate with program team regarding issues and facilitate coordination between internal and external customer Customer Meetings including Conference Calls, Onsite meetings, and Offsite Meetings. Other duties as assigned Qualifications: Experience and Education: 1-2 years of relevant experience High school degree or equivalent plus advanced training Technical Skills: Knowledgeable in the use of Microsoft Office software and Windows operating system Working knowledge of general office procedures, filing systems, data entry techniques and business equipment Ability to thrive in a changing, fast-paced growing and dynamic business Detail oriented and able to manage multiple projects simultaneously Strong written and verbal communication skills Excellent organization skills and attention to detail Physical Requirements: Extended screen time Long periods of sitting Potentially long hours Supervisory Responsibilities: None. Travel Required: Minimal Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitude, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety to themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship. Affirmative Action/Employment Opportunity (EEO) Statement: ALIGN PRECISION is an equal opportunity employer and values diversity at our company. We are committed to creating a workplace where all qualified individuals are welcome and can thrive, regardless of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, disability status, or any other characteristics protected by law.
    $27k-35k yearly est. 6d ago
  • Customer Service Representative

    Village Capital & Investment 3.7company rating

    Customer service advocate job in Hildale, UT

    Job Title: Customer Service Representative Job Type: Full Time Company: Village Capital & Investment LLC Introduction: Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms. Key Responsibilities: Receiving inbound calls from current and potential clients Place outbound calls to follow up with clients on a resolution to their issue Assisting with their basic mortgage needs to achieve one call resolution Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage. Partner with internal and external departments to resolve client issues Basic Qualifications: High school or equivalent (Preferred) Computer skills: 1 year (Preferred) Customer Service Experience Excellent Phone Etiquette Keeping composure during stressful predicaments Possess a strong work-ethic Must be attentive to detail Must be computer proficient (Excel, Word, Gmail, Google, etc.) Always seeking to improve Commitment to confidentiality Essential organizational skills Exceptional verbal and written communication Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance In Summary: If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
    $30k-37k yearly est. 60d+ ago
  • Customer Service Account Representative

    Matsun Nutrition

    Customer service advocate job in Mesquite, NV

    Job DescriptionBenefits: Employee discounts Opportunity for advancement Training & development We're a growing custom contract manufacturer of high-quality liquid dietary supplements. We produce tailored products for clients and our own branded line in a fast-growing industry. Join our team in a role that blends dedicated customer support with new sales growth! Be the main contact for existing accounts and help bring in new clients. Handle mostly email communication (30+ daily in busy seasons), occasional discovery calls, issue resolution, quoting support, and guiding prospects to orders. No manufacturing or supplements experience requiredwe train and have seen people thrive starting from scratch! **Key Responsibilities** - Manage client relationships via email/phone: Resolve issues, de-escalate concerns, and keep clients happy. - Support sales growth: Listen in discovery meetings, prepare quotes, and close new orders. - Juggle high-volume tasks: Orders, labels, shipping, follow-upsprioritize and meet deadlines. - Own your work: Provide accurate details internally and take accountability for results. **Required Skills** - Excellent written communication (email-focusedclear and professional). - Strong listening, customer focus, and resilience in tough situations. - Great time management and multitasking in a fast-paced environment. - Attention to detail, adaptability, and confident decision-making (know when to say no). - Ownership mindset: Own mistakes and focus on solutions. **Compensation** - Starting: $16.00/hour - Potential to increase to $20.00/hour based on performance - Future potential to commissions on new sales and account growth **Nice-to-Haves** -(not required): Customer service/sales support experience or interest in health products (training provided!). If you're detail-oriented, empathetic, resilient, and motivated by building client relationships that drive salesapply even if this industry is new to you!
    $16-20 hourly 6d ago
  • Customer Service Rep

