Customer Service Analyst
Customer service advocate job in Lebanon, TN
The Customer Service Specialist will facilitate the order intake process, handle customer issues and inquiries, and organized enough to do so under accelerated time-tables when necessary. This position is part of a small but efficient team that is vital to the successful relationships between the company and its customers.
ESSENTIAL JOB FUNCTIONS
Analyze sales orders to determine and approve which orders should be released to the shipping department.
Coordinate with the Shipping Department to control freight costs and determine the optimal loads to send out for order delivery.
Audit and authorize orders ensuring compliance with requirements and accuracy of order information in the QAD operating system.
Advise cross functional teams (Supply Chain, Sales, Distribution) of client demands and needs and plan product roll out during new product deployment.
Coordinate with the Quality team and complete adjustments and credits for any damaged goods, mislabeled products, and/or returns from customers.
Analyze system reports and data to determine the best course of action for the customer.
Provide order confirmation data and continuous shipping updates on pending deliveries to the appropriate customer contact through well-organized communication methods.
Assist the Sales staff through effective communication of customer related inquiries, issues, and concerns daily.
Provide insights to management on daily dialogue and information obtained through customer contact.
Communicate with customers regarding orders, credits, reports, and various customer needs
Hastily escalate unresolvable issues to internal management and respond to Customer needs in a timely manner.
Coordinate with compliance specialist, request & review USMCA forms/international documents as needed for freight clearance for international customers.
Inputting data into spreadsheets or databases as required.
REQUIREMENTS
Bachelor's degree in finance, Business Administration or equivalent experience required
2+ years' experience in customer analytics, inventory management, customer service, or technical experience using EDI feeds required.
KEY COMPETENCIES
Advanced/Intermediate skill level with Microsoft Office Suite; Word, Excel, and PowerPoint
Hands-on approach to problem solving and analysis.
Excellent organizational and analytical Skills
Ability to analyze system reports and data to determine the best course of action
Client Services Associate
Customer service advocate job in Franklin, TN
A well-known client in Franklin, TN is looking to add a Client Service Associate to their growing team. This role is responsible for conducting policy checking, processing endorsements and renewals, coordinating claims, maintaining clear communication with producers, and providing general office support.
Responsibilities Include:
Execute plan renewals, new plan implementations, annual filings, audits and other compliance activities, etc.
Assist with event planning, program renewals, communications, payroll and EDI files, etc.
Manage relationships with insurers and vendors to ensure timely customer service and accurate cost-effective plan administration.
Ensure plan documentation, contracts and amendments are in compliance with federal, state, and local requirements.
Preferred Qualifications Include:
Strong customer service skills.
Positive attitude.
Highly organized and detail-oriented.
Ability to organize, set, and maintain priorities
Basic working knowledge of Microsoft Office Suite
Strong written and oral communication skills.
Ability to work in a team environment.
College Degree preferred
Customer Service Supervisor
Customer service advocate job in Franklin, TN
The Customer Service Supervisor will manage a team of sales support professionals across two locations-Franklin, TN and Huntsville, AL-who serve as the primary point of contact for sales representatives in processing client orders, managing business portfolios, and coordinating buying and inventory activities. This role acts as an escalation point to ensure all customer requirements are met, while partnering closely with suppliers, customers and the sales team to deliver exceptional service.
This opportunity offers strong visibility, cross-functional collaboration, and a supportive culture. After training, the role follows a hybrid schedule with 3 days in office and 2 days remote.
Responsibilities:
Serve as the primary point of contact for the Sales Support team; assist with questions and escalate issues as needed.
Develop and maintain a backup coverage plan for the team; provide backup support when required.
Oversee orders from inception through payment, ensuring compliance with company policies and procedures.
Escalate personnel concerns or issues to the Regional Office Manager.
Assist with onboarding new office staff.
Support the implementation of corporate or divisional processes and initiatives.
Act as the ERP training lead and liaison for the office.
Manage all office invoices and billing.
Allocate warehouse and facility-related billings.
Report hourly employee time to payroll.
