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Customer service advocate jobs in Santa Maria, CA

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  • Customer Service Representative - State Farm Agent Team Member

    Julia Tipolt-State Farm Agent

    Customer service advocate job in Solvang, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Paid time off Opportunity for advancement Training & development State Farm Customer Service Role Now Inviting Candidates to Apply Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers. Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. When it comes to making responsible insurance and financial decisions, people procrastinate and purchase inferior products. People purchase insurance and financial products that lack the most important benefits. These people need our help to make better and more responsible decisions. We are hiring new team members who have a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. YOU are Results oriented and goal driven and can work independently without close supervision. wanting an opportunity to be a part of something that is lasting. Interested in being trained to serve customers and pivot to additional products. confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future. Able to imagine success then create it. You dont blame other people and circumstances for your challenges. A people person and have a strong desire to help them. intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Able to show how your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. Discipline enoughto get distracted by unproductive activities. Able to see that servicing and growing customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. Able and willing to serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. Willing to put customers needs first and based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can keep them as a customer, because they trust you and your service, not price. If YOU have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: You have taken advantage of the strong leadership and coaching from your previous mentors or have decided you need one. You are ready to execute the tried-and-true model that proved successful for many other State Farm team members. Your income is above and beyond what you could have ever imagined. You help your clients build solid financial futures. You are excited about the retirement income you are building for yourself and your family. Career Benefits: Base Salary plus a very lucrative commission program. Retirement Plan including Health benefits. Great bonus potential for top performers Incentive paid travel opportunities Paid time off - vacation, personal time, sick time and Holidays paid Outstanding preparation if you aspire to be a State Farm agent in the future Extensive training available
    $32k-42k yearly est. 2d ago
  • Bilingual Customer Care Specialist (Level 1) West Coast - English and Spanish

