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  • Adobe Customer Journey Analytics Expert

    Pacer Group 4.5company rating

    Customer service advocate job in Saint Louis, MO

    Advanced data analysis & dashboarding (Tableau, Adobe Workspace) Adobe Customer Journey Analytics Business Practitioner Certification Experience creating custom projects in Adobe CJA Healthcare analytics experience Strong storytelling & visualization skills to influence design decisions
    $40k-75k yearly est. 4d ago
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  • Baggage Service Agent

    G2 Secure Staff 4.6company rating

    Customer service advocate job in Saint Louis, MO

    Meet and greet arriving passengers in the claim area; provide assistance and information to individuals meeting arriving passengers. Determine service needs of customers, providing assistance with all baggage issues, including lost articles, lost, damages and pilfered luggage. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Computer experience necessary. 3. Previous customer service experience preferred. 4. Must be 18 years of age or older. 5. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of passengers, client representatives and employees. 3. Must be able to sit, stand, lift, and/or bend throughout shift and be able to lift and carry up to 50 lbs. throughout the shift. 4. Must pass a pre-employment drug test. 5. Most complete a pre-employment criminal background check. 6. Must be able to read, write, understand and carry out instructions in English. 7. Must meet necessary requirements to obtain a security sensitive identification badge. 8. Must be able to verbally direct in English. 9. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: 1. Make baggage arrival announcements when customers arrive in the claim area providing information and instructions. Log each flight as bags are delivered to the claim area. Updates records with later arriving bag information. 2. Monitor the delivery of baggage and handle irregularities associated with the internal baggage process. 3. Initiates BMAS files for lost, damage and pilfered baggage. Updates BMAS files with information pertinent to the claim. Provides appropriate airport information as required. Monitors damage claims and make settlements. 4. Coordinate the return of lost and/or damaged luggage to customers. Prepare bag delivery orders and arrange for delivery using bag delivery services or other available means. 5. Process and secure unclaimed luggage, updates BMAS and create a BMAS on-hand record in SABRE. Coordinate on-hand bags, update BMAS desk requests, contact passengers regarding unclaimed baggage. 6. Coordinate with Ramp services regarding bag deliveries, missing bags. Update records with late arriving bag information. 7. Assist customers with Skycap requests. 8. Monitor baggage delivery and complete baggage delivery quality checklist. 9. Must be familiar with all FAA/Airline/Company regulations. 10. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work are and report maintenance needs. 11. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner. 12. Attend meetings and in-services as required. 13. Utilize appropriate communications channels and maintain records, reports and files as required. 14. Must be attired in proper uniform attire as directed by company officials and identification badges must always be visible. 15. Adhere to company policies and procedures and participate in achievement of company objectives. 16. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 17. Perform other duties as requested.
    $24k-29k yearly est. 4d ago
  • Bilingual Customer Support Specialist(Korean/Vietnamese)

    Blinkrx

    Customer service advocate job in Chesterfield, MO

    Hi, BlinkRx is currently hiring "Bilingual Korean/Vietnamese Customer Support Specialist" to work Fulltime with us. Interested candidates can share their resume to "*********************************". Bilingual Korean/Vietnamese Customer Support Specialist Location: Chesterfield, MO & Pittsburgh, PA Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Requirements: Bilingual Vietnamese required, with strong command of the English language High school diploma or GED required, Bachelor's degree strongly preferred Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software Location/Hours: Full time, 40 hrs/week (5x8), rotating Saturdays 1/month: 9am- 5pm Availability Monday-Friday across various shifts 8am- 9pm (including 8am-4pm, 9am-5pm, 10am-6pm, 11am-7pm, 12pm-8pm, and 1pm-9pm) Scheduling flexibility, as your schedule may change over time according to business needs Onsite: 400 South Woods Mill Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Paid parental/baby bonding leave Daily meal stipend for onsite marketplace Pre-tax transit benefits and free onsite parking
    $30k-44k yearly est. 3d ago
  • Customer Service Sales Representative

    Altyn Marketing LLC

    Customer service advocate job in Saint Louis, MO

    Job Title: Spectrum Sales Representative Job Type: Full-Time (40 hours/week) Pay: $60,000 $75,000 per year Schedule: 8-hour shifts (morning/evening), weekends required About the Role We are hiring entry-level Sales Representatives to promote Spectrum products in a retail store environment. This role offers paid training, performance-based promotions, and long-term career growth. Responsibilities Sell Spectrum products and services in a retail setting Greet customers and identify their wireless and entertainment needs Upsell and cross-sell plans, accessories, and bundles Meet or exceed sales goals Maintain a clean and organized store Work as part of a team to deliver excellent customer service What We Offer Competitive pay ($60K $75K) Paid training Fast promotion opportunities based on performance Team events, recognition programs, and travel opportunities Mentorship and leadership development Requirements Customer service or retail experience (preferred, not required) Strong communication skills Motivated, positive, and goal-oriented Flexible availability, including weekends Must be able to commute to St. Louis, MO 63101 Apply Now Qualified candidates will be contacted within 48 hours, or contact our HR Team *****************
    $60k-75k yearly 22d ago
  • Customer Service Representative