Prepare standard and ad hoc reports for management.
Hold regular team meetings to support performance, communication, and productivity.
Manage team-building budgets.
Qualifications:
Bachelor's degree in business or related discipline preferred
3 years of related experience, plus 2 years supervisory experience required
Experience in a corporate sales and service environment preferred
ERP (Enterprise Resource Planning) system experience required
Strong proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools required
Excellent communication skills
Experience working in a team environment with strong collaboration skills
Organized, self-motivated and takes initiative
Submit your resume today!
Customer Service Coordinator
Customer service advocate job in Smyrna, TN
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
* Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
* Eligibility begins the first day of the month following your hire date.
* The Company offers a matching contribution up to 6% of your eligible compensation.
* Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
* Accrual of up to 56 hours of paid sick leave per year.
* Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
* Eligible to receive vacation hours on January 1st following your hire date.
* These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
* NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
* Eligible for various types of leave, including:
* Medical Leave
* Non-Medical Family Care Leave
* Maternity and Paternity Leave
* Personal Leave
* Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
* Contour Airlines offers a competitive salary based on your prior work experience.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Key Responsibilities
* Manage and coordinate system-wide flight delays within the Company's operating systems, ensuring timely and accurate communication to internal and external stakeholders.
* Communicate delay plans to divisions outside of SOC, maintaining strong cross-departmental alignment.
* Assign gates and update gate changes throughout the day, ensuring FIDS/GIDS accuracy and continuity of station operations.
* Anticipate passenger disruption needs and collaborate with stations and Reservations on re-accommodations and service recovery.
* Support the Reservations team during peak call volume, IROPs, and large-scale re-accommodation events.
* Create, update, and manage customer service-related training documents, resource libraries, and digital applications.
* Deliver customer service training (new hire, recurrent, targeted refreshers) via in-person sessions, webinars, and on-site visits.
* Research, track, and report on irregular operations (IROPs), identifying trends and improvement opportunities.
* Manage, monitor, and report key performance indicators (KPIs) related to customer service, station performance, and guest impact.
* Comply with all departmental policies and procedures.
* Other duties as assigned by leadership
AT&T Customer Representative
Customer service advocate job in Franklin, TN
AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN!
Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries.
What You'll Do:
Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions.
Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression.
Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs.
Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development.
Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations.
Your Skills and Qualifications:
Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment.
Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you.
Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression.
Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products.
Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success.
What We Offer:
Weekly Pay: Earn reliable weekly compensation based on your performance and results.
W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth.
Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities.
Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day.
Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
Auto-ApplyAutomotive Customer Service Advisor-1999
Customer service advocate job in Franklin, TN
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Customer and Sales Representative
Customer service advocate job in Goodlettsville, TN
We are looking for a highly motivated and results-driven individual to join our team as a Customer and Sales Representative/Inbound Appointment Specialist. In this role, you will be responsible for handling inbound calls from potential, new, and existing customers, as well as conducting outbound calls to convert leads into qualified in-home appointments. Your primary goal is to set appointments with all decision-makers present, ensuring our sales professionals have the best opportunity to close deals.
About Us:
Best Choice Roofing was founded in 2009 and has rapidly grown to become one of the largest residential roofing companies in the US. Our balance of expertise, winning sales system, top-of-the-line materials partnerships, and consistent customer satisfaction have helped Best Choice Roofing to become the fastest growing roofing company in the country.
Our team is dedicated to building strong relationships with clients and each other so we can achieve great things together! We believe in teamwork, continuous improvement, and celebrating success.
Key Responsibilities:
Handle inbound calls and make outbound calls to leads generated from our website, lead providers, and inbound web forms.
Adhere to standard operating procedures (SOP) and follow the designated call cadence for each lead source.
Schedule and confirm appointments for the sales team, ensuring clear and accurate handover of information.
Maintain accurate and up-to-date records of all calls, appointments, and client interactions in our internal systems.
Consistently meet or exceed daily, weekly, and monthly performance targets for appointment setting and conversion.
Conduct cold calls using a provided lead database and re-engage with prior contacts and warm leads.
