Service Planning Agent
Customer service advocate job in Saint Louis, MO
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Service Specialist
Customer service advocate job in OFallon, MO
VSM (Vereinigte Schmirgel-und Maschinen-Fabriken) was established in 1864 as a leading manufacturer of coated abrasives for the industrial processing of metal and wood-based materials. Headquartered in Hannover, Germany the company has grown to approximately 8000 employees worldwide, with approximately $150 million in sales. With over 10 international subsidiaries, VSM Abrasives Corporation is responsible for the United States market.
VSM Abrasives Corporation, a leading manufacturer of coated abrasives located in O'Fallon, MO has an immediate opportunity in our Customer Service department.
Customer Solutions Specialist
Essential Duties and Responsibilities: Others may be assigned as needed.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Respond promptly to customer inquiries.
Retain product knowledge to answer questions quickly.
Maintain records of customer interactions, transactions, comments, and complaints.
Provide customers and sales team with quotes.
Acknowledge and resolve customer complaints promptly; communicate and coordinate with colleagues as necessary to resolve issues and answer product questions.
Build sustainable relationships of trust through open and interactive communication.
Assist with placement of orders, refunds, or exchanges.
Qualifications:
Associate's degree in business.
Proficient in Microsoft Office Programs.
Advance skills in excel.
Proven customer support experience or experience as a Customer Service Representative.
Manufacturing experience is a plus.
Ability to remain calm under pressure or if a customer is upset.
Must be able to communicate in a professional manner.
Help with expediting sample orders to customers.
Ability to manage a high volume of written communication.
Ability to multi-task, prioritize and manage time effectively.
Strong phone communication skills with active listening.
Willingness to learn and support the team.
Must be able to do basic math skills.
What we can offer you: competitive wages, a great working environment, and full spectrum excellent benefits.
Find out why VSM is an employer of choice. Visit our website and apply online at:
***********************************
or email your resume to:
*******************************
.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
Vietnamese/Korean Bilingual Customer Support Representative
Customer service advocate job in Chesterfield, MO
Hi,
BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************".
Bilingual Korean/Vietnamese Customer Support Specialist
Location: Chesterfield, MO & Pittsburgh, PA
Responsibilities:
Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers
Provide patient care to accurately support pharma programs and triage to appropriate teams when required
Strive to meet and exceed structured performance targets.
Document all call information and data discovery according to operating procedures
Utilize Knowledge Base materials as a foundation for resolving inquiries
Maintain confidentiality of patient and proprietary information
Develop a working knowledge of company related security and privacy practices.
Participate in continued education on product changes, new features and product launches
Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
Requirements:
Bilingual Vietnamese required, with strong command of the English language
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required
Healthcare, pharmacy or other relevant industry experience strongly preferred
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours:
Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm
Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm)
Scheduling flexibility, as your schedule may change over time according to business needs
Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Paid time off, sick time & holidays
Paid parental/baby bonding leave
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
Customer Service Representative
Customer service advocate job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Customer Service Representative (Hiring Immediately)
Customer service advocate job in Saint Louis, MO
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Customer Service Account Representative
Customer service advocate job in Saint Louis, MO
Our client is currently seeking a Customer Service Representative that can be based in either St. Louis MO or Nashville TN. This is for an industry leading packaging manufacturer. The ideal candidate will have Customer Service experience within Manufacturing. This is not a Call Center position. This is more of an Account Representative. This position is Mon - Fri during the days. This position is responsible for receiving, resolving, and communicating solutions to customer inquiries or complaints. This role focuses on maintaining customer satisfaction through accurate order processing, effective communication, and completing administrative tasks for an assigned portfolio of customer accounts.
Interested Candidates should contact Lee Douglas at ************ or email a current resume to ******************
This job will have the following responsibilities:
Professionally engage with customers to understand and meet customer needs, offering advice and guidance on products and services, assisting customers in making informed decisions.
Receives and manages customer inquiries, delivering responses via phone calls and emails, efficiently addressing their concerns and resolving issues encountered.