    Patient's Choice Medical

    Customer service advocate job in Saint Louis, MO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $27k-35k yearly est. 5d ago
  • BLV - Airport Operations Center Operator

    Avports LLC

    Customer service advocate job in Mascoutah, IL

    Airport Operations Center Operator REPORTS TO: Airport Operations Supervisor/ARFF Captain AIRPORT: Mid America St. Louis Airport The Airport Operations Center Operator (AOCO) plays a vital role in overseeing and supporting daily operational and security functions at MidAmerica St. Louis Airport. This position ensures compliance with established procedures and regulatory requirements, contributing to the safe, secure, and efficient operation of the airport. SKILLS AND KNOWLEDGE Must possess situational awareness, alertness and skill in detecting and recognizing safety hazards. Must have ability to understand and carry out instructions. Must be able to achieve or meet all training required and TSA 1542. Must achieve and maintain knowledge and skills related to airport operations, and related security duties. Ability to remain calm during stressful situations which may involve life-safety incidents DUTIES Perform tasks associated with the Airport Operations Center (AOC), terminal operations and other duties as assigned. Answering multi-line phone systems Monitoring and communicating on radio frequencies Monitor airport-wide fire alarm system Operate and Monitor CCTV system Accurately maintain daily logs Under the direction of the General Manager/Chief of Public Safety or Deputy Chief of Public Safety and the Shift Operations Supervisor/ARFF Captain, assist and participate in operations, life safety, and security activities at the airport and its facilities. Maintain all tools and equipment in good working condition. Accurately prepare reports as required. Assist in controlling vehicular and pedestrian AOA entry Maintain surveillance of the terminal and other buildings and provide general security of the Airport. Must obtain and maintain knowledge of the AEP, ACM, SICP, ASP, TSA 1542, and FAR 139, as well as any other relevant material for the position of AOC Operator. Contribute to the publication of relevant Notice to Airman (NOTAMS) for the Airport based on criteria established in the Airport ACM. As directed, review ID badge applications and verify accompanying personal identification (and immigration - if applicable) documents, - schedule and send notifications, ID badge printing and issuance. PROFESSIONAL EXPERIENCE / QUALIFICATIONS / EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS To perform this job successfully, the selected individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least eighteen (18) years of age. Must be a citizen or lawful resident of the United States. Must possess a high school diploma or equivalent. Must possess a valid motor vehicle operator's license throughout the employee's employment. Must pass a Transportation Security Agency (TSA) background check. A felony Driving Under the Influence (DUI) conviction will be disqualifying. Must be able achieve or have and maintain a current CPR and AED certification. Position involves shift work. COMPENSATION Competitive compensation package. NON-DISCRIMINATION COMMITMENT Avports policies focus on eliminating all discrimination based on gender, race, ethnicity, indigenous identity, disability, sexual orientation, and gender identity. Avports commitment to gender equality and non-discrimination focuses on issues related to equal opportunities and treatment for all women and men in the employees' recruitment, selection, promotion, compensation, and development processes. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee will occasionally be required to sit. The employee must regularly lift and/or move more than 75+ pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Infrequent US Domestic travel may be required. COGNITIVE DEMANDS Attention to detail and focus on quality Highest levels of integrity Ability to inspire, lead and motivate people, including him/herself and others Ability to gain and maintain trust among customers, staff, and stakeholders Ability to negotiate and gain consensus Ability to manage and resolve conflict in a productive way Calm, tactful, respectful, and diplomatic character Ability to work under situations of stress and with limited resources Excellent teamwork capabilities High degree of emotional intelligence and empathy REFERENCES Up to three positive references from previous employers and/or supervisors may be required
    $26k-35k yearly est. 7d ago
  • Customer Service Supervisor