Requirements
Qualifications:
Previous experience in a call center or sales role is preferred.
Excellent verbal and written communication skills.
Strong customer service skills.
Strong computer proficiency; ability to talk and type simultaneously.
Highly organized, with strong multitasking capabilities.
Financially motivated and driven to succeed in a fast-paced environment.
Confident communicator with strong persuasion skills, the ability to think quickly, multitask effectively, and maintain a proactive, goal-oriented mindset.
What Makes Us The Best Choice?
Competitive Compensation: We offer competitive wages based on experience and performance.
Real Career Growth Opportunity: We value our employees and offer opportunities for advancement and professional development.
Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.
We are an Equal Opportunity Employer, a drug-free workplace, and comply with all applicable federal and state regulations.
AP Customer Service Clerk
Customer service advocate job in Franklin, TN
Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
The Accounts Payable Customer Service Clerk provides services in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This team member communicates to both internal and external customers via phone and email regarding statement reconciliation, payment inquiries and any discrepancies. The Customer Service Representative works collaboratively with other shared services and hotel team members to ensure our customers' needs are addressed quickly and to their satisfaction. Achievement of daily, weekly, and monthly excellence targets while delivering extraordinary customer service to our customers is of utmost importance. The Accounts Payable Customer Service Clerk reports to the Accounts Payable Manager.
Essential Functions and Responsibilities
Creates strong relationships with both internal and external customers to ensure the timely and accurate responses on all forms of Accounts Payable documents
Communicates via email and phone to resolve inquiries.
Maintains the highest levels of customer service at all times
Prepares all paperwork corrections to address any concerns identified during customer service inquiries
Reconciles vendor statements to ensure any variances, short payments and overpayments are reconciled and addressed
Maintains strong relationships with hotel finance and internal team members to ensure excellent communication and enabling timely resolution to supplier concerns
Accountable for achievement of metrics and targets associated with the position
Actively participates in training sessions and departmental meetings recommending efficiencies and enhancements around processes within the scope of the role
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all training sessions and meetings
Ability to perform ”Physical Requirements” as explained below
Other duties as assigned
Qualifications
Ability to work cooperatively with others
Ability to maintain confidentiality
Ability to read, write and speak English effectively
Ability to communicate effectively both written and verbally
Ability to work effectively, maintain composure and make decisions in stressful situations
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel
Proficiency in windows-based computer programs to include e-mail, internet and word processing applications
Strong computer skills and ability to learn new computer applications
General knowledge of mathematics and accounting principles
Education:
High School Diploma or GED equivalent
Experience:
1-2 years customer-facing work experience in a hospitality or finance environment
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Commercial Lines Customer Service Representative
Customer service advocate job in Franklin, TN
Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelors Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Customer Service Representative
Customer service advocate job in Franklin, TN
Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Experience Coordinator (Part Time) - Murfreesboro, TN
Customer service advocate job in Murfreesboro, TN
Job Description
WHO WE ARE
VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.
TALENT + CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!
FOCUS
The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.
WHO WE NEED
A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG.
WHAT YOU'LL DO
Your Mission: Define the customer's experience through Service, Focus, and Participation.
