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Customer service advocate jobs in Stamford, CT - 1,171 jobs

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  • Dining Service Associate (PER DIEM)

    Masonicare 4.6company rating

    Customer service advocate job in Shelton, CT

    Masonicare at Bishop Wicke - Shelton, CT Per Diem Summary of Position: Responsible for performing a variety of resident food service functions that may include patient meal service, food preparation and assembly, maintaining department and position related sanitation guidelines. Essential Duties and Responsibilities: Assess unit service needs regarding food, paper, dishware, sanitation and overall cleanliness Pick-up all non-food supplies, diet list, menus, meal tickets and restock cabinets Pick-up all food supplies and set-up service areas, take temps and record Serve resident meals according to meal order taken by CNA Clean service areas including all utensils, trash and service carts after each meal Return soiled items and unused food to dish room after each meal All service items are cleaned and sanitized by following dish machine process after each meal Return all serving utensils, pan/pots to appropriate unit after each meal Take inventory of all items needed for next shift and place into unit mailbox located in the kitchen Complete unit sanitation checklist and give to supervisor before leaving for the day 11. Performs other duties as assigned Qualifications: Education: High School or GED Experience: On the job training Licensure: N/A Knowledge/Skills/Abilities: Ability to read, write and comprehend basic instructions in English. Ability to work in a team setting and meets deadlines and follows processes. Physical Demands: See checklist Provides care and services that demonstrate behaviors and the principles of person-centered care including affording people dignity, respect and compassion, offering coordinated care, support and treatment and care that is personalized. This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. #Shelton
    $36k-47k yearly est. Auto-Apply 1d ago
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  • Customer Service Specialist (Big Y Express)

    Big Y 4.6company rating

    Customer service advocate job in Milford, CT

    The Customer Service Specialist Big Y Express is responsible for providing customers with an exceptional and rewarding experience in the convenience and fuel areas of Big Y. The Customer Service Specialist BYE is responsible for accurately processing customer transactions and maintaining store conditions to include proper ordering, inventory, production and food safety standards. Additionally, the Customer Service Specialist provides oversight in the Store Manager's absence. Requirements REQUIREMENTS: Ability to represent and support Big Y's culture of caring while living our Mission & Vision. Supports Big Y's Diversity, Equity and Inclusion initiatives. Must project a clean and professional appearance. Ability to operate within company policies, procedures, and standards. Willingness to cross train and learn other areas as needed. Ability to work a flexible schedule in accordance with the needs of the store. Must be 18 years of age or older. Pay Details $18.35 - 24.35 Pay Rate Type Hourly
    $34k-40k yearly est. 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Brian Gill-State Farm Agent

    Customer service advocate job in Melville, NY

    Benefits: 401(k) Paid time off Training & development Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... 401K Salary Profit sharing Paid time off (vacation and personal/sick days) Flexible hours Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Proactive in problem solving Dedicated to customer service Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Bilingual - Spanish preferred Property and Casualty license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $37k-52k yearly est. 6d ago
  • Customer Support 1