    Roha

    Customer service advocate job in Saint Louis, MO

    From one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa, Vietnam, Indonesia, Thailand, China, Egypt, Brazil, Mexico & Australia. ROHA's products are marketed in more than 130 countries. Its portfolio includes natural extracts (oleoresins, juices and concentrates), an exclusive range of synthetic colors for the cosmetics and household goods industries, industrial colors, and animal feed additives. We are hiring Customer Service Supervisor Candidates must be based in St. Louis 5 days Working Reporting to Operations Manager Essential Duties and Responsibilities Order Processing Manage order processing from beginning to end, including order entry, order approval, pick tickets, packing slips, documentation and invoice creation, including uploading to customer respective portals Review R003 daily with manufacturing & procurement. Communicate delays or allocations directly to the customers and request a revised order with new dates Support the operations manager to develop and update written SOP's, to ensure all processes are documented and followed by the CS team Ensure accuracy with all EDI order processing and invoice submissions Customer Communication Handle complex or escalated customer complaints or issues related to CS processes and ensure prompt and satisfactory resolution Lead CAPA investigations and implement corrective actions for all CAPA findings related to the CS team Internal Coordination To be the main point of contact for customers' operational needs within ROHA, and coordinate with all internal personnel and departments for accurate, timely, and complete response to all customer needs and requests for orders. Keep respective Account Managers and Sales Director informed of all customer order issues, action plans, and resolutions. Team Supervision Monitor and document any performance, attendance, or conduct issues within the team as per company policies. Provide ongoing training and coaching to improve team performance and develop skills, including resolving customer issues and maintaining professionalism. Track and evaluate performance of each customer service representative, using SAP generated reports or similar metrics, providing constant feedback and conducting periodic performance reviews. Prepare and review reports on customer service performance metrics as designed by the operations manager monthly Perform additional duties that may be assigned by Management Follows all operating procedures, safety regulations, and policies and procedures set forth by the company in addition to all local, state and federal employment laws
    $32k-45k yearly est. 1d ago
  • Slot Service Specialist/Dual Rate Supervisor

    Ameristar Casino Resort Spa St. Charles 4.6company rating

    Customer service advocate job in Saint Charles, MO

    Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Always maintains a positive attitude while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles. Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a Team. Show interest in staying well informed about the department and the property Through teamwork with the Slot Leadership Team, ensure exceptional guest service and prompt response to guests' needs at all times. This is a uniformed position, which requires that Team Members are in compliance with uniformed appearance standards while on property. Must maintain the strictest confidence with any and all confidential information disclosed by an Ameristar entity. Provide cash handling service to casino patrons in your assigned areas of Casino Floor. Responsible for assigned casino funds and proper handling of funds exchanges. Respond to change lights on slot machines, service calls from Dispatch and help all customers needing change or other assistance. Notify the appropriate Ameristar staff members to render assistance outside the scope of your responsibilities. Ensure that the slot machines are operating properly, and all procedures are executed according to company policy. Perform minor slot machine repairs not requiring a Slot Technician. Assist casino patrons with general questions concerning the Casino. Comply with all Company and departmental policies, procedures, and internal controls. All other duties as assigned. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
    $28k-33k yearly est. 3d ago
  • Customer Support Representative - Full Time

    Dohrn Transfer 4.4company rating

    Customer service advocate job in Saint Louis, MO

    Dohrn Transfer is a leading Midwest LTL Carrier providing less-than-truckload, truckload, and value-added services throughout our 10-state service area. Join our team and become a part of our new growth and bright future! We offer competitive salary and a great benefit package in an exciting, rewarding industry. Dohrn is currently seeking a Full Time Customer Support Representative at our St Louis, MO terminal. Monday - Friday, hours can vary between 7:00am - 5:00pm Pay is $18.00/Hour Benefits: Health / Vision / Dental insurance, 401k matching, life insurance, short/long term disability and more. POSITION SUMMARY: To provide exceptional Customer Service and assist customers with inquiries and issues, acting as a liaison between the customer and the company. Responsibilities ESSENTIAL FUNCTIONS: Field inbound emails, chats and calls providing exceptional customer experience Respond to inquiries with excellent verbal & written communication skills Trace and monitor accounts to ensure on-time delivery Assist with scheduling pickups and completing deliveries Educate, when possible, self-service options available to Customers Act as a problem-solver to customer issues accurately & efficiently that arise throughout the day Conduct account research & document fulfillment request Perform other duties as needed Excellent communication and active listening skills. May require occasional travel Qualifications MINIMUM REQUIREMENTS High School education or equivalent Valid Driver License Excellent communication skills- verbal, written & active listening Excellent Mindset Detail-oriented Proficient in Microsoft applications along with proficient computer systems and data entry Excellent attendance Strong problem-solving and conflict-resolution abilities. Patience and empathy to handle stressful situations calmly. Ability to multitask, manage time, and stay organized. Ability to work both independently and as part of a team WORKING CONDITIONS/PHYSICAL REQUIREMENTS Primarily sedentary work, which involves sitting most of the time May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc; Visual Acuity including regular use of items including a computer screen or monitor Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers Talking and hearing required to communicate with and listen to others to share or receive information; Occasionally exposed to noise including telephone, office machinery, and conversations of others Dohrn Transfer Company, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity or expression, national origin, geographic background, physical and/or mental disability, protected veteran status, or any other classification protected by applicable law.
    $18 hourly Auto-Apply 18d ago
  • Customer Service