Service:
Answer incoming calls immediately and with a smile
Manage incoming customer communications (email, text messages, phone calls)
Record call information accurately such, as referring vet information
Ensure phone calls get transferred to a doctor quickly for anything medically related
Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in
Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks
Offer them beverages or snacks, and find ways to deliver a unique and curated experience
Listen to customers' needs with the intent to understand
Take ownership of customer complaints, be empathetic, and work to resolve them quickly
Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service
Invite customers to provide feedback by completing a survey
Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency
Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion
Accompany customers to the exit and thank them for trusting us with their pet's care
Always find a creative way to say yes to our customer's needs
Focus:
Engage in conversations with customers while they are waiting
Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team
Update or provide feedback to the nurses and doctors about customers needs
Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs
Educate customers on end-of-life details such as cremation options
Call/text customers 24 hours after their visit to follow up on their pet's care
Ensure customers are invited to stay with their pet
Initiate video chats between customers, their pet, and our team when they cannot be in the hospital
Participation:
Identify creative opportunities for customer participation in a valuable and safe way
Celebrate and capture special moments, with permission from the customer
Create a personalized experience for the customer and their pet
WHAT YOU'LL NEED:
2+ years of experience in a customer service role
Advanced proficiency in computer programs and practice management software
Highly organized with strong attention to detail
Ability to communicate with anyone and everyone
Strong multitasking skills
High emotional intelligence. You can 'read a room' and plan and act accordingly
Adaptable and amenable in 'high stakes' environments
A natural people pleaser
Must present yourself with a professional and approachable demeanor
WHY YOU SHOULD CHOOSE US
Because emergency is all we do, so we do it best! We also offer:
Industry-leading compensation
401K w/ company match
Health, Vision, and Dental Insurance
Paid parental leave - 10 weeks of paid leave at 100% of regular salary
Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!
Flexible work schedules for a true work-life balance
Something new every day - you'll never be bored in emergency medicine
We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
Generous employee pet discount
Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
Referral rewards - tell your friends why they should come work for VEG too!
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Pest Control Service Specialist
Customer service advocate job in Hendersonville, TN
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Customer Service Associate
Customer service advocate job in Franklin, TN
Job DescriptionBenefits:
Employee discounts
Free food & snacks
Free uniforms
Customer Service Associate Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America Workout Anytime 24/7, recently ranked among
Entrepreneurs Top 500 Franchises for 2024!
If youre friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, youll be the first impression of our club delivering great service, assisting members, and supporting daily operations in a fun, positive environment.
We Offer
Training and mentorship from industry experts
Flexible scheduling based on club needs and your availability
Continued education and professional development resources
Free Workout Anytime membership
Workout Anytime attire provided
Bonus and incentive programs
Team-building events and employee recognition programs
Supportive, non-smoking, health-focused environment
Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program
Key Responsibilities
Greet all members and guests warmly, providing a friendly and professional first impression.
Check in members, verify accounts, and assist with membership questions or updates.
Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm.
Schedule new members for their initial Success Sessions to help launch their fitness journey.
Provide information about club services, amenities, and promotions.
Process membership enrollments, upgrades, and billing inquiries accurately.
Maintain the front desk, lobby, and gym floor to company cleanliness standards.
Support sales and marketing efforts, including local outreach and promotional events.
Handle phone calls, emails, and in-person inquiries with prompt and professional communication.
Monitor club access and follow company safety and security procedures.
Assist team members with operations, cleaning, and light maintenance tasks as needed.
Uphold all Workout Anytime policies, member privacy, and brand standards.
Qualifications
Strong communication and customer service skills
Positive, energetic ATTITUDE with a passion for helping people
Previous experience in hospitality, retail, or fitness preferred
Comfortable working with computers, POS systems, and scheduling tools
Reliable, punctual, and organized with strong attention to detail
Availability to work a flexible schedule including evenings, weekends, and some holidays
Physical Requirements
Ability to stand or walk for extended periods
Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
Comfortable working in an active gym environment
All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company
Benefits
Free gym membership
Competitive hourly pay with opportunities for advancement
Performance incentives and sales bonuses
Workout Anytime branded attire provided
On-site training and access to the Workout Anytime career development path
Supportive team culture focused on personal growth and EXCELLENCE
Join Our Team
If youre dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.
Customer Service Attendant
Customer service advocate job in Hendersonville, TN
Champion Car Wash - Customer Service Attendant
Job Type: Part-Time or Full-Time | Hourly Pay | Growth Opportunities
About Us:
At Champion Car Wash, we deliver more than just a clean car - we deliver a Champion-level experience. Our team is committed to providing friendly service, exceptional wash quality, and a welcoming environment for every guest, every time. We're growing fast and looking for motivated, customer-focused individuals to join our team!
Position Overview:
The Customer Service Attendant is the face of Champion Car Wash. You'll be responsible for ensuring every customer has a smooth, friendly, and efficient experience-from greeting guests and assisting at the pay stations to prepping vehicles and maintaining a clean site. If you love working outdoors, staying active, and making someone's day a little brighter, this is the job for you!