    Collabera 4.5company rating

    Customer service advocate job in Melville, NY

    Contract: Melville, New York, US Salary Range: 16.00 - 17.00 | Per Hour Days Left: 28 days, 3 hours left Apply Client: Healthcare Insurance Title: Customer Support 1 Pay Rate: $16-17/hr Duration: 3 Months Top Requirements: Data Entry Claim Processing Insurance Claiming Job Description: With general supervision, ensure accurate, timely, and efficient customer support. Respond to customer inquiries in a manner that supports the achievement of goals. Essential Functions: Respond to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners; inquiries may range from telephone, in person, or via the internet/email. Contingent on the Line of Business (LOB), requires in-depth knowledge in the following areas: Prescriptions Plans Products Services Procedures Online purchasing & e-Commerce knowledge Internet knowledge Payment processing/payment collections Eligibility verification Order Status, Shipping Status, and Stock Availability Accurate completion of necessary documentation, letters, and forms processing Quality Assurance testing for company software Research and resolve issues/complaints and determine appropriate resolution(s) Solve problems and assist with issues that may not fit the "cookie-cutter" solution Effectively educate and influence customers and prospective customers on the value and benefits that the company offers through its products, services, and solutions Identify customer trends and communicate to appropriate business partners, leaders, and divisions; suggest necessary corrections, changes, or solutions; appropriately elevate situations that could have organization-wide impacts Effectively maintain specific line of business Customer Service standards and support level standards Remain current on all changes to Customer Service policy, procedures, and product/services/solutions information to respond to customer inquiries accurately and consistently Contingent on the LOB, may require attendance at benefit fairs, open enrollment meetings, and client meetings to provide information to attendees; available for occasional overnight travel Contingent on the LOB, may support Sales Representatives for any inquiry related to their customer orders Contingent on the LOB, may be the first point of contact for Sales Representatives, not related to customer orders Contingent on the LOB, may process claims based on business needs and workflow fluctuations Job Specifications: Typically has the following skills or abilities: One to two years of customer service experience in handling moderate to complex customer inquiries in call center, insurance, manufacturing, software, telecommunications, retail, or eyewear industries Available to work any shift, including weekends, holidays, and/or overnight Demonstrated internet knowledge and understanding of basic internet browser settings Demonstrated ability to work with multiple software programs, simultaneously Working knowledge of MS Office package Effective verbal communication skills to prioritize multiple tasks and to be available for incoming calls and inquiries Effective written communication skills to clearly document customer situations, as well as prepare letters to confirm agreements made Excellent interpersonal and rapport-building skills Ability to ask appropriate and relevant questions to identify customer needs Proven problem-solving, negotiations, and decision-making skills Ability to use appropriate discretion and judgment in applying customer/call handling guidelines Ability to listen, process transactions, and interact with customers simultaneously in a fast-paced environment If this position acts as a third-party administrator (TPA) for processing payments, then candidates will be subject to a credit check Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time , paid sick and safe time , hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable) Job Requirement Data entry claim processing Insurance claim customer support customer service csr Reach Out to a Recruiter Recruiter Email Phone Gujari Sai Milan ************************ Apply Now
    $16-17 hourly 4d ago
  • Customer Representative, Communications & Training

    Beiersdorf 4.7company rating

    Customer service advocate job in Stamford, CT

    Job Details Contract Type: Unlimited / Full-Time Country / City: United States / Stamford, CT Company: Beiersdorf Job Function: Marketing / Market Research Your Tasks Localize & Execute Global Training Agenda in U.S. Collaborate with Global CIM team on adaptation of best-in-class interaction guidelines/ communications with consumers (across platforms) in accordance with U.S. regulations. Augment Global training content with development/ execution of local modules, reflective of local product portfolio (and update to accommodate changes over time). Collaborate with Marketing Brand Teams via Brand Ambassador Program to identify key information on all new products/ programs. Review Charter Plans to identify key dates in marketing launch calendar. Create and update product FAQs in collaboration with Marketing, Legal & Regulatory. Develop & refine SOPs to ensure consistent handling of consumer contacts. Monitor quality of consumer interactions and address gaps. Identify & Successfully Resolve Sensitive Cases/Questions Needing Research Serve as single point of contact internally & externally (for Transcom) regarding questions that require additional research/ re-direction. Identify sensitive cases and create a plan of action commensurate with degree of risk. Alert and escalate if a situation has potential to become a crisis. Provide management, quality management (including Coppertone Quality & MU Quality), marketing and other relevant stakeholders with processing & tracking updates on number and handling of sensitive cases, with process optimization recommendations for mitigating risk. Manage processing of all incoming consumer mail (on rotating basis w/ Technical role) * Review all incoming mail/ retrievals to Stamford HQ, prioritize for processing and route to relevant groups/ channels for resolution. Ratings & Reviews (Aquaphor & NIVEA Brands) * Review and respond to ratings and reviews across multiple platforms. Ask Ulta, Ask BJs (Power Reviews) and Ask Target, Ask Walmart, Ask Sam's Club (Bazaarvoice Connections) Your Profile Bachelor's Degree preferred (QM, Consumer Insights, Marketing, Psychology/ Sociology, English, Communications or related fields) Computer skills (Windows, Office; SAP) Minimum of 3-6 years of experience in roles within: Marketing/Consumer or Market Research or Digital & Media/E-Com, PR/ Communications and Quality Management Experience in market research or psychology/ sociology is beneficial Experienced Salesforce Lightning Service Cloud and training tools (i.e.Kahoot), ideally with experience in 2nd level support and trainings Fluent in spoken and written English with excellent written & verbal communication skills Business acumen Strong stakeholder management Ownership mentality Process improvement & continuous learning mindset Ability to navigate complexity and ambiguity Must have experience effectively collaborating and influencing others Proven ability to with analyze and turn insights into action Ability to seek impact not harmony, while challenging appropriately Apply critical thinking and challenge the status quo Strong interpersonal and communication skills, both written and verbal Must be able to work independently in a fast paced, lean organization and be very organized and detail oriented Ability to prioritize work Experience establishing a new role and establishing new ways of working Additional information ADDITIONAL INFORMATION: At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture. Beiersdorf North America - Recent Awards Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025) Winner of Comparably's Award for Best Company Work Life Balance (2025) Winner of Comparably's Award for Best Company Culture (2023, 2024) Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024) Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025) Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025) Winner of Comparably's Award for Best CEO / General Manager (2020, 2024) Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025) Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025) Winner of Comparably's Award for Best Company for Diversity (2022) Check us out on Comparably:*********************************************** Having trouble applying? Go to ********************* to search our careers page. Beiersdorf is an Equal Opportunity Employer.
    $32k-43k yearly est. 5d ago
  • Route Service Representative (4-Day Workweek)