    Kate Farms

    Customer service advocate job in Goleta, CA

    Kate Farms is a company with heart. Our company was founded on the belief that good nutrition leads to good health, and good health opens the door to endless possibilities. That's why our mission is to make nutrition the cornerstone of healthcare so people can live their best lives. We are a medical food company that makes complete nutrition formulas for people who have a medical need for liquid nutrition. Kate Farms works to be the place where a diverse mix of talented individuals want to come, stay, and do their best work. Ensuring a diverse and inclusive workplace where we learn from each other is at the core of Kate Farms' values. We are an equal-opportunity employer and fully focused on equality; we believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other fascinating characteristics that make us different. We invite you to do the best work of your life with us at Kate Farms. POSITION OVERVIEW The Customer Care team provides excellent support for customers on their wellness journeys, helping them live their best lives. The Level 1 Customer Care Specialist has a unique mix of excellent interpersonal skills, including strong written and verbal communication, technical aptitude, empathy, and a genuine desire to help customers. You will assist Kate Farms customers with eCommerce-related questions and product information, quickly identify issues, and determine the best course of action for resolution. * This role is requiring someone to work West Coast Hours and must be verbally fluent in English and Spanish. WHAT YOU WILL DO Customer Support & Communication * Effectively interact with customers via phone, webform, and chat to provide clear, accurate information in an empathetic manner. * Listen attentively and demonstrate patience and understanding in all customer interactions. * Anticipate customer needs and proactively suggest resolutions tailored to individual requests. * Use proper communication procedures, guidelines, and policies. Problem Resolution & Performance * Quickly identify customer issues and determine appropriate solutions. * Meet or exceed performance expectations, including Customer Satisfaction scores, quality scores, and customer resolution times. * Effectively use Customer Care technology platforms to assist customers and capture relevant data. * Adapt to changing workflow processes and accommodate shifting priorities. Team Collaboration & Improvement * Contribute ideas to improve team processes and customer experience. * Participate in team meetings and training sessions. * Seek to understand the impact of your work on business goals. * Collaborate with team members to ensure consistent, high-quality customer service. Operational Excellence * Manage multiple priorities and goals depending on levels of urgency. * Meet deadlines through efficient time management. * Stay focused during peak volume periods while handling tasks simultaneously. * Proactively work to minimize mistakes and pay close attention to detail. WE ARE LOOKING FOR SOMEONE WHO * Bachelor's Degree in English, Spanish, Communication Studies, Humanities, or equivalent experience. . Must be verbally fluent in English and Spanish, as well as possess excellent grammar skills in both languages. * 0-1 year of customer service experience in a service-related role; experience in healthcare, wellness, or mission-driven organizations preferred. * Proficient with technology platforms; ability to learn and navigate new systems quickly (Salesforce experience a plus). * Excellent written and verbal communication skills with strong problem-solving and analytical abilities. * Empathetic, detail-oriented, and highly organized with sound judgment and decision-making skills. * Self-motivated, adaptable, and able to manage workload independently while collaborating effectively in a team environment. * Eager to learn, grow, and contribute to a positive customer experience. * Flexible to work core business hours (8am-5pm EST), varied shifts, and holidays as needed. * Quiet, private home workspace with reliable high-speed (25+ Mbps) wired internet connection. * Strong commitment to company mission and values. * Ability to work independently and collaboratively in a fast-paced, dynamic environment. * Respectfully shares and accepts feedback willingly from all levels of the organization. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Effectively handle lifting of various objects weighing up to 12 pounds. * While performing the essential functions of the job, the employee will be required to bend, stoop, kneel, reach, and climb stairs. * Possess the ability to sit at a computer for extended periods of time. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position will work in a home/office environment with regular trips to the corporate office. Compensation for this role is in the form of base salary plus a variable component that together comprise the On-Target-Earnings (OTE). The typical starting salary range for new hires in this role is listed below. This range represents the lowest to highest salary range we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Please note that base pay offered may vary depending on factors including your geographic location, job-related knowledge, skills, and experience. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. All job offers are contingent upon successful completion of background verification. $24.00 / hour - $26.00 / hour USD For full-time salaried or hourly workers, our total rewards package also include the option to enroll in a company-matched 401k plan, as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Employees will also receive a generous PTO benefit with a starting accrual of 15 days per year (prorated upon hire and increased by tenure), two weeks of paid "Refresh" leave, 80 hours of paid sick leave annually, and 11 paid holidays throughout the calendar year. Kate Farms offers a range of other benefits offered with an emphasis on employee well-being such as paid disability leave, paid parental / pregnancy leave, Flexible Spending Accounts (FSA), tuition reimbursement, an Employee Assistance Program, and more. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization as directed by the management of the company.
    $24-26 hourly 4d ago
  • Sales and Customer Service Associate

    PPI Associates 4.9company rating

    Customer service advocate job in Santa Maria, CA

    At PPI Associates, we strive to connect communities with each conversation. More than campaigns and quotas, our work with Frontier Communications is about connection. Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch. We build trust, answer questions, and turn technical details into stories people understand. Because for us, it's not about selling a product; it's about making life a little easier. So imagine helping families stay in touch, entrepreneurs keep their business running, and grandparents stream their grandkids' recitals - all in a day's work. As a Sales and Customer Service Associate for Frontier Communications, you'll do more than sell services: you'll build trust, answer questions, and make life a little easier for every customer you meet. If you love helping people and making someone's day brighter, you'll fit right in. Ready to connect communities while launching a sales career? APPLY NOW and make an impact with Frontier! Sales and Customer Service Associates Are Responsible For: Driving direct-to-consumer sales for Frontier Communications by actively seeking out and engaging with potential residential customers Engaging with customers in neighborhoods through proactive outreach and on-site interactions to understand their telecommunication needs Presenting tailored product solutions based on customer needs by carefully assessing their current services and identifying opportunities for improvement or new offerings Utilizing in-depth product training to inform sales interactions, ensuring accurate and comprehensive information is provided to customers regarding Frontier Communications' services Employing a consultative sales approach to build rapport and trust, focusing on understanding customer challenges and offering solutions that genuinely benefit them Identifying and cultivating new customer relationships through networking, referrals, and strategic outreach to expand Frontier Communications' customer base Achieving and exceeding sales targets and quotas by consistently applying effective sales strategies and maintaining a high level of performance Contributing to measurable growth and customer satisfaction by not only closing sales but also ensuring a positive customer experience that leads to long-term loyalty and positive referrals Sales and Customer Service Associates should possess these attributes: High school diploma or equivalent (required) Bachelor's degree in Marketing, Communications, or a related field (a plus) Prior experience in sales, customer service or any client-facing roles Excellent communication and interpersonal skills Strong organizational and multitasking abilities Comfortable in a commission-based environment Able to handle rejection gracefully Reliable transportation with a good driving record High performance equals high pay-this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages
    $33k-42k yearly est. Auto-Apply 3d ago
  • Customer Service Representative Join a Stable, Family-Owned Company