Key Responsibilities:
Greet customers with a smile and positive attitude
Assist customers with selecting wash services and using pay stations
Guide vehicles safely onto the conveyor
Prep vehicles by spraying problem areas (e.g., bugs, wheels)
Maintain cleanliness of site, lot, and equipment
Monitor wash quality to ensure every car leaves clean
Promote membership programs and upsell services when appropriate
Follow all safety and operational procedures
Qualifications:
Friendly, energetic, and customer-focused attitude
Ability to work outdoors in all weather conditions
Ability to stand for extended periods and perform physical tasks
Team player who takes direction well and contributes to a positive environment
Previous customer service or car wash experience is a plus (but not required)
Must be dependable and punctual
Weekend availability preferred
Benefits:
Competitive hourly pay
Opportunity for performance-based bonuses
Flexible scheduling (part-time or full-time)
Paid training and career advancement opportunities
Free car washes
Medical/Dental/Vision Available
Join Our Winning Team!
If you're ready to work hard, have fun, and deliver outstanding service, we want to meet you!
Auto-ApplyEarly Childhood - PreSchool Teader
Customer service advocate job in Franklin, TN
Job Description The Teacher is responsible for developing a cohesive teaching team, coordinating the curriculum, and managing the day-to-day operational activities of the classroom. Teachers must understand children's cognitive, social, emotional and physical development in order to ensure a safe and stimulating classroom environment where children are actively engaged and encouraged to succeed. The Teacher must be skilled in communicating with both children and adults in order to meet the needs of the children, effectively guide teacher assistants, and resolve parental concerns.
Duties
Coordinate and implement educational curriculum by developing classroom activities based on developmentally appropriate practices and early learning standards
Lead by example; encourage teaching team success through modeling and coaching.
Plan individual and group age-appropriate activities to actively engage children and encourage social, cognitive and emotional growth.
Maintain frequent communications with parents through informal discussions, progress reports, and parent-teacher conferences.
Ensure all center policies and state regulations are met.
Ensure a healthy classroom environment - including maintaining appropriate hygiene and cleanliness standards and safety and security of children.
Supervise teacher assistants and classroom volunteers to ensure they are following planned activities, hygiene and safety standards.
Maintain accurate records, forms and files.
Maintain personal professional development plan to ensure continuous quality improvement.
Requirements
Minimum of 2 years of professional child care experience.
Strong oral and written communication skills and basic computer skills.
High energy and the ability to work well with others (staff, children, and parents) and to foster a team environment.
A strong understanding of child development.
Infant/child CPR and First Aid certification.
Must clear full background check and must pass health screening.
Associate's Degree in early childhood education or related field of study with a minimum of 30 Credits in ECE.
Requirements include the ability to take frequent walks, use hands and fingers, handle objects, tools or controls, talk to and hear voices at many levels. May also be required to kneel, bend, squat or crawl.
A specific vision ability will be required including the ability to see up close and up to a certain distance, to see colors, have peripheral vision and depth perception.
Excellent leadership, organizational, and interpersonal skills.
Collections and Customer Service Specialist (Hybrid - Brentwood, TN)
Customer service advocate job in Brentwood, TN
Job DescriptionCollections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing & Contracting Co., LLC
Full-time | Hybrid (Brentwood, TN)
About the Role
Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer Service Specialist to join our team in Brentwood, Tennessee. This position is perfect for someone who enjoys problem-solving, working with numbers, and building strong customer relationships. You'll handle account management, billing inquiries, and collections while ensuring all customer communications are professional and well-documented.