    Cintas 4.4company rating

    Customer service advocate job in Central Islip, NY

    Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which our partners deliver and pick up uniforms, shop towels, chemical cleaning products and other facility service products. Our Route Service Representatives enjoy: - Comprehensive 10-week training program - Solid base salary and commission potential after being assigned a route - Majority work a 4-Day workweek - Majority work no nights or weekends - Monthly/Quarterly performance bonuses & incentives Key Responsibilities Include: - You are the face of Cintas to our customers and must work to build rapport with key decision makers - Ensure quality standards, and proactively solve customer concerns. - Grow our existing customer base by upselling and cross-selling additional products and services - Negotiating service agreement renewals and control inventory while working professionally and safely - Comply with driving and vehicle regulations. **Skills/Qualifications** Required Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: - Have an active driver's license - Be at least 21 years of age - Obtain a DOT medical certification - Provide documentation regarding their previous employment All successful candidates will also possess: - The ability to meet the physical requirements of the position - A High School diploma, GED or Military Service - The ability to demonstrate a strong customer service orientation - Self-motivation and the drive to work in an environment that relies on teamwork to meet goals - A positive attitude, along with ambition, organization and service spirit This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills. **Benefits** Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: - Competitive Pay - 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) - Disability, Life and AD&D Insurance, 100% Company Paid - Paid Time Off and Holidays - Skills Development, Training and Career Advancement Opportunities **Compensation** A reasonable estimate of total compensation for this role ranges between $45,000 - $90,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, performance, and other business and organization needs. This disclosed range has not been adjusted for applicable geographic differentials associated with the location at which the position may be filled. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. **Company Information** Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. **Job Category:** SSR **Organization:** Rental **Employee Status:** Regular **Schedule:** Full Time **Shift:** 1st Shift
    $45k-90k yearly 3d ago
  • Customer Service Representative

    Copart, Inc. 4.8company rating

    Customer service advocate job in Islandia, NY

    The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer ser Customer Service, Customer Service Representative, Representative, CSR, Retail, Automotive
    $31k-36k yearly est. 6d ago
  • Customer Account Representative Manufacturing