Completion of Customer Complaint Forms (CCFs) for thorough issue documentation and follow-up, ensuring all complaints are properly addressed and resolved.
Oversee order fulfillment processes from entry to delivery, monitoring progress and addressing any issues or delays.
Manage various sales-related administrative tasks, including data entry, documentation, and reporting to support efficient operations.
Accurate entry of purchase order details into applicable systems, ensuring all information is correctly recorded for fulfillment and billing purposes.
Collaborate with internal departments, including but not limited to, sales services teams, production, logistics and sales to ensure seamless service delivery for assigned accounts.
Qualifications & Requirements:
High School Diploma - Associates Degree Preferred
2+ years' of Customer Service / Account Representative experience - Manufacturing Preferred
Maintains strict confidentiality and protects privacy of confidential/sensitive information.
Experience using Microsoft Office Suite (Word, Excel, PowerPoint), Visio, Outlook Email, and calendar.
Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
#JDP
Customer Accounts Advisor
Customer service advocate job in Saint Louis, MO
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Slot Service Specialist/Dual Rate Supervisor
Customer service advocate job in Saint Charles, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles.
Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property
Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times.
This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property.
Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity.
Provide cash handling service to casino patrons in your assigned areas of Casino Floor.
Responsible for assigned casino funds and proper handling of funds exchanges.
Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance.
Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities.
Ensure that the slot machines are operating properly, and all procedures are executed according to company policy.
Perform minor slot machine repairs not requiring a Slot Technician.
Assist casino patrons with general questions concerning the Casino.
Comply with all Company and departmental policies, procedures, and internal controls.
All other duties as assigned.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Service Specialist - Flexible Hours
Customer service advocate job in Arnold, MO
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, your personal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
Change oil
Check and refill fluids
Rotate tires
Test and replace batteries
Inspect and replace lights and wipers
Perform an 18-point maintenance check
And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
Compensation: $16.75 per hour weekly pay.
Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
English fluency in reading, writing, and speaking
We expect you can:
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Service Specialist
Customer service advocate job in Saint Louis, MO
Full-time Description
The Service Specialist assists and teaches Caring Solutions customers in all aspects of life in order to achieve their maximum degree of independence. The Service Specialist is expected to create and maintain a warm and caring environment and to ensure the health and safety of the customers at all times.
Salary Description $18-$20/HOUR
General Services Specialist
Customer service advocate job in Clayton, MO
This position is responsible for receiving shipments at the Central Receiving Dock and delivering packages to an assigned route of County buildings. You will start and end your workday in Clayton, MO. The typical starting salary is$15.18 hourly. In addition, we offer a comprehensive benefits package and a generous Paid Time Off (PTO) policy.To learn more about these and other County benefits, please visit Competitive Benefits - St. Louis County Website
Examples of Duties
* Assist third-party delivery drivers with unloading shipments in a safe manner
* Verify all shipments are complete and notes any shortages or damages on manifest
* Record all shipments on the daily receiving log and deliver all shipments within established time frame
* Assist departments with information needed regarding shipments and schedules
* Retrieve surplus inventory within the Government Center
* Operate motorized equipment associated with the delivery, loading and unloading of mail and supplies
* Handle all phone calls in a prompt, professional responsive manner
* Serve as back up for mail and courier services when necessary
* Perform any additional duties as assigned
Minimum Qualifications
* Equivalent to six months' experience in an office, storeroom, or warehouse involving mail processing, stocking inventory, and loading and delivering supplies
* Candidates must possess a current and valid driver's license
Additional Information
SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.
The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.
The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.
All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.
HOW TO APPLY: Applicants interested in applying for this position should visit our website at*************************************** We only accept On-line applications.
EQUAL EMPLOYMENT OPPORTUNITY POLICY: The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at ************** for more information on this policy.