    Brezden Pest Control

    Customer service advocate job in San Luis Obispo, CA

    Full-time position with great pay, strong benefits, and long-term stability on the Central Coast. Compensation: $20$25 per hour (Full-Time, Not Remote) About the Role Brezden Pest Control, a respected family-owned business in San Luis Obispo, is seeking a Customer Service Representative to support our Pest Department. This position is ideal for someone who is organized, dependable, and takes pride in delivering quality service. Youll be the hub of communication between customers, technicians, and management ensuring smooth, efficient operations every day. Key Responsibilities Professionally handle and direct customer calls Schedule and confirm service appointments Prepare and process billing and invoices Support field technicians with scheduling and dispatch coordination Qualifications Strong organizational and multitasking skills Excellent written and verbal communication Proficiency with Microsoft Office and CRM tools Previous administrative or customer service experience preferred Compensation & Benefits $20$25 per hour, depending on experience Health insurance, paid vacation, and sick leave 401(k) with company match, profit sharing, and disability coverage Why Brezden Pest Control Weve built our reputation through decades of quality service and employee commitment. Join a company where your reliability and professionalism are valued and where your career can thrive. Compensation details: 20-25 Hourly Wage PI80b2d9a1cec0-31181-38895639
    $20-25 hourly 7d ago
  • Community Service Specialist I (CSS I)

    California State University System 4.2company rating

    Customer service advocate job in San Luis Obispo, CA

    Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services. The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety. Key Qualifications * Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns. * Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms. * Assist in the education, intervention, and enforcement of campus policies and regulations. Education and Experience * High school diploma or equivalent and three months of related experience. Licenses, Certificates, Credentials * Possession of a valid Driver's License or the ability to obtain one by the date of hire. * Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university). * Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department. Salary and Benefits Anticipated Hiring Range: $48,672 - $54,804 annually Classification Range: $41,532 - $60,516 annually Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. Advertised: Oct 13 2025 Pacific Daylight Time Applications close:
    $48.7k-54.8k yearly 47d ago
  • Community Service Specialist I (CSS I)

    Cal Poly 4.1company rating

    Customer service advocate job in San Luis Obispo, CA

    Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community. Department Summary Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services. The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety. Key Qualifications Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns. Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms. Assist in the education, intervention, and enforcement of campus policies and regulations. Education and Experience High school diploma or equivalent and three months of related experience. Licenses, Certificates, Credentials Possession of a valid Driver's License or the ability to obtain one by the date of hire. Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university). Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department. Salary and Benefits Anticipated Hiring Range: $48,672 - $54,804 annually Classification Range: $41,532 - $60,516 annually Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days.
    $48.7k-54.8k yearly 60d+ ago
  • Customer Service Representative