    Arcmed

    Customer service advocate job in Danbury, CT

    ***Must have Manufacturing Experience*** The Customer Account Representative maintains quality relationships, services the needs of customers and troubleshoots order progress and any issues that may arise in the plant while maximizing sales potential. The Customer Account Representative will function as a liaison between internal teams and the customer to facilitate information gathering and coordinating cross functional meetings to resolve any emerging problems that our customer accounts may face with accuracy and efficiency. ESSENTIAL DUTIES AND RESPONSIBILITIES The Customer Account Representative (CAR) at Arcmed Group is responsible for understanding customer needs, communicating them effectively to production, and completing the communication loop back to customers. This includes but is not limited to managing incoming orders, answering questions, and solving problems for customers and prospects. Entering orders and confirming changes in Arcmed's ERP system. Sending confirmations to customers promptly. Working with production supervisors, procurement, and planning to solve problems and meet customer needs. Occasionally, this means going onto the production floor to get to the root cause of issues and designing creative solutions. As part of an account team, the CAR works with Applications Engineers, Key Accounts Executives, and Distribution Sales Manager to achieve company sales goals by account. Performing tasks and duties in support of Customer Service as required by Customer Experience Manager, the VP of Sales & Marketing, or other managers EDUCATIONAL REQUIREMENTS, QUALIFICIATIONS, and TRAININGS At least 3-5 years' customer service experience in a manufacturing company. Bachelor's Degree or equivalent desired. Strong attention to detail and organization skills required. Demonstrate ability to interact and cooperate with all company employees, and customers maintain professional relationships that meet company core values. Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity. Take a hands-on approach to finding solutions to problems. Excellent ability to communicate orally and in writing in English. Well-developed literacy, numeracy, and computer skills with a technical aptitude. Ability to work in a fast-paced environment where employees strive to meet challenging customer expectations. COMPUTER AND SOFTWARE REQUIREMENTS Experience with Epicor ERP is a plus. Microsoft: Office 365; SharePoint; Teams; and OneNote preferred. Ability to operate media equipment such as tablets, smartphones, and other electronic equipment. Ability to work with general office equipment. Ability to work with and understand databases is necessary and the ability to learn technical skills. PHYSICAL REQUIREMENTS & WORK ENVIRONMENT Shall have adequate vision, reading, writing, and documentation skills, and hearing to perform the essential functions of the job. Must have enough endurance to perform tasks over extended periods of time. Will be engaged in speaking, sitting, walking, driving, listening, and in communicating both orally and in writing while performing his or her duties. Must be able to listen and respond to questions and instructions. Arcmed is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The qualifications, physical demands, and work environment described herein are representative of those an employee will encounter and must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship . The above noted job description is not intended to describe, in detail, the variety of tasks that may be assigned but rather to give the incumbent a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change, so, too, may the essential functions of this position.
    $33k-44k yearly est. 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Boyle-State Farm Agent

    Customer service advocate job in Bridgeport, CT

    Benefits: Bonus based on performance Competitive salary Free food & snacks Paid time off Training & development State Farm Insurance Agent located in Bridgeport, CT is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chris Boyle - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $300 to be used for licensing purposes after the six-month mark. We want you to grow and are invested in your career! Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Self-motivated Detail oriented Property and Casualty licensed preferred (if not licensed must be able to obtain) Life and Health license (must be able to obtain) Must be available to work the following schedule: M-F, 9am to 5pm If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $30k-38k yearly est. 6d ago
  • Aviation Front Desk Customer Service Representative

    Atlantic Aviation FBO Inc.

    Customer service advocate job in White Plains, NY

    Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.
    $31k-40k yearly est. 6d ago
  • Industrial Customer Service Supervisor

    Xecutive Recruitment Inc.

    Customer service advocate job in Stamford, CT

    This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The Customer Service Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives. The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment. Core Duties Lead daily workflow and activity management for a team of customer-facing representatives. Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals. Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests. Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems. Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution. Review performance data and service metrics to identify trends, gaps, and improvement opportunities. Address escalated customer concerns and support resolution efforts to maintain strong client relationships. Facilitate onboarding and ongoing training for new and existing team members. Identify and implement process enhancements that improve efficiency and customer experience. Ensure adherence to all workplace safety standards and operational policies. Support sales-related administrative activities, including order entry and quote support. Manage corrective actions related to customer feedback or service discrepancies. Perform additional responsibilities as assigned. Leadership & Professional Competencies Strong ability to lead, motivate, and influence teams toward measurable results. Customer-focused mindset with sound judgment in problem-solving and decision-making. Ability to balance independent decision-making with collaboration across departments. Effective communicator with a professional, confident presence in written and verbal interactions. Comfortable managing priorities in a high-volume, deadline-driven environment. Demonstrated capability to navigate challenging customer situations calmly and professionally. Technical curiosity and aptitude to understand product specifications, documentation, and usage. Proven experience managing people and driving accountability. Required Background Several years of experience in a customer-facing support or service role within a business-to-business setting. Prior experience in a supervisory, lead, or team management capacity. Hands-on experience working with customer management and enterprise systems. Track record of managing multiple priorities in fast-paced operational environments. Proficiency with common business software tools. Flexibility to support varying schedules and operational needs. Dependable transportation. Preferred Experience Exposure to operational, manufacturing, or distribution-based environments.
    $38k-57k yearly est. 2d ago
  • Client Services Associate

