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Customer Service Advocate jobs in Tamiami, FL

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  • Customer Success Advocate

    V-Net Consulting Corp

    Customer Service Advocate job in Hialeah, FL

    About the Role: At V-NET Consulting, our Customer Success Advocates are the strategic link between our clients and our technology team. This role is ideal for someone who understands the importance of both strong technical insight and exceptional client relationships. You will serve as a trusted advisor to your assigned accounts, helping them align their business goals with smart, scalable IT strategies. As a CSA, you'll work directly with business leaders, monitor the health of their environments, identify improvement opportunities, and ensure their IT infrastructure evolves in step with their organization's needs. You'll be just as comfortable leading strategic planning discussions as you are discussing IT concerns with technical teams. What You'll Be Doing: Build and maintain deep, consultative relationships with decision-makers and key stakeholders at client organizations. Understand the unique technology environment of each client and act as their internal advocate within V-NET. Proactively assess client satisfaction and address areas of concern with timely and effective solutions. Lead quarterly business reviews (QBRs) to present technology performance, risk analysis, and strategic recommendations. Collaborate with internal engineering and support teams to align service delivery with client expectations. Stay informed on emerging technologies and V-NET service offerings to recommend relevant enhancements or upgrades. Guide clients through changes in their technology landscape, including infrastructure refreshes, migrations, or cybersecurity initiatives. Act as a liaison between clients and V-NET project teams to ensure smooth planning and execution of initiatives. Help identify opportunities for new services or projects and coordinate with the V-NET sales and technical teams as needed. Maintain accurate documentation of client environments and strategic plans. Provide escalation support by understanding both client needs and internal processes to resolve issues efficiently. Who You Are: A problem-solver with strong business acumen and technical awareness. A communicator who can explain complex technology in a way that resonates with non-technical audiences. A relationship-builder who understands the value of trust, consistency, and responsiveness. An organized self-starter who can manage multiple client relationships and priorities simultaneously. Qualifications: Minimum 3 years of experience in IT consulting, account management, or a similar client-facing technical role. Prior experience working within an MSP or IT services environment is a plus. Excellent communication and presentation skills (written and verbal). Ability to translate technical concepts into business value. Bachelor's degree in a technical or business field preferred. Ability to travel to client sites.
    $31k-46k yearly est. 9d ago
  • Customer Service Associate

    Ttg Talent Solutions 4.5company rating

    Customer Service Advocate job in Hialeah, FL

    Job Title: Customer Service Associate Schedule: Full-time Contract Type: Temp-to-Perm Pay Rate: $21/hour About the Role: Join a dynamic and established company in the apparel and custom promotional products industry, known for providing high-quality garments and branded merchandise to businesses, organizations, and events nationwide. As a Customer Service Representative, you will be the face and voice of the company, playing a vital role in ensuring customer satisfaction and maintaining long-term client relationships. This is an excellent opportunity for professionals with strong communication skills and a proactive attitude who are excited to work in a fast-paced production and distribution environment. Bilingual skills are a strong advantage due to the company's diverse client base. Responsibilities: Provide professional and courteous assistance to customers via phone, email, and in-person. Manage orders, inquiries, and complaints in a timely and accurate manner. Collaborate closely with production, shipping, and sales departments to ensure smooth order processing. Track orders, update clients on delivery timelines, and resolve issues that arise during the order lifecycle. Maintain detailed records of client interactions and transactions. Assist in inventory tracking and support internal logistics coordination. Qualifications: High School Diploma or equivalent required. 0-2 years of customer service or related experience, preferably in a manufacturing, logistics, or apparel-related environment. Excellent communication and interpersonal skills. Bilingual (English/Spanish or English/Creole) is a plus. Proficient in basic computer operations and Microsoft Office Suite. Strong organizational skills and the ability to multitask. Physical Requirements: Ability to lift up to 60 lbs using appropriate safety tools. Capability to stand and walk on cement floors for extended periods. ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees. At ttg, "We believe in making a difference One Person at a Time," ttg OPT. IND1
    $21 hourly 60d+ ago
  • Bilingual (Spanish/English) Customer Service Representative - Onsite

    Teleperformance USA 4.2company rating

    Customer Service Advocate job in Fort Lauderdale, FL

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, FL location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. * Handle and carefully respond to all customer inquiries * Provide excellent customer service through active listening * Work with confidential customer information and treat it sensitively * Aim to resolve issues on the first call by being proactive * Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. * Proficient in Spanish and English * 6 months customer service experience minimum * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer system * Proven oral & written communication skills * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
    $24k-29k yearly est. 1d ago
  • Customer Satisfaction Specialist