    Canyonlands Healthcare 4.1company rating

    Customer service advocate job in Mesquite, NV

    Full-time Description Front Desk Receptionist Join our dedicated healthcare team as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patient service and ensuring smooth daily operations at our CHC facilities. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we invite you to apply and become part of our supportive community. Key Responsibilities: - Greet patients and visitors in a professional, friendly, and hospitable manner, creating a positive first impression. - Perform a variety of clerical duties related to the day-to-day operations of the front office. - Update and organize patient information in charts accurately and efficiently. - Respond to inquiries and requests from staff and patients promptly and professionally. - Maintain professionalism and excellent customer service at all times with patients, caregivers, and staff. - Communicate clearly and distinctly during face-to-face interactions and over the telephone. - Answer a multiline telephone system in a courteous and professional manner. - Assist with appointment scheduling and maintenance tasks related to the Electronic Patient Management (EPM) system. - Support other administrative tasks as needed to ensure efficient front office operations. Skills and Qualifications: - High school diploma or equivalent required. - Previous experience in a healthcare or customer service setting preferred. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to handle multiple tasks efficiently and prioritize effectively. - Proficiency in using office equipment and basic computer applications, including EPM systems. - Professional appearance and demeanor. - Ability to maintain confidentiality and adhere to HIPAA regulations. Employee Benefits: - Vacation Time - Paid Leave - Medical, Dental, Vision, Life - Short-Term & Long-Term Disability - Accident & Critical Insurance - Retirement plan offered We foster a collaborative and growth-oriented environment where your contributions make a difference. Our organization values diversity, professional development, and a commitment to providing quality care. Join us and be part of a team dedicated to making a positive impact on the lives of our patients and community. Salary Description $33,800-$47,320 Annually
    $33.8k-47.3k yearly 39d ago
  • Customer Account Specialist

    American Packaging Corporation 4.5company rating

    Customer service advocate job in Cedar City, UT

    At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future. Customer Account Specialist LOCATION: Cedar City, UT SUMMARY: To professionally and effectively communicate with customers and respond to customer requests for order placement, delivery of finished goods, quotations and all other inquires or requested information. To service both the external and internal customer by accurately and efficiently processing information by means of systems and procedures. REPORTS TO: Customer Service Manager ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation's efforts to achieve a zero-accident rate. Verify purchase order information with customers. Request customer numbers and specification sheets from the appropriate departments as needed. Data entry of information into the AS400/Radius order entry programs (create item numbers, etc.) Identify and collect all information required for creating orders. Authorize and provide information for invoicing all graphics related preparation, plate, and cylinder costs. Follow Up with scheduling until acknowledged have ready date is acquired. Distribute order to appropriate departments and send out order acknowledgment to customer. Processing all changes to orders when required. Create shipping releases in AS400/Radius program, make any needed changes, and track open shipments. Track open releases, verify finished goods availability, and notify customer of any quantity deviation. Generate account specific reports including but not limited to inventory of finished goods, raw materials, order status as needed. If applicable, maintain Vendor Managed Inventory programs through weekly reporting to customer. Some programs also require that the customer account specialist place the orders for the customers under specific guidelines set by them. Investigate all customer related inquires. Expedite information to customer, sales representative, and/or manufacturing including, but not limited to the processing of price quotations, samples, brochures, or any other pertinent information necessary in obtaining or maintaining new business. Monitor aged inventory and communicate procedures to customers, and APC Sales team to ensure timely pre-billing and/or shipping of aged inventory. Professionally and effectively respond to any and all customer complaints through following procedures: I. Retrieve required and appropriate information from customer or sales. II. Complete and distribute complaint form to appropriate departments, provide photos to APC's Quality department, and request samples from the customer. III. Follow up until appropriate disposition of complaint is provided. IV. Provide corrective action to customer, ensuring satisfactory resolution. Investigate and provide the necessary information to both external and internal customers as may be requested or deemed necessary, which may not be specifically outlined above. Attend and participate in all scheduled meetings (Continuous Quality Improvement, safety, special projects, departmental, etc.). Comply with all company policies and procedures. Business travel (infrequent) may be required. Other duties as assigned. Roto/FPL Specific duties: Provide graphics department with order information for artwork processing - entering design validation requirements - some customers may have more complexity/requirements due to how frequently they change and the volume Generate final order from AS400/Radius with all required information for sign off by appropriate departments. Complete and supply all necessary components included in Final Order Job Jacket(s). Requirements QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Advance degree from accredited college or university, three years related experience and/or training. Will consider an equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear. The employee must occasionally lift and/or move up to 30 pounds. Any lifting over 30 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************
    $29k-37k yearly est. Easy Apply 19d ago
  • Customer Experience Associate