    Barron Sports 4.4company rating

    Customer service advocate job in Ballwin, MO

    Responsive recruiter Benefits: 401(k) 401(k) matching Competitive salary Employee discounts Flexible schedule Opportunity for advancement Training & development COMPANY AND CULTURAL DESCRIPTION: At Barron Sports, we're all about giving kids the chance to shine - whether in the water, on the mats, or on the dance floor. Located in the heart of Ballwin, MO, we're proud to offer top-tier programs in swim lessons, gymnastics, and dance that blend expert skill development with essential safety, confidence-building, and fun-because every family deserves the best! Picture yourself in a role where you can brighten someone's day, connect with families, and make a real impact in your community. At Barron Sports, you'll join a lively, fast-paced team that feels like family-full of supportive coworkers and a shared passion for helping kids “Build Skills For Life.” Ready to be the friendly face that welcomes our families? Let's make it happen! JOB DESCRIPTION: As a Barron Sports Customer Service Staff member, you'll be the heartbeat of our front desk, delivering top-notch hospitality to every family we serve. From guiding tours and managing enrollments across swim, gymnastics, and dance programs to handling payments and gift shop sales, you'll keep things running smoothly while being a trusted point of contact. Our staff embodies our commitment to spotless facilities and the friendliest service around-because first impressions matter! JOB RESPONSIBILITIES: Keep safety first, creating a welcoming and secure environment for all families Greet everyone with a smile, warm energy, and a welcoming personality-making every interaction a positive one Follow our streamlined procedures to manage check-ins, class inquiries (for Swim, gymnastics, dance, and more), payments, and family needs with ease Navigate tools like Google Suite, Microsoft Office, and our class management database like a pro Pitch in to keep customer areas sparkling clean and sanitized between professional cleanings Lean on mentors and leaders for guidance while growing your skills Be a team player who keeps a positive spirit flowing with colleagues Show up reliably for your schedule, offering families the consistency they count on Live the Barron Mission-bringing joy and support to our community every day PHYSICAL REQUIREMENTS: Stand or sit for extended periods with ease Tackle daily cleaning duties comfortably Thrive around pool areas, gym spaces, dance studios, and cleaning chemicals BENEFITS: Jump in with confidence thanks to our paid 6-week training program Enjoy scheduling flexibility designed to work with your lifestyle, whatever your goals or commitments Competitive hourly pay with opportunities for raises based on performance Snag sweet deals in our gift shops at Barron Sports Grow with us-opportunities for advancement within the company as you build your career Make a real, lasting difference in the lives of kids and families-priceless! Ready to dive, flip, or pirouette your way into an amazing role? Apply today and become the friendly face families love at Barron Sports! Barron is committed to providing an inclusive work environment and making hiring and advancement decisions based on qualifications, not protected characteristics. Compensation: $15.00 - $19.00 per hour Would you like a fun job working with kids and making a difference in our community? Would you like to work in a family atmosphere with supportive co-workers? Barron Swim School provides an active, fast-paced, and friendly environment. Our training program will make you a high-quality teacher. Choose a job that helps kids to “Build Skills For Life” and save lives! OUR MISSION To Motivate And Fascinate Children In Fitness And Learning To Give Each Child A Chance To Be Noticed To Enrich Self-Worth And Self-Esteem To Create A Safe And Positive Environment “Building Skills For Life” YEAR-ROUND EMPLOYMENT AND HOURS Year-round employment Minimum of two shifts per week No teaching experience necessary, we provide training Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.
    $15-19 hourly Auto-Apply 60d+ ago
  • Part-Time Customer Service Agent in St. Louis, MO