    Vaco By Highspring

    Customer Service Advocate job in Oakland Park, FL

    Vaco is hiring for a Customer Satisfaction Specialist Schedule: Schedules could be 5 days 8 hours or 4 days 10 hours. Compensation: $25-$27/hour Provides outstanding service experience and ensures customers' expectations are consistently met and exceeded. DELIVERABLES & RESPONSIBILITIES Provides outstanding customer experience Goes above & beyond to build customer relationship with new & returning customers Responsible for inbound/outbound calls and written customer correspondence Provides technical support, and demonstrates solid knowledge and understanding of company products Maintains professional demeanor and customer focus at all times when representing the company Timely and accurately processes product, service orders, and RMA's Completes order transactions and forwards orders to be filled Provides effective admin support Assist with maintaining and organizing customer order and invoice files Assists with maintaining a cleaned and organized CS Dept Performs other duties as assigned Education, Experience & Skills Associates Degree and 2+ years of experience in customer satisfaction/and or sales; or equivalent combination of education, training, and/or experience Bilingual proficiency in English/Spanish highly desired (ability to write, speak fluently, and translate) Superior interpersonal and communications skills (oral & written) Electromechanical aptitude (highly desired) Customer service oriented , able to work in a fast paced environment while dealing with stressful situations Computer skills; email & general business software (e.g. MS Office, Outlook, PowerPoint, etc.) Intermediate to Advanced Data Entry skills, with attention to detail & accuracy Highly motivated and results oriented individual able to work independently and as a team Demonstrated efficient Time Management and Organization skills Demonstrated Analytical and Problem Solving/Resolution skills Intermediate Math and Reading Comprehension skills PHYSICAL DEMANDS & WORKING CONDITIONS Frequently required to stand, walk, and operate specified product equipment, telephones, and other office and technology equipment requiring gross and fine motor skills, and eye-hand coordination Frequently required to view detailed drawings or reports closely Requires routine and frequent meeting of critical deadlines and details, which may be stressful Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
    $25-27 hourly 6d ago
  • Customer Service Representative

    UNIK Media Group LLC

    Customer Service Advocate job in Miami, FL

    Schedule: Mon-Fri, 9AM-6PM Compensation: $18-$20/hr + $500-$1,500/week commissions (top reps crush this) No Cold Calling. Zero Chasing. All Inbound. Tired of dialing for dollars? Every lead you touch is inbound-real people, real interest, real money. Our parent company OWNS the marketing agency, so you'll never run out of fresh opportunities. Unlimited pipeline. All you have to do is convert. We Don't Hire Average-We Hire Closers You have a 4-40 license (or want one-we'll get you there). You love winning, not whining. You know how to turn a warm lead into a raving fan. If you're just looking for another job, keep scrolling. If you want a seat at the table, keep reading. What You'll Do (No Fluff): Advise auto, homeowners & business owners on insurance-property, commercial, and more Quote, issue, and renew policies with speed and precision Cross-sell like a pro: flood, life, liability, you name it Own your accounts-answer, solve, close, repeat Stay organized and compliant. No hand-holding here You Bring: Active 4-40 license (FL) Don't have it yet? Prove you're hungry-we'll help you get licensed Bilingual (English & Spanish) Experience is a plus. Killer attitude is a must Sharp closer, smooth communicator, relentless follow-through Tech savvy and allergic to excuses What You Get: $18-$20/hr base (DOE) $500-$1,500/week in commissions (our top reps make more) Extra cash: • $15 per new account • $30 per cross-sell (auto, life, etc.) • $50 per client you refer All leads provided-every call is inbound, unlimited potential Full training & license support if you need it Real promotions. Earn your next level, don't wait for it No office drama, no dead weight-just a team of winners Ready to Stop Chasing and Start Winning? If you're hungry, coachable, and want a real shot at high earnings with a pipeline that never ends, let's talk. Apply now or DM me directly. We're hiring NOW-seats fill fast.
    $18-20 hourly 7d ago
  • Open Enrollment Services Representative