St. Louis County
Division of Personnel, 7th Floor
Clayton, MO63105
*************
Relay MO 711 or ************
An Equal Opportunity Employer
Fax: **************
***********************
Customer Relations Specialist I
Customer service advocate job in Saint Louis, MO
Organization Profile The primary mission of Lutheran Church Extension Fund (LCEF) is to provide financial resources and related services for ministry, witness, and outreach of The Lutheran Church - Missouri Synod (LCMS). In so doing it shall raise funds primarily through the issuance of corporate notes and other debt instruments. Its assets shall be used exclusively for the following: To provide financing and services for the acquisition of sites; the construction of facilities; the purchase of buildings and equipment; operating expenses; professional church worker education; the residential housing needs of professional church workers; and other purposes approved by its governing board consistent with the ministry and mission of the Synod under policies approved by the Board of Directors of the Synod.
Reporting Relationship
The Customer Relations Specialist I reports directly to the Customer Relations Director.
Summary
The Customer Relations Specialist I is responsible for inbound and outbound calls with customers. This position responds to account inquiries, processes work, and routes work to appropriate teams to be processed. Tasks are executed following established processes and procedures, under general supervision.
Essential Job Functions
Manage inbound and outbound calls with customers to resolve questions, provide forms or documents or assist them in finding information on the website or through customer portals.
Assist customers with questions on current products and services or direct them where to find the information.
Assist customers in locating documents and information on the company website.
Fulfill requests and complete all paperwork needed for processing.
Engage with other departments to resolve customer situations.
Route work to appropriate teams to be processed through established processes and procedures.
Document call interactions according to established process.
Complex tasks or requests for exceptions are escalated for review and resolution.
Education and Experience
Minimum three year's experience working in a financial institution, call center, or customer service.
Series 63 license, or ability to pass the Uniform Securities Agent State Law Examination (Series 63) within 60 days of employment.
Associate's degree in business or related field, preferred.
Competencies (Knowledge, Skills and Abilities)
Knowledge of deposit and loan products and services. Understanding of IRA rules and regulations.
Learns new skills/information/processes easily and applies new knowledge quickly. Strong computer skills, including Microsoft Office. Ability to learn proprietary and non-proprietary software applications.
Aptitude for managing and diffusing difficult customer service situations. Communicates with empathy, tact, and respect.
Partner with others to engage in problem-solving. Ability to clearly articulate issues and concerns and recommend solutions.
Outstanding communication skills, both written and verbal. Ability to provide clear direction and feedback and can communicate effectively with various audiences and all levels of the organization.
Exercises discretion and judgment in confidential matters.
Strong organizational skills with the ability to prioritize and multi-task. Detail oriented with high degree of accuracy.
Results-driven with the ability to work well under pressure and under tight deadlines, and with minimal supervision.
Participates fully on assigned and adjunct teams, fosters a collaborative spirit, and builds collaborative networks with internal staff.
Is energized by change and welcomes new opportunities; quickly learns and adapts to change. Manages uncertainty and stress during change and rallies behind change initiatives.
Seeks self-development opportunities. Cooperates and participates fully in the coaching process and actively seeks continuous learning to improve personal and team performance.
Required to have a flexible work schedule, specifically covering LCEF's Customer Relations business hours.
Aligned with LCEF values and committed to LCEF mission and goals.
Supervisory Responsibility
None
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Customer Service Officer
Customer service advocate job in Jennings, MO
At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive - and that it's all driven by human intelligence. Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what's possible.
From manufacturing and engineering to cybersecurity and space, we're driving progress in some of the world's most important industries - and working together to build a future we can all trust.
Our Explosive Ordnance Systems team enables the Australian Defence Force through storage, distribution, maintenance and disposal of these systems, all across Australia. As a turnkey solution, we offer the opportunity to gain a holistic understanding of our business operations, creating huge opportunities for growth.
In this exciting site-based role, you will be responsible for providing outstanding customer service to all internal and external personnel, ensuring all administration tasks are completed and maintaining accurate data entry.