    Southern Airways Corporation 3.7company rating

    Customer service advocate job in Saint Louis, MO

    Surf Air Mobility is building a world where air travel is the most sustainable, affordable, comfortable, quiet, and fastest way to travel any distance. We have brought all of the pieces together in order to accelerate the next great revolution in aviation: electric flight. By unlocking affordable, more sustainable, personalized air transportation for everyone, Surf Air Mobility promises to bring aviation into the modern age. JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary representative in our airport stations. The position is responsible for handling all customer service activities, including greeting and checking in passengers, handling luggage, booking/re-booking flights, and assisting with passenger loading/unloading. KEY RESPONSIBILITIES Ensuring FAA, Airline and airport regulations are followed Enforcing safety/security measures and protecting sensitive zones Creating and modifying reservations Checking in guests; safely loading and unloading guests Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight Reviewing baggage tags for accuracy Calculating Weight/Balance and assigning seats in the plane accordingly. Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements Making announcements over a public address system Processing credit card payments Directing aircraft parking and dispatch on the ramp After additional training, towing aircraft to proper parking positions on the ramp Maintaining work area and mechanical equipment in proper order Great customer service attitude and a willingness to “find a way” as opposed to “I can't,” where applicable. Any other duties as assigned REQUIREMENTS Knowledge, Skills & Abilities: Excellent written and verbal communication skills Able to read, write and speak English effectively Able to maintain eye contact when speaking with customers Professional in appearance and manner Ability to learn, understand and communicate the terms of the company's Contract of Carriage Courteous in all interactions Able to interact effectively with passengers, co-workers and management Ability to maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in difficult situations Ability to diffuse stressful situations Detail-oriented and self-motivated QUALIFICATIONS Education: High school diploma or equivalent Miscellaneous Requirements: Valid driver's license and reliable transportation Computer skills - ability to learn reservation and phone systems, proficient with a PC Basic math abilities Ability to work within a 24/7 operation including holidays Ability to pass 10-year background check and pre-employment drug screen At least 21 years of age Authorized to work in the U.S. per the Immigration Act of 1986 Work Experience: Prefer at least 1 year of prior customer service experience Mental Requirements: Level 2 Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time Must be able to stand for extended periods of time Must be able to work in all weather conditions and in confined spaces Must have sufficient vision and ability to safely perform the essential functions of the position. Activity Approximate % of Time Sitting: 5 Standing: 70 Walking: 25 100% Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Varied: 100% Degree of Hand Eye Coordination Required: Computer: Varies Phone: Varies Photocopier, fax machine: Varies Approximate percentage of time incumbent spends in “on-the-job” travel, including commuting to regular work locations: less than 5% BENEFITS: Competitive Salary: Attractive compensation package based on experience. Health & Wellness: Full time team members are eligible to participate in comprehensive medical, dental, and vision plans. Additional benefits include air ambulance coverage, short-term disability, pet insurance, health savings accounts, company-paid life insurance and a retirement/ 401(k) plan. Eligibility for any benefit begins the first day of the month following 30 days of employment. Generous PTO plus paid holidays throughout the calendar year. Team member Discounts: As a member of the airline community, team members and immediate family members have access to the My ID Travel program. This program provides travel privileges on participating airlines, including: Flight tickets at a significant discount Discounts on hotels and resorts Car rentals at reduced rates Discounted cruises This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Surf Air Mobility participates in E-Verify.
    $23k-28k yearly est. Auto-Apply 14d ago
  • Customer Service Professional

    Spring-Green Lawn Care 4.3company rating

    Customer service advocate job in Saint Charles, MO

    We are Hiring! Benefits/Perks Flexible Schedules Competitive Compensation Careers Growth Opportunities Health Insurance Vacation Paid holidays Weekly paycheck Company OverviewFor more than 40 years, Spring-Green has been beautifying America's neighborhood lawns and landscapes, and we are proud to stand behind our work. We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Job SummaryUnder the direction of the Office Manager, answering service questions via phone calls, emails, and text. Communicating with branch personnel to assist in resolving service issues, selling lawn care services, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads, scheduling appointments. Responsibilities Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations. Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy. Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer Scheduling appointments Supporting employees in the field. Qualifications A high school diploma or general education degree (GED) required Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience Strong computer skills Quick learner Able to work independently and take initiative. Able to follow directions. Detail oriented Enjoy working in a fast paced, constantly changing environment. Bilingual is a plus Compensation: $16.00 per hour For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry's best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service. Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green franchised system. Each Spring-Green franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green franchisee posting the position.
    $16 hourly Auto-Apply 60d+ ago
  • Customer Service/Service Advisor