    Radium Search

    Customer service advocate job in Hauppauge, NY

    Relationship Manager Wealth Management | On-Site | Hauppauge, NY Our client is a highly respected, fast-growing wealth management firm with a strong reputation for delivering exceptional client service and meaningful financial outcomes. They are seeking a Relationship Manager to play a mission-critical role supporting advisors and ensuring a first-class client experience at every touchpoint. This opportunity is ideal for a Relationship Manager who thrives in a high-performance, service-first environment, enjoys positive and purposeful client conversations, and wants to grow within a modern, people-centric RIA. This is a full-time, on-site W-2 position based in Hauppauge, NY. Role Overview The Relationship Manager serves as the operational backbone of the advisory team, supporting advisors by executing with precision, coordinating client deliverables, and ensuring all client interactions are handled with professionalism, warmth, and urgency. This is a client-facing role that plays a critical part in both the firm's service model and its ongoing growth objectives. You will work closely with advisors, operations, custodians, and external professionals to service existing client relationships and support the onboarding of new clients. Key Responsibilities Deliver white-glove service to clients with speed, accuracy, and professionalism Prepare for client meetings and proposals with exceptional attention to detail Draft and manage client communications via email, phone, and written correspondence Participate in client meetings, document notes (with AI support), and manage follow-ups Gather and organize information to support comprehensive financial planning Prepare, process, and track all custodial paperwork (new accounts, asset movement, money requests, transfers, etc.) Maintain meticulous CRM documentation of all client communications, tasks, and appointments Assist with account maintenance, asset allocations, and quarterly reporting Serve as the first line of response for client inquiries across email and phone Build and deepen client relationships with empathy, connection, and professionalism Partner with operations to proactively resolve custodial issues and escalate when appropriate Adhere to all firm and industry supervisory and compliance requirements Participate in firm meetings, training, client events, and continuing education Support additional service-related responsibilities as required Candidate Profile Service-oriented with a genuine interest in caring for clients Exceptionally organized, dependable, and detail-oriented Calm, professional, and effective in a fast-paced environment Process-driven with strong ownership and accountability Excellent time management and multitasking capabilities Comfortable using CRM and workflow tools (Salesforce preferred) Experience with financial services technology including MoneyGuidePro, Holistiplan, DocuSign, and Zocks 3-5 years of experience in financial services (RIA experience strongly preferred) Strong working knowledge of Schwab custodial operations Open to learning and adopting new technology as systems evolve Licensing & Education Series 65 required Bachelor's degree strongly preferred CFP certification or desire to pursue Strong understanding of client confidentiality and discretion Clean U-4 and U-5 history Reporting & Collaboration Reports to: Lead Advisor Functional Area: Client Success / Operations Works closely with: Advisors, Operations, Administrative Support, Corporate RIA partners, Custodians, and Service Providers Compensation & Benefits Base Salary: $70,000 - $90,000 Bonus: Performance-based, tied to individual and firm objectives Employment Type: Full-time W-2 Benefits: Medical, dental, vision, 401(k) with match, PTO, and firmwide benefits Career Development: Clear progression and professional growth opportunities
    $70k-90k yearly 4d ago
  • Customer Service Representative

    American Leak Detection, Inc. 3.8company rating

    Customer service advocate job in Bridgeport, CT

    Answering the phones Explaining our services to potential clients Manage the customer experience Scheduling of appointments Dispatch, routing, and scheduling of jobs for our technicians Shift: 8 hour daytime shift, full-time Availability: General wor Customer Service Representative, Customer Service, Customer Experience, Representative, Retail, Construction
    $31k-39k yearly est. 3d ago
  • Customer Service Representative