    The Davis Companies 4.7company rating

    Customer Service Advocate job in Weston, FL

    Join a dynamic team as an Open Enrollment Services Representative in Weston FL, where you will play a vital role in enhancing employee experiences through exceptional customer service. This opportunity allows you to work with a leading provider of cloud-based payroll and benefits solutions, known for its innovative technology and commitment to employee engagement. Open Enrollment Services Representative 8:15am -5:30pm Monday through Friday (Hybrid 3 days in Office) Training- 9:30am to 6:30pm (2 to 3 weeks) Pay Rate: $20 to $23 Per Hour Contract Length: Through February 2026 Responsibilities: Provide best-in-class customer service skills with a proactive approach to create exceptional customer satisfaction. Work in a call center environment. Serve as the first point-of-contact for employees, addressing inquiries related to payroll and benefits enrollment. Learn and navigate Payroll and Benefits systems to effectively respond to end-user needs. Utilize various platforms including phone, email, and CRM systems to provide stellar support. Analyze issues to determine root causes and generate effective solutions. Qualifications: 1-3 years of customer service experience in a professional setting. Strong verbal and written communication skills with the ability to convey information effectively. Proven ability to manage customer expectations and handle sensitive situations professionally. Effective collaboration and time management skills in a fast-paced environment. Requirements: No planned time off for duration of the contract Minimum at home internet speed of 100 MBPS Download and 20 MBPS Upload Laptop must be hard-wired to Modem via Ethernet Cable (equipment is provided)
    $20-23 hourly 11d ago
  • Mid-Level Private Wealth Services Associate Attorney

    Direct Counsel

    Customer Service Advocate job in Miami, FL

    Job DescriptionLocations: Fort Lauderdale, Miami, West Palm Beach, Tampa Direct Counsel is seeking a Mid-Level Private Wealth Services Associate to join a premier firm's Private Wealth Services Practice in South Florida. This is an excellent opportunity for an experienced attorney to work on sophisticated succession and tax planning matters for individuals and closely held businesses in a collegial and supportive environment. Key Responsibilities: Provide comprehensive estate planning, tax, and business succession strategies for individuals and businesses. Advise on corporate, LLC, partnership, and estate planning for closely held and family-owned businesses. Draft complex legal documents to support succession and tax planning needs. Qualifications: LL.M. in Taxation is required. Florida Bar Membership is mandatory. Exceptional academic credentials. Strong drafting skills and experience handling complex legal matters. Ideal Candidate Attributes: A detail-oriented professional with the ability to manage sophisticated legal transactions. A collaborative team player with a commitment to delivering excellent client service. Compensation: Salary range: $260,000 – $390,000 (based on qualifications and experience). Why Join Us: Work within a collegial atmosphere that values professional growth and advancement. Contribute to a highly respected Private Wealth Services Practice with tangible opportunities for career development. This role offers an exceptional opportunity to build your career within a well-established private wealth practice while making a meaningful impact on clients' business and estate planning goals.
    $26k-45k yearly est. 49d ago
  • Client Relations Specialist

    Ultimate Staffing 3.6company rating

    Customer Service Advocate job in Weston, FL

    Ultimate Staffing Services is actively seeking a dedicated Client Relations Specialist to join their client's team in Florida. This role is pivotal in ensuring excellent customer service and maintaining strong relationships with clients. The ideal candidate will be a proactive communicator, adept at problem-solving, and committed to enhancing client satisfaction. Responsibilities Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Build and maintain strong, long-lasting client relationships through open communication and trust. Collaborate with internal teams to ensure timely and successful delivery of solutions according to client needs. Manage and document client interactions, ensuring accurate and up-to-date records. Identify opportunities to improve client satisfaction and drive continuous improvement initiatives. Prepare and present regular reports on client interactions and feedback to management. Assist in the development and implementation of client service policies and procedures. Qualifications Previous experience in client relations or a similar role is preferred. Strong interpersonal and communication skills, both verbal and written. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Proficient in using customer relationship management (CRM) software. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Required Work Hours Monday to Friday, first shift. Benefits Competitive salary with a range of $45,000 to $50,000 per year. Comprehensive benefits package, including health, dental, and vision insurance. Opportunities for professional development and career growth. Supportive and collaborative work environment. Additional Details The Client Relations Specialist role is an exciting opportunity for individuals passionate about delivering exceptional customer service and enhancing client relationships. Candidates looking to make a significant impact in a dynamic environment are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $45k-50k yearly 2d ago
  • Private Client Associate

    5 Legal

    Customer Service Advocate job in Miami, FL

    Job Description A leading international law firm and top 100 Am Law firm seeks an associate to join their Private Client Practice Group. The ideal candidate must have experience in drafting standard and sophisticated estate planning documents. Domestic and international tax planning (including estate, gift, generation-skipping transfer, and income tax planning). Estate and trust administration and charitable planning. Excellent writing, research, and analytical skills, along with a strong academic background. Must be admitted to the Florida bar.
    $35k-65k yearly est. 59d ago
  • Customer Liaison Appointment Setter