    Pump & Pantry Sales Associate/Customer Service In Kearney, Nebraska

    Customer service advocate job in Sullivan, MO

    The Service Advisor is responsible for communicating with customers about their vehicle repair needs and relaying information to the Service Technicians. Their duties include greeting customers and helping them determine repairs and relevant costs, maintaining up-to-date knowledge about Boss Shops range of services and contacting customers to update them about their vehicle's repair status. Pay Range: $16.00 - $25.00 per hour depending upon qualifications and experience. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Greets customers promptly and provides friendly competent customer service. Coordinates the service center's scheduling and workflow. Service writes for the location including but not limited to, creating estimates and work orders, finalizing payments, following all cash handling policies, and parts order and collecting for all jobs. Answers customer questions about service outcomes and consults with the Technicians as needed. Understands marketing and sales strategies to finalize all transactions. Consults with Technicians about needed repairs and communicates those needs with the customer. Comprehends the industry needs by increasing knowledge of products and services. Understands the customer's need and be able to communicate those needs to the Technicians and vice versa. Responsible for keeping all customer facing items cleaned, stocked, and up to date. Responsible for receiving merchandise, stocking, and updating pricing for all showroom products. Maintains a complete understanding of the Boss Shop Warranty process. Assigns work to all technicians within the guidelines of the company. Practices and adheres to all company safety policies and procedures to ensure a safe environment for employees and customers. Reports for work in a timely manner when scheduled. Additional Job Duties: Assists with other duties as assigned. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications Education and/or Experience (include certs or licenses needed): Retail or guest service experience preferred. Minimum Qualifications: Valid Driver's license and insurable to drive. Able to maintain working knowledge of parts inventory. Able to complete the Service Advisor New Team Member Training within the first 90 days of employment. Able to work on the computer system efficiently. Ability to read, write and perform math skills. Must possess a positive, enthusiastic attitude. Must be flexible with the ability to adapt to change when required. Demonstrates excellent communication skills. Ability to work a flexible schedule to meet the needs of the business, may require weekends and evenings. Must have reliable transportation and phone. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Service Advisor to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodation does not create undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk, and hear; occasionally sit, climb, or balance, stoop, kneel, crouch or crawl.
    $16-25 hourly Auto-Apply 20d ago
  • Customer Excellence Representative

    HOYA Group 4.4company rating

    Customer service advocate job in Columbia, IL

    Join The HOYA Vision Care Team! For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals. We are currently hiring a Customer Service Representative! Wage: $18/hour Shift: Monday - Friday 9:00am - 5:30pm Location: Columbia, IL What's in it for you? Health/Dental/Vision/Disability Insurance Tuition Reimbursement 401K plans PTO and Paid Holidays And more! What you'll do: Answer incoming calls from customers in a professional manner. Receive new orders, input Rx order correctly into DVI. Address and resolve customer requests and issues related to lab, lenses, services, pricing, product. Direct complaints concerning billing and services rendered. Refer complaints of service failures to designated department managers for investigation. Locate an order's current or past position in the facility by checking in computer system. Tag trays when necessary for expediting. Give estimated order completion times, monitor own “promise jobs,” and notify customers of delays. Document phone conversations in account notes in DVI. • Keeps abreast of products and availability. Qualifications: High School Diploma or GED 2 years of telephone customer service experience a plus Optical experience recommended Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
    $18 hourly Auto-Apply 36d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advocate job in Saint Louis, MO

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $27k-32k yearly est. 8d ago
  • Customer Service Advisor

    Radius Recycling

    Customer service advocate job in Saint Louis, MO

    Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful. Essential Functions: Promote the Pick-n-Pull Safety Culture. Be a team player. Work as a member of the team to help the team achieve its goals. Maintain a high level of integrity. Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions. Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times. Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc. Follow all company policies and procedures. Identify when customer interaction requires assistance from management. Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business. Additional duties as assigned. Qualifications: Must work safely at all times. Must have good people skills with an outgoing friendly positive attitude. Able to work retail hours including overtime, weekends and holidays. Must have reliable means of transportation. Must be able to read, write, and speak in the English language. Bilingual in Spanish a plus, but not required. Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts. Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers. Previous experience in a retail environment preferred but not required. Physical Activities Required to Perform Essential Functions: Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions. Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties. Vision must be sufficient to perform job functions safely as described above. Able to work on feet (stand and walk) for assigned work shift. Job Conditions: Exposure on a regular basis to outdoor weather conditions. Exposure to occasional noisy conditions and machinery operation. PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older. Radius Recycling participates in e-verify for all U.S. new hires. An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check. All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees. As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
    $27k-34k yearly est. 60d+ ago
  • Bilingual Spanish Call Center Specialist, ON SITE