    Esquire Bank 4.4company rating

    Customer service advocate job in Jericho, NY

    Basic Function: The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners. Principal Responsibilities: Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner. Assist customers with deposits, withdrawals, or payments and resolve client concerns. Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers. Open commercial and consumer accounts and assist customers with routine account related inquiries. Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction. Utilize Sales Force to track client interactions. Assist with branch vault opening, closing and balancing procedures. Inform customers about bank products and services. Always maintain a professional appearance and demeanor. Comply with all department Security, company policies, procedures, and regulations. Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements. Background and Experience: High school diploma or equivalent required, and 1-3 years Teller/customer service experience. Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees. Excellent organizational and time management skills. Ability to work independently with little to no supervision. Cash handling experience preferred. High level of accountability, efficiency, and accuracy. Prior Customer Service experience. Microsoft Office and Excel skills. Salesforce experience preferred. Location: Esquire Bank, Jericho, NY (On-site) Full time - M-F 8:30 am - 5:30 pm Estimated Salary Range: $40,000 - $55,000 / year Compensation may vary based on education, skills, qualifications and/or expertise.
    $40k-55k yearly 2d ago
  • Care Professionals NEEDED Milford-Fairfield

    Always Best Care 4.1company rating

    Customer service advocate job in Milford, CT

    Are you looking for a Care Professional position in the Milford-Fairfield area? If Yes! Your Search STOPS HERE COME JOIN ALWAYS BEST CARE TEAM OF CARE PROFESSIONALS! Always Best Care Senior Serviceshas helped families with non-medical in-home care and assisted living placement services. Our Caregivers possess the virtues of compassion, care, dependability, professionalism, honesty, flexibility, problem-solving, a positive attitude, and love. What We Offer? Per Diem, Part Time- and Full-time opportunities Flexible Schedules Competitive Pay Referral Bonuses Earn Rewards $$$$ with our new rewards program! * Our Caregivers assist with personal care, companionship, light housekeeping, and possible transportation * Requirements: Caregiving experience required CNA/HHA/PCA certification & 2+ years' home care experience preferred High School Diploma/GED Clean background check & great communication skills Apply today and become part of a team that truly values and supports you!
    $24k-31k yearly est. 6d ago
  • Customer Service Representative

    Russell Tobin 4.1company rating

    Customer service advocate job in Port Washington, NY

    Russell Tobin's client is hiring a Customer Service Representative in Port Washington, NY Employment Type: Contract Pay rate: English Speaker - $17.50 French Speaker - $20 Responsibilities: Answer incoming calls and process customer orders. Troubleshoot technical issues, particularly related to electrical and IT systems, and communicate solutions clearly. Resolve customer complaints while maintaining composure and professionalism. Document customer interactions accurately and track call types. Follow up with customers regarding order status, shipping, and stock availability. Maintain support service levels consistent with Luxottica's standards. Perform all other duties as assigned. Requirements: High school diploma or equivalent. Minimum 1 year of experience in customer service, hospitality, or call center environments. Excellent telephone etiquette and communication skills (verbal and written). Strong PC skills including Microsoft Office (Word, Excel) and internet navigation. Ability to prioritize tasks, manage time efficiently, and work well in a team environment. Demonstrated listening and comprehension skills. Nice to have: Higher education degree. Experience using SAP. Knowledge of optical products and industry terminology. Bilingual in French. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $31k-37k yearly est. 4d ago
  • Customer Service Representative