    Primary Residential Careers 4.7company rating

    Customer service advocate job in Hurricane, UT

    The Customer Experience Associate I will provide frontline support to PRMI's customers. They will handle basic inquiries and resolve straightforward issues through various channels, such as phone calls, emails, and chat. They will assist the customer with account level information, troubleshooting problems with their account, and maintaining accurate records for interactions. They are responsible for providing consistent and accurate information. They will have a focus on prompt and professional assistance to customers, contributing to overall customer satisfaction. Responsibilities/Duties/Functions/Tasks o Basic Support: Provide frontline support to customers via phone, email, chat, or in person. o Issue Resolution: Assist customers with basic inquiries, troubleshooting, and problem-solving. o Product Knowledge: Acquire a basic understanding of the company's policies and procedures to effectively assist customers. o Training: Participate in extensive, ongoing training. o Documentation: Maintain accurate records of customer interactions and transactions. o Customer Satisfaction: Ensure customer satisfaction by addressing concerns promptly and professionally. o Escalation: Escalate complex issues to higher-level support or management as needed and in accordance with procedures. o Feedback: Provide feedback to management regarding recurring issues or customer concerns. o Performance: Demonstrate a basic ability to manage customer inquiries with professionalism and within a timely manner. Qualifications o 0 - 12 months tenure. o No Prior Experience Required o Graduate level writing & communication skills. o Strong communication, analytical, and problem-solving skills o Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions. o Ability to function well in a high-paced and at times stressful environment. Supervisory responsibilities · NA Preferences · NA Company Conformance Statements In the performance of assigned tasks and duties all employees are expected to conform to the following: § Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines. § Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities. § Contribute to establishing a respectful workplace where diversity is critical to innovation and growth. § Ensure every action and decision is aligned with PRMI values. § Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI. § Realize team synergies through networking and partnerships across PRMI. § Embrace change; act as advocate and role model, promoting an approach of continuous improvement. § Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions. § Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. § Work effectively as a team contributor on all assignments. § Perform quality work within deadlines. § Respect client and employee privacy. Work Requirements Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
    $30k-38k yearly est. 60d+ ago
  • Bilingual Russian Customer Service Representative (Remote - New York, NY)

    Maximus 4.3company rating

    Customer service advocate job in Saint George, UT

    Description & Requirements Maximus is currently hiring for Bilingual Russian Customer Service Representatives to join our New York State of Health (NYSOH) team. This is a remote opportunity requiring residency within 100 miles of New York, NY. Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies. - Respond effectively to all forms of inbound and outbound contacts. - Track and document all inquiries using the applicable systems. - Process new applications for health care coverage via the telephone including building tax household, household income, eligibility determinations, interpreting determinations made by the Marketplace, and enrollment into health plans. Transfer/refer consumers to appropriate entities according to the established guidelines. - Process life event changes, demographic updates, disenrollment requests, and special enrollment periods as requested. - Facilitate the fulfillment of caller requests for materials via mail, email, or download. - Facilitate translation services for non-English speaking callers according to procedures. - Escalate calls or issues to the appropriate designated staff for resolution as needed. - Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems. - Respond to all inquiries consistent with confidentiality and privacy policies and refer callers to alternate sources when appropriate. - Meet Quality Assurance (QA) and other key performance metrics. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lift, carry, or otherwise move items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as assigned by management. Minimum Requirements - High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience. - This position requires proficiency in English and Mandarin, Cantonese or Russian language or proficiency in both Spanish and Haitian Creole languages. - Must be able to speak, read and translate in Russian and English fluently. - Residency within 100 miles of New York, NY is required. - Strong data entry and telephone skills. - Excellent organizational, interpersonal, written, and verbal communication skills. - Ability to perform comfortably in a fast-paced work environment. - Ability to successfully execute many complex tasks simultaneously. - Ability to work as a team member, as well as independently. - Previous experience with computers, phone systems, and headsets preferred. - Previous experience in customer service preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #NYSOHPriority #NYSOHcsr #CSRLinkedInNYSOH #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 21.50 Maximum Salary $ 21.50
    $28k-36k yearly est. Easy Apply 6d ago
  • Customer Service Rep(07549) - 167 N 100 W