    Blink Health 3.4company rating

    Customer service advocate job in Chesterfield, MO

    Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! Responsibilities: Receive inbound phone calls to resolve routine and new issues with patients, doctors and insurers Provide patient care to accurately support pharma programs and triage to appropriate teams when required Strive to meet and exceed structured performance targets. Document all call information and data discovery according to operating procedures Utilize Knowledge Base materials as a foundation for resolving inquiries Maintain confidentiality of patient and proprietary information Develop a working knowledge of company related security and privacy practices. Participate in continued education on product changes, new features and product launches Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes Location/Hours Full time 40 hrs/week; available shifts: 10AM-6PM OR 11AM-7PM OR 9AM-7PM Every 3rd Saturday, 8AM- 4PM Onsite: 400 South Woods mills Rd, Suite 100, Chesterfield, MO 63017 Benefits Medical, dental, and vision insurance plans that fit your needs 401(k) retirement plan Paid time off, sick time & holidays Pre-tax transit benefits and free onsite parking Requirements: High school diploma or GED required, Bachelor's degree strongly preferred Bilingual- Spanish Fluency is required Customer service or inbound call center experience required Healthcare, pharmacy or other relevant industry experience strongly preferred Strong verbal and written communication skills Sound technical skills, analytical ability, good judgment, and strong operational focus A passion for providing top-notch patient care Ability to work with peers in a team effort and cross-functionally Strong technical aptitude and ability to learn complex new software #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $36k-45k yearly est. Auto-Apply 6d ago
  • Customer Service Advisor

    Meckfessel Tire

    Customer service advocate job in Belleville, IL

    Job DescriptionBenefits: Monday - Friday Schedule Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Customer Service Advisor Job Summary: We are seeking Customer Service Advisorto join our team. The ideal candidate will be responsible for estimating repair costs, overseeing shop operations, managing the workflow of service technicians, and ensuring that all repairs are completed efficiently and to the highest quality standards while maintaining safety standards and providing excellent customer service. This position is perfect for an experienced technician seeking to shift from hands-on vehicle repairs and transition into estimating and overseeing repairs. The role requires strong customer service skills, a positive attitude, technical expertise, strong leadership and excellent communication skills to drive productivity, customer satisfaction, and shop profitability. Key Responsibilities: 1. Auto Service Estimation: Inspect and/or test drive vehicles to confirm customer concerns as needed. Prepare detailed, transparent, and fair service estimates for customers. Collaborate with service advisors and technicians to ensure estimates are accurate and align with customer needs. Stay updated on pricing for parts, labor, and related costs to maintain accurate estimates. 2. Leadership / Technical Duties: Supervise and coordinate daily activities of the auto repair team, including technicians, mechanics, and apprentices. Oversee workflow in the shop to ensure repairs and services are performed in a timely and efficient manner. Ensure all technicians follow safety protocols and maintain a clean, organized workspace. Provide guidance, support, and training to technicians to help them improve skills and productivity. Perform quality checks on completed work to ensure repairs meet customer expectations and industry standards. Resolve any technical or customer service issues that may arise. 3. Customer Interaction: Communicate with customers regarding repair status, timelines, and cost estimates. Address customer concerns, ensuring a high level of customer satisfaction and fostering repeat business. Explain technical details of repairs in a clear and customer-friendly manner. Advise customers on preventative maintenance and care for their vehicles. 4. Shop Administration: Maintain accurate records of repairs, estimates, and customer communications. Manage parts inventory to ensure necessary parts are on hand for repairs and minimize downtime. Ensure compliance with all legal, environmental, and safety regulations. Assist with scheduling and ensuring technician assignments are balanced appropriately. Assist in managing shop budgets, costs, and profit margins to ensure the profitability of the service department. Qualifications: Required: Strong teamwork skills, with experience working closely alongside colleagues in a family-run business. High school diploma or equivalent. Automotive trade certification (ASE or equivalent) is preferred. Proven experience (3+ years) in auto repair, service estimation, or similar roles. Strong technical knowledge of automotive systems, diagnostics, and repair procedures. Previous experience leading or supervising a team in a service or repair environment. Ability to accurately estimate repair costs and manage shop resources effectively. Excellent customer service and communication skills. Strong organizational and time-management skills. Preferred: Experience with automotive repair software (e.g., Mitchell, Alldata, or similar). ASE certification in relevant fields (e.g., Master Technician). Proficiency in using diagnostic equipment and tools. Familiarity with automotive industry trends and emerging technologies. Physical Requirements: Ability to lift and carry up to 50 lbs. Ability to stand for long periods and work in various weather conditions. Comfortable working with hands-on tasks, including using power tools and diagnostic equipment. Compensation and Benefits: Competitive wages based on experience. Health, dental, and vision insurance. Paid time off (PTO) and holiday pay. Retirement savings plan. Employee discounts on parts and services. Monday - Friday hours. This role offers an exciting opportunity for an experienced Service Estimator / Service Advisor to lead a high-performing team in a fast-paced environment. If you are passionate about automotive service and enjoy providing excellent customer experiences while maintaining operational efficiency, we want to hear from you!
    $27k-34k yearly est. 24d ago
  • HUMANE SERVICES REPRESENTATIVE / PET ADOPTION CENTER