    Amphenol RF

    Customer service advocate job in Danbury, CT

    JOIN OUR TEAM @ AMPHENOL RF, the world's largest manufacturer of coaxial interconnect products for radio frequency, microwave, and data transmission applications, and a proven leader in enabling next gen technology! Our global team of experienced engineers develops innovative solutions utilizing the most advanced manufacturing technology available, and we specialize in creating custom solutions that meet customer-specific design requirements. With consistent year over year growth, innovative technology, and a team that breeds success, we are always seeking top-tier, high-performing talent to join us! We are headquartered in Danbury, Connecticut, and a division of Amphenol Corporation (NYSE ticker: APH), an industry leader for more than fifty years. At Amphenol RF, you can expect a competitive salary and comprehensive benefits (medical, dental, vision, matching 401K, FSA, employer-paid life insurance), a favorable work/life balance, a generous PTO allowance and paid holidays, an engaging and collaborative work environment, numerous opportunities for career growth, and an entrepreneurial focus that encourages employees to chart their own paths. The Customer Service Representative effectively interacts with internal and external customers providing and processing information in response to inquiries, concerns and requests about company products and services. The Customer Service Representative contributes and supports the company growth initiatives and overall customer satisfaction metrics. DUTIES AND RESPONSIBILITIES Respond promptly, to Distributors, OEMs, and Field Sales inquiries regarding pricing, delivery, and order status, providing limited technical assistance as needed; collaborate with production, logistics, and inventory teams to ensure orders align with manufacturing schedules and capacity. Review all incoming orders for accuracy. Notify customer of discrepancies in writing prior to acknowledging Amphenol T&C's. Maintain and update customer master data, pricing, and delivery terms in ERP systems. Communicate proactively with customers regarding order status, delays, changes, and delivery schedules. Follow-up to ensure closure and satisfaction. Handle customer complaints and process returns and credits in a timely manner. Process and manage customer orders via EDI or manual entry, ensuring accuracy and timely fulfillment. Oversee the management and maintenance of multiple customer-specific web portals for order entry, status checks, compliance reporting and invoice submission. Provide backup within the Customer Service team as required. Build sustainable relationships of trust through open and interactive communication. Adhere to company procedures, guidelines and policies. Any other Ad hoc duties as assigned by Customer Service Manager. EDUCATION/EXPERIENCE REQUIREMENTS Associate's degree preferred, with 2-4 years of related experience-ideally in a manufacturing or high-tech environment. Strong computer skills required, including proficiency in Windows, Microsoft Office (Excel, Word, Outlook), and web-based applications. Excellent communication skills with the ability to work independently and manage multiple priorities in a fast-paced environment. Hands-on experience with EDI transaction sets preferred. Strong analytical and problem-solving abilities, with a proactive approach to improving processes and identifying better solutions. Positive attitude, reliable, highly organized and a strong attention to detail required. Other requirements as necessary. Amphenol RF is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.
    $30k-38k yearly est. 2d ago
  • Client Relations Specialist

    Coda Search│Staffing

    Customer service advocate job in Bergenfield, NJ

    The Client Relations Specialist acts as a trusted point of contact for clients, helping guide them through case-related questions, coordinating communication with legal teams, and ensuring accurate documentation and follow-through. This position requires empathy, professionalism, and the ability to manage multiple client interactions in a fast-paced environment. Key Duties Act as the primary contact for client communications, responding to questions and providing timely case updates Explain legal procedures, next steps, and timelines in a clear and approachable manner Partner closely with attorneys and support staff to communicate client needs and ensure efficient case progress Collect, organize, and maintain client information within internal systems and databases Manage client intake processes, including document collection and eligibility verification Conduct regular outreach to clients regarding case milestones, required actions, and deadlines Support client experience initiatives, including feedback collection and service improvement efforts Address client concerns professionally and escalate issues when appropriate Handle sensitive information in compliance with confidentiality and ethical guidelines Qualifications & Skills Bachelor's degree preferred or equivalent professional experience Previous experience in a legal, professional services, or client-facing role strongly preferred Excellent verbal and written communication skills with a strong client-service orientation Ability to manage sensitive conversations with discretion and professionalism Strong organizational skills and ability to prioritize in a high-volume environment Proficiency with Microsoft Office and client or case management software Comfortable working independently while collaborating with cross-functional legal teams Bilingual skills are a plus, but not required
    $43k-72k yearly est. 1d ago
  • Customer Affairs Representative, Technical Services & Technology Solutions