    Domino's Franchise

    Customer service advocate job in Cedar City, UT

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Job Details PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Additional Information Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 2d ago
  • Customer Service Representative

    Village Capital & Investment 3.7company rating

    Customer service advocate job in Hildale, UT

    Job Description Job Title: Customer Service Representative Job Type: Full Time Company: Village Capital & Investment LLC Introduction: Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms. Key Responsibilities: Receiving inbound calls from current and potential clients Place outbound calls to follow up with clients on a resolution to their issue Assisting with their basic mortgage needs to achieve one call resolution Engage in a meaningful conversation in order to build rapport and assist the client with all aspects of their mortgage. Partner with internal and external departments to resolve client issues Basic Qualifications: High school or equivalent (Preferred) Computer skills: 1 year (Preferred) Customer Service Experience Excellent Phone Etiquette Keeping composure during stressful predicaments Possess a strong work-ethic Must be attentive to detail Must be computer proficient (Excel, Word, Gmail, Google, etc.) Always seeking to improve Commitment to confidentiality Essential organizational skills Exceptional verbal and written communication Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance In Summary: If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!
    $30k-37k yearly est. 17d ago
  • Customer Service Rep

    Canyonlands Healthcare 4.1company rating

    Customer service advocate job in Mesquite, NV

    Job DescriptionDescription: Front Desk Receptionist Join our dedicated healthcare team as a Front Desk Receptionist, where you will play a vital role in delivering exceptional patient service and ensuring smooth daily operations at our CHC facilities. If you are personable, organized, and committed to providing a welcoming environment for patients and staff alike, we invite you to apply and become part of our supportive community. Key Responsibilities: - Greet patients and visitors in a professional, friendly, and hospitable manner, creating a positive first impression. - Perform a variety of clerical duties related to the day-to-day operations of the front office. - Update and organize patient information in charts accurately and efficiently. - Respond to inquiries and requests from staff and patients promptly and professionally. - Maintain professionalism and excellent customer service at all times with patients, caregivers, and staff. - Communicate clearly and distinctly during face-to-face interactions and over the telephone. - Answer a multiline telephone system in a courteous and professional manner. - Assist with appointment scheduling and maintenance tasks related to the Electronic Patient Management (EPM) system. - Support other administrative tasks as needed to ensure efficient front office operations. Skills and Qualifications: - High school diploma or equivalent required. - Previous experience in a healthcare or customer service setting preferred. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to handle multiple tasks efficiently and prioritize effectively. - Proficiency in using office equipment and basic computer applications, including EPM systems. - Professional appearance and demeanor. - Ability to maintain confidentiality and adhere to HIPAA regulations. Employee Benefits: - Vacation Time - Paid Leave - Medical, Dental, Vision, Life - Short-Term & Long-Term Disability - Accident & Critical Insurance - Retirement plan offered We foster a collaborative and growth-oriented environment where your contributions make a difference. Our organization values diversity, professional development, and a commitment to providing quality care. Join us and be part of a team dedicated to making a positive impact on the lives of our patients and community. Requirements:
    $29k-33k yearly est. 8d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Saint George, UT?

The average customer service advocate in Saint George, UT earns between $26,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Saint George, UT

$31,000
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