Key Responsibilities
Communicate clearly and professionally with customers and internal staff via phone and email
Research and resolve billing issues, payment disputes, and account discrepancies
Track and manage customer accounts and document all communications accurately
Follow up regularly on outstanding balances until accounts are brought current
Use Microsoft Excel and other software tools to manage account data and collections processes
What You'll Need
Strong verbal and written communication skills
Excellent attention to detail and recordkeeping
Problem-solving mindset with persistence and follow-through
Proficiency in Microsoft Excel and computer-based workflows
At least 1 year of experience in collections and/or customer service
High school diploma or GED required
Schedule
Full-time, Monday-Friday
Hybrid schedule based in Brentwood, TN
Pay and Benefits
Competitive pay based on experience
Medical, Dental, Vision, and Life Insurance
401(k) plan with company match
Sign-on bonus, referral incentives, and training bonuses
Weekly direct deposit
Growth opportunities within a respected commercial roofing company
About Jolly Roofing
Jolly Roofing & Contracting Co., LLC is a nationwide leader in commercial roofing, known for quality workmanship and strong customer relationships. Join a team that values accountability, accuracy, and a commitment to doing things right the first time.
Equal Opportunity Employer
Jolly Roofing & Contracting Co., LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join a company that values your work ethic and attention to detail?
Apply today to become part of the Jolly Roofing family!
Jolly Roofing & Contracting Co., Inc. is committed to maintaining a safe, productive, and drug-free workplace. As part of our hiring process, all candidates will be required to undergo a pre-employment background check and drug screening. The background check will include verification of employment history, criminal record, and driving record.
Candidates must meet our company's standards and demonstrate the ability to work safely and responsibly. A clean driving record is required for all positions that involve the use of company vehicles. We believe in providing equal opportunity and encourage all individuals, including those with criminal records, to apply.
By applying for a position with Jolly Roofing & Contracting Co., Inc., you acknowledge and consent to these background and drug screening requirements.
Job Posted by ApplicantPro
Personal Lines CSR
Customer service advocate job in Franklin, TN
Benefits:
Competitive salary
Dental insurance
Health insurance
Vision insurance
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years of personal lines insurance account management experience as well as a Bachelors Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
Customer Experience Coordinator (Part Time) - Murfreesboro, TN
Customer service advocate job in Murfreesboro, TN
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.
TALENT + CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!
FOCUS
The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.
WHO WE NEED
A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG.
WHAT YOU'LL DO
Your Mission: Define the customer's experience through Service, Focus, and Participation.
Service:
* Answer incoming calls immediately and with a smile
* Manage incoming customer communications (email, text messages, phone calls)
* Record call information accurately such, as referring vet information
* Ensure phone calls get transferred to a doctor quickly for anything medically related
* Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in
* Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks
* Offer them beverages or snacks, and find ways to deliver a unique and curated experience
* Listen to customers' needs with the intent to understand
* Take ownership of customer complaints, be empathetic, and work to resolve them quickly
* Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service
* Invite customers to provide feedback by completing a survey
* Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency
* Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion
* Accompany customers to the exit and thank them for trusting us with their pet's care
* Always find a creative way to say yes to our customer's needs
Focus:
* Engage in conversations with customers while they are waiting
* Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team
* Update or provide feedback to the nurses and doctors about customers needs
* Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs
* Educate customers on end-of-life details such as cremation options
* Call/text customers 24 hours after their visit to follow up on their pet's care
* Ensure customers are invited to stay with their pet
* Initiate video chats between customers, their pet, and our team when they cannot be in the hospital
Participation:
* Identify creative opportunities for customer participation in a valuable and safe way
* Celebrate and capture special moments, with permission from the customer
* Create a personalized experience for the customer and their pet
WHAT YOU'LL NEED:
* 2+ years of experience in a customer service role
* Advanced proficiency in computer programs and practice management software
* Highly organized with strong attention to detail
* Ability to communicate with anyone and everyone
* Strong multitasking skills
* High emotional intelligence. You can 'read a room' and plan and act accordingly
* Adaptable and amenable in 'high stakes' environments
* A natural people pleaser
* Must present yourself with a professional and approachable demeanor
WHY YOU SHOULD CHOOSE US
Because emergency is all we do, so we do it best! We also offer:
* Industry-leading compensation
* 401K w/ company match
* Health, Vision, and Dental Insurance
* Paid parental leave - 10 weeks of paid leave at 100% of regular salary
* Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!