    Prosolar

    Customer Service Advocate job in Wilton Manors, FL

    Customer Liaison Appointment Setter Are you ready to make a difference with every phone call? Join our vibrant call center team as a Customer Experience Specialist! In this role, you'll be the friendly voice that guides our customers through their inquiries, transforming challenges into delightful home solutions. You'll connect with people from all walks of life, providing top-notch support and building lasting relationships. With a focus on creativity and teamwork, every day will bring new opportunities to shine and showcase your problem-solving skills. We're not just looking for employees; we want passionate individuals who thrive on making connections and delivering exceptional service! If you're ready to embark on a rewarding journey where your contributions truly matter, apply now and help us create unforgettable customer experiences! Requirements Additions: Must speak fluent spanish. Apply at career site: ************************************** Essential Duties, Functions, and Core Accountabilities: Schedules meetings between prospective clients and sales representatives Keeps a detailed log of calls including those that are not answered Attempts to contact prospective clients whom they have been unable to contact Inform the manager of recurrent product related complaints that warrant addressing. Following up with various communication outlets; emails, chats and phone calls Provide general administrative support to the sales team Accurately document all communication in CRM Attend sales team meetings and training sessions as directed by management. Follow up with leads converting them to Appointments Other duties as assigned. Requirements Requirements, Education, Qualifications, Skills, and Experience High school diploma or equivalent Excellent communication, interpersonal, and computer skills, have outstanding listening and attention to detail, excellent phone etiquette, professional and courteous disposition, and persuasive and results-oriented. Experience in Solar Energy preferred Ability to maintain the confidentiality of company and partner information
    $30k-62k yearly est. 60d+ ago
  • Customer Success Consultant

    Frontline Performance Group 4.3company rating

    Customer Service Advocate job in Miami, FL

    Notes: with up to 30% travel; candidates based in EST time zones are preferred Proven ability to manage a large portfolio of 100-130 accounts is required Prior experience in Customer Success or Account Management within a B2B environment is required WHO WE ARE Join FPG and become part of a dynamic team dedicated to elevating service and revenue excellence. With over 30 years of expertise, we've perfected the art and science of optimizing frontline performance. The unique artistry of our inspiring FPG team with the cutting-edge science of our proprietary technology, IN-Gauge - we have set the benchmark in technology and training. Our global footprint extends across world-renowned brands in the hospitality and automotive industries, spanning more than 100 countries and boasting over 60,000 app users. At FPG, we're committed to unlocking the full potential of individuals and transforming the frontline role. Our culture is built on empowerment, passion, and continuous growth. When you join us, you're not just a part of a company - you're joining a movement that believes in the potential of people and their ability to make a difference. Experience a fulfilling career with us, where your aspirations meet opportunities. WHO YOU ARE FPG Customer Success Consultants are exceptional individuals that embodies excellence in account management and customer success. You've demonstrated your prowess in these areas, and your executive presence is undeniable. You possess the rare ability to influence at all levels, whether you're engaging senior leadership, nurturing aspiring managers, or empowering the frontline staff. You thrive in a dynamic SaaS environment, where your expertise is instrumental in supporting client's performance potential. Your presentation and facilitation skills, both in-person and in virtual settings, are highly effective, leaving the audience inspired with lasting impact. Building and maintaining robust client relationships is second nature to you. Your critical thinking, empathy, self-awareness, and unwavering teamwork make you a valuable asset. You excel in time management and prioritization, ensuring every task is well executed and aligns with the mission to maximize frontline performance. If you're the kind of person who has been described as inspirational and possesses the innate ability to inspire people to achieve their full potential, then FPG may be the perfect home for your exceptional talents. Join us and be a part of a team that's passionate about unlocking potential and elevating performance. WHAT YOU WILL DO As a Customer Success Consultant at FPG, your role is pivotal in ensuring that each customer embarks on their journey with us successfully. Your responsibilities span the entire customer lifecycle, beginning with the activation process. This process includes immersive live virtual delivery sessions that unveil the FPG Foundation Framework - the formula for success in the FPG program. Your mission is to effectively articulate this framework, securing buy-in at all levels and helping customers understand their crucial role in program success. You will also manage a portfolio of accounts. Here, your primary objective is to ensure the sustained success of The Foundation Framework and client performance. Each client's incremental revenue performance, coupled with the framework, is the metric by which FPG measures success. As the voice of the customer, you will be at the forefront of advocating for our clients, proactively driving the adoption of The Foundation Framework and maintaining a strong focus on customer retention. You will cultivate and nurture client relationships, ensuring they receive the support necessary to achieve maximum impact. Additionally, your role may provide the opportunity to engage with clients on-site from time to time, further enhancing relationships and positively impacting the overall client experience. HOW YOU WILL DO IT Lead and facilitate the customer activation process, ensuring a captivating onboarding experience Drive the implementation and ongoing maintenance of The Foundation Framework Promote and support the adoption and utilization of the IN-Gauge software platform Commit to continuous self-led learning, always maintaining IN-Gauge ‘super user' proficiency Collaborate with regional and global peers, fostering the exchange of best practices and seeking innovation insights Champion the client recognition tool, encouraging client leadership to actively engage using IN-Gauge Regularly communicate program performance to key property leadership, outlining support needs monthly, partnering with the General Manager role or equivalent Lead quarterly program reviews with key stakeholders Initiative conversations with internal leadership regarding upsell opportunities Occasionally, up to 20% of your time, travel to local regional clients to support, elevate, and reinforce partnership expectations, enhancing the overall client experience QUALIFICATIONS Bachelor's Degree is preferred, with a track record of working in a performance results-focused environment 1+ years of relevant experience in customer success or account management Bilingual Spanish or French not required but very helpful Tech savvy with SaaS experience being advantageous Possesses exceptional presentation skills, both in-person and virtually, with an inspiring and impactful style Demonstrates executive presence and the ability to influence at all levels Exhibits a high level of polish and poise in all interactions Excellent listing skills, curiosity, and resourcefulness Capable of compelling written and verbal communication, catering to both technical and non-technical audiences Excellent listing skills, curiosity, and resourcefulness Proactive and capable of working autonomously Must show adaptability and flexibility in response to the evolving needs of the business Fosters collaboration among various departments to advance the company's shared vision COMPENSATION Base Salary $65,000 + lucrative incentive plan, averaging around $15,000 annually, uncapped in growing region. BENEFITS FPG provides a comprehensive suite of benefits to our valued Team Members, along with benefits for their eligible dependents as detailed below. Benefits effective date 1 st day of the month following date of hire: Employer contribution toward company sponsored health plans Dental & Vision plans offered Employer paid Short-term Disability & Employer paid Long-term Disability Employer paid Life Insurance Policy ($100,000) Employer paid Accidental Death & Dismemberment Policy ($100,000) Additional Benefits 401K participation, with 4% Employer Matching Contribution Paid Time Off and annual holiday closure Parental Leave (Maternity, Paternity, and Adoption Leaves)
    $65k-100k yearly 20d ago
  • Customer Liaison/Appointment Setters