    Marborg Industries

    Customer service advocate job in Santa Maria, CA

    JOB TITLE: Customer Service Representative Work onsite (No remote work) Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment. DUTIES AND RESPONSIBILITIES include but are not limited to the following : Professionally handle a high volume of incoming calls and inquiries. Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions. Works with customers on all commercial and residential “Go Backs, “Misses”, and general driver communication follow-up. Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off. Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation. Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services. Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services. Initiate the Batch Print process for all work orders for the next day and distribute accordingly. Backs up and supports other office personnel when they are unavailable. Audits paperwork to ensure that the service required was received by the customer. Dispatches as needed to respond to incoming service orders and resolve route and service issues. Possess a strong knowledge of internal processes, and understand the correlation and link between all business units. Uses a database system to gather and input notes, changes, or work order actions in customer accounts. Meets or exceeds service quality and productivity goals set for the position. Attends mandatory training to enhance system and equipment knowledge and customer service skills. Communicates inter-departmentally with Santa Barbara offices via email; phone, and chat Performs other duties as assigned. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE: A minimum of 2 years of experience in a high-volume Call Center is required. Proficient in building trusting relationships with customers and being attentive to their needs. Customer-focused and exceptional listening abilities. Ability to effectively make quick, sound decisions. Professional phone and email etiquette. Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing. Work efficiently and effectively, both independently and as a team, to meet MarBorg's customer service standards. Proficiency in the use of Microsoft Office software. Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone. Keying data entry efficiently and accurately with proficiency in typing/keyboard is required. Bilingual English and Spanish skills a plus. EDUCATION and/or EXPERIENCE: High School diploma or general education degree (GED); and two years of related customer service experience are required. CORE COMPETENCIES: Doing Good: Maintains and promotes integrity and values in the conduct of all activities. Making Good: Takes responsibility and ownership for a problem, project, or issue. Treating Our People Well: Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment. Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction. Safety Matters: Actively participates in creating a safe and healthy workplace for our employees and our customers. Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day. JOB SPECIFIC COMPETENCIES: Active Listening, Attention to Detail, Calm Under Pressure , Caring, Communication, Conflict Resolution, Teamwork LANGUAGE SKILLS: Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision. WORK ENVIRONMENT: We are a drug-free & alcohol-free work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.
    $32k-42k yearly est. Auto-Apply 11d ago
  • (7881) Santa Maria: Customer Service Rep

    Domino's Franchise

    Customer service advocate job in Santa Maria, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 11d ago
  • Customer Service Representative

    Chevron Stations

    Customer service advocate job in Santa Maria, CA

    Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI#: 1974 Station Address: 3580 Santa Maria Way, Santa Maria CA, 93455 Job Expectations: Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures Follow federal law and company standards on carding customers for all age restricted products sold at the stations. Work professionally with vendors and contractors. Regular and punctual attendance is expected. Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy. Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) May perform other duties as assigned by management. Requirement/Qualifications: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. Strong attention to detail. Ability to handle challenging situations professionally and exercise exceptional judgement. Ability to work both independently and in team settings. Must possess required up-to-date food handling certificates, as required by law (in specific locations only). Cooking/Restaurant experience preferred Supervisor Responsibilities: This position has no supervisory responsibilities Travel: Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: Ability to stand and walk for long periods of time on hard and uneven surfaces. Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions during daylight hours. Moderate exposure to walk-in coolers and freezers at 34 F or lower. Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $18.00 - $19.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
    $18-19 hourly Auto-Apply 60d+ ago
  • Behavior Intervention Services Specialist

    San Luis Obispo County Office of Education

    Customer service advocate job in San Luis Obispo, CA

    San Luis Obispo County Office of Education See attachment on original job posting Required: 1. Bachelor's degree or higher in psychology, education, or related field. 2. Coursework in applied behavior analysis (ABA), school counseling and/or other educational field. 3. Certified as a Board Certified Assistant Behavior Analyst (BCaBA) or Board Certified Behavior Analyst (BCBA), Registered Behavior Technician (RBT) or current enrollment towards certification, or any educational certification (PPS, Teaching Credential, etc.). 4. Two or more years of experience working with students with special needs in a classroom or similar learning environment using behavior modification, management, and functional analysis. 5. First Aid and CPR certification (provided by SLOCOE) must be obtained within 130 days of employment. 6. Non-Violent Crisis Intervention Certification (provided by SLOCOE) must be obtained within 130 days of employment. Desired: 1. Emergency 30 Day Sub Permit or eligibility and willingness to apply. REQUIRED DOCUMENTS IN ADDITION TO APPLICATION:
    $39k-64k yearly est. 60d+ ago
  • Aviation Front Desk Customer Service Representative

    Atlantic Aviation FBO Inc.