* Flexible work schedules for a true work-life balance
* Something new every day - you'll never be bored in emergency medicine
* We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
* Generous employee pet discount
* Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
* Referral rewards - tell your friends why they should come work for VEG too!
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Pest Control Service Specialist
Customer service advocate job in Hendersonville, TN
Job DescriptionDescription:
Job: Pest Control Service Specialist
Rate: $18-24/hr ++
New-employee Bonus $500
Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since
then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These
factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly
expanding. Come join our team and start your career with a company with great growth opportunity!
We are hiring and willing to train inexperienced applicants (paid training).
New employee bonus: $500 for those starting THIS MONTH
High-commission opportunities
Large biweekly bonuses, seasonal bonuses, and annual bonuses
Up to 17 PTO days per year
Paid holidays
Health and Retirement benefits offered
iPad provided
Qualified technicians may drive work vehicles to and from work
Advancement in operations and sales management are available to qualified employees.
Ongoing development through continual training
40-hour work weeks, Monday through Saturday
Opportunity
The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest
populations while maintaining the utmost in customer service. The technician will work synergistically with the sales
team in timely treatments as well as bringing on new accounts.
Requirements and Qualities
Ambitious and hard working
Excellent communication skills
Good character and work ethic
Growth minded
High degree of attention to detail
Excellent customer-service skills
Ability to lift and carry up to 50 pounds
Ability to pass background check and drug screen
Valid driver's license and clean driving record
Certifications are a plus!
Must be 18 years of age
Benefits
Up to 17 PTO Days
Paid Holidays
Health Benefits
Retirement Benefits: 401K
Financial Wellness Program
Tuition reimbursement for qualified candidates
ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
***Contact office to identify ACTIVE or PASSIVE hiring state***
***PLEASE FORWARD YOUR RESUME VIA EMAIL***
Requirements:
Customer Service Associate
Customer service advocate job in Columbia, TN
Job DescriptionBenefits:
Employee discounts
Free food & snacks
Free uniforms
Training & development
Customer Service Associate Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America Workout Anytime 24/7, recently ranked among
Entrepreneurs Top 500 Franchises for 2024!
If youre friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, youll be the first impression of our club delivering great service, assisting members, and supporting daily operations in a fun, positive environment.
We Offer
Training and mentorship from industry experts
Flexible scheduling based on club needs and your availability
Continued education and professional development resources
Free Workout Anytime membership
Workout Anytime attire provided
Bonus and incentive programs
Team-building events and employee recognition programs
Supportive, non-smoking, health-focused environment
Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program
Key Responsibilities
Greet all members and guests warmly, providing a friendly and professional first impression.
Check in members, verify accounts, and assist with membership questions or updates.
Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm.
Schedule new members for their initial Success Sessions to help launch their fitness journey.
Provide information about club services, amenities, and promotions.
Process membership enrollments, upgrades, and billing inquiries accurately.
Maintain the front desk, lobby, and gym floor to company cleanliness standards.
Support sales and marketing efforts, including local outreach and promotional events.
Handle phone calls, emails, and in-person inquiries with prompt and professional communication.
Monitor club access and follow company safety and security procedures.
Assist team members with operations, cleaning, and light maintenance tasks as needed.
Uphold all Workout Anytime policies, member privacy, and brand standards.
Qualifications
Strong communication and customer service skills
Positive, energetic ATTITUDE with a passion for helping people
Previous experience in hospitality, retail, or fitness preferred
Comfortable working with computers, POS systems, and scheduling tools
Reliable, punctual, and organized with strong attention to detail
Availability to work a flexible schedule including evenings, weekends, and some holidays
Physical Requirements
Ability to stand or walk for extended periods
Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
Comfortable working in an active gym environment
All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company
Benefits
Free gym membership
Competitive hourly pay with opportunities for advancement
Performance incentives and sales bonuses
Workout Anytime branded attire provided
On-site training and access to the Workout Anytime career development path
Supportive team culture focused on personal growth and EXCELLENCE
Join Our Team
If youre dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.