    Beiersdorf 4.7company rating

    Customer service advocate job in Stamford, CT

    Job Details Contract Type: Unlimited / Full-Time Country / City: United States / Stamford, CT Company: Beiersdorf Job Function: Marketing / Market Research Your Tasks Maintain high quality consumer service in the U.S. through an external provider (Transcom) with supporting technical services/ tools Identify consumer trends/ insights from analysis of consumer feedback data that impact success of our brands. Execute & Optimize Global Consumer Interaction Strategy in U.S. Collaborate with Global CIM team on best-in-class management and activation of consumer feedback in accordance with global/ local guidelines, regulations and SOPs. Monitor and optimize performance of Transcom service in the U.S., in collaboration with Transcom U.S. Team Leader (tracking KPIs & initiating corrective action as needed). Drive overall efficiency/ improvements by optimizing technical support systems/ tools and establishing standards/best practices in the MU (that can be shared globally for broader impact). Maintain Tools & Systems Required in U.S. Manage updates of Product Reference Manual and Product Locator tools with Emplifi in conjunction with Salesforce to address consumer questions. Manage sample acquisition process with Hibbert. Manage resolution of system issues with IT/ Jira tickets & E-Comm. Track performance & progress by setting up reporting within the Salesforce Lightning Service Cloud, Microsoft Power BI dashboards and connected systems. Manage systems vendor partners (Hibbert, Emplifi) including budget, contract renewals and PO creation/ approval. Maintenance of Salesforce Product Hierarchy leveraging the SAP feed to ensure accuracy of U.S. data. Identify Consumer Trends & Insights * Provide Management, Quality, Marketing and other stakeholders with relevant information and analyses about consumer feedback (complaints, issues, trends) to reduce risks and create opportunities. * Act as single point of contact for Consumer Care in the U.S. (for Global CIM and Transcom). Manage processing of all incoming consumer mail (on rotating basis w/ Training role) * Review all incoming mail/ retrievals to Stamford HQ, prioritize for processing and route to relevant groups/ channels for resolution. Ratings & Review (Eucerin and Coppertone) & ASK Channel * Review and respond to ratings and reviews and "Ask" questions across multiple platforms. (During Pinchme programs or high volume that occurs sometimes with reformulations time required will increase) * Ask Amazon responses. Your Profile Bachelor's Degree preferred (QM, Consumer Insights, Marketing/ Economics or related fields) Computer skills (Windows, Office; SAP) Minimum of 3-6 years of experience in roles within: Marketing/Consumer or Market Research or Digital & Media/E-Com and Quality Management Experience in market research is beneficial Experienced Salesforce Lightning Service Cloud and Microsoft Power BI user, ideally with experience in 2nd level support and trainings Fluent in spoken and written English Business acumen Strong stakeholder management Ownership mentality Process improvement & continuous learning mindset Ability to navigate complexity and ambiguity Must have experience effectively collaborating and influencing others Proven ability to with analyze and turn insights into action Ability to seek impact not harmony, while challenging appropriately Apply critical thinking and challenge the status quo Strong interpersonal and communication skills, both written and verbal Must be able to work independently in a fast paced, lean organization and be very organized and detail oriented Ability to prioritize work Experience establishing a new role and establishing new ways of working Additional information ADDITIONAL INFORMATION: At Beiersdorf, we value diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture. Beiersdorf North America - Recent Awards Winner of Comparably's Award for Best Company Outlook (2021, 2024, 2025) Winner of Comparably's Award for Best Company Work Life Balance (2025) Winner of Comparably's Award for Best Company Culture (2023, 2024) Winner of Comparably's Award for Best Company Compensation (2020, 2022-2024) Winner of Comparably's Award for Best Company Perks and Benefits (2024, 2025) Winner of Comparably's Award for Best Company for Happiness (2022,2023, 2024, 2025) Winner of Comparably's Award for Best CEO / General Manager (2020, 2024) Winner of Comparably's Award for Best Sales Team (2023, 2024, 2025) Winner of Comparably's Award for Best Leadership Teams (2020, 2021, 2023, 2025) Winner of Comparably's Award for Best Company for Diversity (2022) Check us out on Comparably:*********************************************** Having trouble applying? Go to ********************* to search our careers page. Beiersdorf is an Equal Opportunity Employer.
    $34k-42k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Brian Gill-State Farm Agent

    Customer service advocate job in Melville, NY

    Benefits: 401(k) matching Competitive salary Opportunity for advancement Paid time off Profit sharing Training & development ROLE DESCRIPTION: As a Team Member with The Brian M. Gill Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual preferred
    $31k-39k yearly est. 6d ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Stamford, CT?

The average customer service advocate in Stamford, CT earns between $28,000 and $44,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Stamford, CT

$35,000

What are the biggest employers of Customer Service Advocates in Stamford, CT?

The biggest employers of Customer Service Advocates in Stamford, CT are:
  1. CarringtonRES
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