    Customer service advocate job in Goleta, CA

    Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
    $32k-42k yearly est. 37d ago
  • Customer Service Representative

    Hassan & Sons Inc.

    Customer service advocate job in Buellton, CA

    Job Description BASIC PURPOSE: Under the general direction of the Station Manager and Area Manager, the Customer Service Representative assists in carrying out the company's day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. The Customer Service Representative is responsible for maintaining a clean and visually appealing food mart that is well stocked with a variety of quality food and beverage options. ESSENTIAL FUNCTIONS: Customer Service Duties · Welcome and make eye contact with all customers when they enter the store (Ex. “Welcome to Chevron”) · Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with customers. · Performs the Four Steps of Customer Service with all customers to ensure an excellent Mystery Shop review and total customer satisfaction. · Offer current promotional items to all customers. · Offer credit card application and information to all customers. Visual Communications · Stock and maintain all displays and coolers to ensure they are visually appealing to customers. · Make sure all promotional signage is in good condition and displayed in key areas to maximize effectiveness. · Ensure that all prices are displayed correctly for each product. · Make sure all damaged and expired items have been removed from the shelf and set aside for the Station Manager. · Keep the food and beverage area clean, neat, and well stocked with all necessary items. Food and Beverage Handling · Make sure all hot food and beverage items are fresh and properly prepared at the correct temperature. · Sanitize all coffee and fountain machines, roller grills, and all other machines and equipment that come into contact with hot foods and beverages. Cash Handling · Accurately conduct all cash, debit, credit transactions on cash register (POS). · Preform simple math calculations. · Make sure all money is dropped in the safe according to company policy and procedures. Maintenance/Cleanliness Duties · Maintain the outdoor equipment (pumps, water bucket and squeegees, paper towel dispenser). · Removes and disposes of trash and debris outside/inside. · Sweep and Mop floors. · Clean station restrooms. Miscellaneous · Follows Shift Duties schedule for correlating shift. · Check for valid identification for all credit card transactions and age restricted items (Lotto/Tobacco/Alcohol). · Understands how the car wash operates and how to reset it if needed. (Only applicable for locations with car wash.) · Performs all other duties assigned. JOB QUALIFICATION REQUIREMENTS: The incumbent must be able to work any shift, Sunday - Saturday to support the company's business needs. He/she must be able to effectively communicate. The incumbent should demonstrate effective verbal communication skills and have excellent follow through. Knowledge/Experience: High school diploma or equivalent preferred. Basic aptitude and understanding of POS preferred. Some customer service experience is preferred. Excellent communication and interpersonal skills are required. Adaptability, multi-tasking and sound decision making abilities are required and essential to the success of this role. Computer proficiency is also required. Software, Tools and Equipment: You may be required to use and familiarize yourself with the following software, tools and equipment that are essential to the job: Computer w/ internet and e-mail capabilities, Microsoft Excel, step ladder, car wash, coffee brewer, fountain machine, cappuccino machine, convection oven, roller grill, and all chemicals associated with general maintenance and cleaning. Other Requirements: As a team member you will represent Hassan & Sons. While you are on the job, Hassan & Sons expects you to wear clothing and accessories that are appropriate in a professional business environment. If a uniform is required, you are expected to wear it. Refer to Hassan & Sons, Inc. Appearance & Image Guide for additional information. PHYSICAL AND VISUAL ACTIVITIES: Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting of materials. Frequent lifting, grasping, and carrying materials and equipment up to 50 lbs. Proficient hand/eye dexterity is essential to operate cash register (POS) and to stock displays and coolers. Must be able to communicate well enough to receive instructions and provide information to others. Must be able to work inside and outside in all types of weather. The above describe the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job. WORKING ENVIRONMENT: Gas station with food mart.
    $32k-42k yearly est. 28d ago
  • Customer Service Representative