    Prosolar Companies

    Customer Service Advocate job in Fort Lauderdale, FL

    We are actively looking to fill an Appointment Setter position with someone who is wanting to master the first part of the sales process, while having opportunities to advance within our company quickly, and in this 2nd fastest growing industry in the United States. Highly driven individuals who have a constant desire for personal and income growth are incredible fits for this position. MUST HAVE: Go-Getter Mentality Excellent Attendance Positive Attitude Self-Motivated Appointment Setter Responsibilities: Generate leads and schedule appointments for product presentations and pitches. Arrange and coordinate meetings between prospective clients and sales reps. Attend sales team meetings and training sessions as directed by management. Scan the social media platforms for new leads. Facebook, Instagram, Emails Accurately document all communication in CRM Follow up with leads converting them to Appointments Other tasks as assigned Track and record homeowner information Incentives Competitive comp plan including incentives and bonuses. Professional work environment and positive company culture. Career growth, leadership, and advancement opportunities. Free training, extensive support, and mentorship programs. Pay: $700.00 - $1,500.00 per week Schedule: Monday to Sunday AM/PM shifts Available Job Type: Full-time Bilingual Preferred Requirements Appointment Setter Requirements: Experience as an Appointment Setter, Sales Representative, or similar is an advantage. Superior customer service, management, and multitasking skills. Computer savvy and capable of learning other computer applications. Exceptional verbal and written communication skills. Attention to Detail Problem Solving Skill Set Benefits Benefits: Dental insurance Health insurance Paid time off Vision insurance Paid Federal Holidays
    $700-1.5k weekly 60d+ ago
  • Customer Retention/Billing Specialist