    St. Charles County, Mo 4.3company rating

    Customer service advocate job in Saint Charles, MO

    Apply Now JOB OVERVIEW: The purpose of this position is to provide clerical assistance to the Division, enter data into computer, assist the public with intakes and adoptions, answer direct inquiries from the general public and promote responsible pet ownership. This position acts under the supervision of the Administrative Assistant. RESPONSIBILITIES: * Verifies accuracy of Rabies Vaccination Certificates and enters data into computer. * Receives and codes Rabies Vaccination forms. Verifies rabies vaccination tags. * Inputs information into the computer. * Answers, screens, and directs incoming telephone calls. * Accepts returned traps or equipment, verifies condition with kennel staff, returns trap deposits. * Prepares correspondence, reports, and other documents as directed. * Greets, directs and collects fees from visitors. * Receives, releases, and processes strays, surrendered and adoption animals. * Files vaccination documents, purchase orders, invoices, and other documents as directed. * Educates the public on responsible pet ownership. * Corresponds with Animal Control officers in the field using two-way radio and computer, dispatches calls. * Process adoptions and disseminates information at special and off-site events. * Accepts and approves adoption applications, researches information as needed. * Dispatches animal control officers as needed. * Assumes duties of Administrative Assistant in their absence. * Assists in the preparation and record keeping of invoices, purchase orders, and public notifications. * Assists in preparation and recording of payroll. * Maintains animal records and files. * Prepares bills for veterinarians and records information in ledger. * Opens and distributes mail. * Assists with cleaning kennels, picks up after cats or dogs, handles some animals. * Cannot telecommute. * Other duties as assigned. REQUIREMENTS: * Education * General/tech high school diploma or GED equivalent * Job Experience * 1-3 years of experience, with 2 years of clerical experience. * Knowledge, skills, and abilities * Training including some record keeping, customer service, and/or book-keeping training. * Must have basic computer skills. * Some knowledge of domestic animal behavior and breeds of dogs and cats helpful. * Must be able to work a flexible schedule as needed including some Saturdays. * Requires successful completion of computerized clerical skills testing as follows: * Data Entry * Microsoft Outlook * Customer Service * Please call the Human Resources office at ************ to register for clerical testing to be completed online or in person. If you completed clerical testing prior to 8/13/25, please note that our clerical testing has changed, and you may be required to retest. Please contact Human Resources at ************ for more information. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. TO APPLY: All applications must be submitted using the APPLY NOW link above. We do not accept faxed, e-mailed or print applications. This is a full-time position which includes a full range of benefits including Paid Time Off, Extended Medical Leave, Holidays, Employee Health, Dental, Life, Disability, Retirement, and Tuition Assistance programs. Applications will be accepted on a continuing basis until the position is filled or a sufficient number of qualified candidates have applied. St. Charles County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. St. Charles County is a drug and alcohol-free workplace. A pre-employment drug screen is required for all positions.
    $27k-30k yearly est. 16d ago
  • Service Center Representative

    St. Charles Community College 3.5company rating

    Customer service advocate job in Lake Saint Louis, MO

    Job Description St. Charles Community College (SCC) is located just west of St. Louis, in the heart of growing St. Charles County. At SCC, we have a passion for student success. We serve a growing diverse student population, and we are committed to increasing the diversity of our faculty and staff who will help prepare our students for a global society. Qualified candidates will have demonstrated success in serving diverse student populations. SCC is looking for a full-time Service Center Representative to join our Student Services Department. POSITION SUMMARY: The Service Center Representative is the first point of contact for incoming calls to St. Charles Community College. This position is responsible for answering the college's main phone number, providing accurate information, and directing calls to the appropriate departments. The ideal candidate will have excellent communication skills, a customer-focused attitude, and the ability to handle a high volume of calls efficiently and courteously. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer the college's main phone number promptly and professionally. Provide general information about the college, including admissions, programs, events, and services. Direct calls to the appropriate departments or individuals based on the caller's needs. Maintain an up-to-date directory of college departments, services, and staff. Handle inquiries and resolve issues when possible, escalating complex issues to the appropriate department. Keep accurate records of calls, including the nature of the inquiry and any actions taken. Assist with other administrative tasks, such as managing the reception area and supporting other departments. Maintain a high level of confidentiality regarding student and staff information. Continuously improve knowledge of college programs, policies, and procedures to provide accurate and helpful information. MINIMUM EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Some college coursework preferred. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multitask and manage time effectively. PREFERRED EXPERIENCE: Previous experience in a call center, customer service, or administrative role is desirable. Experience in an educational setting is a plus. St. Charles Community College is an Equal Opportunity Employer.
    $34k-40k yearly est. 6d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Saint Peters, MO?

The average customer service advocate in Saint Peters, MO earns between $27,000 and $38,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Saint Peters, MO

$32,000
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