    Conversio Health 3.7company rating

    Customer service advocate job in San Luis Obispo, CA

    Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus. Responsibilities: • Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company. • Provide outreach to potential patients, verify information and complete intake form. • Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf. • Ensure that all Local, State and Federal laws are being followed. • Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality. • Maintain a high work ethic, including attendance and professionalism in all areas. Minimum Qualifications: • Minimum 1 year telephonic customer service and/or telephonic sales experience. • Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts. • Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales. • Must have demonstrated professional demeanor. • Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks. We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
    $11.5 hourly 60d+ ago
  • CA - ATV Customer Service Rep at Oceano Dunes - SUNBUGGY 2025

    Sunbuggy

    Customer service advocate job in Oceano, CA

    SPEND YOUR DAYS ON THE BEACH! ATV Rental Customer Service Rep JOB DESCRIPTION Reports ToThe CSR will report to the Store Manager. Job OverviewMaintain knowledge of the different rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Coordinate with the “Store Manager” to take new reservations and check in customers with existing reservations Responsibilities and DutiesResponsibilities and duties of CSR Maintain a neat appearance of work area and Participate in keeping store area clean. Prepare paperwork as dictated by schedule and maintain office supplies Assist with closing out contracts at the end of day Greet and orient guests on check-in QualificationsQualifications that are necessary for CSR Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors. High School Diploma and basic math competency Ability to Look up directions and navigate Ability to communicate clearly over the phone, online, and in-person Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach. Ability to lift up to 50 pounds. Maintain a Valid Drivers License Powered by JazzHR ppowq XGQgd
    $32k-42k yearly est. 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Mike Smith-State Farm Agent

    Customer service advocate job in San Luis Obispo, CA

    Job DescriptionBenefits: 401(k) matching Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $32k-42k yearly est. 7d ago
  • Sales and Customer Service Representative

    Injectorsdirect.com

    Customer service advocate job in San Luis Obispo, CA

    Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Who We Are: InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions. Sales and Customer Service Representative Job Duties: The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must. Experience Needed: Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day. What We Value: Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day. Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times. Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed. Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations. What We Offer: Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases. Performance based bonus opportunities Medical, Vision, and Dental Benefits 401K Retirement Plan with 4% Employer Matching Paid Holidays Paid Vacation and Sick Time A break room stocked with snacks and drinks VIP access to company sponsored events Regular team lunches and BBQ's
    $32k-42k yearly est. 17d ago
  • Customer Service Representative - Tackle Warehouse - San Luis Obispo, CA