    Bob Wylin-State Farm Agency

    Customer Service Advocate job in Boca Raton, FL

    Job DescriptionROLE DESCRIPTION: State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Retention/Billing Specialist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet clients, answer phone calls, respond to emails, and handle client inquiries. Manage schedules, book appointments, and maintain office supplies. Prepare and process insurance forms, manage client files, and ensure all paperwork is accurately completed and filed. Enter client information into the agency management system and update records as necessary. Handle billing inquiries, process payments, follow up on overdue accounts. Act as a liaison between clients and agents, ensuring clear and effective communication. Assist in organizing marketing events, preparing promotional materials, and managing social media accounts. Provide preliminary assistance to clients in the claims process, ensuring proper documentation and communication with claims adjusters. BENEFITS: Monthly Bonuses based on performance Opportunity for advancement Paid time off Health Insurance Retirement Plan Training & development QUALIFICATIONS: Must be able to obtain FL 4-40 Customer Representative License Previous insurance experience preferred (State Farm) Previous administrative or customer service experience, preferably in an insurance or financial services setting. Proficiency in Microsoft Office Suite and familiarity with agency management software. Excellent verbal and written communication skills. Strong organizational skills with the ability to multitask and prioritize tasks effectively. Friendly and professional demeanor with a strong focus on customer satisfaction. High level of accuracy in data entry and document preparation. Ability to work independently, handle client issues, and find effective resolutions. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
    $26k-34k yearly est. 41d ago
  • Flight Care Executive

    Jet Luxe

    Customer Service Advocate job in Fort Lauderdale, FL

    Are you an experienced customer service professional within the aviation industry, looking to make the next big step in your career? Then come and join our growing team! Jet Luxe is a luxury travel brand responsible for revolutionizing executive travel. Launched in 2020, the company has quickly established itself as a leader in the private aviation sector. Jet Luxe is recognised around the globe for delivering flexible, best-in-class Luxury Travel Management solutions to customers worldwide. Jet Luxe provides exceptional Aircraft Management, tailored made Flight Care Services to thousands of customers every year. The company caters to an elite clientele including aircraft owners, VIP, operators of business jets for corporate, commercial and personal air travel. From the palace to the aircraft, to the destination, anything private jet travel requires, anywhere in the world, we can provide. See the world in Your Own Way. Responsabilities: Manage effective, polite, and prompt communication with high-end clients. Understand and navigate aviation operational requirements and constraints. Work closely with the Sales team to ensure client needs are met and service delivery is aligned. Oversee catering arrangements, ensuring quality and timeliness Organize commercial tickets and hotel reservations for staff and crew. Maintain detailed oversight of clients' flight details and account information Building & Maintaining Client Relationships: As a Flight Care Executive you will be the first point of contact for our clients. As such you will carry the responsibility and honor of representing Jet Luxe to our clientele. You will be expected to create and maintain a strong rapport with clients by understanding their needs, preferences and expectations. Through consistent and proactive engagement whilst ensuring clients feel valued and well-cared-for you will build trust and loyalty. Customer Communications: Handling all client interactions with professionalism, clarity and empathy. This includes responding to inquiries, resolving issues and providing information promptly. Clear and courteous communication helps ensure client satisfaction and enhances their overall experience. Understanding Operational Requirements: Thorough knowledge and experience of the logistics and constraints of aviation operations, including the understanding of flight schedules, regulatory requirements, aircraft capabilities, safety protocols and ground operations. A solid understanding of these elements ensures the ability to anticipate and address potential issues efficiently. Building, ordering and executing catering orders: Coordinating with clients to understand their catering preferences and dietary restrictions, placing accurate orders with catering providers, and ensuring timely delivery. Attention to detail is crucial to meet the high standards expected in private aviation. In conjunction with the Flight Ambassadors, build an unforgettable experience on board, for every client on every flight. Coordinating Travel Requirements for Staff & Crew: Organizing all travel logistics for staff and crew, including booking commercial flights and hotel accommodations. Flexibility and an ability to multitask are key to handle any last-minute changes or issues. Liaising with multiple internal departments: Effective collaboration with various departments such as Sales, Finance and Marketing. The role requires clear communication to coordinate efforts, share information and resolve any inter-departmental issues. Working seamlessly with different teams ensures a cohesive approach to service delivery and helps maintain the high standards of the company. Requirements Minimum three years experience in a client service role Fluent in English with excellent communication skills Proficiency in other languages is highly desirable, especially Spanish and French Attention to detail to ensure precision on all tasks Ability to work under pressure & multitask Amenable to constant changes and/or last-minute changes Exceptional Client Services Skills Ability to analyze and solve problems in a fast-paced environment Strong organizational and communication skills Strong understanding of aviation operations and constraints Strong interpersonal skills to interact with clients, team members and stakeholders Proactive & Flexible attitude Passionate & Enthusiastic Ability to work both independently and within a team
    $24k-52k yearly est. 60d+ ago
  • Bilingual (Spanish/English) Customer Service Representative - Onsite