* Deliver comprehensive administration support
* Perform accurate and timely data entry to support operational efficiency
* Preparation of work orders
* Prepare and provide reports and documentation
* Provide quality customer service to internal and external customers and staff
* Manage and maintain the accurate operation of the inventory stock management system
Your Experience
On day one in this role, we'll expect you to bring the following skills, experience and behaviours:
* Advanced data entry ability
* Strong numeric, literacy, independent and comprehension skills
* Intermediate to advanced MS Word and Excel skills
* Experience in a customer service role
* Experience / knowledge in warehousing processes - desirable
* Experience working in a Defence environment - desirable
* Basic experience or working knowledge of dangerous goods - desirable
* Availability for local and interstate travel as required
As part of our commitment, we offer:
* Competitive remuneration (Insert WAGE EA) + Super + Profit Share
* ThalesFlex - Hybrid work environment
* Fitness Passport Discount - Access to a network of Gyms across AUS as cheap as $14.95 P/W
* Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
* Modernised Paid Parental Leave
* Veterans Leave
* Novated Lease options
* Family support through our partnership with Parents at Work
* Personal & professional training development opportunities
* Sonder - Wellbeing & Support Partner
We are recognised as a Family Friendly Workplace.
We are proud to be endorsed as a Work180 Employer, read more about our WORK180 endorsement.
Good to Know
Prior to being offered employment, you will need to complete pre-employment police and medical checks.
A Defence security clearance NV1 is also required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance.
Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website ********************************* In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role. The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role.
It's easy to dismiss the perfect opportunity if you don't see yourself as the perfect fit. If this role feels right - no matter your background or personal circumstances - please introduce yourself or join our community. We're committed to supporting a diverse workplace, and that starts here.
We're proud to be endorsed by WORK180 as an Employer for All Women, but we know there's always more we can do. We'll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.
Read more about our WORK180 endorsement.
Auto-ApplyPART-TIME HUMANE SERVICES REPRESENTATIVE - PET ADOPTION CENTER
Customer service advocate job in Saint Charles, MO
Apply Now JOB OVERVIEW: The purpose of this position is to provide the public with a high volume of pet adoption services and provides general clerical assistance to department staff. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into the computer.
* Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags.
* Inputs information into the computer.
* Answers, screens, and directs incoming telephone calls.
* Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits.
* Prepares correspondence, reports, and other documents as directed.
* Greets, directs, and collects fees from visitors.
* Receives, releases, and processes adoptions of animals entering the facility.
* Files vaccination documents, purchase orders, invoices, and other documents as directed.
* Educates the public on responsible pet ownership.
* Corresponds with animal control officers in the field using two-way radio and computer, dispatches calls.
* Process adoptions and disseminates information at special and off-site events.
* Accepts and approves adoption applications, researches information as needed.
* Dispatches animal control officers as needed.
* Assists with duties of Administrative Assistant in their absence.
* Assists in the preparation and record keeping of invoices, purchase orders, and public notifications.
* Assists in preparation and recording of payroll.
* Maintains animal records and files.
* Prepares bills for veterinarians and records information in ledger.
* Opens and distributes mail.
REQUIREMENTS:
* Requires graduation from a general or technical high school or equivalent.
* 3 years clerical experience involving customer service and record keeping required.
* Cashiering, teller, or related skills required. An equivalent combination of education, training and experience will be considered.
* Must be able to multitask efficiently.
* Ability to be a team player and communicate effectively with co-workers, supervisors and the general public, including dissatisfied citizens, is mandatory.
* Requires general computer skills and working skills in performing data entry and filing.
* Requires successful completion of computerized clerical skills testing as follows:
* Data Entry
* Microsoft Outlook
* Customer Service
Please call the Human Resources office at ************ to register for clerical testing to be completed online or in person.
If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at ************ for more information.
TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications.
This is a part-time clerical support position. Candidate should be available to work an estimated 18-20 hours per week. Typical hours would fall between 8:00 am and 6:30 pm, Monday - Saturday.
Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied.
St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
Appointment Center Representative
Customer service advocate job in Caseyville, IL
Job Description
Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth.
Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That's why Helitech has been the employer of choice for over 35 years - since 1987.
Position Overview:
We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance.
Position Qualifications
Previous experience in sales or customer service is preferred
Strong communication and interpersonal skills
Experience using CRM systems, multiple displays and typing experience
Ability to work in a fast pace, target driven environment; Must be able to multi-task
Professional demeanor and will to succeed
Responsibilities include:
Inbound/Outbound Calls
Communicating with customers via live chat, text, & email
Transcribing company voicemails
Scheduling sales & service appointments
Calendar Consolidation & logistics
Other miscellaneous tasks assigned by your supervisor or manager
Compensation & Benefits:
$18/hour with bonus opportunity that averages $500-$600 per month
Health, Dental, and Vision insurance
401(k) with company match
Paid vacation and holidays
Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.
Service Center Representative
Customer service advocate job in Lake Saint Louis, MO
Job Description
St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations.
SCC is looking for a full-time Service Center Representative to join our Student Services Department.
POSITION SUMMARY:
The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer the college's main phone number promptly and professionally.
Provide general information about the college, including admissions, programs, events, and services.
Direct calls to the appropriate departments or individuals based on the caller's needs.
Maintain an up-to-date directory of college departments, services, and staff.
Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department.
Keep accurate records of calls, including the nature of the inquiry and any actions taken.
Assist with other administrative tasks, such as managing the reception area and supporting other departments.
Maintain a high level of confidentiality regarding student and staff information.
Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information.
MINIMUM EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required.
Some college coursework preferred.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively.
PREFERRED EXPERIENCE:
Previous experience in a call center, customer service, or administrative role is desirable.
Experience in an educational setting is a plus.
St. Charles Community College is an Equal Opportunity Employer.
Pharmacy Customer Representative
Customer service advocate job in Chesterfield, MO
Pharmacy Customer Representative/Hub Relations Coordinator
Responsibilities:
Perform patient outreach to conduct patient enrollment, benefits coordination, financial assistance assessment, insurance verification and arrange delivery
Provide patient care to accurately support pharma programs and triage to a pharmacist when required
Place outbound phone calls to resolve routine and new issues with patients, doctors and insurers
Document all call information and data discovery according to operating procedures
Utilize proper escalation channels to meet patient needs & resolve open issues
Research required information using available resources
Maintain confidentiality of patient and proprietary information
Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering
Requirements:
High school diploma or GED required, Bachelor's degree strongly preferred
Customer service or inbound call center experience required
Appropriate industry experience is necessary
Strong verbal and written communication skills
Sound technical skills, analytical ability, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Strong technical aptitude and ability to learn complex new software
Location/Hours
Shifts: This is a full-time, 40-hour per week role. 3 shift options are available :
Rotating shifts between 8 AM - 4 PM CST, Monday - Friday OR
11::00 AM - 7:00 PM CST, Monday - Friday EST (fixed shift) OR
12:00 PM - 8:00 PM CST , Monday - Friday EST (fixed shift)
All shifts require a rotational Saturday shift 8:00 AM - 4:00 PM CST
There will be a required shift during the 8 week training period of 9 AM - 5 PM CST
Onsite full time position, located at 400 South Woods Mills Rd, Suite 100, Chesterfield MO
Perks:
Health Benefits, 401 K
Holiday pay
Overtime eligible
Casual dress code
Free Snacks
Customer Service Representative
Customer service advocate job in Edwardsville, IL
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.
Responsibilities
Handle Inquiries: Respond to customer questions and provide detailed information about our products and services.
Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.
Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.
Provide Support: Assist customers with enrollment processes and
guide them through our energy solutions.
Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.
Qualifications
Educational Background: High school diploma/GED required; a degree in a related field is preferred.
Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.
Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
Client Service Representative (Hiring Immediately)
Customer service advocate job in Saint Louis, MO
Seeking a dynamic professional for our sales development position eager to contribute to our company's expansion. Essential skills include effective persuasion to transform potential customer leads into qualified prospects. The ideal candidate will excel in prospecting on social platforms and initiating meaningful connections. Previous customer service or sales experience is preferred, along with strong negotiation abilities and a penchant for engaging with individuals both over the phone and in face-to-face interactions. If you are enthusiastic about launching a career in sales, we encourage you to apply today!
Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
Responsibilities
Attend Meetings and Events: Attend online and in-person meetings, trainings, trade shows, and sales events
Monitor Competition: Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers
Prospect Leads: Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events
Communicate with Leadership: Communicate with sales leadership to reach team goals and improve operations
Utilize Social Media: Strategize how to use social media like Facebook, LinkedIn, and other social media outlets
Qualifications
Customer Service Experience: Previous customer service experience is highly desired
Communication and Interpersonal Skills: Stellar communication, presentation, persuasion, interpersonal, and negotiating skills
Educational Background: High school diploma required, bachelor's degree preferred
Sales Process Knowledge: Understanding the sales process and how to enter information into
client databases desired
Organizational Skills: You are an organized, detail-oriented self-starter who loves contributing your team's goals
Compensation
$60,000 - $120,000 (Annually)
About Clae Goldman Team
Clae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. xevrcyc Join us and make a positive impact on the environment while helping your community.
Entry Level Vehicle Service Specialist
Customer service advocate job in Arnold, MO
ALL ROADS LEAD TO THIS OPPORTUNITY
The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way to our team. No matter where you've been or what you're looking for, discover how your road leads to Valvoline.
ROLE OVERVIEW: What you'll do to drive success
When you join us as an Entry-Level Lube Technician, yourpersonal and professional goals will be fueled by a friendly and collaborative team environment. Together, we'll help keep our guests safe on the road by providing top-tier customer service, while performing preventative maintenance services for their vehicles.
Your road to VIOC doesn't require previous automotive experience. Through our award-winning training program, we'll teach you how to:
Change oil
Check and refill fluids
Rotate tires
Test and replace batteries
Inspect and replace lights and wipers
Perform an 18-point maintenance check
And other preventive maintenance services
BENEFITS: What you'll gain to fuel your goals
We're committed to putting our people first in every way possible. That's why we offer a variety of benefits* to help you navigate and advance a better future.
Here's a look at some of our unique benefits:
Compensation:
Compensation: $16.75 per hour weekly pay.
Career Acceleration: Hands-on training for the potential to become a Service Center Manager within 18-24 months.
Debt-Free Education: 13 paid credit hours/year at WilmU, covering part-time enrollment over two semesters.
Life Balance: No late-night hours, holidays off, paid time-off availability, and back-up child and elder care.
Health Benefits: Medical, dental, and vision, plus prescription drug coverage with Health Savings Account contributions.
Employee Assistance Program (EAP): Quick, free, and confidential well-being support for all areas of life, including personal and work relationships, family, mental health, and legal issues.
Employee Perks: Company-provided uniforms and tools, 50% discount on VIOC automotive services, and 401(k) savings plans with a 100% match up to 5%.
QUALIFICATIONS: What you'll need to keep moving forward
From day one, you'll get hands-on training and support to thrive as a Lube Technician. All you need to do is bring your positive attitude, attention to detail, and passion for learning-and we'll help you every step of the way.
We seek team members with:
Schedule flexibility (Weekend availability is likely, but we ensure you don't work late nights or holidays)
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
English fluency in reading, writing, and speaking
We expect you can:
Stand for up to 8 hours, climb stairs, and occasionally lift up to 50 pounds
Crouch, bend, twist, and work with your hands above your head
Be comfortable working in a non-climate-controlled environment
Wherever you are, wherever you're going, your future starts here. Because given the opportunity and support, we know everyone has something different, meaningful, and exciting to contribute. This is your chance to join a supportive team that's willing to go the extra mile to help you succeed in your own way. So, bring your story, bring your goals, bring yourself-bring what drives you.
*Terms and conditions apply, and benefits may differ depending on location.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ...@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.