    Sports Warehouse 3.7company rating

    Customer service advocate job in San Luis Obispo, CA

    $17.00 - $20.00 an hour Hiring part time employees, 20 hours per week, for a closing shift. This shift requires working until 6 pm, and a Saturday shift is also required. requires physically reporting to work in San Luis Obispo, Ca. Sports Warehouse About Us We are a growing e-commerce company that specializes in bass fishing, tennis, running, pickleball, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding products. Our goal is to provide a top-notch customer shopping experience by recommending the right products and delivering the best possible service. We believe in striving for excellence while finding simple solutions to get the job done. We are looking for reliable and personable individuals to help us build lasting relationships with our Tackle Warehouse customers as a phone CSR. Fishing experience is a plus but not a requirement! Sports Warehouse is comprised of:Tackle WarehouseTennis WarehouseRunning WarehousePickleball WarehouseRiding WarehouseInline/Ice WarehouseSkate Warehouse Requirements The ideal candidate will Enjoy fishing for fun and relaxation or sport. Experiential knowledge of fishing products, their purpose and benefits. Deliver friendly, professional and helpful support to all customers and assist in meeting needs or exceeding their expectations. Possess excellent verbal and written communication skills. Problem solve and utilize available resources to locate answers to product/order questions. Demonstrate a comprehensive understanding of current company policies, procedures, products and services. Be flexible during busy times by helping fellow co-workers and function as part of a team. Have the ability to multi-task and remain composed under pressure. Continually learn and develop skills relevant to the role. Bring a positive attitude and strong work ethic to the workplace. Required Skills Communicate clearly and professionally Listen well to customers and provide service in a friendly, patient and calm manner Take direction well and learn in a fast-paced environment Focus, maintain attention to detail and balance multiple duties in a dynamic environment Ability to work independently and productively prioritize tasks Recognize the need to ask for assistance. Previous customer service experience desired Benefits & Perks All Employees: Merchandise discounts with all Sports Warehouse companies Access to on-site fitness facility Paid sick time 401(k) and profit-sharing programs Opportunities for growth Employee appreciation events Work Environment: This role functions within a professional and collaborative office setting, regularly utilizing standard office equipment such as computers, tablets and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: Regularly required to handle objects, type on a computer, use tablets and phones and computer software. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Frequently required to sit in a stationary position for prolonged periods of time, in addition to occasionally moving about inside the building. Occasionally required to stand, stoop, bend, twist, reach, kneel, crouch or climb.???? Must regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items that weigh between 10 - 20 pounds and rarely lift and/or move items that weigh between 20 - 50 pounds.? May require standing for prolonged periods of time and use of hands, fingers, wrists, and arms while stringing racquets.?
    $17-20 hourly 23d ago
  • Community Service Specialist I (CSS I)

    Cal Poly 4.1company rating

    Customer service advocate job in San Luis Obispo, CA

    Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community. Department Summary Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services. The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety. Key Qualifications * Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns. * Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms. * Assist in the education, intervention, and enforcement of campus policies and regulations. Education and Experience * High school diploma or equivalent and three months of related experience. Licenses, Certificates, Credentials * Possession of a valid Driver's License or the ability to obtain one by the date of hire. * Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university). * Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department. Salary and Benefits Anticipated Hiring Range: $48,672 - $54,804 annually Classification Range: $41,532 - $60,516 annually Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable). Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu. Equal Opportunity and Excellence in Education and Employment This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days.
    $48.7k-54.8k yearly 60d+ ago
  • Migrant Education Services Specialist/Recruiter, Bilingual

    San Luis Obispo County Office of Education

    Customer service advocate job in San Luis Obispo, CA

    San Luis Obispo County Office of Education See attachment on original job posting Required: 1. High school graduation or equivalent. 2. An AA degree (or equivalent) or passage of proficiency examination in compliance with Education Code and Every Student Succeeds Act. 3. One year experience working in community service programs or related fields. 4. Certification of Identification and Recruitment or willingness and ability to become certified within probationary period. 5. Ability to read, speak, and write in designated second language, as evidenced by SLOCOE bilingual exam. 6. First Aid and CPR certification (provided by SLOCOE) must be obtained within 130 days of employment. Desired: 1. AA degree in a related field. 2. College level coursework in education, sociology, or equivalent discipline. REQUIRED DOCUMENTS:
    $39k-64k yearly est. 60d+ ago
  • (7890) San Luis Obispo: Customer Service Rep

    Domino's Franchise

    Customer service advocate job in San Luis Obispo, CA

    No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. Come join the #1 Pizza Company in the world! Job Description As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's. What are some things a CSR does?! Provide a fun, happy, and exciting environment for our customers while taking orders. Uphold and represent a rock-solid brand image. Get into the action and make the perfect product all the time. Multitask in a competitive, fun, and fast-paced work environment. ADVANCEMENT Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee! Qualifications Must be 16 years or older. To enter into management you must be 18 years or older. Additional Information California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer. All your information will be kept confidential according to EEO guidelines.
    $32k-42k yearly est. 8d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Santa Maria, CA?

The average customer service advocate in Santa Maria, CA earns between $29,000 and $44,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Santa Maria, CA

$36,000
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