    Teleperformance USA 4.2company rating

    Customer Service Advocate job in Hialeah, FL

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, FL location. Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. * Handle and carefully respond to all customer inquiries * Provide excellent customer service through active listening * Work with confidential customer information and treat it sensitively * Aim to resolve issues on the first call by being proactive * Appropriately communicate with customers We're looking for fearless people - people who are inspired to deliver only the best in all that we do. * Proficient in Spanish and English * 6 months customer service experience minimum * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer system * Proven oral & written communication skills * Logical problem-solving skills * Availability to work various shifts * Ability to use Windows operating systems * Organization and work prioritization skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
    $24k-29k yearly est. 1d ago
  • Customer Service Representative

    Ttg Talent Solutions 4.5company rating

    Customer Service Advocate job in Miami, FL

    Job Title: Customer Service Representative Schedule: Full-time Contract Type: Temp-to-Perm Pay Rate: $21/hour About the Role: Join a dynamic and established company in the apparel and custom promotional products industry, known for providing high-quality garments and branded merchandise to businesses, organizations, and events nationwide. As a Customer Service Representative, you will be the face and voice of the company, playing a vital role in ensuring customer satisfaction and maintaining long-term client relationships. This is an excellent opportunity for professionals with strong communication skills and a proactive attitude who are excited to work in a fast-paced production and distribution environment. Bilingual skills are a strong advantage due to the company's diverse client base. Responsibilities: Provide professional and courteous assistance to customers via phone, email, and in-person. Manage orders, inquiries, and complaints in a timely and accurate manner. Collaborate closely with production, shipping, and sales departments to ensure smooth order processing. Track orders, update clients on delivery timelines, and resolve issues that arise during the order lifecycle. Maintain detailed records of client interactions and transactions. Assist in inventory tracking and support internal logistics coordination. Qualifications: High School Diploma or equivalent required. 0-2 years of customer service or related experience, preferably in a manufacturing, logistics, or apparel-related environment. Excellent communication and interpersonal skills. Bilingual (English/Spanish or English/Creole) is a plus. Proficient in basic computer operations and Microsoft Office Suite. Strong organizational skills and the ability to multitask. Physical Requirements: Ability to lift up to 60 lbs using appropriate safety tools. Capability to stand and walk on cement floors for extended periods. ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees. At ttg, "We believe in making a difference One Person at a Time," ttg OPT. IND1
    $21 hourly 60d+ ago
  • Mid-Level Private Wealth Services Associate Attorney

    Direct Counsel

    Customer Service Advocate job in Fort Lauderdale, FL

    Job DescriptionLocations: Fort Lauderdale, Miami, West Palm Beach, Tampa Direct Counsel is seeking a Mid-Level Private Wealth Services Associate to join a premier firm's Private Wealth Services Practice in South Florida. This is an excellent opportunity for an experienced attorney to work on sophisticated succession and tax planning matters for individuals and closely held businesses in a collegial and supportive environment. Key Responsibilities: Provide comprehensive estate planning, tax, and business succession strategies for individuals and businesses. Advise on corporate, LLC, partnership, and estate planning for closely held and family-owned businesses. Draft complex legal documents to support succession and tax planning needs. Qualifications: LL.M. in Taxation is required. Florida Bar Membership is mandatory. Exceptional academic credentials. Strong drafting skills and experience handling complex legal matters. Ideal Candidate Attributes: A detail-oriented professional with the ability to manage sophisticated legal transactions. A collaborative team player with a commitment to delivering excellent client service. Compensation: Salary range: $260,000 – $390,000 (based on qualifications and experience). Why Join Us: Work within a collegial atmosphere that values professional growth and advancement. Contribute to a highly respected Private Wealth Services Practice with tangible opportunities for career development. This role offers an exceptional opportunity to build your career within a well-established private wealth practice while making a meaningful impact on clients' business and estate planning goals.
    $26k-45k yearly est. 49d ago
  • Customer Liaison/Appointment Setters

    Prosolar

    Customer Service Advocate job in Fort Lauderdale, FL

    Are you ready to make a difference with every phone call? Join our vibrant call center team as a Customer Experience Specialist! In this role, you'll be the friendly voice that guides our customers through their inquiries, transforming challenges into delightful home solutions. You'll connect with people from all walks of life, providing top-notch support and building lasting relationships. With a focus on creativity and teamwork, every day will bring new opportunities to shine and showcase your problem-solving skills. We're not just looking for employees; we want passionate individuals who thrive on making connections and delivering exceptional service! If you're ready to embark on a rewarding journey where your contributions truly matter, apply now and help us create unforgettable customer experiences! NO COLD CALLING!!!!!! ALL INBOUND, INTERESTED CLIENTS. Supervisory Responsibilities: No Essential Duties, Functions, and Core Accountabilities: Schedules meetings between prospective clients and sales representatives Keeps a detailed log of calls including those that are not answered Attempts to contact prospective clients whom they have been unable to contact Inform the manager of recurrent product related complaints that warrant addressing. Accurately document all communication in CRM Attend sales team meetings and training sessions as directed by management. Follow up with leads converting them to Appointments Other duties as assigned. Requirements Requirements, Education, Qualifications, Skills, and Experience High school diploma or equivalent. Must speak fluent Spanish . Excellent communication, interpersonal and computer skills, have outstanding listening and attention to detail, excellent phone etiquette, professional and courteous disposition, and be persuasive and results-oriented. Ability to maintain the confidentiality of company and partner information. Experience in cold calling, cold messaging, or cold emailing. Have basic entrepreneurial traits, including high-level logical thinking and problem-solving.
    $30k-62k yearly est. 60d+ ago
  • Customer Support Specialist

    Teleperformance USA 4.2company rating

    Customer Service Advocate job in Fort Lauderdale, FL

    About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: * Paid Training * Competitive Wages * Full Benefits (Medical, Dental, Vision, 401k and more) * Paid Time Off * Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! This position will be based on-site at our North Lauderdale, Florida location. Your Responsibilities As a Banking Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. * Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns * Calmly attempt to resolve and de-escalate any issues * Escalate interactions when necessary and appropriate * Respond to requests for assistance and/or possible processing payments * Track all call related information for auditing and reporting purposes * Provide feedback on call issues * Upsell if required We're looking for fearless people - people who are inspired to deliver only the best in all that we do. * High School Diploma or equivalent * IT/Network certifications/degrees preferred * 18 years of age or older * Proven call center experience * Typing 25 WPM * Proficient in PC operation and navigation * Entry-level network troubleshooting * Ability to set up home Wi-Fi network * Ability to set up and configure a router or switch * Core proficiency with a laptop or desktop computer * Able to work independently * Have excellent communications skills, both oral and written * Ability to work in a constantly changing and fast paced environment * Ability to stay composed and objective * Strong listening skills Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets
    $26k-32k yearly est. 1d ago
  • HVAC Installation & Service Specialist

    Ttg Talent Solutions 4.5company rating

    Customer Service Advocate job in Miami, FL

    Job Title: HVAC Installation & Service Specialist Job Type: Full-Time Compensation: Competitive salary + full benefits (medical, dental, vision, life) About the Role We are looking for a skilled HVAC Installation & Service Expert to join our team in either Miami or Tampa. In this field-based role, you'll handle the full scope of HVAC system installation, maintenance, and repair across residential, commercial, and industrial settings. This position is ideal for someone who thrives in hands-on environments and values delivering top-tier service to every client. Key Responsibilities System Installation: Set up HVAC systems including air conditioners, furnaces, heat pumps, and ductwork to meet industry codes and specifications. Preventive Maintenance: Conduct regular inspections and tune-ups to maintain performance and avoid breakdowns. Troubleshooting & Repairs: Identify and resolve mechanical or electrical HVAC issues; repair or replace faulty components. Customer Communication: Clearly explain diagnoses, repair options, and maintenance tips; ensure client satisfaction. Reporting & Compliance: Maintain detailed service records and adhere to safety and industry regulations. Continuous Improvement: Stay updated with new HVAC technologies; participate in training and help guide junior technicians. Qualifications High school diploma or equivalent Completion of accredited HVAC training or apprenticeship EPA 608 Certification (required) 2-5 years of HVAC experience (residential, commercial, or industrial) Proficient with HVAC tools, schematics, and system troubleshooting Strong customer service, communication, and time management skills Physically capable of lifting heavy equipment and working in various conditions Valid driver's license with a clean driving record Availability for flexible hours and on-call rotation Preferred Skills NATE or related HVAC certifications Knowledge of smart thermostats and home automation systems Experience with energy-efficient HVAC technologies At ttg, “We believe in making a difference One Person at a Time.” IND1
    $29k-41k yearly est. 3h ago

Learn more about customer service advocate jobs

How much does a customer service advocate earn in Tamiami, FL?

The average customer service advocate in Tamiami, FL earns between $24,000 and $39,000 annually. This compares to the national average customer service advocate range of $27,000 to $39,000.

Average customer service advocate salary in Tamiami, FL

$31,000
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